Name: Sakura Fleur Aoyama Hotel
Address: 2-14-15 Shibuya, Shibuya-ku, 2-14-15, Tokyo, 150-0002, JP

10/10

Exceptional

21 Jul 2026

Amanda

First of all the staff is very kind and helpful! The hotel room I and my daughter stayed in was clean, well-designed and cute room, very comfortable bed, nice bath products, well-located and very reasonably priced hotel. It has a charming old-fashioned vibe, a bit European. Loved it!

Family_with_children

8/10

Excellent

11 Jul 2026

Sarah

The hotel was very clean and convenient to restaurants, convenience stores and transit. The room was small but clean and comfortable. Decor was quirky if a bit dated.

Self

10/10

Exceptional

01 May 2026

Melissa

Beautiful little hotel with fun Victorian decor. Amazing staff. Location can’t be beat- it’s a quick walk to the Shibuya Scramble, but somehow very quiet! Great shower, too:)

Partner

8/10

Excellent

28 Apr 2026

David

The staff were very helpful and friendly. It was nice to have coffee available in the lobby on Sunday morning when most area restaurants were still closed. AC in the room functioned well. Everything else was fine although it was difficult to use the remote bidet system on the toilet. In other hotels bidet systems are easier to operate.

Partner

10/10

Exceptional

27 Apr 2026

Brant McD

This is a very nice, affordable hotel in Shibuya. Walking distance to everywhere but out of the craziness. The staff is great.

Family

10/10

Exceptional

27 Apr 2026

Luciana

Everything was perfect: the rooms, the staff, the shop.
Everything was amazing

Friends_and_family Friends

10/10

Exceptional

17 Apr 2026

Patti

A/C and heat were perfect. So many things nearby. Very walkable. Great location. Wonderful staff!

10/10

Exceptional

10 Apr 2026

Con

The thing I enjoyed most about my stay was how helpful all the staff were. I had so much things they were pstientbwith me while I practiced Japanese and ised their vaccum to vaccum pack all my clothes. It was very helpful.

Self

10/10

Exceptional

04 Apr 2026

DANGUI

Great staff: friendly and helpful. I can store my luggage at front desk before check in time. Room is quiet and clean. Great room rate for Tokyo. I will stay there again.

Self

10/10

Exceptional

30 Mar 2026

Lisset

Location was perfect for our itineraries.

10/10

Exceptional

18 Mar 2026

Shalom

Everything was great the room is small and that's what you expect in Japan regardless so everything exactly what I'm supposed to be

Self

10/10

Exceptional

13 Mar 2026

David

Great location, amazing staff that were very accommodating

Self

10/10

Exceptional

05 Mar 2026

Criszelle

I love the location. It is on a quiet area but close to Shibuya crossing and major attractions. It is good for solo traveller. The room is small and outdated but clean and it has everything I needed. Also it is very quiet too. The staff is very helpful and nice. I would highly recommend this place.

Self

10/10

Exceptional

01 Mar 2026

ANTHONY AMBROSE

Staff care and courtesy was outstanding. Room was clean as well as the restroom.

Family

10/10

Exceptional

13 Jan 2026

Michael

Wonderful staff. Did a great job with room service and were very attentive. Was the first time in Tokyo for me and this hotel was great. Very close to Shibuya Station and omotesando station, so you can get anywhere from there in a reasonable amount of time. Don't hesitate to book here if you're visiting tokyo

Leisure Self

10/10

Exceptional

12 Jan 2026

William E

Excellent staff, they accommodated my friend who is blind. Highly recommended.

Leisure Friends

10/10

Exceptional

31 Dec 2025

Renato

Staff wonderful, room clean, good distance from Shibuya station. Hot water plentiful and great toilet. Could use more conveniently placed power outlets and a brighter light or second light on the opposite side of the room.

Leisure Partner

10/10

Exceptional

28 Dec 2025

Megumi

Location is perfect. The staff were very polite and made my stay comfortable. I loved it!

Self

8/10

Excellent

23 Dec 2025

stephanie

Friendly staff. Close to all

10/10

Exceptional

23 Dec 2025

Abigail

The air conditioning didn’t work very well, but opening the window was effective at cooling down the room. The room was spacious, clean and well maintained in a good, quiet area of Shibuya but still close to the hub. Only small issue was having to carry the suitcases up the stairs as there isn’t a crossing nearby.

Leisure Partner

10/10

Exceptional

13 Dec 2025

Lillie

The hotel is absolutely adorable inside and out! Everyday my room was cleaned perfectly. The staff at the front desk were always so polite to me. The room I stayed in had such a cute aesthetic, I seriously wish I could have lived there.

Leisure Self

10/10

Exceptional

05 Dec 2025

Lorena

Very nice hotel and staff

10/10

Exceptional

04 Dec 2025

Joel

Excellent place to stay for the price. 7/11 was a 2 min walk away

Self

6/10

Pleasant

27 Nov 2025

Sidney

The room was big by Japanese standards but unfortunately due to there being a central hvac system their was no air conditioning.

10/10

Exceptional

23 Nov 2025

Selena

First time in Tokyo and I had an amazing stay. Room is super cute and clean and the staff were super nice and helpful!! Would definitely come back !

Leisure Self

6/10

Pleasant

22 Nov 2025

Dave

Good location, great staff, room’s a bit small but good enough

10/10

Exceptional

19 Nov 2025

Angela

Fabulous location, amazing friendly helpful staff. Good size room for Tokyo. Very clean. Brewed coffee in the morning was a kickstart to our day. We really appreciated the cold water at the end of the day. Fridge was a bonus. Lovely bathroom with quality toiletries.
Loved the cat themes though out the hotel.

10/10

Exceptional

18 Nov 2025

Naomi

The hotel is old, but the room was clean and comfortable. It is very close to Shibuya station and convenient.

Self

10/10

Exceptional

16 Nov 2025

Francyne

The room was amazing, and the hotel is close to everything ! I think the air conditioner was not working but it wasn’t a problem. I will definitely come back !

Leisure Partner

10/10

Exceptional

14 Nov 2025

Bree

Clean room, staff courteous, coffee and bathroom essentials provided!

10/10

Exceptional

14 Nov 2025

Surin

Yes, room was clean n front desk was very helpful. Nice to see the front desk staffed 24hrd

Self

10/10

Exceptional

13 Nov 2025

Edward

A lovely hotel and great service from the staff. We had a great stay and would definitely return. The room was clean and well maintained. Perfect location only a short walk to the main Shibuya sights and lots of restaurants nearby, definitely recommended and hopefully we will be back soon!

Partner

10/10

Exceptional

11 Nov 2025

Howard

Very nice hotel, close to shibuya

10/10

Exceptional

11 Nov 2025

Jesper

Clean cute little room, great staff, good supply of complementary one time use items.

Self

10/10

Exceptional

10 Nov 2025

Christian

Lovely hotel, perfect for a Tokyo stay

Self

10/10

Exceptional

03 Nov 2025

Marvin

excellent service!

Leisure Partner

10/10

Exceptional

03 Nov 2025

Long Ling

My room was very clean. Staffs were extremely friendly, helpful and considerate. Coffee, bottled water and wet wipes were provided daily. Excellent hospitality!

Leisure Friends

10/10

Exceptional

01 Nov 2025

Edgardo

Great service

Leisure Self

10/10

Exceptional

01 Nov 2025

Andrew

Excellent, thank you!

10/10

Exceptional

30 Oct 2025

Miyoshi

The staff was incredibly helpful and sweet to me, as well as the room was super comfy and the decor was so cute! I would definitely stay again and recommend it to others

Self

10/10

Exceptional

28 Oct 2025

Hung Ming

he hotel staff were very friendly and helpful — any requests were quickly taken care of.
The room was spacious, and in the twin room, we could easily open two large suitcases.
The location was convenient, within walking distance to both Shibuya Station and Omotesando.
Minor downside: the room was a little dim.

Partner

10/10

Exceptional

20 Oct 2025

Paige

Very nice and accommodating staff, rooms were reasonably sized for Tokyo. Very cute atmosphere and free coffee in the mornings :) the area has a lot of stairs for crosswalks so bear that in mind, but otherwise a very close walk to Shibuya station and the scramble.

10/10

Exceptional

14 Oct 2025

Adrian

Great service, good location away (but not too far) from super busy Shibuya station

10/10

Exceptional

10 Oct 2025

Brittany

Good hotel for the price. Definitely has a fun theme. Hotel is not right on the shibuya crossing, but is within walking distance. Must walk up the stairs to the skybridge almost every time to go to shibuya crossing. Older hotel, but it was clean and well kept.

Leisure Partner

8/10

Excellent

08 Oct 2025

Marya

Don't listen to the reviews. The bad reviews had me fooled & almost made me change my reservation. The room was clean & possibly remodeled. I read some reviews that seemed very horrible. The walls, carpet, bed, bathroom, etc. was all clean. They give you clean robes, slippers, comb, razor, toothbrush, toothpaste, soap, q-tips, etc. The room even had a luggage stand, blow dryer, coffee pot & mini fridge too. Front desk was very nice, provided us with 2 free bottle waters daily, let me use a phone charger the week that I was there & even let us keep our luggage locked up in the lobby for a few hours the day we checked out. Some reviews mentioned the old school key & thats true, but we use a key for our homes so I dont see the big deal.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Sharon

Fantastic location 10 mins to Shibuya station. Comfy bed, friendly staff

10/10

Exceptional

28 Sep 2025

Rosaline

Room was always cleaned up so well when we came back each night. Staff are kind and understanding. The location is very close to Shibuya Station and must-sees in the city. Air conditioning worked fine.

Friends_and_family Family

8/10

Excellent

27 Sep 2025

sheila

The staff are very friendly and helpful. Reception is manned 24hrs. The location is great, so near the main shopping and eating area and great for the tube. There is free wi-fi and rooms are air conditioned.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Hanna

Staff were really professional and efficient. Appreciated their english skills as well. Will definitely book with them again.

Business Self

10/10

Exceptional

09 Sep 2025

Grant

Room was very clean and put together. Staff was very nice and they hand out free water. Amd its conveniently close to shibuya crossing.

8/10

Excellent

30 Jul 2025

Sahil

Location was great. Within 10min of walking to Shibuya crossing, trains and lots of restaurants around.
Clean place, very unique and spacious compared to others.

8/10

Excellent

09 Jun 2025

Angjelin

Clean hotel very old and supper small i had the king deluxe booked but the bed was queen and shower is like portable kind of shower if your just staying over night solo it works otherwise its to tiny for more then 1 night

Leisure

8/10

Excellent

21 May 2025

GERARDO

Nice boutique hotel short walking distance from Shibuya Crossing where there are lots of restaurants and shops. Walking distance from Shibuya Station where you can get train/subway transportation to just about everywhere. The staff was friendly and helpful, hotel is clean, rooms are small but hotels in Tokyo have small rooms. Price was reasonable, especially for Tokyo. I would stay there again.

Leisure Family

10/10

Exceptional

21 May 2025

Maria L

A good value option in Shibuya

A great location for Shibuya area and taking the metro for other places. The hotel is a bit outdated but has great service and some charm. It was perfect for our short trip as we spent most time walking the city.

Partner

10/10

Exceptional

19 May 2025

Sergey

Nice boutique hotel

Cute small hotel with retro vibes. The staff were very friendly and helpful. The room had a decent size for 2 people. It is very conveniently located near Shibuya train station, very accessible and lots of places to eat nearby.

Partner

10/10

Exceptional

13 May 2025

HAKLIM

One of the best hotel in Shibuya area.

Location is one of the best around Shibuya.
Yes. The building is pretty old and the interior too, but every stuff in the room looks very clean and well-managed.

Partner

8/10

Excellent

06 May 2025

GERARDO

Conveniently located, clean, quiet, reasonable.

Leisure

10/10

Exceptional

17 Apr 2025

Aaron

I really loved the service. The staff were really helpful and provided a bottle of water every time I checked back into the lobby. There was a very helpful staff that spoke good English and made it feel assuring. The luggage transfer was also very smooth just make sure to drop off your luggage the day before you leave.

Leisure Partner

10/10

Exceptional

08 Apr 2025

olivia

Sakura Fleur was the perfect hotel for our first ever stay in Tokyo. It was perfectly located for easy access to shops and restaurants, busy also far enough away to be quiet in the evening. The hotel staff were kind, friendly, and spent extra time with us to ensure our luggage forwarding went smoothly. The rooms are exactly as described. I would highly recommend this hotel to anyone wanting to stay in Tokyo

Leisure Partner

8/10

Excellent

07 Apr 2025

Mallory

Great

Everyone was very friendly and helpful, room was nice. Bed was stiff and A/C didn't work the best but otherwise it was great.

Partner

10/10

Exceptional

06 Apr 2025

Francis

Most of the staffs were helpful and polite. The hotel is near the Shibuya station which is very convenient and 711 is just few mins walk.

Leisure Partner

10/10

Exceptional

05 Apr 2025

Brad

Excellent

10/10

Exceptional

30 Mar 2025

Sean

Conveniently located near all of the shopping destinations and restaurants. Very kind staff and rooms were perfect.

Family

10/10

Exceptional

22 Mar 2025

Leo

The rooms were very quaint and relaxing, the staff was 24/7 and always super helpful.

Leisure Partner

8/10

Excellent

21 Mar 2025

luz

It was a bit outdated luked the fact that we were able to walk every where train station was excellent location. Didn't like the fact tha i was charged 30,000 yen for 15 minutes over my check out.and that we had to leave our keys eveytime we left felt a bit strange. But the location of the place is phenomenal

Business_and_leisure Partner

10/10

Exceptional

20 Mar 2025

Cyrah

The location is perfect! Super close to shibuya crossing and shibuya station. Lots of food nearby, clean rooms and decent size for Tokyo.

Leisure Partner

10/10

Exceptional

18 Mar 2025

Ernesto

grat location close to restaurants and the shibuya crossing street

10/10

Exceptional

07 Mar 2025

Emma

Great location for sight-seeing and travelling around. Staff were great and very helpful and accomodating. Overall terrific experience!

Leisure Friends

10/10

Exceptional

01 Mar 2025

David

Well managed

10/10

Exceptional

19 Feb 2025

Jan

We thought they stole our DJI Osmo Pocket 2 but it was actually in one of our shoes the whole time. (Sorry). Yall are the best!

Leisure Friends

8/10

Excellent

25 Jan 2025

Richard

They don't go over expectations until you have an issue with the room

Leisure Partner

10/10

Exceptional

09 Dec 2024

Peggy

I will stay here again. The location is convenient and walkable to the area you can find shops, cafes, restaurants etc. The room and neighbourhood is clean and quiet. Staff is friendly and they give you a bottle of water every time you get back to the hotel.

The only thing is that if you are carrying lots of luggages walking to and from the hotel, be prepared to walk the pedestrian bridge. But it is not really a big deal.

I am very happy with my stay overall, thank you!

Leisure Partner

4/10

Poor

06 Dec 2024

Siu Wai

Poor facilities

The facilities is so poor. The air conditioner and the air cycling at toilet is out of service. Hotel staff told me just open the window while outside is 5-10 degree C.

Friends_and_family Friends

10/10

Exceptional

02 Dec 2024

BOEUN

생각했던 것보다 방도 크고 엔티크한 분위기가 좋았습니다.
굿즈도 구매하려고 했는데 망설이다가 못 샀어요😂 다음에 가면 구매하려고요!
방이 열쇠로 되어있어 매번 방키를 맡겼다 찾았다 해야하는 것은 번거로울 수 있었으나 이미 알고 방문한 것이기 때문에 괜찮았어요
다만 방의 조명이 너무 어두워서 그 부분이 살짝 아쉬웠어요
조명이 고장난 줄 알고 문의를 했지만 원래 그런거였음

남자친구와 기념으로 온 여행이었는데 덕분에 3박4일 동안 매우 만족스러운 숙소였습니다.

Partner

8/10

Excellent

27 Nov 2024

Asma

Conveniently located near shibuya station- 10 minute walk through the mall to the trains. Staff could improve with their tone of voice when speaking otherwise friendly. Free amenities and PJ’s. There is an incline to the hotel from the station which can feel tiring after walking all day. If you are a passenger princess and don’t want to be dragging your heavy luggage up and down stairs a taxi will cost around ~800 yen but they will look at you funny. Nice big room and bed, although unnecessary clutter on the desks taking up space. The charging ports are far away from the bed. Clean adequate room and bathroom and deep bath. Well worth the price and stay.

Leisure Family

10/10

Exceptional

26 Nov 2024

Madison

Loved our stay at Sakura Fleur Aoyama! The location is amazing. It’s less than a 10 min walk to Shibuya Scramble and has so many dining, bar, and shopping options any direction you walk. The hotel itself was clean and comfortable, and the staff were very friendly.

Leisure Family

10/10

Exceptional

30 Oct 2024

Paul

Nice location and big space for a hotel in the Shibuya area

Business_and_leisure Self

4/10

Poor

28 Oct 2024

Verified traveler

A/C Not Great

The A/C barely worked at all (we had it max speed minimum temp) so the room was way too hot to sleep in. Was fine otherwise with a fun vibe

Partner

10/10

Exceptional

18 Oct 2024

Rick

Boutique Hotel in Shibuya

We loved this boutique hotel in Shibuya! Cute decor and a short walk to everything Shibuya has to offer. Close to Shibuya Station which is a main train/subway hub. Super quiet and reasonably priced. Highly recommend and we definitely would book this hotel again on a future trip to Tokyo!

Partner

8/10

Excellent

17 Oct 2024

Isobel

Room was relatively large for Tokyo at a good price. Close to Shibuya station. Very helpful staff.

10/10

Exceptional

06 Oct 2024

Nalita

Wonderful! Would stay here again :)

10/10

Exceptional

29 Sep 2024

Jennifer

Staff was extremely polite and accommodating. We will definitely stay there again. Location was central to Shibuya and shopping, but very quite.

Leisure Family

10/10

Exceptional

25 Sep 2024

Alexander

Right in the heart of Shibuya, but was a quiet and clean respite from the crowds. The staff was very nice during check in. The one odd thing for this place was that you needed to give them your room key every time you left and get it every time you came back in. This was a bit of a hassle, but overall wasn't a big issue.

Self

4/10

Poor

19 Sep 2024

Timothy

Too small, very limited facilities.

Staff were helpful.

Leisure Family

10/10

Exceptional

24 Aug 2024

Joseph

My girlfriend and I enjoyed the amazing hospitality

Leisure Partner

6/10

Pleasant

07 Jul 2024

Rong

Very nice service, small but nice place for stay.

Leisure Family

10/10

Exceptional

31 May 2024

Carol

The staff were really helpful, looked after our luggage on arrival and departure days and received a complimentary bottle of water every evening. Easy travel access from local station to wider Tokyo areas and Narita Express to airport.

Partner

10/10

Exceptional

30 May 2024

Avril

Very pleasant stay, the location is excellent and the staff are so accommodating and lovely. I would definitely return here because of my beautiful experience.

Leisure Partner

10/10

Exceptional

03 May 2024

Stephen

Very nice place

All good, as described. Close to restaurants, bars etc. and the crazy scramble intersection.

Partner

10/10

Exceptional

30 Mar 2024

David

Very comfortable. Staff were very nice

Leisure Family

10/10

Exceptional

24 Mar 2024

John

It is what you pay for and more. For the location and service you receive , it's a great value. As expected the room was small but still great for the cost and location. We did have one problem and it was that any time we took a shower it would fog up the whole room and leave it muggy. We called the front desk and they instantly resolved the issue by giving us the window key to air out the room. Overall the staff was very hospitable, the location is amazing (close to a few great subways lines and Shibuya), and there were many small amenities that felt very welcoming.

Leisure Partner

10/10

Exceptional

22 Mar 2024

Damaris

This hotel is within walking distance to all points of interest such as Shibuya Crossing, Harajuku, trains stations that take you anywhere in Tokyo.
Staff is one of the most nicest folks I have ever encountered. They will go above and beyond to meet your needs. Rooms are standard, feels like a studio/bedroom. It has a home vibe. If you are looking for a place where you can just crash after enjoying a whole day in the city, this is the hotel you need to book!

Leisure Family

8/10

Excellent

29 Jan 2020

Verified traveler

Beautiful hotel in a great location! Would recommend staying here.

Leisure Partner

8/10

Excellent

31 Dec 2019

Sarah

Great central location in Shibuya.

Great central location - a short walk from the Shibuya Scramble and close to Shibuya Station.
Friendly, professional service and a clean, well equipped, quiet room, if a little tired in terms of decor and fittings. I would stay here again and would recommend this hotel to others.

Partner

8/10

Excellent

25 Dec 2019

Werner

Excellent location with great service

Great Japanese hospitality, we arrived early and was able to check by 1pm. The place was clean and they gave us extra pillows on request.

Terrific location to Shibuya Station, crossing and many restaurants. We would choose this place again.

Friends_and_family Family

10/10

Exceptional

20 Nov 2019

Tom

Shibuya stay

Booked hotel at last minute and found it to be clean and comfortable. Older than most hotels that I normally stay in but all the amenities were in working order including the free WiFi. We would definitely stay here again.

Partner

8/10

Excellent

07 Jun 2019

Verified traveler

Very convienent location

Family

10/10

Exceptional

27 May 2019

girija

Charming hotwl