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BED AND BREAKFAST
Breakfast is included with your stay.
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9.2/10Excellent650 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition9.2/10 9.2
Location8.8/10 8.8
Neighborhood9.0/10 9.0
Amenities9.2/10 9.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About New Hall
There are a total of 60 rooms on the premises. Guests may take advantage of the Wi-Fi connection on public areas at New Hall. As this hotel features 24-hour reception, guests are always welcome.
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Located in Sutton Coldfield, New Hall Hotel & Spa is in the historical district, a 4-minute drive from Sutton Coldfield Mall and 5 minutes from Sutton Park. This family-friendly hotel is 8.9 mi (14.3 km) from Utilita Arena Birmingham and 9.1 mi (14.7 km) from The Mailbox.
Make yourself at home in one of the 60 individually decorated guestrooms, featuring refrigerators and DVD players. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Conveniences include phones, as well as safes and desks. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 5 meeting rooms.
Popular amenities
Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No elevators
Green Tourism Program
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Only children under 18 years old are allowed in the pool from 9 AM to 11 AM, and 3 PM to 5 PM, 7 days a week.
-
Minimal age
18
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Optional fees
- Fee for full breakfast: approximately GBP 22.50 per person
- Rollaway bed fee: GBP 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Sutton Coldfield Mall
2.6 km / 1.6 mi
Sutton Park
3.3 km / 2 mi
Castle Vale Central Park
4.9 km / 3.1 mi
Castle Bromwich Hall Gardens
8.4 km / 5.2 mi
Little Aston Golf Club
8.5 km / 5.3 mi
Aston Wood Golf Club
9 km / 5.6 mi
Belfry Golf Club
9.1 km / 5.6 mi
StarCity
9.6 km / 6 mi
Aston Hall
10.4 km / 6.5 mi
Alexander Stadium
10.5 km / 6.5 mi
Villa Park
10.5 km / 6.5 mi
Birmingham Greyhound Stadium Perry Barr
10.6 km / 6.6 mi
Middleton Hall
11 km / 6.9 mi
Kingsbury Water Park
12.5 km / 7.8 mi
The Eastside Rooms
12.5 km / 7.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 60
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Babysitting service
- Bellboy service
- Garden
- Terrace
- Concierge
Show 15 more facilities & services
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Banquet hall
- Conference room
- Meeting room: 5
- Indoor freshwater pool: 1
- Sauna
- Spa treatments
- Minimum check-in age: 18
- Fitness
- Tennis
- Golf practice facility
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SINGLE CLASSICSINGLE • CLASSICSGL.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNew Hall
SINGLE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: SGL.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNew Hall
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN CLASSICTWIN • CLASSICTWN.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNew Hall
TWIN CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: TWN.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNew Hall
DOUBLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNew Hall
DOUBLE CLASSIC DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about New Hall
100
reviews shown
Suzanne
Our stay at New hall spa was amazing! We were a group of ten celebrating my daughters hen weekend, everything was so relaxing excellent food and facilities! Couldn't fault a thing will definitely visit again.
Neville
Lovely grounds and buildings. Staff were very helpful and professional. We didn't use the spa facilities but it all looked great. We enjoyed eating and drinking on the terrace, as an informal alternative to the restaurant, and found the bar staff very friendly and efficient. Would I recommend this hotel? Yes, definitely!
Jose Alberto
A wonderful weekend stay. The building and grounds are beautiful but the staff there are amazing. So kind, warm and very helpful. They truly made my stay memorable.
Andrew
Such a beautiful place to stay and the restaurant was top notch too. I can’t believe we were so close to the hustle and bustle of Birmingham. 5 stars from us!
Rebecca
Really sweet hotel in a beautiful location. The thing that really stood out for us were the lovely staff. Everyone was warm, friendly and really helpful.
James
Food was very good
Peaceful hotel
Peaceful hotel
Simon
Very helpful staff, excellent breakfast & overall thoroughly recommend
STEPHEN
Great location friendly staff
roderick
Beautiful old main building and well constructed new wing that blended seamlessly with the old main Hall.
However, due to the layout and lack of lifts it meant a really long walk from our room to the main reception area.
The Hotel seemed to have a lack of staff - the very nice mature lady at reception, was multitasking and ended up carrying our bags up to the room. This staff shortage manifested itself later when we went to have dinner - to be told that the gas was off in the kitchen and therefore they could only serve cold food. A complaint - but not necessarily to the limited staff, was to the guests that stubbed their cigarette butts out on the lawn by the outside terrace - unacceptable behaviour.
All in all - beautiful location but only an acceptable level of service and facilities - the public rooms were dated and more resembled the local golf club.
It could be so much better.
However, due to the layout and lack of lifts it meant a really long walk from our room to the main reception area.
The Hotel seemed to have a lack of staff - the very nice mature lady at reception, was multitasking and ended up carrying our bags up to the room. This staff shortage manifested itself later when we went to have dinner - to be told that the gas was off in the kitchen and therefore they could only serve cold food. A complaint - but not necessarily to the limited staff, was to the guests that stubbed their cigarette butts out on the lawn by the outside terrace - unacceptable behaviour.
All in all - beautiful location but only an acceptable level of service and facilities - the public rooms were dated and more resembled the local golf club.
It could be so much better.
STEPHEN
Wonderful.
timothy
Excellent reception staff on duty, very helpful
Lauren
Beautiful hotel,grounds and amazing food
Kevin
We have just returned from a fantastic 3-day stay at the New Hall Hotel in Sutton Coldfield, and we cannot recommend it highly enough. From start to finish, the entire experience was thoroughly enjoyable.
The hotel itself is excellent steeped in history, beautifully maintained, and full of character. Our room was incredibly comfortable, providing the perfect backdrop for a relaxing getaway.
What truly sets New Hall apart, however, is the staff. Every single team member we encountered was warm, professional, and went above and beyond to make us feel welcome.
Breakfast each morning was also very good, with a great selection of high-quality options to start the day right.
Whether you are visiting the area for business, exploring the local sights, or simply looking for a peaceful, relaxing break to unwind, this hotel is the perfect choice. We would recommend it to anyone and will definitely be returning!
The hotel itself is excellent steeped in history, beautifully maintained, and full of character. Our room was incredibly comfortable, providing the perfect backdrop for a relaxing getaway.
What truly sets New Hall apart, however, is the staff. Every single team member we encountered was warm, professional, and went above and beyond to make us feel welcome.
Breakfast each morning was also very good, with a great selection of high-quality options to start the day right.
Whether you are visiting the area for business, exploring the local sights, or simply looking for a peaceful, relaxing break to unwind, this hotel is the perfect choice. We would recommend it to anyone and will definitely be returning!
DAVID
Stains on the carpet. Extractor fan in the bathroom not working. A wet room for showering meant that the water sprayed over the rest of the room and around the toilet, not very nice if the toilet was wanted later. We were there at a very cold time and the heating in the room was switched off about 6 every evening so we had to go to reception and ask for it to be switched on again every evening.
Gareth
A 4* hotel but a beautiful one with staff that are clearly very proud to work there and want to provide excellent, personal service. A very good hotel at a reasonable price. Will definitely stay again!
Aideen
Everything was exceptional. The staff was incredibly helpful. The rooms were gorgeous. The food was great. But I cannot say anything better about that staff. They were absolutely lovely.
Paul
Staff, friendliness, prompt service, quality of products, well kept grounds.
Elise
Gorgeous property, incredible old building and lovely grounds - the bar leads out to a garden where we enjoyed beers and great food, and the kids played hide n seek amongst the impressive topiary.
Pool/ steam room etc was lovely and not too busy - heads up that if you have kids, even biggish ones, there are kid-free pool hours (from 5 I think) so if you arrive later in the evening you may not get them in. But the staff were very friendly and accommodating and let my tired kids in for a bit after this slot.
Only downside to this place was not enough sound-proofing - I was woken up at 5 by the kid on the floor above running around. I would be understanding in an old building but we were in the newer section. So maybe request an upper room!
Pool/ steam room etc was lovely and not too busy - heads up that if you have kids, even biggish ones, there are kid-free pool hours (from 5 I think) so if you arrive later in the evening you may not get them in. But the staff were very friendly and accommodating and let my tired kids in for a bit after this slot.
Only downside to this place was not enough sound-proofing - I was woken up at 5 by the kid on the floor above running around. I would be understanding in an old building but we were in the newer section. So maybe request an upper room!
Shalana
We have loved our time at New Hall Hotel. The place is beautiful.
We end up visiting again within rhe same week it was so nice. Whenever we come to the west Midlands this is where we stay.
The rooms are spacious and clean, the food is lovely and a nice selection. Everyone speaks to you and makes you feel welcome.
Next time we will try the spa.
We end up visiting again within rhe same week it was so nice. Whenever we come to the west Midlands this is where we stay.
The rooms are spacious and clean, the food is lovely and a nice selection. Everyone speaks to you and makes you feel welcome.
Next time we will try the spa.
Manjit Kaur
What a beautiful oasis...set in peaceful pretty surroundings. The spa was fantastic,dinner was amazing and the breakfast ..out of this world. The staff so polite and helpful. Il be back..just what I needed.
Tosin
The spa was beautiful and I enjoyed my 18th at your hotel.
barry
yes and Yes
Angela
There was hair in the bath so I couldn’t have a shower but my partner still had a shower and then we checked out around 3 instead of the actual time which was 11 the stafff was amazing very welcoming I would like to come again but I hope the room will be more clean when visiting as I did enjoy the pool and the garden
Michele
Lovely stay
Robert
Amazing as always thank you
David
Nice room, lovely staff, all friendly and helpful. Great location and quaint
Phil
Great old building. Clean and modern but with oriental features. Food great
Louise
Warm and friendly staff.
Great rooms and a dog friendly delightful breakfast.
Great rooms and a dog friendly delightful breakfast.
Daniel
Absolutely lovely stuff, they really made our stay extra comfortable and were more than happy to help with anything we needed. The room was spotless, and the bed was really comfortable. We had both dinner and the breakfast sent to our room, and they were both delicious! Overall a really lovely stay in such a beautiful old building, and I’d highly recommend taking a walk around the grounds before you go!
Cherry
Very friendly staff and nice and cosy room.
Good quality linen and towels and really liked the fact you had a mini bottle of milk in the fridge
I would definitely stay there again for
Good quality linen and towels and really liked the fact you had a mini bottle of milk in the fridge
I would definitely stay there again for
Gareth
Staff were superb. Spa and pool lovely. Room great. Thank you
David
Room and staff were good. Breakfast was very poor. Luke warm and poorly done.
Garry
Charged me twice for the room
Tina
Its wonderful. We had a couple of days and everything was on form. Breakast was especially good
Denise
.
Jacqui
Excellent team, great facilities, the room was clean, comfortable and well proportioned. Reception were extremely friendly and helpful. The food was excellent and restaurant service friendly and courteous without being overbearing. We really enjoyed the spa facilities and the grounds were lovely. We will definitely go back.
Yun
Friendly and helpful staff
Mary
The staff were very obliging .The receptionists were welcoming .
The restaurant staff were always helpful.
Unfortunately the restaurant was too small for the number of people wanting breakfast. Meaning staff rushing around trying to please and cater for all their clients.
The restaurant staff were always helpful.
Unfortunately the restaurant was too small for the number of people wanting breakfast. Meaning staff rushing around trying to please and cater for all their clients.
Yusuf
The room was spotless it was so clean. Staffs were really friendly and helpful. We had such a good time at the pool with kids. Amazing hotel. Overall was soo pleased with out stay.
Gary
SUPERB!!!
Excellent hotel witha great, country atmosphere! The staff are exceptional!!
john
Stated for 3 nights. It's a lovely property in pleasant surrounds and would stay again. Slightly let down by slow service at times. Mistakes with ordered. Staff were lovely and clearly very busy. Food was enjoyable with a slightly limited menu as we ate dinner twice. First night my food was lukewarm which was disappointing. Dishes sat in corridor overnight from the previous morning and room could have done with being vacuumed during our stay. Overall would recommend and would stay again but areas to work on.
Sasha
Just got back from a stay that felt like a dream birthday treat and retreat. The hotel was cosy, beautiful. The ground was so peaceful, it felt like time slowed down. Every corner invited calm and rest. Above all though, was the staff. They were genuinely kind, attentive, and always ready to help. It surpassed my expectations.
I can’t recommend New Hall enough.
I can’t recommend New Hall enough.
Debbie
I’ve stayed at a few handpicked hotels and I don’t think this hotel met its usual standard. Mainly because the hotel was tired and needed a make over. Staff were friendly and although breakfast was slow the lady at front of house was great.
Lee
Over priced for the level of service received. Service was extremely slow and bar area had no atmosphere. Rooms need a major upgrade. Beautiful building and surroundings but could be made so much better. Gardens and golf course have been neglected. Disappointing experience overall.
Ingrid
lovely relaxing stay
Stayed for a night for my birthday. Had a lovely stay exploring the ground and spa and had a lovely meal in the evening in the bar.
Philip
The staff was friendly
emily
The hotel is quite dated but still maintained at a very good standard. The property was clwan and the exec room was quite spacious. Staff were friendly and the breakfast was lovely.
Dawn
Great stay, can’t ask for anything better. Stayed in the Krug room it was massive, bed was great. Bathroom luxurious. Everything has that classic luxury feel in the hotel. Spa was great too. Thank you real nice place.
Verified traveler
Excellent nights getaway
Amazing stay in one of the hotels suites! The pool was pleasant to have a float around in and the breakfast was really good!
andrew
lovely stay, but no VIP Gold perks!
Staff were mixed....some amazing especially the younger ones and the ones on reception. The lady in the breakfast area was exceptional. Manager of the dining room sadly wasn't
Staff were mixed....some amazing especially the younger ones and the ones on reception. The lady in the breakfast area was exceptional. Manager of the dining room sadly wasn't
Clyde
Beautiful property and attentive staff
Shaheen
It's a great secluded location, full of character. Definitely worth visiting again.
Esmine
Perfect in every way!
I really enjoyed my stay here. The staff were so friendly which added to the perfect environment. My room was very clean and perfectly positioned to catch the light in the morning. I had the most luxurious massage (thanks Stephanie) and I'm already planning my next visit.
The grounds are immaculate and I loved seeing the ducks in the moat.
Kris and Gemma were on the front desk. They were very attentive and appear to genuinely love there job.
Overall, my visit to New Hall Hotel & Spa was perfect in every way.
The grounds are immaculate and I loved seeing the ducks in the moat.
Kris and Gemma were on the front desk. They were very attentive and appear to genuinely love there job.
Overall, my visit to New Hall Hotel & Spa was perfect in every way.
Karen
Beautiful property, room had constant noise due to big fans outside window. Stayed in Sirius, beautiful room but not if you are a light sleeper. Bar service was extremely slow as there was not enough staff. Staff were lovely just not enough of them and it wasn’t overly busy so that was not the problem. Spa and breakfast were very nice
osman
awesome awesome staff. But rooms were a little dated - and breakfast area could do with a facelift. The staff were excellent however and always smiling! Same with the wonderful reception ladies!
Tina
Beautiful place, wish I had stayed there longer
Carole
Would not recommend
Positives were food at dinner + service from experienced staff. Junior staff definitely needed more training. Negatives - check in very slow/inefficient, no aircon in bedrooms, lots of dirty crockery/glassware on tables on terrace + bedroom corridors. Overall poor value for money. Felt that hotel focus was on business meeting/groups at the expense of individusls/couples
Casey
Most beautiful hotel I’ve ever stayed at. Everything was perfect. The walk to the room felt like a quarter mile, but it’s a castle!
Mr
Our weekend stay was very good. The staff are very attentive and couldn’t do more for you. The sports facilities , swimming pool, gym, sauna, hot tub and steam room are all in excellent order and well maintained. Dining is exceptional whether it’s Breakfast or Evening Dinner. A really great place to relax in very historic surroundings.
Urooj
It was beautiful and i loved it couldn't stay over night but love to come again with the family
David
A true oasis in suburban Birmingham. Incredible period building, the best gardens of any hotel we have visited and genuinely lovely staff.
Elena
Lovely hotel in a nice location. All the staff were very friendly and helpful. The rooms were comfortable.
Nur-Emel
Beautiful grounds, the building is hundreds of years old but beautifully maintained. Everything was spotless, room was a very good size. Great value as well. Definitely plan on returning and would highly recommend.
Susan
Very high prices in the formal dining room although food was very good……could expand bar menu…
Sarah
We had an absolutely fabulous time at this hotel, super value for the money, the staff were really nice and friendly and couldn't do enough for us. We will definitely stay there again on our next trip to watch Aston Villa. A taxi ride is 15 mins from the hotel to the stadium and cost £25.
Rachel
The perfect stay! Staff were amazing!
Mohammed
View from our room was lovely, and the breakfast was really good
Paul
Superb Stay!
So pleased to have found this gem. Only one night, if ever in the area again, will visit again
Asha
👍
Nigel
Enjoyable
Great historic building, rooms very comfy. Had an issue when we first arrived that was quickly and efficiently dealt with. Enjoyed the spa and the food in the bar was very tasty and hot.
Andrew
This is truly in different league to other hotels, loved it. Whilst the food in the restaurant is amazing, the only criticism I have, is there needs to be more obvious options for families, 3 main course and drinks for over £100 pound for adults is fine for the quality of the food, but way to expensive for a family.
Still for a romantic getaway its truly amazing., and I would definitely go back.
St
Still for a romantic getaway its truly amazing., and I would definitely go back.
St
james
If you want to eat go else where
Couldn’t get a table for evening meal.
Verified traveler
New Hall one night stay
We knew it was an old and historic hotel but wasn’t expecting it to be so drab, dark and dingy. It wasn’t very clean in the communal areas although our room was very clean. The bar/lounge was so disappointing, the large windows at either side were covered by closed curtains, the room was unclean to say the least. The small area by the bar was so unwelcoming and uncomfortable to sit. The restaurant was closed so we had to order from the bar menu for our lunch and dinner, not a very healthy menu. The pool and jacuzzi were lovely, well kept and clean. The grounds are lovely, such a shame the inside is invested in, it needs a total facelift inside. All of the staff though were absolutely amazing! Nothing too much trouble, so helpful, polite and friendly, can’t praise them enough, especially the receptionist, she was just wonderful (blonde lady), this was the saving grace. We had breakfast in the restaurant the next morning, which had a good choice and was delicious. Although again very dark and drab, it can be made light and airy and welcoming and still be in keeping with the history of the building.
Anishka
The service was amazing! Enjoyed our body massage! Had a lovely time
Mandeep
Great place to stay
Rob
Christmas done to perfection
Amazing location and fantastic staff. We booked for a single night as a Christmas treat for 6 of us ranging from 9 to 84. The hotel itself is simply stunning, oozing history everywhere you look. What made the occasion so special however was the quality of service from every member of staff. From check in, to the spa through to our excellent Christmas meal nothing was too much trouble and everyone was polite and warm
Our meal itself was of a very high standard. We had to wait a short time to order and be served our starters but from that point on it really was exceptional
Given the occasion and the spread of ages in our party I cannot praise the venue enough. A truly memorable stay
Our meal itself was of a very high standard. We had to wait a short time to order and be served our starters but from that point on it really was exceptional
Given the occasion and the spread of ages in our party I cannot praise the venue enough. A truly memorable stay
Adam
It seems like a nice hotel but I think they were having some challenges when we stayed - our rooms were no where near each other, heat issues in one room as the thermostat appeared to be broken, and an hour wait with no explanation for dinner.
miles
Pleasant stay at New Hall, particular impressed by every member of staff I engaged with, every one of them was very pleasant and helpful. Nothing was to much trouble
Ken
We liked the hotel and its location suited us as the friends we were visiting lived nearby, good price for the nights accommodation, great food in a lovely setting but a little expensive, staff very helful and nothing a problem.
Thomas
Lovely Hotel with Delicious Food and Wonderful Sta
Lots of great things to rave about but the number one was the staff. They were exceptional, from the receiption to the restaurant, they really made our stay.
Next to mention was the food which was top notch and our vegan was very well catered for.
The spa was also very good, with a nice pool for splashing about as well as a modest sized gym. Ww had massages which were great.
Finally the building and it's grounds were incredible. It even has a moat! It feels like your staying in a piece of history.
Overall, top notch and highly recommended.
Next to mention was the food which was top notch and our vegan was very well catered for.
The spa was also very good, with a nice pool for splashing about as well as a modest sized gym. Ww had massages which were great.
Finally the building and it's grounds were incredible. It even has a moat! It feels like your staying in a piece of history.
Overall, top notch and highly recommended.
Verified traveler
Great service and wine selection
ryan
Not great for the price we paid/
The milk in our room for tea and coffee was 2 months out of date. Requested new milk, took 2 hours for someone to get us some.
Bed sheet had blood stains on it.
Bathroom sealing had mould.
For the price I paid I expected a lot b er ter than this
Bed sheet had blood stains on it.
Bathroom sealing had mould.
For the price I paid I expected a lot b er ter than this
Isatou
So beautiful and with wonderful staff
The property is stunning. Absolutely gorgeous and beautifully maintained. Staff are all fantastic personalities and nothing is too much trouble. If had to be extremely picky - would say the bar is over priced and the pillows are too soft but nothing that effected our stay and would recommend to anyone.
Nicola
Beautiful hotel and fantastic facilities. The restaurant served brilliant food and we enjoyed relaxing in the bar in the evenings. We went for walks in the grounds every day as its location was stunning.
Julia
Historic buildings, great staff, good spa facilities, relaxing stay
Ben
Amazing staff, amazing hotel grounds and lovely rooms. We had the room service, and there was a great selection on the menu. Plenty to do around the grounds and wider area.
ABID
Great service and beautiful building and grounds
I stayed in the room called Sirius which is one of the larger rooms with plenty of space and had windows facing 3 different aspects.
Service was great and very welcoming by all. The delicious food in the restaurant and the breakfast ordered the to room scheme was a great idea.
Nicely maintained grounds with walks into some woods.
Couldn’t figure out why it’s not a 5 star.
Service was great and very welcoming by all. The delicious food in the restaurant and the breakfast ordered the to room scheme was a great idea.
Nicely maintained grounds with walks into some woods.
Couldn’t figure out why it’s not a 5 star.
Gareth
Extremely helpful and friendly staff.
suzanne
For one night it was just perfect and very close to the airport (which was my reason for staying)
Janet
My daughter birthday celebration food staffwas so pleasant.
Hotel staff i give 10. Function room Stunning.
Hotel staff i give 10. Function room Stunning.
Jon
Birthday treat
Stayed for my wife’s 40th, the service from every member of staff was excellent, it’s a beautiful hotel, we will definitely return.
There were little extras such as balloons and fizz in our room along with a handwritten note for my wife, we also loved relaxing in the pool and spa area.
There were little extras such as balloons and fizz in our room along with a handwritten note for my wife, we also loved relaxing in the pool and spa area.
Jane
Perfect Break
Lovely, comfortable hotel in a beautiful setting. Pool,jacuzzi, steam room and sauna very pleasant. Very helpful and friendly staff and good restaurant
Sally
What a beautiful place to stay, steeped in history. Staff amazing.
Julie
New Hall is a beautiful old building and has been kept to a very high standard. The staff are just so friendly and helpful.
Matthew
Wanting to be close to great food and other fun in Birmingham but away from the stress, New Hall was perfect for our group of five friends. The spa and their staff don’t get enough praise. The lounges and gardens and drinks make for easy unwinding. Of course, the grounds and the atmosphere are the draw. I was expecting to be overcharged for services as a result but they really provided value. The actual bedrooms (at least ours) were smaller and not fancy but they did leave nice treats for my birthday :)
ASHLEY
Fantastic Stay
This venue exceeded our expectations. We were staying overnight after a long drive at the end of a working day, heading on to an appointment next day. We'd chosen New Hall due to the location and possibility of some pampering.
What we hadn't factored in was the quality of the restaurant. I feel churlish for having called to check that feeding vegans would be OK. There were several excellent vegan options on the dinner menu and on the breakfast menu. Service was excellent and the chef is a genius.
Spa next morning did not disappoint. A steam room with genuine heat and steam! a good (small) sauna, lovely pool, all spotlessly clean and well attended.
One of the best value stays we've had in the UK.
Highly recommended.
What we hadn't factored in was the quality of the restaurant. I feel churlish for having called to check that feeding vegans would be OK. There were several excellent vegan options on the dinner menu and on the breakfast menu. Service was excellent and the chef is a genius.
Spa next morning did not disappoint. A steam room with genuine heat and steam! a good (small) sauna, lovely pool, all spotlessly clean and well attended.
One of the best value stays we've had in the UK.
Highly recommended.
Jon
Great getaway
Perfect 2 night get away. Great dinner, amazing breakfast, super service. Tip top and will return for sure
Julie
Stunning Hotel Spa, room was superb, every staff member was happy and had time for you. The Spa was a dwlight to yse with a decent hot sauna & Steam room, jacuzzi jets were wonderfully powerful & a lovely pool to swim in. The bar food was great & the resturant food the next day was very tasty. Was an absolutely pleasure to stay there, coulfnt failt it.
Adrian
Fab
david
40th birthday
I booked a nights stay for my wifes 40th birthday, the reviews were great and she loves history and old buildings so it sounded perfect. On arrive the building and surrounding grounds were amazing i can only imagine what its like in the summer full bloom. The staff were amazing and couldn't do enough for us and the room was very clean and had everything we needed. We didn't have any treatments in the spa as it was a late booking and there were no spots available, but the pool, sauna and other facilities were great and it wasn't busy which is always a bonus. Breakfast was really nice and i loved how it was in the old part of the building, there was plenty of choice of food and we didn't have to wait for our hot food. Overall it was an amazing experience for both of us and we will definitely be staying there again.
Location & surroundings
New Hall
Walmley Road, Birmingham, United Kingdom
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New Hall
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