Name: Red Roof Inn Hershey
Address: 1806 E Chocolate Avenue, Hershey, 17033, US

4/10

Poor

02 Aug 2026

Adam

Wayyyyy overpriced for the condition of the rooms. Mattress needs replaced as you can feel the springs give as you lay down on it. Molding in the bathroom was coming away from the wall. Didn’t see any soap in the room at all. They have you over a barrel being in Hershey and they know it. All the hotels are astronomically priced in the area. Had to keep ringing the bell and waited about ten minutes for someone to finally show up to the desk for check in. Tried to walk out of the room in the morning to find a heavy cleaning cart blocking my path. Quite literally, in front of my door. There was no rooms to the right of us, only a service entrance for staff and then a brick wall. Guess staff would rather block people I. There rooms with a heavy cart than be bothered to move it 5 feet so it wouldn’t be blocking entry and exit to a room. The price is too high! The juice is not worth the squeeze.

6/10

Pleasant

31 Jul 2026

Jennifer

Oh the staff checking us in was not pleasant at all

8/10

Excellent

27 Jul 2026

Jason

Check in was across the parking lot. Staff was very helpful and nice. Room was decent but the beds are very stiff. Overall a good stay for the night

2/10

Poor

23 Jul 2026

Edward

Bed bugs found

6/10

Pleasant

21 Jul 2026

Emily

The room was clean but the shower hardly worked. The faucet was falling out of the wall and would only turn on if held it back in place as you turned it. Was definitely an inconvenience to basically not have a shower.

Family

8/10

Excellent

19 Jul 2026

David

Good location 11 minutes to park most days.

Family

10/10

Exceptional

17 Jul 2026

Luis

Todo excelente ubicación excelente.

Family

6/10

Pleasant

17 Jul 2026

Stephanie

It did serve its purpose for a quick ride to and from Hershey Park. The room smelled of smoke and the beds were not very comfortable. The hotel next door which is owned by the same people is clearly better maintained.

Family_with_children

8/10

Excellent

16 Jul 2026

Ericka

Our toilet was broken

Friends

4/10

Poor

14 Jul 2026

Amanda

Tv didn’t work and shower was freezing cold

Friends

8/10

Excellent

07 Jul 2026

Dale

It was fine. We were only there for a weekend. Ice machine was broken, hallway was HOT. TV didn’t work correctly..had to call the front desk x3. Otherwise it was to sleep and shower but I wouldn’t spend more than a few days there

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Joyce

Red Roof check-in is at the Best Western across the parking lot. This would have been very helpful to know before hand. Bring your own amenities. They have dispensers. The sink dispenser was empty. Dryer was broken. Otherwise, no complaints. Room and bath were clean.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Melissa

Hottest day, AC was awesome!

Friends_and_family Friends

6/10

Pleasant

27 Jun 2026

Courtney

The staff was so nice but the rooms are VERY run down. We practically had to pull the shower off the wall to turn it on. The rooms smell like the cigarette trash cans (located right outside our room) and you can hear everything outside your room. For 200 plus dollars a night, it was very disappointing. It was our first time up to Hershey, so if we go back we will look at other properties.

Family_with_children

4/10

Poor

26 Jun 2026

Steven

Hotel/motel was not what I was expecting. Felt like cheap motel. Bathroom tub was dirty. Room smelled clean, but just felt cheap and outdated motel. It was fine for 1 night

Partner

4/10

Poor

25 Jun 2026

Theresa

The rooms were dirty , older , not remodeled. & over priced. Would not stay again

Partner

8/10

Excellent

21 Jun 2026

Andres

The building is old but well maintained.

Family_with_children

4/10

Poor

14 Jun 2026

Lea E

The room appeared not to have been deep cleaned in quite some time and was in need of a thorough cleaning. The air conditioner vent had a significant buildup of dust, which restricted airflow and prevented the unit from cooling effectively. We felt it was necessary to place a towel on the shower floor, and the shower faucet handle was broken. Overall, the room showed considerable signs of wear and tear.

While there appeared to have been some attempts to update the room with laminate flooring, the floors were sticky and did not feel clean. This is a very basic, budget-friendly accommodation, so travelers should set their expectations accordingly and understand that the quality generally reflects the price point.

Family_with_children

8/10

Excellent

13 Jun 2026

Jared

Room was clean. Sheets were clean. Towels were clean. Tv worked. Ac worked. Toilet and shower worked properly. No issues. No complaints. Definitely would stay again

Friends_and_family Family

6/10

Pleasant

08 Jun 2026

Maribeth

The room is clean, but old and well used. The hair dryer was broken. We chose this property because it was pet friendly. But the unpleasant smelliing disinfectant that was used in the room was VERY strong! Our belongings still had the odor on them after we returned home.

Partner

6/10

Pleasant

07 Jun 2026

Charles

The bath tub was dirty when we checked in. The beds were broken down and had serious indents in them. Had to pay $10 extra a person to swim in the pool. The only good thing about the place was the front desk lady. She was super nice and interacted well with the kids. Wouldnt book there again.

Friends_and_family Family

8/10

Excellent

15 May 2026

Stephen

A good two night stay for the price. Room was compact - efficiency - and breakfast could be purchased at $10 per person. And the breakfast had some gluten free options that is unusual to see. Check-in and check-out were across the parking lot at another property owned by the same owner of Red Roof Inn. Some unusual realities here, but we would stay here again in the future.

Friends_and_family Family

8/10

Excellent

10 May 2026

Kristie

Great location, price was ok, thankful for free coffee. Bad thing is there was only one handicap spot on red roof side but thankfully in front of door and only had one instance at checkout where guest in ?old red roof check in or upstairs? unit parked there when we were out so they could load up their car.

Family_with_children

8/10

Excellent

20 Apr 2026

Cristina

The room was mostly clean, a few stray hairs in the tub. I had 2 beds, one bed had a mark on the fitted sheet when I pulled the blankets back, I didn't inspect and I didn't call the front desk since it was just me in the room I slept in the second bed. The ac was perfect; my room was FREEZING! The property does allow pets which I hadn't really paid attention to till a dog barked once at like 6 am, it was no big deal. For a property that allows dogs in the rooms it was super clean. You do have to walk across the parking lot to check in at the Best Western, not an issue. This is a 2-story property with no elevator, again for me this was not an issue. The door to access the staircase does not lock so anyone can wander in, but the property is covered with security cameras, is well lit and the area is safe. 24-hour fresh brewed coffee is available inside the Best Western. The check in/out staff was nice and quick to service. In short, I'd stay at this property again.

Self

10/10

Exceptional

04 Apr 2026

Sharon

The rooms were clean and we had a great stay

Partner

8/10

Excellent

16 Mar 2026

Theodore

123abc

Self

8/10

Excellent

15 Feb 2026

Christopher

Yes the room was very clean and staff was pleasant and friendly. We did have a small problem with toilet leaking but it was taken care of.

8/10

Excellent

22 Jan 2026

Robert

Rooms are clean, comfortable. Never any problems.

Leisure

10/10

Exceptional

17 Jan 2026

Vilmary

Nice clean

Leisure Pet

10/10

Exceptional

15 Jan 2026

Vilmary

Very clean and friendly staff

Leisure Pet

8/10

Excellent

11 Jan 2026

Marley

Check in was easy. Room was clean. Good value.

8/10

Excellent

29 Dec 2025

Larene

Kind staff.

8/10

Excellent

29 Dec 2025

Robert

It’s always clean and comfortable. Never any problems with staff or service

Leisure Family

10/10

Exceptional

28 Dec 2025

MJL

Calm and comfortable pleasant staff!

Business_and_leisure Pet

8/10

Excellent

26 Dec 2025

Shannon

Love red roof inn especially because their pet friendly. The staff is wonderful, and very helpful. but the quality of the hotel itself is slowly going down hill. We've been going to this particular location for at least 7yrs.

6/10

Pleasant

12 Dec 2025

Robert

The room was in good condition, however understanding the heating system was not. And a box of tissues would be helpful. We will be returning to this area, and would be frequent guests

Leisure Family

2/10

Poor

09 Nov 2025

Maria C

I never stayed there.

Leisure

6/10

Pleasant

26 Oct 2025

Kim

The bed was uncomfortable and everytime you moved the headboard made noise. The floors in the room were all scratched, the bathroom could use and update, it was fine for one night

Leisure Family

2/10

Poor

19 Oct 2025

Anthony

Liked nothing

Leisure Family

4/10

Poor

11 Oct 2025

Amanda

Unfortunately, we had to leave shortly after arriving at this hotel. Upon entering our room, the hot water took an extremely long time to get even barely warm, the toilet rocked badly, and there was an exposed AC outlet that is a fire hazard. The room also had a strong sewage odor, which was noticeable in the parking lot and stairwell as well.

The staff member who checked us in earlier in the evening was very kind and welcoming, but my experience with the night employee was disappointing. He was condescending and even told me to be quiet while I was trying to explain the situation. During that time, other guests were also complaining about children running back and forth above the lobby, which he claimed to address, but the noise continued.

When I asked if there were any alternate rooms available, I was told no. I explained that I would then need to book another hotel. Only after that did he suddenly say he could move us to another room. By that point, it was nearly midnight, and I declined and requested a refund instead. He continued to argue that a room was now available, but I stood firm on wanting a refund.

I am still waiting on that refund as of now. The poor condition of the room and the dismissive customer service made this an unfortunate experience, despite the friendly check-in staff earlier in the evening.

I wanted to give Red Roof Inn another chance, but ongoing maintenance and cleanliness issues seem to be a pattern across the US.

Partner

10/10

Exceptional

09 Oct 2025

Randy

The only thing missing was a coffee maker. Room was clan and comfy.

Leisure Partner

8/10

Excellent

05 Oct 2025

Ranada

Not to bad

Family_with_children

6/10

Pleasant

03 Oct 2025

Barbara

Nothing unique

Leisure Family

4/10

Poor

28 Sep 2025

Michelle

I will never stay here again.

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Chelsey

The staff was very kind and helpful. The room was old but it was in good condition and very clean. The bed was very comfortable.

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Macey

it was perfect for a quick trip

Friends_and_family Friends

10/10

Exceptional

21 Sep 2025

Jeremy

Very convenient location for venue

Leisure Partner

8/10

Excellent

14 Sep 2025

Kim

A blend of the old with the new, the haves and the have nots. Best Western plus Red Roof Inn.

Leisure Family

8/10

Excellent

12 Sep 2025

Shawn Teresa

Clean

Leisure Family

2/10

Poor

12 Sep 2025

Anil

Horrible

Business_and_leisure Family_with_children

10/10

Exceptional

05 Sep 2025

Verified traveler

Pet friendly

Pet friendly and great location!

Friends_and_family Family

10/10

Exceptional

27 Aug 2025

Moinul

Good place and good service.

10/10

Exceptional

24 Aug 2025

Jose

Great

4/10

Poor

23 Aug 2025

Jeanette

Very dirty room. Floors were sticky and carpet filthy. Bed skirts stained. Hair dryer broken and unable to use. Maid only emptied trash but didn’t make bed on second day. Not worth it.

Leisure Family

10/10

Exceptional

19 Aug 2025

Heather

.

Leisure Friends

6/10

Pleasant

18 Aug 2025

Gaylene

Check your towels when you check in the rooms I had two dirty towels. Also it's no free breakfast you have to pay for breakfast with the hotel across the parking lot. Also if you order Uber eats at night you might be waiting a hour or longer for you food.

Leisure Family

10/10

Exceptional

16 Aug 2025

joshua

Very nice!

8/10

Excellent

10 Aug 2025

Mariajoy

A fine place to r

Room was clean and comfortable enough, but the cleaning products had an unpleasant smell. We were only there for one night and it is a pet friendly property, so it was fine for us. The staff at check in and check out were both very kind and professional.

Friends_and_family Family

10/10

Exceptional

07 Aug 2025

Naimah

Nice hotel just for a night very clean and cozy

Leisure Family

6/10

Pleasant

05 Aug 2025

Candis

It was nasty and unkept

Leisure Family

4/10

Poor

28 Jul 2025

Orel

Room 105 was dirty and smelled bad

Business_and_leisure Self

10/10

Exceptional

28 Jul 2025

Kaya

Staff was really nice and helpful and everything was quick and easy. Hotel was clean and quiet as well.

Leisure Partner

4/10

Poor

27 Jul 2025

Anthony

Probably wouldn’t stay here again. The faucet was disconnected from sink and there were questionable holes in the bathroom walls which made us uncomfortable. We could hear every bit of noise coming from the hallway. A/C would turn off and not turn back on until it was hot in the room again. I will say, the bed was comfortable but that was about it for the positives. Definitely don’t feel it warranted $200 per night.

Leisure Family

4/10

Poor

21 Jul 2025

Ashley

The audicity of charging 121 a night for a dirty r

I sent an email to corporate explaining in lengthy detail of the quality of the room. I also sent the pictures of when we first walked into the room the only thing that wasnr included was that the ice machine wasnt functional during our stay and we had to walk across the parking lot to the second floor of the Best Western to retrieve ice.

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

Ashley

Great staff and comfortable stay!!

I was stuck in the area due to my vehicle breaking down and needing a major repair. The hotel was nice. It was very simple but it had all the amenities needed for us to be comfortable during our stay. Katelyn at the front desk was super nice and very helpful. She also understood that traveling with children can be absolute hell at times and was more than wiling to give us some extra time at check-out. The lady that does housekeeping was also very sweet and made sure to stop by everyday and see if there was anything we needed. With having 4 people in one room we always needed more towels. It was nice to have her check in on us instead of walking to the desk to ask for what we needed. Most hotels dont check in on their guests that are staying more than 1 night. We did have to check in at Best Western across the parking lot but its not a far walk at all so that wasnt a bother at all. Over-all, the price was right and our stay there was nice. We will definitely be returning in the future, hopefully for fun and not because my vehicle broke down. Thank you for having us!!

Friends_and_family Family

8/10

Excellent

23 Jun 2025

Dennis

The room was fine. It was clean. Would have been nice to have a coffee maker in the room. The ice machine was broken so we also were not anle to get ice. But as far as the rppom in general, it was clean

Leisure Partner

2/10

Poor

16 Jun 2025

Michelle

When we arrived we had to go across to the best western to check in for two rooms we paid almost $300 one room had a broken tv , the outside was trashy , the staff was rude, no free breakfast or anything offered. Had to pay to use the pool next door

Leisure Family_with_children

6/10

Pleasant

16 Jun 2025

Zainabu

Nice average facility. For the price a night they need to include a breakfast ticket or you might as well book best western. Check in process is a lil inconvenience because it’s not on site. People upstairs noisy in the morning.

Business_and_leisure Self

6/10

Pleasant

14 Jun 2025

Jennifer

The associate who helped at the front desk was very friendly. Our first room smelled of cigarette smoke and we were able to get another room. Our second room had a faulty air system, it was either extremely cold or hot, we had to turn it off which made the room very stuffy and uncomfortable when sleeping. The refrigerator didn’t work, which we didn’t realize until the morning when the food and drinks we put in there was not cold. The room was clean and the staff was friendly, but overall was not a very good experience.

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Domingo

You're desk Girl Jessica was a very welcoming and heart warming employee, definitely did her job in making me feel welcomed

Business Self

8/10

Excellent

08 Jun 2025

Keli

Hair dryer was broken, and the spare was not available for the time needed. Staff were kind about it when I called asking for an option.

10/10

Exceptional

31 May 2025

Jeff

Great. Clean. Price is right

10/10

Exceptional

27 May 2025

Victor

Great place. We had a good time there.

Leisure Family_with_children

8/10

Excellent

23 May 2025

Dennis

Location and coffee

Leisure Self

6/10

Pleasant

08 May 2025

Bryan

Great staff room was clean but needs to be refreshed and some tlc

Business Friends

2/10

Poor

08 May 2025

Sandi

I cannot evaluate- did NOT stay there this year I arrived at destination and they did not have the proper reservation for me they offered me a room next door but charged me more money even though I had no choice

8/10

Excellent

29 Apr 2025

William

Was affordable and convenient for what i needed. The mattress i slept on was more than worn in to the point i was affraid i would roll off the bed. But the room was clean.

Leisure Pet

8/10

Excellent

26 Apr 2025

Brittany

Cant complain for the price.

Friends_and_family Family

8/10

Excellent

14 Apr 2025

Thomas

This Red Roof was good for us cause it was pet friendly and had walk-in room service! The housekeeping staff was so accommodating with towels and toiletries cause of pet friendly location! Very clean and plenty to do around the area! We took the dog and mother in-law and had no problem! Yea you had to go to new best western to check-in big deal 2 second walk! Cons the rooms could use better mattress! If your looking for up-scale go next door to best western extremely very beautiful with indoor pool and free breakfast! Good location!

Leisure Family

4/10

Poor

29 Mar 2025

April

Not clean

Our room smelled of cigarette smoke even though it was a smoke free room, we had to buy frebreeze spray, and the fridge didn't work. Which we needed for foods that we bought for the 8 hour drive we had. We only had 1 roll of toilet paper for 4 of us and the floors were not clean so I had my kids keep their shoes on in the room.

Friends_and_family Family

2/10

Poor

17 Mar 2025

Joseph

Red roof inn was disgusting. Blood in the Sheets. Dirty walls. The hair dryer was all cracked. Room smelled so bad. But this location is ran by the management of the new best western across the parking lot. The staff their is amazing. I recommend if you have the extra money just stay in the new best western and only stay in the red roof inn if you can’t afford the other.

8/10

Excellent

13 Mar 2025

Verified traveler

This is our go to hotel when we visit family in the area. Only issue I had this time was the body mirror missing. Im blind without my glasses, that mirror helps when doing my make up and stuff. But not a deal breaker. And the shower curtain looked like something was thrown all over it really dirty looking. We were there past few weeks off and on. Then this last time for a funeral. We ended up leaving a day early but it was 3pm instead of 11am check out time, so they didnt refund for that day. Ive actually only had to do this 3 other times over past decade. And I was refunded. Other than that its still our fo to place. They allow dogs which is a big plus. And its decently priced, unless they have someone going on in area, then the raise price by double.

Partner

8/10

Excellent

05 Mar 2025

Verified traveler

My stay was very comfortable and satisfactory. My stay was due to a family member being hospitalized therefore my time at Red Roof was limited.

Self

6/10

Pleasant

02 Mar 2025

Lori A

it was inexpensive for the four days that we had to be in the area====people were nice

Pet

8/10

Excellent

14 Feb 2025

Lori A

Bed was uncomfortable and probably needs replaced--staff was excellent very helpful and pleasant---will be staying there again

Business Pet

6/10

Pleasant

08 Feb 2025

Christina

The room itself was decent. But the door to get to the 2nd floor was unlocked ( no security). Also there was a couple having a domestic dispute all morning- banging on the door, yelling- for over an hour- I did tell them when we were checking out that it was going on....

Leisure

2/10

Poor

02 Feb 2025

Mallory

Everything was filthy. I called for clean sheets and was told it was a motel and what did I expect.

Leisure Family

4/10

Poor

25 Jan 2025

Suda

Outdated dirty, no air vents in bathroom making it freezing cold

8/10

Excellent

20 Jan 2025

Jeremy

Best bang for your buck

I was looking for a decent cheap hotel for a couple nights for a hockey tournament. The value was incredible as the room was updated and clean, breakfast was good, they are dog friendly and it was very inexpensive. The location is good and overall I am very pleased with the overall experience and will consider them for the next tournament as well.

Self

10/10

Exceptional

11 Jan 2025

Vilmary

Nice

6/10

Pleasant

05 Jan 2025

Debra

I like the hotel but the shower in the room we had didnt work.

Leisure Pet