Apa Karuizawa Ekimae

Japan , Nagano
KITASAKU-GUN, NAGANO, Karuizawa, Karuizawa-machi, 1178-1135
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

02 Feb 2026

margaret

Room was very clean, great amenities, great service and great location.

Self

6/10

Pleasant

14 Oct 2025

Neta

The property is dated and worn. Stains on carpets and very small rooms, but it is close to the station and the bed was very comfortable. Breakfast was so-so.

Leisure

10/10

Exceptional

11 Aug 2025

Daniel

Good price for a clean hotel that was near the train station and the outlet mall. Pretty good breakfast included. Staff are very friendly and helpful.

10/10

Exceptional

24 May 2025

Yoshiko

Convenient location! Beds were very comfortable. Awesome that you use plastic covers over the remote control, and cups are individually wrapped. Breakfast was very good! Everyone was kind and helpful.

Partner

8/10

Excellent

31 Mar 2025

anthony

walking distance from train station (3 minutes)

8/10

Excellent

31 Mar 2025

Teresa

The breakfast is good

Leisure Partner

10/10

Exceptional

01 Mar 2025

Sueet

Close to JR station and outlet mall.

Leisure Friends

8/10

Excellent

25 Jan 2025

Kenny

APA Hotel Karuizawa Ekimae Karuizawaso

The hotel was at a bus station and JR train station, it was convenient for eat and shop, it was just 10 minutes walk to the large outlet shopping ceter. The hotel staffs were friendly, the room cleanedand rest room were cleaned. The breakfast was enough good and yummy food. gWe liked the stay.

Partner

10/10

Exceptional

11 Jan 2025

chi leung anthony

Good location and easy access

4/10

Poor

29 Dec 2024

Chong

What a hotel

This hotel beside having the advantage on location near to the train station, nothing worth mentioning. Can u imagine, they only offer 1 bottle of mineral water n the vending machine did not refil the mineral water. Out of no choice, i ask the hotel for 1 bottle as it is late in the night to go out to find a store. The staff make me pay for it. They make a mistake to put me in a wrong room n after i settle down, insist i need to move out. The hotel isnt in high occupancy rate. Y cant they just let it be. N is winter but the warm air is not working well.

Self

10/10

Exceptional

06 Dec 2024

Yijie

Made my trip so much easier!

I closed this hotel due to my last stay at APA Asakusa, Tokyo. The APA hotel and crew again made my trip very easy. From check-in to luggage service, the staff smiled sincerely and with very polite gestures. The room is very spacious given the superb location , I found all the amenities clean and up to date. 5 stars ? I would give it a 10.

Self

8/10

Excellent

15 Nov 2024

Chih Hsiung

too little carpark....closest carpark ws 10 min walk

Leisure Friends

8/10

Excellent

25 Oct 2024

Wai Heng

Nil

Leisure Partner

6/10

Pleasant

15 Oct 2024

HonMing

The mattress seems to be too soft.

Leisure Self

8/10

Excellent

07 Sep 2024

Verified traveler

Near Train and bus station is a plus point but at night the surrounding is quiet dark.

Self

6/10

Pleasant

10 Jul 2024

Sandra

The hotel is quite old. The property and condition is getting old, especially the bathroom and air condition.

Leisure Family

2/10

Poor

09 Jul 2024

Teck Soon

terrible experience

We arrived in early at 1:30pm and checked in our baggage because check in time was 3pm, so we went to the shopping plaza instead, after while we arrived and got our room keycard and went to the room, realise that the it has been use by other people or either the previous person just had a late check out, the housekeeping was not done properly and the previous person left his coffee in the fridge and the toilet was not clean and the shaver and the tower was still there, the worst case is the aircond doesn’t work properly even I set 20’c and the room temperature is still 27’C . I had to borrow a fan from the front desk.

Friends_and_family Friends

6/10

Pleasant

04 Jul 2024

Egor

This is my 3rd time in APA Karuizawa and l feel like the level has degraded. We were placed in the newly built ward. When booking, it was stated that it was the new ward so I didn't pay much attention to it, but when entering the room I was disappointed with the size of it. The room design and setup was identical to the rooms I got in previous years, but it was smaller and more cramped. The planning of the rooms isn't great - The two twin beds were too big, making walking inside the room barely possible because of the massive other furniture (desk and chair) let alone room for a suitcase.

But that I can live with. The main problem for me was the service in the hotel which only seems to cater to the Japanese businessman coming to stay, and not caring much for the rest of the guests from abroad:

On the early morning of our first day of stay, the fire alarm went on. It woke me off so I quickly got up to put some clothes on me.
The fire alarm went for a few minutes, following by an announcement on the speakers by the staff. It lasted for about a minute and stopped. My wife and I opened the door in panick, ready do go downstairs when we stumbled on our neighbour to the room who happened to be Japanese. I asked her what the announcement said and she said that it said that it is a mistake.

That felt to me extremely unprofessional.
You have guests from abroad staying in your hotel, and the least you can do is say \"sorry, mistake\" in English when your fire alarm goes on.

Partner

8/10

Excellent

27 Jun 2024

James Robert

Great experience

This hotel is very close to the train station. An easy walk. The room was large, by Japanese standards, and quite comfortable. The restaurant was convenient and tasty.

Partner

10/10

Exceptional

07 May 2024

Verified traveler

Good deal

The property is in a convenient location that is a few minutes walk from the main station, restaurants and shops. Public parking is also a few minutes walk away.

The rooms were small but clean. Staff was helpful. Free coffee available in the lobby. It was great for the price.

Friends_and_family Family

6/10

Pleasant

30 Apr 2024

PINGKUO

When it comes to C/P values, the cost is totally okay.

2/10

Poor

14 Apr 2024

Natasha

Leisure Self

10/10

Exceptional

07 Apr 2024

bee leng

Shopping trip

Very cosy bed and room
High ceiling a bit hot
Location super good near outlet
Good for shopping

Partner

6/10

Pleasant

31 Mar 2024

Hock Heng

Disappointing

Booked this hotel becos it’s next to the bus and train station. Honestly, this is the only plus point for staying here. The overall experience is disappointing. First time I didn’t sleep well throughout the 3 nights stay due to noises from the movement of cars outside and the bright light coming from the aircon unit control hung on the wall next to the bed. I had feedback to the front desk that the aircon was also noisy and requested for a change of room. The senior male receptionist replied that all the rooms’ aircon units were noisy hence there was no difference. The bed was very soft for my liking and the bedroom space was very tight to accommodate two beds, they were just 1 feet apart. The shower was very tight too. Over the front desk, there was a lack of welcoming smiles from the hotel staff. I’m sure I won’t be returning to this hotel for my next trip to Karuizawa for above reasons.

Friends_and_family Friends

8/10

Excellent

07 Mar 2024

Verified traveler

Location is convenient as it is next to train station. But as with the APA chain, rooms are pretty small.

Friends_and_family Friends

8/10

Excellent

10 Feb 2024

lijia

It’s near the station and a shopping complex, but that’s about it. I ate the most mediocre Napolitan I’ve ever eaten in my life here.

Leisure Self

8/10

Excellent

15 Nov 2023

Very convenient location especially if you’re not driving. It’s walking distance to the station (5 mins) and the large outlet mall. Only downside is that we were placed on a smoking floor (although we booked non-smoking) and there was quite a strong smell of smoke in the room.

Leisure

8/10

Excellent

12 Nov 2023

Ohm

Best part of this hotel is breakfast don’t miss it.
But first time I go to the room have pee smell.
Window can open that help.
Hotel smaller then other APA hotel but karuizawa view is great.
Hotel same side of the road easy to walk form train station.

Self

6/10

Pleasant

09 Nov 2023

Suzan

There’s smelly sewage from the bathroom piping. The faucet is faulty, it’s too loose.

Leisure Self

8/10

Excellent

15 Oct 2023

joe

Good stay !!

Leisure Partner

6/10

Pleasant

01 Sep 2023

Angel

The property condition is not ideal, it’s quite old. The carpet in the corridor and the room is disgusting. It needs better cleaning. With Japanese standard, the cleanliness is very poor. With general European standards, it’s so so.
However, the staff were all very helpful and polite.

10/10

Exceptional

15 Aug 2023

Mike

The room was fine for me. Small but clean and comfortable and quiet. Right next to train station. Convienent with very little train noise. Not a stunning view or anything but a good place to crash, hop on transport, or walk to the giant outdoor mall.

Leisure Self

8/10

Excellent

03 Aug 2023

Carrie

A very good hotel

Leisure Friends

6/10

Pleasant

21 Jul 2023

MINMIN

The bathroom is the smallest I experienced in Japan travel.All the towels have a strange smell, won’t choose any APA hotel after this.

Leisure Family

4/10

Poor

10 Jul 2023

Brian de

Incredibly dirty and stinky bathroom. Mold on the walls. Shower head with so much pressure it felt like showering with needles. The bathroom itself smelt like raw sewage. The beds were OK. But some of the linen had stains on them.

Leisure Partner

6/10

Pleasant

04 Jul 2023

Russell

Hotel is conveniently located to Karuizawa Station. The hotel room was clean but in need of a complete refurbishment as walls were knocked around despite our room being in the new section of the hotel. Breakfast was adequate consisting of Japanese dishes.

Leisure Partner

8/10

Excellent

02 Jul 2023

Gregory

Very close to Karuizawa station

Leisure Family

6/10

Pleasant

17 Jun 2023

Kin

Limited options for dinner.
Small room

4/10

Poor

30 Apr 2023

Sze Wing

The bed is not flat and the room has smell.

Cannot select ventilation mode in cooling mode.

Leisure Family

8/10

Excellent

04 Feb 2023

SING FAI STEVEN

Close to the train station, outlet mall and ski resort. Breakfast buffet is a great way to fill up for a day of skiing/snowboarding

Leisure Self

8/10

Excellent

28 Jan 2023

Tsz Wing

Second time choose this hotel, very close to JR station

Leisure Partner

8/10

Excellent

21 Jan 2023

Gary

Great location

Leisure Family

10/10

Exceptional

05 Jan 2023

Suk Kuen

Very good location, very close to train station, ski park and outlet

Leisure Family

10/10

Exceptional

28 Dec 2022

Mary Joy

The room itself is clean and cosy😊Price os reasonable.

Leisure Self

8/10

Excellent

20 Nov 2022

Lloyd

Apa Karuizawa

Property was worthy of the Apa brand which is always affordable, clean, with amenities provided, and within close proximity to train stations.

Partner

10/10

Exceptional

30 Sep 2022

Philippe

great choice

A two minute walk from the station; super convenient. Friendly and helpful staff.

Friends_and_family Family

10/10

Exceptional

05 Jan 2022

Margaret

Convenient and Care-Free

The hotel is conveniently located next to Karuizawa train and bus terminal. Check-in and check-out couldn't be easier. I would definitely stay here again!

Self

8/10

Excellent

03 Jan 2021

Vince

Convenience as location is very near to station and ski resort.

Leisure Family_with_children

10/10

Exceptional

16 Aug 2020

Verified traveler

It was great. Really close to the station and APA Hotel is always reliable. Got a good nights sleep. Would definitely stay again.

Leisure Partner

8/10

Excellent

02 Mar 2020

Verified traveler

Was expecting the twin bed side by side but we got corner room that the bed are separated. overall is good and worth the price we booked.

Partner

10/10

Exceptional

13 Feb 2020

Verified traveler

convenient location just across from the outlet. Room has good size and bed is very confortable. The price is good forwhat hotel provide. Will sure go back to stay in the future.

Leisure Family

4/10

Poor

09 Feb 2020

Verified traveler

Expensive and small flat, not worth to stay with this price.

Leisure Family

8/10

Excellent

22 Jan 2020

Steve

Good

Place is convenient and close to the station, and snow resort. Can be cleaner, they also only have 1 set of coin washer and dryer shared with all guests. Admins nice and polite.
Adjoining rooms perfect for Family of four.

Friends_and_family Family

10/10

Exceptional

20 Jan 2020

Anthony

its eely a good hotel for a business trip and its also at a good location

Friends_and_family Friends

8/10

Excellent

18 Jan 2020

Marcus

Good location near the train station. Breakfast is wonderful and staff are helpful.

Leisure Family

8/10

Excellent

12 Jan 2020

Verified traveler

Ideal location for tourists going to the outlet stores. Bus and train terminal about 5 mins walk away. Rooms are clean and typical Japanese size hotel rooms.

Leisure Family

10/10

Exceptional

04 Jan 2020

Verified traveler

Location is very close to both the train station and many restaurants. Room was clean and comfortable. Staff were very pleasant and professional.

Leisure Friends

10/10

Exceptional

26 Dec 2019

Verified traveler

Very close to Karuizawa JR station. Excellent location for people travel by jr.

Leisure

8/10

Excellent

23 Dec 2019

Deborah

Convenient and affordable hotel. Pretty much no frills. Booked this so as to be close to the outlet shopping and ski slopes. Convenient 5-min walk from Karuizawa station and short walk across the bridge to the outlets and ski resort shuttle.

Check-in - No frills, fast. Had an ongoing tie-up with Tully's Coffee cos they provided complimentary bottles of Coffee.

Breakfast - Basic, ok to start the day but don't expect anything fancy.

Room - Fairly spacious, but toilet was a real squeeze. It's ok just for a night.

Great for its location and price point :)

Leisure Family

10/10

Exceptional

22 Dec 2019

Verified traveler

Family travel with 2 young toddler.

Close approximation to train station and luggage storage. Just across the road and get to ski slope.

Friends_and_family Family

8/10

Excellent

21 Dec 2019

Kam Ying

The room little small then my expectation
Less space for luggage store in room
Staffs was very nice
Breakfast is good
Location is good very nearby the station

Partner

10/10

Exceptional

20 Dec 2019

Wai Ming

Good, we will be back

Convenient location, 3 minutes walk from station. Friendly staff.

Friends_and_family Family

8/10

Excellent

11 Dec 2019

Jonah

Tiny but it have all you needs. Very close to the JP station and outlet. Staff were nice. It was a good deal.

Leisure Self

6/10

Pleasant

11 Dec 2019

Verified traveler

Hotel near the JR station and outlet，easy to find.

Leisure Family

10/10

Exceptional

05 Dec 2019

Verified traveler

Good location right next to eki station which connects to the outlet mall

Friends_and_family Family

8/10

Excellent

03 Dec 2019

Christine

Excellent location and value for money except room is considered small

Leisure Family

8/10

Excellent

02 Dec 2019

Verified traveler

Service is ok, rooms are very clean and nice. Pillow is way too flat, seems like a seating pad rather than a pillow. So didn’t sleep well.

Like that the property is near to station.

Leisure

6/10

Pleasant

27 Nov 2019

Rosanna

location is excellent, but room is very small and tidy

Leisure Family

10/10

Exceptional

26 Nov 2019

Mike

Convenient location. (a few minutes walk from Shinkansen station) Close to bike rental shop and also free car parking if you have a car. Great choice if you are on budget.

Leisure Family

4/10

Poor

18 Nov 2019

Verified traveler

We didn't enjoy our nights,while having 2 rooms with same conditions. Washrooms is old and not in good condition ,smell, and tub had slow drain issues. Pillows is flat and the bed sheets doesn't look very clean neither.

Friends_and_family Friends

10/10

Exceptional

26 Feb 2026

YUAN-YUAN

員工親切，交通便利，非常推薦

Friends_and_family Family

2/10

Poor

21 Feb 2026

Kayoko

23時半に到着。暖房が入っているのに30分経っても暖かくならず、室温計も15度だったのでフロントに電話したところ、「そのお部屋は暖房が効かないお部屋になってまして」と言われて仰天。
真冬なのに暖房が効かない部屋を予約できるようにしていること、また予約時点でわかっていたことなのに事前に連絡もなかったことが信じられない。
ヒーターをお持ちしますと言われて届いたのは片手で簡単に持ち上げられる程度の小型足元用ヒーター。天井の高いツインルームが温まるわけない。クレームをして部屋を移動できたのは1時半。返金もなし。
こんなひどい体験は初めてでした。

10/10

Exceptional

18 Feb 2026

YUKA

駅前なので遅い到着時に便利で良かったです。とは言え、もう少しアメニティやドリンクサービスなどおもてなしがあってもよいと思います。サービスが最小限なので、値段はもう少しお手ごろだと嬉しいです。

Self

10/10

Exceptional

17 Feb 2026

Yuk Lan Alison

房間大又新，但只有一張椅子，近火車站方便，亦近outlet。

Partner

10/10

Exceptional

12 Feb 2026

YAOJEN

前台服務態度良好

8/10

Excellent

05 Feb 2026

Anastasia

The room I was assigned upon check-in was meant to be non-smoking but there was a very strong odor of smoke. The staff at the hotel were extremely helpful and kind and moved me immediately to a better room. I was very impressed with their professionalism and willingness to help so quickly. They were all incredibly kind.

Friends_and_family Friends

8/10

Excellent

08 Jan 2026

SZE KA

酒店大, 花灑固定不到。第一天有送2枝水。離站很近, 但要行另一面先有便利店。有自助物資可取

10/10

Exceptional

02 Jan 2026

Eduardo

O hotel é bem localizado

Leisure Family