Name: MainStay Suites Grantville - Hershey North
Address: 105 Kelley Court, Grantville, 17028, US

2/10

Poor

05 Aug 2026

Laurie

I don’t usually write poor reviews but this place was misleading and gross. We stayed one night before going to Hershey park

First room was disgusting… they thankfully changed our room at our request and it was a little better. Breakfast had minimal options and the game room was outdated. It said waterside on the sign.. there was none. Pool was ok though. I will never stay here again.

10/10

Exceptional

02 Aug 2026

Monica

We had a great check in experience with Anthony & our room was spacious & clean. Very quiet & 15min drive from Hershey Park area. Very nice!

8/10

Excellent

30 Jul 2026

Nancy

The smell on the hallways

10/10

Exceptional

28 Jul 2026

Lindsay

The front desk staff, especially the evening we're very friendly and helpful! We enjoyed the pool as well as the arcade. Some older pictures show a slide at the pool. A little disappointed with that no longer being part of it but overall it was a great stay! The restaurant next door was excellent as well. Will be repeat guests.

8/10

Excellent

28 Jul 2026

Carol

It was a nice place to stay for a couple of days. Breakfast was ok, but the same hot food options were served two days in a row. It would have been nice for some variety.

10/10

Exceptional

26 Jul 2026

ELIZABETH

Room was fully stocked with towels and had everything necessary for a comfortable stay. Staff was friendly and accommodating and the kids enjoyed the pool, clean and organized with breakfast ready every morning. Definitely recommend a stay with the family.

10/10

Exceptional

24 Jul 2026

Lorita

My stay was very nice

10/10

Exceptional

23 Jul 2026

Callie

Very clean hotel, friendly staff

10/10

Exceptional

23 Jul 2026

Kandi

The staff was very accommodating. Rooms where clean.

10/10

Exceptional

22 Jul 2026

Kimberly

We’ve stayed here multiple times and each time our stay was perfect. We will be back!

6/10

Pleasant

22 Jul 2026

Robert

Bathroom smelled like piss. Could be a dirty old shower curtain or someone intentionally urinated a lor on the floor. Didn't affect the sleeping area.
The gentleman at the check-in was great and good at his job

2/10

Poor

22 Jul 2026

James

I find it hard to believe that hotels can just add on fees for stays per night! I booked the place paid in advance and was hit with a 5.99 per night fee without notification. The hotel was dirty, in need of repair and all in all a lackluster place to stay! The people at the front desk were nice but even they reported that the place was due some long overdue renovations. Fool me once shame on you fool me twice….

6/10

Pleasant

21 Jul 2026

Karla

This property is nothing fancy and is definitely showing its age. While it offers great amenities like a refrigerator, cooktop burners, a pool, an arcade, and a basketball court, many of these facilities are in need of major upgrades and better maintenance.

The staff at check-in was very kind, welcoming, and efficient, which made for a pleasant arrival. However, during our stay, I received several calls from the front desk because they confused us with other guests. They repeatedly asked about people who were supposedly checked into our room, even though they weren't. After receiving about three calls regarding the same issue, it became frustrating and disruptive.

Our room was adequate, but the bathroom could have been cleaner. The toilet was heavily stained, which gave the impression that it wasn't well maintained, even if it had been cleaned.

The location worked well for our trip, as it was only about a 13 minute drive to Hersheypark, which was the main reason for our visit. However, there aren't many dining options within a short distance of the property, so plan accordingly if you don't want to drive for meals.

The complimentary breakfast was another disappointment. Unlike many hotels that rotate their breakfast selections, this property served the same items every morning during our stay, and we didn't find the food to be very tasty.

Overall, if you're looking for an affordable place to stay close to Hersheypark and don't mind an older, run down property, this may b

Family_with_children

4/10

Poor

21 Jul 2026

brittany

To start on a positive note, the staff was genuinely friendly and welcoming. When we first walked into the room, everything seemed fine. Fast forward to midnight. My son had already gone to sleep, and I walked in and noticed a bug on the wall near the window. Not sure what it was, I took a picture and asked Google. Google very confidently informed me it was a German cockroach. I handled that situation and went down to the front desk, where I was told we could move rooms…in the morning. Because nothing says “sleep tight” like knowing you’re sharing a room with roaches. I went back upstairs to double-check things (big mistake), and found another one on the wall behind the bed near the ceiling. At that point, I went back downstairs to insist on a new room. The only option available was a king bed, even though I booked two beds for my son and me. By this time it was around 1 AM, we had to be up in a few hours, and I was negotiating sleeping arrangements while running on pure annoyance. No compensation was offered until I asked. A few other things worth noting, . . I asked when arriving if the arcade was included because it makes it seem that way on the website, I was told there were \"some\" pay to play games. Every game in the arcade was pay to play. Also, the first night of our arrival our floor had no hot water. The morning after our room switch there was a lady at the front desk asking for a new room because her nephew sat on one of the beds and it completely collapsed.

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Melissa

The hotel staff was welcoming, attentive, and exceptionally helpful throughout our stay. The suite comfortably accommodated our family of five for our three-night visit and met all of our needs. We especially appreciated the added amenities, including the kitchenette, daily breakfast, game room, and pool, which made our stay even more convenient and enjoyable.

Family_with_children

10/10

Exceptional

19 Jul 2026

Katharine

Room and hotel in general was very clean. The staff was very friendly and accommodating. The complimentary breakfast was good. It’s about a fifteen minute drive to Hersheypark but very easy to get to and from. Definitely recommend!

Friends

10/10

Exceptional

19 Jul 2026

Robert

We just used the room nothing else. Bathroom could use some help the drain was slow to drain.

10/10

Exceptional

18 Jul 2026

Krista

I loved the laundry in the hotel, along with the breakfast. Very family friendly and extremely kind.

Family_with_children

8/10

Excellent

17 Jul 2026

Chris

The room was fantastic. Kitchenette came stocked with plates, bowls, cutlery, a pot and pan, dishwasher, microwave, and a full sized fridge and freezer.
The water pressure in the shower wasn't the greatest but was manageable. It also included full sized bottles of shampoo and conditioner.
The pool was great, though the pool room itself was like a sauna. The games area was awesome to have as the kids loved it there with the games and pool table.
The breakfast left something to be desired though. First day had scrambled eggs, breakfast sausages, a pancake machine, and the usual bagels/toast and yogurt cups. The next day, the pancake machine wasn't working or they ran out of mix, but was still scrambled eggs and sausage. The third day, no pancake machine, no eggs, just sausages and the rest. Would have been nice to get some variety

Family_with_children

8/10

Excellent

15 Jul 2026

Mallory

Easy in and out, staff was nice, breakfast was mid

Family_with_children

6/10

Pleasant

15 Jul 2026

Debbie

Outside condition of hotel and lobby was nice. However, rooms are dated and can use some fixing up. Hotel staff was friendly and very helpful. Breakfast was below par.

Partner

4/10

Poor

15 Jul 2026

Julie

I found two cockroaches in our room and toys left under the bed from previous guests. Breakfast was terrible. Key fobs constantly not working.
Staff were friendly and nice.

Family_with_children

8/10

Excellent

15 Jul 2026

Meghan

We found trash under our bed when we got there which made us question how well the room was cleaned, however, it seemed to be clean. The hotel is old and needs updated. Both mornings, the hotel was \"out of food.\" Cereal and bread were our only options the first day and they offered eggs and sausage the second day.

Family_with_children

10/10

Exceptional

14 Jul 2026

Janet

Had to find a hotel, last minute due to a power outage in my neighborhood and temperatures of 90 + degrees. I was in a panic. This hotel was perfect!! Saved the food in my fridge because their big refrigerators are great!! I had to leave at 4 AM for work and missed breakfast so they offered to put back food for me. Great place!! Wonderful, caring people. Power at home was out for 5 days. This place was my refuge. I am so thankful for this hotel and their beautiful staff.

Self

8/10

Excellent

14 Jul 2026

Janis

The rooms were a nice size and clean. Staff were very friendly. It was definitely a family friendly hotel with an arcade with prizes, a small basketball court and a good sized pool. One item that could have been improved was the breakfast. The pancake machine broke down on the second day of our stay and did not get fixed. The last day they had run out of eggs so breakfast was sausages and toast for the most part but there were other options such as yoghurt, fruit, bagels with cream cheese so nobody went hungry.

Overall we had an enjoyable stay.

Family_with_children

6/10

Pleasant

13 Jul 2026

Antonette

Affordable stay with clean rooms and strong air conditioning, which was a big plus during the hot weather. The room itself is a bit outdated and has limited USB charging options.
Breakfast is more on the continental side with fewer choices than a full breakfast. However, the staff were very helpful and did their best to assist with our needs, which we appreciated. Overall, a decent stay for the price.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Robin

The rooms were somewhat cleaned, the property is older so there is lots of wear and tear especially the flooring in the bathroom. The staff was friendly but many couldn’t speak English. The breakfast was the same everyday, scrambled eggs and sausage(it was good and hot), no fresh fruit or boiled eggs. Very strict about the breakfast times.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Tammy

Breakfast was awesome food was hot and delicious

2/10

Poor

12 Jul 2026

Vanessa

Don’t be fooled by the high reviews—stay away.

My family and I were supposed to stay for two nights, but we checked out early because of the condition of our room. As soon as we walked in, we noticed a strong damp smell, and the room was dark and dingy. We couldn’t get a good night’s sleep because the room felt dirty and made us uncomfortable.

There were stains on both chairs, the ironing board wouldn’t stand upright, and the iron was unusable because it had been damaged. The bathtub had a large dirty ring around it, and we even found hair on the sink counter. These are basic cleanliness and maintenance issues that should have been addressed before assigning the room to guests.

Based on our experience, I would not stay here again or recommend this hotel.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Lisa

The pool was inside and warm the kids liked the indoor basketball court

Family_with_children

8/10

Excellent

10 Jul 2026

Casey

Arcade is pay to play. Showers are awkward. Staff was good. Overall an ok stay. Didn't get to use pool as it was full the whole time.

Friends_and_family Family

4/10

Poor

09 Jul 2026

Jason

Breakfast was terrible, but at least they had something. Not the cleanest they don’t give you anything to clean dishes with, but there is a kitchen.

2/10

Poor

08 Jul 2026

Kwantay

Nothing very outdated

Family_with_children

2/10

Poor

07 Jul 2026

Beatrice

Given a ground floor room, smelling. Given spray to spray in the rooms. I think it was one of the rooms they use for dog owners. Terrible experience

Family_with_children

10/10

Exceptional

07 Jul 2026

Sandra

My only problem was that the hotel had an odd smell my family would stay here years ago and the smell was much fresher

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

John

From clean room and to free breakfast, could’ve ask for any better. I grew up going to this hotel and it’s still nice to see how kept up it is. Next time I’ll visit Hershey, I’ll be staying here again.

Friends_and_family Friends

4/10

Poor

01 Jul 2026

Zuleyka

.

6/10

Pleasant

28 Jun 2026

Ann

Needed to be updated, good location for visiting Hersey

Family_with_children

10/10

Exceptional

25 Jun 2026

Erin

The staff was super friendly, and my kids really enjoyed the game room!

Family_with_children

8/10

Excellent

24 Jun 2026

Randall

Just a bit dated with older tvs etc. But amenities were nice, staff was great and hotel was clean. Would recommend.

10/10

Exceptional

23 Jun 2026

William

The place has a nursing home type feel to it. Sounds bad, however for the price this place is a steal. The rooms are well maintained, not posh level stuff, but clean for sure. There is a pool, a game room, the rooms have some dishes and coffee pot. Sheetz is directly across the street. Free breakfast!!!! All in all was a good getaway, no complaints.

Partner

4/10

Poor

22 Jun 2026

Kimberly

Not clean, no remote for tv, cockroach in kitchen, it was dead but still!! Yuck! Beds were uncomfortable..

Friends_and_family Family

2/10

Poor

22 Jun 2026

Laura

The place has not been touched since 1970. Our shower sprayed all over and clearly had been an issue for a long time...evidenced by the water marks on the floor and door. The room stunk like mildew!!!!

Partner

2/10

Poor

21 Jun 2026

christine

I paid nearly 500 for a room that was worn and torn, no working TV, breakfast food being dumped out of bags, and the smell of chlorine everywhere.
Whether hotel.com or the hotel itself is charging these rates, it is unacceptable.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Jose

We have stayed here couple of times its always nice and clean , room keys where not working as usual our last stay it was tricky to open the room door or the pool not sure what was happening we did got new keys on the from desk but the problem was the same, we talk to our room neighbors and they say their room keys were doing the same so Not sure what happened this time. But besides that everything was perfect for what we wanted it , go to Hershey park , kids always love the road from the hotel to the park its kinda fun and nice country side view in the area. We recommend this place for family or couples the Italian restaurant next to the hotel its a must try the food its really good.

Family_with_children

10/10

Exceptional

18 Jun 2026

steve

Large room with good bed. Very clean
Great value

Partner

6/10

Pleasant

18 Jun 2026

Troy

place was okay. funny smell at times.

Partner

8/10

Excellent

18 Jun 2026

Justin

The staff was very helpful when we had questions.

Family_with_children

10/10

Exceptional

17 Jun 2026

Christina

Clean room spacious

10/10

Exceptional

16 Jun 2026

James

Easy check in. Staff was great. Very clean.

Family

10/10

Exceptional

16 Jun 2026

Sharon

Everything

Friends

2/10

Poor

15 Jun 2026

Ronald

It was a nice hotel we did have some problems the key card we had to go to the desk every day because our cards deactivated because being near our phones! Had problems with the bathtub the water never stay in it for our kids and some how they charge us another $200 after we left that never said that they are going to charge us another $200 after paying before we came to book a room we left a little after 6am to go back to ny! We had problems with the dishwasher i try using it and it never turned on! There said they smell smoke when i go outside because i have kids and i know better not to smoke inside!

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Michael

Family friendly breakfast

Partner

10/10

Exceptional

11 Jun 2026

Chris

Nice place. Friendly staff

10/10

Exceptional

09 Jun 2026

David

Wife, kids, and I had an amazing time! Great amenities and rooms were spacious!

Friends_and_family Family

6/10

Pleasant

08 Jun 2026

Francisco

Podrian mejorar el servicio, nos tocó una habitación con el aire acondicionado dañado, nos cambiaron a otra habitación que olia bastante a cigarrillo. Por otro ladp pueden mejorr el menú del desayuno.

Family_with_children

8/10

Excellent

08 Jun 2026

Debra

This was a perfect location for us, we went to casino for a concert which was also a perfect venue for outdoor concert. If we ever go to show in area again we’ll definitely stay here.

Partner

8/10

Excellent

07 Jun 2026

Michelle

The room is clean with a kitchenette that was a plus! The beds and pillows were comfy and i actually had a good night sleep. The AC was not that cold. The bathroom didn't have a working exhaust which made it smell musty. The breakfast was a 6/10 not much selection, no pastries and i even saw molds on the bread. The pancake station was a hit with my kids. The breakfast attendant was really good with cleaning and refilling the food. They could have done better if they fix the issues i mentioned.

Family_with_children

10/10

Exceptional

06 Jun 2026

Tina

Nice hotel big rooms, pillows small

Friends_and_family Friends

10/10

Exceptional

04 Jun 2026

Emily

This is our go to get away! My kids love the pool and the arcade so much! Thank you guys for always working with us to have the best stay possible. This isn't our first or our last stay ❤️ thank you guys

Friends_and_family Family

2/10

Poor

04 Jun 2026

Candice

Bugs in The room, had to report noise at 130 am, toilet not working. After another day went to get a knife out from drawer and noticed more bugs.Downloaded app to find it was German cockroaches. Called to have them come look and wanted to move us to a different room. BEWARE!! We left that night and got minimum refund.

Family_with_children

4/10

Poor

01 Jun 2026

Courtney

Roaches in kitchenette. Told staff. Couldn't move us . Management not very helpful. Stuck in that room our whole stay because management was not available to help. The front desk staff was wonderful and understanding but no solution until we checked out. They only offered 20 percent discount. Will not be using this company anymore. Do better! My kids slept with the lights on to feel safe. Now I'll have a ton of work to do when I get home to ensure nothing came home with us. Had management been available I would have asked for a full refund and went elsewhere.

Friends_and_family Family

6/10

Pleasant

31 May 2026

Danielle

The room had a water bottle along side of bed from previous guest and there was food on the wall in the kitchenette . The game room was extremely hot. Check-in was easy- staff was pleasant and helpful with anything that was needed. Breakfast smelled good but we didn’t stick around to eat. TVs were very small and had extra Pillows but no pillow cases

Partner

10/10

Exceptional

28 May 2026

Angela

Great location. Indoor pool was a plus!!

Family_with_children

6/10

Pleasant

24 May 2026

Gail

Only one elevator available. The arcade room was extremely hot and uncomfortable. No food available on site for dinner or snacks or even an adult beverage. Older looking halls and carpeting. Bathroom was extremely small. AC worked well and bed was comfortable. Ok for a one night stay.

Friends_and_family Family

6/10

Pleasant

23 May 2026

Verified traveler

The property was neat and clean but in bad need of an update. Bathroom had cracked plaster and a stained old toilet. The tub surround was poorly fitted and the tub needed replaced.
It worked for one night, but I won't be running right back my next trip through the area.

10/10

Exceptional

20 May 2026

David

The aging property needs an update

Partner

6/10

Pleasant

17 May 2026

Lawrence

Jacuzzi room above us leaked water into our king suite. Very disappointed. No other rooms available.

Partner

10/10

Exceptional

14 May 2026

Donnie

We had a great experience. Staff is great. We really enjoyed the stay. 😃

Family

4/10

Poor

12 May 2026

Mark

Many construction workers stay at this motel. The clean towels were gray and needed to be replaced.. This was brought to the front desks attention.

Friends

8/10

Excellent

12 May 2026

Richard

Clean rooms, comfortable. Breakfast was exactly the same every morning- and super basic.

Partner

8/10

Excellent

11 May 2026

DOUGLAS

Breakfast was good - a nice variety and everything was good on temp. Only issue was logging onto the internet. Was very difficult and ended up having the desk person log in for me. I asked her if she could show me how to log on so my wife could access the internet on her phone. The desk person said it was too difficult to show and that my wife should bring her phone to the desk to do. Seems the system needs an upgrade!

Partner

10/10

Exceptional

10 May 2026

Danielle

Was great

10/10

Exceptional

09 May 2026

David

Great stay in nice, clean friendly hotel. Breakfast was great and all for a great price. Nothing to complain about and would go back again.

Partner

6/10

Pleasant

06 May 2026

Shanen

Relatively clean, old property, uncomfortable mattresses, meh customer service. Not much around except Hershey.

Family_with_children

6/10

Pleasant

02 May 2026

Richard

Not impressed with the breakfast at all. Very disappointed with the balcony. Paid extra for it not knowing the location. Who builds a balcony right above the entry doors? Waste of money.

10/10

Exceptional

02 May 2026

Sam

Rated the amenities at 4, rather than 5, only because we don't use most of them. The room (handicap accessible) was fine; walk-in shower was a plus. We (my wife & myself) have stayed here at least 5 years for the same annual event, so that should tell you everything you need to know.

Family

6/10

Pleasant

30 Apr 2026

Diane

Cold eggs
Comfortable bed
Good hot shower
Kitchen was sparse.

Partner

10/10

Exceptional

28 Apr 2026

Danielle

We had a great time staying here. The pool and arcade and Basketball court were great. And Gage was excellent to us!

Family_with_children

10/10

Exceptional

27 Apr 2026

Tavis

Staff and management were very helpful and accommodating

Family_with_children

6/10

Pleasant

26 Apr 2026

Kathleen

Room dated and not so clean. Hotel seemed old. Staff at reception not terribly friendly.

Partner

4/10

Poor

25 Apr 2026

laura

The people above us were super loud when trying to go to bed and then I don’t know what was going on that weekend outside on the second floor. There were kids yelling and running back-and-forth at like 1030 at night when we were trying to go to sleep and then the adults were out in the hallway yelling .

Family_with_children

6/10

Pleasant

23 Apr 2026

Monika

Overall average experience, no concerns in general, however one thing that we didn't expect would change our rating to average is below.
After we checked in and used the sink in the bath, the water wasn't flowing out, we called the front desk, they came, looked and told us that they don't have any help and no other rooms either to move us into. The help would be there in the morning but that never came, so we ended up putting our hands in to take the stopper out which did open the drain.

Family_with_children

10/10

Exceptional

21 Apr 2026

MICHAEL

We have stayed at this hotel many times. It is very clean, the staff is amazing, and they offer a wide variety of items for breakfast. I would highly recommend staying here.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Jonathan

Great value, rooms were clean, kids loved the pool and the pancake machine.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Melinda

Everything was great from check in to check out breakfast and all was great.

Friends_and_family Friends

6/10

Pleasant

17 Apr 2026

John

Staff are doing a good job. The building and rooms are very tired. There needs to be some upgrading and repair.

Partner

6/10

Pleasant

16 Apr 2026

Courtney

The bathroom was very dirty and old. The toilet was stained brown, there was no vanity just a sink, and the tub was broken with orange/moldy jet covers. The carpets were ripped. Although waht they had seemed clean, overall i had a feeling of just being dirty.

Partner

10/10

Exceptional

15 Apr 2026

Marvin

Yes

Self

10/10

Exceptional

15 Apr 2026

Keltoum

A breakfast was good and more than enough

Family_with_children

6/10

Pleasant

15 Apr 2026

Sarah

It’s a budget hotel. Rooms are definitely pretty run down/outdated. The bathroom is extremely outdated. The kitchen area is nice. It wasn’t bad, but I probably wouldn’t stay here again. I’d say spend a little extra money for a nicer hotel.

Self

6/10

Pleasant

13 Apr 2026

Nathan

As expected for the price and age of the facility.

Friends

4/10

Poor

13 Apr 2026

andre

Breakfast was fine. Rooms need some work.

Family_with_children

6/10

Pleasant

11 Apr 2026

phillip

Clean room, was to get a king suite with balcony but since was only one night didn’t make a big fuss. Room was clean has a few minor issues. Toilet was moved from the gauge ring, and the HVAC unit is in the closet in the bedroom so every time it turned on you could hear it and was loud. Would stay again but maybe not on the first floor. It’s just a security thing with me being on the first floor and ground was right outside window you never know these days.

Self

10/10

Exceptional

11 Apr 2026

Aphosara

It was clean and the staff was very nice and friendly.

Family_with_children

10/10

Exceptional

05 Apr 2026

Ruslana

The staff was very friendly. Yes it does have some worn out carpets in room, but otherwise all is clean and functional. Pool DOES NOT have slide. It seems as pool area was redone, pool is not big and many kids were present having fun there. I was dreading since i booked before I read reviews and read them when it was to late to cancel. But it was a pleasant stay, I stayed 1 night with 4 kids.

Family_with_children

6/10

Pleasant

05 Apr 2026

Agathe

The hotel is in dire need of renovations, and the breakfast is mediocre.

Partner

10/10

Exceptional

01 Apr 2026

Stephanie

Good breakfast, very friendly staff. Definelty would stay here again.

Partner

6/10

Pleasant

01 Apr 2026

Jeffrey

Nice facility. Room was spacious and clean. Breakfast was okay, but nothing great (a few simple touches like muffins, more fruit options, or something other than just sausage and eggs every morning would have helped.)

Biggest issue is the wi-fi. Disconnected repeatedly and each time it took several tries to reconnect.

Self

8/10

Excellent

29 Mar 2026

Sara

Breakfast was probably the biggest disappointment of the stay. Same thing every morning and not much of a selection. Bagels were stale and it just wasn’t good. Room was kinda clean but for some reason all drains were not in and just laying next to the sink and in the tub. Staff was nice. Indoor pool was good.

Family_with_children