The Belfry Hotel and Resort

United Kingdom , Birmingham
SUTTON COLDFIELD, Wishaw
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100 reviews shown

10/10

Exceptional

08 Mar 2026

Judith

Staff very helpful.

Friends_and_family Friends

10/10

Exceptional

03 Mar 2026

Gaurav

Cleanliness

6/10

Pleasant

02 Mar 2026

Abigail

Initially the welcome was not the same and the room was not as expected. Requests made before the stay were not met.
Once this was rectified the stay was great as before

6/10

Pleasant

26 Feb 2026

Jeremy

Lady on reception was excellent. Breakfast staff excellent. Lodge room was okay, water wasn't the warmest from the sink tap. Towel hanger was falling off. My room was a long way from the main hotel. No mini bar ? or even a biscuit ! I struggled to keep the room cool, radiator control didn't seem the easiest to work. I guess I have to compare with similar priced hotels as I stay in so many around the country of all sizes and prices. I think this is overpriced at £179 a night.

Business

10/10

Exceptional

24 Feb 2026

Shannil

I got married at the belfry in the woodlands suite and what an event it was. The hotel is amazing and has lots to do. Dining options are great and we had the best time. Staff are friendly and polite and always very helpful.

Family_with_children

10/10

Exceptional

23 Feb 2026

Marc

Great venue over looking the10th hole

8/10

Excellent

23 Feb 2026

Priti

Clean, comfy room. Warm and friendly staff. Nothing too much trouble. Provided an extra blanket on request.

However, very noisy central heating at night- woke me up at 0500h! Also, asked for 2 blankets for my parents and only 1 brought up.

They did come promptly when I called to say I had forgotten my security code for the safe so can't fault them on that.

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Peter

Yes

Partner

8/10

Excellent

12 Feb 2026

Kate

The room was perfect - an amazing view overlooking the golf course

10/10

Exceptional

24 Jan 2026

Emma

Excellent breakfast, clean, friendly staff

8/10

Excellent

04 Jan 2026

Abigail

Fantastic stay, staff went above and beyond! Toddler friendly. Looking to book another stay

Friends_and_family Family

6/10

Pleasant

26 Dec 2025

Jack

Staff were borderline rude and didn’t make us feel welcome, considering we spent £750 for the night. It’s a nice hotel though.

4/10

Poor

26 Dec 2025

Jack

Very poor customer service considering we spent £750 for one night, but the room was nice.

10/10

Exceptional

22 Dec 2025

Tajinder

Yes

Partner

8/10

Excellent

20 Dec 2025

Chris

Room was lovey in the new master suite but the corridors of the building need some design improvements, bland and basic

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Heather

Breakfast was very fresh. The food was excellent. Staff were super efficient.

Partner

4/10

Poor

17 Dec 2025

Bethany

Room did not live up to expectations. Toilet leaked, cobwebs in corner of room, one of the rooms made up as a double when we had requested a twin.

Friends_and_family Friends

10/10

Exceptional

08 Dec 2025

Louise

Beautiful Hotel, great staff. Highly recommend- lots of space so even when busy it doesn’t feel like it 👍

Partner

10/10

Exceptional

08 Dec 2025

Kirsty

The staff! From the offers to help us carry our bags, to check in, to the bar staff, to those handing out napkins for drinks. All absolutely 10 out of 10. The best hotel staff team I have ever come across

Partner

10/10

Exceptional

07 Dec 2025

Chelsie

Clean room, nicely

Friends_and_family Friends

10/10

Exceptional

24 Nov 2025

Clare

The room was exactly what we needed, lovely resort and helpful staff. Lots of things to do, darts, golf, shuffleboard. Can’t wait to stay again.

6/10

Pleasant

16 Nov 2025

Jennifer

Check in experience is chaotic and disorganised and unfortunately our staff member was disinterested and didn't give us any information about the resort that would have been useful given the size of it and layout.
Room was nice but not as advertised on here or on the Belfry website which was disappointing when paying close to £500 per night. There are areas of the hotel that are tired and dated which is a shame as it has potential to be quite luxurious.
The spa is nice but again there are areas that let it down. The spa pool area is very underwhelming and there are used towels and robes everywhere. However, the spa therapists were lovely and our treatments were fantastic. Ice and Fire experience is also more in line with expectations.
Main takeaway, it isn't a relaxing, luxurious experience as it is billed... Unfortunately it felt more like a hotel on Blackpool seafront at times. This was most evident on the Saturday evening when Sam's club house was showing the boxing and it was necessary to have 2 doorstaff... I've never experienced anything like that at a 4* resort that is advertised as luxurious and high-end.
Overall, we were disappointed and would be hesitant to go back at that price point.

Partner

4/10

Poor

30 Oct 2025

Rob

Staff was not helpful

Bar staff rude

Business

10/10

Exceptional

30 Oct 2025

Pearl

Beautiful property with good activities for kids. The green was closed both days

10/10

Exceptional

26 Oct 2025

Gurdev

Good service from staff and clean room

Leisure Partner

10/10

Exceptional

26 Oct 2025

Louise

All rounds great stay such a nice vibe for all music in bar is pretty cool

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Sara

We've been to the Belfry a few times over the years but this time, we enjoyed it the most with the opening of the new Leisure Club. We loved that guests could use facilities for free which just enhanced our stay. We had an afternoon at the spa with fire and ice which was super relaxing. All staff were super friendly. Look forward to booking another stay soon!

Leisure Partner

10/10

Exceptional

22 Oct 2025

Charles

Totally atmosphere

6/10

Pleasant

15 Oct 2025

DANNY

Great hotel, just the room I got was opposite the bar toilets and next to Sam’s. rather loud

Business Self

10/10

Exceptional

08 Oct 2025

Dr Agnes

Nice new rooms and the bar area is fun! Excellent service from all the stuff we dealt with .

Leisure

10/10

Exceptional

06 Oct 2025

Tomos

Amazing hotel, staff were professional and friendly! Plenty of parking spaces. Room was beautiful with a great view from the balcony

Partner

2/10

Poor

04 Oct 2025

Hardip

Booking with hotels.com perfect however belfry is dirty, rooms are falling apart not luxury at all

Bathrooms are disgusting and shower was sooo tiny jus don’t waste your time

Partner

6/10

Pleasant

27 Sep 2025

Vivien

Clean room, awful buffet, cold food, no fresh de caffeinated coffee in a 4 star hotel!!! Noisy.

Friends_and_family Family

8/10

Excellent

19 Sep 2025

Ian

Nice location, good spa, relaxation or party options. Caught us out a bit, and we were a bit disappointed, that the King suite didn’t have a king size bed. Always read the small print. lol.

Leisure Family

8/10

Excellent

06 Sep 2025

gayle

Fabulous views

I was upgraded to a balcony room yet
No pens or stationery.
Bed side lights could only be turned off underneath which you needed to be told. A notice needed.
No instant coffee only pods with no instructions how to use the machine.
No plug close to the full length mirror to dry your hair.
No time shown on the tv.
Need more milks and sugar for 2 people.

Views fabulous down the fairways.
Good service when help needed.

Self

10/10

Exceptional

06 Sep 2025

Stella

Great place to stay. Went for the British masters weekend. Well organised. The food was fabulous. All the staff were polite and helpful.

Leisure Partner

8/10

Excellent

04 Sep 2025

Tania

Overall it was a Pleasant Experience

Business_and_leisure Family_with_children

10/10

Exceptional

28 Aug 2025

Iain

Golf and business

Great venue for a corporate golf day

Business

10/10

Exceptional

26 Aug 2025

Mike

Faultless

Lovely Hotel! Was given a new room overlooking the 10th hole during the British Masters. The view was incredible!
Hotel is clean and modern, the food was faultless. Will definitely return.

Partner

10/10

Exceptional

25 Aug 2025

Graham

Outstanding

Stayed the weekend to watch the British Masters.
I can’t fault anything
Staff venue and cedar lodge were amazing.
Definitely would recommend to anyone and returning soon.
Thank you for a wonderful weekend

Partner

8/10

Excellent

25 Aug 2025

Nadine

The signature double room was as described. I’m happy with my stay and the breakfast was delicious. Since the golf event was on during my stay it was very busy and I feel like the staff were not as attentive as they could be. I had to ask a lot of questions and figure things out on my own. The price was very steep for what it was because of the event that was on. Never the less it was a pleasant stay

Leisure Partner

10/10

Exceptional

23 Aug 2025

TANYA

Excellence as standard

Outstanding stay in the new hotel in a fabulous new room overlooking the 10th fairway. The buffet at the Ryder was excellent value and the breakfast was super. We had a great stay for day 2 and 3 of the British Masters.

Partner

10/10

Exceptional

22 Aug 2025

leigh

Amazing Hotel

This is a lovely hotel , I did pay a lot more for my stay due to it hosting a major golf event .Even though it was at full capacity it's soo spacious it never felt hectic ..I must mention the fantastic staff ..from the cleaners to the bar staff this hotel is the friendliest ever ..The room was spotless , the bed super comfy ..very child/ dog friendly too ..All in all well done The Belfry ! I hope to be back one day ..Keep up the fab work .

Friends_and_family Family

10/10

Exceptional

21 Aug 2025

Gaynor

The golf ! Being able to watch from our room the you that was on .

Leisure Partner

10/10

Exceptional

18 Aug 2025

Naomi

Excellent service, extremely comfortable bed and lovely rooms and grounds

Leisure

10/10

Exceptional

13 Aug 2025

Marc

Fabulous golf resort with excellent food and attentive and caring staff.

Leisure Friends

2/10

Poor

13 Aug 2025

Chetan

Very expensive hotel that has no AC

4/10

Poor

12 Aug 2025

Kloe

Heard good things about the Belfry but honestly I was disappointed with the facilities. The building where our room was situated was extremely dated, the room however was decorated tastefully and the facilities in there were modern. The room was so uncomfortably warm, a fan was supplied but it wasn’t strong enough to make a difference and the window only opened a fraction. I was disappointed that the price of the room and good reputation did not reflect my stay at The Belfry. Breakfast was included and it was okay but the layout of the canteen was very bizarre.

We stayed for a wedding and when we contacted to request for an early check in to get ready at the venue we were met with a rude tone which was uncalled for and a dishe

4/10

Poor

11 Aug 2025

Verified traveler

Room not ready when we had informed for rooms together and attending wedding and needed to get ready - i had to ask for them to call cleaning team. Check-in took over 30 minutes.

4/10

Poor

11 Aug 2025

Pranay

We were on 1st floor but there is no elevator to the floor. Reception didn't make us aware of the situation nor offered to bring the luggage to the room. No air conditioning in the room either. When brought to reception attention, they offered a fan which was delivered the next day. No room was offereed where some rooms were elevator accessible and had air conditioning. Bathroom was very small and awkwardly desigened where in when you sit on the toilet and your hits the sink. Shower overflows when taking shower and floods the floor. Reception desk was not very helpful and for an expensive resort, you would expect these basic amenities and service. Golf couse though was nice and i did use the driving range twice. I would not recommend this resort at all for stay.

Leisure Partner

8/10

Excellent

10 Aug 2025

Neville

Enjoyed and concerned

Reception staff professional and greeted with a smile.
Room could have been cleaner - bird droppings on window and patio furniture. Bathroom was tired and in need of refurbishing.
Young female staff serving at Sam’s Bar were not professional. They were more interested in chatting amongst themselves over the last two nights of our stay.

Partner

6/10

Pleasant

09 Aug 2025

Jan

Breakfast good, room and bed ok but much TOO hot. Fan unable to cool the room making sleep difficult. Air Con desperately needed.

Leisure Family

10/10

Exceptional

08 Aug 2025

Linda

Service staff in restaurant was good

Leisure Partner

10/10

Exceptional

05 Aug 2025

andrew

Lovely hotel, excellent facilities and staff

Leisure

10/10

Exceptional

02 Aug 2025

Susan

Lovely staff. Very nice surroundings. Lovely hotel. Comfy bed. Great spa!

10/10

Exceptional

31 Jul 2025

Milika

Mili's Travels

Loved the whole menu and wide selection. Excellent food. Excellent staff.

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

Gurmit

It was very clean and staff were amazing.

10/10

Exceptional

27 Jul 2025

Miranda

Lovely spacious room , tea and coffee making facilities, ironing board and an iron plus a safe.
Gorgeous hotel we were there for a wedding and our stay included breakfast which had alot of choices ,full English, pastries a d fruit and yoghurt.Just be aware that the drinks are quite expensive but ot is a 4 star hotel.

Partner

8/10

Excellent

20 Jul 2025

Marc

I had a fantastic time at the Belfry. The staff were great and the golf was amazing. They could do with air con in the rooms as it was very uncomfortable sue to the warm weather we are having and the fans provided didnt do much

Friends_and_family Friends

6/10

Pleasant

20 Jul 2025

Rosemarie

The hotel rooms are small and hot no air conditioning you are give. Noisy fans. This is not a five star hotel. I had checked in on line so expected to just pick up my keys but has to go through the whole check in process including putting in my credit card again when I had entered it online and the amount had be charged as pending. Getting to the rooms is a warren down dimly lit corridors. Our room was supposed to be a Suoerioe room it was small and premiere in rooms are better. The food in the Grille restaurant which I was told was the best on site when I rang to book a table was either self service or menu. The menu was not that good and food was mediocre. It was very noisy in our room we thought from a disco

Leisure Friends

8/10

Excellent

06 Jul 2025

David

Only real thing wrong at the Belfry was no proper cider in any of the bars, just the crap fruit ciders, surely a place like this should hav at least one proper cider on draught

Partner

10/10

Exceptional

30 Jun 2025

Derek

Let the managers run the country!

The Belfry is brilliantly well run. The staff are by far the best I've ever met in any hotel in my entire life. Truly brilliant. Friendly, engaging, funny, professional and confident. Proud of where they work and their part in it. Not unctuous just terrific.

They should let the managers run the country.

And before you dismiss my enthusiasm for the ramblings of someone who doesn't get out. I travel the world always staying at the best hotels. The Belfry was my third that week.

Friends_and_family Friends

6/10

Pleasant

28 Jun 2025

Claire

Overpriced for room facilities and service

We stayed in a suite, some real basics missing. No fridge, no air con, nowhere to hang stuff on bathroom, repairs weren't done until we had asked for the 2nd time, no morning service. The prices are above average but the service/facilities less than

Partner

4/10

Poor

22 Jun 2025

Munisha

The staff were friendly, the hotel looked very nice but our room wasn't ready on check in and so had to use a different room that was ready and the bed want made ready. It was very hot in the room and uncomfortable to sleep. More so little inconveniences but when you pay that much for a room, you expect a certain level of standard. So I feel quite dissapointes. Especially as we arrived early told our room had been cleaned and just needed to be inspected and still after an hour wasn't ready for check in. We were there for a wedding event and other people were getting there rooms and checking in earlier too.

Partner

10/10

Exceptional

19 Jun 2025

Samantha M

Few nights away staff where amazing

Partner

10/10

Exceptional

18 Jun 2025

Ian

Great value for money, breakfast is good and facilities and bars are great.

Leisure Self

2/10

Poor

28 May 2025

Manraj

We had booked this for our wedding night stay. It was extremely disappointing for us and

Partner

10/10

Exceptional

27 May 2025

Linda

Superb for children. You don't have to play golf to stay here!

Leisure Family_with_children

6/10

Pleasant

19 May 2025

Kenneth

Bar staff in Warwick suite was very abrupt and rude prices are extortionate and then a 10% on top for service charge when getting your own drinks from the bar

Leisure Partner

10/10

Exceptional

18 May 2025

Dean

Great stay, little bit tainted by the 10% service charge on every drink we brought even if we went to the bar to purchase.

Friends_and_family Friends

8/10

Excellent

13 May 2025

Verified traveler

Lovely stay

Lovely 1 night stay. The room was cosy the staff were amazing and accommodating. The grounds are lovely. Would stay again. Price was great and included spa. Overall a superb stay

Partner

8/10

Excellent

10 May 2025

Susan

Hotel was lovely but aircon in the room would have made it more comfortable.

Friends_and_family Family

4/10

Poor

06 May 2025

Elaine

Grounds etc seemed well kept and attractive. Plenty of parking - mostly under trees so sap and other “droppings”😉 an issue. Our main gripe is the room we had - we were there for 2 nights to attend a family wedding at another venue and had booked two rooms both the same price. It was as if they were in two different hotels! The room we stayed in was tiny, lots of “people” noise and air conditioning whirring. Tv switched itself off every few minutes, no full length mirror, hot water took,with no exaggeration around 10 minutes to come thru and if you’re 6’ or over you cannot get under the shower head. The shower room itself was very snug. We were also on 3rd floor without a lift.

Leisure Family

2/10

Poor

29 Apr 2025

Tara

Uninhabitable due to noise

Do not book a stay here if you would like any sleep. Particularly if you’ve had the misfortune of being issued room 3203.
The room is on the second floor and advertised as sound proof. However was anything but. The noise from the bar was so loud we could just as easily have been inside a club. I rang reception and asked at what time the musics would stop, I was advised 2am. While they did offer me an alternative room, a twin instead of the king I’d booked, I didn’t bother staying as the night had already been ruined.
Also note - the Signature king room I had was tiny, anyone over 5ft10 will not be able to stand under the shower as the head is so low, the toilet is positioned so your knees have to be under the sink while on the loo. We also had a broken window and broken blind as well as black marks on the towels. There were no coat hooks nor a hand towel hook. And there was no arm chair and table shown in the photos. Hotels.com customer service has been appalling to resolve getting a refund.

Partner

10/10

Exceptional

28 Apr 2025

Mr S

Lots of construction work ongoing but was still a good stay

Business_and_leisure Self

10/10

Exceptional

27 Apr 2025

Aron

Excellent service

Leisure Family

10/10

Exceptional

23 Apr 2025

Hannah

Excellent stay , highly recommended

Leisure Family_with_children

8/10

Excellent

16 Apr 2025

Katina

Over night stay

A good overnight stay in a lovely ground floor room overlooking the first T of the golf course.

I personally found the music in the lobby reception area a little too loud though.

Partner

8/10

Excellent

08 Apr 2025

Philip

Overnight trip

Was okay but nothing specially

Partner

10/10

Exceptional

31 Mar 2025

PHIL

Excellent

Smart, clean, friendly and efficient. We went for a couple of rounds of golf and an overnight stay. Highly recommended

Friends_and_family Family

8/10

Excellent

29 Mar 2025

Lynda

Excellent stay at The Belfry

Very friendly welcoming staff in every department- always checking everything was ok for us. The room was lovely, everywhere was clean and we really enjoyed our time at The Belfry.

Partner

10/10

Exceptional

22 Mar 2025

Kate

5 star 🌟

Fabulous room. Delicious sunday lunch. Wonderful stay.

Partner

4/10

Poor

21 Mar 2025

Neresh

Took very long to check in despite phoning ahead of our arrival as it was late at night. Most staff members do not know the hotel and the room types. There is no amenities in the room.

Business Partner

8/10

Excellent

16 Mar 2025

Salome

Good stay

The Belfry is nice, a bit of a construction site but that didn't get in the way. Food, drinks and staff was great!! When I had a noise problem in my room it was dealt with and I even got a discount of 20% as I didn't sleep much. The pool was ok although looking old, I plan to come back when the new wellness centre is completed. The DJ was great, it as a fun stay. Bedroom was clean and comfortable. There's plenty of parking and electric chargers.

Self

4/10

Poor

15 Mar 2025

Sarah

Not good

Room so far to walk with all of my bags, marks on bedding, hand wash covered in dirt in the bedroom bathroom. Heating came on at 5 and woke me up.

Business

10/10

Exceptional

11 Mar 2025

Nicola

Good little mini lots to do with kids

10/10

Exceptional

10 Mar 2025

Nicole

Super friendly staff

Super friendly staff, great facilities. I really enjoyed staying here for a conference.

Business

10/10

Exceptional

01 Mar 2025

Peter

Belfry 5* Star

\"Another fantastic stay at The Belfry! The service from the room staff was excellent, and a special mention goes to Imogen on the reception team. She provided a warm, professional experience, ensuring everything was seamless—including resolving a previous issue with receiving our bill via email.

It’s the little details that make all the difference, and The Belfry continues to impress. We’ll definitely be returning—especially knowing that Mia is welcome in the Sports Bar, making it an even more enjoyable experience!

Business Friends

8/10

Excellent

25 Feb 2025

Sultanah

Had a lovely stay, the pool facilities were very busy which is the only downside.

Leisure Self

10/10

Exceptional

23 Feb 2025

Jayne

Return visit to this lovely hotel

Leisure Family

10/10

Exceptional

18 Feb 2025

Harry

Great hotel

Leisure Partner

10/10

Exceptional

14 Feb 2025

Karen

Lovely hotel just a shame we didn’t have a bath in the room. Also there were no lockers available to us in the spa

Partner

10/10

Exceptional

11 Feb 2025

kimberley

relaxing massage, stopover but better planning req

fabulous relaxing stay, with use of the spa-fire, ice and relaxation massage. It was a little bit stressful trying to get the massage, fire and ice booked at the beginning. As the initial conversations with the booking team told us there was limited availability for the spa and massage even though we were booking 4 weeks in advance. After some further calls we agreed to have treatments at 11 and 12pm with lunch at 2pm, yet we were still without a fire and ice booking as we were told it’s full booked for our date. I asked if they had a reserve list which they didn’t, this was disappointing to hear as we were residents and stopping over at the hotel. we decided to call the day before to check everything was ok before our stay and mention the lack of fire and ice and were then told we could use the fire and ice from 9:45am. it’s a shame this lack of planning and allocation affected our excitement of arriving on the day. The fire and ice experience and the massage was amazing, however the pool became very busy between 12-4pm and didn’t feel very exclusive at all. There weren’t enough loungers and the pool became very busy with families arriving for afternoon swims.

Partner

10/10

Exceptional

16 Jan 2025

Julie

Absolutely loved this hotel. The staff, the facilities were amazing x

Leisure Friends

6/10

Pleasant

22 Dec 2024

Natalie

Arrived after check in time for room to not yet be ready. Top floor room allocated which is not ideal when you have a dog. Did not sleep at all well due to the party taking place in the building I was staying in, people chatting outside my room at 3am. The shower heads in bathroom need a good clean. Breakfast in the room was terrible - uninspiring & cold- burnt toast, yoghurt not covered so didn’t seem hygienic & the coffee was lukewarm dirt water.
So disappointed with experience & do not recommend if you want a quiet, relaxing time.

Leisure Pet

10/10

Exceptional

14 Dec 2024

nigel

Lovely room and stay

Business

10/10

Exceptional

18 Nov 2024

Maggie

Fab all round !