Pickalbatros Palais des Roses-Agadir

Morocco , Agadir
AGADIR, Secteur Balneaire, City Founty
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20 reviews shown

10/10

Exceptional

26 Apr 2026

Fatiha

The staff were very nice and helpful, always greet you with a smile despite the pressure of work . The pool, the view and everything was great. We enjoyed our stay and Will definitely come back.

10/10

Exceptional

12 Apr 2026

Lauren

Activities were more tailored towards kids, so if you have kids, that is a perfect hotel.

Partner

10/10

Exceptional

08 Apr 2026

Thomas

We were very impressed with this property, very accommodating to all of our needs. The staff from our very first interaction till the day we left were “First Class”. From helping us coordinate tours, secure travel arrangements, helping us to find some much needed supplies. The Food service and restaurants are to be Commended and we used them all!
We were a part of a multigenerational family and it was great to see there were activities that could keep us all happy and the times we shared can’t be measured…It had been two years since we were last together. Highly recommend this property!

Family_with_children

4/10

Poor

07 Apr 2026

Emiliano

Advertised as 5* hotel but the experience is that of a holiday village. Queues for food, cheap drinks, noisy. Does not match the level of money one pays for this.

Part of the disappointment comes directly from expedia as to how it advertises this hotel. From the pictures and descriptions looks completely different and much better than reality.

Google also advertises this as a 4* hotel i believe the 5* are not there.

Family_with_children

10/10

Exceptional

01 Apr 2026

Kulsuma

Very good service and friendly environment. Compared to other all inclusive the food is good. Cleaners very good and facilities and location good.

Family_with_children

10/10

Exceptional

21 Mar 2026

Bradley John

Clean rooms, beach view and bar always very good.

Partner

10/10

Exceptional

04 Mar 2026

Richard

The hotel as a property is excellent - recently refurbished and in great condition, clean, excellent layout, probably the biggest pool I've ever seen, lots of sunbeds, private beach area and a good gym. We didn't use the spa.

The staff are excellent and attentive.

Partner

10/10

Exceptional

02 Mar 2026

Roberta

Lovely hotel, great facilities and amazing food. Staff friendly but a bit of a hit and miss re professionality, some are amazing and some cannot be bothered to do their work. Overall a great place and I will return for sure.

Partner

10/10

Exceptional

14 Feb 2026

Nicola

Cleanliness. Cleaning all day long! Recently renovated. Friendly staff

10/10

Exceptional

20 Jan 2026

Amrish

Clean hotel, pleasant work staff. Especially Lubna who made my wife birthday decorations extra special.

Leisure Partner

4/10

Poor

05 Jan 2026

Gregory

Room was clean, only three of the four advertised restaurants were open for dinner, food was extremely poor and at some times limited, the overall service in the hotel was 1 star level. Be careful with the tiles covering the whole hotel complex which are lethal when wet

Partner

8/10

Excellent

04 Jan 2026

Sheik Mohammad Makhdoom

The main thing that stood out for me was that every single staff member working in the restaurant were incredibly hardworking, polite & friendly. Especially the cleaners kindly putting up with our baby constantly throwing food on the floor. Restaurant and cleaning staff were also attentive & went above and beyond to provide a good service.

We booked the deluxe suite which had an amazing view of the ocean & pool. The room was a perfect size for a family of 3 with a baby. The amenities at the hotel were very family friendly - good quality high chairs provided at every restaurant & the heated pool was great for an infant. There was a wide variety of food available at the restaurants. Our favourite was the Morroccan restaurant - fresh, delicious and authentic food & great entertainment!

We will definitely be returning to Agadir in the future. Wonderful resorts, people & a beautiful country.

Leisure Family_with_children

10/10

Exceptional

02 Dec 2025

Marvellous Adenike

Lovely staff, neat environment, variety of options when it comes to food.

10/10

Exceptional

30 Nov 2025

Navdeep

Fantastic stay! The hotel is modern, clean and conveniently located. The facilities were execllent- amazing selection of fresh food and drinks every day, private beach, pool, gym and padel court. The staff in particular deserve a special mention- always helpful, nothing was a problem; they went above and beyond to make guests' stay comfortable and memorable. I would definitely recommend!

Leisure Partner

6/10

Pleasant

27 Nov 2025

Martin

Booked pool access room but the room 1002 doesn't get any sun freezing

Leisure Partner

10/10

Exceptional

14 Nov 2025

Suzanne

Honestly, this isn't our usual type of hotel. We usually pick adult only 5* with a la carte restaurants but we were more than pleasantly surprised with Palais des Roses.

Hotel is in a great location towards the end of the promenade overlooking the beach. Hotel itself is beautiful inside and out. It is new but is well cared for, very clean in all public areas.

Our room was great - we opted for a swim up room which I would recommend if you want sun on your room all day. Room was large and clean. Bathroom was a good size with a walk in shower. Shower gel/shampoo replenished daily.

Mini bar had water and soft drinks. Water was plentiful and replenished daily. Our soft drinks weren't replenished at all but it didn't bother us so we didn't chase it - plenty of free drinks at bars and restaurants.

2 great swimming pools and a kids slide pool. Also an indoor pool with shower area. We didn't bother with the private beach area which was just across a pedestrian promenade from the hotel. No need when the pool area had everything including pool bar and plenty of sunloungers. Beach was lovely to walk along.

4 main restaurants, all buffet but food was amazing, great variety and was slightly different every day. Our favourite was Tagine with traditional Moroccan food. Blue (fish restaurant) had to be booked but was still a buffet and great variety of fish.

There were lots of couples of all ages and familes again all ages so well suited for anyone.

Entertainment team were fantastic!

10/10

Exceptional

26 Oct 2025

mostafa

Excellent stay !,will come back again.

Leisure Family

10/10

Exceptional

25 Sep 2025

laila

J'ai réservé pour mes parents ils ont Trop aimé l'hôtel tout était excellent le service les commodités le personnel qui sont plus que adorables chaleureux et bienveillants ... merci pour tout et votre agréable hôtel sera ma destination unique quand je compte venir à agadir... chapeau bas..merci

Leisure Family

2/10

Poor

03 Jul 2025

hesham

Certainly, here’s a professional and well-structured rewrite of your hotel review:

⸻

The overall experience at this hotel did not meet five-star standards. The food quality was below expectations, and lunch service was delayed by over 30 minutes. Unfortunately, the male reception staff were neither welcoming nor professional. We were also overcharged by 30%, despite booking through Expedia—and our check-in was delayed. It was clear that guests booking through third-party platforms like Expedia were treated differently, even though we ended up paying more than the standard rate.

While the facilities and rooms were decent, the poor customer service, unjustified overcharges, and subpar dining experience made the stay disappointing. This hotel lacks value for money, and I would not recommend it unless major improvements are made in service and guest relations.

Leisure Family

6/10

Pleasant

04 Apr 2026

Jens

Ikke noget for mig. Men beliggenheden er rigtig god, stedet holdes i flot stand og maden er af fin standard.
Det er et meget højt støj- og aktivitetsniveau - og mange mennesker overalt. Det er all inclusive i den bedre ende, men stadig for meget for mig til at have en god ferie.

Friends_and_family Family