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The Spires Birmingham
Birmingham · United Kingdom
Commercial Street, 10View location
8.4/10Excellent246 Reviews
Cleanliness8.6/10 8.6
Service8.4/10 8.4
Comfort8.2/10 8.2
Condition8.0/10 8.0
Location9.4/10 9.4
Neighborhood9.0/10 9.0
Value8.4/10 8.4
Amenities8.0/10 8.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Spires Birmingham
Birmingham offers a wealth of cultural attractions and a fascinating history, as well as fantastic nightlife, and this luxurious apartment hotel puts guests in the heart of it all.
Visitors can see the historic Bull Ring market, Victoria Square, and the jewellery quarter, and those with a sweet tooth will not want to miss Cadbury World.
The serviced apartments are bright and spacious, each with a fully-equipped kitchen, open-plan lounge and dining area, private bathroom, and one or two bedrooms.
Guests can take advantage of the kitchen and complimentary DVD rentals in reception to prepare a wonderful home-cooked meal and have a night in, though the hotel is surrounded by the city's best restaurants, pubs and entertainment venues.
Show less
The hotel also offers a range of helpful services such as reception, parking and grocery shopping delivery service, all for a productive business trip or delightful city break. Check In: Reception opening hours are 08:30 to 19:00 Monday to Friday, 10:30 to 19:00 on Saturday, closed on Sunday.
If you are arriving outside these hours, please contact The Spires reception. Please be aware we require a £250 security deposit before arrival which requires to be paid through our secure on-line payment portal. IMPORTANT** Please contact The Spires reception 48/72hours before your arrival date**
With a stay at The Spires Serviced Apartments Birmingham, you'll be centrally located in Birmingham, steps from The Mailbox and 11 minutes by foot from Utilita Arena Birmingham. This aparthotel is 0.3 mi (0.5 km) from Broad Street and 0.5 mi (0.8 km) from Bullring & Grand Central.
Make yourself at home in one of the 30 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include safes and separate sitting areas, and housekeeping is provided weekly.
Featured amenities include express check-in, express check-out, and luggage storage.
Popular amenities
Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
5:00 PM
Check-out until
10:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
Events/parties not allowed
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: GBP 250 per stay
- A damage deposit of GBP 500 will be collected before check-in.
- Deposit is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
-
You need to know
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
The front desk is open during the following times:
- Monday - Friday: 8:30 AM - 5:00 PM
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
- Onsite parties or group events are strictly prohibited
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The hotel advises that guests must provide current government-issued identification proving international or out-of-city residency at check-in. Local residents with Birmingham (B), Wolverhampton (WV), and Crewe (CW) postcodes are not accepted.
-
Minimal age
21
-
Optional fees
- Fee for continental breakfast: approximately GBP 11.5 for adults and GBP 11.5 for children
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Italian
Polish
Nearby attractions
Shopping District
0.1 km / 0.1 mi
The Mailbox
0.1 km / 0.1 mi
The Alexandra Theatre
0.5 km / 0.3 mi
Broad Street
0.5 km / 0.3 mi
Hurst Street
0.5 km / 0.3 mi
Gas Street Basin
0.5 km / 0.3 mi
O2 Academy Birmingham
0.5 km / 0.3 mi
Brindleyplace
0.6 km / 0.4 mi
Birmingham Christmas Market
0.6 km / 0.4 mi
Victoria Square
0.6 km / 0.4 mi
Symphony Hall
0.7 km / 0.4 mi
Birmingham Town Hall
0.7 km / 0.4 mi
Industry and Genius
0.7 km / 0.4 mi
Birmingham Council House
0.7 km / 0.4 mi
Birmingham Hippodrome
0.7 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2007
- Total number of rooms: 30
- Number of floors (main building): 5
- Suites: 30
- apartment
- American Express
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Wheelchair-accessible
- Car parkExtra charge
Show 23 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Smoke detector
- Hotel safe
- Lift access
- Luggage room
- Toaster: 1
- Dining area
- Clothes dryer
- Electric kettle: 1
- Towels and bed linenExtra charge
- Highchairs
- Continental breakfast
- Deposit on arrival
- Identification card at arrival
- No hen/stag or any other parties allowed
- Non-smoking establishment
- Minimum check-in age: 21
- Credit card is compulsory as a deposit, no deposit in cash is accepted
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Spires Birmingham
APARTMENT DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: APT.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Spires Birmingham
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO DOUBLE BEDSAPARTMENT • TWO DOUBLE BEDSAPT.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Spires Birmingham
APARTMENT TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Spires Birmingham
100
reviews shown
Andrew
Even for a Monday night, what I paid was so good for what you get and compared to a traditional hotel. Sheena on front desk was so friendly and helpful. Location is superb and very close to a Tesco Express. Apartment was very bright and spacious and bed comfortable. I hope to stay again.
Aaron
Enjoyed the stay. Was happy with everything. Would stay again
Robert
Better than a hotel room. It's next to the garrison pub in peaky blinders (called craven arms). It's near the centre of city.
Matthew
The property was as described, clean, and in good condition.
The check in process was smooth, they provided clear instructions as we were checking in on the weekend, so we had to self check in - but this was an easy and quick process.
I rang up before booking, this was a last minute booking as another accommodation provider had been playing up, they were very helpful and friendly!
I'd recommend fully staying here. Thank you!
The check in process was smooth, they provided clear instructions as we were checking in on the weekend, so we had to self check in - but this was an easy and quick process.
I rang up before booking, this was a last minute booking as another accommodation provider had been playing up, they were very helpful and friendly!
I'd recommend fully staying here. Thank you!
Dawn
The apartment was very clean, in a great location a well equipped. We found everything we needed for a comfortable stay in the heart of the city.
Would definitely stay here again.
Would definitely stay here again.
Simon
Room was a little tired, bedroom curtains broken , hooks missing so did not close correctly , crack in walls and floor had stains - good size property but based on standards I would say it was over priced
Louise
Apartment was well equipped and quite big , we had a slight problem checking in as our keys were not in the safe as promised
Elizabeth
Property was spotlessly clean, warm & comfortable. Kitchen appeared well equipped although we only used the kettle!
Would've preferred a manned reception on arrival although access instructions were clear & sent in advance of our stay.
Literally across the road from The Mailbox & a Tesco Express so very well situated. Short walk to O2 and The Alexandra Theatre.
Would've preferred a manned reception on arrival although access instructions were clear & sent in advance of our stay.
Literally across the road from The Mailbox & a Tesco Express so very well situated. Short walk to O2 and The Alexandra Theatre.
Terence
Apartment is tired and basic. It is well positioned for amenities around but very functional. On waking up we find the shower (it looked newly fitted) was not working so that was not great. Phoned duty manager (for the whole country it seems) says she will pass on details so expect a call. No call so far. Think these apartments would be ideal for 'party people' who just want to sleep. Would not want to spend much time there. Would not use again.
Paul
Easy check in, staff very helpful
Alison
Excellent location and was quiet at night. There were 4 of us staying but only had 2 towels and by the time we had realised it was too late s we were getting up and showered. Apartments clean, the one we stayed in was quite basic. Parking downstairs really easy and convenient. Overall good place to stay
Barbara
Lots of room, clean & quiet. Walking distance to train and canal pubs & restaurants. Groceries nearby
Mohammed Umar
Okay at best
This service department was located conveniently about 15 minute walk from the city centre. It is also very close to the mailbox which has many restaurants and activities. The property itself was very dated however it was comfortable. The kitchen was adequate and the beds were fine. The TV was pathetic. However we did not intend to use it that much so it is fine if you are looking to stay there and watch something this will not work. The parking is poor but luckily there is a q-park very close by which is affordable. Overall this is a okay property for a one night or two nights stay however I would not recommend for anyone looking to stay any longer.
Verified traveler
Okay, but a little odd
I never saw or met any staff, which was a bit odd, since I think they are on the premises part of the time. (At one point, my wife said that she walked into the office and they seemed startled to see anyone--she turned around and left.)
The set-up is a little strange: enter the building through one door with a code, go through to an exterior courtyard, re-enter the building, and find your way up to your room. The apartment was spacious and clean if a little worn, and it was arranged well for cooking, eating, watching tv, and hanging out--and doing laundry. There is plenty of closet space.
The neighborhood was maybe a little iffy and definitely loud on weekends: there’s a club down the street that plays loud music at night (although they turned it off early—about 10 PM). At 5 AM on Sunday a delivery driver had his van pulled over down the street pumping out reggae music, song after song. We got to listen to it for 20 minutes and couldn’t get back to sleep. (This was unfortunate, since I had a presentation later that day.)
It rained heavily one evening, and water streamed into the ground floor hallway through the exterior door, so you had to splash through to enter. (The apartments themselves remained cozy and dry.)
It was by no means a terrible stay, but I would look elsewhere next time.
The set-up is a little strange: enter the building through one door with a code, go through to an exterior courtyard, re-enter the building, and find your way up to your room. The apartment was spacious and clean if a little worn, and it was arranged well for cooking, eating, watching tv, and hanging out--and doing laundry. There is plenty of closet space.
The neighborhood was maybe a little iffy and definitely loud on weekends: there’s a club down the street that plays loud music at night (although they turned it off early—about 10 PM). At 5 AM on Sunday a delivery driver had his van pulled over down the street pumping out reggae music, song after song. We got to listen to it for 20 minutes and couldn’t get back to sleep. (This was unfortunate, since I had a presentation later that day.)
It rained heavily one evening, and water streamed into the ground floor hallway through the exterior door, so you had to splash through to enter. (The apartments themselves remained cozy and dry.)
It was by no means a terrible stay, but I would look elsewhere next time.
John
Excellent overall experience.👍
Sarah
The room had everything you needed - very good value for money!! Was clean and nearby to shopping centres
Robert
Superb
We loved the accommodation . We didnt know what to expect but it exceeded our expectations ! We even got upgraded for free !!!
Would definitely recommend
Would definitely recommend
Sophie
Excellent service amd ample space. Great communication to arrange early check in for meeting purposes. Really helpful! Thank you
Kenneth
Book Without Hesitation.
The entire time at The Spires was fantastic from check-in to check-out. The fine Spires folks were easily accessible and accommodating for every need and request that came up.A fabulous location too.
punam
Very clear instructions to get into property but than very difficult to get out!!! Spent 10minutes trying to find a way out!!!
Phillip
Simply excellent.
Spotlessly clean, excellent location for Symphony Hall, well appointed apartment.
Great communication througjout, I will definately use again.
Proximity to the Mailbox/Gas Street bars , restaurants, shops and Tesco a bonus yet appartment itself was very quiet.
Great communication througjout, I will definately use again.
Proximity to the Mailbox/Gas Street bars , restaurants, shops and Tesco a bonus yet appartment itself was very quiet.
Verified traveler
Easy check in. Clean. Perfect location.
Great location! Would defo reccommend. Looking to book again soon x
Juan
We had a great time at the Spires. Highly recommend if you are looking for accommodation near to restaurants, shopping, etc. Great for families if you need separate rooms.
Sidra
No hot water on day one, needed to wait an hour to get any hot water
Radiator in main sitting area not work/ kept turning off throughout entire stay and no manual next to the radiator to figure it out in cold climate
Balcony windows were locked so no access to fresh air
Radiator in main sitting area not work/ kept turning off throughout entire stay and no manual next to the radiator to figure it out in cold climate
Balcony windows were locked so no access to fresh air
Ian
Great location and apartment
Very good stay. The instructions to enter the building and on-site parking were clear and worked perfectly. The location is great for centre of Birmingham attractions and events.
Evelina
No communication about out of hours check in
I haven't received out of hours check in information, and emails sent to me had invalid links. The phone no is incorrect on hotels site, and no response was received via the chat. As a result, when I came to check in, I had no key to enter, and had to book another room last minute. I still haven't had my money back for this, and no effort was made to rectify this issue.
Gianluigi
good location and amenities!
Sonal
The door lock was not working so i had to stay in for about half hour before i cousl lock my room to leave to go and meet snd my family for dinner as all my stuff was in the room. As i checked in baring in my mind we were a family if 4. We had no towels in our room and as it was a subday reception was closed and i got lucky and found a cleaner just before her shift was finishing. Or i would have no one to give me towels.
The bathroom ensuite was mouldy snd thr hooks on the doors were broken and was not able to hang my towel anywhere.
The water was running hold and cold. This is a common problem as i have stayed here previously. Overall really disappointed with this stay. Not got what i paid for and will not be staying here again.
The bathroom ensuite was mouldy snd thr hooks on the doors were broken and was not able to hang my towel anywhere.
The water was running hold and cold. This is a common problem as i have stayed here previously. Overall really disappointed with this stay. Not got what i paid for and will not be staying here again.
Teresa
A bit rough around the edges.
Kate
Good for what we needed
Was convenient for what we needed, there was an issue with the bathroom door, which was fed back & reception had noted to look into this when we were checking out
Martin
Huge space and the lady on Reception was friendly. Comfortable bed and excellent shower. But the actual fixture and fittings were quite old and scruffy. But in terms of value, no complaints.
kevin
Excellent
Great apartment in a good location. Will use again!
Hannah
Very dated. Broken tiles in bathroom, broken drawers, chipped paint. But clean, and in a great location.
Teresa
Property a bit shabby .
Verified traveler
Easy check-in. Great location to access all the main parts of Birmingham but on a quiet street. Some small snags with doors not closing properly and slight mould in places on the sealant in the bathroom but otherwise clean property and would book again.
Jeremy
The location was perfect for me, right in the city centre and the price was a bargain compared to the local hotels. Rooms are spacious and well equipped. There's a Tesco within 100m.
On the downside the room needed some simple maintenance. The shower mixer was stuck on scalding hot, the bathroom tiles had detached from the floor and water came out when you stepped on them, the laminate flooring elsewhere was curling up at the edges and decor rings on many door handles had come off. The curtain rings were coming loose and the curtains didn't keep out the streetlights outside.
Check-in was fine but unless you arrive while reception is staffed, there's a sequence of steps to get in and, if you don't read the email, you'll be stuck!
On the downside the room needed some simple maintenance. The shower mixer was stuck on scalding hot, the bathroom tiles had detached from the floor and water came out when you stepped on them, the laminate flooring elsewhere was curling up at the edges and decor rings on many door handles had come off. The curtain rings were coming loose and the curtains didn't keep out the streetlights outside.
Check-in was fine but unless you arrive while reception is staffed, there's a sequence of steps to get in and, if you don't read the email, you'll be stuck!
shuang
great place to stay
JENNIFER
Perfect stay at the Spires!
Reception team emailed well in advance with check in instructions and checked we had everything to self check in on arrival over the weekend. We arrived just after 2pm and staff were brilliant looking after us until the keys were ready.
Apartment space is faultless - 10 minute walk from New Street, 2 mins to the Mailbox and 5 mins to o2 academy. The location was central and super quiet and the flat had everything needed including complimentary tea, coffee, milk and toiletries plus hairdryer.
Will stay again!
Reception team emailed well in advance with check in instructions and checked we had everything to self check in on arrival over the weekend. We arrived just after 2pm and staff were brilliant looking after us until the keys were ready.
Apartment space is faultless - 10 minute walk from New Street, 2 mins to the Mailbox and 5 mins to o2 academy. The location was central and super quiet and the flat had everything needed including complimentary tea, coffee, milk and toiletries plus hairdryer.
Will stay again!
Stephen
Excellent value for money
Excellent value for money. Huge apartment for just two people over night. Excellent location.
Vanessa
Short stay
Average apartment. Finding the keys was not easy , it's a small box in the wall inside the hall of the entrance.
Apartments ok, bit worn but big and location good for central Birmingham
Apartments ok, bit worn but big and location good for central Birmingham
Jason
Excellent location and price
Great value for money with a brilliant location.
ANDERSON
The apartment was close to the Mailbox, that was a plus. Location was great and very clean.
Climbing the steep stairs with suitcases was a challenge but I would definitely stay there again.
Climbing the steep stairs with suitcases was a challenge but I would definitely stay there again.
Daljit
good location - but not a great experience
Sadly not the best experience, the oven in the apartment we cooked did not work, we were then offered another apartment that lacked privacy (bit of a goldfish bowl) then we were offered a 3rd apartment, again no privacy in bedroom.- the beds were two single beds pushed together, so it wasnt the best night sleep either. It took a huge chunk out of our afternoon/evening tooing and froing with our luggage etc
Graeme
Flat was clean.
Water pressure was terrible, hard to have a shower.
One of the bed bases was broken.
Comfortable enough and reasonable value.
Water pressure was terrible, hard to have a shower.
One of the bed bases was broken.
Comfortable enough and reasonable value.
Robert
Best apartment in Birmingham
Fantastic apartments in great spot for everything Birmingham has to offer. From pre check in to check out, everything excellent. Without a doubt the best facilities I’ve had in the city.
Verified traveler
Comments
The apartment is spacious with friendly staffs to greet us when we arrive. Cleaniness is in fair condition. Since the weather is hot during our stay, we feel hot even though fans are provided for use. We suggest their management to consider installing air conditioners for the use of the customers. The double bedroom is a bit noisy at night due to the traffic and pedestrians on the street.
Vivek
Ok but nothing special
The place is functional and good for families but the bathrooms whilst clean were not so great - for example the toilet seat was far too small for toilet. Beds far too soft for our liking. But the staff on check in and departure very friendly and helpful. Fine for a night or two but no more.
Verified traveler
Great appartment and fantastic location.
Only issue we had was water wast hot. There was a note to boost hot water but looked like unit didnt work as no lights on!
Also tv didnt work tried a few times to get on but wouldnt pick up any signal. But over all was nice place. Would book again
Only issue we had was water wast hot. There was a note to boost hot water but looked like unit didnt work as no lights on!
Also tv didnt work tried a few times to get on but wouldnt pick up any signal. But over all was nice place. Would book again
Cath
Great base
Great for a business stay. Well equipped apartment, clean and tidy. Very quiet. Close to mailbox. Lovely walk down the canal two minutes away.
Verified traveler
A few cons but overall would stay again.
Great communication with the company before the stay. Apartments are nice, spacious with necessary amenities.
Cons: the beds are wayyy too small. Two of my friends fell off their beds in the middle of the night! And the shower wasn’t working properly in two of the apartments. We did inform reception but nothing was done.
Overall though, I would likely stay here again because everything else makes up for it and the location is also fantastic.
Cons: the beds are wayyy too small. Two of my friends fell off their beds in the middle of the night! And the shower wasn’t working properly in two of the apartments. We did inform reception but nothing was done.
Overall though, I would likely stay here again because everything else makes up for it and the location is also fantastic.
Sugeewa
Everything perfect.
Herve
Great value
Very good value for money, ideally located a few mins walk from new street station
Verified traveler
First of all, it’s normal apartment then the management take some as service apartment. I stayed couple nights, which I expect the property provide the essential items, however, that was not the case. The television was not working. You definitely could book somewhere nicer with the price I paid.
Bob
Excellent apartment
Best apartment I’ve stayed in. If they are all in the same condition as no. 126 then it’s a great spot. A genuine home from home (with an adequate but smaller telly) in a great location with excellent facilities and very good value for money. Everything was clean, everything you needed was there and all the tech worked. Very good.
Sidra
Limited hot water in shower for 2 days, had to Wait for week day- kept shifting to freezing cold every few seconds.
Patricia at reception was wonderful, proactively helpful and informed, she knew exactly what to do even though maintenance were not yet available. She was swift and attentive andbcame straight to the room and fixed the problem on the weekday morning, without me having to wait for maintenance.
Patricia at reception was wonderful, proactively helpful and informed, she knew exactly what to do even though maintenance were not yet available. She was swift and attentive andbcame straight to the room and fixed the problem on the weekday morning, without me having to wait for maintenance.
Jonathon
Great Appartments
Great apartments with a fantastic receptionist. Felt very welcome upon check in, and was always happy to help.
Pamster
Very noisy throughout night.
Door handle hanging off and interior run down.
Didnt feel safe staying here.
Door handle hanging off and interior run down.
Didnt feel safe staying here.
Ifraz
The receptionist Timothy was very helpful and informative
Katie
Mediocre apartment in need of updating
The location is great and the receptionist was very welcoming. Unfortunately the apartment was quite tired and needs some maintenance and upgrading, plus it wasn't completely clean. The reception closed for the weekend at 3pm on Friday so we couldnt get some minor issues resolved (e.g. the TV signal was bad) as the instructions advised only to call in an emergency. The twin beds are not full size so sadly not very comfortable.
Ifraz
The reception staff- particularly Timothy was very professional, informative and helpful
Dominic
Fine but the smell of tobacco was too much
The apartment was clear and tidy with plenty of amenities to exist. The shower was fine but it was hard to get past the smell of old tabacco smoke that had clearly been attempted to be dispelled but hung in the air around the apartment. It was particularly evident in the main bedroom which made for an unpleasant sleep.
The location was central but, on reflection a little too close to main bars which meant we were subject to some late night singing - it sounded like they had a good night!
The location was central but, on reflection a little too close to main bars which meant we were subject to some late night singing - it sounded like they had a good night!
Joshua
Great value for money, lovely clean modern apartment which was very spacious. Smooth check-in and checkout too
Tracey
would recommend and would use again
apartment was excellent, clean, comfortable and well equiped, would recommend and will definitely use again.
well positioned too.
the receptionist was very friendly and helpful
well positioned too.
the receptionist was very friendly and helpful
Ray
Short break
Seamless visit, staff were all lovely. Apartment was spacious.
My only complaint would be the security deposit required which will be refunded after my visit. I was not aware of this - or if I was I missed/forgot it.
My only complaint would be the security deposit required which will be refunded after my visit. I was not aware of this - or if I was I missed/forgot it.
Ashleigh
I visited Birmingham for a concert on a Tuesday evening and so was only staying for a short period of time, and would only be using the room for a bed for the night.
When I arrived, I was told I had an unexpected upgrade. The room I was given ended up being a huge 2 bedroom suite! The property was amazing and I only wish I’d had been able to stay longer to fully appreciate the suite, and also having someone else there with me to take it all in!
Was such a shame I couldn’t utilise the space but I would definitely recommend Spires and will be booking to stay in the future, hopefully for longer!
When I arrived, I was told I had an unexpected upgrade. The room I was given ended up being a huge 2 bedroom suite! The property was amazing and I only wish I’d had been able to stay longer to fully appreciate the suite, and also having someone else there with me to take it all in!
Was such a shame I couldn’t utilise the space but I would definitely recommend Spires and will be booking to stay in the future, hopefully for longer!
Terry
Very nice apartment very close to city centre staff very helpful and kind
Dylan
Room was really nice and spacious. No tv's in bedrooms and tv in living room had very few watchable channels due to reception. Surely such a lovely place needs to sort this out. This is after calling support as tv wouldnt connect to wi-fi. Let down by this.
Gregory
Well equipped decent furnishings
Boyette
Enjoyed my stay … Tesco is at a walking distance which is perfect! Will certainly come back
Sugeewa
I like everything
Verified traveler
A lot better value than a traditional hotel stay - the central location within Birmingham was extremely convenient and it was very comfortable for a good night's sleep.
Nina
The property was close to local amenities such as sea life centre and utilita arena. Property was generally clean and tidy, linen was nice and fresh. Had all the things that you needed for a short stay. Our apartment was right above the entrance so was a little noisy at times. Door handles need some attention, especially kitchen/lounge door, we briefly got stuck in the lounge due to faulty door handle.
Ng Li Sin
Prior to our booking and arrival, the manager, Timothy, was very helpful and responded promptly to our queries. Upon arrival, the team of Joanne and William was very hospitable, friendly and helpful. They were the sunshine of our stay.
The apartment was spacious and its location was great for us. Some parts are old like the bedroom door could not close properly, the curtains are a bit broken and worst of all, very low water pressure and temperamental water temperature in the showers. But all the above were bearable given we were not exactly paying for 5-star accommodation.
What was not bearable and would make us hesitate returning is the NOISE. The building is built such that people talking in the courtyard would reverberate loudly in the whole compound and during our stay, there were some loud neighbours and parties. We suffered sleepless nights during more than half of our stay.
The apartment was spacious and its location was great for us. Some parts are old like the bedroom door could not close properly, the curtains are a bit broken and worst of all, very low water pressure and temperamental water temperature in the showers. But all the above were bearable given we were not exactly paying for 5-star accommodation.
What was not bearable and would make us hesitate returning is the NOISE. The building is built such that people talking in the courtyard would reverberate loudly in the whole compound and during our stay, there were some loud neighbours and parties. We suffered sleepless nights during more than half of our stay.
Hannah
Check in was at 2 but we were unable to check in until 330. The lady on reception was more than accommodating however. The property was dirty and we had to make our own beds
Sharon
10 /10
Lovely apartments we was all very happy with everything in there had everything you need for stay beds was comfortable and was very clean
Deborah
Good standard
Anna
Brilliant apartment. Very good location close to the canal and bars/ restaurants and also very near to the centre of Birmingham. The apartment itself was very clean and it really excelled our expectations on all levels. The staff were really friendly and very welcolming. The communication with the property before we arrived/checked in was exceptional. We are looking forward to returning. Thank you for a lovely stay!
MD ABDUL
Lovely and homely. Has everything you need for a comfortable stay. Central location with lots of shops nearby
Nelopha
Top standard property and was pleased that it was accessible
Talha
A very nice stay indeed
Really happy with the stay overall.
Tim and Jo were always very helpful.
Pleasantly surprised to find a lovely modern apartment, with nice city views. It was almost like being at home and not the usual hotel room feel.
The kids loved it and the en-suite bathroom was another nice surprise.
Hotels.com were a bit of let down because the £250 security deposit required by the Spires Ltd wasn't made clear.
But that was returned promptly after our stay was finished.
Would highly recommend staying at the Spires in Birmingham City centre and we will be booking in with them again very soon.
Tim and Jo were always very helpful.
Pleasantly surprised to find a lovely modern apartment, with nice city views. It was almost like being at home and not the usual hotel room feel.
The kids loved it and the en-suite bathroom was another nice surprise.
Hotels.com were a bit of let down because the £250 security deposit required by the Spires Ltd wasn't made clear.
But that was returned promptly after our stay was finished.
Would highly recommend staying at the Spires in Birmingham City centre and we will be booking in with them again very soon.
Richard
Short stay in Birmingham
Only in appartment for a few hours of 1 day, but had all the comforts of home, and felt very safe and secure. Will definately book again for any stays in the area, jut a few minutes to New Street station and bus links down to Edgebaston
Karen
Great location. The staff were friendly and helpful and the apartment was lovely. Spacious, clean and had kitchenware so we were able to cook during our stay. Would stay here again for sure!
Donna
Liked where is was situated
Ifraz
Amazing reception staff, safe, clean, modern accomodation
Phill
Can't wait to stay again
Amazing place to stay. Was thoroughly impressed with the property. Cannot fault any aspect of my stay. Very friendly reception staff. Beautiful accommodation with an you could ever ask for. This will definitely be my 'go to' place when I'm next in Birmingham. A damn sight more for your money than a hotel room. Highly recommended.
HIROKO
Not only the room, but also bathroom, kitchen and living room are very clean.
Oliver
Well located, witching walking distance to where the fun is
Craig
Do Not Stay Here
Do not stay here. We arrived to a horrendous smell of sick in the appartment, which got worse as the 2 day stay went on.
Emailed upon arrival, left voicemail with out of hours contact on arrival and received no response.
Had to sleep on the floor in the living room as the smell was coming from the mattress in the bedroom.
Response from complaint email “I inspected the room before your arrival so something must have happened after that….”
Also said they would have fixed if I’d called Out of hours call, but there was no response from them.
A unsincere apology has been given, and no offer of financial compensation for us paying for an appartment which was not fit for purpose!
Finally, no response to follow up emails to them.
Get a hotel instead, as they are clearly not set up to deal with issues that occur over the weekend.
Emailed upon arrival, left voicemail with out of hours contact on arrival and received no response.
Had to sleep on the floor in the living room as the smell was coming from the mattress in the bedroom.
Response from complaint email “I inspected the room before your arrival so something must have happened after that….”
Also said they would have fixed if I’d called Out of hours call, but there was no response from them.
A unsincere apology has been given, and no offer of financial compensation for us paying for an appartment which was not fit for purpose!
Finally, no response to follow up emails to them.
Get a hotel instead, as they are clearly not set up to deal with issues that occur over the weekend.
Dominic
Large apartment, much more spacious than a hotel. Needed a little tlc but nice overall.
Check in process a bit more complicated than a hotel.
Main issue was there was no hot water and the fact the shower was already on maximum heat suggests that night not have been an isolated incident.
Check in process a bit more complicated than a hotel.
Main issue was there was no hot water and the fact the shower was already on maximum heat suggests that night not have been an isolated incident.
Verified traveler
Budget accommodation, get what you pay for
The apartment was big, clean and check in/out was easy enough. Within walking distance to the Bull Ring but not the nicest walk, so we opted for taxis. There was a lack of towels provided, two bath towels for two people but no bath mat or hand towel, so to prevent making the bathroom floor slippery, we had to use one towel as a bath mat and shared the other one. As the accommodation is generally at the lower end of a budget, you get what you pay for, cheap and cheerful accommodation which I would consider using again.
Verified traveler
Okay but could use more attention and care
The weekend check in was very slack with instructions emailed to guests and the keys left in an open safe. The room was mostly fine but the curtains were coming off the rails and were tricky to draw. The shower temperature control is was very hard to use with the dial jamming on very hot and I had to turn the boiler off to get it to cool down. Simple controls are better. Otherwise the room was peaceful and provided everything I needed for my trip.
Drew
Id go there again
Excellent staff clean tisy unit overall very good
Sharon
The Spires - excellent accommodation !
Absolutely stunning apartment, everything we needed and more, close to New Street Station and the Mailbox and canal pubs.
Sulvieri
Arrival instructions say to contact the property if arriving on a Sunday. I did. I received an email that said I will be provided codes for the outside door and lockbox that will contain my room key. I got the email, but the codes were missing. I replied and asked for the codes. The second email still did not have the codes. I called the property and finally got the codes. I arrived on Sunday and used the door code to get inside. An employee decided to go into the office that day. Fortunately, because someone failed to put my key in the lockbox. If he hadn't been there, I may have been locked out until Monday morning. I get the key and approach the room. The hallway stank terribly, reminiscent of sewage. I get into the room, and I was disgusted. The room had a sour smell. The kitchen had crumbs and stains all over the counter, stove top and dining table. Brown cobwebs were hanging from the ceiling above the refrigerator. The cookware and dining ware were decent. Cooking utensils were broken. The living room has a sliding glass door that opens to the exterior. The latch was snapped off so the door would not lock. The bedroom had a smell, probably from the massive stains in the carpet. The bathroom was worst of all. Floor tiles that moved when stepped on. The toilet seat was broken. It also had urine and feces caked under it. The showerhead was covered in mold. There's a lot more wrong with this place, but I will stop here and say how did this place get a 4 star rating?
Verified traveler
Avoid
It was really disappointing. The cleanliness was poor, the kitchen drawers were full of crumbs and other bits of food and the dishwasher hadn't been emptied. There was black mould in the shower and there was no hot water when we arrived. The bedroom curtains were hanging off the rails and some of the heaters didn't work. We were given a parking discount voucher that had expired.
Lewis
AVOID AT ALL COSTS
AVOID THIS PLACE AT ALL COSTS - FILTHY ROOMS, URINE STAINED SHEETS, NO STAFF, UNHELPFUL AND DECEITFUL.
First of all, when booked it was advertised as pay on arrival, we then received a link though email to pay (we had booked via third party) saying this must be done more then 72 hours before arrival. The link did not work, I had to chase several times to get a response and we were unsure if our booking was still valid - they then said it was my fault for using my cards and the only one that could be taken was a debit card ( you’ll see why this is important later on)
Upon arrival, we arrived to a safe that was not closed and anyone could have accessed the keys. We looked in the safe to find our key not there! Another phone call to the Emergancy team on the weekend to say housekeeping will bring it down. (So our room was not ready for the specified check in time) the place was noisy and messy & others in the hallway expressed their annoyance at the check in process while we stood waiting.
When we finally got in the room, after we had been stood waiting. It reeked of bad food, one of the dining chairs was ripped, the floor was all raised and grim - clearly no one has cared for this apartment. We thought let’s just let it slide as we were in town for pride and we wouldn’t be able to find somewhere else.
Fast forward to the following morning - we get out of bed and notice a yellow stain that looks like URINE on the bed, this wasn’t fresh as it had dried and we were in abso
First of all, when booked it was advertised as pay on arrival, we then received a link though email to pay (we had booked via third party) saying this must be done more then 72 hours before arrival. The link did not work, I had to chase several times to get a response and we were unsure if our booking was still valid - they then said it was my fault for using my cards and the only one that could be taken was a debit card ( you’ll see why this is important later on)
Upon arrival, we arrived to a safe that was not closed and anyone could have accessed the keys. We looked in the safe to find our key not there! Another phone call to the Emergancy team on the weekend to say housekeeping will bring it down. (So our room was not ready for the specified check in time) the place was noisy and messy & others in the hallway expressed their annoyance at the check in process while we stood waiting.
When we finally got in the room, after we had been stood waiting. It reeked of bad food, one of the dining chairs was ripped, the floor was all raised and grim - clearly no one has cared for this apartment. We thought let’s just let it slide as we were in town for pride and we wouldn’t be able to find somewhere else.
Fast forward to the following morning - we get out of bed and notice a yellow stain that looks like URINE on the bed, this wasn’t fresh as it had dried and we were in abso
Isobel
Value for money
warm and friendly welcome from receptionist Rebecca who was very pleasant and helpful. Apartment a bit shabby with some stains and tears in furnishings also curtains not hung properly having said that it was very clean and comfortable and everything you could possibly need was provided. Value for money. Some communication issues prior to checking in but this was resolved and check in and check out were straight forward. I would reccommend the apartment and appreciate the hard working staff.
Greg
Good location
The good, clean, location was ideal, close to many restaurants and cinema and casino lovely walking around the canal. The kitchen was well equipped but I wonder why they don't provide bigger bins as these small ones get filled pretty quickly. The condition of the apartment was decent but definitely a bit dated and frayed around the edges. The bathroom was nicely done.
Nour Nihaya
It was good, we gladly found a parking which is 6min walk that chargers £10 per day. The room is spacious,
Location & surroundings
The Spires Birmingham
Commercial Street, 10, Birmingham, United Kingdom
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The Spires Birmingham
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