HB
Half Board
Usually includes breakfast and one additional meal.
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Hampton By Hilton Birmingham Jewellery Quarter
Birmingham · United Kingdom
98 - 104 Constitution HillView location
8.2/10Excellent1,002 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort8.4/10 8.4
Condition8.2/10 8.2
Neighborhood7.4/10 7.4
Amenities8.0/10 8.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hampton By Hilton Birmingham Jewellery Quarter
Centred in the Jewellery Quarter, we’re near Snow Hill Station. Birmingham Museum & Art Gallery is less than a mile away and the Utilita Arena is just a seven-minute drive. The city centre’s shops, bars, and restaurants are within minutes and the NEC is only 13 miles from us.
Enjoy our fitness centre, Wi-Fi and free breakfast to help fuel your day.
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In the heart of Birmingham, Hampton by Hilton Birmingham Jewellery Quarter is within a 5-minute drive of Birmingham Museum and Art Gallery and International Convention Centre. This hotel is 1.2 mi (2 km) from Utilita Arena Birmingham and 1.4 mi (2.2 km) from Birmingham Hippodrome.
Stay in one of 109 guestrooms featuring LCD televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
Planning an event in Birmingham? This hotel has 269 square feet (25 square meters) of space consisting of conference space and a meeting room.
Popular amenities
Free WiFi
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
FuturePlus
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
-
Minimal age
18
-
Optional fees
- Pet fee: GBP 30 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
St. Paul's Church
0.5 km / 0.3 mi
Museum of the Jewellery Quarter
0.7 km / 0.5 mi
Birmingham Children's Hospital
1 km / 0.6 mi
Birmingham Cathedral
1.1 km / 0.7 mi
Birmingham Museum and Art Gallery
1.1 km / 0.7 mi
Gas Street Basin
1.2 km / 0.7 mi
Victoria Square
1.2 km / 0.7 mi
Chamberlain Square
1.2 km / 0.8 mi
Aston University
1.2 km / 0.8 mi
Centenary Square
1.3 km / 0.8 mi
Birmingham Town Hall
1.3 km / 0.8 mi
Library of Birmingham
1.3 km / 0.8 mi
Birmingham Repertory Theatre
1.3 km / 0.8 mi
Corporation Street
1.3 km / 0.8 mi
High Street
1.3 km / 0.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 109
- Number of floors (main building): 4
- Double rooms: 26
- hotel
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Air conditioning in public areas
- Smoke detector
- Lift accessExtra charge
Show 13 more facilities & services
- Luggage roomExtra charge
- Towels and bed linenExtra charge
- BarExtra charge
- Restaurant
- HighchairsExtra charge
- Conference room
- Meeting room
- PrinterExtra charge
- Business centre
- FaxExtra charge
- Breakfast
- Non-smoking establishmentExtra charge
- FitnessExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
AI
All Inclusive
Meals and selected drinks/services may be included.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton By Hilton Birmingham Jewellery Quarter
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton By Hilton Birmingham Jewellery Quarter
SINGLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SGL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton By Hilton Birmingham Jewellery Quarter
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 12 m²DBL.H6
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton By Hilton Birmingham Jewellery Quarter
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton By Hilton Birmingham Jewellery Quarter
DOUBLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 12 m²DBL.QN-1
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton By Hilton Birmingham Jewellery Quarter
DOUBLE QUEEN SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton By Hilton Birmingham Jewellery Quarter
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 26 m²DBL.QN
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- Single bed 80-130 width, Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton By Hilton Birmingham Jewellery Quarter
DOUBLE QUEEN SIZE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- Single bed 80-130 width, Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room ONE BEDRoom • ONE BEDROO.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton By Hilton Birmingham Jewellery Quarter
Room ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton By Hilton Birmingham Jewellery Quarter
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton By Hilton Birmingham Jewellery Quarter
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 12 m²DBL.QN-2
Room overview
Smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Toiletries
- Desk
- Hairdryer
- Shower: 1
- Bathroom: 1
- Housekeeping
- TV
Show all 12 amenities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton By Hilton Birmingham Jewellery Quarter
DOUBLE QUEEN SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-2
Room amenities
- Wi-fi
- Toiletries
- Desk
- Hairdryer
- Shower: 1
- Bathroom: 1
- Housekeeping
- TV
- Ironing set
- Individually adjustable air conditioning
- Safe
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton By Hilton Birmingham Jewellery Quarter
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton By Hilton Birmingham Jewellery Quarter
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 12 m²TWN.ST
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton By Hilton Birmingham Jewellery Quarter
TWIN STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hampton By Hilton Birmingham Jewellery Quarter
100
reviews shown
Sirag
Very clean rooms and modern looking, very helpful staff. Breakfast has veriety selection including for children. Very good service and plenty veriety drinks. Their coffee machines are excellent.
David
Well located for the tram and Jewellery Quarter. Easy, friendly check in. Clean, comfortable room with decent air conditioning (there on a >30°C day). Good night sleep.
Max
Staff amazing but air con wasnt working well and got extremely hot in the room
Anish
Came to stay at Hampton at Hilton during a cricket game and would stay here again. Rooms were clean and spacious and comfortable. Staff were very kind and helpful too. Breakfast was a little limited but tasty and fresh.
Michael
It has really gone downhill. I tried to check in at three o’clock and the room still wasn’t ready — it was actively being cleaned. When I went back to reception to let them know, the staff were unbelievably rude. The receptionist said, “apparently the room is not ready” with a real emphasis on “apparently”, which felt completely unnecessary and dismissive.
While she was dealing with me, her manager repeatedly interrupted to ask payroll questions. Eventually both of them walked off mid‑conversation to sort out their own issue, leaving me standing there with no explanation. No apology from anyone (except the cleaner), just an adversarial attitude. It’s such a shame — the staff used to be so polite here.
The rooms themselves are no longer up to standard either. The bathroom door is rotten and shedding bits of wood across the floor. The shower has barely any pressure, and the shower pole is just resting on the taps, making it unusable — you have to hold the shower in one hand and wash with the other. The smart TV has no internet access, so you can’t stream anything, and there’s a large line running the full length of the screen.
To make matters worse, there’s a connecting door to the room next door, so we could hear everything: their TV, their conversations, even their air‑con running all night. Overall, a really disappointing stay.
Save yourself a fortune and go to travelodge it cant be any worse
While she was dealing with me, her manager repeatedly interrupted to ask payroll questions. Eventually both of them walked off mid‑conversation to sort out their own issue, leaving me standing there with no explanation. No apology from anyone (except the cleaner), just an adversarial attitude. It’s such a shame — the staff used to be so polite here.
The rooms themselves are no longer up to standard either. The bathroom door is rotten and shedding bits of wood across the floor. The shower has barely any pressure, and the shower pole is just resting on the taps, making it unusable — you have to hold the shower in one hand and wash with the other. The smart TV has no internet access, so you can’t stream anything, and there’s a large line running the full length of the screen.
To make matters worse, there’s a connecting door to the room next door, so we could hear everything: their TV, their conversations, even their air‑con running all night. Overall, a really disappointing stay.
Save yourself a fortune and go to travelodge it cant be any worse
LEIGH
Staff were very friendly and helpful. Room was spacious and comfortable.
Susan
Good location.
Ayham
This is a great hotel, affordable and very much worth every penny. The rooms are comfortable and well-sized. Great bathroom facilities as well and fully stocked. Also comes with a huge tv in each room, which is a plus, and a good size desk for work or other matters.
The staff were also brilliant; Amz was especially helpful - when I wanted to change rooms because my lights made an odd sound, he personally showed me the other room options and allowed me to pick one which I appreciated. All the staff are generally nice and willing to support with any requirements you may have.
In terms of facilities, it is not extensive but there is a gym that has enough equipment for most workouts, and there is also a restaurant and plenty of sitting space in the relatively small but tidy, clean and well-decorated lobby.
I suppose in terms of improvements, the dinner menu is a little uninteresting and tastes like frozen food, so there could be some improvements from that end. But there are also plenty of food places nearby to order from. The breakfast was great though; decent amount of choice and it’s included in every stay for all guests.
The staff were also brilliant; Amz was especially helpful - when I wanted to change rooms because my lights made an odd sound, he personally showed me the other room options and allowed me to pick one which I appreciated. All the staff are generally nice and willing to support with any requirements you may have.
In terms of facilities, it is not extensive but there is a gym that has enough equipment for most workouts, and there is also a restaurant and plenty of sitting space in the relatively small but tidy, clean and well-decorated lobby.
I suppose in terms of improvements, the dinner menu is a little uninteresting and tastes like frozen food, so there could be some improvements from that end. But there are also plenty of food places nearby to order from. The breakfast was great though; decent amount of choice and it’s included in every stay for all guests.
Tuoyo
Great location. Just two stops from town via the tram which is literally behind the hotel
Freya
Lovely clean room
And amazing breakfast.
Will be going again in a few months.
And amazing breakfast.
Will be going again in a few months.
Abhishek
Decent budget hotel, close to metro ,however breakfast options was average and also the location has many homeless people close by
Rene
Room was overall great. Comfortable bed, spotlessly clean bathroom and well soundproofed. Only (minor) problems: couldn’t fully close very heavy sliding bathroom door (not properly on runners) and tissue box only had two tissues left (admittedly not a huge concern, just very slightly sloppy). Also the three reception staff on arrival weren’t attentive as should’ve been. We stood there for a while before even being acknowledged. Breakfast was plentiful with many hot and cold options. Food quality, especially sausages and hash browns, also could’ve been of higher quality (and a bit hotter too). Breakfast and dining areas well laid out. Overall a nice hotel, which needed a little more cosmetic care, in a convenient area with trams, trains and buses all close by. Check out was easy, quick and friendly.
Elizabeth
Friendly staff especially Sheena at the reception. Very helpful!
Amanda
.
Emelia
We missed breakfast
Kate
Good size twin beds. Very clean. Great choice at breakfast
Simon
Warm and friendly welcome from the staff on reception, who even phoned me in the room to check all was OK.
Bar open all hours. Great breakfast included which is unusual.
Nice quiet, clean room with great shower.
My only gripe was no fridge in the bedroom and that some breakfast tables were left uncleared.
But I’ll be back!
Bar open all hours. Great breakfast included which is unusual.
Nice quiet, clean room with great shower.
My only gripe was no fridge in the bedroom and that some breakfast tables were left uncleared.
But I’ll be back!
Laura
Sofa bed was like sleeping on a wire rack. Double bed was a hard slab and mattress had ‘foot grooves’ from previous use. Bathroom door was a barn door that you needed to be a body builder to be able to close, grinding on the floor and waking others if you use the bathroom at night. Disappointing for this brand and not what you expect. Also was further out of town, was more than 15 minutes walk to arena. Wouldn’t stay here.
Emailed the hotel before posting this review but no response.
Emailed the hotel before posting this review but no response.
Russell
Compact hotel, free breakfast which is alright, great area for food and about 20 mins walk away from New Street
paul
Decent hotel
Breakfast adequate
Tram stop next door(10 min to bullring,30min to nec)
Parked at hampton street car par £6.20 24hrs.
Be aware its in emmissions zone,so need euro 6 diesel
Breakfast adequate
Tram stop next door(10 min to bullring,30min to nec)
Parked at hampton street car par £6.20 24hrs.
Be aware its in emmissions zone,so need euro 6 diesel
Raj
We were told Expedia hasn’t paid them and we have to pay again.
We paid and there is no clear way to put a claim for our money
We paid and there is no clear way to put a claim for our money
Maxine
This was the second time that I have stayed at this hotel and it was just as good as the first time.
Staff are friendly, helpful and diligent.
The room has everything that you need and more without it being cramp.
The gym is a bonus and breakfast is lovely.
I highly recommend this hotel if you are staying in Birmingham
Staff are friendly, helpful and diligent.
The room has everything that you need and more without it being cramp.
The gym is a bonus and breakfast is lovely.
I highly recommend this hotel if you are staying in Birmingham
Henry
Staff friendly and approachable. Everywhere clean and tidy.
Aga
Room was clean overall. The toilet needed a wipe down before use. There was no door stop for the door between the bathroom/hallway and the bedroom. Door wasn’t staying open. Asked reception, they couldn’t help. Something worth looking at. The shower was dripping after every use for hours on end. Staff was lovely, housekeeping was so friendly when asked for fresh towels. Free breakfast was a bonus, simple but tasty. Bacon was quite tough. Good location. Overall it was a lovely weekend at a decent price.
Ann
Friendly staff great breakfast convenient location right next to tram stop
Karmen
Lovely
richard
Fabulous value with large rooms, bigger than normal twin beds and free buffet breakfast
Lutfi
Pleasant stay. Room 2 adults and 2 children. Sofa bed pulled out. All well.
Taranjeet
All okay
Ellen
I stayed here for two nights with my partner and two young kids, the room, hotel etc was immaculate, we had the pleasure of meeting Faye, Ryan and Akira, they were very warm welcoming and beyond friendly and treated us like family. My kids were handed activities when on arrival and when we wanted to put the Aston Villa game on there was no hesitation from these friendly people. Next time we come to Birmingham I would stay here again, highly recommended and thank you staff for a lovely welcome and wishing us safe travels on route home
Beena
Room was clean and spot less. Ryan was very friendly and helpful. Very happy with the stay.
Sam
Great stay great room, door was very stiff leading into the bathroom. Wasn’t able to close properly
Scott
Good value
Andrew
Clean room, friendly staff.
Kim
Room was very clean,bathroom spotless.Staff very welcoming and polite.Only negative,breakfast was not very hot and i feel there should have been fresh fruit like bananas and melon.
Fatima
Yes
Dave
Nice room, shower and breakfast. Good value
Andrew
Friendly staff, clean room good location.
Clare
Clean room. Helpful staff. Good breakfast.
Morris
Location is not good for me
Peter
Wonderful service from reception team , room and bed lovely , nice bar and good breakfast , excellent for tram
Raja
Room was good condition. Facility was understaffed. Breakfast was not too appetizing. Staff was outstanding, however had to multitask so they were a bit stretched service wize.
Adam
Great hotel, friendly staff and immaculate room. Happily stay there again
Mark
Terrible
Dave
*****
Will
Had a great stay the hotel is in a weird location with no secure parking.
Ashish
Rooms were smaller than usual, staff are good, breakfast was terrible
Angela
Clean room helpful staff great breakfast
Sarah
Staff
David
Could have been more in way of fruit. Fruit juice of poor quality. Waffles and cooked breakfast very good
N
staff
James
I had paid for the room in June,( 6 months in advance)only to find on my arrival that the hotel was over- booked, and my room was no longer available. An absolute disgrace, they had already taken my money. Had to switch to another hotel, with a rock hard bed and lumpy pillows. I will never stop in a Hampton by Hilton again.
Julie
There was a lack of staff. The reception staff were having to serve at the bar and prepare meals too. We waited almost an hour for pizza on our first night, after being told it would take 20 minutes.
Our hospitality tray was not replenished during our stay.
The dining area wasn't large enough to accommodate the number of guests for breakfast.
Our hospitality tray was not replenished during our stay.
The dining area wasn't large enough to accommodate the number of guests for breakfast.
Katrina
I went down for breakfast at 8.50am (it goes on until 10am) and the small area that was set up for self service breakfast was ransacked, with no more coming out (whilst I was there for 20 mins). I didn’t bother going down for my free second breakfast!
Mohammed
Clean room and staff ⭐️⭐️⭐️⭐️⭐️⭐️
Michelle
Clean room and friendly staff.
Lorraine
Reception staff and breakfast staff all very nice and helpful
Irina
Nice hotel , helpful staff
n
Expected a little more standard from Hilton. Staff were polite enough but not very professional by chewing gum and eating. One staff member from the reception took a plate of food from the breakfast buffet for herself and ate it behind the reception.
sharon
fab little break away
Karen
Room very clean! Had own iron and iron board which is a nice touch! Reception friendly and helpful. Nice big single bed! Very happy with my stay.
Rachel
Very clean
Sheri
Our room was clean and cozy. Staff were friendly and helpful. Breakfast was a nice bonus.
Catriona
Clean room, helpful staff.
Tyrus
Mediocre
Mr l
Checking in was easy. We had a adapted room on the ground floor. Staff friendly. Stay here often as close to the tram into Birmingham bullring
deborah
The overall stay was very good. The breakfast was lovely.
The staff are so friendly and helpful. But the bed was so uncomfortable. The pillows are small. The cleanliness of the room is spotless. The shower was powerful.
The staff are so friendly and helpful. But the bed was so uncomfortable. The pillows are small. The cleanliness of the room is spotless. The shower was powerful.
Sally
Clean room the staff were really helpful and friendly.
megane elizabetta
Comfy bed, hot shower, tasty breakfast, friendly,
Roy
The staff was quite good,the room spotless the bed very comfortable and a 50 inch or more TV .The hotel is next to St Paul's tram station assemble from New Street train station follow signs to Metro ,walk left out of hotel past garage you will see Tesco Extra across the road bigger food store .
david
Clean & tidy
Polite staff ideal for our needs
Polite staff ideal for our needs
katrina
The reception staff was amazing, however room had mould and the breakfast didnt have baked beans 😱 no muffins, no glasses for the juice asked a member of staff she told me to use a mug...
James Edward
Great location. Good service
Mark
The room was nicely decorated and clean and I enjoyed the breakfast. Nice stay.
Stefan
Check in was easy, staff happy to accomodate our request for rooms close together.
The rooms. One was fine, the other had a terrible smell from the drain. Not a massive issue just a trap seal loss. Rooms were clean and tidy.
Unfortunately both rooms the beds were the first failure, mattresses with springs poking into you, simply poor quality mattresses
Pillows looked great. Unfortunately when you lay on them they flatten out to pancakes with close to no support.
Following morning, went to breakfast. After expecting the same quality we experienced at the other hilton in birmingham recently, this fell far from the mark.
The cooked food was vile. Hard, stale, rubbery, overcooked, undercooked. They managed to tick all of those boxes.
Visually unappealing.
Bread for toast was starting to go stale. Then the most gutting part...... no waffle station as we expected and experienced at the other hilton previously mentioned.
Everyone left most of the food and left completely dissatisfied.
Went back to the room, collected our things abd checked out. Before arrival the previous day we had asked if there was a car park or a third party that was teamed up with the hotel. The lady on the phone told us which car park to use to get a discount from the hotel and kindly included the postcode.
When checking out we asked the lady if she could help us with the parking validation or discount. We were promptly told no, we dont do that despite saying the lady on the phone told us otherwise.
The rooms. One was fine, the other had a terrible smell from the drain. Not a massive issue just a trap seal loss. Rooms were clean and tidy.
Unfortunately both rooms the beds were the first failure, mattresses with springs poking into you, simply poor quality mattresses
Pillows looked great. Unfortunately when you lay on them they flatten out to pancakes with close to no support.
Following morning, went to breakfast. After expecting the same quality we experienced at the other hilton in birmingham recently, this fell far from the mark.
The cooked food was vile. Hard, stale, rubbery, overcooked, undercooked. They managed to tick all of those boxes.
Visually unappealing.
Bread for toast was starting to go stale. Then the most gutting part...... no waffle station as we expected and experienced at the other hilton previously mentioned.
Everyone left most of the food and left completely dissatisfied.
Went back to the room, collected our things abd checked out. Before arrival the previous day we had asked if there was a car park or a third party that was teamed up with the hotel. The lady on the phone told us which car park to use to get a discount from the hotel and kindly included the postcode.
When checking out we asked the lady if she could help us with the parking validation or discount. We were promptly told no, we dont do that despite saying the lady on the phone told us otherwise.
David
All good beer a little pricey and not best quality
Lewis
Orange Juice was very watered down, was like squash. 1 coffee machine which was very busy and always breaking.
Tony
I found the bed uncomfortable and there was a constant noise in the room when trying to sleep coming from outside (not other guests - it sounded like a constant knocking noise from outside)
Casey
Nice breakfast; big rooms; easy to get to.
Chrystelle
Clean spacious room. Very conveniently located. Great selection for the breakfast. Staff helpful and friendly.
Sarah
Staff disinterested. Poor service other than check in. Chewing gum stuck to surfaces in bedroom.
Gavin
Good clean rooms. Good breakfast buffet. A little out of the city centre - walkable
Debra
Hotel nice area not so
Sarah
Room was nice, spacious, clean and accomodating thank you
Tom
Clean, nice property. Friendly staff. Lifts were ropey to say the least! Breakfast was good bar the lack of a coffee machine, only perculated coffee available. Sofa bed was only just usable, fine for small children but the dip in the middle would have made it unusable for a larger child or adult.
Lars
Clean and convenient quick walk to at Paul’s square
Tahir
Excellent stay
A very comfortable stay
Excellent staff, very polite
Breakfast was filling
Bedroom was a good size beds are comfortable.
A good standard which is expected from a hotel associated with Hilton….
Excellent staff, very polite
Breakfast was filling
Bedroom was a good size beds are comfortable.
A good standard which is expected from a hotel associated with Hilton….
Shah
The breakfast at the property was not up to standard. Asked for fried egg they said none available. Then asked for veggy sausages they said they didnt have any.
yowhannes
Clean ,helpful staffs, easy to get to city
Annette
Lovely clean and comfortable room.
Kevin
Great Hotel Great value for money with breakfast
Over visiting our son who is working in Birmingham. What a Lovely Hotel the staff, rooms and value for money is brilliant. Would definitely recommend. Only a 15 minute walk into city centre which was great getting in our steps everyday
Dennis
First time stay, highly recommended.
Great hotel with friendly and professional staff. Room was excellent and newly refurbished.
Jo
Bed was super comfortable and nice bathroom
Sarah
Lifts dont work properly. Most staff were very helpful but others were definitely not. Lots of noise coming from other rooms and corridor from inconsiderate guests.
Neil
Good
Venetia
Great short stay, staff were very friendly, lovely and comfortable room.
samantha
Dissappointing waste of money.
Breakfast was quaint but enjoyable. Staff were always huffing or complaining. Any issues brought up to staff were quickly dismissed. I dont think the price they charge is reflected in anyway within the hotel. Wifi was tempermental at best and the tv didnt work. Transport access was great as right next to a tram stop but also next to train tracks so hard to get a good night sleep, especially on the hard bed. Staff attitude was definitley the worst part of the experience and we have devided not to use the chain again due to this. Only redeeming factor was the transport access and the breakfast.
Julie
The hotel was in good condition, rooms clean and comfortable. Breakfast had good variety. Staff was helpful. It is right next to a metro stop and bus stop and walking distance from the center.
Internet didn’t always connect well in the rooms but overall a great stay
Internet didn’t always connect well in the rooms but overall a great stay
Lornalee
For a 3.5 srar hitel it wasnt sctually thst bad. Area not nice at all. Very close to bus/tram stops
Linda
Property was well presented with nice breakfast. Checkout was however very slow (only one person in the desk in a Saturday morning) which then meant I missed my train.
Location & surroundings
Hampton By Hilton Birmingham Jewellery Quarter
98 - 104 Constitution Hill, Birmingham, United Kingdom
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Hampton By Hilton Birmingham Jewellery Quarter
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