Name: SpringHill Suites West Mifflin
Address: 1000 Regis Ave, Pittsburgh, 15236, US

10/10

Exceptional

04 Aug 2026

Carlo

Friendly staff, conveniently located

6/10

Pleasant

02 Aug 2026

LEXEENA

Nice hotel except the bathroom. Toilets need to be thoroughly cleaned because we saw lots of black and pink dirt in the toilet.

10/10

Exceptional

31 Jul 2026

rebecca

Great property, clean, and modernized. Front desk staff was awesome to work with very kind and helpful.

10/10

Exceptional

29 Jul 2026

Hilary

Stayed 4 nights for a family reunion. Staff was fantastic making sure we got connecting rooms. Both rooms were very clean and well maintained. Location was great. Plenty of food options and a Target right across the street. The indoor pool was a great feature and the breakfast was really good and well maintained. The only thing is that we were on the first floor and the traffic going to the pool was very noisy and you could hear kids screaming in the pool frequently (I have kids so it didn't really bother me) so if you're noise sensitive maybe ask for a higher floor.

Friends_and_family Family

6/10

Pleasant

26 Jul 2026

sheri

I've stayed at plenty of Marriott's and this one was not very clean. They had a broken light in the room, crumbs in the pull-out extra bed, the 2nd tv wouldn't work at all. We noticed different things broke here and there. Overall, just disappointed.

2/10

Poor

19 Jul 2026

Jaime

If I could give zero stars I absolutely would. What a nightmare!!! Made this reservation to come to Kennedywood not knowing the next day we would be in the red zone of an air quality alert. Called Friday to try to cancel our reservation and get a refund, the lady at the front said no problem let me try to cancel it for you. Proceeded to tell us she was as able to cancel it and give us our refund and we should receive an email of confirmation. Get off the phone. Get an email just saying it was canceled, no refund. Call her back and she says it was canceled but that we had to call Expedia for our refund and that most people know that. Then why in the world would you tell us you were able to refund and cancel our reservation?! We ask for her name and she tells us she is uncomfortable giving us her name as these things normally don’t turn out well for her…. I WONDER WHY. Yet she has literally all of my information Long story short my reservation was never canceled I had to pay Expedia a fee to cancel it. & still have yet to receive my refund. I highly recommend spending your time and money elsewhere. Very unprofessional establishment. I’ve never experienced such a thing in my life.

10/10

Exceptional

18 Jul 2026

Alysha

Very clean place & very sweet staff!

Family_with_children

6/10

Pleasant

14 Jul 2026

Deborah

I hate that the yo ya i have to be critical of the property because the staff was friendly and as helpful as possible. Rooms were not up to the expectations we had for the branding. Our group booked 5 rooms and none were exempt from outside noise from halls or rooms with common walls. Housekeeping was not done for 72 hrs including towels and garbage cans. When we asked for basic amenities, staff was quick to respond. We didn’t feel we were being unreasonable in our expectations for the price point. We also had the misfortune to be booked during a youth baseball tournament weekend and the kids ran up and down the halls knocking on doors. The staff responded when asked to intervene. I have only one suggestion for how that could have been handled differently but that wouldn’t have been appropriate.

Family_with_children

10/10

Exceptional

09 Jul 2026

Jennifer

The woman that checked us in was phenomenal!

Partner

6/10

Pleasant

07 Jul 2026

Colleen

Breakfast staff consisting of just 1 woman was amazing
She needs a raise!

Family_with_children

6/10

Pleasant

05 Jul 2026

james

Staff was excellent, bed was comfortable, breakfast was very well stocked and the pool nice and cool.
Location is good, not noisy. Older hotel, they did their best to update. Plumbing is questionable, sheets are in need of replacing, but still worth our money.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Christopher

Karen at breakfast and Alyssa behind the front desk are ALL-STARS!!! They helped make our stay pleasant, welcoming and comfortable. Room was spotless, comfortable, very roomy and good temperature. Used the pool and it was super clean! The pool guy even stopped by while we were in the pool and tested the water and gave the all clear. Breakfast was delicious but enjoyed Karen’s joyful service even more. Needed some things for our friends in the room and Alyssa made sure we got everything we needed. Overall a great stay and would definitely stay again and recommend it!

Friends_and_family Family

6/10

Pleasant

22 Jun 2026

Samantha

Breakfast didn’t start until
7 AM. Didn’t work for us

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Keith

The room was nice and clean

Friends_and_family Friends

4/10

Poor

31 May 2026

Stephanie

We arrived during a time when the hotel was experiencing major technical difficulties. The key cards were not working and we were locked out of our connecting rooms. Consequently, we had to wander around Pittsburgh until about 7:00 p.m., which was hard on us because we were traveling all day and needed to rest. We couldn't telephone the front desk because the main phone line kept ringing to a guest's room. We did not get the full benefit of the time we paid for and I'm quite disappointed by that, given that we paid over $800 for two rooms. The hotel should have at least offered a discount for the time we were unable to use our rooms. Also, whoever designed the connecting rooms made a poor decision using self-closing connecting doors. We were partially locked out after our family member came into our room, having already locked his door from the inside. We did not expect the door to close automatically--that defeats the whole purpose of having a connected room. We had to wait for management to regain access. Beds and seating were not very comfortable.

On the plus side, the staff and desk manager were pleasant and helpful (to the extent they could be given the circumstances), the ice machines were working, linens were clean, and the fresh coffee station was much appreciated.

Family

2/10

Poor

23 May 2026

Fabian

I had to reschedule my stay and was charged for the room anyway, even though I paid the extra money for the insurance, and I have made several calls, left several messages in attempt to reach the Springhill suites manager and have been unsuccessful and have yet to receive a callback.

Self

8/10

Excellent

11 May 2026

Timothy

The lack of slip/fall protection in the tube/shower was concerning.
Having two TV's and one remote was troublesome. Remote controlled both TV's and could not turn-off or change channels on one TV without affecting the other.

10/10

Exceptional

10 May 2026

Constantine

Great room, friendly staff.
Good morning breakfast.

Partner

10/10

Exceptional

09 May 2026

Barbara

Cleanliness of the building, staff very courteous and professional, as well as easy parking for all.

Family

4/10

Poor

08 May 2026

Rich

Our room had an odor. Almost of mildew or cigarette smoke. The TV remote didn’t work. The curtains had rust stains running down them. The light next to the bed was broken.

Partner

10/10

Exceptional

09 Apr 2026

Tom

Nice place. Good area. nice location convenient.

Self

6/10

Pleasant

22 Mar 2026

Guy

Everything about our stay was great except for the fact that one of the reasons that we chose the hotel was because it had a pool. We weren't given any warning that the pool was closed for maintenance, otherwise we would have stayed someplace else. We paid full rate for our stay but we weren't given all of the amenities that were promised and that was disappointing.

Family_with_children

8/10

Excellent

22 Mar 2026

Maria

The staff was friendly, the accommodations were convenient, and the overall experience was positive.

Partner

10/10

Exceptional

18 Feb 2026

Kenny J

Everything was great

10/10

Exceptional

19 Jan 2026

Geri

Great

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

John

Excellent place to stay super friendly and accommodating. Rooms super clean and well kept. Nice and quiet at night and morning

Leisure Family

8/10

Excellent

05 Jan 2026

Carol

the room and staff were fine but the food it was ok. For the amount of money you pay there was no bacon or sausage when we were there. Very disappointed

Leisure Partner

8/10

Excellent

28 Dec 2025

Carolyn

Super friendly staff!
Room was very nice; however we found it odd that in the mini kitchenette, there was no sink. It would have been nice to have a sink in the kitchen area.

Leisure Family_with_children

8/10

Excellent

13 Dec 2025

Constantine

Large, spacious room.

Leisure Partner

8/10

Excellent

13 Dec 2025

Constantine

Large, spacious room.
Close to shopping and restaurants.
Well lit parking area.

Leisure Partner

10/10

Exceptional

20 Nov 2025

Thomas

Yes, breakfast was great. The lady on duty was a tremendous help. She was very kind.
The staff at the front desk was friendly and helped me understand how to use the TV in the room. Room was very clean, great room. Parking was convenient.

Friends_and_family Friends

10/10

Exceptional

10 Nov 2025

Yaiquimi

Yes

Business

10/10

Exceptional

27 Oct 2025

Troy

Room was excellent, parking, pool, exersize and outdoor space was great.

Leisure

10/10

Exceptional

13 Oct 2025

Vicki

Pleased with everything about our stay!

10/10

Exceptional

17 Sep 2025

Brock

The breakfast was pretty weak and not kept properly stocked. Only had about half a portion so the person behind me could get any breakfast.

Business Self

8/10

Excellent

31 Aug 2025

Cassandra

No areas of concern. Location was great for family's wedding and reception locations

4/10

Poor

31 Aug 2025

Katie

The staff was very attentive to fix an error made at check in. Upon arriving I went to pay a deposit for the room and the hotel charged me $450.00. When I questioned this they said they would release the hold. It is still on my account so I’m not sure it was a hold, I believe I was charged with the room in error and they are attempting to refund the money back to my card. I brushed this off as mistakes happen. Later in the evening we were in the pool area with the kids and had coffees and water bottles in reusable cups. The staff came in and left. About 5 minutes later the staff member hung signs on the pool door stating no food or drink in the pool area. Overall the staff was friendly but it didn’t seem sincere. All and all probably should have stayed somewhere else.

Leisure Family

10/10

Exceptional

14 Aug 2025

Samantha

So far the trip has been great except for the non working tv near the beds

8/10

Excellent

11 Aug 2025

Andrea

Stayed in a clean 2 queen bed suite. Had 2 tvs but remotes controlled both tvs making it harder to watch something different. Beds and pillows were comfortable. The sofa bed trundle was broken. Air didn't circulate throughout suite. For 4 people there were 2 towels, 2 coffees, 2 water cups. The walls are so thin you could hear everything in the hall including the elevator and the shower from the room next door. Breakfast was good and included hot food. Pool was clean. Outdoor sitting area was nice but needed minor cleaning. Staff was friendly. Would stay again.

Leisure Family

10/10

Exceptional

10 Aug 2025

Michael

It’s a great property and very comfortable night. Stay definitely my go to when I’m visiting.

Business Self

10/10

Exceptional

07 Aug 2025

Rhonda

We only stayed there for 1 night, but the room was clean & spacious, the staff was very friendly & the breakfast was good!! It was also close to several dinner choices & Kennywood Park.

Leisure Family

10/10

Exceptional

04 Aug 2025

Darlene

Arrived late after a day at Kennywood. Very nice and friendly check in with the night auditor Ron. He explained everything well and gave me all the information I needed. Very nice clean spacious suite.

Leisure Family

10/10

Exceptional

03 Aug 2025

Juan

The manager on duty when I checked in was amazingly nice made me feel comfortable welcomed and check in a breeze!

Leisure Self

10/10

Exceptional

23 Jun 2025

Marilyn

Our stay there was great. The people were great and helpful. The only thing we had trouble with we couldnt get The tv to work.

Leisure Family_with_children

10/10

Exceptional

16 Jun 2025

gina

A wonderful day, Nadine at the front desk was excellent, room was clean, spacious and well kept up. Location was perfect. I am from this area and go back a few times a year for family events, this will be my new go to hotel.

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Joseph

Excellent stay

Leisure Family_with_children

4/10

Poor

25 May 2025

Ann

Not good!

There were dirty towels (previously used) hanging behind the door in the bathroom. The light in our bathroom flickered on and off throughout our stay, sometimes going off and staying off while we showered. The beds were old and way too soft. There were little flies in the room. Additionally, they put us in a room by the pool and there was a little league team in and out of there until late at night. For $350 per night, we were expecting a lot better conditions.

Friends_and_family Family

10/10

Exceptional

09 May 2025

Jennifer

Very clean property. Updated, nice rooms and facilities

Leisure Family_with_children

10/10

Exceptional

06 May 2025

Janna

There are not many options for restaurants or entertainment nearby, but there was a nice movie theater. The hotel has a nice lobby area to play games and enjoy snacks. Door Dash delivers to this location.

Leisure Family

8/10

Excellent

06 May 2025

Janna

There are not many attractions or great dining options near this hotel, but it is near grocery and home improvement options and a nice movie theater.

10/10

Exceptional

04 May 2025

Anthony

Great property

Business

10/10

Exceptional

22 Apr 2025

Beth

Very clean

8/10

Excellent

07 Apr 2025

Janice

Breakfast

10/10

Exceptional

31 Mar 2025

Orlando

The Staff was great

10/10

Exceptional

23 Mar 2025

Yann

Home away from home

Best hotel experience in a while! Very professional and courteous staff! I always feel welcomed every time I stop by.

Business

6/10

Pleasant

04 Mar 2025

Lisa

Very little counter space in bathroom with no area to set hair and makeup supplies. Only other mirror in room was by door so unable to do hair and makeup with a mirror with place to set items. Poor design, unfortunately.
Shower curtain cheap and sticks way into the shower. No housekeeping came to room even though we did not place a do not disturb sign out. Had to call for towels. They only provided 3 with 3 guests.

Business_and_leisure Family

6/10

Pleasant

31 Jan 2025

james

I've stayed here a few times and the hotel has been great. This time, room 301, the seal on the shower door was gone and it flooded the bathroom every time I showered. Other than that the place is great

10/10

Exceptional

02 Jan 2025

Debbie

Great experience. Beautiful room. Very clean, up to date and spacious.

Friends_and_family Family

8/10

Excellent

22 Dec 2024

James

The friendliness of the staff was very noticeable from the start. These folks like their jobs and it showed

Leisure Partner

10/10

Exceptional

19 Dec 2024

Christiano

This property is close to home and it’s very nice, clean and convenient. The Staff was very nice and accommodating to us. I recommend this to anyone staying in West Mifflin.

Business_and_leisure Family_with_children

8/10

Excellent

24 Nov 2024

Susan and Guy

Clean, quiet; odd layout; great management

Pro’s:
* Very clean bed, bathroom, linens, floors
* Management accommodating and friendly. He let me book on Hotels.com from the lobby, to save a few dollars, and assured me it wouldn’t affect which room we got (some hotels reserve less desirable rooms for bookings through other sites). He also immediately restocked towels in the pool area when I asked.
* Nice indoor pool, a bit small for laps but still suitable if you swim when no one else is using it.
* Breakfast offerings a bit more extensive than the basic buffet: sausages, scrambled eggs (powdered kind), salsa/cheese for the eggs, pre-made waffles (very sugary!), instant oatmeal’s, small box-cereals, bananas/apples, yogurts (all high sugar though), coffee, hot water, tea.
* Deep sofa could be used as a single bed or pulls out to full bed, nice for families.

Con’s:
* Sheets are lower thread count, scratchy- I would just bring my own pillow case if staying here again, as the pillows were good
* Room layout is unusual. Typically the bathrooms are along the hallway side, which helps buffer sounds from the hallway. (During our stay the hall on the 4th floor was very quiet.) Here the bathroom is alongside where the bed(s) are, and the sink area is open to the main room, so more privacy for someone using the toilet/shower, but using the sink will disturb anyone’s sleeping.
* Couldn’t figure out a way to block the bright light from the hallway visible around the entire doorframe. I usually block the bottom edge with a towel.

Friends_and_family Family

10/10

Exceptional

20 Nov 2024

Tracee

I loved everything about the staff! Very accommodating!

Leisure Partner

10/10

Exceptional

19 Nov 2024

Kaitlyn

Every single staff member was beyond welcoming and friendly! From the parking lot to the room, everything was so clean!

Leisure Family_with_children

10/10

Exceptional

12 Oct 2024

Tynesha

It was perfect

Leisure Family

8/10

Excellent

08 Oct 2024

Takia

Everything was fine except the internet connection. Overall no other complaints.Good clean hotel. The guy with longer hair, i think he had braids, i can't rmember his name gave great locations to eat,he was very nice. Hotel is very south but 20 away from strip district ...visit Rolands seafood! Overall stay GOOD!

Leisure Partner

10/10

Exceptional

08 Oct 2024

Pamela

The staff is very friendly. The room was clean except and this is always an issue when I stay at any hotel. The shower is never as clean as preferred. The shower had around the hinges that pink soap scum that accumulates, and along the bottom of shower you could see mold forming. I don’t know why the hotels don’t use atleast soap scum remover. I know bleach is harsh, and I forgot my bleach spray. I do carry cleaning wipes, but the scum needs a spray down. The toilet paper roll handle was falling off the wall. We paid over $300 a night for soap scum and hanging roll handle. There should be quality control after cleaning and maintenance going through the rooms to fix deficiencies. Other than those issues room #225 was clean.

10/10

Exceptional

28 Sep 2024

Binay

It is best in West Mifflin Pennsylvania. I had to check in one hour early and they allowed us. Woman at counter was super helpful.

10/10

Exceptional

27 Sep 2024

Terri

The hotel was new, well maintained and staff was friendly and accommodating

Leisure Family

10/10

Exceptional

02 Sep 2024

Michael

It was close to shopping center and close to Kennywood Park and it had a pool inside

Leisure Family_with_children

10/10

Exceptional

30 Aug 2024

LEE

Clean. Modern. Conveniently located. Spacious. Nice staff. We would stay here again.

Leisure Family

10/10

Exceptional

25 Aug 2024

judy

A very neat and clean property, great breakfast. Loved my suite

10/10

Exceptional

04 Aug 2024

david

Wonderful stay. Jelly is an amazing staff member as well as the others. Thanks!

Leisure Family_with_children

10/10

Exceptional

01 Aug 2024

George F

We had an amazing stay here. Our family needed a place to stay for two day Kennywood visit. I chose this place for online positive reviews / breakfast and $ value. A good breakfast was also extremely important. We have two growing boys, (12 and 15) and I always eat a big breakfast.

Upon arriving, we were greeted by Sarah & Jean. They made our family feel like old friends. Sarah was very informative, friendly and through. She explained all the hotel’s amenities & gave us a list of all the nearby food places which we very much appreciated (and needed - we were starving from the busy day).

Our room was very nice. Very clean, well kept and good condition. Pool 👍. Fitness center had cardio machines & adjustable bench w dumbbell rack. Boys & I enjoyed that in the evening & mom chilled in the room and got much needed, peaceful time to herself.

Breakfast was AMAZING. I have Celiac disease (no gluten) so it’s always a concern for me traveling. The cage-free scrambled eggs were delicious and toppings of shredded cheddar & salsa could be added. Pork bacon, sausage/egg/cheese sandwiches. Chobani and Activia yogurt with an awesome topping selection of pumpkin / sunflower seeds, chocolate chips, coconut pieces, sliced almonds, walnuts. Great coffee and selection of juices were provided. The icing on the cake - they actually had a GLUTEN FREE MUFFIN selection (& regular muffins (choc or blueberry).

We have season passes to Kennywood and highly recommend this hotel. We’ll be back!!

Leisure Family

10/10

Exceptional

01 Aug 2024

Courtney

great

10/10

Exceptional

30 Jul 2024

Denise

Front desk person was very kind and helpful.

Business

10/10

Exceptional

26 Jul 2024

susan

Great, clean hotel. Very helpful and kind front desk staff.

Leisure Family

10/10

Exceptional

23 Jul 2024

Jennifer

Loved the room 😍 and my son was thrilled with the pool.

Leisure Family

8/10

Excellent

21 Jul 2024

Rebecca

Wonderful staff. Loved the setup of the room and how much space there was. Bed was less confortable than some other higher end hotels but room was modern and clean.

Leisure Family_with_children

10/10

Exceptional

21 Jul 2024

Tara

The room was very spacious and clean. The shower had excellent water pressure and I liked that the toilet was separate from the sink. The continental breakfast was what you would expect.

Leisure Family_with_children

10/10

Exceptional

21 Jul 2024

Verified traveler

Amazing stay! Shower was great. Room was so clean. People at check in and check out so friendly and welcoming .

Partner

10/10

Exceptional

10 Jul 2024

Theodore

Great time

Everything was great, people at the front desk were super helpful.

Friends_and_family Family

10/10

Exceptional

09 Jul 2024

Dawn

Great breakfast, friendly staff

10/10

Exceptional

28 Jun 2024

Gesha

Staff was very helpful and friendly, the room was very nice.

Friends_and_family Family

10/10

Exceptional

16 Jun 2024

Tiantaya

It is very clean. They offer good breakfast options.

Leisure Family

8/10

Excellent

01 Jun 2024

James

Family trip

Room is very nice a clean. Check in was easy and he was very friendly.

Friends_and_family Family

10/10

Exceptional

26 May 2024

Shealyn

I enjoyed my stay. Nice room, pleasant staff. All around a good stay.

Leisure Self

10/10

Exceptional

20 May 2024

Joshua

Property was very clean, inside was beautiful. Location was amazing, walk across the street to Target or Starbucks, drive 2 or 3 blocks to any and every store you could need. Ver happy with our choice to stay here!

Leisure Family

2/10

Poor

14 Apr 2024

Tana

The absolute worst service ever!

6/10

Pleasant

01 Apr 2024

Judith

Very “tired “ looking.
We were given a handicap room.
The closet was ridiculously small.
Fortunately we were staying only one night.
There was nowhere to hang a towel!
There was no safe.
There was nowhere to place toiletries.
We would not stay there again.
Very surprised that this was a Marriott
property.
.

Business

10/10

Exceptional

10 Mar 2024

Nelson

From desk people are really nice
the whole building was clean and nice

Leisure Partner

10/10

Exceptional

11 Jan 2024

James

Excellence

When traveling to the Pittsburgh, West Mifflin area, look for the Spring Hill Suites by Marriott. You won't be disappointed
Exceptional as a place to relax.

Friends_and_family Family

10/10

Exceptional

08 Dec 2023

Leonard

Very clean and great staff. Room was in excellent condition.

10/10

Exceptional

03 Dec 2023

Heidi

Wonderful hotel!

Everything about our stay at the hotel was top notch. Extremely clean, friendly and quiet. Couldn’t ask for more!

Friends_and_family Family

8/10

Excellent

16 Nov 2023

James

This property is located near a lot of restaurants and stores.I enjoy staying there with my family

Business_and_leisure Family

8/10

Excellent

11 Nov 2023

karen

Nice

Leisure Self

2/10

Poor

23 Oct 2023

Charles

Not Exactly the Cleanest

This was a business trip. Arrived at the hotel Friday evening to check in, do a quick check of the room, and get dinner. During the quick check of the room, I didn't notice anything. Came back to the room after dinner and the room was stuffy. Found the A/C-heat unit unplugged. Went to use the fridge in the room and found it warm with a dead spotted lantern butterfly in it. Found that the fridge was also unplugged. Was out most of the next day. Back at the room after a long day, I discovered FLEAS in the bed and room. [They do not allow pets at this location.] Said something to the woman at the front desk and she switched my room. Had to move my family (including a sleeping child) around at 10 pm. While there were no fleas in the new room, there was hair in the shower and brown or reddish brown handprint on the shower curtain next to the toilet at face level. Having to take trips to Pittsburgh in the future, I will not be using this hotel again!

Business

10/10

Exceptional

08 Oct 2023

Deborah

Clean

8/10

Excellent

10 Sep 2023

danny

Nice room and area.

8/10

Excellent

02 Sep 2023

Verified traveler

The room was very spacious

Leisure Family

6/10

Pleasant

14 Jul 2023

David

The rooms were very small and poorly set up! Sink fixtures were too small for sink. Tried two rooms. Just bizarre. Need to tear down building and start over. Was very disappointed as it was a Marriott property. Understand it is it’s low end version but still!

Leisure Partner