Eurostars Regina

Spain , Seville
SEVILLA, Calle San Vicente, 97
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100 reviews shown

10/10

Exceptional

19 Jan 2026

Manuel

Room and property were very clean.
Bed was very comfortable.
Would definitely stay again.

Leisure Partner

8/10

Excellent

30 Nov 2025

patsy

Nice and clean room. Great staff
Nice breakfast brunch
The only down side, the smell of the carpet on our floor.

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

andrei

Vey nice stuff, clean, quiet .

Friends_and_family Family

6/10

Pleasant

18 Sep 2025

Peter

Stayed in Eurostars Regina (Seville) room 016.
INCORRECTLY CHARGED €2.50 subsequent to checkout. This MUST be refunded
The following items were reported to reception at hotel:
1) Had to bang on wall at 0030 in morning. Adjacent room were 2 women talking (not shouting). Poor sound insulation between rooms!
2) Tiled floors are great, however the chairs should have rubber or felt pads on feet to prevent scraping sounds when they are moved!

Partner

10/10

Exceptional

20 Jul 2025

Pablo

Todo estuvo perfecto.

Leisure Family

2/10

Poor

30 Apr 2025

Marcia

Over priced and under staff - not even water offered except for 3 eurod

Leisure

10/10

Exceptional

26 Apr 2025

RASHID

Overall excellent property, it’s little bit far from main core downtown areas.

Leisure Family

6/10

Pleasant

13 Apr 2025

Maria

Not pleased

Terrible bathroom.
The first nught we spent there the air conditioning was not working, they fixed it the next day. A very hot first night.

Friends_and_family Family

10/10

Exceptional

11 Apr 2025

Alfredo

Wxcellent hotel in great location

Leisure Family

6/10

Pleasant

05 Apr 2025

Ruya

Was not happy given a room next to the lift. Nosey.
Second room was dirty and had a cracked sink in the bathroom.

Leisure Family

10/10

Exceptional

27 Feb 2025

Ian

Great place. Worth the money.

6/10

Pleasant

12 Jan 2025

CARLOS

Good location. The hotel needs maintenance in rooms and locations

Leisure Family

4/10

Poor

16 Nov 2024

Marisa

came for comfort and got the opposite

air conditioning was turned off, which they informed me of after my stay. if I am paying for a hotel that is LISTING air conditioning as a feature of the room I am paying for I do expect there to BE air conditioning. it was a steady 78-19ºF (26-27ºC) the entire night no matter what I did and it was impossible to sleep. also incredibly thin walls, heard every second of breakfast once it started. would not stay again.

Self

10/10

Exceptional

15 Oct 2024

Dr David

The room was small but not cramped...bed was comfortable, bathroom was large, breakfast was a great deal. A bit far from old town attractions

Leisure

8/10

Excellent

03 Oct 2024

Stephen

Requested parking, but none available. They’re seems to be a first come first served policy.
I have a disabled badge !

8/10

Excellent

01 Sep 2024

Graham

Pros: Staff were perfectly friendly. The building seems in good condition and well kept. The room was well laid out, if small (I knew it would be small, for the price), and the bathroom was good. Nice big TV in the room.

Cons: There was a bit of a smell of tobacco in the room, despite me requesting a non-smoking room, though this might have been from a previous guest ignoring the rules.

There was a courtyard just outside the room with people in, though it wasn't noisy it did feel like it intruded on the privacy of the room. I felt a bit self-conscious having people sitting just outside my window in the daytime.

Leisure Self

10/10

Exceptional

05 Jul 2024

Leigh F

Excellent hotel. Modern, well equiped, and good breakfast. Good walk to old town buildings, etc.

Leisure Partner

10/10

Exceptional

14 May 2024

Dianne

It was reasonably close to the areas we visited but was walkable, within a 30 minute walk. The hotel was clean and quiet. The breakfast buffet was good.

Leisure Family

8/10

Excellent

18 Apr 2024

Veronica

Lovely little hotel. 1/2 reception staff were very helpful. Shower head leaked. Beds comfortable and lobby was lovely.

8/10

Excellent

17 Mar 2024

Ludmila

Easygoing

8/10

Excellent

18 Feb 2024

Juan Maria

Muy limpio,habitaciones cómodas menos la cama y ruidoso porque nos dieron una habitación justo enfrente de Recepcion

Leisure Partner

6/10

Pleasant

29 Oct 2023

Ming

Friendly Staff, relatively cheap breakfast but room temperature difficult to adjust

Leisure Partner

10/10

Exceptional

01 Jul 2023

SATOMI

Super clean room, cleaners are doing good job.

Business Self

10/10

Exceptional

06 Jun 2023

Frances

Staff was really welcoming, they all were pleasant and had a great attitude.

10/10

Exceptional

23 May 2023

Sergey

Everything was great

Leisure Partner

4/10

Poor

06 Apr 2023

Kaleen

Rude daytime staff and manager, rooms misrepresent

The hotel is beautiful and boasts that they have bathtubs. The photos of our triple room were spacious, and included a bathtub. Instead, the large bed was pushed into one corner of the room and a rollaway bead crammed next to it. We had no space. When I went to the reception the woman said she could do nothing. I though offering late checkout, free breakfast, or a discount would be appropriate. I came down a couple hours before checkout and asked the same woman if we could have late checkout, she asked for our room number, and said it was no problem and taken care of. We returned one our after regular checkout and the woman was smirking and had had everything removed from our room which we had still planned on using for bathroom and a snack. The manager said it was no problem we could go back to our room and cart up our things. I said it is a problem that the woman passive aggressively told us we could have late checkout but then enjoyed having our items removed because I asked her earlier about our misrepresented room. It looked like they took a double and tried to cram another bed in there, we could access the outlets. The listing says our room was 258sf. There is no way. It appears we got the “standard double room 215sf” and that room also represents a bathtub. Why misrepresent? Nothing makes me happier than expectations being exceeded. Really disappointed with the sneaky trickery, failure of hotel to acknowledge, rudeness, and the manager not caring.

Friends_and_family Family

6/10

Pleasant

29 Jan 2023

Stephen

There is no notice during the reservation process that their parking is limited and you must reserve it in advance. We arrived with a car and were turned away for parking, creating a big hassle, if you know Seville at all. Terrible communication. Nice hotel.

Leisure Partner

8/10

Excellent

04 Jan 2023

Luis

The hotel has a very good location, near to restaurants and historic places.
I didn't like that the A/C or in this case heater situation, it was centralized. I do not like to use the heater unless it is absolutely necessary. The room temperature was set to 24 degrees Celsius and that is too hot for me. Had to sleep with the window open, but my room was above the restaurant which was very noise since 6 am, when they were preparing for breakfast.
My room, 128, was very small compare to other double rooms, even the bed was smaller than others.

Leisure Family

10/10

Exceptional

19 Jul 2022

Daniela

very satisfied , good attention , the rooms are good .

Friends_and_family Family

6/10

Pleasant

20 May 2022

Steven

Hotel is stunning, small room for 3 people, shocking the price increase due to a football match.

Leisure Friends

10/10

Exceptional

27 Mar 2022

george

Nice hotel al little far from center

Leisure Family

10/10

Exceptional

31 Jan 2022

Elliott

Amazing weekend and stay

Amazing vallue for the price, rooms were cool modern clean. Beds are huge and very comfy. Staff also very friendly. Vending machine sells alcohol which is great

Partner

10/10

Exceptional

18 Jan 2022

Colin

Buffet was excellent. Hotel was new and easy to navigate

Self

4/10

Poor

19 Oct 2021

Verified traveler

Noisy and uncomfortable

Very uncomfortable beds and pillows, the room we were in was extremely noisy: next to the elevator at the ground floor. People would walk , dragging their suitcases the whole night long , talking loudly and waking us up every hour! Terrible experience !

Friends_and_family Family

6/10

Pleasant

29 Sep 2020

HenriH

Overall, a nice hotel, well located in a very good area. Decent breakfast, friendly staff, elegant rooms, comfortable beds at a very competitive price. However, the sound proofing is terrible and the worst I have ever experienced in a hotel. I was first put in a room next to reception, in front of the elevator. I could hear conversations at reception and the constant ballet of people with their wheeled travel bag. 30 min after checkin, I asked if there was another room available with no success. Tried again an hour later and bingo, there was another room available on the 1st floor. Sound issue was better though the walls of this room were paper thin. I could hear one neighbour showering and coughing. The other neighbours chatted one night until 2 am at a low level but could still hear them. It’s really a shame that they did not put any money in minimum sound proofing. I would probably never stay again just because of the sound issue. I wish I could give a good review but the noise was a real issue

Leisure Self

10/10

Exceptional

08 Jan 2020

Javier

Amazing hotel in a good location. Highly recommended

Self

8/10

Excellent

04 Jan 2020

Verified traveler

Hotel room was very small but modern and comfortable. French windows looking out onto the street were an added bonus
Good location around 10 minutes walk into the city, some nice bars and cafes at the end of the street (about 5 minutes walk).
Area was quiet at night
Staff friendly.
I’d class this as a decent 3 star hotel

Friends_and_family Family

8/10

Excellent

30 Dec 2019

Bikas

Room size was very small

Partner

8/10

Excellent

10 Dec 2019

Verified traveler

Over all hotel was nice my flight was early morning and I booked taxi through hotel and driver charge me more than doubled what the meter was showing

Leisure Family

8/10

Excellent

31 Oct 2019

Verified traveler

The hotel was very clean, fresh look about it. Room was of a good standard however on this occasion the air conditioning wasn`t working properly and our room temperature was stuck on 29 degrees! We did ask if it could be sorted out but got told twice that the engineer was going to come tomorrow.

Leisure Partner

10/10

Exceptional

21 Oct 2019

Verified traveler

Attractive decor and design, comfortable and nicely appointed room, friendly and helpful reception staff. Good choice of food at breakfast.

Leisure Self

10/10

Exceptional

20 Sep 2019

Verified traveler

Excellente service and Excellent Hotel very near of everything you need to see in Sevilla

Leisure Family

6/10

Pleasant

04 Sep 2019

Jerry

Ask about Parking!

Pay extra for parking ( should be included considering the terrible parking conditions in Seville). There are 12” of space to walk by between end of bed, wall & TV mounted on wall (terrible), the sink was plugged during our two day stay (reported). The rest was excellent, clean, good breakfast ( Pay) & great A/C. Staff could be friendlier but it’s been the same throughout Spain. It’s like they are tired of dealing with tourists.

Friends_and_family Family

10/10

Exceptional

20 Aug 2019

Karen

The location and the presentation of the hotel was great

Leisure Family

6/10

Pleasant

15 Aug 2019

Verified traveler

Ok I was initially offered a room right by reception where you could hear pretty much the conversations and noise of the reception and lobby area. This was having been re assured by reception that it was “super quiet,” so think I was being fobbed off. I was offered another room which I was warned would be noisy too in the morning as it over looked the breakfast area but it was an improvement on the room by reception. During my stay I noticed a few conversations going on with staff about changing rooms.

Was ok for what I paid at a special rate as it was booked well in advance but I would have been disappointed if I had paid the rate that cropped on google when I was checking the location.

They could do with having instructions on how to use the air con control , took a while to work out. Location ok if you don’t mind a bit of walk to get a feel for the city.

Friends_and_family Friends

10/10

Exceptional

30 Jul 2019

Verified traveler

The staff were friendly and helpful and the hotel was comfortable and easy to get around from.

Leisure Family

6/10

Pleasant

13 Jul 2019

Verified traveler

The pictures on the web focus on the beautiful indoor foyer area. The first room we checked into had a lot of fruit flies. We quickly alerted the front desk who sent a cleaning woman in with raid...she proceeded to spray the room while we were still in it. We asked to be mixed as the poisonous fumes were still in the air. The second room was much better. The only other observation was that the hotel was pretty far from the center...we ended up moving to a different place after day two because of the location.

Leisure Family_with_children

8/10

Excellent

11 Jul 2019

Verified traveler

Nice breakfast, generally friendly staff - a bit of a walk from the major old town attractions. Very difficult to access by car.

Family

10/10

Exceptional

22 Jun 2019

Garry

Must try harder

Lovely hotel, stylish and comfortable. My only gripe is the fact that reception staff did not open the gate to the car park despite my mentioning I was blocking the street.p! One button press on a remote control solved this but that was after two taxis, a van and two private cars shouted at me for obstructing the street. Room was noisy in the morning because breakfast is served in a courtyard below the window.

Partner

8/10

Excellent

13 Jun 2019

Verified traveler

המקום ברמה סבירה. קרוב לנהר. לא רחוק מרוב האטרקציות באיזור. נחמד לגמרי

Business Partner

2/10

Poor

13 May 2019

Taimoor

Chaos weekend!

I was given single room while I booked a double room. Hotel stated that they were fully booked and could not offer double room. Rude staff at checkin. Rooms are very hot and AC wasn’t working.

Partner

6/10

Pleasant

16 Apr 2019

Ebke

Average stay

Hotel was quite nice, modern. However my room was very hot aircon did not work and stays at 25 even though i have set the temp lower multiple times. Sleeping was really a struggle.
Other downside was my room directly looking at breakfast area and it was not tinted so i couldn't really open my window unless i want people gavinh breakfast looking at me. Location was good with 10 mins walk to Alameda Hercules where restaurants are

10/10

Exceptional

15 Apr 2019

Verified traveler

Unique and pleasing decor, clean and attentive staff, enjoyable stay

Leisure Self

2/10

Poor

01 Apr 2019

Verified traveler

No air conditioner had to open window and was noisy outside. Room ok if you are a midget. No space at all

Leisure Family

8/10

Excellent

16 Mar 2019

Verified traveler

Lovely hotel with modern comforts. Good location. Comfy beds. Felt very comfy.

Leisure Partner

8/10

Excellent

08 Mar 2019

FERMIN

Hotel confortable en un rincón de Sevilla

Hotel confortable. Habitación con amoblamiento y decoración modernos. El servicio podría mejorar un poco especialmente en la recepción. El hotel se encuentra un poco alejado de los puntos de interés turísticos.

Family

6/10

Pleasant

08 Jan 2019

ALFREDO

Room too small

The room is too small for a double bed. There is no free space left to open the only suitcase I was carrying. Elevator, security box and door of the room damaged.
The bathroom and breakfast fine.
Parking without available seats.

Partner

2/10

Poor

07 Jan 2019

terry

Terrible stay for us

We went to stay in Seville for New Year
This hotel is not great , the rooms are so small you cannot walk pass the bed with a small carry on suitcase. It was also poorly insulated for sound we did not get hardly any sleep.
The breakfast is okay if you like fruit and cold meat, don’t go near the hot food, the scrambled egg was the worst I’ve ever seen. And they did not replenish anything. We left this hotel 2 days early
The staff who work there are brilliant. Except the cook

Partner

8/10

Excellent

03 Jan 2019

Lorraine

Hotel is located on a quiet street about 20 minutes walk toSeville Cathedral. The staff are friendly and helpful.

8/10

Excellent

31 Oct 2018

Verified traveler

Great location!

We stayed here at two different times during our trip. Its in a good location with plenty around. The ground floor room we had the first time around was fantastic but the second room was a tad stuffy. Very friendly too. Overall 4/5!

Partner

8/10

Excellent

04 Oct 2018

Verified traveler

Good stay

Hotel room as well lobby was in good condition and clean. Room was a bit small but with a comfortable bed.
Bathroom was comfortable, clean and well equipped.
Staff was very friendly .
Areas to improve:
- AC was very noisy - we were turning it off during the night.
- one bath towel per person is not enough considering hot weather in Seville. Hotels in US/Canada always provide two per person

Partner

6/10

Pleasant

02 Oct 2018

Eastwoods

Squishy triple for the price

We had a triple room booked, and while we are fine with a fold out bed for our son, we were a little surprised that it was put in a double room which meant that it was pushed right up next to the bed. Made it very hard to get in and out of bed, and there was no room for three bags. Hotel itself was very nice and central location (though due to road closures we had spent an hour driving around trying to get to it in the narrow streets).

10/10

Exceptional

29 Sep 2018

Ann

Close to the centre

Lovely small hotel in a quiet location but within walking distance of the centre of Seville.

10/10

Exceptional

15 Sep 2018

ROBERT

Good clean and comfortable hotel

Great location,very near many local restaurants and bars.
In a very traditional area of Seville.
I would stay there again

4/10

Poor

04 Sep 2018

Sammy

Not like advertised pictures

First impression was nice in lobby. But room let down. It was a split level. Had a spiral staircase we bumped our heads on. We couldnt go up/down. My sister has disability. But bathroom was upstairs. We requested 4 single beds and said no sofa beds! And they gave us a sofa bed! Cramped room. Coulnt carry luggage up the stairs! They moved us to another spiral room next day. But had 2 baths. The A/C was not cool. We stayed 3nts. We had a 2nd booking for our final nite of trip. They gave us 2 rooms. Sadly my room was 26c. And cramped. Couldnt walk around bed. Crazy layout! See the pics. Never recommend hotel. Not for elderly or disabled.

10/10

Exceptional

07 Aug 2018

Verified traveler

Loved the location, the staff, and everything the hotel had to offer for my stay!

8/10

Excellent

11 Jul 2018

Benny

Nice hotel close to Alameda area and transportation

10/10

Exceptional

10 Jul 2018

Verified traveler

Great hotel

Great hotel, ideal location will definitely use again, In Seville 15 times a year on business

8/10

Excellent

08 Jul 2018

Verified traveler

Nice small hotel with limited facilities for example they did not have a kettle to give us in the room also the first night the air conditioning was not working and room was smelling badly after complaining they changed the room and also told us they knew that the air conditioning was not working properly in the room. The staff is friendly and helpful. I would recommend the hotel but please make sure you check your room immediately as we did not have the option to do so as the room was not ready when we arrived also the bathroom has absolutely no counter space

8/10

Excellent

18 Jun 2018

Verified traveler

15-20 mins walk to various locations in seville

2/10

Poor

11 Jun 2018

Verified traveler

Terrible experience

The smell in the rooms is terrible, otherwise good enough for one night stay

10/10

Exceptional

10 Jun 2018

Lisa

On check in had some great help from Reception circling on the map where to go and visit. Spotlessly clean hotel. So quiet with the comfiest beds made for a great nights sleep every night. Breakfast was superb having everything you could possibly want! The breakfast staff worked so hard every day and worked well as a good team! Hotel was 5 minutes walk from bars and restaurants and 15 minutes walk to the Historic area. Would definitely stay here again when I revisit Seville and would recommend to friends and family.

8/10

Excellent

01 Jun 2018

Ali

Clean and comfortable

Room was very basic but very clean. Beds and pillows were very comfortable. Could have done with a draw or shelf to put things in/on though. Lots of choice for breakfast and this was cheaper to pay the daily charge rather than include it with the booking so worth doing some sums before making the decision. Easy 10 minute walk into the centre of town or 5 minutes to the river. You need comfortable walking shoes though as the cobbled streets do take their toll after a few days.

10/10

Exceptional

25 May 2018

Verified traveler

Nice Hotel

Great location easy walking to the sites of Seville, if your room over looks the breakfast area that can be a bit noisy

8/10

Excellent

24 May 2018

Verified traveler

Very convenient location

Good location and ease access.
Good continental breakfast at an affordable price.
Bad air condition

8/10

Excellent

10 May 2018

Verified traveler

Lovely hotel but had problem with rooms. Booked two twin rooms in January but when we arrived were given two double rooms. After a long wait were given one twin room and one king size. Rather disappointed.

8/10

Excellent

08 May 2018

Verified traveler

excellent location within easy walking distance to many Seville attractions

8/10

Excellent

16 Mar 2018

Verified traveler

Great hotel for value and location

We stayed for one night, everything was excellent, great location for a phenomenal value. Would stay here again and having the convenience of parking on site was super convenient.

6/10

Pleasant

06 Mar 2018

Verified traveler

Very average

I was charge 20 Euros for 1 night of parking.
Rooms are small but ok.

8/10

Excellent

25 Feb 2018

Yelena

Pleasing design, comfortable beds, good breakfast

Very nice hotel overall, but there are some disadvantages. The glass bathroom door has big gaps around it. No privacy. If your windows look at the breakfast area below, it becomes very noisy early in the morning. There are no drawers in the wardrobe, and only two shelves. Other than that, staff is friendly and professional. Breakfast is excellent. Location is good enough, about 15-20 minutes strall from the center. And the best on Earth tapas restaurant Eslava is a couple of blocks away.

8/10

Excellent

05 Jan 2018

Verified traveler

Perfect location and comfortable room

Perfect location, comfortable room. Poor breakfast and slow services in the front desk.

Partner

2/10

Poor

03 Jan 2018

rob

lying and cheating Hotel!!!

Booked this as a nice break from a long trip with great reviews about the bed.
The time we arrived the said they have a problem with rooms and would move us to a sister hote with same stars.
The only reason the hote they moved us to had the same stars was because they drew it on in crayon. It was a 2 started they moved us with horrible beds and roooms.
I then later that night went to look of the Eurostar Regina had no rooms and they were selling the rooms for double the price. The rooms we would of had at twice the price on Orbitz. SCAM AND NOTHIBG BUT A SCAM.
.

This is a scam !!
They book you and and then move you to a cheaper hotel. Making them a nice profit

THEY HOTE STAFF FORCED US INTO THE MOVE ! Almost blackmailed. Making stuff up and giving us no recourse.

If staying here be careful.

8/10

Excellent

28 Dec 2017

Nina

Perfect stay

I booked this hotel at the last minute and did not expect to fall in love with it. The location was ideal for me and the room was perfect. Definitely would stay there again when I go back to Seville!

8/10

Excellent

07 Oct 2017

Janet

Short sightseeing seeing your.

Well situated hotel, short walk through narrow streets to Hercules area,good restaurants, bus stops and shops.Took taxi 30 Euro from Airport as did not want hassle of a car for 4 night sightseeing, parking would be a problem although hotel has underground parking chargeable. Nice helpful staff, fantastic breakfast. Clean rooms, we asked to change rooms on the first night as we were next to a service lift shaft, trundling trolleys up and down at 1am and 6am. Moved to one over narrow cobblestone street, with slight traffic noise,but it is a city so you must expect a certain amount of noise. Strange arrangement with the glass swinging bathroom doors,as mentioned by other reviews,so you have to be comfortable with your travel companion or get separate rooms. We asked for more than the 3 clothes hangers that were supplied and were quickly attended to by room service with 5 more, only to then realise they had no plastic hooks on the rail to attach them to !!. All part of the fun of Spain. Would highly recommend the hotel for a short stay.

Partner

10/10

Exceptional

12 Jun 2017

Bridget

Hotel in quiet area of Seville quite near Centre

Helpful Reception Staff who greeted us on arrival and put up with our poor Spanish, although they spoke English. Clean, basic rooms with all mod cons and comfortable beds. Towels changed regularly. Good plentiful choice breakfast which was not included in our package. The hotel is not in the Centre but is in a nice area with plenty of restaurants and bars and nice squares within a short walking distance. As a result it was very peaceful and quiet at night which can be a problem with the late hours the Spanish keep. A local bus with carry you to the centre where all the monuments are and other areas. There is a nice walk along the River Guadalquivir.

8/10

Excellent

29 Jan 2017

Verified traveler

Very helpful and friendly staff.

Staff were excellent, from the lovely ladies on reception to the waiters at the morning breakfast buffet. When we had any queries they were happy to help any way they could. The room is nice, air con was a bit of an issue as it didn't work too well, but as a whole the room was very good value for money. Would certainly recommend Eurostar Regina Seville to others.

8/10

Excellent

18 Dec 2016

Verified traveler

Nice hotel central location

Nice hotel close to the river and within walking distance from the bus station.
Close to a lively area with plenty of tapas bars, also a ten minute walk to a large shopping area.
Walking distance to the historical centre or plenty of buses heading that way.

6/10

Pleasant

18 Oct 2016

Anja

Pretty average hotel

We had booked a family room for 2 adults and 2 kids. The positive was that the room was actually 2 rooms connected by an open spiral staircase. So while there is no real noise isolation from the kids, there is more privacy than if the beds would all be in the same room. That said, the beds for the kids are pretty short, meaning my 6'2\" nephew could not stretch out and even my 5' 7'' niece was not really comfortable. So this is an ok option for small kids, but not for teenagers. Also, there was an unpleasant smell in the room from the plumbing. The bed mattresses were not the best either. I have certainly had more comfortable hotel beds in that price category, but maybe that is a \"Spanish thing\", as the mattress quality in the 4 star hotel in Malaga we stayed at right before this one, was even worse.

Family

8/10

Excellent

14 Oct 2016

Max

Good value in Seville.

Nice hotel, great value, comfy room with excellent breakfast. Bit hard to find without GPS, but easy enough. Mini fridge, AC, good WiFi. Secure parking. 20-30 minutes walk to Cathedral. Wear good shoes (lots of cobblestone). Staff was super friendly & helpful.

8/10

Excellent

20 Sep 2016

Verified traveler

Small rooms. No room service. Good location. Good price.

4/10

Poor

19 May 2016

Pietro

If you like noise, this is the place for you...

The hotel has an atrium that is several stories high and acts as an amplifier to every word that is spoken. Each floor ends at the atrium and the hallways act as echo chambers. When there is a crowd of people talking in the lobby, it is as though there is a convention in your room. When people are in the hall, it is as though they are in your room. One person coughed and I thought they were standing next to me in my room! This is a \"family friendly\" hotel, so there are also children running up and down the halls and babies crying.One can also hear motors and toilets flushing. The Wi-Fi flickers on and off rapidly and consistently, making it impossible to watch a show or send e-mail. The drain in my shower did not work and it needed a \"major repair\" and there were no other rooms, so I had to shower standing in a foot of water. The breakfast is not worth it. The staff is very nice and helpful, but when they say check-in is 3pm, they mean it, and I arrived at 10:30am and had to wait until 3pm. The hotel is conveniently located.

8/10

Excellent

16 Nov 2015

Jeanne

Hotel is in a good location ... just hard to find.

Had to change rooms as the air didn't work so the room we ended up with was very small. Nice breakfast, good location, but parking can be a problem ... especially if it is a busy time!

6/10

Pleasant

15 Nov 2015

Pleasant but nothing special

The hotel is a good walk away from the hub of the city, although to get there is a pleasant walk next to the city's river. The hotel is located in a quiet side street just a block away from the river, but in more of a residential area.

Our initial greeting on arrival was good and friendly and staff remained helpful throughout our stay. Our double room was clean, traditionally styled, yet quite small, with much of it being a longish, relatively narrow corridor. The bathroom was good, modern and mainly tiled, although the complimentary toiletries supplied were less than I'm used to. Storage was an issue with a bedside table only on one side of the bed and no chest or table with any drawers, somewhat disappointing. Our air conditioning worked well. I looked into some other bedroom and several seemed more spacious than ours.

Breakfast choice was good and taken in part of the lovely styled hotel building. It was airy, light and spacious. Otherwise the facilities are quite basic, with beverages and snacks provided by vending machines. There was a PC to use in reception, but I had to get assistance with this as it was failing to start. The ground floor also boasts a pleasant inner, open courtyard, with tables and chairs to relax in.

I've stayed in another Eurostars hotel where everything was excellent, (including location). It was much better than this one. Don't get me wrong, this was okay, but we'd consider a hotel closer to the hub next time!

10/10

Exceptional

23 Sep 2015

John

Great hotel, location and staff

Great hotel. When we arrived, staff gave us a map and circled sites too see and gave us a great recommendation on a nearby restaurant in the Hercules Almeada (Casa de Paco). Location was within walking distance of attractions. Good wifi.

8/10

Excellent

21 Sep 2015

brian

Nice hotel, short distance from centre.

Perfectly good hotel for the price. Situated in a residential area 5 to 10 minutes walk to centre/shops. 10 to 15 minutes to santa cruz, azcazar, cathedral. 5 minute walk to alameda de Hercules which is an interesting night spot in the Macarena.

4/10

Poor

20 Sep 2015

Jeff

Old style hotel

We requested a quiet room for our stay of 3 nights. We were given one next to the lift shaft, close to Reception and with a bathroom that smelt like a drain. We asked to change to a quieter room, this time we were given one next to the breakfast room (no. 70). At least the bathroom was reasonable. Catering staff prepared the breakfast room from 0615 so we were awake early.

The double room was small and during our stay we found 4 insects in our accommodation, including a flying beatle, about 3cm long. I would not stay at this 3* hotel again.

8/10

Excellent

03 Sep 2015

Verified traveler

Noisy by the lift.

Family

8/10

Excellent

12 Jul 2015

Jacques

Some problems which were resolved

We were disappointed with our room as the bathroom door didn't close, there were ants and the sink was completely blocked and so on...

We have mentioned it on the first day but nothing was done. Then we asked to switch room on the second day, which they did, with a complimentary bottle of water (water always appreciated in Sevilla it was so HOT!!) The new room was perfect and we had a pleasant stay at that hotel in the end.

Partner

6/10

Pleasant

16 Jun 2015

Verified traveler

Your services would be much better if you could provide a kettle and some coffee/tea.

Partner

8/10

Excellent

08 Jun 2015

chiara

Nice hotel near Alameda

Nice hotel, good location. Nothing to complaint about except that we have been given a room right next to the elevator which turned out to be very noisy. I would have asked for a room change if we were staying more than one night. The hotel has a private parking which is ridiculously expensive for Seville (16.00 EUR per day) - we have left the car in the free parking lot next door.

Partner