Premier Suites Birmingham

6/10

Pleasant

19 Jul 2026

Jeannie

Room was cool! And staff was nice! However, it was in a terrible part of town (trash and homeless people everywhere). There was an alarm that went off constantly somewhere across the road. It was a bit difficult to find. We had to go around a few times to find it. But it was a short walk to the canals!

10/10

Exceptional

13 Jul 2026

Solvita

I travel solo stayed in PS suites over weekend close to city centre you got shop next door very convenient after stroll in the city .Highly recommend.

Self

2/10

Poor

04 Jul 2026

Yibo

The room had no air conditioning or fan, which made staying there a real ordeal. I had to open the window, but there was a lot of noise downstairs early in the morning.There were no lift directions or signs in the corridor, which was very inconvenient. The reception claimed they finished work at 6 o’clock, but when I arrived at 5.30, I found there was no one there.

Business

10/10

Exceptional

19 Jun 2026

Paulette

This hotel is in one of the most convenient, walkable locations in Birmingham. Public transportation less than 10 minutes walk; shopping center, Chinatown, and Digbeth all literally around the corner. Loved the size of the suite- everything was a good size with well-maintained kitchen appliances, plus a washing machine. In spite of how close things were the hotel was very quiet itself. Loved that I could walk everywhere easily I needed in Birmingham, including getting groceries, toiletries, takeout, and taxis and busses. The staff was efficient if not friendly; but other guests were lovely as was most people I met in Birmingham.

Self

10/10

Exceptional

09 Jun 2026

Diane

Very convenient and great location.

Self

8/10

Excellent

03 Jun 2026

Tiffany

Large and well-furnished apartment. Generally clean (bedding, dishes, towels, fridge) but details are a little lacking (couch had crumbs, corners dirty, etc).

No air conditioning but a fan was provided.

Self

10/10

Exceptional

02 Jun 2026

Matthew

Convenient location and good quality bed

Self

10/10

Exceptional

31 May 2026

James

This was an amazing experience - I am a DJ and was playing in Digbeth, the venue was literally a stone's throw from the apartment.. The apartment itself was done to a high standard, with two HUGE, insanely comfortable beds and all the amenities you could ever need.. Staff were friendly and the whole block was clean and comfortable.

Also, watching the sunrise from the 5th floor through the balcony doors was epic.

Friends_and_family Friends

10/10

Exceptional

14 May 2026

Nick

Really good value for location, clear out of hours instructions and responded well to a maintenance issue without fuss.

Self

10/10

Exceptional

05 Apr 2026

Darren

Good location being close walking distance to the both train stations, and with the Bullring Shopping centre as well as the Markets. Lovely staff

Partner

2/10

Poor

29 Mar 2026

Jonathan

Not a nice place to stay. It was very smelly and quite dirty. Very poor value for money in my opinion.

Partner

10/10

Exceptional

06 Feb 2026

Gary

Location and cleanliness was very good... All amenities you needed in the apartment with a very large n comfy bed

Partner

10/10

Exceptional

19 Jan 2026

Wenxiang

Was a really good staying.

Self

10/10

Exceptional

07 Dec 2025

Sharon

Room was clean and tidy and had everything we needed.

Partner

10/10

Exceptional

05 Dec 2025

Julie

Easy check in, excellent location, spacious, clean & comfortable

8/10

Excellent

28 Nov 2025

Joseph

Clean room, nice spacious apartment

10/10

Exceptional

25 Nov 2025

Muhammad

The apartment was clean, spacious and the location is very convenient. Always my first choice when I am visiting Birm.

Business

10/10

Exceptional

29 Sep 2025

Martin

Ideal location. Great size. OK views

Partner

8/10

Excellent

22 Sep 2025

tik sang

Convenient location, friendly staff and smooth check in.

Leisure

6/10

Pleasant

21 Sep 2025

Udara

Property is very central which is good. They didn't give me the wine bottle I had been promised and when I called tried to suggest it wasn't applicable. When I explained it was due to me through my Expedia booking they said they would call back and never did.

8/10

Excellent

14 Sep 2025

Renee

The girl at the desk was nice. The room was ok could have used more blankets and face cloths. Also it could use some essentials like salt pepper etc. we had to buy it and leave it. It’s very loud at night.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Amal

Comfortable and value for money

Amazing place to dtay

Partner

8/10

Excellent

09 Aug 2025

Theo

5 star

Friends_and_family Family

6/10

Pleasant

20 Jul 2025

Shannon

Great location

Friends_and_family Friends

10/10

Exceptional

19 Jul 2025

TH CLARA

Great location

Walking distance from train station, nearby shopping mall and very close to an Asian supermarket that has anything from Japan, South Korea, and China. They also have all kinds of rice, maybe Thai rice too. Great location.

Friends_and_family Family

6/10

Pleasant

16 Jul 2025

Lisa

The room was a bit shabby & stale smelling. The cleaning was passable. The noise was constant & from 4am ramped up with deliveries etc.

Business Self

6/10

Pleasant

06 Jul 2025

Shun

It’s too noisy because me to food market. I can’t sleep for the whole night.

Leisure Partner

6/10

Pleasant

02 Jul 2025

Steven

Poor value for money

Very basic facilities, cheap and uninspiring decor. Bed was comfortable but rooms were a little dowdy and plain. Kitchen had very basic and cheap appliances and the refreshments were also cheap brands. Bathroom again basic fittings and looked like something in a cheap council house. I wouldn't mind but this stay wasn't particularly cheap I've stayed in much more luxurious apartments in Birmingham for less than this one cost.

Business

10/10

Exceptional

25 Jun 2025

Martin

Great Hone from Home

Central location for anywhere in centre. 10 min walk from New Street Station

Business

8/10

Excellent

27 Apr 2025

Verified traveler

Standard Aparthotel

Decent apartment, slightly dated and tatty in places but generally good.

Had a slight issue with the door key sticking in the lock, could do with upgrading to key cards instead of traditional metal keys.

Self

10/10

Exceptional

30 Mar 2025

Ali

Great stay in Brum

I would definitely stay here again.
Couldn’t get Netflix to work but that’s the only issue I had. Staff very helpful

Business

4/10

Poor

05 Mar 2025

Narendra

Review

Not a 4.5* deserving property to be honest

Business

8/10

Excellent

14 Feb 2025

Vanessa

Business trip

Good location, 5 mins walk from train station and across the road from China town an the Bull ring

Business

8/10

Excellent

07 Feb 2025

Janet

All you could need in an apartment

Very good value. Comfy bed and all we could need in the way of facilities, including a bath. Plenty of crockery and cutlery, and loads of hot water. Very quiet - we had a good night's sleep.
A bit bland, with lots of magnolia paint - a few pictures would cheer the apartments up and make them more homely.
Fairly central, opposite the indoor market and NTback to backs, but not the nicest part of the city.
All in all, would recommend.

Partner

8/10

Excellent

20 Jan 2025

Christine

The apartment is well placed for easy access to shopping and restaurants. We were a group of 4 adults and the hot water ran out. A resolution was found quickly, (Sylvania?) was very helpful and understanding.

Leisure Family

10/10

Exceptional

14 Dec 2024

James

Perfect

Great property with ideal location

Self

4/10

Poor

26 Nov 2024

Te-Pin

This hotel doesn’t look like the pictures of website and it does not provide any extra towels or others we need from kitchen

Business Self

8/10

Excellent

11 Oct 2024

RICHARD

Good Stay

Good stay. Access to city Centre ideal. General all round a good one stop stay.

Self

8/10

Excellent

02 Oct 2024

Idu Opral

It served its purpose

The staff was okay and the property itself could use some upgrade with regards to the appliances. The front reception was not sticking to its posted operating hours. They closed earlier without notice. The baby cot was old and in bad condition.

Friends_and_family Family

6/10

Pleasant

26 Sep 2024

Verified traveler

Wouldn’t rush back

Excellent value for money and quality accommodation. One downside was the water supply was so unbearably hot I could shower (had to use bath instead so could mix cold tap). Be warned that maintenance staff will walk in to your room unannounced and for this reason I probably wouldn’t go back, was really unnerving as this happened on more than 1 occasion

Self

8/10

Excellent

23 Sep 2024

Simon

Great location, comfortable and huge

Huge and well located apartment. So comfortable could have happily stayed for weeks!

Self

10/10

Exceptional

13 Sep 2024

Neville

An excellent location to use as a base to visit the city and the surrounding areas.
The apartment was well presented and it is located within easy walking distance to the local restaurants. The secure bookable parking was very convenient.
The staff were very welcoming and did everything to ensure we had an enjoyable stay.
We will definitely use the services apartments again in the near future when visiting Birmingham.

Friends_and_family Family

6/10

Pleasant

27 Aug 2024

Verified traveler

Below average stay.

Rented 2 apartments for 3 nights. Receptionist not very welcoming. Place was tired and worn. No air con, windows could only be partially opened. Bed was uncomfortable and bathroom not very clean. Only saving grace is location was not too far from China Town and walking distance to Bull ring.

Friends_and_family Family

10/10

Exceptional

26 Aug 2024

Betsy

Great place to stay, apartments were comfy and clean - would stay again

Leisure Friends

10/10

Exceptional

05 Aug 2024

Muhammad

My go to place to stay when I travel to Birmingham. Walking distance to Bullring shopping centre, restaurant and Grand central.

Business_and_leisure Self

8/10

Excellent

25 Jul 2024

Bo In

Good serviced flat

It's in the Chinatown. No Aircon was slightly uncomfortable choice as it was a little muggy.
Fully equipped Kitchen provided very good service.
Not the property's fault but there was a DJ event nearby and sound and screams were annoying as I had to keep the windows open due to the weather...

Business

10/10

Exceptional

20 Jul 2024

Jeremy

For the price a very good option

Leisure Partner

10/10

Exceptional

14 Jul 2024

Muhammad ArRazi

Everything is 10/10, from my check-in process, during my stay and check-out. The staff are very friendly. The apartment is spacious and as usual, i had a great time staying there. Looking forward to coming back again.

Leisure Self

8/10

Excellent

10 Jul 2024

SAU PING

Good location, many restaurants nearby.

Leisure Family

10/10

Exceptional

07 Jul 2024

Jihan

This apartment hotel was one of the best accommodation out there at a very reasonable price. The apartment was very spacious for a single person, modern and so clean.
The location was few minutes walk from the main Bullring shopping centre, restaurants and the main train station.
I definitely want to come back to this hotel/apartment.

Leisure Self

10/10

Exceptional

03 Jul 2024

Muhammad ArRazi

The late-check-in is very straightforward, i enjoy my stay. The room as per usual spacious, fluffy and comfortable pillow, i enjoy my stay. 👍😊

Business Self

10/10

Exceptional

14 Jun 2024

Alan

Much better than a standard hotel room,car parking was available & location good. One downside the building is not very prominent & I had difficulty locating it

Self

10/10

Exceptional

27 May 2024

Derek

We had a fantastic stay, perfect location and really well presented

Leisure Partner

10/10

Exceptional

26 May 2024

Robert

The property is well located, in the centre of Birmingham, and within walking distance of everything that one would need. The room was spacious, clean and comfortable and the staff friendly and helpful. The price was very reasonable for a city centre location.

Business Self

8/10

Excellent

22 May 2024

Adam

Good standard of apartments with everything you need.
Corridors are noisey with doors slamming.
Outside, Birmingham maket, busy from 2am with crate deliveries.
Otherwise no compaints, comfy bed, plenty of room for a short city break.

Leisure Partner

10/10

Exceptional

22 May 2024

michael

Recent visit

Great location, ideal facilities, quiet well equipped room.

Business

2/10

Poor

20 May 2024

Sandra

Loved the space. Loved the sense of security. The sofas definitely need an upgrade, however and the washer dryer combo only washed which was disappointing. Beds were comfortabe. Staff was friendly and helpful. Loved the location as it was so close to the Bull Ring Market.

Leisure Family

8/10

Excellent

17 May 2024

Paul

A good well priced suite in the heart of Birmingham. Had a couple issues trying to contact them but once contact was made it was all pretty clear.
Issue with being in the middle of town is noise. Room was warm but couldn’t have window open due to it being too loud outside at night.

Business Self

8/10

Excellent

15 May 2024

tim

Great location

Leisure Self

6/10

Pleasant

06 May 2024

Gary

Ok

Was contacted for deposit, agreed but was sent invoice for that included room rate and deposit I had already paid and they stated I hadn’t, after 10 emails back and forth they rang to say they had made a mistake, I said I’ll pay the deposit but for the stress would like two complimentary bottles of wine instead of one, they agreed. Got there and was given two quarter bottles, basically two glasses.
Lift wasn’t working first day, had to climb 3 sets of stairs with heavy case.
As a gold member asked for late check out, they had availability but then tried charging £10 an hour, I explained that I booked through hotels.com and they stated it’s never free. I contacted hotels.com who don’t understand that it shouldn’t advertise the hotel as a VIP hotel but I got no where and gave up.
Big room, near china town and shopping, kitchen nice, Spar next door is a rip off

Partner

8/10

Excellent

03 May 2024

Bev

Our apartment was clean & tidy, had everything we needed, could just do with a bit of maintenance work on it, it was close to the Bullring shopping centre & a 20-25 minute walk to the Ultilia arena, would stay there again.

Leisure Partner

6/10

Pleasant

02 May 2024

Michael

Not so Premier anymore

It’s a shame to see this once really outstanding venue looking so dated and in need to updating. It is certainly not like the pictures - my apartment had no cushions, table lamps or standing lamp.
It is ok if you want your own kitchen and apartment away from home but it is no longer premium or premier

8/10

Excellent

30 Apr 2024

Mark

Overall very good

The apartment was very functional, clean and well presented. I just struggle with the doors all being on closer chains which can be irritating (I understand its a building regulations requirement - but frustrating nevertheless). to traverse round the flat, I had to wedge the bathroom and bedroom doors open. Small quirk tho - evrything else was good and the location is very convenient for The Bullring where i was working about 100 yards away.

Business

8/10

Excellent

26 Apr 2024

Jay

Amazing receptionist

Very nice and clean apartment apart from the lift not working everything was spot on. The receptionist was also very lovely and helpful and was very friendly would visit again just to see her!

Friends_and_family Friends

4/10

Poor

14 Apr 2024

Zak

Property has no working lifts, this has been the case for a number of months. The rooms need refurbishing, advertised as having dishwasher and coffee machine, neither are in the room. There were 4 sachets of decaf coffee. The washing machine isn’t very safe and in the middle of the washing cycle the door just springs open with the cycle continuing and water and soap still in the machine pouring out on to the floor. Bedding is stained. I stayed here many years ago and the product was great, unfortunately it doesn’t look like anything has been upgraded. I wouldn’t stay here again or recommend to anyone, especially if you have luggage or issues climbing stairs as you have to climb a lot of stairs.

Business Self

4/10

Poor

11 Apr 2024

Sofiane

Lift out of service someone told me been broken for more then one year i asked receiption for first floor or second floor they keep saying fully boked but was so many roooms empty so end of the day i have to take my pregnant wife and my 2 years baby to 4th floor

Leisure Family_with_children

6/10

Pleasant

02 Apr 2024

Verified traveler

A few issues

The hotel was easy to find even though the reception was tiny. We were previously told that the lift was broken via email before our stay we didn’t have an issue with this but our room was on the top floor (5th) and it was hard going but still understandable but no one was there to help with our bags or to offer so it was really difficult lugging up a big suitcase up all the flights of stairs. The rooms were spacious and clean, the hot water stopped working on the first night of the stay so we had to call the emergency number that was given to us as the reception was closed, we did not get a call back until several hours later but the situation was resolved. All the staff was really nice apart from one lady who was at the reception who was quite rude on check in who wore glasses, really snappish and seemed to be having a bad day. Would stay again if they fixed the lifts as it was a pain.

Friends_and_family Friends

4/10

Poor

25 Mar 2024

Naveena

Not secure parking

The check-in and the room was fine and see the amount of space I had was great.
However in the bathroom there was male beard shaving everywhere in the cups In the bathroom and the bathroom itself.
Though I was really annoyed about car park which I paid £12 for a secure car park. However the gate was left open and as my room was next to the car park at night I could hear drunks in the car park and the gate was open. Especially across the road there was a car park charging £10 and had the shutters down. These were my two annoyance from my stay, despite the lift wasn’t working. I feel I should get a refund on the parking.
Apart from that the space was fine.

Business

10/10

Exceptional

24 Mar 2024

Elaine

Premier Suites Birmingham

Very convenient location for the O2 institute. Nice quiet apartment block with a 24 hour shop next door to it.

Friends_and_family Family

6/10

Pleasant

22 Mar 2024

Irene

Short break

The apartment was spacious and comfortable but unfortunately the lift was out of action and on our first morning there was no hot water so rather spoiled the overall stay. The staff were friendly and helpful.

Partner

8/10

Excellent

18 Mar 2024

Robert

Good location with excellent facilities

Excellent customer care from front of house on arrival and through the stay. Good location, especially if like Asian food with cafe culture to high end restaurants. Close enough to centre of town o make most things accessible and very good for the Bull Ring. Apartment very clean and well furnished with good facilities for a short/long term stay.

Business

10/10

Exceptional

18 Mar 2024

Toni

Lovely apartment, just a shame the lift wasnt working.

Business Self

8/10

Excellent

14 Mar 2024

Pauline

The lift was out of action all the time we were there. We were on the 3rd floor which was quite a struggle for my husband. On the plus side. The apartment was very secure. Very clean and very comfortable. Could have done with a few cushions in the lounge. Would have been even better if there were some Marigold gloves for washing up the dishes.

Partner

10/10

Exceptional

12 Mar 2024

Holly

We loved that we were right next to chinatown for amazing food but it was very quiet. We were in walking distance of Utilia Arena Birmingham and it was a gorgeous walk back to our appartment. Parking was easy and safe. There was so much to explore nearby. Great shops and the train station a short walk way. We loved our stay.

Leisure Family_with_children

10/10

Exceptional

10 Mar 2024

m s

Amazingly helpful staff 10 out of 10

I was staying here as i was recovering from surgery, staff were 10/10 lady at reception was very helpful.

Self

10/10

Exceptional

07 Mar 2024

Krista

The apartment was great, with a well-equipped little kitchen and good areas for sitting. Everything was clean and comfortable. The elevator wasn’t working, which didn’t affect me too much, but anyone with mobility issues or massive luggage might want to check that it has been fixed before booking this place.

Leisure Self

6/10

Pleasant

03 Mar 2024

Francesca

Could have been better. I was mostly comfortable

I gave 3 stars for over all stay and cleanliness because the first towel i used had a big black dirty mark on it, and the second towel had pale faint dirty marks or staisn on it, it wasnt pleasant.

Also the dining chairs were mucky and one had a bit of old pasta on it.

But apart from that it was very clean and spacious and comfortable. Vould have had a spatualr in the kitchen to use wit hfrying pan. I used a big spoon instead.

The bed was very comfortable. Could have done with a couple extra pillows though.

Also ther le was a funny smell upon entering level 2 corridor and also my apartment.

I got used to the smell after a day or so.

The receptionist was always smiley so that was lovely.

I gave less stars for comfort as i wanted a nice desk for working and the kitchen table wasn't too comfortable.

Easy to procrastinate.

Good distance from shopping centre and if arrvign late 24 hour spar right next door. That was handy.

Business Friends

6/10

Pleasant

02 Mar 2024

Dean

Pros - Easy check in process, cheap
Cons - only 1 towel despite it being a double room, leaky shower head which meant there was a trickle of water, smell of smoke in the hallway, life not working

Leisure Partner

4/10

Poor

02 Mar 2024

Alyson

Needs updating

Leisure Family

6/10

Pleasant

29 Feb 2024

Richard

OK, but not welcoming

Lift wasn't working, offered a room on the 5th floor; hurriedly changed me to 2nd as I'm a pensioner.
Room was in itself, fine. But it was soulless, and so not a welcoming room to be in.

Business

6/10

Pleasant

23 Feb 2024

Shaquan

The property was okay and clean. We could have done with a few more pots and pans. The oven needs repairing. The lift was broken so that made access difficult. Overall we would stay again when the lifts are fixed.

Business_and_leisure Family

8/10

Excellent

18 Feb 2024

Laura

Great Location

Nice little apartment, a little dated but had everything we needed. Great location . Lift was not working , not ideal when staying on the 4th floor. The light in the bathroom was constantly flickering , batteries in the tv remote needed changing, a little more attention to detail needed.

Partner

6/10

Pleasant

11 Feb 2024

Carl

Lift broken on 3rd floor pictures r very misleading

6/10

Pleasant

21 Jan 2024

Verified traveler

Just ok

It was ok. The lift was out of order so glad we weren't higher than 2 floor. Location is the best thing about this as nit too far from the station.

10/10

Exceptional

14 Jan 2024

Verified traveler

Great place - value for money!

A fabulous room, such good value for money, right on top of the shopping centre.
So clean and spacious.

10/10

Exceptional

08 Jan 2024

Baljeet

Great location. Apartment was clean and spacious. Not luxurious, but good quality and had everything we needed. Good value. Unfortunately the lift was out of order, which was a challenge as our apartment was on the fifth floor! Can’t fault the staff though, as they did what they could to help us.

Leisure Family

6/10

Pleasant

03 Jan 2024

Grace

There was a massive stain on the carpet in the bedroom which was quite disgusting to look at. Property is very outdated and there was a random bed in the middle of the living room even though it was only meant for 2 people.

Leisure Partner

8/10

Excellent

19 Dec 2023

Kenny

Clean, Convenient and Cenral

Nice central location, clean, comfortable rooms, handy kitchen. Dagmar on reception was very friendly and engaging, informing us very clearly on how things worked.Very close to the Bull Ring shopping and The Xmas Markets.

Friends_and_family Friends

10/10

Exceptional

15 Dec 2023

Darren

Awesome location. Stayed here 4 or 5 times and will be back again. Totally chilled break, but slap bang in the middle of brum!

Partner

8/10

Excellent

03 Dec 2023

Gareth

Really close to city bars and shops, surprisingly quiet in flat despite being in centre of city. Flat really nice and receptionist really helpful

Leisure Partner

8/10

Excellent

20 Nov 2023

dawn

Lovely apartment

Lovely apartment, very modern but warm and well equipped. Enjoyed the views of Birmingham and felt safe and CNN private. Reception quick and friendly.
Disappointed the lift didn’t work all weekend especially as I was on the 4th floor which was challenging. I would stay here again.

Self

6/10

Pleasant

21 Oct 2023

VISHAL

The property is average and not worth the money

Business Partner

10/10

Exceptional

16 Oct 2023

paul

Excellent customer service - faultless. Very clean room. Ideal location for getting to ragmarket and Chinatown.

But 24 hour shop next door attracting dubious customers. Not ideal when trying to access building using key code at night. Pity as the staff and roomy apartment is otherwise very good.

Leisure

6/10

Pleasant

11 Oct 2023

Hung Ching

Average

Leisure Partner

10/10

Exceptional

25 Sep 2023

Verified traveler

Great place to stay.

I stayed for 2 night, the receptionist was very nice and polite. The apartment is very spacious, comfortable bed and it is recommended. I do feel like home while I stay there. Definitely will come back 👍👍👍

Self

8/10

Excellent

19 Sep 2023

Andrea

It was a good stay for a quick business trip. Close to the bull ring which means lots of shopping stores and restaurants.

Business Self

6/10

Pleasant

08 Sep 2023

Kevin

Checkin was straight forward and close to train. The neighbourhood was quite noisy and dirty which was disappointing.

Partner

10/10

Exceptional

04 Sep 2023

Derryn

Really enjoyed our stay here was relaxing close to where we needed to be

Partner

8/10

Excellent

13 Jul 2023

Anthony

Good value for a 1 bedroom apartment. Walls were bare (no pictures). Noisy even at night.

Leisure Self

8/10

Excellent

21 Jun 2023

Philip

Good Stay

Very clean, good apartment space, decent shower, great location. Was very warm and had no aircon/couldn't open windows very wide to move air around.

Friends_and_family Friends