HB
Half Board
Usually includes breakfast and one additional meal.
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Holiday Inn Express Birmingham - City Centre
Birmingham · United Kingdom
19 Holliday StreetView location
9.0/10Excellent2,288 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.0/10 9.0
Condition9.2/10 9.2
Amenities8.8/10 8.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Holiday Inn Express Birmingham - City Centre
Central Birmingham hotel with free Wi-Fi and Breakfast includedHoliday Inn Express® Birmingham - City Centre hotel is 10 minutes’ walk from Grand Central train station and Grand Central shopping mall. The hotel is 10 minutes’ drive from the M6 motorway, while Birmingham Airport (BHX) is a 15-minute train ride away.
A short walk takes you to events at the International Convention Centre. You can host informal meetings in the hotel’s relaxed lobby lounge area before reaching companies like RBS and KPMG in the nearby Colmore Business District.
Browse for designer fashion at the nearby Mailbox shopping centre, anchored by a Harvey Nichols department store. Selfridges, housed in a landmark futuristic building, is a quick stroll away at the Bullring mall, near the Hippodrome and New Alexandra theatres.
At this hotel you can enjoy:- A hot Express Start breakfast buffet included in the room rate- Free Wi-Fi throughout the hotel- A Business CentreWelcoming rooms come with blackout blinds and pillow menus to help you get a good night’s sleep.
Show less
Wake up to a power shower and enjoy the inclusive buffet breakfast in the bright Express Café and Bar.
It’s just the place to chat with friends and colleagues over a coffee or a cold beer, and if you need a bite to eat, try the all-day menu of snacks and light meals.
With a stay at Holiday Inn Express Birmingham - City Centre by IHG in Birmingham (Birmingham City Centre), you'll be steps from The Mailbox and 3 minutes by foot from Broad Street.
This hotel is 0.2 mi (0.3 km) from Symphony Hall and 0.8 mi (1.3 km) from O2 Academy Birmingham. Stay in one of 250 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Popular amenities
Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Green Key (Foundation for Environmental Education)
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Spoken Language
Portuguese
English
Polish
Romanian
Nearby attractions
The Mailbox
0.2 km / 0.1 mi
Shopping District
0.2 km / 0.1 mi
Broad Street
0.3 km / 0.2 mi
Gas Street Basin
0.4 km / 0.2 mi
Brindleyplace
0.4 km / 0.3 mi
Symphony Hall
0.4 km / 0.3 mi
Centenary Square
0.4 km / 0.3 mi
Library of Birmingham
0.5 km / 0.3 mi
Industry and Genius
0.5 km / 0.3 mi
The Alexandra Theatre
0.5 km / 0.3 mi
Birmingham Christmas Market
0.6 km / 0.4 mi
Birmingham Town Hall
0.6 km / 0.4 mi
National SEA LIFE Centre
0.6 km / 0.4 mi
Utilita Arena Birmingham
0.7 km / 0.4 mi
Victoria Square
0.7 km / 0.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 250
- Number of floors (main building): 18
- Double rooms: 24
- Suites
- hotel
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Room serviceExtra charge
Show 22 more facilities & services
- Laundry service
- Smoke detector
- Hotel safe
- Lift access
- Shop
- Newspapers
- Luggage room
- Clothes dryer
- Towels and bed linenExtra charge
- Café
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- Printer
- Fax
- Casino
- Breakfast
- Breakfast buffet
- Non-smoking establishmentExtra charge
- FitnessExtra charge
- GolfExtra charge
- TennisExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
AI
All Inclusive
Meals and selected drinks/services may be included.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Birmingham - City Centre
TWIN NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Birmingham - City Centre
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 20 m²DBT.ST
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Birmingham - City Centre
Double or Twin STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Birmingham - City Centre
Room WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Birmingham - City Centre
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Birmingham - City Centre
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 20 m²TWN.ST
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Birmingham - City Centre
TWIN STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Birmingham - City Centre
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 20 m²DBL.H6
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Birmingham - City Centre
DOUBLE Accessible
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST-1
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Birmingham - City Centre
DOUBLE STANDARD
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Birmingham - City Centre
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN TWO BEDSTWIN • TWO BEDSTWN.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Birmingham - City Centre
TWIN TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARD • 20 m²ROO.ST
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Birmingham - City Centre
Room STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Birmingham - City Centre
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Birmingham - City Centre
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Birmingham - City Centre
DOUBLE STANDARD
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Holiday Inn Express Birmingham - City Centre
100
reviews shown
Ossama
Nice place. Stayed for 12 nights. No problems at all.
Alan
Excellent stay - great location - fabulous breakfast - great deal
Gemma
Great location, very quiet rooms. We were situated right next to the lift but didn’t hear anything all night. Breakfast is good, it can get busy.
Comfy bed and pillows.
Take your own hairdryer, the one is the room isn’t very good.
And allow plenty of time for the lifts, they can be a bit slow.
Comfy bed and pillows.
Take your own hairdryer, the one is the room isn’t very good.
And allow plenty of time for the lifts, they can be a bit slow.
Meera
This was one of the better holiday inns around the UK
Martin
It was a lovely place to stay, staff very helpful. We would stay there again.
Deborah
Great value for money, short walk to New St. nothing fancy but definitely did the job!
Dean
Included breakfast was beautiful and The fact that you can go to the breakfast area 24/7 for hot drinks was a really nice touch. Free Late check out option also handy.
Honestly so clean I thought it was a new build but was opened 10 years ago. Will return.
Honestly so clean I thought it was a new build but was opened 10 years ago. Will return.
Melissa Elaine
Great location, great room, great service, great breakfast, all decor seems relatively new and well maintained, overall had a great experience, pleasantly surprised as room was pretty cheap for a city centre hotel.
Nikesh
Check in was amazing, my daughter got her own key card, room bigger than I expected with a good view, quiet too. Stay went great. Breakfast was good too, great choices and friendly staff. Planning next trip here already
Mukesh
Very well located hotel with good amenities and standard of rooms. The only downside was how difficult it is to get good quality sleep either of the pillows provided. Might seam petty but it’s important to have comfort to aid a good night’s sleep. I would however recommend this hotel and location
Jan
Exceptional value for money at this modern hotel close to Birmingham New Street station
Ossama
Good place excellent staff
Kimberly
Great!!
martin
Nice hotel stayed here on numerous occasions when visiting family in Birmingham, close to town and new street station 5/10 minute walk, close to canals and leisure facilities 5 minute walk.
Hotel bright, clean and pleasant staff.
Breakfast good selection be better with egg choice fried or poached over just scrambled but good start to the day.
Hotel bright, clean and pleasant staff.
Breakfast good selection be better with egg choice fried or poached over just scrambled but good start to the day.
Charles
Room was clean, staff were great. Any issues I did have were swiftly sorted and resolved. Really nice place to stay and 10 mins walk from new street station. Breakfast is a standard buffet style and really pleasant.
Peter
Clean hotel, a.c. Is not powerful.
paul
air conditioning poor noisy and not cooling enough, breakfast not so good
Helen
This hotel was perfect for our stay. Close to New Street station on foot as well as to the city centre and restaurants you may need.
Accommodation we couldn’t fault.
Breakfast was great and included in the price we paid!! We definitely will stay here again!! Thank you ☺️
Accommodation we couldn’t fault.
Breakfast was great and included in the price we paid!! We definitely will stay here again!! Thank you ☺️
Alison
Nicely refurbed and quiet (given where it is located). Curtains needed attention in 306 as could not close them fully as damaged. Air con certainly needed attention as it was set to 19 and it was not 19 in that room (more like 26) and the temperature could not be adjusted downwards and on such a hot night.
But stay very convenient and pleasant, would stay again and good location for bars/restaurants etc
But stay very convenient and pleasant, would stay again and good location for bars/restaurants etc
Suraj
Good option - close to amenities and international centre
Alexander
I had a very enjoyable stay and was happy with the overall experience. The breakfast was excellent, with a good variety of fresh and tasty options to start the day. My room was clean, tidy, and well maintained, which made it comfortable and relaxing. The shower had great water pressure and the temperature was perfect, making it easy to unwind after a long day. I also appreciated that the air conditioning was already working before I entered the room, so it was cool and comfortable from the moment I arrived. The staff were friendly, professional, and always willing to help with any questions or requests. Their excellent service made me feel welcome throughout my stay. Overall, everything met my expectations, from the cleanliness and comfort to the quality of the breakfast and the attentive service. I would happily stay here again and would recommend this hotel to others looking for a pleasant and comfortable experience.
gerson
The hotel's in a great spot, right in the center for Broad Street, the train station, and the Bull Ring. Check-in was quick, and lucky for me, the room was ready early. The staff are friendly, and there's a good breakfast selection
Matt
All good as had stayed here previously but ac didnt work. I was in a rush so didnt report which is my fault not the hotels.
Colin
This is lovely hotel in an excellent central position in Birmingham. It was modern, clean and tidy. Breakfast was excellent. We really enjoyed our visit.
Michael
Good and clean and quiet
Elizabeth
Clean room, nice breakfast, friendly staff, great location.
Ruchel
The staffs were so kind and helpful, esp their Manager Edu. Our bathroom sink wasn’t draining well & he tried to fix it, but really needs an expert. Room was clean & decent size. The breakfast buffet has a lot of choices, drinks & desserts as well. I’ll recommend this hotel as it’s a walking distance too to the city centre.
J
Great stay for business
Debbie
Loved my overnight. Staff are attentive and lovely could be doing with better signposting
Janak
Air conditioning not work. Horrible
Helene
Good night sleep, very helpful and friendly staff! Great location. 5 stars!
Janet
Everything was great, but they need to get an ice machine
Sara
The room was clean and well presented.
It was comfortable and well-designed.
It was in a good location close to the tram station.
It was comfortable and well-designed.
It was in a good location close to the tram station.
irene
The staff were outstanding. Really helpful and professional.
Michelle
The place is lovely and clean mostly was one or two little issues but that’s my personal preference staff was lovely :)
Hannah
Perfect location for city centre, easy parking in Aston car park, room absolutely lovely and air con a bonus in the recent weather. Breakfast was brilliant and kept us going all day. We’ll definitely be back!
Gary
We arrived late Friday the booking was really easy, the staff were very professional. We went to are room and found it very comfy and clean. We stayed for two nights. The breakfast was excellent the food was plenty and constantly being replenished and was hot. The staff at the breakfast area were very good and helpful. We found the prices at the bar not cheap but the staff were very good serving the drinks. Would definitely book this hotel again, right in the centre not far from Birmingham New St station.
David
Great location And value for money!
Ruth
The queue at reception was way too long
Roland
.
Amy
Great location, friendly staff, comfortable room and a good breakfast
Suzanne
Beautifully maintained property, quite stunning from a distance.
The room and bathroom were excellent, spacious and with every facility.
The inclusive breakfast was brilliant value included within the room rate.
The receptionist when we arrived Sat evening was great and knew what he was doing.
They are obviously training new staff which did lead to long waits at the bar and the reception in the morning but all in all everyone was kind and helpful.
Highly recommend for a stay in Birmingham, with discounted overnight parking and a 12 min walk to the city centre.
The room and bathroom were excellent, spacious and with every facility.
The inclusive breakfast was brilliant value included within the room rate.
The receptionist when we arrived Sat evening was great and knew what he was doing.
They are obviously training new staff which did lead to long waits at the bar and the reception in the morning but all in all everyone was kind and helpful.
Highly recommend for a stay in Birmingham, with discounted overnight parking and a 12 min walk to the city centre.
Paul
Great hotel, clean, friendly staff, reasonably priced bar and breakfast was great too
Joe
Clean spacious room and friendly staff. I would stay here again as the hotel was well located in the city centre.
Maddie
Great breakfast
John
Excellent central location. Easy walking distance to Mailbox, Arena, ICC and Symphony Hall.
claire
All fabulous, everything wonderful
Barbara
Everything about the hotel was perfect, and I will definitely consider Holiday Inn Express in the future as a priority.
The hotel was spotless and the room was everything that you would want it to be. I particularly loved the blackout curtains, comfortable bed, pillows, and spacious bathroom. It was very quiet and I slept very well.
Reception were really helpful and interested in whether you were having a good stay
Breakfast was great and the woman who were attending the tables and the food was really nice and keen to make sure you were enjoying your breakfast.
The hotel was spotless and the room was everything that you would want it to be. I particularly loved the blackout curtains, comfortable bed, pillows, and spacious bathroom. It was very quiet and I slept very well.
Reception were really helpful and interested in whether you were having a good stay
Breakfast was great and the woman who were attending the tables and the food was really nice and keen to make sure you were enjoying your breakfast.
Mike
Hotel is perfectly located for the Birmingham ICC.
Excellent polite and efficient staff throughout from teh reception staff, bar staff and cleaning staff who were all attentive and helpful.
The room was a nice size. Comfortable bed and fast wifi.
Excellent polite and efficient staff throughout from teh reception staff, bar staff and cleaning staff who were all attentive and helpful.
The room was a nice size. Comfortable bed and fast wifi.
Simon
A good buzzing hotel in city centre. Room standards are reliable, based on brand name.
Camaro-Jane
The lift was our main complaint for the stay, it seemed to have a mind of its own and many people we shared the lift with said they'd been on it for longer than they needed to be as it never took them to where they wanted to go initially! Also, the door to enter the property didn't work and parking wasn't very well marked out but the people in the parking area were very helpful and polite and so were all the staff at the hotel, breakfast was delicious also, just don't recommend staying in a higher floor if you don't like waiting for almost 20minutes to get a lift that isn't already full with people!
SUE
My first stay at this hotel and I was really happy with it.
Lovely welcome at reception when I arrived, room was clean, quiet and spacious. Breakfast was excellent with a huge choice and whilst it was busy the food was regularly ’topped up’ and there were plenty of spaces to sit.
The situation was good too as it was only a short walk from New Street Station and the canals were only round the corner and well worth visiting. Utilita Stadium 10 minute walk away and plenty of other places to visit nearby as well. Would definitely stay there again Thank you!
Lovely welcome at reception when I arrived, room was clean, quiet and spacious. Breakfast was excellent with a huge choice and whilst it was busy the food was regularly ’topped up’ and there were plenty of spaces to sit.
The situation was good too as it was only a short walk from New Street Station and the canals were only round the corner and well worth visiting. Utilita Stadium 10 minute walk away and plenty of other places to visit nearby as well. Would definitely stay there again Thank you!
Huw
Had to move room becuase the first one had non-functioning AC, the second was almost as bad, completely inadequate AC and windows that don't open make the room stifling. I would avoid this place if at all possible.
Elizabeth
Have stayed here before and again nothing to complain about. Great location for our plans.
The staff, especially at breakfast, are some of the most friendly, welcoming and efficient I've ever encountered in a 'chain' hotel. They are something the hotel should be very proud of.
The staff, especially at breakfast, are some of the most friendly, welcoming and efficient I've ever encountered in a 'chain' hotel. They are something the hotel should be very proud of.
lynne
Bathroom smelt of sewage, sink water didn’t drain, air con noisy avoid 1409
Paul
Good
Andrew
After getting to our room on the 16th floor which took some time as only 2 lifts were working we found there was very little toilet paper.
We returned to the bar and asked at reception for loo roll to be supplied and the reception chap went to pass it to me. I explained we were going to the bar and could he take it up to our room.
On our return to our room still no loo roll.
Breakfast was very nice but it took so long to get there re some lifts out of use.
We returned to the bar and asked at reception for loo roll to be supplied and the reception chap went to pass it to me. I explained we were going to the bar and could he take it up to our room.
On our return to our room still no loo roll.
Breakfast was very nice but it took so long to get there re some lifts out of use.
Shaun
Great hotel in an ideal location. Easy check-in, quiet rooms. Would recommend.
neil
Slow book in at reception, long queues.
Brian
Parking was separate from property and *NOT* well identified (had to walk back to hotel to confirm where to park as lot did not have a name posted that matched the name given by the hotel.
catherine
centrally situated, although there are many hotels nearby, we have stayed here regularly, as we often go to the city for theatre and arena shows.
Breakfast is also a treat, the best and cheeriest staff you could ever meet, there is nothing you could mention that is too much trouble, they are the absolute best.
Breakfast is also a treat, the best and cheeriest staff you could ever meet, there is nothing you could mention that is too much trouble, they are the absolute best.
Sally
Good large and clean room, modern decor and lovely breakfast.
Ian
Clean and fresh rooms, good breakfast and good location.
Hugh
For the price which compares favourably with a premier inn - the holiday inn express in Birmingham city centre proved a nice surprise and excellent value - all you can eat breakfast, complementary hot chocolate, coffee, tea throughout day and night, the bar was open until 1am, helpful staff. Modern clean rooms. 5mins walk into the city centre. Will probably book again when visiting Birmingham.
Trishna
Staff were very kind and helpful. Beds were less than perfectly comfortable. Breakfast had a wide variety of options but some were just average in quality. Overall a good place for the location and price. Thank you, we would stay again.
lisa
The rooms was very nice although we couldn’t request a double and were allocated a twin room. It served its purpose and the location was great for our trip to the Utilita. On arrival we were told it was a twin room not a double as requested and as an apology the receptionist gave us a card for a complimentary free drink at the bar. However when we tried to use the voucher we were still charged by the barman who didn’t seem to understand. He took the card and still charged us
Natalie
Great hotel location. Rooms could have been cleaner but totally acceptable. Very nice breakfast. I don't regret staying there but might not again. The price was good.
Tanatswa
Very good staff, cleanliness and location
sarah
The staff were extremely helpful. I can't remember there names but my glasses broke when I was there and I can't see without my glasses I needed a temporary fix to get me home. I spoke to Reception to ask for a bit of sellotape or glue and she called the maintenance guy who patched then up til I got home.
I thanked them when checking out and Manager was a lovely lady who showed us a easier route to sealife as my mum has difficulties in walking.
It was a lovely hotel, good location and we definitely return soon.
I thanked them when checking out and Manager was a lovely lady who showed us a easier route to sealife as my mum has difficulties in walking.
It was a lovely hotel, good location and we definitely return soon.
Anthony
Lovely check in and room/ facilities very good. 10 mins’ walk to/from New St station. Breakfast good choices/ options. Not much atmosphere for evening drink but minor matter as on the whole you will be out enjoying the city itself.
Kelly
Helpful and friendly staff. Great breakfast. Everywhere clean and tidy. Decent room and size. Good view.
Nan
Very impressed. The location was excellent, staff extremly friendly, breakfast very good especially the veggie sausages😋
Room was very user friendly, had everything that we needed and was spotless - thank you x
Room was very user friendly, had everything that we needed and was spotless - thank you x
Karen
Lovely rooms,very clean
Staff were Lovely, do anything for you,
We came back late from a concert and they gave us drinks and made a pizza couldn't ask for more,
Breakfast was lovely
Staff were Lovely, do anything for you,
We came back late from a concert and they gave us drinks and made a pizza couldn't ask for more,
Breakfast was lovely
Thomas
Good hotel great location, very friendly staff she very very good value for money, a rare free breakfast too which was perfect to get your day started. Rooms well appointed was able to work from the room desk and chair. Only down side the carpet in my room could have done with a bit of a clean
Catherine
Venue in good location with easy access to shops eating areas etc. Just what we needed for this visit.
Tat Koon William
Not expensive and including breakfast buffet, rich in different diets.
Unrivalled window view
Unrivalled window view
Sam
Great hotel, lovely staff, very reasonably priced for centre of BhX
Jane
Super quick early check in. Rooms were really clean and well presented. Had everything we needed. Breakfast arrangements and food were good and worked well even during a very busy weekend. Reception and housekeeping team were friendly.
Gabor
Stayed at the Holiday Inn Express in Birmingham recently and, on balance, it was a decent stay with a few things worth flagging for fellow travellers.
The location is the real selling point. It is very convenient if you are arriving by train or attending events at the International Convention Centre, both within easy walking distance. If location is your priority, this hotel delivers.
The room itself was clean and met the minimum standards you would expect from the brand. Everything you need is there, nothing more, nothing less. The shower was clean too. However, one of the tiles in the bathroom was wobbly, which feels like a bit of a hazard and something worth addressing sooner rather than later.
The most disappointing part of the stay was breakfast. The buffet selection was limited, very basic, and not particularly appealing. If breakfast matters to you, I would suggest factoring in a nearby café instead.
The real highlight, though, was the staff. Every interaction was genuinely pleasant, and they were helpful, friendly, and professional throughout. Good service makes a real difference, and that side of the experience was excellent.
The location is the real selling point. It is very convenient if you are arriving by train or attending events at the International Convention Centre, both within easy walking distance. If location is your priority, this hotel delivers.
The room itself was clean and met the minimum standards you would expect from the brand. Everything you need is there, nothing more, nothing less. The shower was clean too. However, one of the tiles in the bathroom was wobbly, which feels like a bit of a hazard and something worth addressing sooner rather than later.
The most disappointing part of the stay was breakfast. The buffet selection was limited, very basic, and not particularly appealing. If breakfast matters to you, I would suggest factoring in a nearby café instead.
The real highlight, though, was the staff. Every interaction was genuinely pleasant, and they were helpful, friendly, and professional throughout. Good service makes a real difference, and that side of the experience was excellent.
Oquin
Friendly staff and good breakfast. Overall clean room, but stains in carpet and black marks on shower.
Sinead
Great hotel. Walking distance from everywhere we wanted to go. Lovely breakfast. Very friendly staff. Room was ready before check in time so we got in early. Would highly recommend and would definitely stay again.
Lynn
Room was great, breakfast was very good, hotel is in a great location
Simon
Simon Hollingsworth
[email protected]
I am extremely disappointed with this stay and don't feel it met the basic expectations I paid for.
To begin with, the room I was allocated was not the room I booked via Hotels.com. I specifically paid for a double room and was instead given a twin. This is not a minor issue — it is a failure to provide what was purchased. The twin setup itself was completely unsuitable. The beds were very small singles, and at 6ft 3 with a larger build, they were totally inadequate. I had an exceptionally uncomfortable night as a result.
The condition of the room only made matters worse. The shower drain was clearly blocked, causing water to build up quickly and flood the bathroom floor. I then had to spend approximately 30 minutes dealing with the water and drying the floor myself — something no guest should ever be expected to do.
Additionally, the air conditioning was substandard and ineffective. The room remained far too warm throughout the night, making it extremely difficult to rest. Between the unsuitable bed, the heat, and the room's overall poor condition, I got very little sleep.
I travel extensively for work across Europe and stay in hotels every week, and I can say without hesitation that this was one of the worst hotel experiences I have had in years. The room did not match what was booked, basic maintenance issues were not addressed, and the overall standard fell significantly below what we expected from a Holiday
Simon Hollingsworth
[email protected]
I am extremely disappointed with this stay and don't feel it met the basic expectations I paid for.
To begin with, the room I was allocated was not the room I booked via Hotels.com. I specifically paid for a double room and was instead given a twin. This is not a minor issue — it is a failure to provide what was purchased. The twin setup itself was completely unsuitable. The beds were very small singles, and at 6ft 3 with a larger build, they were totally inadequate. I had an exceptionally uncomfortable night as a result.
The condition of the room only made matters worse. The shower drain was clearly blocked, causing water to build up quickly and flood the bathroom floor. I then had to spend approximately 30 minutes dealing with the water and drying the floor myself — something no guest should ever be expected to do.
Additionally, the air conditioning was substandard and ineffective. The room remained far too warm throughout the night, making it extremely difficult to rest. Between the unsuitable bed, the heat, and the room's overall poor condition, I got very little sleep.
I travel extensively for work across Europe and stay in hotels every week, and I can say without hesitation that this was one of the worst hotel experiences I have had in years. The room did not match what was booked, basic maintenance issues were not addressed, and the overall standard fell significantly below what we expected from a Holiday
justine ina
Quiet rooms. Friendly staff. Clean place.
A good option to stay in Bham
A good option to stay in Bham
Craig
Comfortable enough room, good shower and breakfast included.
PAUL
Breakfast was good and the staff were cheerful and helpful
Megan
Lovely new hotel with well thought out, modern, spacious rooms.
Jo
Very close to ICC and convenient for getting back after late night events
Gerald
The room was clean, good bathroom, with a nice shower. The staff at breakfast were very attentive, Cumberland sausages were nice, bacon a bit tough and overcooked, hash browns were good. Our one night only stay was quite acceptable and comparatively good value.
David
Yes good on all counts
Eva
Clean, good sized room. Bed was fairly comfortable. Breakfast was nice and the staff were super friendly and helpful
Jamie
Had a fantastic stay in Birmingham at the Holiday inn express. We were visiting as a family of 3 to go to Warwick Castle, Sea Life, cadburys world and a few meals out in the city centre.
Anyways the Hotel was fantastic, massive shout out to Elsa (on the bar) Shadara (so sorry if I’ve misspelt your name) and Uma at breakfast.
These 3 are complete superstars. From great service upstairs at the bar reception really nice with my little girl, and the same at breakfast.
Will come back again due to the great service of these 3 epic ladies! Thanks again!
Jamie and Family
Anyways the Hotel was fantastic, massive shout out to Elsa (on the bar) Shadara (so sorry if I’ve misspelt your name) and Uma at breakfast.
These 3 are complete superstars. From great service upstairs at the bar reception really nice with my little girl, and the same at breakfast.
Will come back again due to the great service of these 3 epic ladies! Thanks again!
Jamie and Family
Rachael
Genuinely try to book this hotel whenever I fly in from malaga. Whether its for a show or seeing family it gives me the right comfort/space and everything I need on the doorstep juat walking distance away. Bulkring/mailbox/train great location. And great value for money if you want breakfast too. I missed it last time as I headed out and forgot to grab something but had it before and its as fully loaded as you'd need. Staff are always pleasant and ive never had any issues so guess who will be bookong again haha
Sarah
Absolutely brilliant. Clean, quiet rooms, staff were all fantastic, comfy beds, nice bathroom, excellent breakfast included. I've paid a lot more for a lot worse, would give it more stars if I could! Oh, and it was close to everywhere I needed to be!
Peter
All the staff were excellent- hard-working, helpful and cheerful. We attended a concert at Symphony Hall so the hotel was ideally placed. Our room was clean, spacious with a walk-in shower. Breakfast was self serve with loads of choice although no one seemed to figure out how the pancake machine worked. We had a very good stay. Our only criticism is the lack of signage on the hotel exterior which made it quite difficult to locate.
Taylor
love this location! Definitely will be back
Carrie
Tv had no signal on most of channels
Nigel
Staff are very friendly and the location is perfect.
Tania
Very close to parking and utilita stadium.
Nicola
Paid £70 for a triple room, last minute on a back holiday Sunday, included breakfast buffet. For that money, you can't go wrong, it was excellent value. We just needed somewhere to sleep and shower - it's not the kind of place you would choose for anything more than that.
Location & surroundings
Holiday Inn Express Birmingham - City Centre
19 Holliday Street, Birmingham, United Kingdom
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Holiday Inn Express Birmingham - City Centre
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