Hotel Du Vin Bistro Birmingham

10/10

Exceptional

10 Mar 2026

Fiona

Lucky to have an upgrade to a junior suite which was amazing - thank you! Breakfast was delicious too!

10/10

Exceptional

07 Mar 2026

Alex

Extremely friendly staff. Our room was exceptional. The hotel is beautiful and we will definitely be back.

Partner

6/10

Pleasant

07 Mar 2026

Ivan

The hotel is tired and halls and bedroom doors could do with a paint job. The bed was comfortable. Good location.

Business

10/10

Exceptional

03 Mar 2026

Sadie

Beautiful hotel in a great location. Staff were extremely friendly and accommodating. Room was beautiful with the most comfortable bed ever!

Friends

10/10

Exceptional

21 Feb 2026

Ben

Better than I expected, the room was huge , very clean and the staff were great 100% stay again

Partner

10/10

Exceptional

04 Feb 2026

DAVID

What a great welcome! Lovely lady on reception who was very chatty, very professional, and a pleasure to talk to

Business

8/10

Excellent

02 Feb 2026

Simon

Attentive and helpful staff

4/10

Poor

27 Jan 2026

Angela

The room was pretty and the bed was really comfortable.
Unfortunately I was woken up at 1.30 am and then another 4 times by the towel rail in the bathroom sounding like a jackhammer in the next from.

Very scary and an awful experience.

Business

10/10

Exceptional

25 Jan 2026

Andrew

Amenities and bed is very comfy

Leisure Partner

10/10

Exceptional

09 Jan 2026

SHAUN

Great hotel, really friendly staff. My room was great and it's one of the most comfortable beds I've slept in!

Business

10/10

Exceptional

08 Jan 2026

Chelsea

Great room and staff

10/10

Exceptional

03 Jan 2026

Joan

Breakfast was good. The room was very nice and comfortable. I really like the rooms having babes and not numbers along with traditional theme.

Friends_and_family Family

4/10

Poor

31 Dec 2025

David

The leg on the bath was broken, the restaurant was understaffed and the breakfast was cold by the time it got to us

10/10

Exceptional

27 Dec 2025

Natasha

Comfort and friendly staff

4/10

Poor

19 Dec 2025

Nici

Room standard poor. Portable heaters, radiator not working. Cracked sink. Lack of lighting. Tv not working. Corridors very shabby. Very disappointing as this used to be a fabulous hotel. However the staff are very pleasant.

Leisure Friends

8/10

Excellent

17 Dec 2025

Nazia

Really clean and spacious room. Lovely bath, shower and bed.

Business

8/10

Excellent

16 Dec 2025

Joy

Great location, comfy bed, however the room was very noisy (corridor noise). Also construction work is ongoing- nice drink token left to recognise this. One issue is the lobby, the entrance doors are very hard to open by yourself with bags as you are on the stairs. But overall good stay.

Partner

6/10

Pleasant

15 Dec 2025

Ada

It’s beautiful building, rooms are nice but few issues:
- radiator in bedroom doesn’t work so had a portable one
- poor lighting in bedroom, only one spotlight in the room, bathroom lighting very bright
- radiator in bathroom is really loud when switched on
- window had a gap, not sealed so a slight breeze would come in
- on arrival no info was shared on breakfast or complimentary drinks
- room names are different and quirky but logistically annoying, had to do a full loop when on my floor trying to find my room, receptionist could have informed left or right for my room..!!!

Not sure I’d stay again but it is beautiful building.

Leisure Partner

6/10

Pleasant

14 Dec 2025

Mandie

Expected more of a Hotel du Vin based on stays at other ones. Seemed like they needed more staff and the hotel looked a bit tired. Lucky we got to breakfast before the rush and they ran out of juice and had a massive queue at the coffee machine. The cooked breakfast was nice, the bed was big and comfy and the towels were big. Will probably look for somewhere else next time.

Partner

10/10

Exceptional

14 Nov 2025

Simon

We stayed in an absolutely beautiful junior suite, with an exquisite bathroom, shower and toiletries. Staff were welcoming and courteous. We had drinks in the smart but still cosy and comfortable Bubble Bar and breakfast the following morning was served in the lovely restaurant and was delicious. As expected, an excellent hotel.

Partner

8/10

Excellent

31 Oct 2025

Peter

Lovely hotel. Clean, great location and fab staff.

Business

10/10

Exceptional

27 Oct 2025

bryan

always a good fine choice

Business Partner

8/10

Excellent

27 Sep 2025

Matthew

am writing to formally raise my concerns regarding my recent stay at your hotel. Unfortunately, my experience fell far below the standard I expected, and I feel compelled to request either another stay or a refund.

The issues began when the blind pull cord in my room broke. The response time to fix this was slow, and what should have been a quick resolution turned into a major disruption. Initially, I was told I would be moved to another room, so we packed up our belongings. However, instead of being moved, staff entered the room with ladders to attempt repairs. This was both unprofessional and intrusive, particularly as I had to explain to them how the blind should be fixed.

On returning later that evening, I expected to find the room reset, blinds drawn, and bed turned down, but this was not the case. The sofa in the room was also in an unacceptable condition, with heavy staining that made it unsuitable for use. Frankly, it is not of a standard I would expect to find in any hotel, let alone for the price I paid.

While I understand renovations may be ongoing and note that a couple of complimentary drinks were offered, these do not address the fact that the room itself was not up to standard and the service was poorly managed.

Given the above, I believe it is reasonable to request either a refund or the opportunity to return for another stay under improved conditions. I hope you will take this matter seriously and provide a prompt resolution.

Partner

10/10

Exceptional

17 Sep 2025

dominique

Always a fabulous hotel , nice quality beds , fabulous bathrooms .

Leisure

10/10

Exceptional

17 Sep 2025

DENISE

Birmingham Trip

Lovely hotel, really courteous polite staff.

Business

10/10

Exceptional

11 Sep 2025

Liz

Lovely quirky hotel with a massive comfy bed!

Overnight stay for a work dinner - lovely comfy bed, nice bar downstairs, good shower - no complaints!

Business

10/10

Exceptional

07 Sep 2025

Nomathemba

Lovely hotel in a great location.

10/10

Exceptional

26 Aug 2025

Anita

Great hotel, bistro, bar and food wonderful.

Missed breakfast daily as had to be out pre the restaurant opening which was a real shame.

Leisure Partner

10/10

Exceptional

19 Jul 2025

Lee

Excellent hotel in great location, loads of bars and restaurants in walking distance

Leisure Partner

10/10

Exceptional

07 Jul 2025

Peter

Very helpful and friendly staff, room was lovely and bar area nice to relax in.

Leisure Self

6/10

Pleasant

07 Jul 2025

Peter

Good central position. a bit soulless. Service limited, no one to help with bags. Nice room but would go somewhere else next time.

Leisure Partner

6/10

Pleasant

28 Jun 2025

James

I was just expecting more I think. The room felt very tired and dated, although the room was large, it was dark and not very welcoming. All the fixtures and fittings were tired around the edges, and quite dusty. The bathroom was large and the shower huge and to be fair was all very clean. Toiletries etc lovely touch. Bed very comfortable and I slept well. I just think as I say, the room I was in was tired and nothing special. I only stayed for one night and if I had been staying any longer I think I would have been quite disappointed.

Business Self

6/10

Pleasant

20 Jun 2025

John

Unfortunately our stay was a little disappointing for this standard of establishment.
It was lovely to get upgraded to a junior suite and receive a complimentary drink in the bar. The room was starting to look a bit tired, but the bed was comfy and its always nice to find some fresh milk in the fridge.
We had dinner in the restaurant where we both has the Entrecote Steak, whilst mine was no better than ok my wife's was mostly fat and gristle in all honesty not acceptable considering they are £35 each.
But to be fair they removed Mel's steak from the bill without argument.
So all-in-all not an unpleasant stay but not really upto the standard we have come to expect from Hotel du Vin.

Partner

10/10

Exceptional

14 Jun 2025

Peter

Short business trip.b

8/10

Excellent

14 Jun 2025

VERNA

Great and gre

Business

4/10

Poor

28 May 2025

Mohammed

Stayed in room Taylor Port for 1 night with my wife. Room was fine, but the bathroom was a disgrace. Stains in the toilet and sink, while the shower dispensed only very hot water on the coldest setting. I call it a shower despite it being a fixed shower head from above and not the handheld ones, which most hotels have - not to mention it wasn’t a standalone shower but combined with the bathtub. I was so disappointed I checked out early and stayed in the hotel down the road, namely Grand Hotel. I’ve stayed in HDV at least 20 times, but based on my recent experience I shall not be returning.

Partner

10/10

Exceptional

28 May 2025

Frazer

Room was very dated. Food and drinks were excellent

Business

8/10

Excellent

26 May 2025

Sean

Good stay

Good stay. Pommery room. Breakfast service great. Dinner service ok. Toilet seat needs replacing

Partner

10/10

Exceptional

26 May 2025

Martyn

Perfect stay

Partner

10/10

Exceptional

26 May 2025

Laura

Stay was excellent, friendly staff and free glass of wine on arrival

Leisure Family

10/10

Exceptional

26 May 2025

John

Loved everything about the hotel! Great location, great service, great breakfast, very comfortable.

Leisure Partner

10/10

Exceptional

26 May 2025

Anthony

Food and drink were excellent,room was amazing.

8/10

Excellent

21 May 2025

Verified traveler

On check in was asked questions twice, felt staff following a script. The room was very dark, it was impossible to do make - up in bedroom.

10/10

Exceptional

18 May 2025

Sanjay

Good weekend break hotel

All good lovely hotel with good service and food and clean and tidy great location

Friends_and_family Family

10/10

Exceptional

17 May 2025

Nick

Centrally located with great charm, the best water pressure in Birmingham

8/10

Excellent

15 May 2025

Helen

It’s fine but not amazing

I wasn’t bowled over, the hotel could do with a make over, it’s fine but not amazing.

Partner

4/10

Poor

10 May 2025

Verified traveler

It was very dirty. Wasn’t clean enough.

Partner

8/10

Excellent

08 May 2025

Verified traveler

The bed was very small and not particularly comfortable.
The window latch was broken so I was stuck with an open window and a bit of noise.

Partner

10/10

Exceptional

06 May 2025

anna victoria

The hotel bar man who worked on Saturday night was Amazing and our trip would not of been the same without his hard work, efficiency and kindness ! ( we forgot to get his name) but thankyou so much !

10/10

Exceptional

01 May 2025

Graham

Lovely stay

Lovely stay in a really nice hotel
Looking very slightly grubby round to the edges but I think this added to the charm
Amazing breakfast and excellent dhiwer

Business

10/10

Exceptional

29 Apr 2025

Julie

Excellent city centre hotel in quiet location

Lovely hotel in great position for theatres, restaurants etc. All Hotel de Vin are in quirky buildings this being the old eye hospital so do not expect your normal rooms. Our room was very large & the bathroom enormous with the largest shower I have ever seen along with a glorious deep free standing bath.
Very comfortable, excellent bed linen & toiletries. Staff extremely pleasant.

Partner

10/10

Exceptional

24 Apr 2025

Kayla

A blessing

It was amazing! I took my first trip in 7 years and the hotel did not disappoint! Thank you all for your hospitality I will definitely try to come back again in the future!

Self

10/10

Exceptional

19 Apr 2025

Jane

Lovely rooms. Lovely staff. Would totally recommend!

Business Self

10/10

Exceptional

31 Mar 2025

David

Great Hotel

Great Hotel, great location

Partner

10/10

Exceptional

30 Mar 2025

Eleni

The staff are excellent. The property is stylish and intimate. Excellent breakfast and the bar area outstanding. The lift wasn't working but the staff helped so much

Leisure Self

6/10

Pleasant

16 Mar 2025

David

Lift broken, just lacking in character

8/10

Excellent

15 Mar 2025

Alexander

If 4.9/5 was an option I'd rate it that.

So yes I would recommend Hotel du vin, with a few caveats
First, the room was lovely, bed was very comfy, and the staff where amazing! Full 5 star treatment. Lovely furnishing, and overall a really nice hotel.
The reason it's not 5 stars from me, the toilet handle wasn't working, you had to pump it to get it to flush and it felt like it may break when you did pump it. The toilet seat wasn't placed right so when you sat on the toilet you would get knocked in the back with it. It was quite funny, or at least we laughed about it, but not ideal and not what I would expect from a suite. The overall comfort level was high, and the bed could sleep 5 with how big it was. Extremely comfy. shower head was at a funny angle so I had to stand really close to the shower dial, which defeats the point of having a massive walk in shower but still a great room, the air freshener flashed blue at night so it was like having a mini police car in the room, once again we did laugh about this and it was simple enough to just unplug it.
The main issue we had is on the last night we returned quite late from our day out and took the lift back to the 3rd floor, when we got to the second floor the lift stalled on 2 then the screen flashed, lift failure!! We both look at each other in a panic then laughed, as we reach for the call button the lift shuddered and started back up and reached the final floor. This is in no way the staff or hotels fault, so my advice is to take the stair!! 4.9/5, thanks hdv

Partner

10/10

Exceptional

09 Mar 2025

Claire

Great hotel, comfortable, bathrooms nice and big. great location- fabulous wine!

Downside- room was too hot, no option to turn heater off which needs addressed.
Breakfast needs improvement- not the selection but functionality - I think chef was having an off day :)

Leisure Family

10/10

Exceptional

04 Mar 2025

Peter

Great stay

Always excellent service and ambience. I love HdV, they are cut aboe any other chain hotel.

Business

6/10

Pleasant

09 Feb 2025

Simon

Lack lustre customer service.

After negotiating a very heavy stiff front door we were greeted by a very underwhelming welcome. We explained we were early and would like to leave our bags. The receptionist took my detail and issued us with bag tags. We went away and came back and the same receptionist had forgotten us and the exchange we had literally 3 hours previously. We finally got to the room which was lovely except no heating in the bathroom or shower gel in the dispenser. I mentioned this to reception on check out and was given a half hearted apology…. On a plus the staff in the bar were excellent !!
It’s a shame that you use this site and use your points to treat yourself and the hotel looks down on you… also no breakfast included with the stay… poor value for money on something that should of been a lovely experience

Partner

4/10

Poor

08 Feb 2025

Verified traveler

Good hotel needs an upgrade

The hotel needs to up its game. In need of a major refurbishment. Still hanging onto 2001 facilities

Business

4/10

Poor

27 Jan 2025

Phillip

Hotel not living up to the Hotel Du Vin Brand Name

Reserved a luxury room with breakfast. Two out three lamps in room did not work. Shower sealant worn, dirty and needs replacing. Problem with plumbing. No hot water. Shower ran cold. No apologies.

Partner

10/10

Exceptional

24 Jan 2025

Sarah

Fabulous hotel, beautiful rooms and extremely comfortable bed

Leisure Partner

6/10

Pleasant

20 Jan 2025

Verified traveler

Room was excellent, reception very helpful and informative however what let the hotel down was the breakfast.
We had to ask on numerous occasions for tea and coffee as the coffee machine had run out, followed by a half a cup of lukewarm coffee and then it took 10 minutes to find breakfast teabags. My choice of breakfast was avocado on toast- the toast was so soggy it was inedible and the poached egg was going towards the hard side - pretty grim.
Is this due to being a Monday morning when most chefs have a day off ?

Business

2/10

Poor

14 Jan 2025

Peter

Very Poor Conditions

It was awful, the heating was not working, two small oiled filled radiators were insufficient, no extra blankets for the bed so I used two bathroom towels to cover the bed in able to sleep. Service was very poor but the staff were kind, made every effort and did their best under the circumstances. The Dining area was not up to standard with a buffet lunch with no napkins or butter available. The tea & coffee facilities were poor for a business meeting. This hotel is not in a good state of repair, the meeting room was cold because the air conditioning only produced cold air. This hotel is way below European standards and the room charge was high. I was not offered any compensation whilst my colleague was waived his room charge.

Business

4/10

Poor

14 Jan 2025

Verified traveler

Hotel is beautiful but in real need of refurbishment. The heating doesn't work properly and the noise from the ventilation systems makes it very hard to sleep. The thermostats aren't controllable from the rooms so it's impossible to stop the noise overnight. Breakfast was ok but not up to normal Hotel du Vin standard, with a long wait before orders were taken and staff not noticing when the stock of clean cups ran low and the urn ran out of water. On a positive note, the maintenance team attended and organised a room change very promptly when incredibly hot water kept running out of the cold water tap! I stayed as part of a group and all of us experienced separate issues, so unfortunately this wasn't a one off. It's a real shame as the building is beautiful but in urgent need to better upkeep.

Business

10/10

Exceptional

11 Jan 2025

Damian

Good location. Comfy stay

Nice stay, took an upgrade, huge bedroom and bathroom. I would say a bit tired in areas .

Partner

10/10

Exceptional

29 Dec 2024

Amar

The hotel has beautiful Victorian decor. The room was spacious and clean. Well maintained. Staff were very friendly and helpful.
Highly recommend.

Leisure Family

6/10

Pleasant

21 Dec 2024

Emily

It’s alright, not bad but nothing special.

10/10

Exceptional

15 Dec 2024

Ian

Fantastic for Christmas market

Really lovely time with the girlfriend visiting the Christmas market.

Partner

10/10

Exceptional

15 Dec 2024

Janice

Lovely stay in a beautiful room, great breakfast

Partner

8/10

Excellent

22 Nov 2024

Verified traveler

Warm and comfortable with good central location

Our deluxe room was warm with a very comfortable bed and bedding. The bathroom was a good size with a bath and a shower with a large head. The towel rail was on so the towels were warmed. Unfortunately the water was tepid when we wanted to shower in the morning. On contacting reception we were told that hot water would be available in an hour, too late for us. However, on checking out we were refunded 50% of our stay charge so felt that was very fair. Dinner in the bistro was very good although service charges for both food and drink rather steep.

Partner

10/10

Exceptional

04 Nov 2024

Karen

Great stay thank you

Leisure Partner

10/10

Exceptional

25 Oct 2024

Taljinder

Very nice

8/10

Excellent

23 Oct 2024

Sarah

Great position for central B'ham. Room was ok, bed was too short and i'm only 5 ft 8 inches. The bathroom was a bit dirty. Otherwise, it was ok.

Business Self

8/10

Excellent

22 Oct 2024

Heather

Hotel du vin Birmingham

Excellent location - very central. Room was lovely - very comfort bed - loved the bathroom and roll top bath.
Unfortunately o e of the blinds in our room was broken meaning we couldn't block out the light from the permanently illuminated office block opposite which was a bit annoying.
I would use the hotel again though as the blind was only a minor blip

Partner

8/10

Excellent

21 Oct 2024

Verified traveler

Perfect base for night in Birmingham

Really lovely hotel, deluxe room was exactly what you'd expect.

Partner

10/10

Exceptional

16 Oct 2024

Verified traveler

Hotel du Vin & Bistro

The Receptionist was really friendly and chatty, but efficient. Room Service was great. Room was lovely.

Business

10/10

Exceptional

13 Oct 2024

Emily

We had a fabulous stay this weekendhere, we had a deluxe room that was spacious, clean, and luxurious. The cocktail bar and breakfast room were both very tastefully decorated and well-serviced by attentive staff and quality produce. Felt very well looked after. Many thanks.

Leisure Partner

10/10

Exceptional

06 Oct 2024

Elaine

Great city centre stay, hotel building is beautiful and the decor is kept to high standard. Staff were all friendly and professional. Location is perfect for walking around the old parts of the city and loads of food and drinks options.

8/10

Excellent

26 Sep 2024

Doug

Staff at front desk were very helpful!

10/10

Exceptional

10 Sep 2024

Gurpreet

Great hotel with lots of character. The lobby/entrance is beautiful. Room was huge with lots of attention to detail.

Food in the restaurant was amazing, tye bar was the perfect place to relax also.

Overall a great stay, staff were great and would book again. Keep up the good work.

Leisure Partner

10/10

Exceptional

07 Sep 2024

Neil

Very nice.

Leisure Partner

8/10

Excellent

01 Sep 2024

umesh

Chexknthe small print

After they moved us to a room with a safe and chiller.
Everything was extra. Nothing in the chiller was included accept the milk and water.
Other hotels we have stayed in have included what ever is in the chiller
The bath room shelf..put something on it and it fall off on straight..

Partner

4/10

Poor

26 Aug 2024

Sukhjit

It is a period building, and has some lovely features, but the hotel looks tired, and there were quite a few 'niggles' with decor and deep-level cleanliness.

Leisure Partner

8/10

Excellent

05 Aug 2024

Michael

Lovely

Lovely comfortable and stylish clean room. Fabulous air con. Huge bathroom, bath tub and rainfall shower.

Partner

6/10

Pleasant

31 Jul 2024

Jonathan

Was not worth the money paid, a blind was broken, a light was broken and it looked tired

Business_and_leisure Partner

10/10

Exceptional

21 Jul 2024

Daniel

Deluxe room

Nice hotel Central Location
Good size room comfy bed

Partner

10/10

Exceptional

21 Jul 2024

Susan

Hotel beautiful full of character & period touches very friendly staff & fabulous restaurant and service very french chateau quality we loved our stay amazing break

Leisure Partner

8/10

Excellent

21 Jul 2024

Jonathan

The room is lovely but cramped in places. Between the bed and the sideboard to get to the bathroom, you have to walk sideways! The toilet is in a corner where you cannot sit comfortably.

Partner

10/10

Exceptional

18 Jul 2024

Erling

Friendly, clean and very comfortable.

Business

8/10

Excellent

12 Jul 2024

Ian

Pretentious

Pretentious to the max. There are no room numbers, all rooms are referred to as a vineyard or bodega name. Birmingham city centre is expensive, this hotel is no exception. Very grand descriptions don't make things worth more. Expect to pay bottle price per glass for pretty average wines. £20 for a flavourless croque monsieur. All a bit annoying.

Business

10/10

Exceptional

06 Jul 2024

David

.

Leisure Partner

8/10

Excellent

06 Jul 2024

Home

Superb breakfast

The hotel is a little tired, but it was clean and the staff are very helpful. The breakfast is superb and the hotel is really well aituated

Partner

8/10

Excellent

30 Jun 2024

Nathan

Good value and great location

This room was very good and imo with the money. Great location for the city in a \"quiet\" party of the city.

Partner

10/10

Exceptional

28 Jun 2024

Dean

Great night

Deluxe Room was fantastic, really nice place to get away. Will definitely be returning.

Partner

8/10

Excellent

14 Jun 2024

David

Room were quite small but overall it did the job for an overnight city stay

Leisure Friends

6/10

Pleasant

13 Jun 2024

Clodagh

Not quite what we were expecting

When we arrived at the hotel, we were impressed by the elegance of the foyer and the lovely staff member on reception who was welcoming and informative. However, when we entered our room, myself and my partner were disappointed. It looked incredibly tired and in need of an update. Two of our lights did not work, despite trying many plugs and as we were only there for one night we did not want the hassle to ask reception to organise for them to be fixed. There was also only one small bottle of water that we had to share; surely there should be at least two bottles? All in all, myself and my partner were not overly impressed by the appearance and standards of the room and we were expecting a lot more from a well reviewed hotel.

Partner

8/10

Excellent

12 Jun 2024

Carol

Good service, polite and room quality good

Business Self

10/10

Exceptional

03 Jun 2024

Sharandeep

Will definitely be coming back.