Name: Blue Tuana Hotel
Address: Akb?y?k De?irmen Sokak, 3, Istanbul, 34122, TR

4/10

Poor

17 Sep 2025

Sandra

We were disappointed with our stay at Blue Tuana Hotel. Upon arrival, we were moved to a different property, the Big Orange Hotel, located two buildings away, I am guessing they were sold out. Unfortunately, the experience there was not up to standard. The hotel felt very dated, the carpets were dirty, and our room had a strong sewer smell. While the location is excellent and the view from our suite was beautiful, several details were lacking. The pillows were uncomfortably tall and left us with neck pain, there was not enough toilet paper provided, and breakfast was mediocre—not terrible, but certainly not great either.

Partner

10/10

Exceptional

20 Feb 2024

Sajjad

Management and staff are very responsible and helpful. Good communication from both owner and staff. Breakfast was very good and staff will accommodate milk for baby. Overall a good place to stay. Nice and cozy place, and like 2 mins walk to Blue Mosque and Hafiz Mustafa.

Leisure Family_with_children

8/10

Excellent

24 Jun 2022

Malina

great ! super view from the bedroom window to the sea,
breakfast on the terrace overlooking the blue mosque, sea and seagulls, forever remained in my heart

Leisure Self

10/10

Exceptional

21 Mar 2021

Verified traveler

3 mins walk from Blue Mosque.
Everything was great, highly recommended.

Leisure Family

6/10

Pleasant

10 Dec 2018

Verified traveler

The location is wonderful it is in the historical area in Istanbul, all restaurants and shops are very close, the blue Mosque and famous museums are near.

The room is narrow and the breakfast area is on the terrace in the sixth floor and no elevator in the building.

8/10

Excellent

26 Dec 2017

Verified traveler

Good location, good staff, no elevator

This hotel is in a good area, and close to sea and other attractive areas. The staffs were so helpful and kind. The hotel was clean. This hotel doesn't have elevator and for breakfast you should go to floor 5 which has view of outside and sea. At first they wanted to give a room in floor 4, but when I ask them to change my room, to go to lower floor, they accepted and give me a room in 2nd floor. In general it was a good hotel with this price.

6/10

Pleasant

01 Sep 2017

bil

Very small room. There was no view from the room. AC was not working fine. Furniture was bit old.

2/10

Poor

30 Aug 2017

Verified traveler

Awful hotel

Old rooms, a wall of shabby gave a room on the 5th floor without an elevator, we are with two small children, dangerous stairs without an elevator, at the reception desk terrible service. I was shocked, in the photo one and you come to another, we left, miserably spent money, without Return

2/10

Poor

24 Aug 2017

Marvin

Avoid Avoid Avoid..better hotels right next door.

I had a bad experience with this hotel. I asked for a pick up from the hotel that was confirmed that did not show up. Thne I was badgered into paying for it as I was told it did come and that I left (I waited for 45 mins late at night). Furthermore the manager threathened the staff he will take it out of his salary if he did not get me to pay. I paid as I didnt want à young kids pay to be cut. $20 Not a huge deal for me but a lot for someone living in Turkey.
Avoid this cruel hotel.
The manager places more importance on cab company than his customers.

10/10

Exceptional

06 Nov 2015

FRANCISCO

Grait experience in estanbul

I love this hotel. I didnt have any complaints even when i use it for a nigth only

Partner

6/10

Pleasant

19 Oct 2015

sw&sw

Walking distance to the main historic sites,

Excellent staff, good breakfast, clean room
No elevator, trains go by day and night, building was shaking with the drilling in the next building

10/10

Exceptional

24 Aug 2015

Moon Jung

Great value

Staying at Blue Tuana was more than wonderful. It was a short stay for a stop over. The room was really clean and it had a nice view on the roof-top restaurant. It didn't have the elevator, but the staffs carried our luggage. They were very friendly as well. And the room had the AC. Perfect considering its price. Shuttle Bus to the airport costed 5 euros per each person. Thanks a lot!

Partner

8/10

Excellent

22 Aug 2015

Hana'

Great Location, Amazing view!

I've just come back from Istanbul, where I stayed at the Blue Tuana Hotel. It turned out to be a great choice. We booked a twin bedroom, but upon arrival we were given a bedroom with a double+ twin beds. This leaves not much spaces to move around, but since we were 2 people it was OK. We stayed in room 503 and the view was on Marmara Sea. Imagine how amazing!
Hotel: It is a small family- owned and run hotel. Everyone who works there is a stakeholder, from the house keeping to the manager. This makes things a little slow, since there isn't much staff, but you can guarantee dedication& care about customer satisfaction. I would say the price is very reasonable.

Location: Located in Sultan Ahmet, close to Hagia Sophia, Top Kapi and the Blue Mosque. All within 7-10 min walking distance. Arasta Bazaar is less than 5 min away. Sultan Ahmet tram station is less than 10 min away. The hotel is located in an old district. Stone streets. Small alleys. Amazing façades. Many routes to explore.

View: One side of the hotel overlooks the Marmara Sea, the other Hagia Sophia. The roof restaurant offers both views and leaves one with a dreamy fairy tale like state.

Cleanliness: Can be improved. Towels were changed daily, but twice with ones that had stains. They were clearly washed but needed more care. Bed sheets weren't changed. But I am sure they would have been changed them had we asked. Over all, we can say it is a clean hotel.

Staff: Very helpful, very friendly!

10/10

Exceptional

28 Jun 2014

James

FABULOUS STAY

The atmosphere in the hotel was very welcoming. Great service, very friendly staff, clean, you get really well looked after

6/10

Pleasant

02 Jun 2014

Verified traveler

Ok for 1 night

Great location near shopping and Blue mosque/Hagia Sophia.
Helpful staff. Great rooftop restaurant for breakfast with beautiful view.
Very bad water pressure in the shower.

2/10

Poor

06 Jan 2023

wendy

Hotel was gehorig, douche was vies (veel schimmel) en het raam in de kamer zat nog aan 1 scharnier vast, leek alsof het eraf zou vallen.
WiFi was erg slecht en de kamer waar wij zaten was erg klein, we zagen alleen wel dat het hotel ook iets grotere kamers had.
Lamp op de gang van het hotel werkte niet (bevat bewegingssensor, maar ging niet aan) en de reling van de trap was laag en zat helemaal los.
Lamp boven het bed was ook kapot, matras van het bed was hard en het headboard zat ook los.
Qua tv: waren alleen Turks talige zenders die werkten.
Waren genoeg stopcontacten aanwezig in de kamer.

Wat we een beetje misten in de kamer was een prullenbak, haakjes aan de muur, extra wc papier (er was minder dan 1 rol en we kregen niks extra).

Ontbijt was niet top, ook vroegen ze 3 euro extra als je omelet wilde. Medewerkster was ook met handschoenen aan aan haar gezicht aan het krabben en zat aan haar haar en ging vervolgens verder met het eten maken.

De medewerkers beneden waren over het algemeen erg vriendelijk, namen onze koffers aan en regelden een shuttle naar het vliegveld. Alleen, 1 medewerker sprak 0 Engels, waardoor communicatie via Google translate verliep.

Locatie van het hotel was vlakbij de moskeeën en 5-10 minuten van de tram. Ook veel restaurantjes in de buurt.

Leisure Family

10/10

Exceptional

22 Jan 2020

AMIN

Очень доволен. Отличный 3* отель

Отель оставил хорошее впечатление. Достопримечательности в шаговой доступности. Мелкие поблемки решались на месте. Персонал приветливый, все знают русский либо английский. Завтраки вкусные, особенно сыр. Рекомендую

Friends_and_family Family

8/10

Excellent

11 Jan 2020

Verified traveler

Note water heater must be maintenance for using for customer

Friends_and_family Family_with_children

2/10

Poor

04 Oct 2019

Verified traveler

Slecht ontvangst, onprofessioneel personeel, slecht hygiëne en duur voor wat je krijgt

Leisure

10/10

Exceptional

25 Sep 2019

Shanne

Super recomendable

El hotwl esta muy bien ubicado a unas cuadras de la mezquita Azul y Santa Sofhia, en el area hay muchos comerxios y restaurantes, el perso al super amable, y el desayuno tipo bufet esta super rico y la terraza del hotel donde sirven el desayuno tiene unas super vistas tanto del rio como de las mezquitas que es lo que me encanta, la habitacion muy completa y en buen estado.

Partner

10/10

Exceptional

30 Jul 2019

HÜLYA

TEMİZ,GÜVENİLİR, RAHAT, HUZURLU BİR ORTAM

GÜZEL BİR AİLE ORTAMI
TÜM TURISTLIK YERLERE YÜRÜME MESAFESİNDE
TERASTA SAĞLIKLI KAHVALTI MENÜSÜ
TEMİZ VE RAHAT ODALAR
GÜLER YÜZLÜ OTEL SAHİPLERİ
DAHA NE OLSUN...

Family

6/10

Pleasant

24 May 2019

Verified traveler

Из минусов:
- При бронировании отеля был указан трансфер, включенный в стоимость, но в отеле сказали, что трансфер предоставляется за отдельную плату.
- Нас поселили на 1 этаже возле ресепшена. Сказали, что мы бронировали этот номер, но я никакой номер при бронировании не выбирала. В принципе ничего плохого, кроме того, что это полуподвальный номер и с улицы слышны все разговоры. Также все разговоры и очень четко слышны с респшена, что сильно ухудшило качество сна. Номера выше были за доплату.
- В ванной есть плесень
Из плюсов:
- персонал приятен и готов помочь
- вцелом номер чистый и удобный
- расположение идеальное: рядом с морем и с достопримечательностями
- больше всего понравилось кафе на крыше с видом на море и все достопримечательности. Очень уютно и завтракать там одно удовольствие. Отдельное спасибо повару, все свежее и вкусное.

Partner

6/10

Pleasant

09 May 2019

Verified traveler

+ : bonne localisation, belle vue sur mer de la terrasse
- : chambre étroite sans fenêtre, qui donne sur le bureau

Leisure Friends

8/10

Excellent

25 Apr 2019

Grâce

Super emplacement pour découvrir Istanbul en 3 jou

Chambre très propre, juste la sdb qui a une odeur d'humidité. Le toit terrasse est très agréable et la localisation idéale. Tout ça pour un prix correct

Family

2/10

Poor

09 Jan 2019

Ridvan

Cok gürültülü kirli ve rahatsiz bir deneyim di

Partner

2/10

Poor

19 Nov 2018

Nouhad

La déception totale

Très déçu chambre très petite environ 6m2 pas de place pour ouvrir la valise et très Bruyant mal insonorisé, personnels pas accueillant ne veut pas nous informer sur la ville ma chambre avait une fenêtre avec vu sur le debara donc tout le personnel pouvaient nous voir... point positif le petit déjeuner correct

Partner

8/10

Excellent

28 Oct 2018

Verified traveler

Excelente vista y ubicación

Hermosa vista desde la terraza donde sirven un excelente desayuno ya incluido en la reserva. El personal muy atento y siempre dispuesto a ayudar. Está ubicado en una excelente zona muy cerca de la Mezquita Azul y cerca de comercios y restaurantes. Lo recomiendo

Friends

8/10

Excellent

18 Aug 2018

Imene

Welcoming hotel, very well situated

Very kind and welcoming employees, the hotel is situated nearby Sultanahmet mosque and Aya sofia, we used the tramway only twice.
The street is quiet at night, and the place not very hot because of the presence of the sea.
The buffet is quite varied, with sweet and salt turkish food, it was a real pleasure to take our breakfast facing sultanahmet mosque and aya sofia in the terrace.
The wifi was very powerful, and it was a good point to have the air conditioner.

2/10

Poor

23 Jul 2018

Murat

Vasat Ötesi...

Vasat diyemeyecek kadar kötüydü,odaların eski,bakımsız,özensiz ve çalışanların ilgisizliği,kahvaltılıkların temiz olmaması ve önemlisi güvenlik namına hiç bir şeyin dikkate alınmaması da cabası.Otelin konumunun tartışmasız güzel olmasına rağmen verilen hizmet fazlaca kötüydü.İstanbul'un nadide bir yerinde böyle bir otel işletmeciliğine değil puan yorum yapmak bile fazlaydı ancak biz bir hata yaptık başka kimse de aynını yapmasın diye yazmak istedim.

Family

10/10

Exceptional

22 Apr 2018

Verified traveler

Sauberes Hotel, nettes Personal

PreisLeistung stimmt. Frühstück ist gut. Sehr sauber. Tolle Aussicht.

2/10

Poor

19 Mar 2018

Faruk

Öncelikle personeli otele girişimizden itibaren ilgisiz alakasızdı. Ayrıca otele check-in yaptıktan sonra hotels. Com Dan bana gelen mailde olumsuz görüş bildirdim diye site üzerinden bana karşı çantanızı burakmayayın mı dedik gibi bir cümle kuruldu. Bu da gösteriyorki eleştiriye karşı toleransları çok düşük. Öncelikle benim otele erken gelip (otobüsümün saatinden dolayı) çantamı bırakmam kadar normal bir şey olamaz ve de sanki bu durum bana bağışlanmış gibi bahşediyor yorumunda.
Ayrıca biz bir aile olarak geldik bize verdikleri oda recepsiyona o kadar yakındı ki(şöyle bir örnek vereyim recepsiuonda hapşuran kişinin ses odamızın içinde duyuluyordu) Ayrıca rtuvalet sigara kokuyordu. Hayatımda kaldığım en kötü otel diyebilirim...bize verilen oda -1 kattaydı(Ölsem, mezarım bu kadar derinde olamazdı).

Partner

6/10

Pleasant

26 Feb 2018

Pedro

Hotel pequeño pero acogedor.

Pagué 32 euros por habitación doble y desayuno tipo buffet para dos. Sin alardes, pero todo bien. Más no se puede pedir por ese dinero.
No es un hotelazo, eso sí. Pero más que suficiente para pasar un par de noches.

10/10

Exceptional

16 Dec 2017

Ahmet Avni

Harika

Otel çok temizdi.kahvaltısı çok zengin değildi ama temiz ve doyurucuydu.konum olarak çok iyi bir yerdeydi heryere kolaylıkla ulaşabildik.

Partner

4/10

Poor

16 Nov 2017

Verified traveler

Otelin temizliği

Otel gerçekten çok kirli; banyo vs berbat.

Partner

6/10

Pleasant

29 Oct 2017

Martine

Hotel qui convient pour passer un WE à Istanbul

Hotel situé au coeur du centre historique d'Istanbul
Terrasse agréable avec vue sur le Bosphore et la Mosquée Bleue
Chambre petite
A proximité des moyens de transport collectifs

Partner

6/10

Pleasant

01 Sep 2017

Andrey

Выходные в Стамбуле

Отель расположен в тихом переулке. Найти сложно, не имея карты, так как названий улиц и номеров домов не видно, особенно в сумерки или ночью. Отель на твердую 4. Были небольшие недочеты, которые оперативно устранялись персоналом. За это огромное спасибо! Кто-то из персонала говорит по-русски. Завтраки подаются на террасе, с которой открывается великолепный вид на Голубую Мечеть с одной стороны и на живописный вид Мраморного моря.
Номер меньше заявленного.
Достопримечательности в пешей доступности.

Partner

6/10

Pleasant

22 Aug 2017

xueyan

入住体验一般，酒店处理问题的方式让人无语

酒店地理位置好，离蓝色清真寺等主要景点很近，走路5分钟，露台风景不错，一面可以看见马尔马拉海，一面可看到蓝色清真寺。早餐还可以，土国餐都这样。前台小哥服务态度很好，帮我们拎行李箱上5楼，没有电梯，老城区的酒店应该都是这样。房间有点小，开门有股不好闻的味道，淋浴的下水不通畅，洗完澡脚下会存水，感觉不好。浴巾有点破旧。由于看错了回国航班的时间，我们多订了一晚酒店，想和酒店问下能不能退了，到酒店办理入住时和前台小哥说了情况，他说酒店这边没问题但因为我们是通过好订网预定的让我联系他们，但当时国内已经半夜了，转天早晨我联系好订网，工作人员说酒店经理不同意退款，让我联系经理，正好酒店经理在我问他，他也是说酒店这边退房没有问题，但房钱不能给我得联系好订网，能不能拿到钱要看他们，因为我付钱给的好订网。我就想酒店都同意退房了好订网为什么不退钱，我又联系好订网，那边的工作人员还说是酒店经理不同意退，我就把电话给了酒店经理，让人无语的是他果然说不退钱，他是说可以退房但不退钱，他和我可不是这么说的，不退钱我退什么房呀，他早说我就不联系好订网了，本来是我自己订错了，你直接告诉我不能退不就完了吗，我也不能说什么，白耽误了我们1小时时间。那我们就没退房去大巴扎逛街了，想晚上回来洗完澡去机场，结果回来后发现房间根本没有打扫，用过的浴巾和毛巾还是潮湿的，垃圾也没有倒，闷了一天的房间可以想象一开门是什么味道。不知道是因为早上退房的事还是本来就不是每天打扫，不管是什么原因大夏天的不打扫房间不能接受。因为要赶飞机就没再找酒店理论。露天和地理位置是酒店的优势，但在露台吃早餐时看到周围的酒店也有有露天的。实在不能认同酒店处理问题的方式。

Family

10/10

Exceptional

28 Jul 2017

Talat

Mukemmel

Family

10/10

Exceptional

10 Jun 2017

Verified traveler

Hotel de Charme

Nice

8/10

Excellent

07 Nov 2016

Verified traveler

Sehr nettes und zuvorkommendes Personal

Mein Aufenthalt in diesem Hotel betrugen 8 Tage.

Pro:
Preisleistungsverhältnis top
Anständiges WLAN
Top Lage
Wunderschöne Terasse mit tollem Ausblick
Für Leute die İstanbul erkunden möchten, definitiv zu empfehlen.

Contra:
Zimmer sind nicht wirklich die saubersten.
Es mangelt generell an sauberkeit.
Kein Aufzug.

Fur den Preis, den ich gezahlt habe, war ich sehr zufrieden mit dem Hotel.

4/10

Poor

04 Oct 2016

Verified traveler

Nette Mitarbeiter

Die Lage ist Top, das Personal ist sehr freundlich und hilfsbereit jedoch würde ich dieses Hotel nicht noch einmal buchen.
In der ersten Nacht haben wir ein Zimmer unten im Erdgeschoss bekommen, das war eine Katastrophe man hörte alles was an der reception vorsich ging und die Mitarbeiter die Nachtschicht hatten. Eine schlaflose Nacht sage ich nur. Nach der Beschwerde am nächsten Morgen kamen wir in die 3. Etage.
Sehr kleine Zimmer und es gab in den Zimmern oben keine Duschkabine.
Nochmal buchen würde ich hier nicht trotz der top Lage.

2/10

Poor

12 Aug 2016

Mua

Nicht gehört von Sauberkeit und Freundlichkeit

1 mal in 7 tagen wurde zimmer sauber gemacht. Und das nach vorderung. Herr Mustafa sowie Herr Sertaç sind sowas unfreundlich. Das Frühstück jeden tag das gleiche und von jedem ein bißchen. 1 mal und nie wieder. Ich würde keinem empfehlen. Geht lieber am SultanAhmet auf der Straße schlafen da ist viel sauberer.

10/10

Exceptional

08 Apr 2016

Verified traveler

Muy buen hotel

Es excelente en cuanto a la relación precio calidad, y tiene un valor agregado muy grande de los empleados. Son muy amables, ayudan y no aceptan propina.
El desayuno es en una terraza vidriada que tiene vista panorámica, incluyendo vista a las mezquitas y el mar.

10/10

Exceptional

10 Mar 2016

SANGYOON

Very Good..

직원분이 친절하시고, 편안하게 설명도 잘 해주셨습니다.
객실은 블루모스크가 보이는 쪽이 었는데, 야경이 멋있었습니다.
조식도 괜찮았으며, 특히 식당의 조망은 참 좋았습니다.
(블루 모스크와 항구가 다 잘 보입니다)
호텔 위치도 관광하기에는 참 좋습니다.
픽업도 저렴한 가격에 문제 없이 잘 진행되어서, 샌딩까지 호텔에서 했습니다.

Family

2/10

Poor

09 Mar 2016

Verified traveler

Very conservative attitudes towards problem solving of some hotel members. Not happy with the way they (don't) communicate issues but rather use violence instead.
Hotel is okay if you follow their rules and if you lock your door

Family

8/10

Excellent

04 Jan 2016

Yi

酒店两边房间，一边窗外可以看到蓝色清真寺和圣索菲亚，另一边可以看海景，在顶楼用餐则可以看到两边的没经。工作人员和经理非常友好，价格也比较合适。附近有不少购物和餐饮。只是坐T1线到Sultanahmet下车需要走一会儿，酒店藏得比较深，建议给住客的邮件里附上路线。

Family

10/10

Exceptional

16 Aug 2015

chambre 303 zoh

Excellent hôtel et personnels serviable et gentil

Excellente situation proche de tout les monuments et de la mer une très belle terrasse petit déjeuner copieux et varier personnel serviable et super gentil et toujours la pour notre confort merci à toute l'équipe de Blue tuana sans exception je reviendrai avec un grand plaisir merci encore et l'équipe expédia

8/10

Excellent

13 Apr 2015

HYEJU

맘에들었어요!

방도 깨끗했고 아야소피아나 블루모스크랑 가까워서 좋았어요. 특히 직원분들의 서비스가 제일마음에들었고, 조식이 맛있었어요. 또 이스탄불을 가게된다면 묵고싶은곳^^
화장실은 괜찮은데 샤워하기가 좀 비좁은거...ㅜㅜ

Family

6/10

Pleasant

04 Apr 2015

Edith

Istanbul - mindestens eine Reise wert

Beim Buchen habe ich nicht gemerkt, dass es sich um ein Zimmer im Untergeschoss handelt. Wir hatten nicht einmal ein Zimmer mit einem Fenster nach außen, das Fenster ging in ein nebenstehendes Büro des Hotels. Trotz des anfänglichen Schocks gefiel es uns schlußendlich doch recht gut, vor allem das Personal ist sehr, sehr hilfsbereit und gastfreundlich. Wir würden wieder hier einchecken - diesmal aber im Obergeschoss.

Family

10/10

Exceptional

20 Feb 2015

Aitor

Maria y Aitor

We are very happy with the location(sultanhamet near Sofia and blue mosque), service and room
Best breakfast with blue mosque view!
Thanks to Despo and company!! They bring us attention all time

Partner