Name: Staycity Aparthotels Birmingham City Centre
Address: Charlotte street, 88, Birmingham, B31PW, GB

10/10

Exceptional

20 Jul 2026

Amit - Shweta

Good location, clean rooms, modern facilities
Nespresso machine & dishwasher comes handy

Family_with_children

8/10

Excellent

17 Jul 2026

Kieran

The room was roomy. I asked for a quiet room and was put in a room on ground level right beside the street with noise from people walking by and cars during the evening. Quiet at night except for the shower pump for rooms above or around mine located right beside the bed! This kicked in at 5:30 and was on and off for the next couple of hours as people showered. Not a good night sleep.

Self

10/10

Exceptional

14 Jul 2026

Anupom

What a great aparthotel this is!

Great location in the city centre but still quiet and secure covered parking next to the hotel.

Our room overlooked the canal which is interesting in the morning as barges make their way through the locks

We loved the bars, cafes and food halls in the area and St Paul's square.

The apartment itself is very comfortable with everything you need for a short or longer stay such as a washing machine, dryer and dishwasher.

The bed was comfortable and the AC was doing a good job considering we were there during a heatwave. Shower was very powerful which was great in this heat.

Staff all very friendly.

Highly recommended.

Partner

10/10

Exceptional

13 Jul 2026

Carol

Very good stay. Lovely room.

The only downside was the accommodation was a little far from the centre

Family

10/10

Exceptional

12 Jul 2026

Lucy

A go to been here many times

Self

10/10

Exceptional

12 Jul 2026

Peter

Very friendly staff, great trip for a group. Ideal for any visit to Birmingham. 15-20min walk from New Street station and.

Friends_and_family Friends

8/10

Excellent

06 Jul 2026

Francesco

Clean large room.

10/10

Exceptional

06 Jul 2026

Tanya

Great location, easy parking reasonably priced, rooms were cosy, beds comfortable, breakfast was great& good selection only flaw is there was no where to put your plate when trying to serve breakfast as the lids do not stay up so you need 3 hands but overall lovely hotel& would stay again

Friends

10/10

Exceptional

05 Jul 2026

John

Good appartment with air conditioning. Like the addition of a coffee machine. Parking adjacent was good but quite tight spaces.

8/10

Excellent

04 Jul 2026

Keaton

We enjoyed our stay and would definitely choose to stay here again

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Katie

Great location!

Family

10/10

Exceptional

27 Jun 2026

Donna

The welcome we got from the reception staff was so warm and friendly we instantly felt at home. The room was nice and cool on arrival (a relief during the heatwave!) and the room was ideal for the 3 of us sharing an apartment. Had everything we could need. Will definitely stay here when next in Brum. Thank you Staycity Apartments

8/10

Excellent

26 Jun 2026

Andrew

Clean room. Spacious. Friendly staff. Good location.

Partner

10/10

Exceptional

17 Jun 2026

Jason

Great place to stay, convenient

10/10

Exceptional

14 Jun 2026

David

Great service from walking into the hotel to walking out. A big 5 star

Partner

10/10

Exceptional

13 Jun 2026

Kat

We spent a lovely couple of nights at StayCity. Great location in the Jewellery Quarter and surprisingly close and easy into town. Staff were very friendly and helpful. Room was quiet with everything you need. We will stay here again.

Partner

10/10

Exceptional

08 Jun 2026

Michael

Great welcome and easy guide through the services available during the stay.
Apartment equipped with all you would need for a short visit. Sofa bed was very comfortable and easy to bring out and put away. Probably one of the calmest places I've stayed in. Great location for easy access to the city. Would definitely recommend and stay again.

Friends

10/10

Exceptional

06 Jun 2026

Emily

Stayed here for 2 nights as we had a concert at the Utilita Arena! Only a 10 minute walk if that to the Utilita Arena, and 15 minutes to the bullring and other areas located within Birmingham City Centre! We stayed in a one bedroom apartment , it was very well maintained and clean! The hotel uses an app which also has the feature of messaging and speaking to a member of staff on reception if this is needed during the stay! All staff we interacted with were pleasant and very helpful!

Partner

10/10

Exceptional

04 Jun 2026

Maxwell

A great place to stay, especially at the price.

Parking is only a discount at the next door parking lot, unfortunately, or at limited times in front of the property.

Self

10/10

Exceptional

03 Jun 2026

Jenny

We had a really great stay here. Very warm welcome from the lovely front desk team, and the apartment itself was exactly what we needed.

The beds were really comfortable and we had every we needed for our stay. Would definitely recommend them.

Family_with_children

4/10

Poor

02 Jun 2026

paul

Don’t stay here if it’s a good nights sleep you are after. If it isn’t noisy inconsiderate guests on nights out. It’s young kids bouncing on beds at all hours. Or deliveries in the street outside all night. Out of the 4 nights I stayed I didn’t get more than 3 hours sleep a night. Couldn’t wait to get away from the place. At £28 a night parking you’d think it would be secure. All the doors are permanently unlocked and the spaces are just about big enough for a push bike.

Business

10/10

Exceptional

31 May 2026

Ruby

Great hotel will definitely stay again

Friends

10/10

Exceptional

27 May 2026

Dale

This property has been one of the best I have ever stayed in, the staff are all very helpful and go above and beyond especially Mavis and Celia who attended when I stayed there, the breakfast buffet was amazing and they offer a 24 hour service. Rooms are spotless, they offer a range of cold, hot, alcoholic and non alcoholic drinks as well as snacks and a few others food items

Friends_and_family Friends

6/10

Pleasant

17 May 2026

Philip

Astonishing that my room didn't have a shaver socket, everything else fine

Friends_and_family Friends

8/10

Excellent

16 May 2026

Temidayo

I would recommend & will likely stay here again if I am ever in the area.
Positives: Easy check in, parking is discounted & next door, late checkout option, comfortable bed, kitchen area fully stocked & had everything needed, the room areas were split nicely & the shower water pressure was perfect!
Negatives: I paid for a family room but was given a standard room which meant I had a shower instead of a bath tub which was annoying as the shower head did not come off making it difficult to shower without getting my hair wet which was inconvenient and annoying.
The walls and floors are thin so you hear your neighbours & every bang and footstep. The bedroom layout was annoying, it was decently sized but, I booked a family room as I preferred that layout. I just had to manage the awkward space. Parking is a little dear especially as you risk paying for the day & coming back to no spaces essentially losing out on money. It would be good if parking could be pre-booked or secured so that guests know that they will come back to a space especially as you pay per day.
Communication between reception and housekeeping needs to be improved as I paid for late check out (which isn’t cheap) however, as I was preparing my things, a male member of housekeeping staff walked into my room.This was very scary as I had placed the do not disturb sign on my door & they did not knock, luckily I was fully dressed but I did not appreciate this at all & it left me on edge. Overall it was a decent stay.

Self

10/10

Exceptional

15 May 2026

NR

Really lovely hotel, staff couldn't do enough, room was great, we had to make our own beds on arrival, but that was ok. I dont think the breakfast is worth the money sadly. But would stay again!

Friends_and_family Family

10/10

Exceptional

14 May 2026

Kimberly

The staff and the stay was great. The apartment room very clean and staff very friendly and helpful.

10/10

Exceptional

14 May 2026

William

It was excellent, need I say more

Friends_and_family Family

6/10

Pleasant

14 May 2026

DARREN

It's a good location and cleanliness is ok. Noisy from floors above so hard to get peace - poor insulation. Luckily I had photo ID for check in as without it you can't check in - even though no mention of this on the booking!

6/10

Pleasant

09 May 2026

Sandra

I had requested ground floor this had been accepted but I had stated near lift if not possible, was told would be ground floor but was put on first and not near the lift! Issue with heaters in room but felt wasn’t dealt with properly! Room sizes were good, facilities within the room were good, having tv set to a loud number was an issue especially when up very early and put tv on would wake neighbours

Self

8/10

Excellent

08 May 2026

Mogamat Kashief

The staff were friendly, room was clean and our stay was delightful 🙂

Family

10/10

Exceptional

07 May 2026

Heidi

Stress free checking lovely staff, great accomodation

10/10

Exceptional

03 May 2026

Hannah

Room was clean and comfortable and came with everything we needed including a small kitchenette and a pull out sofa bed as well as the main bed.
The lady on reception who checked us in was lovely and helpful and was giving out free shots to the adults staying that were attending the Yungblud concert. Breakfast was available to book (we didn’t use it this time) and drinks were available at the bar. Utilita are a was a short easy 10 minute walk away and prices were reasonable. I would stay again.

10/10

Exceptional

30 Apr 2026

Fran

Great apartment equipped with everything I needed-towels, iron, fridge and cooking equipment. Parking was as advertised a day in the adjacent parking area- you drive up to the shutter and it opens and you then pay up front at the machine. Staff were really helpful and the property was just a very short walk into the centre and 10mins walk to the ICC. Felt safe as a solo female traveller in this area. Hotel is really well sound proofed so no noise overnight.

Self

10/10

Exceptional

30 Apr 2026

Sean

Lovely specious and comfortable

Self

10/10

Exceptional

30 Apr 2026

Faye

Excellent size apartment for one person teeny bathroom would have been a little cost for more than one. Bed was comfy but bedding was quite poor quality bathroom door was grotty otherwise vgc and clean bright environment

Self

10/10

Exceptional

26 Apr 2026

Nicki

Excellent apartment with a fridge, dishwasher, microwave, nespresso machine (4 pods supplied) , kettle, toaster, plates, bowls, cups, glasses etc. Separate bedroom (ours could be twin or double) 2 seats in the main room that can be converted to beds. The main room had a table with 4 chairs and the kitchenette! The bathroom was small but has everything you needed including a shower that warmed up instantly! My only issues would be that the door/gap into the shower cubicle was rather small, it could have been tight getting in for anyone larger or wider/broader.

Family

8/10

Excellent

25 Apr 2026

Nicky

Good check-in with friendly welcome. Great base especially if visiting the Utilitia Arena. A short 10 mins walk via canal path and you’re there. The 1 bed apartment was perfect for a family of four (2 single beds and 2 single sofa beds) Door separates bedroom to lounge area so ample space for an overnight stay. Small bar area if you want to grab a quick drink. Cannot comment on breakfast as didn’t have it. Would stay again.

Family

10/10

Exceptional

25 Apr 2026

Anneli

Fabulous staff and everything and more than you need in the apartment

Family

10/10

Exceptional

24 Apr 2026

Simon

Great stay thank you staycity

Friends_and_family Friends

10/10

Exceptional

24 Apr 2026

Bernadette

The hotel was great, exactly what we needed with 3 of us all staying there for a concert at the Arena just 8 minutes walk away. The staff there were lovely, so welcoming and helpful. Parking was easy. Would absolutely recommend and would stay if we come back to Birmingham again in the future.

Friends_and_family Friends

10/10

Exceptional

24 Apr 2026

Jeanette

Clean and tidy rooms. Staff were veey helpful.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Jonathan

Fantastic room especially at the price we paid for 3 people would definitely stay again

Friends_and_family Friends

10/10

Exceptional

17 Apr 2026

Tolu

The room was immaculate and decent.

Location wise it super accessible to the city centre

There’s good street parking at the weekend. If you’re staying in the weekday you may need to find a car park.

Self

8/10

Excellent

17 Apr 2026

Steven

Room was clean. Location was ok but not as central as expected

Friends_and_family Family

8/10

Excellent

14 Apr 2026

Denilson

Friendly staff, easy check in and out.

2/10

Poor

13 Apr 2026

Katherine

I almost never write reviews, but my experience was unpleasant and should be corrected. The woman checking us in was lovely and professional. We were traveling with our assistance dog and she asked for paperwork to prove it, which I provided after searching through emails. Later when I came down to grab delivery I mentioned that assistance dogs aren’t required to have “paperwork”, and she might pass this along to her supervisor because living with disabilities is already a constant hassle and they should consider changing how they approach things. Obviously, I understood this was not her personal policy.

The manager appeared to be listening in and then began addressing me saying that it is their policy to have proof. I said I understood but pulled up information about the Equality Act and assistance dogs that confirmed what I had mentioned earlier. Then she pulled up the Staycity website saying they charge extra for dogs and would be charging an extra cleaning fee. Keep in mind I had already shown proof that our dog was an assistance dog and she behaved perfectly the entire time. I informed her that this was discrimination and that an assistance dog is not considered a pet, but more like a medical device. Additionally, the law doesn’t require “proof” as there is no comprehensive assistance dog registry. It was a strange encounter that definitely left a bad impression. I had no personal vendetta, just wanted to make things easier for the next person.

10/10

Exceptional

13 Apr 2026

Brian

I have stayed at this property on anf off for the past 7 months and definitely my place to stay

8/10

Excellent

10 Apr 2026

WAYNE

Good Sized room, shower was great, didn't use the kitchen but it was perfect for a couple of people to use.

Self

10/10

Exceptional

08 Apr 2026

Jennifer

Fantastic place

Friends_and_family Friends

10/10

Exceptional

08 Apr 2026

Jennifer

Loverly place

Friends_and_family Friends

10/10

Exceptional

06 Apr 2026

Fergal

Spacious rooms in a good location. The staff are very helpful and friendly.

Self

10/10

Exceptional

04 Apr 2026

Matthew

Stayed here on a Friday night. Brilliant value for money, great location, friendly reception staff. Apartment was clean, well maintained, comfortable and quiet. Everything you need for a short stay in the city at a really good price.

10/10

Exceptional

03 Apr 2026

Brian

The location is great rooms are well equipped snd the staff are amazing

Business

10/10

Exceptional

01 Apr 2026

selina

Great gentleman Cecil if I’ve spelt it right. He was so helpful. Gave us directions to legoland discovery. It was my son’s birthday and he gave a little gift too. My son was so happy.
The rest of the staff we met too were also very helpful too and friendly.

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Susan

Lovely modern spotless clean apartment style rooms with fully equipped mini kitchen, convenient car parking facility with good availability on the day we arrived. Great location for Urilita visits, attentive friendly staff who surprised us with a complimentary bottle of Prosecco for our anniversary. Thoroughly enjoyed our stay, would highly recommend.

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Huzaifah

Staff welcoming
Rooms awesome and spacious

10/10

Exceptional

27 Mar 2026

Stephen

Great room, better than expected and great comfy bed.

Self

10/10

Exceptional

25 Mar 2026

mark

Lovely apartment

Family

10/10

Exceptional

22 Mar 2026

Brian

The room was very clean and check in was easy the staff recognised me and made me fell very welcome
The area is very close to the centre of town and pleanty of restaurants and bars in the area

8/10

Excellent

18 Mar 2026

derek

Hotel was in a great location

Partner

10/10

Exceptional

15 Mar 2026

Laura

Great location, very helpful and friendly staff.
Room was even better than expected.
Would definitely book this hotel again, thank you for a lovely stay.

Family

10/10

Exceptional

11 Mar 2026

Rachel

Great location, clean and convenient

Partner

10/10

Exceptional

06 Mar 2026

Gary

Good

Self

10/10

Exceptional

04 Mar 2026

Brian

Staff are great rooms very clean and a great location

8/10

Excellent

02 Mar 2026

Joanne

The main shopping area was about 30 mins away walking, but two local nearby supermarkets were handy

Partner

10/10

Exceptional

28 Feb 2026

Anthony

Great

10/10

Exceptional

27 Feb 2026

louise

Clean, well equipped, staff were welcoming and helpful.

Self

8/10

Excellent

24 Feb 2026

David

Staff were excellent, location good for all localities, city centre shops restaurants and bars. Only a couple of small issues,
mirror in the bedro

Friends_and_family Friends

10/10

Exceptional

23 Feb 2026

Maranda

Great experience and best beds and pillows around

Family

10/10

Exceptional

23 Feb 2026

Paul

Friendly staff, very clean and spacious. The location is central yet quiet. I would return again without question.

10/10

Exceptional

21 Feb 2026

David

Staff very friendly on arrival at the hotel.
Room upgraded free of charge as theybhad capacity to change it when we arrived.

Partner

10/10

Exceptional

20 Feb 2026

Ei thinzar

Nice

10/10

Exceptional

14 Feb 2026

Lloyd

The staff were so kind and the room was amazing. Lovely experience overall

10/10

Exceptional

14 Feb 2026

Harleen

Everything was perfect

Partner

10/10

Exceptional

13 Feb 2026

Tony

Good

10/10

Exceptional

10 Feb 2026

JORITA JING JE

Awesome

Leisure

10/10

Exceptional

06 Feb 2026

Victoria

Really friendly, helpful staff. Nothing too much trouble. Fixed a defect with the toilet whilst we were out for the day. Highly recommend!

Business

10/10

Exceptional

05 Feb 2026

Hermon

The room were clean, spacious, kitchen was well equipped with plates, pans, spoons, cups. The bathrooms were nice. Most importantly the staff were the sweetest. Celia ensured we were well looked after and made our experience 10/10. Definitely recommend you visit.

Friends_and_family Friends

8/10

Excellent

04 Feb 2026

Steven

Spacious and comfortable apartment. Parts of it were looking a little tired though and it could do with decorating. Otherwise fine. Breakfast was OK but a little expensive even at the discounted rate. Staff were friendly and helpful.

Business

8/10

Excellent

02 Feb 2026

Joanne

Great location helpful staff

Friends_and_family Friends

10/10

Exceptional

31 Jan 2026

Deborah

Lovely room

Friends_and_family Friends

10/10

Exceptional

31 Jan 2026

Tulsi

the check in staff and check out staff were amazing, really helpful and friendly.

Friends_and_family Friends

10/10

Exceptional

31 Jan 2026

Sanya

Fantastic for long stays as you have an abundance of basic facilities (fridge, hob, dishwasher, microwave, utensils and more!) and for a 4 person stay I had booked you have a separate living area with a couple of sofa beds.

Unexpected but brilliant. Staff amazing and will definitely be staying again when I'm looking for a home away from home, in the heart of lively Birmingham.

Oh, and the staff were amazing and very accomodating.

Partner

10/10

Exceptional

29 Jan 2026

Francesco

Room clean and spacious.
Will stay again!

Business

10/10

Exceptional

29 Jan 2026

Gray

Clean and good facilities

Business

10/10

Exceptional

26 Jan 2026

Brian

Its all round good hotel with everything you need

10/10

Exceptional

26 Jan 2026

Kendall

Been here lots of times and the rooms have been upgraded now so even better

Friends_and_family Friends

10/10

Exceptional

22 Jan 2026

Brian

Its a great location very close to town centre the staff are very friendly and very good rooms

8/10

Excellent

18 Jan 2026

Nadine

Friendly staff and a modern place in a ideal location. Only issue we had (and a big one) is the noise levels at night.

Partner

10/10

Exceptional

09 Jan 2026

Brian

Great location excellent staff very clan rooms

10/10

Exceptional

04 Jan 2026

Sally

All wonderful, would stay again

Partner

10/10

Exceptional

01 Jan 2026

Richard

Nice room good value for money

Leisure Partner

10/10

Exceptional

31 Dec 2025

Michael

Wonderful staff went above and beyond to make our family feel extremely welcome. Comfortable room was much better appointed than expected and we all had a great night's sleep. Beautiful part of Birmingham to stay in.

Leisure Family_with_children

10/10

Exceptional

24 Dec 2025

William

Fabulous place staff welcoming. 5stars

Friends_and_family Friends

10/10

Exceptional

23 Dec 2025

Brian

A very good stay staff are lovely and the rooms are very good location for the city centre is great

Business

10/10

Exceptional

20 Dec 2025

Patricia

We really enjoyed the apartment, which was very comfortable and well-appointed. Everything had been thought of.
The hotel staff were extremely helpful and friendly.
The breakfast was great and the lady in charge of this could not have been kinder or more helpful.
Our only minus was the cost of the parking. Whilst very convenient, right nextdoor, the cost was prohibitive, even with the discount code provided by the front desk. This really adds to the cost of a night's stay. In future, I would consider a nearby NCP car park. The hotel's location is very good for the city.

Partner

6/10

Pleasant

16 Dec 2025

Martin

Lovely room just a shame that every time someone flushes the toilet the shower gurgles which wakes you up, or did me but I’m a light sleeper, if it wasn’t for that the rating would of been 5

Partner

6/10

Pleasant

15 Dec 2025

Sean

Tired rooms

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Vivienne

The room was lovely! Staff were very Friendly & helpful and a Perfect location to stay! it was our first time staying in Birmingham and we will definitely be back again soon.

Partner