Name: Forest Of Arden Hotel & Country Club
Address: Maxstoke Lane, Meriden, Solihull, CV7 7HR, GB

10/10

Exceptional

09 Jul 2026

Helen

Lovely location. Excellent staff and food.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Stewart

Amazing hotel great staff great food and the golf WOW

Self

6/10

Pleasant

29 Jun 2026

Beth

was ok, very hot, no aircon. even in the food area where food was out and no ice for keeping things like milk cold. TV in room switches on and off every few minutes. crass cutting outside the room between 7-9am each morning which is a bit poor.

8/10

Excellent

28 Jun 2026

Linda

Hotel fine. No air conditioning in any of the bedrooms. Just happened to be extremely hot in June 2026

Friends

6/10

Pleasant

28 Jun 2026

michael

Really nice grounds and area for the hotel but inside Really needs updating and a redesign.

Partner

10/10

Exceptional

28 Jun 2026

Adam

Lovely large room and pool area. Food was lovely. Staff helpful .
Basic tea/ coffee selection but would try/ recommend.

Partner

10/10

Exceptional

28 Jun 2026

Adam

Lovely friendly feel, staff helpful and courteous. Food lovely. Pool area , clean calm and relaxing.
One room was a bit dusty . Tea/ coffee selection a bit basic . But would return and recommend.

Partner

6/10

Pleasant

27 Jun 2026

Danya

The staff were faultless! Couldn’t have asked anymore from them. Helpful, polite and very professional.
Rooms were hot no air conditioning. They did provide a fan. The curtains had stains on them and there were hairs in the bed as well as a tear in the duvet cover.
The bathroom was basic but functional with all toiletries provided.
The building itself is in quite poor condition and needs a lot of maintenance.
Breakfast had a good variety of options and was ok. We had room service of a meal of burger and chips and two pints of larger the price was £62. The burger was not particularly tasty and I would guess the chips were frozen. We did get two bags of crisps from the bar which were out of date! We were told the price of these, £4, would be taken off of the bill but I cannot see that has been done.
The grounds are beautiful but a shame the hotel does not match!

Friends_and_family Friends

8/10

Excellent

25 Jun 2026

Caroline

The staff were wonderful. It was a shame that there was no Aircon unfortunately.

Business

6/10

Pleasant

23 Jun 2026

Gavina

It was quick and easy check in. Room is good though its not what I was expecting. What annoyed me is the noise in the bathroom. Everytime I used the toilet. Also it making a lot of noise at in the middle of night. I think its the drainage. They need to do something about it. Over all it was just ok.

Business

8/10

Excellent

21 Jun 2026

Karen

Little run down but the golf course is gorgeous

Family_with_children

8/10

Excellent

21 Jun 2026

Ananda

Good experience will come back again, good value in terms of the spa/swimming pool and breakfast included. I didn’t love the evening meal our chicken and ribs were both dry. They were very busy , the waiting staff were good and food doesn’t reflect on them. Nice spacious family room with a v clean bathroom. Beds very comfortable. Breakfast was good with lots of options my son enjoyed the pancake machine.

Friends_and_family Family

8/10

Excellent

20 Jun 2026

Debra

Comfy beds and linen. property a little run down staff were very friendly and helpful with exception of receptionist that forgot to tell us we had dinner and how to redeem at restaurant. food good quality particularly the olives and nibbles great value. Breakfast coffee machine didn’t dispense correctly and bacon was cold on hot counter. great selection for breakfast.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Karen

Thank you. The room was quiet. I had a great stay.

Self

10/10

Exceptional

12 Jun 2026

Naki

Perfect country hotel for a Car meet with a large Car Park, a good bar and great breakfast. Happy days

Friends_and_family Friends

10/10

Exceptional

11 Jun 2026

Rob

We only had an overnight stay, but the hotel was excellent. Very clean and a beautiful smell throughout. The bedroom was spacious and very comfortable. The breakfast was excellent. Will try to get back there again some time to use some of the facilities, as we didn't have time for golf or swimming.

Partner

8/10

Excellent

08 Jun 2026

Elaine

Lovely hotel with beautiful grounds and great facilities. Only stayed for one night but enjoyed a quick swim in the pool and had a lovely evening meal and breakfast in the restaurant. Bedroom was a good size with comfy bed and everything needed for an overnight stay. The only thing that I think could be improved is the check in. The young girl on the desk gave me very minimal information and didn’t explain the £50 deposit policy very well at all. I had to ask all the questions regarding breakfast timings, use of pool etc and I feel this should have been offered. It was otherwise a great hotel and I would stay again and recommend it.

Family_with_children

2/10

Poor

06 Jun 2026

jamie

Very disappointing stay and certainly not the standard advertised.

We booked a half-board stay after seeing the hotel’s own advertising which stated guests could enjoy a “3-course set menu dinner”. Instead, we were presented with a buffet that was of extremely poor quality. The carvery meats were largely inedible, vegetables were either undercooked or poor quality, and some items appeared frozen or improperly prepared. The overall dining experience was nowhere near what had been advertised.

The restaurant itself also raised hygiene concerns. We witnessed food waste being scraped into open bins directly beside diners while people were still eating, there were flies present, and several restaurant chairs were visibly stained and dirty.

The leisure facilities were equally disappointing. The changing rooms had a strong unpleasant odour, excessive condensation, damaged lockers and a general lack of upkeep. In the steam room, a drain grate had collapsed creating a trip hazard in an area with limited visibility. The pool area felt tired and poorly maintained, with rusting furniture and a hot tub that appeared heavily chlorinated, leaving us with skin irritation and headaches afterwards.

Unfortunately, the room was no better. There was a noticeable urine smell, heavily stained bedding and mattress protectors, stains on the room furniture, a damaged window locking mechanism and generally poor standards of cleanliness and maintenance throughout.

Partner

10/10

Exceptional

06 Jun 2026

Nick

Great all round!

No issues at all

6/10

Pleasant

01 Jun 2026

Michelle

Overall an okay stay. Our room did not look like it had been fully cleaned when we arrived, there was a empty packet on the floor by the bed and the glass on the wardrobe was covered in finger marks. The room was also hotter inside than outside with no real way of opening window and a very small fan provided for us. I am glad they offered the fan but honestly it was the hottest room I have been in in years. The prices at the bar were appalling considering there was nowhere else to go for 10 minute drive in every direction it was rather irritating.

However the staff was very nice, the pool was clean enough and we enjoyed it plenty and the accommodation was in a location we wanted. Overall okay as the location was important to us and our beds and towels were clean.

Family_with_children

8/10

Excellent

31 May 2026

Hayley

The second time we have stayed. We booked because of it's close proximity to the NEC for a weekend event. The staff are excellent. Always welcoming, friendly and incredibly helpful. It makes a big impact on the stay and is the reason we have returned.
There is a big car park with free parking.
The communal areas are kept very clean. So too are the bedrooms.
Unfortunately the hotel does require some TLC. There was peeling wallpaper in the bedroom and the fixtures in the bathroom were tarnished and quite outdated. The shower is not suitable for anyone above 5ft6! You have to crouch to get underneath it. There is no aircon in the rooms and the windows do not open further than a few inches (due to safety locks), which restricts air flow in the room. Not ideal when we visited at one of the hottest times of the year. There was a desk fan in the wardrobe, which we used overnight. It was better than nothing, but obviously not ideal. Rooms are spacious and the beds are super king (2 singles together), which were very comfortable. Tea/coffee/biscuits and bottled water are provided in the room and replenished daily. The breakfast is buffet style. Vast selection, with some things available in addition on request. Staff constantly monitor food levels and ensure things are available for guests. Cleaning is continuous and it's the tidiest breakfast buffet I've ever been to! Have not used bar/restaurant, so cannot comment.
Overall it's a great place. Would be excellent if updated.

Partner

10/10

Exceptional

28 May 2026

Aruna

The staff were helpful and the room was great. Just very warm and no air con. Also no mini bar/ fridge in room made it difficult to stay cool on the hottest day of the year. But the pool came on handy for that.

Self

10/10

Exceptional

27 May 2026

John

Lovely pool and room. Really nice staff and a lovely venue. Great location just off the M6 but very quiet

Friends_and_family Family

4/10

Poor

25 May 2026

Rankaj

Was looking forward to the stay however very disappointed to say the least .
1.Most hotels if you get their early allow an earlier check in if there is availability- this hotel wants £25 per hour for an earlier checkin
2. As we got there early than check in, we used the pool. As this is a 4 star establishment , at the minimum expected body wash in the pool showers. There were 4 showers in changing rooms, all 4 soap dispensers empty. Makes me wonder , are the hourly checks actually being done ? Had to therefore have the shower in my room instead. When I made staff aware , at no stage was I offered soap/ for someone to refill it
3. Then we went out to get some food- drive to the barrier and it says to exit i need a code . I was never told.of a code at check in at all . Stuck at the barrier for 10 min as there isnt even a help button by the barrier. Ended up phoning the hotel to get the pin code to exit . Told the hotel we were never told of the code needed-- the staff response was you need to check the walls in reception , as code is there. Didn't realise, not have i ever been told to search walls of a hotel to see if I need any codes. The hotel should tell their patrons all the information they need .
Pool area was dated , didnt try the in house restaurant so cant comment on that

I personally wouldn't stay here again . Was expecting a 4 star hotel for a nice spa break with some nice treatments etc. Treatments we now booked elsewhere.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Sian

Fab fab fab

10/10

Exceptional

25 May 2026

Kalpesh

Great stay. Would recommend a visit

Friends_and_family Family

10/10

Exceptional

21 May 2026

BRIAN

Nice and close to the NEC

Self

10/10

Exceptional

18 May 2026

Bohye

The staff are incredibly friendly, and the surrounding environment is absolutely beautiful. It’s a wonderful place both to attend the conference and to relax.

10/10

Exceptional

17 May 2026

Katie

Food was lovely we had a buffet breakfast and dinner.
Standard was high
Dinner was a mexican buffet so lovely depard to your normal buffet

Family_with_children

10/10

Exceptional

16 May 2026

Priyal

Beautiful hotel with excellent staff that made the whole trip very special for us. Thankyou

Partner

8/10

Excellent

10 May 2026

Mervyn

Grounds, staff, beds and linen, cuisine,facilities all excellent & value.

Partner

8/10

Excellent

10 May 2026

Tom

Overall the hotel is good and well maintained. I would say it's a little dated in areas but the staff were friendly and pleasant. My main gripe is that I arrived 1.5 hours ahead of check in time and they wanted £10 per hour extra to get into my room early. I wasn't expecting to get in early but if the room is ready then I would expect to be able to get in anhour ahead of time without being charged.

Self

10/10

Exceptional

02 May 2026

duarte

Our stay was very relaxing, luckily the weather helped with this. I would recommend booking the superior room for the stay very spacious and clean. Bathroom was a bit outdated, but didn’t bother us. Staff are very friendly, welcoming and accommodating which were more important. Had known you can take golf lessons, I would have booked this to explore this further, as they have a golf shop on site.

Partner

8/10

Excellent

01 May 2026

GAUTAM

Superb hotel...cosy and well-run. Excellent spa facilities with an indoor, heated swimming pool, sauna, jacuzzi and steam room - kids are allowed.
Good food but could have done with a wider menu choice for prepaid half-board customers (only 3 mains to choose from whereas a-la-carte had much more choice). Helpings were also just a little on the smaller side. Plus noise levels can get quite high at dinner times from 'loud' guests (with little noise control by the staff).
Excellent customer service otherwise - they even came and knocked on my door when i didn't initially answer my wake-up call!
Lovely scenery outside plus a popular golf course. Recommended if you are visiting the area.

10/10

Exceptional

01 May 2026

Paul

Lovely venue and very helpful staff

Business

10/10

Exceptional

30 Apr 2026

Robert

Excellent service from all the staff

Business

4/10

Poor

27 Apr 2026

Clive

no complimentary water in room small gesture big impact

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Nicola

Really good deal for the 3 of us for hotel with the night including dinner and breakfast. Staff were really good so was spa facilities for what you paid for. Overall would go again.

But disappointed with dinner wasn’t told it was a buffet till we got to the restaurant ( we did prebook calling few days before and saw staff at check in where there was opportunity to tell us)
Though the staff where excellent at accommodating the group member who had a food allergy and letting her choose of menu. Myself and our other party member had to have buffet with fajitas are okay but wasn’t what we were looking for as food option’s especially as we was celebrating a birthday. I think they could do with a disclaimer at time of booking that if you are half board dinner could be Buffett or a set menu but you won’t know till your there. .

Friends

4/10

Poor

25 Apr 2026

michael

Tired and dated since Marriot sale
Money grabbing pit

8/10

Excellent

24 Apr 2026

Nicholas

Stayed at the Forest of Arden Hotel and overall had a really good experience. The setting is genuinely stunning, especially in the evening when the deer come out, which was a real highlight for us.

It’s clearly very golf-focused, so worth knowing if that’s not your thing, but it didn’t take away from our stay. The rooms were clean and comfortable, although starting to feel a little worn in places.

The staff were friendly throughout, and I have to give a special mention for how well they handled my wife’s and son’s coeliac requirements. Breakfast was prepared separately from the buffet, fresh, and with plenty of options, which made a big difference.

We felt safe and well looked after during our stay, and I’d definitely come back again.

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Maureen

Food was OUTSTANDING, as was food service and hotel reception staff. Everyone was so accomodating and friendly. Room was comfortable, location very pretty. Would stay again.

Self

6/10

Pleasant

19 Apr 2026

Ama

For the price, the hotel is in need of an upgrade. It’s not a bad stay overall, but the grand entrance sets expectations that the rest of the property doesn’t quite meet. That said, the breakfast was excellent and the staff were outstanding, friendly, attentive, and a real highlight of the experience.

8/10

Excellent

19 Apr 2026

Adam

Reception staff weren’t the most helpful
Restaurant and Bar Staff were good , done their job helpful and friendly

Business

8/10

Excellent

11 Apr 2026

Farida

The staff were very helpful & informative.

The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff.

The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room.

The spa facilities were nice & clean.

10/10

Exceptional

10 Apr 2026

Rachel

The spa facilities were excellent and easy to access, and the staff were helpful, including adding a chair to our room when requested.

10/10

Exceptional

10 Apr 2026

Evelyne Aguen

Great hotel with perfect surroundings. The staff are polite and welcoming with great customer service.
Fresh and excellent breakfast 🍳
Will highly recommend

10/10

Exceptional

09 Apr 2026

Andrew

Lovely room and hotel

8/10

Excellent

07 Apr 2026

Adam

Overall a good stay with an amazing breakfast. Let down a little by only being given 2 towels for a 4 person room (reception did fix this straight away) and the WiFi being significantly slower than the 25mbps advertised which was one of the reasons why we chose that hotel

10/10

Exceptional

06 Apr 2026

Annette

Peaceful, clean and staff courteous

Partner

10/10

Exceptional

06 Apr 2026

Sunil

Excellent breakfast, Great Service,Superb hospitality, clean rooms, good swimming pool , steam and sauna facilities, value for money, great outdoor, enjoyed driving range

Family

10/10

Exceptional

06 Apr 2026

Emma

We paid £83 for a family room (2 kids 2 adults) so for the money it was great! We used the pool twice, the changing rooms aren’t in the best condition so we went straight back to the room for a shower we visited a local pub for dinner and had a breakfast cob in ZEST the following morning. We usually stay in Marriott’s in comparison this is dated and pool area and general facilities need a refurb but we just needed a place to sleep and a pool to entertain the kids after a day a Warwick castle! No complaints for the price!

Family_with_children

8/10

Excellent

06 Apr 2026

KUMAR

Nice rooms, good breakfast, indoor pool and sauna and free parking. The hotel feels a bit dated in need of renovation though.

Family_with_children

10/10

Exceptional

06 Apr 2026

Yolanda

Nice place
Seem to have history

Self

10/10

Exceptional

05 Apr 2026

Ellen

Great venue for meeting up with family. Buffet breakfast and dinner was excellent.

Friends_and_family Family

6/10

Pleasant

05 Apr 2026

Jacqueline

All was ok until dinner ,,, it wasn’t stated about a Buffett when booked up and paid for .
It was a 3 course meal !!!
Still had to pay the sumplerment for a steak !
Staff was very friendly and tried to sort out this issue .

8/10

Excellent

05 Apr 2026

Helena

Good location and services would stay again

10/10

Exceptional

04 Apr 2026

Ollie

Friendly and attentive staff. Good food and not too expensive. Quiet room and comfy bed. Breakfast coffee not great though.

Self

10/10

Exceptional

03 Apr 2026

Claire

Lovely stay, spa facilities great, kids had a lovely time. Nice walk on the golf course will definitely stay again

Family_with_children

2/10

Poor

31 Mar 2026

Richard

Hotel is in desperate need of updating. Rooms and bathrooms are in poor condition. Hallways have visible marks and dents in the walls and carpets. Food is poor in Zest, breakfast is mediocre.

10/10

Exceptional

30 Mar 2026

Anna

The hotel is really beautiful, we stayed for 3 nights and arrived 6 hours before check in so they let us leave our luggage there. We cannot praise the staff enough, they were so professional, very attentive and always happy to help. The selection at breakfast was excellent, so you could have something different everyday and we ate in the restaurant on one of the nights, the food was delicious and although slightly high in price, it was totally worth it. We would definitely stay here again.

Partner

10/10

Exceptional

30 Mar 2026

Clara

Lovely hotel in a beautiful location. Breakfast was incredible and had plenty of choices.

8/10

Excellent

30 Mar 2026

Scott

Staff very friendly and helpful. Hotel was clean and nice everything you need but outdated. But if had to ask the question would I stay again yes is the answer.

The hotel is set in lovely well maintained golf course but didn’t play golf but did do some walking

Friends_and_family Family

2/10

Poor

26 Mar 2026

Dave

Having previously played golf here and it is a lovely course I was staying because of a 2 day business trip running workshops nearby

Check in was fine, staff were friendly. First disappointment no water in a room costing over £200. I think that is poor.

Main issue was with the restaurant. I had booked an evening meal as part of the deal. At end of long day all your want is a relaxed meal etc. Below is the timeline

7.45pm Entered Restaurant
8.00pm Eventually order taken for starter and main and glass of wine
8.25pm waiter comes up with two main dishes asking if mine. I am dining on my own although one looks the steak i ordered as a main
8.40pm Comes back with same two plates. Been a mistake with my order. I ask if i can have my original starter - told that not an option and tries to get me to accept the steak that has he has been carrying round for 20 minutes. I insist on a fresh one. Offers a glass of wine as compensation
8.45 Waitress turns up with a glass of red wine despite I have been drinking white - i eventually get a white one
8.50 New steak turns up and to be fair it is nice
9.05 Finish and move plate to side clearly visible. For 40 minutes staff walk past the table no one attempts to clear it away or take a dessert order
9.45 Manager comes over and takes plate and asks about dessert - i say too late now and will pay for drinks and supplement. She waives them

So two hours to serve one course when I paid for 3.

I won't be going again

Self

8/10

Excellent

25 Mar 2026

Shelley

A lovely stay to catch up with some old friends, we particularly enjoyed the afternoon tea.

Friends

10/10

Exceptional

24 Mar 2026

Zac

Quite simply, BRILLIANT!
Set in a beautiful country location this hotel is so peaceful, yet only a few minutes drive from the NEC, Meriden and the motorway network.
Every member of staff is polite, courteous and helpful. The whole hotel has a certain opulence. The rooms are a good size without being too large, have comfortable beds, sumptuous pillows and the bathrooms are all with a bath and shower and pleasant for a good soak. Always there is hot water with no running problems. The rooms are well lit. Fully lined curtains ensure a good night's sleep. The tv has high and clear definition. There is a decent kettle and coffee, tea, sufficient milk and biscuits are supplied. There is a largish desk with a smoked glass top, two pleasant easy chairs accompanied by a small round table, not to mention the standard lamp close by. Everywhere is very clean and the hotel always smells nice. I usually eat in the bar and have always had first class meals. There is a good range of beers too. The bar is a very pleasant informal place to eat and relax after a day out. The breakfasts are very comprehensive and nicely cooked. There is an array of cereals, full English breakfast, full range of croissants, muffins, fruit. good choice of coffee, fruit juices and tea. The restaurant is most pleasant. There is a lift -no lugging cases upstairs.Pleasant secure carpark.No noise at night. Staff great. Best hotel in area.

Self

10/10

Exceptional

24 Mar 2026

Avril

Hotel is a bit dated but comfortable & fits the surroundings. Never used the restaurant facilities due to the high prices so took a quick drive to Sheldon where there’s loads of places to eat which works out way cheaper. Used pool once, area could do with a bit of a refresh and more sun loungers as spa guests hogged them so had nowhere to relax. Kyle, Srujana, Lucia & Ann are wonderful and need credit for their excellent service and friendliness. Was great to take a lovely night walk round the front of the hotel looking for nightlife with our infrared camera. Will definitely be staying again when visiting the area.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Louise

Great location, staff and amenities

Partner

10/10

Exceptional

23 Mar 2026

Padmaja

Hotel was stunning, had an amazing stay. Booked 3 rooms for a business visit and will def visit again. Unfortunately the spa experience wasn’t great for the money charged.
Booked a 25 minute facial with head massage as mentioned on the description but no head massage was included. £59 for a 20 minute facial is definitely not worth it.

Business

10/10

Exceptional

22 Mar 2026

Kim

Lovely hotel and facilities, nice clean rooms, different options for eating. Set in beautiful grounds.

Friends_and_family Family

8/10

Excellent

21 Mar 2026

Ollie

Staff very friendly and helpful, food good at dinner and breakfast, and not overpriced. Bed comfortable and room quiet. Shower water pressure not great and breakfast coffee awful.

4/10

Poor

16 Mar 2026

Faye

Nice entrance. Reasonable and at times lovely staff.
I’m 37 and fell on the extremely unsafe shower tiles that have absolutely no stick (we have video proof) fractures one of the bones in my thumb. Staff at desk admit to poor safety compliance and apologised but manager was dismissive and unhelpful and offered no apology. No once. I’m not at all a health and safety nut but between this incident and the fact that dishes are left outside rooms for 24 hours and strange smells I wouldn’t be going back in a hurry

Friends_and_family Friends

4/10

Poor

15 Mar 2026

Ian

Clean room. Bed extremely uncomfortable and left with a bad back. Couldn’t have done another night. That’s apart from the very loud and late karaoke evening that was being held in the room next door (320) that kept everyone awake. Unusual pillows that don’t support at all and just collapsed! Asked for extra pillows but made no difference. Shower was too low for me. This makes washing your hair awkward when you’re bending forward to wash it rather than backwards like usual. It’s ok for me with short hair but my wife has long hair and she found this annoying. No sockets by the bed to change your phone. The people in charge should spend some time actually staying in their rooms to experience this for themselves. I wouldn’t have said anything but I kept being asked to feedback!

Friends_and_family Family

4/10

Poor

15 Mar 2026

Sam

When we checked we were told we only got a 1 hour spa slot, which was disappointing but then when we went to book that slot we were told we couldn't use the spa due to full capacity. Very disappointed as we choose the hotel for the facilities

Friends_and_family Family

6/10

Pleasant

15 Mar 2026

Shazmin

Basic but did the job. No dressing gowns in room to go to the spa. Front of house unable to assist.

Family_with_children

6/10

Pleasant

13 Mar 2026

JACQUELINE

Stayed for Crufts, 4th/6th March. Returned first day from Arena at 3.45 pm and room had not been serviced. Tried to phone Reception to find out phone did not work! Had to go to Reception, told fresh towels would be sent within minutes. ONE HOUR later, returned to Reception to ask for Duty Manager. Young man seemed blinkered as to the problem. Deputy Housekeeper on the ball and very apologetic.

10/10

Exceptional

11 Mar 2026

Darrell

Fantastic hotel. Will stay again!

Friends_and_family Family

8/10

Excellent

11 Mar 2026

Andrew

.

10/10

Exceptional

10 Mar 2026

Helen

Clean room. Helpful staff. Nice surroundings and very close to the NEC which we were visiting for Crufts

Partner

10/10

Exceptional

07 Mar 2026

Sam

Overall very good, room was quiet as on a separate corridor which was good. Briefly used the pool but the hot tub was emptied for cleaning

Partner

10/10

Exceptional

07 Mar 2026

Tina

Staff were so helpful room was god size and clean

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

vasilios

The receptionist was very good; incredibly friendly, speedy and welcoming.

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Nicola

Everything was spotless the food was delicious in the restaurant so was the breakfast. Bed was so comfortable.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Hana

Very clean hotel, friendly staff, good breakfast, nice lifeguarded warm pool

Friends_and_family Family

4/10

Poor

22 Feb 2026

Christina

A disappointing stay. First - We had upgraded to decorations in the room as a birthday surprise. The receptionist kind of ruined the suprise but we made a fun of it and it was fine, then we got to the room - no decorations.

They apologised and said they would offer a free drink and money off dinner - all good.

Then, we went to the spa, one of the main reasons we booked a break away. There was a waiting list as it was so busy, so we didn't get in. And it was more like a community leisure centre - kids jumping in the pool, strong chlorine smell, loud and lot's of chatter - far from a spa.

Dinner was lovely and the staff were very friendly too, same with breakfast. However on check out - the discount promised off our food was not granted. It seems a miscommunication with the restaurant manager and the receptionist plus waitress who served us - she reiterated that we would get a specific amount off dinner. They said they would be in touch once they have clarity of the situation, but charged us in the meantime.. we still haven't heard back and will be chasing up.

Overall quite a disappointing stay, would not recommend.

Family

4/10

Poor

22 Feb 2026

Amanda

Wouldn’t return or recommend - we stayed somewhere close by the previous week (with a pool) for less money. We were a family of four sharing a room.

Main issue was pool areas being dirty - changing room (ladies) was covered in dirty towels/ robes and slippers, on benches and floors. Floor was also dirty. Steam room had rubbish in.

In communal corridors we saw lots of piles of dirty dishes, left from room service, that were not collected (from the time we checked in and still there over 5/6 hours later when we went to bed).

Breakfast was ok and staff were friendly. Beds ok too. I did report the changing room and the staff member did say she would pass this on.

But we would not return - our stay the previous week nearby in a H.I was much better for almost £60 less.

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

David

Clean rooms, friendly staff and excellent facilities.

Self

8/10

Excellent

20 Feb 2026

Raymond

Excellent staff

Partner

8/10

Excellent

18 Feb 2026

Sharon

Pluses were our room although a standard was spacious with a large very comfortable bed and both the room and bathroom were spotless. The spa facilities were great, the lobby smelled lovely and the staff we interacted with were friendly, polite and helpful. Negatives, room had very basic tea/coffee, only one bath sheet for two people and could clearly hear the conversation of the family in the next room. Overall, we enjoyed our stay and would recommend.

Partner

6/10

Pleasant

17 Feb 2026

amy

Grounds are lovely but the rooms and amenities are tired and needs updating

4/10

Poor

16 Feb 2026

Damien

Lacking support, we complained the adjecnt room was being noisy at 1am, it continued until 4am. At checkout all we got was \"sorry for that, have a nice day\"

Friends_and_family Family

8/10

Excellent

16 Feb 2026

Elizabeth

Room clean, bed fabulously comfortable, staff very polite, food good,lovely grounds. Upgraded to a superior room on arrival which was lovely and quiet.

Leisure Family

10/10

Exceptional

15 Feb 2026

David

Really friendly staff, hotel and room was always spotless. Food was really tasty.

Business

10/10

Exceptional

14 Feb 2026

R

Brilliant staff

Business

10/10

Exceptional

13 Feb 2026

Ian

Comfy rooms and really friendly staff

Business Partner

10/10

Exceptional

13 Feb 2026

Linda

Lovely room and staff, food was great

Business

6/10

Pleasant

12 Feb 2026

Paul

All of the staff were really friendly and the hotel was big and spacious. However, it was quite dated, with a hot radiator in the room that we had to turn off but with no air conditioning we opened a window but was then subjected to lots of outside noise. Sorry to say that we were also subjected to lots of inside noise! So soundproofing was an issue. Our food was also quite mixed.

Leisure Partner

6/10

Pleasant

12 Feb 2026

Ian

More electric sockets, better room layout, more coffees & Tea, decaffeinated drinks at breakfast.
Restaurants choice for Vegetarian VERY limited, had to leave the hotel to find dinner

Business Partner

10/10

Exceptional

10 Feb 2026

Greg

Great time lovely amenities we felt very well looked after. Thanks!

10/10

Exceptional

09 Feb 2026

Neil

Clean room and friendly helpful staff

Partner

10/10

Exceptional

09 Feb 2026

Charles Jason

Clean room friendly helpful staff. Only little quibble was we got the upgrade to use the leisure facilities only to find half the pool full with shouting and screaming children really this should be stated.

Partner