Name: The Onefive Tokyo Shibuya
Address: 1 8 11 Jinnan Shibuya Ku, Tokyo, JP

10/10

Exceptional

01 Aug 2026

Erica

Rooms were clean. Big enough for 2 adults and 2 kids.

10/10

Exceptional

31 Jul 2026

simms

great staff and super friendly! room was perfect and so close to station

8/10

Excellent

31 Jul 2026

Elsie

What you pay what you get! It is good price for location. Its 2 stars so dont expect too much. Room is quite run down. Wallpapers are stained all over. Faded paint on bed frame. Fridge is not even cold. 2 good things-- bathroom is clean & locations.

8/10

Excellent

29 Jul 2026

Leslie

Rooms are very small for a family esp with kids, but overall. Its close to Shibuya Crossing and train stations ☺️

Family_with_children

10/10

Exceptional

27 Jul 2026

Victor

Nice location close to everything.

10/10

Exceptional

23 Jul 2026

Glennah Marie

Mary anne at the front desk was very warm and helpful!

10/10

Exceptional

21 Jul 2026

mae angeli

Affordable. Convenient. Family mart just in front of the hotel. Lots of stores and restaurants within 2-3 mins walk. About 5-7 min walk to Shibuya crossing / station (Hachiko) and Don Quixote.

Family_with_children

6/10

Pleasant

17 Jul 2026

Hoan

Location is great, very close walking distance to Shibuya crossing and lots of food options near by. However, this hotel room (standard twin room) was very, very tiny. Enough for two definitely pushing it with four. There is enough room to store two large luggages upright but not to lay them down to open, you would have to put your luggage on the bed to open it. There is no walking room in the hotel room itself. The bathroom was a tight space as well. If you are planning this hotel as a pit stop, this is great space without having to open your luggage and go. If you plan on staying for more than one night, pick a larger room. The hotel is clean, room is clean, staff are friendly as well. There is a Lawson right outside the hotel so it's convenient to grab a late night snack and drinks. The amenities in the hotel are convenient (robes, tooth brush and paste, comb, cleansing gel, etc).

Family_with_children

10/10

Exceptional

16 Jul 2026

Sandra

Amazing

8/10

Excellent

14 Jul 2026

Jonathon

As expected, typically small (not a negative). Facilities in excellent condition. Location only ~10 min from Shibuya scramble and the Hachiko (look it up) entrance to the JR station.

The only negative: on the reservations page, there was no way to pay for breakfast in advance; pay when checking in. What it doesn’t tell you is the restaurant is closed on Monday and Tuesday. Now, there are plenty of places to eat in the area (including a Dennys), but this seems like an important omission.

Partner

6/10

Pleasant

13 Jul 2026

Francie

Got a room for three, one adult and two kids under 10. The room was super tiny and cramped, shower was small even the kids were complaining. The temperature was locked at 23 degrees Celsius seeping 73 degrees Fahrenheit. It got so stuffy in the room asked them if they could lower it they said no. The lobby was cooler than our room. Staff was nice overall it was okay walking distance to everything.

Family_with_children

6/10

Pleasant

11 Jul 2026

Nikolaos

Check in was good, staff was helpful, they location, top notch, nice cafe across the street, along with a family mart, trendy boutiques nearby, now, what needs work, the laundry, there was only 1 machine, it was outdoors in a tiny space on the side of the hotel, looks to. Be straight out of a horror movie, the staff had to unlock a gate to get to the space. Not really convenient and reliable.

Inside, When getting off the elevator to go to our room, it looked more like a prison cell block than a hotel floor. No life, just a series of doors.. the carpet and wall paper paneling are dated..

Same can be said when entering the room, it was small, the furniture does not work for the space, the carpet old, the walls scuffed, no suitcase stand, not the cleanest, saw some dirty spots, the washroom although snug was clean. The mattress, ok, nothing special.

There is a park nearby for those runners or nature lovers, gives you a chance to escape the hustle and bustle of the city.

The hotel has potential but the rooms and hallways needs a major facelift.

Partner

10/10

Exceptional

10 Jul 2026

Luis Alberto

Great place to stay

Family_with_children

10/10

Exceptional

06 Jul 2026

mae angeli

Friendly and helpful hotel staff. Room is clean. Family Mart just in front of the hotel. Very convenient and near Shibuya.

Family_with_children

6/10

Pleasant

05 Jul 2026

Lily

Good location. Check out 10, way to early, small and stuffy

Family_with_children

10/10

Exceptional

05 Jul 2026

Carolina

Great hotel and very close to many stores and restaurants.

Family_with_children

6/10

Pleasant

04 Jul 2026

James

Our room smelled like urine. We even had the staff member on duty at the front check our room and she didn't smell anything. There were several rooms open from house keeping the next morning and I didn't smell anything in those rooms. We had also had a small room to store our luggage and it didn't smell. As others had mentioned, the lowest temperature setting for AC is 73C. It is perfectly fine if you just wear your underwear to bed. The wifi is pitiful, don't rely on it. The Family Mart across the street is super convenient, though sometimes poorly stocked. There is another Family Mart that is about two minutes away that is well stocked. The hotel is in a super quiet area and the rooms were well insulated from sound. I heard a crying baby in the hallway next to my room. When I was in my room, I never heard the baby. Super close to Shibuya crossing and major train systems.

Family_with_children

10/10

Exceptional

24 Jun 2026

Lupita

Its is very convinient close to shubuya crossing and lots of stuff arround 15 min walking

Family_with_children

10/10

Exceptional

14 Jun 2026

Marisyl

Great staff and convenient location

Family_with_children

10/10

Exceptional

12 Jun 2026

Kevin

Good

Family_with_children

10/10

Exceptional

11 Jun 2026

Samsul

Good and ideal location for shopping

Family_with_children

8/10

Excellent

07 Jun 2026

Alexis

The hotel location was great. I be honest, I got lost getting there when getting off the train station but after 20 mins found the hotel. Convenient location, short walk to Shibuya shopping areas and transportation. One of the things I love is that we have an Family Mart across the hotel open 24 hrs. Near by coffee shop right on Kitaya Park. The rooms are not that big. The one I booked had 2 beds but the space is limited. If you have a big multiple carry on you will struggle. The only thing that was a little of the downside was the room has this little smell of moisture. Not sure if it was just that room, but overall it was ok.

Family

10/10

Exceptional

29 May 2026

Tony

The staff uis awesome and so helpful! I just wish there were better washer and dryers. I enjoyed the cost but wish there was one more set. Also I wish there was a better air conditioning system like central air or the ability to go lower than 23 celsius. Other than that the price, the location and the staff were awesome! I can wait to come back!

Self

10/10

Exceptional

29 May 2026

Jessica

Great location, walking distance to shibuya crossing.

Family_with_children

2/10

Poor

28 May 2026

Krisha

Baño sucio , lleno de pelos el lavamanos y bañera . La cama con olor a orina , cama dura se siente el metal , cama pequeña no es el tamaño que venden ,

Family_with_children

6/10

Pleasant

28 May 2026

Diana Teresa

Small room but in a good location. If you have large luggage it can be a little tight. It’s across from a food store which is very convenient. Don’t plan on late check out unless you want to pay for a whole extra day.

Friends

10/10

Exceptional

28 May 2026

Carolina

Great experience! 100% recommend. Staff very helpful, amazing location and family friendly

Family_with_children

10/10

Exceptional

25 May 2026

Nima

Very nice and safe

Partner

8/10

Excellent

22 May 2026

Ali

Overall good location to Shibuya Crossing, only 500m walk. Good cafes next door and boutique shopping. Rooms are very small

Friends_and_family Family

6/10

Pleasant

20 May 2026

Jiyeon

The location was a bit far from the actual bustling of Shibuya Crossing but it was quaint. They had Blue Bottle and other small cafes. And the shopping was close too. Just wished it was a bit more cleaner and renovated.

Friends

10/10

Exceptional

15 May 2026

Samuel Leo William

Hehehe

10/10

Exceptional

14 May 2026

Noah

Great location. Clean, friendly.

10/10

Exceptional

09 May 2026

Kiara

The bed was really comfortable and check in was nice and easy

Family_with_children

10/10

Exceptional

03 May 2026

Mercedes

GREAT WE LOVED IT AND VERY ROOMY AND GREAT LOCATION!!!!

8/10

Excellent

03 May 2026

Michael

Excellent location and price. Small room and hard bed, but fine for one night. Luggage storage is just a roped off area in the corner of the entry foyer, so not super secure when the desk is unattended.
Single room for a single night in a great location was perfect!

Self

8/10

Excellent

19 Apr 2026

Robert

Great location, but small rooms and very basic amenities

Family_with_children

10/10

Exceptional

10 Apr 2026

Allison

Great little room that despite its small size had everything I needed! Fantastic location with amazing coffee shops and konbini steps away. Easy to walk to the craziness of Shibuya, Yoyigo Park, Meiji Jinju or Harajuku. Incredibly quiet for a good sleep too.

Self

4/10

Poor

10 Apr 2026

Michael

Shower handle was loose upon arrival (flew off upon trying to turn on shower). Good place to stay for a party of 2, and a no frills accommodation close to the shopping areas in Shibuya and the crossing. Would not recommend for a family of 3 (w/ young child).

Family_with_children

10/10

Exceptional

09 Apr 2026

Oleg

Great place to stay. Room is little small for north american standard, but ok. Mattresses are good. Our room had a balcony which was huge plus. Washroom nice and clean. No smells. Lack of light in the room, other than that no complaints. Cafe there has good quality food. Little robot meeting us at cafe door made our day. There are two of them. Would recommend the place.

10/10

Exceptional

09 Apr 2026

Taylor

Clean rooms, friendly staff that were very helpful, great location with so many shops, restaurants and bars within walking distance

Partner

8/10

Excellent

07 Apr 2026

Thaís

The place has a very good location, the bed is a bit hard though. But it is clean and good.

10/10

Exceptional

31 Mar 2026

Marianne Mendoza

Friendly Staff and Shops nearby

Family_with_children

8/10

Excellent

27 Mar 2026

Oscar

Nice staff , rooms really tiny but needs a little bit of work in rooms

6/10

Pleasant

26 Mar 2026

Jo-Ann

Very small room

Family_with_children

10/10

Exceptional

25 Mar 2026

Rhea

Clean room. Staff were friendly.

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

Matthew

We stayed in Tokyo before and was away from main attractions so this visit we opted to stay in Shinbuya for 5 nights and be central to get around everywhere. The hotel itself is central and easy to get around to shinbuya crossing, shops, malls, and restaurants and cafes. It’s a few blocks away from the craziness and nestled in a quiet area and right across from a
Family Mart.

The hotel itself the lobby and staff were great. Super helpful and friendly.

Once you get on elevator and exit to floor and room it gives you hostel vibes. Walls are marked up, fixtures look to be from the late 80’s and early 90’s. It gives a dirty feeling. Rooms are extremely small. The beds are low to ground and mattresses are very cheap and hard.
The bathroom was actually clean. They will provide clean towels daily but will not clean the room during your stay. They told us it’s only cleaned every 5 days of the stay.
Now here is the catch. It did the trick for a place to sleep at night. We were there 5 full days and was out of the room at 10:00am and back at 10:00pm. This is not a resort. If you plan on just needing a place to crash and you’re out exploring all day then it’s fine. If you plan on spending time in the room I’d keep looking. There are other hotels that we could pay the same and be in the same area and offer more with a clean updated feel. I would not stay here again but it wasn’t a terrible experience either.

Partner

8/10

Excellent

22 Mar 2026

Jason

Loved the area & property location, staff was very helpful too

Partner

10/10

Exceptional

19 Mar 2026

William

This place was great! Rooms are a little small but clean. Other than that it was a pleasant stay. Walking distance to everything like Yoyogi Park & Shibuya scramble. The only downside is there’s no baggage delivery service here. The friendly staff was very easy to work with. Another plus for my family and I is that there are two cherry blossom trees at the little park which I’ll share pictures. It’s right across the hotel and they bloomed earlier than the other trees in this area.

Family_with_children

10/10

Exceptional

18 Mar 2026

Benjamin

Great place to stay in shibuya

4/10

Poor

12 Mar 2026

Rashmi

Okay stay, unfortunately cannot leave out luggage at the front “safely” although we did not have any issues. Hotel specified that we can leave our luggage in the reception area at our risk. There wasn’t anyone at the reception ongoing.

6/10

Pleasant

08 Mar 2026

Gina

Close to places I wanted to explore.

Self

6/10

Pleasant

06 Mar 2026

Darren

For location you can't get much better. Short walk to Shibuya Crossing and station. Wifi is terrible and constantly cuts in and out. Rooms are small and basic. I know firmer beds are preferred in many asian countries but these are not comfortable.

Friends

10/10

Exceptional

02 Mar 2026

Jesus

Room was amazing, heater was awesome. Staff was super friendly when needed. And the luggage drop off was easy to find, although being left out in the open, i didnt really worry about it.

Partner

8/10

Excellent

27 Feb 2026

Khristine

Clean room and courteous staff

8/10

Excellent

17 Feb 2026

Justin

Excellent price. Small, efficient room with no space wasted.

8/10

Excellent

14 Feb 2026

Cliff

Location and clean room

Business_and_leisure Partner

10/10

Exceptional

11 Feb 2026

Abraham

Polite staff

Leisure Self

10/10

Exceptional

08 Feb 2026

Gregory

The staff were courteous and helpful. The room was clean, likewise the bathroom and shower. Fantastic location in Shibuya

10/10

Exceptional

03 Feb 2026

maverick

Great location above all, near trendy neighborhood with an awesome vibe.
Hotel is clean & staff were friendly and accommodating. The rooms are a bit dated and tired. However, I noticed this hotel has a very high volume rate because of its location, that being said it’s not a big compromise. I would stay here again, definitely

Leisure Self

10/10

Exceptional

31 Jan 2026

Jarred

Great location!

10/10

Exceptional

27 Jan 2026

Oliver

Second time staying at this hotel and I enjoyed it! Staff was beey

8/10

Excellent

10 Jan 2026

Gretchen

Clean, spare room in a great location, quieter northern part of Shibuya by the park. Very helpful friendly staff and had all the basics.

10/10

Exceptional

04 Jan 2026

aaron

Tiny room, but was clean and quiet. Excellent staff. In room fridge, microwave in the lobby, convenience store right across the alley. Within walking distance of Shibuya and Harajuku.

Friends_and_family Family

10/10

Exceptional

24 Dec 2025

Wrenn

Nice location and really well taken care of property. Rooms are a bit small, but it’s in the heart of shibuya so it’s expected

Leisure Family_with_children

8/10

Excellent

16 Dec 2025

DIANA

The rooms are very tiny, but were clean and neat.

Family

10/10

Exceptional

13 Dec 2025

Lili

Great location, clean rooms

Friends_and_family Family

8/10

Excellent

13 Dec 2025

Brandee

Hotel is cute and walking distance to everything. My only thing is we booked it for three people and it was two beds pushed together. Probably very typical of Japan rooms.

Leisure Family_with_children

10/10

Exceptional

11 Dec 2025

Miki

Clean

Leisure Friends

10/10

Exceptional

02 Dec 2025

Brian

Great location! Room was clean. We had a great stay!

Leisure Partner

6/10

Pleasant

25 Nov 2025

David

Location was absolutely great, that pretty much it. Beds were hard, rooms were small but its Tokyo so to be expected. Wifi is garbage so don't expect to rely on it if traveling. When I asked the staff about it they just said \"its bad, that's just how it is\".

Leisure Friends

2/10

Poor

24 Nov 2025

Rosita

The hotel’s location was good. But the rooms were very small and didn’t smell clean when I first walked in. The bed was hard and only one flat pillow. They give you two thin small towels that were so old that o was scared to use them.

Leisure Self

8/10

Excellent

23 Nov 2025

Stephen

A good location 13 minutes walk away from the Shibuya Crossing crowd. A typical Japanese single business hotel. Clean, functional and well equipped but typically small. Good staff service

Leisure Self

8/10

Excellent

20 Nov 2025

Joshua

Staff was good and essentials always given

Leisure Self

10/10

Exceptional

17 Nov 2025

Mitchell

Clean room, great location, friendly staff

10/10

Exceptional

11 Nov 2025

Larson

Clean, quiet, small, affordable and very good central location about 10 min walk to Shibuya station. Perfect hotel for someone that prefers to spend more time out of the room than inside

6/10

Pleasant

10 Nov 2025

Hedley

WIFI WAS HORRIBLE

Business

10/10

Exceptional

08 Nov 2025

Janice

Clean hotel, accessible to everything in shibuya and friendly staff.

8/10

Excellent

05 Nov 2025

Evelio

No breakfast, rooms were small. Area surrounding was perfect, walkable near Shibuya Crossing.

Leisure Friends

10/10

Exceptional

31 Oct 2025

Steven

It’s everything you need in a hotel. Perfect spot for staying in the heart of Shibuya. Nice cafe beside the hotel and plenty of things to do nearby.

Leisure Friends

10/10

Exceptional

28 Oct 2025

Aaron

Very nice place will come back

8/10

Excellent

26 Oct 2025

RODEL

Comfort of bed could be a lot better.

Self

10/10

Exceptional

20 Oct 2025

John

Amazing staff!

The staff was extremely helpful and friendly

Friends_and_family Friends

2/10

Poor

13 Oct 2025

Jeannie

Smoke filled room. Walls peeling, marked and dirty with something unknown!! Felt very uncomfortable to sleep there and wanted to leave asap.

Next evening coming back to the hotel a person was in sitting in front of the hotel smoking.
That same night someone down the hall was smoking in their room so we had to try and block the smoke with towels at the door.

We asked for a No Smoking room and obviously we got the opposite.

10/10

Exceptional

11 Oct 2025

William

Clean rooms

10/10

Exceptional

10 Oct 2025

Herson Arnoldo

The hotel certainly provided a comfortable and secure environment. It appeared that maintaining cleanliness was a top priority for the establishment. Furthermore, the tranquil atmosphere likely contributed to a relaxing experience overall. The staff's helpfulness and kindness were undoubtedly appreciated. This created a positive and welcoming experience for everyone.

Leisure Self

6/10

Pleasant

06 Oct 2025

Brittany

Good location, average hotel.

The staff (when they were available) were friendly but the overall hotel was basic/average. Tiny rooms and with two people, you could barely fit two suitcases out with and still have ample walking room (to bathroom and exit).
Probably ideal for solo traveler or short trip with minimal baggage.
Location is good though

Partner

8/10

Excellent

02 Oct 2025

Rene

Only drawback is the small rooms

Leisure Family

8/10

Excellent

29 Sep 2025

June

Good staff. Clean room (could be cleaner but I am very very strict). Would stay again for the location if the price is decent.

8/10

Excellent

20 Sep 2025

Kristina

A nice place to stay at the center of Shibuya.

Business_and_leisure Family

10/10

Exceptional

18 Sep 2025

Luis

The FamilyMart in front of the hotel is excelent. The location is very good I stay with my wife and daughter

Leisure Family

10/10

Exceptional

18 Sep 2025

Oscar

Very cool and hip hotel, super close to the Shibuya Crossing, I'll go back in a heartbeat!

Leisure Partner

6/10

Pleasant

11 Sep 2025

danny

Park and store across the street was so nice to have . Dirty carpet and walls. But staff was excellent

Leisure Family

8/10

Excellent

10 Sep 2025

Quang

Quiet little place to stay walkable distance to shibuya

Leisure Family_with_children

8/10

Excellent

08 Sep 2025

Jacob

The room, with two twin beds, was super small. Otherwise, good stay

4/10

Poor

07 Sep 2025

Jack

Very hot, didn’t want to turn down the air conditioning in our unit. Staff made up some story about why they couldn’t.

Leisure Friends

10/10

Exceptional

23 Aug 2025

Jamaica

It was all great

Friends_and_family Family

10/10

Exceptional

20 Aug 2025

Gregory

It's everything you need for a good price. It's nice to be away from the middle of Shibuya but still near it. And there's a conbini about 10 meters from the front door. Can't go wrong.

Leisure Self

10/10

Exceptional

17 Aug 2025

Bonnie

5 star location!

Amazing location, the hotel staff is very friendly and helpful. It is very small in comparison to Osaka OneFive, I understand Shibuya is a different location and smaller spaces in Tokyo. I come from Canada, so being in such a small space with the whole family feels tight. Room is clean and very presentable.

Friends_and_family Family

4/10

Poor

15 Aug 2025

Takako

The location was perfect but the room was a bit moldy so I bought an air freshener

Business_and_leisure Partner

8/10

Excellent

11 Aug 2025

Olivia

Great location; walkable to many areas with shopping and good restaurants and directly across from a family mart. Beds were horribly uncomfortable but room was clean although very small.

Leisure Friends