Name: Hyatt House LAX / Century Blvd
Address: 5959 W Century Blvd, Los Angeles, Los Angeles, 90045, US

6/10

Pleasant

30 Jul 2026

Susan

Clean room. Fair amount of noise from Airport. Beds were not very comfortable. Room AC quiet but can’t go below 68 degrees F. Lots of space. Nicely furnished. Had to give it 3/5 stars because the airport shuttle was really poor. Waited over half an hour from the airport. Tried the link to track the shuttle, which didn’t work. Could not speak to anyone. In the morning, people waited almost an hour for an early shuttle. When the driver finally arrived, he wasn’t friendly, but he also said the truck has almost no fuel in it. Front desk were not able to give an explanation and didn’t know how to contact the company that operated the shuttle. Really hard when you need to rely on it to get to a flight. For this reason, I can’t recommend the hotel, unless you plan to drive or uber/Lyft etc.

8/10

Excellent

30 Jul 2026

Edward

breakfast

6/10

Pleasant

29 Jul 2026

Wenyu

The bathroom had no shower head, not friendly for the kids family. The shower tub curtain is not fully covered, the water spreaded around everywhere on the toilet. The mattress are very soft. We only stay one night, It is closed to airport. Very convenient.

6/10

Pleasant

29 Jul 2026

Oladeji

.

10/10

Exceptional

28 Jul 2026

Erica

Room was large and clean. Breakfast and dinner were both delicious.

10/10

Exceptional

28 Jul 2026

Gabrielle Misha

Great stay. Thank you. Enjoyed our stay

8/10

Excellent

28 Jul 2026

Carol

Hotel was very nice new clean smelled nice. It felt safe. The only downfall is being so close to the airport. You can hear the airplanes and the only thing I didn’t like, the parking parking are so tight and the elevator that the parking garage uses is really old and smells and dirty But other than that the property is actually very nice. We had a free breakfast included in our stay.

10/10

Exceptional

28 Jul 2026

Francisco

Room awesome

4/10

Poor

27 Jul 2026

Craig

We are not one for writing bad reviews and want to be clear that there is nothing wrong with the hotel, staff, cleanliness, breakfast or amenities. All were lovely. The staff member tried their best to make things right. Unfortunately, Hyatt failed on the three basic things we needed after 24hrs of travelling and from an airport hotel. The airport transfer took 40min to arrive, we then had to stand in line for 30min to check in and were then told that they didn’t have the room which sleeps 5 available, despite booking this back in January. This took another 30min to resolve and meant we did not get to a room (with only space to sleep 4) till after midnight. To top this off, the fire alarm went off at 2:30am. Whilst obviously, this can’t be helped, we booked this hotel so we could get there quickly, have a good sleep and set us up for the rest of our holiday. Unfortunately, It did not meet our expectations in this regard.

2/10

Poor

25 Jul 2026

Najmuddin Nizarali

I recently stayed at this Hyatt property and unfortunately had a very disappointing experience. After checking out, I realized I had accidentally left my gold earrings in the room. I contacted the hotel as soon as I noticed, hoping they would be turned in to the lost and found. However, I was told that nothing had been found.

This was very upsetting because I believe that when guests accidentally leave personal belongings behind, they should be turned in honestly and handled through the hotel’s lost and found process. It left me feeling disappointed and questioning how lost items are handled at this property.

I understand that mistakes happen, but I expected better care and integrity from a hotel with Hyatt’s reputation. I hope the management reviews its lost-and-found procedures and reminds staff of the importance of returning guests’ belongings. Unfortunately, this experience has made me lose confidence in staying here again.

10/10

Exceptional

25 Jul 2026

Ginneh

Good good good good good

6/10

Pleasant

25 Jul 2026

Makaza

I didn’t like the fact that they don’t give a complimentary coffee bar throughout the day

10/10

Exceptional

24 Jul 2026

Tandranae

Everything was perfect, I just wish they had more meat option for breakfast, like bacon and turkey sausages.

6/10

Pleasant

24 Jul 2026

Stacey

Good little no frills stop over hotel.
Restaurant was good. Pool ok . The shuttle service is excellent and it was good for a quick exit to the airport in the morning.

10/10

Exceptional

23 Jul 2026

Monica

Clean spacious room, conveniently located.

10/10

Exceptional

23 Jul 2026

David

Arrival was seamless. We arrived later than check-in, but were greeted quickly and attentively. Upon the walk-in to our 2-bed sweet, we were surprised to see a full kitchen with refrigerator, stove top, and even pretty high ceilings with floor to ceiling windows! Honestly, it was a lovely unexpected surprise. We simply stayed the night for less than 15 hours prior to our flight in the morning and were genuinely satisfied. Airport shuttle picked us up right on time and we were on our way. Clean, easy, surprising amenities, safe area, what more could we ask for? Thank you to the team!

4/10

Poor

23 Jul 2026

David

The renovation is good, the rooms are clean. The absolutely horrible amount of bird feces and birds is just overwhelming. There is no resort, the fee is ridiculous. They have a pool, fire pits(when they can get them to work), and a couple of games outside. The gazebo has a stench from the birds that is so strong you can't stay in it. I'm not sure what they can do. There is also a parking fee. Your car will definitely need a wash if you park there, there should not be a few for that either. The staff does there best and they are very nice. None of this is their fault. The people who own or represent the property need a reality check. There are much better options along the cliffs at the same price. We will not be returning.

10/10

Exceptional

23 Jul 2026

Ginneh

Good. Nice clean , staff friendly

10/10

Exceptional

22 Jul 2026

Andrea

Great experience during my entire stay!

10/10

Exceptional

22 Jul 2026

Michelle

Clean room, great staff, breakfast was decent, outdoor pool was cloudy

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Sarah

A quick 2 night stay in transit. Great to have a sofa bed so my children didn’t have to share. We walked from airport but hotel shuttle worked well for the return. Breakfast was good spread and all fresh, just a shame it didn’t start until 6am as we had an early flight. A couple of earlier grab and go options or coffee in the lobby would have been welcomed as we have had in other hotels.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Qianqian

Great service! Simon at the front desk made check-in a breeze, and the shuttle driver kindly assisted with our luggage. The room was perfectly clean and quiet.

Family_with_children

10/10

Exceptional

20 Jul 2026

Darryl

The Staff were very helpful and especially the concierge team. Really appreciated the early check in and the effort they put into making sure our stay was as comfortable as possible.

Friends_and_family Family

4/10

Poor

19 Jul 2026

Erik

Pool and hot tub green, 3.5 hr wait for check in after being told we’d be able to check in early. Pretty disappointing stay but close to LAX

Family_with_children

10/10

Exceptional

19 Jul 2026

Abigail

Lovely property well maintained beautiful withing 5 min of the airport and at an affordable price

Self

10/10

Exceptional

19 Jul 2026

BETH

Huge room. Fabulous breakfast! Easy shuttle to the airport.

Partner

4/10

Poor

18 Jul 2026

Elena

Water in the shower is boiling! Not even room temp, not warm, just boiling

10/10

Exceptional

18 Jul 2026

Javier

Staff was great

Family_with_children

10/10

Exceptional

16 Jul 2026

Rosario

I had such a wonderful stay at this hotel! The room was super clean, and the staff was very friendly. When I called to have the TV fixed, someone came right away and took care of it. I would definitely recommend this hotel. Parking was easy, too!

Partner

8/10

Excellent

16 Jul 2026

Darryl

Close to the airport, and serviced by a shuttle from the LAX terminal. Room was clean and bigger than most. Hotel bar was alright with good food and drink options. Parking is expensive as near LAX and pool area is basic. A good hotel if you just want to be near the airport. Was expensive but was during the FIFA World Cup so was expected

Family_with_children

6/10

Pleasant

14 Jul 2026

Jolie

Closed to airport

Family_with_children

10/10

Exceptional

13 Jul 2026

Adriano

Amazing hotel. Beautiful and many amenities. Accessible price and great area

Family_with_children

6/10

Pleasant

10 Jul 2026

Alan

The room was clean, but lacked all the amenities we needed. It is close to the airport, it is really confusing to know where to go, and frankly not worth the price I paid at all. I will not be staying at this hotel again

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Janice

Easy check-in, decent breakfast, and the hotel shuttle was super convenient!

Friends

10/10

Exceptional

09 Jul 2026

Ray

Great stay for our family of 5!

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

scott

good

Family_with_children

8/10

Excellent

06 Jul 2026

Gillian

The staff was excellent. The servers at the restaurant were also excellent.

8/10

Excellent

05 Jul 2026

Tenisha

I was a nice hotel and room. Only thing I didn’t like is that they charge a high early checkin fee.

Partner

10/10

Exceptional

03 Jul 2026

Anthony

The room was clean, comfortable, and well-maintained, which made for a pleasant stay. The breakfast was good, with a nice selection to start the day. Overall, it was a great experience, and I would recommend this place to travelers looking for a clean and comfortable stay.

Family_with_children

4/10

Poor

28 Jun 2026

Ashley

Property was nice however, the air was not working that great in the room so we were a little hot all night. Also this is the first hotel I have been in with NO window!! This was the worst part. The room was dark and I didn’t like it. However they have a nice pool on the roof top, and the hotel was really clean.

Family_with_children

10/10

Exceptional

28 Jun 2026

william

Food was good, staff helpful and friendly.

Family_with_children

10/10

Exceptional

28 Jun 2026

Gavin

Nice place. Close to airport

Family_with_children

6/10

Pleasant

25 Jun 2026

Krista

We (family of 6) were on a very quick stop-over flying from Maui back to Charlotte with an overnight in LA. The hotel itself was nice; clean and well maintained and the staff were very kind. The room however was kind of icky. Whatever mop water they used was greasy (kind of like restaurant kitchen floors) and we literally slid across the floor of the kitchen area. The room itself had a weird smell. It took the room a while to get cooled down once we got there as well. We didn't check in until really late (almost midnight) and left again by 8 am the next morning so it wasn't worth requesting a different room. Loved having the airport shuttle though, that was very helpful so we didn't have to rent a car! Both drivers were very friendly and helpful!!

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Marcelo

Ubicación, desayuno

Family_with_children

10/10

Exceptional

22 Jun 2026

Meliha

Very clean hotel and nice staff.

Family

10/10

Exceptional

21 Jun 2026

eldina

Absolutely the best hotel experience we've had! The staff was incredible, everything was perfect from start to finish. Highly recommend!

Friends

10/10

Exceptional

20 Jun 2026

Sajid

Everything was amazing highly recommend it.

Family_with_children

8/10

Excellent

17 Jun 2026

Michelle

Clean and comfortable room

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Adam Presley

Nice room. Excellent shower! Good breakfast. Would stay again.

Self

2/10

Poor

15 Jun 2026

MYEONGHWA

Do not stay here if you don’t want to get downgraded room from the one you booked.

8/10

Excellent

14 Jun 2026

Nancy

A little run down inside the room but pretty good overall.

Family_with_children

10/10

Exceptional

14 Jun 2026

Andrew

Place was a good stay for overnights.

8/10

Excellent

13 Jun 2026

Jose

Everything was good except for the shower. Shower design needs improvement since there is nothing that stops the flow of the water on the floor next to the shower. Therefore on every shower, we had to use all the towels available as barrier to stop the water from running all over the rest of the bathroom and room.
Besides that, everything was as expected.

Family_with_children

10/10

Exceptional

12 Jun 2026

Kenny

Good

10/10

Exceptional

11 Jun 2026

Mabel

Keep up the good work

Self

2/10

Poor

11 Jun 2026

Jasmine

I went to the front desk to extend my room another night and was told I could, but I would have to book another room. I was fine with that and was then told the hotel was sold out for the night. I asked if I could extend the room until 3 because it’s an option listed on the website and on the form they gave me when I checked in. The young man at the desk told me I could not extend my room until 3pm either because they were sold out. I went to the Hyatt website and they had rooms available for the day and the Hotels.com also had rooms available. Since it appeared my money was not good enough I went across the street to the Sonesta where the staff was nice and accommodating. I got a room right away for a cheaper rate. They waived the early check in fee and the whole process took less than 5 minutes.

Friends_and_family Friends

10/10

Exceptional

11 Jun 2026

Angeline

We stayed here when visiting our daughter who lives in Westchester so only minutes away from LAX. The hotel is surprisingly comfortable for an airport hotel and staff are friendly. The free buffet breakfast isn’t exactly gourmet and the seating area could be cleaned more often, but it is convenient.

Partner

6/10

Pleasant

10 Jun 2026

Duncan

The pool and spa weren't clean and a bit disappointing. Also, a separate shower is pretty much standard these days so the bath and shower curtain were disappointing as well.

Friends_and_family Family

4/10

Poor

09 Jun 2026

Allan

The room we got was fine. However, they don’t have a loading/unloading area for your luggage. There’s an area for loading/unloading but the desk attendant said there was a lawsuit pending so it can’t be used. Plus the parking area has such low overhead, it’s hard to park a van anywhere past the first floor. First and last time for me.

Family

6/10

Pleasant

09 Jun 2026

Mary

The hotel was nice, room was nice and clean. The bathtub stopper was not working, and was told it couldn’t be fixed. The front desk staff were not welcoming, and not attentive.

Family

10/10

Exceptional

08 Jun 2026

Scott

Great stay. Would book again.

8/10

Excellent

07 Jun 2026

John BB

The room was nice, the property was lovely. A heads up, they do have interior rooms with no windows (just a glass with a light behind it). This was not disclosed to me at the time of booking. It was not a huge deal as we were out most of the day but it would’ve been nice to know. When I asked the front desk about it, they said it had an exterior window to the best of their knowledge and when they checked the room maps, they realized they were mistaken.

Friends

6/10

Pleasant

07 Jun 2026

JEFFREY

Parking is a nightmare , elevator had liquid from a coffee spill close to the airport a plus

6/10

Pleasant

07 Jun 2026

Heidie

The staff were not much help with an answer about the pool and hot tub not working, the window to the room we had was fake and felt claustrophobic, definitely weren’t given enough towels, the hotel didn’t have a great smell. It smelt like cheap men’s deodorant.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Arthur

Very clean and updated room.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Aurora

Loved it all

Family

10/10

Exceptional

05 Jun 2026

Tyler

Stayed during a layover. Perfect location with shuttle service to LAX, good bar and quality rooms. Would stay again!

Self

6/10

Pleasant

05 Jun 2026

masoud

They did not clean the room. No housekeeping on a daily basis.

Family_with_children

10/10

Exceptional

03 Jun 2026

Taralynn

Parking garage was easy to access using phone number. Check in process was easy and the front desk staff validated my parking ticket during check in. Room was clean and spacious. Breakfast was decent. Staff was friendly and helpful. If I ever fly through LAX I will definitely book again.

10/10

Exceptional

02 Jun 2026

Gregory

It was new fresh and clean. Had a nice modern and up beat feel.

Self

10/10

Exceptional

02 Jun 2026

Nicole

Simon and Eddie were top notch they had great recommendations for first time travellers to LAX!!

10/10

Exceptional

01 Jun 2026

Jeysirine

Everything was clean, the staff were nice. The breakfast was good. Bonus the hotel is close to the airport .

Friends_and_family Family

4/10

Poor

31 May 2026

Sharad

The hotel feels run down. Broken TP holder in the bathroom, dirty floor (had to ask to vacuum the floor), namesake kitchen especially because there are no dishes, keetle kept. They say you can call for them but you don’t want to ‘call and wait’ for someone to come knocking especially if you are landing late. Convenience is key in properties near the airport

Friends_and_family Family

10/10

Exceptional

31 May 2026

Angelina

Fancy for not a so fancy price. I loved all the amenities in the room along with the price list other hotels just leave those things in your room and surprise you with cost at check out

10/10

Exceptional

31 May 2026

Paula

The room and the bed were very comfortable. The staff was very helpful and accommodating. There were many selections for the complementary breakfast. On site parking is expensive. It was noisy on the Century Boulevard side of the building as it is across the street from the taxiway and runway of LAX.

Self

10/10

Exceptional

30 May 2026

Wenge

Great room great breakfast great shuttle

Self

8/10

Excellent

30 May 2026

Patiphan

I would recommend to stay here , if you want to catch a flight from LAX . So close , also have airport shuttle.

6/10

Pleasant

30 May 2026

Ada

This hotel has everything you need for a quiet stay.

Partner

4/10

Poor

29 May 2026

Neesha

The Airport Shuttle did not even stop to pick me up. After a 14 hour flight with luggage, I had to make my way to take a bus to take a taxi to reach the hotel. Informed the front desk twice, shared taxi receipt with them. Gave them all the details of driver and bus etc. Followed up and still no response.

Self

10/10

Exceptional

28 May 2026

Sheila

Excellent LAX lication, with attentive staff, and spacious, clean rooms. A kitchen is a plus, as well as the quality breakfast buffet.

Self

10/10

Exceptional

27 May 2026

ROSE MARIEE

From checking in, to eating in the bar and grill and checking out. The staff was exceptional.

Partner

10/10

Exceptional

27 May 2026

Michael

I always stay at this hotel when I have an overnight layover at LAX. The staff is very nice, the restaurant is good and the shuttle to the airport is very handy. The only bad thing is their Wi-Fi. It is so slow that it is utterly useless and I have to use my phone hotspot. Come on, guys, you do everything else well, why not have usable internet?

Self

10/10

Exceptional

27 May 2026

Yonique Tamara

Very comfortable stay

Family

10/10

Exceptional

25 May 2026

Brooklyn

Very clean hotel and friendly staff. Specifically, Simon at the receptionist desk was very helpful when it came to getting us checked in to our rooms when we first arrived. The restaurant staffs were kind as well and free breakfast was included with our stay. Overall, I was very satisfied with this hotel being my first stay in Cali and I plan on booking a stay here the next time I visit LA.

Family

10/10

Exceptional

25 May 2026

Krystal

Great staff Simon Walker when checking in and throughout our stay. Very helpful and friendly.

Friends_and_family Family

4/10

Poor

25 May 2026

William

Our stay began normally, but then we discovered our bed had been made up with bloodstained sheets, and that the sofa was encrusted with something else. We complained and were given another room. But then the keycards didn’t work and there were no luggage carts available, leading several trips to the front desk, because nobody was picking up the phone. Then there was the passably of four prostitutes waiting for the elevators.

The staff did their best to be helpful. They’d clearly been tasked with running a hotel without the resources to do so properlys.

8/10

Excellent

23 May 2026

FERNANDO

Wonderful room ,the hotel is fantastic.

10/10

Exceptional

22 May 2026

LAI LAI

Modern place

Family_with_children

8/10

Excellent

22 May 2026

Ximena

it's a good hotel but they made us wait until 4pm to give us a room while many other clients got there room while we were waiting for 5 hours in the reception.
Yes, we arrive early but they gave us no options and we stayed in the lobby all those hours.
I am a former HR Director from Hyatt and now the check in rules, but this was too much.

Partner

10/10

Exceptional

21 May 2026

Sherron

very Pleasant stay

Self

10/10

Exceptional

21 May 2026

Lynette

We were in town for the LMU Graduation. Great location for both the airport and the campus. Very comfortable room and friendly staff.

Partner

10/10

Exceptional

20 May 2026

Luis

Check in and out were quick. Felicia was awesome. Room was nice size, great view. Breakfast buffet was hot and delicious.

Partner

10/10

Exceptional

19 May 2026

Hilario Pilpil

yes we enjoyed the breakfast buffet

Family_with_children

10/10

Exceptional

18 May 2026

Danny

We have stayed here 3 times so far. It's upscale, secure and clean. Free shuttle to and from airport, hot breakfast, walking distance to Starbucks, a sandwich shop and pizza place. Room included a kitchen. Beds are comfortable.

Partner

10/10

Exceptional

18 May 2026

Danny

Hotel is upscale and modern. Rooms are nice, and include a kitchenette with fridge, microwave, dishes and coffee maker.

Hotel is conveniently located a block from Starbucks, a sandwich shop and a pizza place. They provide a complimentary airport shuttle & hot breakfast each morning. .

Partner

8/10

Excellent

17 May 2026

Darren

Excellent Breakfast

Family

10/10

Exceptional

14 May 2026

Randale

We only stayed 1 night but our room was really big and it was super comfortable. Would definitely stay again!