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SureStay Plus Best Western Elizabethtown Lancaster

Lancaster - PA · United States

147 Merts DriveView location

9.0/10Excellent1,001 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.0/109.0
Condition9.0/109.0
Location10.0/1010.0
Neighborhood8.6/108.6
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SureStay Plus Best Western Elizabethtown Lancaster

Discover comfort and convenience at the SureStay Plus Hotel by Best Western Elizabethtown Hershey, nestled in Central Pennsylvania. Ideally situated between Harrisburg, Hershey, and Lancaster, our hotel offers easy access to local attractions, including Hersheypark, Amish Country, and the Spooky Nook Sports Complex.

Business travelers appreciate our 24-hour business center with complimentary Wi-Fi, printing services, and a computer. Leisure travelers can enjoy our complimentary hot breakfast bar and fitness center. We offer a comfortable stay at a budget-friendly price. Please note: we cannot accommodate guests residing within a 20-mile radius.

Read more about this hotelShow less

Located in Elizabethtown, SureStay Plus by Best Western Elizabethtown Lancaster is in a rural location, within a 10-minute drive of Winters Heritage House Museum and Pages Bookstore. This hotel is 14.4 mi (23.2 km) from Hersheypark and 13 mi (21 km) from Hershey's Chocolate World.

Make yourself at home in one of the 88 air-conditioned rooms featuring microwaves. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.

Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No alcohol served onsite LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Alcohol is not served at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 10:00 PM to 8:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Only bookings from non-local guests are accepted; guests whose residence is within 20 mi (32 km) of the property will not be allowed to check in
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 20 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

The Vineyard at Grandview 4.2 km / 2.6 mi
Kreider Farms 6 km / 3.7 mi
Eastland Alpacas 6 km / 3.7 mi
Winters Heritage House Museum 6.2 km / 3.9 mi
Pages Bookstore 6.2 km / 3.9 mi
Moo-Duck Brewery 6.9 km / 4.3 mi
Bube's Brewery 7.7 km / 4.8 mi
Masonic Health Care Center 8.3 km / 5.2 mi
Conewago Recreation Trailhead 9.7 km / 6 mi
Laserdome 10.8 km / 6.7 mi
Susquehanna River 11.1 km / 6.9 mi
Adventure Sports In Hershey 12.8 km / 8 mi
Waltz Vineyards 13.6 km / 8.5 mi
Conoy Township Park 13.6 km / 8.5 mi
Chickies Rock Park 13.7 km / 8.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 86
  • Number of floors (main building): 2
  • Suites: 1
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Small pets allowed (under 5 kg) not available in all roomsExtra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 24 more facilities & services
  • Laundry serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Gym
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linen
  • Highchairs
  • Breakfast room
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool
  • Indoor saltwater pool
  • Indoor heated pool
  • Sun loungers
  • Breakfast
  • Hot breakfast
  • No alcohol is served
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMS • 2 Bedrooms • 26 m²SUI.B2-KG
    SUITE KING BED TWO BEDROOMSPhoto unavailable8 photos

    SureStay Plus Best Western Elizabethtown Lancaster

    SUITE KING BED TWO BEDROOMS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Room amenities

    • Ironing set
    • Microwave
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Hairdryer
    • Internet access
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities
    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED WITH JACUZZIDOUBLE • KING BED WITH JACUZZIDBL.JA-KG

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    DOUBLE KING BED WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JA-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 26 m²ROO.NM
    Room NON SMOKINGPhoto unavailable8 photos

    SureStay Plus Best Western Elizabethtown Lancaster

    Room NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Cable TV
    • Internet access
    • Hairdryer
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk

    Facilities with extra charge

    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 BedroomROO.2Q-4
    Room TWO QUEEN BEDSPhoto unavailable4 photos

    SureStay Plus Best Western Elizabethtown Lancaster

    Room TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 BedroomROO.2Q-3
    Room TWO QUEEN BEDSPhoto unavailable7 photos

    SureStay Plus Best Western Elizabethtown Lancaster

    Room TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-3

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 6SUITE • CAPACITY 6 • 2 Bedrooms • 26 m²SUI.C6
    SUITE CAPACITY 6Photo unavailable19 photos

    SureStay Plus Best Western Elizabethtown Lancaster

    SUITE CAPACITY 6

    Room photos

    19 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    CAPACITY 6

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C6

    Room amenities

    • Alarm clock
    • Desk
    • Cable TV
    • Ironing set
    • Microwave
    • Wake-up service
    • Hairdryer
    • Wi-fi
    • Internet access

    Facilities with extra charge

    • Fridge
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED WITH JACUZZISUITE • KING BED WITH JACUZZISUI.JA-KG

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    SUITE KING BED WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JA-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Queen Size BedRoom • Accessible-Queen Size Bed • 1 Bedroom • 26 m²ROO.H6-QN
    Room Accessible-Queen Size BedPhoto unavailable8 photos

    SureStay Plus Best Western Elizabethtown Lancaster

    Room Accessible-Queen Size Bed

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-QN

    Room amenities

    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Microwave
    • Internet access

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 BedroomROO.NM-4
    Room NON SMOKINGPhoto unavailable4 photos

    SureStay Plus Best Western Elizabethtown Lancaster

    Room NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 26 m²ROO.NM-2
    Room NON SMOKINGPhoto unavailable12 photos

    SureStay Plus Best Western Elizabethtown Lancaster

    Room NON SMOKING

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-2

    Room amenities

    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 1 Bedroom • 26 m²ROO.H6
    Room AccessiblePhoto unavailable9 photos

    SureStay Plus Best Western Elizabethtown Lancaster

    Room Accessible

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Room amenities

    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 BedroomROO.2D-2
    Room TWO DOUBLE BEDSPhoto unavailable4 photos

    SureStay Plus Best Western Elizabethtown Lancaster

    Room TWO DOUBLE BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 4Room • CAPACITY 4 • 1 Bedroom • 26 m²ROO.C4
    Room CAPACITY 4Photo unavailable9 photos

    SureStay Plus Best Western Elizabethtown Lancaster

    Room CAPACITY 4

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C4

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 26 m²ROO.NM-1
    Room NON SMOKINGPhoto unavailable12 photos

    SureStay Plus Best Western Elizabethtown Lancaster

    Room NON SMOKING

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-1

    Room amenities

    • Hairdryer
    • Internet access
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible-Queen Size BedDouble or Twin • Accessible-Queen Size BedDBT.H6-QN

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    Double or Twin Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    SureStay Plus Best Western Elizabethtown Lancaster

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SureStay Plus Best Western Elizabethtown Lancaster

9.0
Excellent
1,001 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
10.0 /10
Neighborhood
8.6 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
03 Aug 2026
Tara
Our room contained a necessary dehumidifier, which notified us audibly that it had filled during the middle of the night. Breakfast was good with plenty of options and the pool and hot tub were very nice.
10/10
Exceptional
03 Aug 2026
Nallaperumal
Room stay was good and clean
10/10
Exceptional
03 Aug 2026
Nancy
A very nice property. Breakfast was well done and welcoming. No complaints with room. Restful 2 night stay even with full capacity.
8/10
Excellent
02 Aug 2026
mark
All was good very good breakfast
10/10
Exceptional
31 Jul 2026
Jason
A little dated but staff was friendly and helpful. The breakfast buffet was awesome. A ton of options as to what to eat.
8/10
Excellent
31 Jul 2026
Linda
Very nice hotel. Breakfast was exceptionally well tended. Food was fresh and hot with a nice variety. Only down side was no icemaker on the 2nd floor & the in-room fridge did not have a freezer compartment. Staff was willing to use their Refrigerator/Freezer to refreeze our ice block.
10/10
Exceptional
29 Jul 2026
Marie
Very strict check in times. It is 3 pm and it was 2:15 and room was ready but still a $35 dollar charge if we checked in early.
8/10
Excellent
27 Jul 2026
ANGELO
Fine hotel, free breakfast was nice. But they wanted to charge us $35 for arriving 30min early even though the room was ready. What?!?!?
10/10
Exceptional
27 Jul 2026
Iyee
Clean room, good breakfast and stsff
8/10
Excellent
26 Jul 2026
Brian
Great staff, pretty good breakfast. Rooms just need updated, we had 1 outlet between the beds so we were switching chargers between 3 people. USB and normal plugs would be good. Updated TVs to smart TVs would be good too. But we had a nice stay and would stay again.
10/10
Exceptional
26 Jul 2026
Terry
The breakfast was great. Alot of food to choose from. The room was big and clean.
8/10
Excellent
24 Jul 2026
Janet
The staff were friendly and helpful. I enjoyed the hot tub except for the last night of my stay when a group of 8 people were in the hot tub for over an hour without the hot tub running and 3 of them were sitting on the edge of the hot tub with their legs in the water. That's not the hotel's fault, I know, but it was the worst thing about my stay there. The breakfast buffet was good.
10/10
Exceptional
23 Jul 2026
JOSE
great place to stay, staff, instalation excelent. We are planing comming back soon.
8/10
Excellent
22 Jul 2026
Deanna
Room was simple but clean. Breakfast was fine. Pool and hot tub were quite crowded with little ones in the hot tub. Overall, we had a nice experience. The location was convenient. 30 minutes from Lancaster and Hershey.
10/10
Exceptional
20 Jul 2026
Todd
Clean rooms and attentive staff. Would stay again!
Family
10/10
Exceptional
19 Jul 2026
Melissa
The room was very well cleaned, the staff at night was VERY kind and helpful, daytime was ok. Seemed kind of grouchy. The complimentary breakfast was delicious! Still lots of choices an hour before shutting down. The lobby was beautiful too!
Friends_and_family Family
10/10
Exceptional
19 Jul 2026
Jennifer
Great place to stay when in town for travel sports activities. Great staff, amazing breakfast spread. Always clean and quiet. Indoor pool is a bonus.
Family
10/10
Exceptional
17 Jul 2026
Jill
Clean and comfortable…nice large room!
Friends_and_family Family
8/10
Excellent
17 Jul 2026
Khalid
Loved the breakfast and service.. only complaint is house keeping didn’t change sheets the next day but it was not a big deal..I would definitely stay again
Friends_and_family Family
6/10
Pleasant
17 Jul 2026
melissa
The breakfast was good. Lots of options. The hotel was a bit outdated.
Family_with_children
10/10
Exceptional
17 Jul 2026
Rachel
Clean room!
Self
10/10
Exceptional
17 Jul 2026
Vicki
A great place to stay.
Friends
10/10
Exceptional
16 Jul 2026
Shannon
Pool a little small had alot of kids but it was great definitely stay again and tje breakfast was one of the best
Family_with_children
10/10
Exceptional
16 Jul 2026
Frank
We stay here as a family every year and this hotel delivers a fantastic experience. The staff is friendly, the breakfast is great and the rooms are clean. Any issues we've ever had have been taken care of immediately and professionally. Can't say enough for things!
Friends_and_family Family
10/10
Exceptional
16 Jul 2026
Greg
We loved our stay!! We come to the Hershey area often and this is our best find. Good room and cleaning staff, excellent food selection, very good pool, hot tube, and exercise area!
Family
8/10
Excellent
14 Jul 2026
Sandra
Staff could’ve been a bit more professional on arrival. Everything else was good.
Family
10/10
Exceptional
13 Jul 2026
Benjamin
Bed’s were comfortable and the breakfast was delicious.
Family_with_children
8/10
Excellent
12 Jul 2026
Rose
Bathroom. A little small. Will request handicap accessible next time
Friends_and_family Family
8/10
Excellent
12 Jul 2026
Idanis
It was a nice establishment for the over night stay .
Family_with_children
10/10
Exceptional
12 Jul 2026
Solanyi
Stayed here for a basketball tournament at spooky nook (about 12 min away). Place was very clean, and well maintained. Staff very friendly and always willing to help. Pool was great (open 9am-9pm). Very convenient to have laundry on site if you need to wash/dry clothes (it does cost $3.75 per load). I needed to use the dryer for our bathing suits after the pool. Free continental breakfast a plus, they had lots of options! Would definitely stay again for my son’s next basketball tournament!
Friends_and_family Family
8/10
Excellent
10 Jul 2026
Wendy
The only issue we had was ants.
Family_with_children
10/10
Exceptional
10 Jul 2026
John
Clean room, pool and hot tub. Very good breakfast buffet. Staff was friendly and fast at checking in.
6/10
Pleasant
08 Jul 2026
Vincent
Staff was nice but room was dated, there was no fridge or coffeemaker and the roll out bed was small and uncomfortable
Family_with_children
10/10
Exceptional
07 Jul 2026
Christine
Clean welcoming and breakfast was delicious
Family_with_children
10/10
Exceptional
05 Jul 2026
Bethany
Everything was perfect for our large family including our dog!
Family_with_children
8/10
Excellent
01 Jul 2026
Rajkumar
It’s good but not great. It ok for price
10/10
Exceptional
30 Jun 2026
STEVEN
Great place. Clean. Staff was so friendly. Good breakfast. Pool was real nice plus a hot tub! I will stay again next time I travel there
Friends_and_family Family
8/10
Excellent
30 Jun 2026
Kerrie
A nice place to stay.
Family_with_children
8/10
Excellent
28 Jun 2026
Stephanie
Stay was good. Just rooms are really small including the bathroom, housekeeping just comes in and take the garbage out does not change the sheets, pool area is nice, but the gate doesn't work.
Family_with_children
8/10
Excellent
28 Jun 2026
Roger
Hot tub was amazing and the staff was really helpful and friendly
Partner
4/10
Poor
28 Jun 2026
Marjorie
Our room, #202 was horribly damp. We never felt dry once over the weekend. The lobby was dry but the second floor was horrible. Staff members overall were kind but upon check-in we got a gal that was clearly not welcoming.

The second floor dehumidifiers must be on the fritz. It was a terrible experience. Even the sheets were damp.

Do not believe the hotels rating. We will stay elsewhere next time. I feel like I completely wasted my Hotel.com points.
10/10
Exceptional
28 Jun 2026
Mike
Room 225 had the best shower pressure I've ever experienced in a hotel.. any hotel. Three type pressure you want to stay in the shower extra long time.
Self
10/10
Exceptional
28 Jun 2026
Brenda
The room was amazing the staff were friendly!
I did forget my phone charger in the room!!
Breakfast was very good
We would definitely come stay again
Family
10/10
Exceptional
26 Jun 2026
Elizabeth
Staff was great! Breakfast was great! Room was comfy and very spacious!
Family_with_children
8/10
Excellent
26 Jun 2026
Gerald
The hotel is fairly new and very conveniently located. Breakfast was good and plenty of options.

The TVs could be updated to smart tvs so you can use Netflix, etc.

Our room was a non-smoking room but smelled like the last guest smoked in it, but other than that is was very clean and the bed was comfortable.
Friends_and_family Family
8/10
Excellent
26 Jun 2026
william
This property is convenient safe and clean. The shower was great and the breakfast was well stocked. Can’t ask for any more when traveling.
Friends_and_family Family
6/10
Pleasant
24 Jun 2026
Trichelle
The lobby and the room were very clean. I didn’t utilize the po so I can’t speak on that. There was a lot of very obnoxious and aggravating activity both nights I was there and had to call down to the front desk staff for assistance both nights. It was incredibly frustrating that I was woken up in the middle of the night, both nights, by people running through the hallways and banging on doors and banging on the vending machines. I realize that the hotel staff is not responsible for other people’s behavior, but it was frustrating that there didn’t seem to be any type of monitoring or staff walking the premises in the night.
Friends_and_family Family
10/10
Exceptional
24 Jun 2026
Chelsea
Stay here, great value!
Family_with_children
6/10
Pleasant
23 Jun 2026
Cynthia
It was okay.
Family_with_children
10/10
Exceptional
22 Jun 2026
Candace
Great stay with very friendly attentive staff. Warm soft cookies & coffee, tea, hot chocolate and fresh fruit always available in the lobby area. Such a pleasant surprise. Loved the breakfast. So many options and very fresh and hot. We were in town for a youth sporting event and even got free bowling coupons from a local restaurant the staff recommended we try. Even got a day in at Hershey since it wasn’t a bad drive to the park!
Friends_and_family Family
6/10
Pleasant
22 Jun 2026
Mary
The stay would have been fine if they didn't set the tone in a bad way from the start. We were in for a lacrosse tournament nearby. We got to the hotel at 2:55 and tried to check in and were told if we checked in one minute prior to 3pm we would get charged an extra $35. This is outrageous and uncalled for. Another customer stopped by to say they might need to check out 30 minutes late the next day and they told him he would be charged $25 extra. The hotel while clean with a good breakfast, is in the middle of nowhere and there is no reason to be charging ridiculous rates for 5-30 minutes overage. This really made me think whether i ever want to stay here again and the answer would be no.
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Morganne
Breakfast was great! Clean area and space! Loved it!
Partner
10/10
Exceptional
21 Jun 2026
Kim
Room very clean, great breakfast. Despite being full with all the soccer and baseball teams staying there, it was quiet.
Partner
10/10
Exceptional
21 Jun 2026
Ryan
Amazing stay! Great staff, clean facility
Friends_and_family Family
10/10
Exceptional
17 Jun 2026
Tariq
Excellent
Family
10/10
Exceptional
16 Jun 2026
James
Lovely hotel. Close to highway.
10/10
Exceptional
16 Jun 2026
Robert
Over all we had a great experience, the pool & hot tub were clean, the room was clean as well.
The continental breakfast was outstanding, unbelievable options. Great location and easy to get around and a short ride to all the family activities.
Family_with_children
10/10
Exceptional
15 Jun 2026
James
The price of a single night was extremely affordable! The room and property in general was well maintained and very clean. The shower was seriously excellent with great heat and water pressure. We stayed in a room with 2 queen beds and it was plenty spacious for me, my wife, and our teenage daughter. Highly recommend.
Family_with_children
10/10
Exceptional
14 Jun 2026
Hacene
Everything good
Family_with_children
4/10
Poor
12 Jun 2026
Christin
We stayed three nights at this hotel and unfortunately experienced multiple significant issues during our stay.

Upon arrival, the air conditioning in our original room was completely nonfunctional, requiring us to pack up and move rooms late at night. While we appreciated being relocated, the replacement suite also had air-conditioning problems. The bedroom unit did not cool adequately, and one of us ended up sleeping on the couch for part of the stay because the living area was noticeably cooler than the bedroom.

Two days into our three-night stay, we were then asked to move rooms a second time because the suite we had been placed in had been reserved by another guest. After already dealing with a maintenance issue, a late-night room move, and inadequate air conditioning in the replacement room, being asked to pack and relocate again during such a short stay was frustrating and disruptive.

What was most disappointing was the customer service surrounding the situation. Rather than focusing on an apology, reasonable resolution or compensation, the conversations with front desk management became centered on our need to vacate the room for the next guest who’d been promised a jacuzzi tub.

The hotel was clean the pool was nice and the location was convenient, but the combination of the maintenance issues and the way the front desk treated us was unacceptable and embarrassing. We’re working with Best Western Corporate at this point.
Partner
10/10
Exceptional
11 Jun 2026
Veronica
Great stay. The A/C was the only issue in the room.
Friends_and_family Family
10/10
Exceptional
10 Jun 2026
Tariq
Excellent
Self
10/10
Exceptional
10 Jun 2026
Krista
Everyone we encountered were amazing and helpful! From the lady that checked us in, the house keeper manager and Stephanie at breakfast! I'm sorry I didn't caught other people's names. The pool and hot tub were clean and amazing after a long day of travel and outings. The room was spacious and not cramped even with the pullout being out. Great property all around!!!
Friends_and_family Family
6/10
Pleasant
09 Jun 2026
Leandro
Needs an update. Walls and carpets need replacing.
Family_with_children
10/10
Exceptional
09 Jun 2026
Marie
Clean and comfortable.
Partner
8/10
Excellent
07 Jun 2026
Lori
comfy beds, very clean linens, & great breakfast 👍
Self
10/10
Exceptional
01 Jun 2026
Joseph
It was a nice quick stay.
Partner
10/10
Exceptional
31 May 2026
Gurpreet
We had a great stay , big rooms , clean and very hospitable staff.
Friends_and_family Family
8/10
Excellent
28 May 2026
Karyl
Our room’s shower is wonderful and the beds very comfortable. The breakfast food is good and there is plenty of room to eat in the breakfast area. The only thing that was not excellent was the tv service for cable news. I spent most of our stay in my room doing computer work while my husband was at a conference and the large desk and comfortable seating were very helpful.
Partner
10/10
Exceptional
18 May 2026
Donneil
I was a bit hesitant to book as I saw a few comments speak on the hotel being noisy or the interior was very old. However, it was a good stay. The staff was nice, the place was well maintained, the breakfast was pretty good and there weren't any issues with noise. The atmosphere was calm and quiet, and the interior was good. I would go back
Self
6/10
Pleasant
16 May 2026
Megan
The pool closes at 9 pm. The kids were very disappointed after spending hours in the car to get there just to find out the pool had already closed for the evening. Our room had a jacuzzi tub but you had to sit up to turn on the jets. Once this happened, water shot out of the back jets across the room, getting the carpet soaked. So needless to say, the jacuzzi tub was unusable unless just soaking.
Family_with_children
10/10
Exceptional
13 May 2026
Daniel
Clean room, great breakfast
Self
10/10
Exceptional
12 May 2026
Tariq
Excellent
Self
10/10
Exceptional
11 May 2026
Robert
Very pleasant experience would definitely recommend and also pet friendly.
Self
10/10
Exceptional
02 May 2026
Tariq
Excellent
Self
10/10
Exceptional
27 Apr 2026
omega
The breakfast menu was exceptional..
Friends_and_family Family
10/10
Exceptional
27 Apr 2026
stephanie
Rooms were super clean and bigger then most and breakfast was good
Self
6/10
Pleasant
26 Apr 2026
Kristy
The staff was very helpful! We enjoyed sitting outside by the fire table and the breakfast was perfect for a quick bite before heading to our tournament. The kids enjoyed the pool! The hotel was just a short drive to restaurants, gas stations and stores as well as Spooky Nook. Our only complaint was the smell in the hallway near our room which was tolerable.
Friends_and_family Family
10/10
Exceptional
26 Apr 2026
Alison
We visited Hershey Park and it was only 20 minutes to the hotel; well worth the short drive! Comfortable beds, great breakfast and pool/hot tub! Our kids were very happy with the amenities
Friends_and_family Family
10/10
Exceptional
24 Apr 2026
Heidi
Hotel was clean. Staff was really nice. Pool was refreshing and quiet. Everything here was great. Did not make it down to breakfast so not sure about the food but the coffee was good at all times. Day or night.
Friends_and_family Family
8/10
Excellent
20 Apr 2026
Hasan
Clean and great people
10/10
Exceptional
17 Apr 2026
Joseph
Breakfast was good and the staff worked to replenish everything quickly.
Family_with_children
10/10
Exceptional
16 Apr 2026
Barbara
The Hotel was small but very nice. Convenient location to a wedding we were attending. The Hotel staff were very pleasant and the morning breakfast was good with quite a few choices all including in our stay.
Friends
8/10
Excellent
07 Apr 2026
Michael
Overall, everything worked in the room and was worth the stay. Only issue was that the fridge, didn't have a freezer.
Partner
10/10
Exceptional
05 Apr 2026
Jennifer
Lovely group of people working there, all very friendly and helpful, even working a holiday weekend. Room was clean, shower had great water pressure, pool was enjoyable. Breakfast had good variety.
Friends_and_family Family
10/10
Exceptional
04 Apr 2026
Jessica
The hotel was wonderful. The continental Breakfast had lots of variety. The hotel room, general areas and pool were extremely clean. I would definitely recommend this place to any family traveling to this area.
Friends_and_family Family
8/10
Excellent
30 Mar 2026
Theresa
The room was large and included a great full size refrigerator and microwave. It was clean and a good room for the price
Partner
6/10
Pleasant
29 Mar 2026
Gerald
The rooms are rather small and the air conditioning did not work well (set at 61 and still too warm in the room). The breakfast was outstanding a big selection of food, the kitchen staff were friendly and helpful.
10/10
Exceptional
28 Mar 2026
Lori
Clean room, friendly staff. Not fancy but fine for a quick stay.
Partner
8/10
Excellent
24 Mar 2026
Craig
Good hotel. No problems. Breakfast was decent. Rooms comfortable.
Family_with_children
8/10
Excellent
22 Mar 2026
Patricia
Office staff was curt at check-in and check-out. No coffee at breakfast buffet. Otherwise, nice hotel and picnic area.
Self
4/10
Poor
21 Mar 2026
Petar
We got a room with two double beds but one had hair on the sheets.
10/10
Exceptional
20 Mar 2026
Kevin
Plenty on site parking. Great staff. Rooms were spacious and clean. Breakfast had great selection and lots to choose from. Coffee, tea and hot chocolate available all day. Cookies, apples and bananas all day also. Lark breakfast area.
Partner
2/10
Poor
15 Mar 2026
Cynthia
Would not allow me to obtain a room because I lived too close to the hotel. Forget about a staycation. Given that information at the last minute (check in) it was impossible to get a different room for the necessary time frame on such short notice. This was a disappointment as Best Western was always a go to for a staycation.
6/10
Pleasant
15 Mar 2026
Shaun
Rooms where clean but small. Breakfast was very good. Not a lot of interactions with staff.
Partner
10/10
Exceptional
13 Mar 2026
Tariq
Excellent
Family
10/10
Exceptional
13 Mar 2026
Tara
Food was good
Family_with_children
10/10
Exceptional
02 Mar 2026
Nancy
Very clean, quiet and nice staff.
10/10
Exceptional
28 Feb 2026
Mark
Awesome stay. Great staff and room. Thanks
Self
10/10
Exceptional
24 Feb 2026
Joshua
Room was clean. Water pressure in shower was fantastic. Pool and hot tub were clean. Breakfast was the highlight. So many options!
Friends_and_family Family

Location & surroundings

SureStay Plus Best Western Elizabethtown Lancaster
147 Merts Drive, Elizabethtown, United States

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SureStay Plus Best Western Elizabethtown Lancaster

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