Name: Lea Marston Hotel Golf & Spa
Address: Haunch Lane, Lea Marston, Sutton Coldfield, Birmingham, B76 0BY, GB

4/10

Poor

30 Jul 2026

karen

The room was clean and tidy .
I was very unhappy with our experience in the spa pool .
Ladies changing facilities dirty with bins overflowing
Men’s shower had razor on floor which my husband caught with his foot
Tons we couldn’t swim as too busy but the 4 youths pushed passed us went through the gym and entered the pool that way . When we informed reception. She said she would call someone but no one came
I would not book this hotel again if the pool was required

8/10

Excellent

28 Jul 2026

Rachel

Clean large room with comfy bed and bedding. Good tea and Coffee facilities, exceptional shower - this was very welcome. The Spa was great, had a lovely Elemis Facial/ Sadly the food was not great, the Belly Pork and mustard mash for my evening meal was very very dry, tough and very chewy. The restaurant area looks like it might be having a upgrade, perhaps better to try once upgraded. Breakfast was served in the room and was very good, although I did receive the incorrect cereal, but did not complain as was in a rush. I would definitely stay there again, but probably on a bed & breakfast basis rather than half board.

4/10

Poor

21 Jul 2026

chris

Poor venue very dated.

4/10

Poor

19 Jul 2026

Fiona

1 bath towel, 1 hand towel, 1 small bottle of water and 1 biscuit between 2 people. You cannot use the facilities on the day of checkin until after 3pm unless you pay extra.
Prices have increased yet you get less for your money.

Partner

10/10

Exceptional

19 Jul 2026

Anthony

Great hotel

Partner

8/10

Excellent

19 Jul 2026

VICKI

We stayed one night in an executive room. The room was spacious, clean and had a coffee machine. The decor was modern and the bathroom was very stylish too.
The bed was a bit firm and the doors in the corridor could be a bit quieter.
There was plenty of parking and the breakfast was good too. Staff were very nice and friendly.

Partner

4/10

Poor

19 Jul 2026

Kevin

The pool and hot tub were always full couldn’t go in as to many people there are no shops around the area and none in the hotel not even a vending machine the food if pricey with my meal I got 1 chicken breast 3 wedges and a little bit of coleslaw deffo not worth what you pay but you have to have food there as there’s no shops or any restaurants near by it’s out the way and quiet but it’s definitely not for us

Partner

6/10

Pleasant

16 Jul 2026

Dan

Having stayed here some 8/10 years ago I was really looking forward to my return visit. Whilst it’s still a nice hotel, it’s starting to look very tired. Food choice was average, food was average! Room was nice (ish) clean and the best shower pressure know to man. Nice hotel but not uprooting any trees!

Self

10/10

Exceptional

15 Jul 2026

Erica

Thoroughly enjoyed our night. Staff was very accommodating.Wish I could stay longer.

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Sally

Only stayed one night. Room was comfortable and clean. We had a drink in the bar which had a nice seating area. No complaints. Good value for money.

Friends_and_family Friends

8/10

Excellent

29 Jun 2026

Russell

A good location just off the M42 and M6 Toll. Lots of parking and easy access. Friendly welcome for a non-golfer.The hotel is well-equipped as a golf hotel. Biscuits in the room and toileteries provided. The rooms could do with a refresh and some maintenance but great value for a stopover.

Self

8/10

Excellent

28 Jun 2026

Robert

Short stay but very happy woth the service.
Rooms need a little modernising however.

Self

8/10

Excellent

21 Jun 2026

Stephen

Nice place

6/10

Pleasant

19 Jun 2026

Liam

Room was in a reasonable condition however there appeared to be dust on the wall and what looked like a blood stain on the side of the one bedframe which let it down. Staff where approachable but when asked for for milk for the room sent me to the bar and then back to the reception.

Partner

4/10

Poor

16 Jun 2026

Joanna

Was looking forward to staying here but left massively underwhelmed. Average but dated rooms, generally clean (apart from shower area that had soap scum/mould) but poorly maintained. Two lamps and a ceiling fan that didn't work - why not just remove them? Also wanted to order room service but was told I had to walk down and order/pay - frustrating after a long work day. Then get downstairs and told I need to pay a tray charge of £6 to have it brought up even though I had to come down 🙄 then got back to the room and opened the pizza and it was burnt and not nice. A real shame as it has great potential. I won't be returning.

Self

10/10

Exceptional

31 May 2026

Dean

Clean, welcoming. Comfortable bed and a great breakfast

Partner

8/10

Excellent

30 May 2026

Jonathan

Great location for our needs, our room was pleasant with AC working on one of the hottest days, our other room it didn’t work and it seems there are not many rooms with AC, the upgraded rooms and suites actually don’t have AC at all.
Staff friendly and good parking for the cars

Partner

6/10

Pleasant

27 May 2026

Caroline

The room and front of house staff were faultless. Facilities (pool) and the room just what we were looking for.
However really wish we hadn't eaten in the restaurant. We waited an hour for our food. With a very hungry 8 year old, which was far from ideal to be honest. We sat down at 6.45pm and food arrived at 7.45pm!
The breakfast was lovely, and lots of choice. From yoghurt to fruit, cooked breakfast to pastries.
Overall lovely stay just not very impressed with the restaurant wait times, could definitely be improved.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Rachael

Clean and spacious room. Very good value for money. Staff were extremely pleasant and the rose wine was the best I’ve ever had! Great stay.

Self

10/10

Exceptional

04 May 2026

Mark

I loved everything about the hotel. Great food, Room was brilliant, staff were friendly and most helpful. Cant wait to revisit.

Partner

2/10

Poor

03 May 2026

Katie

I couldn’t sleep was too hot no air con had to go home

10/10

Exceptional

02 May 2026

Linzi

Very nice clean spacious room

Family_with_children

8/10

Excellent

26 Apr 2026

Beccy

It was a nice spot to stay and all the staff were very friendly and helpful.

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Peter

Excellent great hotel will stay again

10/10

Exceptional

19 Apr 2026

Mohammed

Spa was great enjoyed it well. Staff were amazing. The hot choclate and brownie was really nice. Nuce and quiet destination. Would recommend any one to visit there..

Family

8/10

Excellent

19 Apr 2026

Kerry

Quite a large hotel with restaurant and pub attached, as well as a spa. Rooms were a little old fashioned and could do with an upgrade. Breakfast was plentiful. Pub food was good quality. More staff needed for busier times. Shout out to Theresa who went over and above to help us.

Friends

8/10

Excellent

17 Apr 2026

Monika

Ok hotel good value

Family

10/10

Exceptional

16 Apr 2026

Chris

The staff are very helpful and pleasant and the room was clean, my only criticisms are that there were two of us staying in the room but only one bottle of water and the pool at the spa was colder than other hotel pools I'd stayed at prevoiusly, other than that i would recommend this hotel to other and would definitely stay here again.

Partner

4/10

Poor

14 Apr 2026

Gareth

Arrived for a 2 day relaxing time away
Room was tatty we ssked for a double bed ended up wit 2 singles pushed together restaurant was unclean breakfast was luke warm and dry.used the spa had to buy a padlock from reception that didnt work with code .questioned it and said couldnt do anything with it .very poor .sauna was out of order.hole in the bathroom ceeling where we witnessed a woodlice drop into the bath ..will not be staying again very poor

Partner

10/10

Exceptional

04 Apr 2026

Gordon

everything was fine and i enjoyed

Friends_and_family Family

4/10

Poor

01 Apr 2026

Sarah

Room booked for two. But only has towels etc for one guest. Requested additional towel and given a flimsy towel from the spa. Also after having shower the bathroom floor was wet from leak in shower but no floor towel or hand towel to use to mop up water causing floor to be slippery. Breakfast was Buffett due to having coeliac disease should have been offered freshly cooked breakfast to avoid contamination

Partner

8/10

Excellent

30 Mar 2026

NILMINI

Good sized clean rooms and the hotel is run by a friendly, approachable team. I didn’t get the chance to use to amenities so I can’t comment. Plenty of on-site car parking. I would recommend this hotel.

10/10

Exceptional

18 Mar 2026

Gary

Great hotel, a bit isolated but plenty of services on site.

Self

10/10

Exceptional

17 Mar 2026

Geoffrey

Staff were great, particularly Jake who was amazingly helpful behind the bar and also in the dining room.
Lea Marston should be thankful, along with all the other great staff, that Jake is on your staff.

6/10

Pleasant

09 Mar 2026

Jess

The bed and pillows weren’t very comfy and we could hear the entertainment while trying to get to sleep. The carpet was a bit dirty and the bathroom wasn’t the cleanest either. The food and room service was generally great but pizza was burnt on the underside and tasted charred. The WiFi was great and staff were friendly and helpful. The stay wasn’t terrible but probably wouldn’t stay here again.

Friends_and_family Family

4/10

Poor

08 Mar 2026

Cornelius

Nice hotel, good facilities, but lazy cleaning staff, first day cleaner, just changed towels and half attempted to make bed, next day knocked door at 2.50pm we asked her to come back in 20 mins as we were about to go out, she told us she was finishing at 3.00pm so really had no intention of cleaning our room, just being lazy, they need to educate there staff about customer service

8/10

Excellent

06 Mar 2026

Geoff

Comfortable room.

Partner

10/10

Exceptional

02 Mar 2026

Kunal

Excellent hotel with brilliant facilities. Helena at Reception was very kind and helpful 😀

6/10

Pleasant

22 Feb 2026

Kevin

Nice place but starting too look quite dated and in need of a refresh

8/10

Excellent

20 Feb 2026

Jordn

Great help from Rachel to resolve a query for us

Partner

10/10

Exceptional

17 Feb 2026

Maggie

All round room,staff and amenities were good.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Natalie

Great hotel with nice clean rooms and excellent facilities

Business

10/10

Exceptional

16 Feb 2026

Gareth

Superior double room was fabulous, hotel was spotless. Spa facilities were great. Food in Hathaways was great too. Only negative and this isnt anything to do with hotel, just a personal gripe, there wasnt any beers that i particularly enjoy availabe on draughts. Other than that cant complain amd would go nack again.

Partner

10/10

Exceptional

08 Feb 2026

Winnifred

.

6/10

Pleasant

02 Feb 2026

Norman

Room was great but could do with reception explain what time breakfast is and food was ok but bit expensive and not big potions

Business

2/10

Poor

01 Feb 2026

David

The room was ok, bed and pillows too hard.
Main issue had been experienced with the evening meal, my wife had steak, it was very chewy and grisly, i tried it, it was tough. chicken was ok, nothing to write home about, service very slow, staff were run ragged, seriously lacking in staff, should have had at least another two staff. We waited for drinks, they didn't have time to give us the bill, i paid in the morning, reception gave us a £25 reduction for the inconvenience and poor food, we should have had the meals removed.
Other tables were sending food back due to being cold.
i am a very seasoned traveler for business and pleasure, i very rarely make a complaint or give issues with a Hotel.

Regards
David

Partner

10/10

Exceptional

01 Feb 2026

Linda

Everything was perfect we had a fab stay as always. Love the hotel had quite a few family parties there Well done100%

Friends_and_family Family

10/10

Exceptional

27 Jan 2026

Lisa

The staff were really friendly and helpful. Our room was lovely

Leisure Partner

2/10

Poor

23 Jan 2026

David

No WiFi in the room, for both days.

Business Self

10/10

Exceptional

18 Jan 2026

Suzanne

Staff is helpful and friendly

Self

8/10

Excellent

16 Jan 2026

Martin

Y

10/10

Exceptional

12 Jan 2026

Andrew

Room was excellent. Staff were very friendly and helpful!

Partner

6/10

Pleasant

10 Jan 2026

Andrew

Staff were lovely and friendly. The venue/rooms is just somewhat dated.

Business

4/10

Poor

04 Jan 2026

Caner

I have choosed the hotel especially for the swimming pool and spa but they were both so old. Pool was too small and not clean. Steam room was out of use and sauna was not heat well, i could stay hours without any problem.. you should see the changing rooms.. i believe last renovation was around 1960s…
Rooms and other facilities were so old…

4/10

Poor

04 Jan 2026

Ben

Spa in very poor condition, steam room broken, pool cold, sauna flodded for some reason.
As much corrosion on the doors and anything metal as a 1970s Ford Escort.
No one interested in dealing with it, very poor attitude from staff, especially the spa manager.
Gutted as the pictures look nice, just dont bother, over priced, poor staff, poor food.

Leisure Partner

4/10

Poor

02 Jan 2026

rob

Room was very dirty, toilet not even cleaned. Mattress was dreadful and very old. No water in the room. No draught beer.

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Phillip

Very good stay, all staff were good, the lady on reception who managed to move us rooms after a family had taken two rooms by us and were absolutely nuts, was an absolute star.

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Justine

My friend and I had a lovely stay. Room was spotless. Bed was so comfy, shower huge.
Used the spa facilities, which again was very nice, not too busy, only negative was would have liked robes in the room. It would have been good if the bar stayed open afer 12 though as would have enjoyed a quiet night cap after christmas party.
Will definitely stay again.
Breakfast in the morning was good, nice selection.

Leisure Friends

4/10

Poor

13 Dec 2025

Nuria

Dinner took one hour , consequently everything g else went wrong . M birthday when I had planned everything perfect . Very upset . Then I book med a king bed and I was given a double one so I did not sleep .

Leisure Family

6/10

Pleasant

08 Dec 2025

Sally

The room was cold.

Partner

10/10

Exceptional

25 Nov 2025

Rizwan

Very clean good staff

4/10

Poor

24 Nov 2025

Sunil

Room was extremely dated and tired....
Carpets were frayed, bathroom was not clean, dated with marks on walls and floors.
Very cold and very dirty windows obscuring any view.
Photographs seem not as the hotel it is.
Only my opinion.

Leisure Partner

6/10

Pleasant

23 Nov 2025

Melanie

The room was lovely. Unfortunately we were really disappointed with the spa area was unclean. Used towels and robes left about.
Kitchen area had used tea bags and sachet papers and spoons in the same plate as the pastries of which were rock hard.
When I went to put soya in my coffee it came out in thick chunks as it was off and curdled.
Put us off returning

Partner

10/10

Exceptional

23 Nov 2025

Kyle

Perfect family stay. No faults with in our stay what so ever.

8/10

Excellent

21 Nov 2025

mark

Please can we have fried eggs on the buffet rather than have to order them

Business

2/10

Poor

19 Nov 2025

Mark

Well I Dnt know were to start realy the bed was like sleeping on a hard wood floor the breakfast was poor didn’t even manage to eat it ended up having a blow ov coco pop that was it the pool and steam room and suana could do with a good clean I’m sorry but it was not worth the £200 I paid and won’t be returning eny time soon

Partner

8/10

Excellent

18 Nov 2025

Sara

Jice

10/10

Exceptional

15 Nov 2025

Joanne

Would recommend

Business

6/10

Pleasant

15 Nov 2025

Carole

It wasn't the best.. Arrived to a cold room despite be phoning to say we would be late as caught a flight home rearlier. One packet of biscuits to share. Arrived to an empty plastic bag on the floor. Cobwebs in the coving which I absolutely hate. ,then it was noisy during the night.

Friends_and_family Friends

8/10

Excellent

12 Nov 2025

Mark

Breakfast at the hotel menu was simple, but good - the right balance of choices in my opinion.
The staff were also friendly and attentive.

Business Self

10/10

Exceptional

12 Nov 2025

COLIN

Great stay well looked after

Business Partner

10/10

Exceptional

11 Nov 2025

Tony

Great place to stay 9 hole golf course on site.
Staff very friendly all rooms on ground floor beds very comfortable

Leisure Friends

2/10

Poor

10 Nov 2025

graham

On Arrival the staff member was quite rude, it was only because we had stayed with you many times we knew you had a bar where we could sit and wait for our room to be ready. The room it self seemed more like a family room than the executive we ordered. Couldn’t sit on the sofa and relax as the tv was in front of the bed and didn’t move. When we sat on the bed the headboard was flaking and you got pieces of leather fall off onto the pillows. The coffee machine leaked water all over the counter when we tried to use it. There was only one small bottle of water for two of us and one packet of biscuits for us to share. Having stayed with you many times it didn’t seem like an executive room as we have had much better rooms with you. The receptionist in the morning when we checked out was good and gave us a 20% discount which we appreciated. But at this time we don’t feel like we will stay again with you.

Leisure Partner

8/10

Excellent

07 Nov 2025

Kathryn

Lovely big room, bed was very comfortable. There was a fire alarm at 3am, only reason for not giving excellent.

Leisure Partner

6/10

Pleasant

05 Nov 2025

Nicholas

Room dated

Business

6/10

Pleasant

02 Nov 2025

Marie

We had a disappointing experience during our two-night stay due to major operational and safety inconveniences.

On our first night, the fire alarm went off at 3 AM (a false alarm). Shockingly, there was no immediate communication from staff. I was forced to call Reception off my mobile because the in-room phone lacked a number for the front desk. As I was traveling with my 9-month-old baby, this lapse in basic safety communication left me concerned about whether we needed to evacuate the room.

Furthermore, our key cards were severely faulty and needed to be recharged twice a day, causing constant hassle and disruption right from check-in. This level of operational failure was truly annoying for such a short trip.

Leisure Family_with_children

2/10

Poor

02 Nov 2025

Jamie

What can I say I arrived at the hotel around 930pm as I had a wedding to attend elsewhere on the following day.

First impressions room was dirty the carpet let’s just say you didn’t want to walk on it bare foot. The curtains where stained the headboard was dirty and dusty the was cobwebs everywhere. The tv worked but you had to set the time and date everytime you left the room or you couldn’t use the guide as once you left the room all the electrics switched off.

Once unpacked time to take a shower glad I bought my own toiletries very tight on these wouldn’t have been enough for 3 people and there was 3 of us. Looked up at the vent in the shower right above where you stand dirt and dust is an understatement. Finally we go to bed and was woken at 3am by the fire alarm this went on for 2-3 mins now this is fine it happens but what was unacceptable we didn’t know whether to stay put leave the room and no announcements where made. In addition reception wasn’t answering the phone.
Asked to speak to a a manager in the morning no one was available until 1 we where a wedding so no one was available during our stay to address the concerns.

Not to mention as the last thing don’t expect a warm breakfast all cooked food is stone cold before you have even sat down 2 mornings in a row both the same.

Shame we stopped at this hotel for my sisters wedding 6 years ago was so impressed at the time standards are less than a 2 star hotel at best now.

Friends_and_family Family

8/10

Excellent

02 Nov 2025

John

Staff warm and welcoming. Bed comfortable although the bedside lamps didn’t work and wouldn’t be fixed until we had left. Reception, when we called, seemed to be under the impression our room (53) had a thing for the room card to go in to operate - not the case. Bathroom is tired and could do with a make over - the shower head would unscrew from the fitting when trying to change the water pattern.

Partner

8/10

Excellent

01 Nov 2025

Roman

The room was nice and clean only thing Is I wish it had more breakfast options available

Partner

10/10

Exceptional

29 Oct 2025

E

Verry well treated

Business

4/10

Poor

26 Oct 2025

Alan

Hotel needs major refurbishment and staff need training in simple things like giving out information on arrival.

Do not book this hotel, rooms cold, beds awful, noisey

6/10

Pleasant

24 Oct 2025

Katy

The reception staff were great and we couldn’t fault them but we were really dissatisfied with the lack of care that we experienced. When we arrived there was only one towel in the room despite there being 2 of us on the booking, there was pen scribbled on the head board and there was two pillows on the bed without pillow cases, it just seemed a little unwelcoming. Not taking away from the reception staff as they were kind and friendly but wouldn’t go back purely for the reasons I’ve previously stated. I hate to write a negative review but I really was disappointed in our stay after looking forward to it

Partner

10/10

Exceptional

22 Oct 2025

Natalie

Excellent ⭐️

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

NICHOLAS

Good for coeliacs

Room clean,
Staff friendly
Breakfast, best hotel stayed in for catering for g/f coeliacs

Business

10/10

Exceptional

18 Oct 2025

Phil

staff are amazing

Partner

2/10

Poor

17 Oct 2025

Holly

Cold shower ran cold. Room service took over one hour and was delivered without cutlery

Business

4/10

Poor

17 Oct 2025

David

The men’s locker room was a disgrace, all lockers were broken, it was dirty and tatty

Business Self

10/10

Exceptional

15 Oct 2025

Cameron

Very nice spa, and pool, park was great as well.nice driving range and golf club there as well

10/10

Exceptional

14 Oct 2025

Andrew

We the osbourne it was lovely very clean and the staff over and beyond to help make our perfect thank you to them

Partner

10/10

Exceptional

13 Oct 2025

Donna

Comfy and clean. The staff were generally very friendly and helpful the only two small things that could be better were the tv controller didn't work properly and there was no USB charging sockets so i had to ask reception to charge my phone (who were more than willing).

Friends_and_family Friends

4/10

Poor

13 Oct 2025

Wendy

Aged and in need of investment

Hotel is aged and in need of refit of changing room area and pool area along with the rooms.

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Radcliffe

Excellent

Leisure

10/10

Exceptional

12 Oct 2025

BlueBerry

We stay here frequently because it’s just the best hotel around for service and quality rooms with a guaranteed great nights sleep
Rachel is a credit to lea Marston and she looked after us from check-in to departure .
It’s always lovely to see Mo who always goes above and beyond to make your stay welcoming .
Thats for another great couple of days stay will see you soon .

Friends_and_family Family

10/10

Exceptional

19 Sep 2025

Nahis

The spa was really good especially the jacuzzi was amazing

Leisure Friends

6/10

Pleasant

15 Sep 2025

Robert

Very noisy in room 3, which is on the central corridor.
Everyone leaving the bar would loiter around and I had to ask them to move on as they kept waking my daughter up.
Food was nice and breakfast good.
Shower was very nice.
If it wasn't for the noisy in the corridor it would have been OK.
We paid highly for booking in advance, on the day was over half the cost.

Leisure Partner

6/10

Pleasant

13 Sep 2025

nigel

A little disopointed

Was great reception staff booked i. Went very well we was booked into half board basis as was only option when booking which eas fine till we found out when we went to pay for drinks it was on a contibution towards dinner of £25 have stayed in many a hotel all around the world half boatd means even meal and breakfast nothing on menu saying what you could have or was extras so feel a bit ripped off to be honest but staff was all pleasant enoigh would i stay here again i don't think so

Partner

4/10

Poor

12 Sep 2025

Alec

Run down !

The photos look great but in reality it is rather shabby. I was seated in the bar restaurant and then left for 40 minutes until I had enough and went to the bar to order !

Business

10/10

Exceptional

09 Sep 2025

Melinda

Fabulous for a brief overnight stay to break our long journey from the South West to the North East. The facilities looked fantastic but sadly didn’t get chance to make full use of these as it was a flying visit for us. Will definitely stay again and hopefully get chance to enjoy the dining and spa experience next time. Good convenient access from M42, the grounds around the hotel were very pretty, the room was spacious and comfortable. Easy parking, pleasant, helpful staff. Everything was perfect for me, the only negative was that my daughter and her toddler prefer a bath, so they were disappointed that it was only a shower.

Leisure

10/10

Exceptional

08 Sep 2025

Michael

Superb all around staff lovely, rooms and pool/sauna/steam room were beautiful

Leisure Partner

2/10

Poor

06 Sep 2025

Christopher

Never again...

Not sure what the cleaners were thinking. They made the bed but on walking into my Superior Room immediately noticed bin not emptied, used cups, stained towel. Mesh curtain liner was strewn over chair with plastic fixings on window sill. I tried calling reception to ask for a room change. There was no usual call 0 for reception. No phone instruction at all, so I tried 0, 9, 1 etc but nothing.

Car park full, clearly busy and yet one person on reception. Why? Showed video on my room and was given key to next room. Unpacked belongings then noticed noisy air con this, despite being switched off. A second longish walk to reception. Oh I can give you a quieter room. Why didn't you do that before?

Third room. Air con was newer but after unpacking again, I noticed it made noise coming on and off despite being off on my wall setting. I knew this would disturb sleep.

Back to reception. Your phones are not working. And I do not want to hear air con systems feeding other rooms. I chose the hotel thinking it would be peaceful surrounded by golf course. Windows open and you hear road noise.

Receptionist came back and said I could have the Balmoral Suite. Off we went to room number four. Thankfully no air conditioning. But, this was a dated poor quality room. Balmoral in name only.

I missed opportunity to use spa or order food due to time spent. Road noise prevalent. Woken at 6.18am with groundsman going up and down presumably on lawnmower. Full refund given. No sign of manager.

Business