Name: Cocoa Country Inn
Address: 1518 E Chocolate Avenue, Hershey, 17033, US

4/10

Poor

29 Jul 2026

John

This bad experience started when I arrived and went to office to check in. The man was upset with me because I interrupted his dinner with his family. I had called earlier in the day to ask if I could arrive as late as 10:00pm. I was told yes. He took that as an exact time. I arrived around 9:30 pm. The room was weird with a tiny TV set up high on a shelf. This place seemed like a place to take your mistress during the afternoon and not a proper lodging place.

6/10

Pleasant

19 Jul 2026

Edward

Terrible

Partner

2/10

Poor

13 Jul 2026

Jenica

We didn't even stay, we took one look at the disgusting room and uncomfortable beds and decided to drive the 2 hours home instead.

Friends_and_family Friends

2/10

Poor

12 Jul 2026

Hailey

Cops showed up at 11pm and stayed until past 1am. Kept hearing them yell trying to remove someone. The whole place smelled like cigarettes and stale water. The floor in my room felt like it might give out at any second. Did not have a good time to be honest.

Partner

2/10

Poor

01 Jul 2026

Casey

RUN.Hotel room looked nothing like the photos. The pool was not even open in late June. Dirty. scary. unsanitary. Dead Fly on the floor. zip ties and black tape fashioned as drawer pulls. mold in bathtub, mismatched tup knobs and water leaking from faucet. rusty mirror and light. unclean towels. headboard fell off wall, was off when we arrived. stains on bed skirt. handle fell off door into my hand. used bottles of shampoo and conditioner (half empty)The wood frame holding the ac in the wall was rotted, windows rusted shut. ashes on the bed, turns out it came from the ac, just weird ashy stuff blowing around the room onto the bed. could not find another room anywhere in town as there were many events that weekend and everything was booked. oh, smelled like cigarettes really bad. for a non smoking room. nothing at all was like it was pictured. the health department needs to shut it down. I am trying to get a refund, we should have just slept in our car. absolutely horrendous. I can see why the fly killed itself.

Friends

6/10

Pleasant

30 Jun 2026

Sara

The pool was not open on June 24-25— area was not open no seating. Drain in tub very dirty. Dingy and very basic. Sir worked and close to Hershey. Price jacked up to 230 bucks regular fee for 2 double beds- 65-75. Would have been great with the poll opened. Not notified it closed prior to our arrival!

Friends_and_family Friends

4/10

Poor

28 Jun 2026

Christa

The pool was not open. Front desk was not friendly when checking in. When we entered the room the mini fridge had leftover food inside, sheets clean and so was the tub/sink/toilet but everything else had layers of dust. Owners don’t seem to take pride in keeping a well maintained property, overflowing outside trash cans, large handprints on room mirror, dressers drawer missing bottom and other had holes in it. Put sign on door for housekeeping and left room for 9 hours to visit park and no one came into the room. Had overflowing 1 trashcan in the room due to cleaning leftover trash when checking in. Went to front office asking for another trash bag, that worker was very nice and insisted that he send someone to empty out trash. Stayed for 2 nights and pool never opened, wouldn’t recommend if staying for a vacation to Hershey park.

Partner

2/10

Poor

28 Jun 2026

Ashley

Rooms needs to be cleaner and remodeling, would suggest shutting down to get the rooms corrected

Family_with_children

6/10

Pleasant

27 Jun 2026

Richard

Good for a short stay if you are on a budget. I was in town just for the night to see a concert (the motel is 3.8 miles from Hershey Park and Giant Center). Outside looks run down, but the room was clean and comfortable. No frills, just your basic amenities (tv, wi-fi, etc.). Air conditioner worked great and the room was pretty quiet. Some minor maintenance issues, but nothing big. They have a pool, but it looked like it was closed.

Self

6/10

Pleasant

23 Jun 2026

Amanda

When we first arrived, we were given only one room key and we reserved two rooms. Then when we went up to the rooms, one room wasn't even cleaned from the last stay so we were given two other rooms. And when we were leaving and were making sure we had all of our belongings, there was a dirty sock from some other person's stay under the bed that was a platform base. And the pool wasn't opened yet so we really didn't have a pleasant stay.

Friends_and_family Family

2/10

Poor

21 Jun 2026

Christopher

Disgusting.

4/10

Poor

07 Jun 2026

Amy

The pool was advertised, but not open. Missing more than half of light bulbs. Shower water pressure non-existent

Partner

2/10

Poor

07 Jun 2026

Brennon

I booked the room at 1030pm through app. I called the hotel to make sure they got and to make sure I had a room. The person that answered said they were closed.

8/10

Excellent

16 May 2026

Amanda

The pool wasn't open yet but everything was great

Friends_and_family Family

2/10

Poor

18 Feb 2026

Karen

The room smelled badly. There was food on the floor. The lock to the door did not work properly

Friends_and_family Family

4/10

Poor

03 Nov 2025

Nancy

Staff was fine. Inn was extremely run down. No breakfast. Needs remodeling. Not much parking for trailers attached to trucks. Freezer in mini fridge totally frozen with white ice. Not usable. Only a one night stop, would not probably stay again.

Business_and_leisure Family

10/10

Exceptional

26 Oct 2025

John

Everything was fine.

Leisure Self

10/10

Exceptional

26 Oct 2025

Juliana

The place is very good

Leisure Friends

2/10

Poor

17 Oct 2025

Dil

We found bed bugs as soon as we check in so we left the hotel before even unpacking. The person at the counter was very nice about it and was sorry and told us to call hotel.com to get refund because he couldn't issue it. I will find out if hotel.com will honor that. We had to find another place to stay last minute.

Friends_and_family Family

2/10

Poor

12 Oct 2025

John

Room, bed, condition were sub par

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

William

Everything worked

Leisure Partner

6/10

Pleasant

05 Sep 2025

Michael

Facilities were somewhat dated. Wifi difficult to connect to. Traffic flow around property initially confusing. Accommodation was okay for the price.

Leisure Partner

10/10

Exceptional

29 Aug 2025

Jessica

Goodhotel

Business Family

2/10

Poor

24 Aug 2025

Verified traveler

Had roaches, no privacy in bathroom because blinds were broke tried fixing it with cardboard but didn't work, ceiling looked broke maybe water damage and had mold smell. No mattress protector only very thin sheet on bed, pillows were obviously very dirty and stained. Not worth the money!

Friends_and_family Family

6/10

Pleasant

18 Jul 2025

Andrea

Almost there

Coffee spill on ac unit that was not cleaned up, spills on lampshades not cleaned, other areas need to be dusted

Partner

2/10

Poor

04 Jul 2025

Michael

Do Not believe the photos that are in their website…. The furniture looks like they picked it from the side of the road, no plastic covers under the sheets revealing so many stains you would think Dexter stayed there or someones colostomy bag broke…we only stayed in the room long enough to google the next closest hotel and walked out!

Leisure Family

8/10

Excellent

02 Jul 2025

Jared

Idk

8/10

Excellent

08 Jun 2025

Abigail

Just what my friend and I needed for one night after a concert. Didn’t get the password for the WiFi but overall a nice stay

Leisure Friends

8/10

Excellent

18 May 2025

Daniel

Was limited by size of old rooms, but all fixtures were new and modern and clean. A good value.

Leisure Self

10/10

Exceptional

23 Apr 2025

Wendy

Cute little place

Loved staying here, would definitely stay again

Self

4/10

Poor

26 Feb 2025

Scott

Room was dirty

Room was dirty

8/10

Excellent

26 Dec 2024

Teri

All was good except the bathroom. The toilet was to low and it would run every no and then.

Friends_and_family Family

4/10

Poor

06 Nov 2024

Theresa

The sheets were dirty. The whole room was dirty. We had to stay or sleep in the car.

6/10

Pleasant

01 Nov 2024

Lisette

Only thing I like was if you couldn’t check out at 11 you can pay $25 to stay until 2pm

Leisure Family_with_children

4/10

Poor

26 Oct 2024

DANIEL

First of all, the floor was sticky, the bathtub did not drain well. The whole place really needs an upgrade.

Leisure Self

6/10

Pleasant

18 Oct 2024

Alicia

There was bugs in the room and the toilet didnt flash

Leisure Family

6/10

Pleasant

17 Oct 2024

Wendy F

Staff was very friendly. Floors were dirty. Beds were clean and comfortable. Bathroom was very clean and towels were clean. Great location. Safe area, and close to Hershey. Would stay there again, just bring slippers.

Leisure Partner

8/10

Excellent

13 Oct 2024

Shawn

Nice little motel motel with recent remodeling. Friendly staff. Would definitely stay here again

Business

4/10

Poor

15 Sep 2024

Milissa

Bottom Sheet on one bed had crumbs and was dirty on the side. Comforter on the second bed had stains. Can over look if a room is dated, but not unclean.

Leisure Family

2/10

Poor

06 Aug 2024

Brent

The photos of the property online DO NOT reflect the current operational reality of the property.

Leisure Family_with_children

2/10

Poor

09 Jul 2024

Derrick

I didnt like the bed bugs issues

There were bed bugs

Friends_and_family Friends

10/10

Exceptional

08 Jul 2024

Verified traveler

Staff nice, very convenient location. The building is old and the room is generally clean but if you really look at the details, it totally wasn’t.

Friends_and_family Family

8/10

Excellent

07 Jul 2024

Melissa

The rooms could use some repairs and upgrades.

Leisure Partner

8/10

Excellent

29 Jun 2024

Alyssa

Ok place. Close to attractions. Staff was friendly.

Leisure Partner

2/10

Poor

17 Jun 2024

Megan

Staff was nice. Pool looked clean. Room was so filthy I left. Blood splatter on the sheets, dirty cheese puffs under the bed. I can deal with an older facility, but this was just dirty.

Leisure Family

10/10

Exceptional

17 Jun 2024

Jasmine

Acceptable clean but not extremely clean. Staff was very nice. Beds were not very comfy, definitely needs an upgrade but if you are just staying for 1 night it’s ok.

Leisure Friends

6/10

Pleasant

26 May 2024

Norma

OK

It's an old motel but wasn't that bad. I would look for something else next time unless there's nothing else available. People with allergies be careful because there's some odors, room was clean.

Partner

2/10

Poor

10 May 2024

Alexandria

The photos are deceiving. We books a room with a king bed and when we checked in they gave us a room with 2 double beds. Signs say no smoking but both blakets had multiple burn holes in them. Stains on the sheets, a bug crawling across the floor, stains on the side of the tub. We stayed approximately 15 minutes before we decided to leave.

Leisure Family

2/10

Poor

07 May 2024

Maribel

Nasty and Dirty

10/10

Exceptional

22 Apr 2024

HERBERT

No problem friendly and clean

Leisure Family

8/10

Excellent

21 Apr 2024

James

Ok

Good basic accommodations. Proprietor was a bit odd. Wasn’t available at check in, was waiting in the hallway in the morning at checkout.

Friends_and_family Family

10/10

Exceptional

19 Mar 2024

Elizabeth

Checkin was really easy, overall it was a very quiet property. Bed was comfy and was exactly what I needed for a quick overnight visit

Self

4/10

Poor

09 Mar 2024

kevin

Disaster

Got in room and sat on edge of bed and it collapsed. The legs on the frame gave out. I weigh 195 pounds. Went to office to tell him and he gave me a key to another room . I opted that door and there were people in the room. Ended up taking the bed frame out and put the mattress on the floor to sleep in the original room. Disaster.

Friends_and_family Friends

10/10

Exceptional

24 Feb 2024

Bobbi

Good safe quiet

Business Family_with_children

4/10

Poor

24 Dec 2023

Sneh

Smelly passage even after being non smoking. no bed sheets or no blankets was provided in room. No hair dryer. There was no one to respond in night at office to resolve the issue or help out.

Leisure Family

2/10

Poor

10 Dec 2023

John

Stay away from here.

Absolutely horrible. I went into the stay with the mentality of “oh sweet I found a nice cheaper hotel for an overnight stay!” Little did I know, the two rooms I booked came with two keys that unlocked EVERY room on the floor. I asked for a refund due to the safety concern that my key could open every door on the floor. The man at the desk REFUSED even to hear the word refund and wiped my keys so they only worked for my specified rooms. But what’s to stop other programmed keys from opening my door while I’m gone? Absolutely not happy with this. Took the hit for this hotel and got another one because myself and my girlfriend had safety concerns.

Partner

4/10

Poor

04 Nov 2023

Elizabeth

Ok, but on the downside of OK

The beds were comfortable, but the bathroom. Not properly cleaned and the water didn't drain in the shower. Both my son and I were ankle deep in water! Had to keep the shower pressure low to drain properly. The toilet also didn't flush well. We were scared to do anything more than urinate!

Friends_and_family Family

10/10

Exceptional

30 Oct 2023

Trina l

Great place to stay. Nice beds and clean

Leisure Family

10/10

Exceptional

08 Oct 2023

Tyler

Very Nice Stay, Great Staff and Room was Very Clean

2/10

Poor

07 Oct 2023

Victoria

Place is falling apart. Black mold all over the bathrooms and tiles that lead out. Horrible smell of cat pee, feet, and cigarettes it’s unavoidable. Peephole for the room had tissue stuffed in bc it was broken. Smoke alarm not working. Place is just a hazard

Leisure Family

2/10

Poor

06 Oct 2023

Rebecca

We were to check in at 4. There was no one there to check us in, then we were told to wait 10 mins which turned into 30 mins. Then we weren't given the correct room that we prepaid for, the lady on the phone ask if we could wait 15 mins more and she would take care of it. Meanwhile we were headed to Hershey at 5, so waiting was not an option. Just a bad experience. The room was ugh. We will not be staying again!

Leisure Family

4/10

Poor

02 Oct 2023

Jacob

Room, table surfaces and linens were all dirty. Between the towels being small and see through they all had stains on them. The bedspread as well had visible staining. The toilet in the bathroom constantly ran to refill the leaking tank. Anytime the toilet was running the sink and shower would only produce scalding water - was burned in both the sink and shower because of this. The smoke detector was completely missing. Would not recommend.

Leisure Partner

6/10

Pleasant

01 Oct 2023

Nicole

Rodents.

The rooms were pretty decent. The room we stayed in had a tv, microwave, and mini fridge. However, it also had a mouse. I woke up at 5:30 am to a mouse eating through my food packaging.

Partner

2/10

Poor

13 Sep 2023

Mercedes

It stank horribly.

Leisure

6/10

Pleasant

10 Sep 2023

maureen

So I stayed at the cocoa country inn motel- room #313 two queen beds because of reviews that i read I brought memory foam,sheets,pillow and a blanket-it definitely helped and as a result my bed was comfortable( otherwise the bed wouldnt have been comfortable).The floors were hard wood flooring which were clean -the bathroom was clean enough - furniture outdated-air conditioning kept the room nice and cold . The owner was very nice & accommodating. If housekkeping would bump up their game & really deep clean the whole building -the reviews would improve & I would go back -its little things like dirty coffee maker , sink wasnt the cleanest ,sheets had a hair (which again I used memory foam) -over all it does have potential

Leisure Self

4/10

Poor

31 Aug 2023

Nancy

Listen, you get what you pay for. The staff was very friendly upon check in but nowhere to be found in the evening. The room was outdated but more concerning was that the floors were sticky and dirty- we walked around with socks and shoes all weekend. The beds were made but the room by no means was cleaned at the end of the day. On a positive note, The inn is conveniently located just a few minutes from Hershey Park.

8/10

Excellent

29 Aug 2023

Verified traveler

I’d go back.

Service was good, pretty clean environment. However, it is very dated and needs some updating.

Partner

8/10

Excellent

27 Aug 2023

samantha

Clean bathroom, clean linens and towels. Pool was also very clean. Its an older place but its quiet and cloae to hersheypark. Wi fi slow. Only has ice machine. There is a pizza place across the street and the filling station down the road has good breakfast and homemade donuts.

Leisure Family

6/10

Pleasant

14 Aug 2023

Kelly

Ok if it’s all there is available.

Small, outdated rooms. Old furniture and mini fridge. No cold water in the Bathroom sink. Sheets were clean.

Friends_and_family Family

10/10

Exceptional

02 Aug 2023

Matteo

Excellent place to stay for an affordable price. Very friendly staff. I highly recommended staying here.

Leisure Pet

8/10

Excellent

01 Aug 2023

Tyler

Nice location, quiet and friendly/very nice staff.

Leisure Family

10/10

Exceptional

14 Jul 2023

john

this is a pretty nice place great value for the price

Business Family_with_children

4/10

Poor

23 Jun 2023

Verified traveler

Manager was nice, but the room was worn out, smelled strongly of cleaner, but was dirty all over.

2/10

Poor

22 Jun 2023

Rico

Never again the guy with long hair is very rude, unprofessional, does not know how to treat guest he has no manners the whole hotel stinks, it's ghetto, hair all over the place the walls are thin, everything smells, it's dirty and dusty the cable cuts on and off. They switch you a lot Don't waste your money on this.

Leisure Self

4/10

Poor

19 Jun 2023

Verified traveler

Please charge less

This place needs to lower its prices. Then people would be able to accept some of the less than good aspects of staying there.

Friends_and_family Family

10/10

Exceptional

06 Jun 2023

Kristen

Property was clean and well kept. Felt safe. Will return.

Leisure Self

4/10

Poor

01 Jun 2023

James

Had trouble with the keys to get into my room. Took two visits to the office and someone bringing me a key to get in. Tv would not connect to the cable box

2/10

Poor

28 May 2023

Verified traveler

Smelled bad and unsafe

When my family arrived we tried being optimistic. The customer service guys were friendly. We we went to the entrance the door opened without a key so anyone could come in. The room key didn't work. After exchanging it we were disgusted by the overwhelming smell of the hallway and room. Looking around the room there were stains on the bed, the outlets weren't secure. We called Hotel.com to get a refund and transfer to another hotel. We were told to talk to the customer service. They weren't going to refund and tried to give us another room. The one room smelled like smoke. The next was was slightly better smelling. The vent in the bathroom was on with tape. The window to outside was missing a latch so anyone could come in. The family was disappointed. One good thing is the location is close to Hershey Chocolate World l, Museum, and Park.

Friends_and_family Family

10/10

Exceptional

30 Mar 2023

Nicholas

Upgraded. Clean just like staying at a hotel

Friends_and_family Friends

2/10

Poor

25 Mar 2023

JEFFREY

There is absolutely nothing that I liked about this place. It literally makes a crack shack look like the Buckingham Palace in comparison. When I entered the room, there were 2 bottles of bedbug spray on the desk, accompanied by 2 dirty ass rags. There were no sheets, no blankets, and the no smoking room i requested smelled like an ashtray. I walked into the office and was asked if it was okay. He offered another room that was not quite as dirty but none the less, it was unacceptable by any means. I immediately left the room and called expedia for a full refund.

Leisure Family

6/10

Pleasant

24 Mar 2023

Tammy

Check in was fine but when we went into the entrance door there was a strong odor. We came into the room and the window was open, no screen, and had to wrestle it to lock it. It seems as though people live here, kids running around and people sitting in the hallway. It was cheap but I guess you get what you pay for. Thank god it’s just one night.

2/10

Poor

20 Mar 2023

kim

Place was a dive. Nothing clean. Bathrooms dirty. Bedding unchanged. Smelled bad.

Leisure Family

10/10

Exceptional

31 Oct 2022

JOSEPH

Clean and quiet

Ben was comfortable room was clean people have worked at the desk but funny and nice I would stay there again

Partner

2/10

Poor

23 Oct 2022

Verified traveler

Please stay someplace else.

Business

6/10

Pleasant

13 Oct 2022

Paul

Outlets were loose from wall. Plastic bag was covering smoke alarm.

Business_and_leisure Friends

2/10

Poor

11 Oct 2022

Grayce

Hideous, awful, with stains and MICE

Business Self

4/10

Poor

25 Sep 2022

Jane

Terrible

It was not great the shower leaked the toilet was broken.tthe room smelled musty.the chain on the door was broken.

Partner

4/10

Poor

25 Sep 2022

Santos

Worst stay ever

Tv didn't work, found bed bugs in the room. Had to leave immediately and drive home cause of it. Beds were horrible, main office smells like piss..

Partner

2/10

Poor

19 Sep 2022

Melissa

The room was dirty and reaked of cigarettes. There were dead bugs in the soap dish in the bathroom, blood stains on the bed sheets, a pube and stains on the towels.

Leisure Self

2/10

Poor

19 Sep 2022

Kate

Waiting on a refund from Expedia for false advertising. The front door to the rooms was unlocked and there was no one to monitor who was coming/going. Then when my room key didn't work, they produced five or more keys and just kept trying until one worked. The unknown lock situation was scary, the hallways were dirty, nothing appeared as advertised and no one spoke English so we couldn't resolve any issues.

Leisure Family

8/10

Excellent

01 Aug 2022

Maria

The staff was very friendly. The rug in the room had stains and there chips on the toilet lid and seat.
With some minor updates it would be much better.

Leisure Family

8/10

Excellent

31 Jul 2022

Erika

It wasn't terrible. But it is very dated. The property needs maintenance and cleaning. The room was decent. The matresses were old, butcalso not terrible. My biggest concern was security. The doors into the building did not latch. When i checked in my door was propped open.

Self

2/10

Poor

31 Jul 2022

Robert

Sleep in your car. You are better off.

Property needs a major overhaul. Won't even discuss the bed bugs. STAY AWAY!!

Friends_and_family Family

6/10

Pleasant

14 Jul 2022

Verified traveler

Place needs an hourly rate.

We booked this place as just somewhere to sleep after a concert.

Pretty antiquated place. Parking is tight. The lot in front of our unit had 1 way in and no way out. (Without going against the directions painted on the driveway.)

Buildings are not labeled. So good luck finding your room without directions. Hallways were not Air Conditioned. Room was clean for the most part. Toilet was so small. Mini Fridge had a frozen quart of milk in it. The beds were overly soft. Very cheap mattresses, no support, thread bare bedding.

The worst part was there was no smoke detector in the room. Clear fire hazard. Looks like it was removed (with wires hanging out of the wall and all) and never replaced.

One of us was fine to make the 2+ hour drive home after the concert. So we elected to leave and not spend the night.

This would be fine if we were desperate. But I would not go there for any longer than 1 night.

Friends_and_family Friends

6/10

Pleasant

19 Jun 2022

Dawn

Eh.. okay at best but probably wouldn’t stay again

When I booked on hotel.com I requested non-smoking.. the room we received smelled like an ashtray left in a car in Death Valley for a month and the fire detector was taken down. When I called and asked if they had another room available, I was told no BUT when I went down to the office and told them that we couldn’t stay in that room because my daughters asthma was acting up and we needed a refund.. ALL of a sudden they had another room and it did smell like a non- smoking room. They definitely over charged because they knew it was a lacrosse tournament.

Friends_and_family Family

2/10

Poor

01 Jun 2022

Ruela

Bed bugs on the bed and bit my daughter. It was frightening and disheartening. I had to take my daughter to urgent care because the bites were all over her body. She had to take steroid pills.

Leisure Family

2/10

Poor

16 Apr 2022

Alison

The beds had stains, there were bugs in the sinks. The floors were not cleaned, there was garbage still on them.

Friends_and_family Friends

4/10

Poor

28 Nov 2021

Tara

Never again

Bathroom was gross, hair on the floor and mystery substances on the walls. Garbage wrappers and empty pack of cigarettes in the desk drawer. Ancient microwave and hair dryer was ancient and gross, cord was all in knots. Man was in his pajamas when I returned the room keys to the office, open sign was on but door was locked and he opened the door just enough for me to pass the keys through. He didn’t care to ask how the stay was, probably because they know their rooms are gross. We had requested an infant bed/crib and it was never supplied even though it states clearly when you book a room that they are available upon request.

Friends_and_family Family

6/10

Pleasant

28 Nov 2021

Linda

Overall the room was okay. It was kept clean. There was limited soap and shampoo in bathroom and shower was difficult to use.

Leisure Family

6/10

Pleasant

25 Nov 2021

Megan

Shelter but not comfort

You could hear everything through the walls. EVERYTHING!! All the cars going by, the people in the next room over using the bathroom, doors across the hall closing. Pillows were like pancakes. Ok for what we needed (a place to sleep) but could have been a little nicer. Room was very clean though.

Friends_and_family Family