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Hotel Mets Shibuya

Tokyo · Japan

3-29-17 Shibuya, Shibuya-ku, TokyoView location

9.2/10Excellent1,000 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort8.8/108.8
Condition9.2/109.2
Neighborhood9.8/109.8
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Mets Shibuya

The JR-East Hotel Mets Shibuya offers convenient amenities such as complimentary Wi-Fi, a vending machine, and daily buffet breakfast (fee applies). Located in Tokyo's vibrant Shibuya district, it's a short drive from Shibuya Crossing and Tokyo Tower.

The hotel features 195 air-conditioned rooms with refrigerators, flat-screen TVs, and private bathrooms with deep soaking bathtubs. Other amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self-parking is available (subject to charges).

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With a stay at JR-East Hotel Mets Shibuya in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and Tokyo Tower. This hotel is 3.5 mi (5.7 km) from Tokyo Imperial Palace and 4.2 mi (6.7 km) from Tokyo Bay.

Make yourself at home in one of the 186 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as desks and blackout drapes/curtains.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:30 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Parking height restrictions apply Unicode Support false Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Parking height restrictions apply.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1980 for children
    • Covered self parking fee: JPY 2000 per night (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Shibuya Scramble Square 0.4 km / 0.3 mi
Shibuya Sky 0.5 km / 0.3 mi
Shibuya Hikarie 0.5 km / 0.3 mi
Shibuya Crossing 0.7 km / 0.5 mi
Shibuya 109 Building 0.9 km / 0.5 mi
Yoyogi National Gymnasium 1.6 km / 1 mi
Yoyogi Park 1.7 km / 1 mi
Omotesando 1.7 km / 1.1 mi
Omotesando Hills 1.8 km / 1.1 mi
Takeshita Street 1.9 km / 1.2 mi
NHK Hall 2.1 km / 1.3 mi
Meiji Jingu Stadium 2.5 km / 1.6 mi
National Art Center, Tokyo 2.6 km / 1.6 mi
Roppongi Hills 2.6 km / 1.6 mi
Meiji Jingu Shrine 2.7 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 186
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Laundry service
  • LaunderetteExtra charge
  • Medical serviceExtra charge
Show 18 more facilities & services
  • Multilingual staff
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Concierge
  • Luggage room
  • Clothes dryer
  • Library
  • Towels and bed linenExtra charge
  • Café
  • Restaurant
  • Smoking areaExtra charge
  • Air conditioning in Restaurant
  • MassageExtra charge
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Hotel Mets Shibuya

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Hotel Mets Shibuya

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 2TWIN • CAPACITY 2TWN.C2

    Photos are not available for this room type.

    Hotel Mets Shibuya

    TWIN CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hotel Mets Shibuya

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR NON SMOKINGTWIN • SUPERIOR NON SMOKINGTWN.SU-NM

    Photos are not available for this room type.

    Hotel Mets Shibuya

    TWIN SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU-1

    Photos are not available for this room type.

    Hotel Mets Shibuya

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU-5

    Photos are not available for this room type.

    Hotel Mets Shibuya

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Mets Shibuya

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Hotel Mets Shibuya

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Mets Shibuya

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SMOKINGSINGLE • SMOKINGSGL.JK

    Photos are not available for this room type.

    Hotel Mets Shibuya

    SINGLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Hotel Mets Shibuya

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR NON SMOKINGSINGLE • SUPERIOR NON SMOKINGSGL.SU-NM

    Photos are not available for this room type.

    Hotel Mets Shibuya

    SINGLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CAPACITY 2Room • SUPERIOR CAPACITY 2ROO.C2-SU

    Photos are not available for this room type.

    Hotel Mets Shibuya

    Room SUPERIOR CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE CAPACITY 4TWIN • DELUXE CAPACITY 4TWN.C4-DX

    Photos are not available for this room type.

    Hotel Mets Shibuya

    TWIN DELUXE CAPACITY 4

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C4-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Hotel Mets Shibuya

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CAPACITY 2SINGLE • CAPACITY 2SGL.C2

    Photos are not available for this room type.

    Hotel Mets Shibuya

    SINGLE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU-4

    Photos are not available for this room type.

    Hotel Mets Shibuya

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Mets Shibuya

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR CAPACITY 2SINGLE • SUPERIOR CAPACITY 2SGL.C2-SU

    Photos are not available for this room type.

    Hotel Mets Shibuya

    SINGLE SUPERIOR CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.C2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Mets Shibuya

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CAPACITY 2DOUBLE • SUPERIOR CAPACITY 2DBL.C2-SU

    Photos are not available for this room type.

    Hotel Mets Shibuya

    DOUBLE SUPERIOR CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Mets Shibuya

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Hotel Mets Shibuya

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Hotel Mets Shibuya

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE SMOKINGQUADRUPLE • DELUXE SMOKINGQUA.DX-JK

    Photos are not available for this room type.

    Hotel Mets Shibuya

    QUADRUPLE DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR CAPACITY 2Double or Twin • SUPERIOR CAPACITY 2DBT.C2-SU

    Photos are not available for this room type.

    Hotel Mets Shibuya

    Double or Twin SUPERIOR CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hotel Mets Shibuya

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CAPACITY 1SINGLE • CAPACITY 1SGL.C1

    Photos are not available for this room type.

    Hotel Mets Shibuya

    SINGLE CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE SMOKINGTWIN • DELUXE SMOKINGTWN.DX-JK

    Photos are not available for this room type.

    Hotel Mets Shibuya

    TWIN DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Hotel Mets Shibuya

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Hotel Mets Shibuya

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR CAPACITY 2TWIN • SUPERIOR CAPACITY 2TWN.C2-SU

    Photos are not available for this room type.

    Hotel Mets Shibuya

    TWIN SUPERIOR CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Mets Shibuya

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 1TWIN • CAPACITY 1TWN.C1

    Photos are not available for this room type.

    Hotel Mets Shibuya

    TWIN CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C1

    Limited room details from hotel

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  • DOUBLE SINGLE USE DELUXEDOUBLE SINGLE USE • DELUXEDUS.DX

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    Hotel Mets Shibuya

    DOUBLE SINGLE USE DELUXE

    Room photos

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    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DX

    Limited room details from hotel

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  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

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    Hotel Mets Shibuya

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

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  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

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    Hotel Mets Shibuya

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

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  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

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    Hotel Mets Shibuya

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Mets Shibuya

9.2
Excellent
1,000 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
9.2 /10
Neighborhood
9.8 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
22 Jul 2026
Jorge
Amazing stay! Very friendly staff and very clean!
10/10
Exceptional
21 Jul 2026
Daniel
Clean rooms with helpful staff
Partner
10/10
Exceptional
17 Jul 2026
Darrel
Clean rooms. Helpful staff. Coffee machine and great amenities available. Was access to train system. Just a bit cumbersome if arriving past midnight as building access closes.
Family
10/10
Exceptional
17 Jul 2026
Gabriel
Great
10/10
Exceptional
16 Jul 2026
Perry
Great location and very clean
Family_with_children
4/10
Poor
16 Jul 2026
Eli
It’s fine. Difficult location due to the station being hard to get around
Partner
10/10
Exceptional
10 Jul 2026
keisha
Excellent location
Partner
10/10
Exceptional
07 Jul 2026
Angela Kirsten
This hotel is conveniently located near Shibuya Station, making it easy to access many of Tokyo's popular attractions and neighborhoods. I would stay here again!
Family_with_children
10/10
Exceptional
07 Jul 2026
Lawrence
This hotel is fantastic, perfectly located at the heart of everything you need. Conveniently connected to the JR train station, it makes traveling a breeze. I’ll certainly be returning for another stay.
Self
6/10
Pleasant
06 Jul 2026
gergely
Super location, clean but but very high pricing
Family_with_children
10/10
Exceptional
06 Jul 2026
Heather
The staff was very helpful and friendly. The rooms were very clean, and it had a washer/dryer, microwave and fridge with small freezer too.
Family_with_children
8/10
Excellent
01 Jul 2026
Mark
Perfect location to explore Shibuya. Rooms are small but have everything you need. Shower was great. Recommended for its location if you intend to spend most of your time out and about like we did. Staff were great but like most places speak only Japanese. I would definitely stay again as a base in Shibuya.
Family
10/10
Exceptional
29 Jun 2026
Run
Love the laundry in the room
Family_with_children
10/10
Exceptional
25 Jun 2026
Jimena Stephanie
The hotel is super clean and the service from the front desk was excellent. A highlight for us was the breakfast, which combines Japanese with western food. It was delicious and there’s plenty to choose from. Another highlight is the location of the hotel, which is near Shibuya but in a quieter street and next to the station. Highly recommended!
Partner
10/10
Exceptional
20 Jun 2026
John
Good option for staying in Tokyo for a great price. We had a family room with three beds in it, as well as a washer/dryer in our room which was super helpful since we only packed carry-on luggage for our two-week trip. The location is fantastic being connected to Shibuya station via an elevated walkway, yet was in a quiet area considering Shibuya crossing was just a few blocks away.
Family_with_children
10/10
Exceptional
19 Jun 2026
Charmaine
Excellent staff, very friendly. The room was clean, cozy, and well-maintained
Friends_and_family Friends
10/10
Exceptional
16 Jun 2026
Ian
The staff was helpful at checkout and the room was up to spec. Very convenient location.
Self
8/10
Excellent
15 Jun 2026
Mary Louise
Rooms are small but clean . Breakfast is ok ..
Staff are friendly and helpful. Proximity to Shibuya train and sites is great
Partner
10/10
Exceptional
13 Jun 2026
Amy
Fabulous hotel worth an incredibly helpful staff that answered multiple questions from a 1st visitor to Japan. The rooms were much bigger than I anticipated with many amenities in the lobby to use. Very close to the heart of Shibuya but still very quiet hotel. We're on our 3rd hotel around Japan and JR-EAST Shibuya had been a wonderful hotel for our trip!
Family
10/10
Exceptional
12 Jun 2026
Elliott
Great hotel with extremely helpful staff which were so great with any queries we had. We used the washing machines here which were great as you can check on the tv in your room when your clothes are done. We did struggle with finding the hotel as our Google maps didn’t seem to get any signal in the train station, but once we worked out how to get to it without maps it was so close to the station it had a walkway that leads directly to it within about 2 minutes if that! It’s on the quieter side of Shibuya but right next to shibuya sky which was really nice as it was still easily walkable to the crossing and shops but without stepping out to chaos straight away. Added a sense of relaxation in such a chaotic area of the city. I think staying here especially on your first time in Tokyo is the perfect mix of being in a good location but not in craziness.
Partner
8/10
Excellent
09 Jun 2026
Talya
Location is convenient but also very confusing, They were doing construction at the train station so some streets and walkways were closed. However the train being somewhat connected to the hotel was nice.
Friends_and_family Family
10/10
Exceptional
01 Jun 2026
Hung
Convenient location to both restaurants and metro and trains.
Family_with_children
10/10
Exceptional
27 May 2026
Daniel
Great location!
Partner
8/10
Excellent
27 May 2026
Erica
Great location, helpful staff
Partner
10/10
Exceptional
24 May 2026
Jennifer
Perfect location; excellent breakfast
Friends_and_family Family
10/10
Exceptional
24 May 2026
Russell
Plenty of space. Having a washer/dryer in the room was excellent. Staff allowed us to store our baggage after check out since our plane didn't leave until 6pm. Very convenient location to train station, shibuya crossing and shopping.
Family
10/10
Exceptional
24 May 2026
Johnny
Great service
Partner
10/10
Exceptional
23 May 2026
Blake
Clean rooms, great location and staff!
10/10
Exceptional
23 May 2026
kristin
Wonderful breakfast
10/10
Exceptional
23 May 2026
Michael
Great location and helpful staff
Family
10/10
Exceptional
22 May 2026
Sara
Great location close to Shibuya station. Our room was clean and very quiet. Hotel staff were kind and spoke great English.
8/10
Excellent
18 May 2026
Jody
Hotel was a little difficult to locate walking from trian station, and the lobby was on the 4th floor of a multi-business building. Check in and out was easy, but staff spoke very little English. Room was small but slept 2 adults fine, very clean, plenty of amenities, great water pressure.Easy access to Shibuya station once you figure it out, 10-15 minute walk to Shibuya scamble.
Partner
10/10
Exceptional
18 May 2026
Felicia
This hotel is perfectly located in the heart of Shibuya. It is a few blocks to Shibuya Crossing, but a very easy walk. The hotel was very clean and staff were accommodating. Take the train from Haneda to Shibuya Crossing and enjoy the city!
Self
10/10
Exceptional
18 May 2026
Marshal
Room was clean, staff were friendly.
Location excellent - connected directly to Shibuya Station via 3rd floor - some train noise.
Laundry machine functional for wash but priced at 500 yen at time of review. Did not use drier.
Did not try breakfast.
2 bottles of water and clean towels provided daily.
Wifi internet performed well.
I was satisfied with the price and performance.
Self
10/10
Exceptional
18 May 2026
brandon
This is a great no nonsense accommodation. With close proximity to Shibuya station and various restaurants and shops. The staff are very friendly and offer the best customer service. The room was spacious and comfortable. Will definitely return.
Self
10/10
Exceptional
17 May 2026
Dennis
Staff are very helpful.
Family
10/10
Exceptional
17 May 2026
Thinh
Very friendlystaff
10/10
Exceptional
16 May 2026
Ricardo
Wonderful location and clean property. The staff was very friendly and accommodating. (Try the face wash) if you know, you know ;)
Partner
4/10
Poor
16 May 2026
David
Be warned, this is bargain staying and felt 3rd world. Good luck finding the entrance,
Self
6/10
Pleasant
16 May 2026
Jasmine
The location is very convenient and the staff are friendly. Accommodations are basic, but clean and sufficient. Breakfast is very good. My negative experience was that I had a situation with my A/C and it was not resolved during my stay, despite asking for help. They said they checked it while i was out and it was blowing cool air, but it definitely was not. I have a thermometer, and it was 25C in there! Language was definitely a barrier in this situation. Because I was only there for two nights I didn’t want waste my limited time trying to get them to fix it so I just sweated it out, took cold showers, and didn’t stay in my room much.
Self
10/10
Exceptional
15 May 2026
Rachel
Loved the amenities!
Partner
10/10
Exceptional
15 May 2026
Kimberlie
Very clean property. Loved the pajamas!
Self
10/10
Exceptional
10 May 2026
William
Very clean, very simple check in and helpful staff with a great understanding of the English language. We could not have been happier with choosing this hotel. We will stay here again if and when we find ourselves back in Tokyo. The free provided amenities were a nice touch and access to shibuya station via the New South Gate even made getting around that much easier. Arigato gozaimasu!
Partner
10/10
Exceptional
10 May 2026
Evonne
Convenient location to Shibuya. A little confusing to access, ground floor versus 3rd for train tracks overpass. But it is clean and basic hotel that was a great jumping off point for Tokyo.
Friends
10/10
Exceptional
09 May 2026
Abhishek
Had a really great stay at JR-East Hotel Mets Shibuya! Super convenient location near Shibuya Station, making it easy to get around Tokyo. The room was clean, comfortable, and surprisingly quiet. Staff were friendly and check-in was smooth. Would definitely stay here again!
Partner
10/10
Exceptional
09 May 2026
Carol
Great location and near Shibuya station!
Family_with_children
8/10
Excellent
09 May 2026
Carolyn
Good location
Good breakfast
i liked the pajamas
Don’t be fooled by the intimidating stairs, there is a ground floor elevator
10/10
Exceptional
08 May 2026
samir
Good overall experience!!
10/10
Exceptional
08 May 2026
james
good location
Friends
8/10
Excellent
08 May 2026
Ashraf
Everything was good except very little english
Partner
10/10
Exceptional
07 May 2026
james
Good location
Friends
10/10
Exceptional
06 May 2026
Susan
Good location; great amenities; comfortable rooms.
Friends_and_family Friends
10/10
Exceptional
06 May 2026
Ruslan
Very good
Self
8/10
Excellent
06 May 2026
Arhondi
We liked that it had a laundry facility and the location was great however the rooms were very small. We had two people and two big suitcases which were not easily accessible.
Friends
10/10
Exceptional
04 May 2026
Magdalena
Laundry was convenient, but need to have the aircon on so it extracted the hot air. Took a lot longer to dry the clothes due to the humidity in the room
Friends
10/10
Exceptional
04 May 2026
Hana
Très beau hôtel lié par 3 eme étage de JR gare shibuya je le recommande malgré les chambre sont petite mais très confortable
Friends
10/10
Exceptional
02 May 2026
Christine
Clean room, great staff, laundry facilities (but the dryer took forever). AC was on, the room was a tad warm for my liking. Area was extremely close to Shibuya scramble and the core tourist area. Enjoyed our stay, will return.
10/10
Exceptional
30 Apr 2026
Nicole
Clean room
10/10
Exceptional
28 Apr 2026
Douglas
We didn't eat breakfast here, but our room was perfect, including internet TV that allowed us access to American networks.
Partner
10/10
Exceptional
24 Apr 2026
Isaac
Relatively quiet being next to the train tracks, but could be quieter, I had to use earplugs the first night, but I did not need to the rest of the week. I was so exhausted. I fell asleep and any little bit of noise didn’t matter. Next time I’ll ask to face the road and try that side out. The beds where comfortable. The amenity brands were good, entry level Panasonic nano care hairdryer not as good as other hotels but decent. Overall, I would stay here again.
10/10
Exceptional
22 Apr 2026
Savannah
The staff were extremely friendly and helped with anything requested. English OK. Amenities are in the front lobby easily accessable and available. Only negative is the terrible TP. Otherwise the accommodations were perfect and it was a refillable price. The surrounding area has plenty to do, a café across the street and konbini all around. Not to mention it's in the heart of Shibuya, which speaks for itself. Overall I'd definitely stay here again. Thank you to the staff!
Partner
10/10
Exceptional
20 Apr 2026
Kira
Good size rooms for Tokyo. Super close to Shibuya crossing but tucked around a corner so still quiet.
10/10
Exceptional
20 Apr 2026
David
The room and staff were great! We were in a great central location to Shibuya Crossing and more.
Partner
10/10
Exceptional
16 Apr 2026
Daniel
Location is golden!
Partner
10/10
Exceptional
16 Apr 2026
Madison
Very nice staff, clean room and spacious
Partner
10/10
Exceptional
15 Apr 2026
Saam
Excellent amenities, there's even a clinic if you get sick. Laundry service is great and they will neatly package your clothes.
10/10
Exceptional
14 Apr 2026
Mandi
breakfast is ok, didn't us the laundry services. very friendly and helpful staffs, will definitely come back
Friends_and_family Family
10/10
Exceptional
13 Apr 2026
Marjory
The location here is great. Room is on the small side but laundry room great, staff wonderful, bag storage no problem and roll the bag from Shibuya station New South Gaye!
Friends
10/10
Exceptional
07 Apr 2026
Leo
The staff were friendly and helpful. The shower had excellent pressure and instant hot water. I wish I could take home the toilet, it was so neat.
The location is perfect - a short walk to all the main sites and rail transportation. I highly recommend this hotel! Will book again next rime I travel to Tokyo.
10/10
Exceptional
05 Apr 2026
Daniel
Easy check in/out, room cleaning was amazing, breakfast offered a solid selection every morning.
Laundry could be better, small machines that took multiple cycles to dry heavier clothes such as a hoodie but had no problem with lighter clothes.
Friends
10/10
Exceptional
05 Apr 2026
Catherine
Great location and a lovely room. The staff were really helpful and the breakfast was varied and plentiful. Would definitely recommend staying here.
Friends
10/10
Exceptional
03 Apr 2026
Jack
Amazing location, very clean, good size rooms for the area.
Friends
10/10
Exceptional
03 Apr 2026
Dale
Staff were extremely helpful, pleasant, available, responsive. Room was very clean and quiet. Ms. C. K. (Ms Kawakami) was ver helpful to get our taxi ride for our return home flight. Kudos to her being a very cheery person!
10/10
Exceptional
31 Mar 2026
Ashley
Loved the breakfast and the staff was so kind. Bathroom sink wasn’t draining properly initially but was fixed by housekeeping
Self
10/10
Exceptional
31 Mar 2026
Alison
Clean room. Great shower facilities. Centrally located. Staff very helpful.
Family_with_children
8/10
Excellent
30 Mar 2026
David
The position in Shibuya is fantastic with a 5 minute walk to the station and many shops including a supermarket, Lawsons and Mum coffee.
Room was large and comfortable.
Things to improve - The electronic check in / check out is unnecessary and just adds complexity. Just have the staff at the desk as normal. They had to help every guest working the system anyway.
Partner
8/10
Excellent
27 Mar 2026
Kallanna
Great location! Clean rooms and Helpful staff. Dining room needs upgrading
10/10
Exceptional
24 Mar 2026
Benjamin
Great
6/10
Pleasant
24 Mar 2026
Craig
Hotel is in a great location, staff was really pleasant. Unfortunately the room was small and outdated. Maid service came, but only replaced waters and towels Didn't make bed despite making request on door.
8/10
Excellent
22 Mar 2026
Kam
This place is really great for location, price, cleanliness.
Pros
Major hub for trains
Close to everything in Shibuya, restaurants, shopping, trains to sites
Nice and newly renovated rooms
Pajamas and slippers and towels provided daily
Toiletries bar located in lobby (free toothbrush/toothpaste, shower cap, tea)
Laundry for fee (on 4th fl). Can see machine activity on hotel tv main screen
Friendly and helpful staff
Cons
It’s next to train station hub, depending on which side your room is, you will hear trains if facing back of hotel. My hubby snores and I use a white noise machine so it wasn’t a big deal for me.
Rooms are small. It was hard to fit 2 suitcases (we had 1 large/1 medium) in room, had to do some shuffling every time we needed fresh clothes. I recommend bring smaller medium suitcases to fit under the bed.

Even with the cons, I would come back to stay because the pros outweigh the cons. I had a great time in Tokyo because this hotel was affordable and central.


Family
8/10
Excellent
20 Mar 2026
Kimberly
It’s 5-10 mins walk to JR Shibuya station
10/10
Exceptional
17 Mar 2026
Larissa
Staff is super ni
10/10
Exceptional
16 Mar 2026
Jacob
Great easy stay
10/10
Exceptional
16 Mar 2026
Wendy
Excellent location. Close to Shibuya new South Gate exit. Lots of restaurants and shopping close by. Close enough to Shibuya Crossing but quiet enough for a restful stay.
Partner
10/10
Exceptional
14 Mar 2026
Phuong
Good
Family_with_children
10/10
Exceptional
10 Mar 2026
Stephanie
Really nice central hotel. Able to walk to Shibuya crossing and all the near by attractions. Nice staff- we’ll be back. We booked this hotel with 3 adults and we got a room with 3 beds.
Family
10/10
Exceptional
09 Mar 2026
Joel
Clean hotel. Nice and helpful staffs. Great location. Would stay here again.
Partner
8/10
Excellent
09 Mar 2026
Maximilian
Very clean property with an amazing staff. Rooms are on the small size, as can be expected in Tokyo. Good location - 5-minute walk to Shibuya Station and 10 minutes to Shibuya Crossing. Even though the property sits next to the railway station, you cannot hear any train or traffic noise. The breakfast buffet was not to my liking at all, and it was marketed on Expedia as \"Top rated Breakfast\" (which convinced me to book this place). It was traditional Japanese breakfast foods, mostly fish-based food. I love Asian food, but not first thing in the morning. Also, they only had one coffee machine for everyone, which caused a bit of a backup. All I wanted was some toast, yogurt, and maybe muesli (none of which they had), so I went to Dean and Deluca, which was nearby. The A/C in the room was sufficient, but it took a while to cool down, and I don't think it ever got down to the temperature I set it at. Also, keep in mind that you only get one bath towel and handtowel per person. No extras. This is a very good 3 star hotel - clean, good location, and I definitely got a good night's rest. Next time, I would probably pay a little more to get a bit more space.
Family
10/10
Exceptional
08 Mar 2026
Ronald
very nice hotel in a great spot Close to restaurants ,bars but get far enough away from the hustle and bustle.
10/10
Exceptional
07 Mar 2026
Melanie
It was walking distance to everything!
Friends
6/10
Pleasant
04 Mar 2026
RONILO
difficult to find the actual location and no clear instruction specially how to get there exactly from shibuya station and asking around is useless since Japanese doesnt even know the name Hotel Mets, one Japanese guy said they dont know this hotel and it turns out when I look up around saw a building with a big sign \"JR East Hotel Mets\" just staring at us, just unfortunate I asked a wrong person, anyway we were able to finally checked-in 2-hours after getting out of the train station
Partner
10/10
Exceptional
04 Mar 2026
Rui
Clean and spacious room, super nice staff, close combini, air conditioning is great
Self
10/10
Exceptional
20 Feb 2026
Thomas
Beautiful hotel, great location
Partner
10/10
Exceptional
14 Feb 2026
Kimberly Crista
The room was spacious and clean, and the building was only a 5min walk to the train station with plenty of restaurants in between
Leisure Partner
10/10
Exceptional
09 Feb 2026
denyce
The hotel is a lot nicer than their photos do them justice. The location is great, a short walk to Shibuya crossing and all other tourist spots like the pokemon center and don quijote. Also located above a subway station! The bed was very comfortable and the room was great. I would for sure stay here again.
Friends_and_family Family
10/10
Exceptional
03 Feb 2026
Jamie
Great service, staff was amazing. Room was spacious and comfortable.
Leisure Partner
10/10
Exceptional
31 Jan 2026
Miia
Clean & modern hotel at a very central location
Partner
10/10
Exceptional
30 Jan 2026
Natalie
Excellent hotel on the quiet side of Shibuya Stream. Walk through the shopping center and it leads you straight into the heart of Shibuya and Shibuya Crossing. Hotel is clean, staff is excellent and helpful. Will stay again on my next trip.
Business_and_leisure Family
8/10
Excellent
23 Jan 2026
Michelle
Convenient location, easy check in. Clean room
Leisure Friends
10/10
Exceptional
20 Jan 2026
Wong
Good

Location & surroundings

Hotel Mets Shibuya
3-29-17 Shibuya, Shibuya-ku, Tokyo, Shibuya Ku, Japan

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Hotel Mets Shibuya

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