Sunrise Inn Hershey

2/10

Poor

17 Feb 2026

Shatonya

The front desk office was locked. Temperatures were near freezing. After calling to notify them I was there to checkin, i still had to wait 10 mins in the cold. When I finally got to my room, it smelled horrible. The lighting in the room was subpar. There was nowhere to hang my clothes. My friends I was visiting refused to let me stay there. I stayed at the hotel for maximum 2 hours to shower and change. It was a storage room for my belongings.

Leisure Self

10/10

Exceptional

05 Jan 2026

VOLODYMYR

Very good 👍

Leisure Family

8/10

Excellent

26 Dec 2025

Vivian

Located near the park, clean and close to restaurants for eating out.

Partner

10/10

Exceptional

09 Dec 2025

Robert

Easily met my needs

Self

10/10

Exceptional

04 Dec 2025

Barbara

Fabulous stay!!!

Business Family

10/10

Exceptional

01 Dec 2025

Barbara

Room was clean and management is extremely friendly and helpful! Very much enjoyed my stay here!

Business Family

2/10

Poor

29 Nov 2025

Molly

I’m sorry but we high tailed it out of there. It smelled like mold and mildew. There was no secondary lock on the door. There was a gap between the door and the door jamb. The beds were so low to the ground that I’m not sure I could have gotten in and out of them. VERY dated and just sketchy. Did not feel safe at all so we left and stayed at a hojo down the street. I feel bad saying it but it was just bad. I’m sorry.😞

Leisure Friends

6/10

Pleasant

12 Oct 2025

Scott

One night, not bad

Our room wasnt as bad as some of the other reviews. Bedding and bathroom were clean. We did not experience any bugs. Staff was friendly. We were beside the front office so i was kinda loud. I wouldn’t hesitate to book again

Partner

2/10

Poor

12 Oct 2025

Joann

Not good, hotel room smelled like chain smoking cigarettes. Oxygen very poor inside the room.

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

Anthony

Room was clean, bathroom was clean, beds were comfy

Leisure Family

2/10

Poor

04 Oct 2025

Stephen

Thought I was getting a good deal at 58.00 for the night. However my experience was totally not worth the price. I found 2 water bugs scurrying around the sink and toilet. The floors were dirty as well as the bathtub. The bed was supposed to be a queen but was more like a full. With a very squeaky frame and pretty uncomfortable. There was no heat or air working in the room. So I basically spent that money on a shower and watched a little TV. I left approximately 3 hours of being there. Very disappointed. I stayed there once before and had no complaints.

Leisure Self

2/10

Poor

21 Sep 2025

Robert

I did not stay. I walked in and saw how trashy and smelly it was in the staff was super unprofessional. I had to book another room and a town where every hotel was booked and had to spend three times what I already planned.

Friends_and_family Family

10/10

Exceptional

19 Sep 2025

Anthony

Rooms were clean, updated rooms, entire place was very clean, very nice employees, easy to find, convenient area right off the highway.

Leisure Family

2/10

Poor

23 Aug 2025

Verified traveler

Cockroaches and biting bugs. Absolutely disgusting

2/10

Poor

22 Aug 2025

Halimatu

Unsafe, Uninhabitable Room–Forced to Leave w/ Kids

After a 4+ hr drive, I arrived with my 3 children to find a room in horrific, unsafe condition. My kids were so scared they refused to enter and waited in the car while I sought help. Staff were dismissive, and even a housekeeper admitted the room had known issues but management still rented it.

No safe alternative was offered. I was left late at night to find another hotel, canceling our planned Chocolate World visit and distressing my children. This was unsafe, traumatic, and unacceptable. Hotels.com should not list this property.

Friends_and_family Family

2/10

Poor

20 Aug 2025

Mychelle

👎

I only utilized the room to shower. We slept in my truck. The only issue I had was there were roaches. Never again!

Friends_and_family Family

2/10

Poor

12 Aug 2025

Nathan

This place is INFESTED with roaches. Shower, walls, TV, even in the bed with me. The only saving grace was someone that filled the vending machine priced everything a $1. I didn't take advantage but I think I should have. Proximity to Hershey Park was the other dancing Grace but spend a few bucks more and go elsewhere, there's plenty of options.

Business Self

6/10

Pleasant

09 Aug 2025

Matthew

Hotel was perfect for an overnight stay, clean and friendly staff. WiFi however did not reach my room

Self

2/10

Poor

06 Aug 2025

Juan

Bugs in the bed and window without a lock.
The person in charged almost didn’t even fix my window. I ended up leaving right away and never stayed there. I requested a refund and still haven’t gotten it.

Business Partner

2/10

Poor

03 Aug 2025

Verified traveler

Creepy

Friends_and_family Family

2/10

Poor

19 Jul 2025

Lillian

Roach Motel

Room had heavy cigarette smell and was infested with roaches. It seems that the motel is also a shelter. The hall way smelled putrid and my experience was disappointing.

Friends_and_family Family

2/10

Poor

11 Jul 2025

Luz

Room had bed bugs and roaches. It was disgusting!!!

Partner

10/10

Exceptional

19 Jun 2025

David

Nice people

Leisure Family

10/10

Exceptional

15 Jun 2025

Ryan

The woman who was working was super on it even thought it was like 10pm. Super nice. Would stay again for a nice place to crash for the price it’s at.

Business

2/10

Poor

23 Feb 2025

Hailey

The motion sensor light facing the toilet was very unique. The pipes banging all night right next to the bed was very distracting. Also the fact that we had no door chain and the lock was broken on our door was a little unsettling.

Business Partner

10/10

Exceptional

03 Dec 2024

Kim

My room

It was nice the room was comfortable and clean the only thing i didnt like was the lock on the door I wasn't sure if it was locked or not. I would definitely stay there again

4/10

Poor

02 Oct 2024

Rebecca

Smelled like smoke in the room only to find out on check out day that two women cleaning were actively smoking cigarettes in the rooms they were trying to clean. Those women aggressively knocked on our door and told us check out was at 11:00 well before we had to be out and we’re talking insanely loud outside all morning. Parking was terrible and once the normal spots got taken up you are stuck with unsafe parking on a slant up against a fence. The bathroom was clearly full of mold and the paint on all the walls and ceiling were bubbling up underneath from all the water and mold collecting underneath it. Would never recommend this Inn to anyone. I understand we got a cheap place because we needed to save money so we shouldn’t have expected much but we both left the facility sick. It took about 48 hours for us to be healthy again after breathing in so much mold and smoke.

Business_and_leisure Family

4/10

Poor

28 Sep 2024

Sarah

Cigarette holes in the bed spread, skid marks in the toilet, world’s hardest bed, and a lock on the door that doesn’t work.

6/10

Pleasant

21 Sep 2024

Melissa

Cons: the room smelled like stale smoke/ stuffy
Walls, ceiling tiles, cabinetry could use work. For instance the handle to the fridge was a piece of wood frame.

Pros: Excellent price, clean room, friendly staff and close to many things in Hershey.

Overall: I didn’t pay for a luxury suit and I didn’t get one. I paid a minimal price and got a bed, tv, microwave, toilet and shower that worked well. It saved me a trip home from a late night show where I was drinking. I would go again.

Friends_and_family Family

6/10

Pleasant

15 Sep 2024

Joe

WiFi service was sluggish to none existent. TV should have the ability to access Apps. No fitted sheet on the bed , had a sheet just laying loose. For the price everything was ok.

Partner

2/10

Poor

25 Aug 2024

Verified traveler

The door was not properly fitted in its frame. Anyone strong enough could easily break in. The bedding had stains, the shower was too disgusting to use (some sort of peeling tape?). Whole room stunk like cigarette smoke. “Breakfast” was some store bought bagels and English muffins in the lobby. Toilet seat was chipped. If the room was $50 I would accept, but it was nearly $200, definitely not worth it.

Friends_and_family Friends

6/10

Pleasant

25 Aug 2024

Ellen

When checking in, I was told that Expedia had canceled our reservation, but I had not received any communication to that effect. Property was a bit run down, but for an inexpensive place to lay your head for the night it was ok. The mattress was firm, but no blankets. Surprisingly, the pillows were good. The room air conditioner leaked and the carpet was wet. There was a kitchenette in the room with a stove, mini fridge and microwave. Curiously, there were no wastebaskets in the room, and there wasn't room for one in the bathroom. The pool was closed; I don't think it had even been opened. They had coffee and donuts for breakfast.

Leisure Partner

2/10

Poor

19 Aug 2024

Aliza

They asked me to write my credit card info on the back of a piece of paper so they could take a $50 deposit because “a lot people hiding from the police stay here” and “the police came and tased two people here last night.” When I said I did not feel safe staying there they said they would not charge my card and I could coordinate a refund through Expedia however they haven’t responded to Expedia and I have not yet been issued my refund even though I didn’t end up staying there for safety reasons. Extremely frustrating experience. do NOT stay here!!!

Business Self

2/10

Poor

11 Aug 2024

Felecia

Dirty smelled like smoke. Burns on the sink and in the bathtub. Stayed for 5 minutes

Leisure Family

2/10

Poor

06 Aug 2024

Jeanette

Horrible Place - Don't stay there

I book queen beds. The room had full beds. I book the room for 3 adults and 1 child. I received 2 towels and 2 washcloths. That was it. I called a day ahead to let them know I would be late checking in at around midnight not to give my room away. I was told to come early to get keys. Then I got yelled at for stopping in early to get the keys. Horrible place to stay

Friends_and_family Family

2/10

Poor

04 Aug 2024

Courtney

Our key card didn’t work, smelled like cigarettes and weed

Business_and_leisure

4/10

Poor

04 Aug 2024

Jennifer

Jennifer

Dirty, old hasn’t been updated. The tv didn’t work, the WiFi didn’t work. They man that checked me in was nice tho

8/10

Excellent

02 Aug 2024

isabel

Unreliable WiFi issues, my wife and I couldn’t maintain a dependable connection in all our stay. We both use it for work. It was very disappointing and frustrating. We had to constantly leave to be able to work.

Business Pet

2/10

Poor

26 Jul 2024

Danielle

Stay away!!!!!

Room smelled of old smoke.
No worker was in office for check-in, had to call number on door. Worker came out of an upstairs room where he clearly lives.
Very odd activity going on- people in and out of rooms.
This was all observed in the 15 minutes I was there to check-in, look at the room, put key card back in key slot and leave.
Next day. When call was placed to office to notify them they said they would refund me 50%.
For real. You are running a half way house pretending to be a hotel.
I forgot to mention the prostitute activity.

2/10

Poor

24 Jul 2024

Trina

U can tell people live there very noisy

4/10

Poor

24 Jul 2024

Charles

We came for a concert . Other people going to the concert stayed also. We were all wearing T shirts for the band so we talked to each other . So 3 couples all said the same thing. It was not what was advertised . Probably one of the poorest quality places we’ve seen .

Leisure Partner

8/10

Excellent

19 Jul 2024

Amanda

Great stay

2/10

Poor

14 Jul 2024

Stephen

Place is run down. Not well kept. Looks like a place with an hourly rate.

Business Self

10/10

Exceptional

13 Jul 2024

Jimbo

Well worth the price!

The rooms are being remodeled. My room was and was thankful for that. Annette was very accommodating and pleasant. Thanks for the short stay!

Friends_and_family Family

10/10

Exceptional

11 Jul 2024

Norman

Can't beat the price for a good nights sleep!

It was just what i needed. No frills, bed,microwave and a fridge. If like me you are on a budget and want your $ to be a tourist, book Sunrise Inn Hershey. For the price you can't go wrong.

Self

10/10

Exceptional

08 Jul 2024

Robert

Nice folks

Nice staff, double checked AC before we arrived. Older motel, but rooms are updated and clean. Couldn't get tv remote to work but was okay with it so didn't ask for assistance

8/10

Excellent

07 Jul 2024

aracelis

clean rooms but housekeeping doest come in daily. i threw out my own trash.

6/10

Pleasant

23 Jun 2024

Lisa

Overnight stay

It’s a work in progress needs to be a little tidier

Partner

10/10

Exceptional

27 May 2024

Troy

Sunrise Inn

The staff was very friendly and professional. The staff guided us into going to some wonderful places in Hershey and a great place for breakfast called the Filling Station.

Partner

8/10

Excellent

18 May 2024

Verified traveler

Was perfect for my quick one night stay in town. Clean, quiet. Door didn’t seal completely around the edges but that wasn’t an issue for me!

6/10

Pleasant

17 May 2024

Verified traveler

People super friendly, good experience for small hotel, beds were a but hard woke up a little stiff and the air conditioner in the room wasnt the best.

Partner

6/10

Pleasant

13 May 2024

Robert

Ok stay

Room decor was nice. Small fridge. No microwave. Beds were lumpy. Beds had a thin sheet with what felt like a thin curtain. Bathroom light holes showed filthy and grime.

Business

2/10

Poor

06 May 2024

Kathy

Trying review again, absolutely horrible, not willing to resolve any issues either

Leisure Family

2/10

Poor

02 May 2024

Jody

Would not recommend.

Business Friends

2/10

Poor

26 Apr 2024

Ashley

I was yelled at by the property manager because the owner was unsatisfied with the rate i recieved on your website. They were angry because I paid less than what they thought i should have. That being said, i should have paid even less than what i did!! They were so irritated with me that when i stayed the second night, they moved me into a smaller room that looked like it wasnt properly cleaned in quite some time. Never again will i stay there. We will be packing up and leaving in the morning.

Business_and_leisure Family_with_children

10/10

Exceptional

22 Apr 2024

blaine

liked there was a vending machine

Business Friends

10/10

Exceptional

22 Apr 2024

Hannah

We had a great time staying here, its location is super convenient and the staff was so friendly. The only thing that would have made it extra great is if there were coffee makers in the rooms. But that’s definitely not going to stop us from staying here again.

Friends_and_family Family

4/10

Poor

25 Mar 2024

Katie

I had to call someone to come to the office to check in. The wifi password provided didn't work so we had little cell phone service while there. (I'm a real estate agent so cell service and wifi are important where ever I go.) Overall, the rooms were average. Lighting was poor and the water coming from the faucet smelled funny. Office door was always locked because nobody was on duty. Website advertised breakfast, which was not provided. The mattresses were NOT covered with a bedbug cover. The hard floors and modern furniture were nice, along with the in-room mini fridge. Cheap rates are nice but you get what you pay for.

Business_and_leisure Family

10/10

Exceptional

22 Feb 2024

Mark

Get away

Just what we needed for our weekend get away

Partner

4/10

Poor

13 Jan 2024

Ethan

In the middle of the night you hear the people that LIVE in the motel making so much noise, at 4 in the morning we heard drilling and slamming stuff into buckets… at 9 am we had someone pounding on our door. Not a very pleasant stay.

Leisure Friends

10/10

Exceptional

01 Jan 2024

Michael

Thank you

Very nice staff

Partner

4/10

Poor

03 Dec 2023

Paula

Customer service was good. However, that is the only positive about this place. This \" hotel\" and I use the word hotel very loosely, is DESPERATELY in need of major upgrades. The door to the bathroom was so old, they only provided one little half roll of toilet tissue( mind you, its three people in the room) and you had to keep calling to get more. Needed more towels and the room service feature was non existent. I booked a non smoking room but it definitely smelled of cigarette smoke ( very old cigarette smoke). Had a very unpleasant odor.
The lobby was dirty and old, the mattress had horrible yellow old stains on it( i dont even want to think what it could be). The complimentary breakfast was a joke, they only had cereal and coffee. Overall, i would not stay here again nor would I recommend this to anyone. Spend a little more for your stay and go somewhere a little bit nicer.

8/10

Excellent

30 Nov 2023

WILLIAM

As expected for the price

Business Self

4/10

Poor

10 Nov 2023

Deborah A.

When you arrive you can't get into the office. Someone yells out a window from an upper floor to ask if you are checking in. The 2 rooms we reserved weren't near each other and appearance was totally different. One looked like they tried to remodel and the other is in need of a lot of repair. We were glad we had not reserved for more than one night. Will not go there again.

Leisure Friends

6/10

Pleasant

06 Nov 2023

Verified traveler

Not the best I've stayed at but not the worst

When we arrived to check-in, the door to the office was locked, but the staff member, who was in a room upstairs, must have overheard my husband and I talking and he asked us if we were checking in and quickly came downstairs to give us the room key. He was very friendly and courteous. When we first arrived to our room we noticed the disgusting cigarette smell even though our room was supposed to be a non-smoking room. The smell was unpleasant but not super heavy so I decided to overlook that. My husband was about to put our luggage down on a table when we saw a roach quickly run off from the table. I didnt let him set the luggage down anywhere and said we are not leaving our luggage in this room overnight. I refused to run the risk of taking any roach back to our home. We quickly changed into PJs and took the luggage back into our car for the rest of the night. In the morning we took our clothes out from the car and after shaking our PJs, placed in a plastic bag to then be laundered. I showered as soon as I got home to rid my hair of the cigarette smell from the room. The bed was comfortable and the heater in the room worked well. I didn't notice any stains on the bed and no bed bugs. This place is okay for one night, but certainly not for an extended trip. It served its purpose of providing a cheap place to sleep in for 1 night and it's very close to hersheypark which was the main reason for our trip. The place definitely needs renovations. We didn't stay for breakfast.

Partner

8/10

Excellent

05 Nov 2023

Raymond

Room was clean and nice. Exterior could use some updating but for the price it was what I expected. I would stay there again.

8/10

Excellent

05 Nov 2023

Geraldine

The staff thats working at night is friendly. Place is quiet and clean. But some lights are not working which is a bummer.

Leisure Partner

6/10

Pleasant

02 Nov 2023

Richard

Good

4/10

Poor

23 Oct 2023

Seth

Not what you see in the booking website at all

Not much renovation being done to this place. Holes in the walls in hallways, broken bathroom fan, stained mattresses, expired food on breakfast area. Staff were friendly but the amount of damage and disrepair make this A place to sleep and not much else.the facilities photos in hotels don’t match what the place really looks like.

Friends_and_family Family

2/10

Poor

21 Oct 2023

Gagandeep

I didn’t like anything they were serving breakfast with expired bread and milk and when I told them it’s expired they said u need to wait for fresh one’s and it was already 10 am

6/10

Pleasant

17 Oct 2023

Robert

Not horrible for the price however property isn't well cared for light switch covers are broken and jagged, windows aren't sealed and let weather in.

Leisure Partner

4/10

Poor

15 Oct 2023

Jessica

The doors do not properly seal. So it was continuously cold in the room. The beds were like bricks. The fan in the bathrrom was so loud you couldnt turn on the light when usung the bathroom. Nothing close for convience. Had to go into town or past it for food or even a quick convience store. It ok for a cheap hotel and maybe a 1 night stay but i wouldnt recomend staying longer.

Leisure Family_with_children

2/10

Poor

07 Oct 2023

Victoria

There were bugs in the bed. Place smelled of cigarettes.

Leisure Family_with_children

2/10

Poor

01 Oct 2023

Valerie

Did not like anything. Left didn’t stay because of bedbugs. Filthy!! No other words needed. Do not recommend this hotel to anyone.

Leisure Friends

6/10

Pleasant

29 Sep 2023

Ala

The Wi-Fi signal doesn't work. Too far away from the signal. Check-in was locked, and the ring doorbell didn't work. Lots of regular tenants sitting around outside. Hope all is well tonight. The room looks nice.

Business Partner

10/10

Exceptional

22 Sep 2023

Charles

Sunrise Motel -- Hershey

Very pleasant staff eager to help

Friends_and_family Family

2/10

Poor

18 Sep 2023

Amy

Smelly and Strange

Very funky place. Room smelled strange, we burned candles the entire time. There was an eerie downstairs/basement connected to our room with the light on, we locked that door. There was a back patio with old flooring and several 10+ old air conditioning units. We could not use the patio area. There were old signs and garbage everywhere. It looks like this place has changed hands and names several times and has not been kept up. It seems like people are living in this hotel, coming and going at all hours of the day and night. Wifi and TV did not work well, I had to use my own hotspot and my own roku. You're situated kind of far from attractions and restaurants in Hershey.

Partner

6/10

Pleasant

14 Sep 2023

Verified traveler

Economical hotel in Hershey PA

I arrived to find the office locked and had to call number which connected to owner because their bell wasn't working.He and I got well acquainted because the key I was given didn't work and I had to call back and the next morning shower wasn't working. The important part was he responded immediately to get the issues taken care of for me.I was their because it is cheap. It is older but clean. Small pool available didn't see anyone use it.Lot's of families there but it was quiet after 10pm. Animal friendly. They have a fee and must be in crate if you are out of room.My only concern was no one ever available in the office even during the day.

Business

4/10

Poor

06 Sep 2023

Carmi

The room smelled like cigarettes, the vending machine had expired snacks so I wasted money on food I couldn’t eat. And check out day they were banging on the door constantly to remind us check out times was 11am which I never knew about because I wasn’t told.

Partner

6/10

Pleasant

06 Sep 2023

Diana

You get what you pay for

The beds were comfortable after having to ask for a blanket and a hair dryer. Rooms were bare bones. At check in had to ring a door bell and wait over 10 minutes for someone to come to give us a room key. Pool was shut down and no breakfast was served. Room service did not change towels or take out trash, we stayed 3 nights.

Friends_and_family Family

2/10

Poor

02 Sep 2023

Larry Smith

This property smalls like cigarettes and my doesn't look like the internet picture. I need something of my bill. This has spoiled my wedding anniversary getaway.

Leisure Family

2/10

Poor

28 Aug 2023

Kevin

Very average.

We booked a non-smoking room for 2 nights but left after the first night and booked another hotel elsewhere at our cost. The room stank of cigarettes and all the owner did to try and resolve it was use some Lysol spray as air freshener and left us the van in case we needed more. He had no other room available to transfer us to so we had no choice but to stay in that room. The rooms are small and the smell of the cigarettes was in the air conditioning and as an asthmatic I could hardly breath or sleep. We packed up in the morning and left. He did mention they fine the previous person $100.00 if they smoke in a room but what about the poor people that book that room afterwards? A can of spray doesn’t fix the problem. If you are a non smoker I would definitely not recommend. Also the bathroom was very old and had dirty marks or stains on the bathtub. The stay was also supposed to include breakfast but when we went to have breakfast at 8.30am there was a sign on the store saying breakfast was closed. He said on check in he had been short staffed but that doesn’t excuse not providing what was paid for.

Partner

8/10

Excellent

28 Aug 2023

Colleen

Room was clean and quiet. No frills but for the price a nice room.

Partner

2/10

Poor

17 Aug 2023

Norma

This was the worst experience ever. I wish I could get a refund. The room has a horrible cigarette/ old paint smell. Pictures are nothing like the room. The beds are not even queen size beds like they advertise. When I went to ask for a queen size room like I had booked the receptionist was very rude; she kept saying its correct. The beds were a standard full size instead. I do not recommend this place at all.

Leisure Family

6/10

Pleasant

17 Aug 2023

Kelly

It was convenient to stay in if going to Hershey Park. Check-in was easy & staff were friendly. The parking is very limited & the hotel really needs to be remodeled, as it is very dirty & outdated.

Leisure Partner

10/10

Exceptional

13 Aug 2023

Kyle

Very great

Great room and place friendly will stay there again and tell everyone to stay there

Friends_and_family Family

6/10

Pleasant

12 Aug 2023

Jami

Fine if nothing else is available

We could not get the wi-fi to work. We called for help but did not get any help. The tv would not connect to the network so we couldn’t use the tv. No one was at the desk when we tried to get help. Thankful we were only there for one night.

Friends_and_family Family

2/10

Poor

31 Jul 2023

Victoria

The most disgustingly place.

This was one of the worst places I have stayed. There were bugs flying in the lights and dead cockroaches smashed into the walls. I did not even stay the night. When I went to tell the management I was not staying, they did not care. The manager looked at me and said \"I only work here, call the owner\".

Friends_and_family Family

6/10

Pleasant

29 Jul 2023

Cheryl

The room and pictures from hotel did not align. Peeling paint, stained carpet, huge gap between door and door frame. Morning breakfast was frozen pancakes and large box of cereal. Hotel staff was kind and put me and 11 year old daughter on second floor. Pool was scary looking.

Friends_and_family Family

6/10

Pleasant

28 Jul 2023

Renee

Went there because the hotel had a pool, but it was closed(has not been open for the summer). We were in the back of hotel and wifi did not reach, & our cell service was spotty. We did have tv and cable box But because the Wi-Fi don’t reach back there the TV was not hooked up.

Friends_and_family Family

2/10

Poor

21 Jul 2023

kathy l

Online pics are no where close.. rooms were horrible . They have roaches. No pool access. The checkin lady was very rude like we were a inconvenience. Absolutely worst place I've ever stayed at. Only good thing was the ac worked. Do not waste your money.. and risk taking bugs home with you... No ice machine. No wifi. Cable didn't work. Phone internets don't work in room and can't connect to their wifi... Booked a room for 3. Ppl and only 2 towels and washcloths.. needed first floor hotel due to being handicapped and can't do stairs and she gave me a upstairs room and then got super rude when I told her and showed her I needed and requested a first floor room.. very terrible experience

Leisure Family

2/10

Poor

21 Jul 2023

Christine

Mortified

I pulled in the lot and i was mortified at the sight of the run down hotel.it should be shut down by the board of health.the pool was even worse looked like a swamp with black fungus..rooms smelled like pee.i entered the room took a look around and left..oh also room door didnt even lock.
Dont ever stay there at the sunrise inn in hershey.pa.

Partner

2/10

Poor

16 Jul 2023

Darryl

It started off bad, and stayed that way. It was 92 degrees and the air conditioner wasn’t working. There were roach traps sitting outside of my 1st room. Inside the room smelt like a farm. It took 2 hours for them to give me another room. The second room was a nice size, and the air conditioning worked, but the bedding was so filthy I just gave up, went to Walmart and bought cleaning supplies, sleeping bags for my kids and new sheets. Still trying to get a refund

Friends_and_family Family

8/10

Excellent

16 Jul 2023

Verified traveler

The manager was so very nice..a/c was noisy but clean room. All amenities worked great

Partner

6/10

Pleasant

13 Jul 2023

Debra

Our Television broke the second day. The staff was so nice and friendly they brought us a new one. Excellent Service! The place is kinda run down and the breakfast was lacking but that's what you get when you're cheep!! Lol

Leisure Family

2/10

Poor

08 Jul 2023

CARLOS

Smell like smoke it wad horrible and dirty i had to go and find other hotel

8/10

Excellent

07 Jul 2023

Samit

The Host was excellent inspite we did the late checking he was extremely generous and humorous.

4/10

Poor

06 Jul 2023

George

The website listed the property as non-smoking, with a pool and free breakfast.
Although the room number signs all had the little no smoking symbol, it seems no one complied. There was a pool, but it was in no way useable. It had not been cleaned in some time, even though the tools were laying out on the deck. The room had been recently cleaned. That was apparent because a jug of cleaner was on the sink and a used cleaning rag was in the sink. I had to move them outside the door, because when I returned to the office to report it, the office was locked. The office was open in the morning when we went down to check out and get breakfast, but there was nothing much worth eating.

Leisure

6/10

Pleasant

06 Jul 2023

Erik

Would have been helpful had the sheets got changed but there was no room service of any kind. The pool was not operational. Sure could have used that.

Self

8/10

Excellent

29 Jun 2023

Nycholle

Very close and convenient to Hershey Park (our reason for visiting) for a great price. We had a couple of “hiccups,” but the staff were extremely friendly and quick to fix/help us out, and communicated well about what they were doing to assist us. They seemed to be in the middle of updating/renovating the property.

Leisure Family_with_children