Name: Tokyu Stay Shibuya Shin Minami Guchi
Address: 3-26-21 Shibuya, 26-21, Tokyo, 150-0002, JP

Tokyu Stay Shibuya Shin Minami Guchi

Tokyo · Japan

3-26-21 Shibuya, 26-21View location

100 reviews shown

8/10

Excellent

01 Aug 2026

Eulene Victoria

We are big fans if Tokyu Stay hotels. This was our second visit to Japan and we searched for Tokyu Stay hotels almost exclusively.

With Tokyu Stay, we know we’re getting great service from staff, clean well-maintained rooms and the hotel will be well positioned to enjoy all the city has to offer.

Shin-Minamiguchi met our expectations and provided a fantastic “homebase” for our family vacation in Tokyo!

10/10

Exceptional

29 Jul 2026

hector

Staff was amazing, lady in the front desk is a sweet heart. Close to train station. Laundry inside of your room with detergent included is a plus if you been traveling for days. Hotel seems pretty new, we had a balcony.

10/10

Exceptional

27 Jul 2026

tatiana

The absolute only place we will ever stay in Tokyo! The staff went above and beyond. It’s the perfect location in Shibuya. It’s extremely clean and comes with great amenities and as we all know, a lot of places in Tokyo have small rooms and the rooms here were definitely very spacious. Thank you so much to all those who helped me and my fiancé while we were there.!

10/10

Exceptional

26 Jul 2026

Alim

Great location and great amenities.
Staffs are friendly and very helpful

10/10

Exceptional

26 Jul 2026

Ray

In room laundry, very nice staff
Convenient location, only a few minutes walk to the train station

10/10

Exceptional

25 Jul 2026

Gary

Great stay

10/10

Exceptional

24 Jul 2026

Amritha

We had a pleasant stay

10/10

Exceptional

24 Jul 2026

Ashley

This hotel was very nice for my stay of 10 days

10/10

Exceptional

22 Jul 2026

Deja

We have stayed here three years in a row. Great location, friendly staff we go every End of may. We will be back next may 2027 as well. The beds are a bit hard , I think that’s Japanese style, so we will bring a pad of some sort next time , we just need a little fluff.

10/10

Exceptional

21 Jul 2026

Robert

It was a wonderful experience and I will be there again in my next trip to Japan!

10/10

Exceptional

21 Jul 2026

Stephanie

Was great

Partner

8/10

Excellent

21 Jul 2026

Stella

The hotel is a far walk from Shibuya Crossing. It is about 7 minutes walk to Shibuya Stream and the Shibuya station connected to it. I liked having the washer and dryer combo in the room. We washed our clothes every night.

8/10

Excellent

20 Jul 2026

Dennis

Great location near Shibuya station. Rooms were clean and appeared updated.

Family_with_children

8/10

Excellent

17 Jul 2026

April

I really appreciated the apartment feel of the room. Staff were very friendly and accomodating. I did not like that there was no lamp or some sort of lighting by the bed.

10/10

Exceptional

17 Jul 2026

Alejandro

Great staff , spacious room & clean hotel in general

Partner

10/10

Exceptional

17 Jul 2026

krystal

Pros:
Really nice waiting area to hang out/have coffee or breakfast.
Delicious coffee in the lobby
I loved the Re Fa products in the room. Seriously the best blow dryer I’ve ever used in my life. The amenities offered were wonderful and made it so much easier to pack for this trip.
Staff was very friendly
Family mart next door
Quiet location just minutes from the craziness of shibuya crossing.
Laundry inside your room!!!

Room was small, but that’s common in Japan.
Pillows were uncomfortable
If you like to be right in the action of shibuya crossing, this was about a 15 minute walk (which we didn’t mind).

Partner

10/10

Exceptional

16 Jul 2026

haydee

Stuff was helpful. Hotel was very clean. Good location.

Partner

10/10

Exceptional

14 Jul 2026

christine

Loved the balcony , room was spacious and hair dryer excellent state of art!! Next to a great restaurant ten cups where we had breakfast everyday !

Family

10/10

Exceptional

10 Jul 2026

Warren

Quite ideal, the location is what it’s all about. I was able to walk to and from the center of Shibuya extremely easily every day. The hotel is quite simple, for the price it’s quite a lot and the value for me wasn’t quite there, but again, some people will appreciate how close it is to the center of Shibuya. Still a great and easy stay, just pricier than I believe it should have been having stayed in many different hotels in Tokyo and Japan.

Self

10/10

Exceptional

07 Jul 2026

Ivy

We had a wonderful stay! The location was very convenient, just a short walk from Shibuya Station, with plenty of restaurants and convenience stores nearby. The staff were incredibly friendly and helpful throughout our stay. Having a washer and dryer in the room was a huge bonus and made our trip much more convenient. We were also pleasantly surprised with an upgrade to a larger room, which made our stay even more enjoyable. We would definitely stay here again and highly recommend it to anyone visiting Tokyo.

Partner

10/10

Exceptional

06 Jul 2026

Sugey

I will come back and stay here. It is a 15 min walk to shibuya crossing. The staff is very nice and always helpful. There is a caffe downtown stairs (TenCups) and a convenience store. The location is great!

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Anh

We had a great stay overall. The bathroom was out dated and tight. It smelled like mildew and urine. We kept the light and vent on all day in the bathroom so it was better. Having a washer and dryer in the room was so convenient.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Ann Soraya

Quite walkable from Shibuya Stream, which is almost adjacent to Shibuya Station. This makes the location ideal for getting to various places in Tokyo by subway.

The hotel is chic, clean, modern, and staffed with friendliest & accommodating folks. Hotel lobby is inviting & the coffee brewing machine deserves a shout out! The hotel amenities are ample & good. Rooms are clean, with good bathrooms.

This is one hotel I am seriously considering to book again on my future trip to Tokyo.

Family

10/10

Exceptional

03 Jul 2026

Trevor

Excellent 10/10

Friends

6/10

Pleasant

02 Jul 2026

Benjamin

Nice hotel. It has washer dryer, microwave, fridge in the room.

The issue is the AC is noisy and sound insulation from train is not good. It is difficult to fall asleep. They offer wqr plugs, but, i cant sleep with something in my ears.

Partner

10/10

Exceptional

02 Jul 2026

Michael

Short walk to new south exit of Shibuya Station. Quieter area than being in the heart of Shibuya Crossing.

Family

10/10

Exceptional

28 Jun 2026

great location nice staff

Family_with_children

10/10

Exceptional

27 Jun 2026

Roger

Simple comfortable basic place for 4 people. Beds comfortable, good location, perfect home base

Family

10/10

Exceptional

25 Jun 2026

David

The staff at check in as well as throughout our stay was very helpful and made extra effort to satisfy us in all aspects of our needs.A charming hotel

Family

10/10

Exceptional

25 Jun 2026

Tasneem

Hotel was 5-6 minutes walk to shibuya station and shibuya square which is the mall attached to station and shibuya sky tower and within walking distance to all the stores and restaurants
Staff were very courteous and accommodating.
Rooms were clean and pretty spacious providing all the amenities including washer and dryer.

10/10

Exceptional

24 Jun 2026

Luisa

We had a great stay. The room was perfect. The bed was very comfortable. The air conditioner cooled the room really well. The room got really dark with the shades and was very quiet. The shower pressure was great also. There were toiletries if needed. The staff was so kind and always greeted us when we came in and out of the lobby. They were also very helpful with all of our questions. The location was great so close to everything including Shibuya station. We had a great stay and would recommend the hotel.

Family

8/10

Excellent

22 Jun 2026

Lori

Washer/dryer and mini kitchenette very convenient. Very close to Family Mart.

Family_with_children

10/10

Exceptional

20 Jun 2026

Pamela

The room had so much more than we expected. A mini fridge, microwave, hot plate, and washer/dryer. Out of all the places we stayed this was my #1 property. Very comfortable staying there with a child.

Family_with_children

10/10

Exceptional

20 Jun 2026

Noemi

Staff laundry location clean room everything size beds Queen was awesome and to have the washer and dryer in the room is a 10+!! I would stay again!

Family

8/10

Excellent

17 Jun 2026

Ariel

Walking distant to the train station - JR + Metro, Lawson, drug store, supermarket.

Have a coffee machine, luggage weighting machine, beer vending machine at the lobby. Bottle water not provided in the room but can collect water at the dispenser at the lobby.

Have a washing machine and microwave in the room. Room is big enough to fit 2 opened mid size luggages.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Dawn

Small clean room. Staff very helpful and friendly. Great amenities. Good location, easy access to station, food, Lawson just up the street.

Family

10/10

Exceptional

13 Jun 2026

Amanpreet Kaur

Everything was very organized and the rooms were clean. The staff was really friendly and helpful.

Friends

10/10

Exceptional

12 Jun 2026

Christopher

This is the second time ive been there its a really clean receptionist speak english and japanese this hotel has a service where they bring you bags to the airport for you. Its also very close to the scramble square and train station and its very affordible.

Friends

10/10

Exceptional

12 Jun 2026

Maridellen Limos

I loved Everything about the hotel such as the amenities, clean facility. The staff is helpful and very nice. We have Everything we need in the room including kitchen stuffs and washing machine plus dryer. The location is convenient. We have a great experience. Thank yah all. Hope to come back again in the near future.

Family_with_children

10/10

Exceptional

12 Jun 2026

Jameela

Great locating, staff extremely helpful and nice to our toddler.

Family_with_children

8/10

Excellent

10 Jun 2026

Jacob

Close to convenient store and train. Very helpful staff

Family_with_children

10/10

Exceptional

09 Jun 2026

irina

Traveling with my daughter, we loved the location, walking distance to Shibuya crossing and plenty of food and shopping places. Close to the metro station. Rooms are comfortable , not big though) stuff very helpful

Family_with_children

10/10

Exceptional

08 Jun 2026

John Alfred

Excellent hotel; staff were very helpful and the room was clean. Great housekeeping services as well. Thank you, Tokyu Stay!

Family

10/10

Exceptional

08 Jun 2026

Jonathan

Very helpful staff.

8/10

Excellent

05 Jun 2026

John

Wonderfully clean hotel with helpful staff and good service. Complimentary tea and coffee downstairs and within easy walking distance to the station

10/10

Exceptional

05 Jun 2026

James

I have stayed here twice now and love it! The staff is so pleasant, and the location is superb in Shibuya. It is on a quiet street while also being very short walking distance from the heart of Shibuya and Shibuya station.

Friends

10/10

Exceptional

03 Jun 2026

Sean

The staff was very friendly and helpful. Were very accommodating and didn’t leave a single question unanswered.

Partner

10/10

Exceptional

03 Jun 2026

Endo

Flawless hotel stay. Very accommodating especially if youre carrying a bunch of luggage. Staff is very attentive and really care about making your stay as comfortable as possible. Would def come back and recommend to any traveler.

Partner

10/10

Exceptional

01 Jun 2026

Oon Soo

Great location to be slightly away from the busy Shibuya areas but close enough for a quick walk to both the Shibuya station and all the shops and dining. Rooms were clean and functional. Hotel staff were very helpful and polite. Laundry machine in each room a plus. All in all, a great place to stay for a Tokyo visit.

Family

6/10

Pleasant

31 May 2026

Suzaan

Excellent location right where you need to be close to food and transport when exploring Tokyo. However, the room is very very small, unable to open a suitcase without putting the coffee table and chairs on the deck, never mind two suitcases. Helpful staff, they let us store our luggage during the day after checkout and very tidy and clean room.

Partner

10/10

Exceptional

29 May 2026

Jessie

Had everything we needed in the perfect location too. Quiet but very close to the train station.

Partner

8/10

Excellent

29 May 2026

Dennis

The room’s were a bit small, but we did enjoy our stay there! would definitely book again :)

Partner

10/10

Exceptional

27 May 2026

Tarab

Loved it and great location.

Partner

10/10

Exceptional

26 May 2026

ramtin

The room was super clean and the location was prime. Most comfortable beds and overall a very pleasant experience

Family

10/10

Exceptional

26 May 2026

James Thomas Fowler

The staff was very friendly and helpful! They are fluent in English, which is helpful to me until I learn Japanese!

Friends

10/10

Exceptional

23 May 2026

Justin

Came to Tokyo for a 3 night stay before a Japan cruise. Wanted to experience Tokyo and debated where to stay. Glad we stayed in Shibuya and very happy we chose Tokyo Stay in Shibuya. We had family of four and all fit snuggly in the room. Staff were wonderful and polite, room was immaculate. The most helpful thing was having a in-room washer and dryer as we were able to freshly launder our clothes after long days in Tokyo prior to our cruise. Would absolutely recommend this facility, and location, to anyone who wanted to visit and experience Tokyo.

Friends_and_family Family

8/10

Excellent

22 May 2026

MIN-CHUNG

The only but serious problem is that Shibuya Station is under construction and it takes some efforts to figure out a quick and simple way to travel between hotel and train station. Study Google or Apple Maps carefully but don’t trust their guidance which likes to drag you up and down escalators unnecessarily.

Family

10/10

Exceptional

22 May 2026

Charles

So close to Shibuya Station! Staff was super helpful and friendly too!

Friends

10/10

Exceptional

21 May 2026

harold

Coffee was excellent in lobby, staff friendly and helpful, and room had a washer/dryer!

Partner

10/10

Exceptional

21 May 2026

Tuan

Excellent hotel. Close to Shibuya station and restaurants. Very convenient. Will definitely book again

Family_with_children

10/10

Exceptional

18 May 2026

Brittany

Room was much more spacious than I expected. I appreciated the full size mirror in the room as well as the washing machine in the room. Very convenient for a long stay. Staff was always friendly and helpful. I would 100% recommend this hotel to anyone going to Tokyo. Five minute walk to Shibuya station along with all the station shopping and restaurants. On a quiet street away from the craziness of the scramble and crossing but still only about a 10 minute walk to Shibuya crossing.

Partner

10/10

Exceptional

17 May 2026

Scott

Clean and quiet room. Friendly staff. Conveniently located minutes away from Shibuya station, dining and shopping.

10/10

Exceptional

15 May 2026

Dulce Coral

It was a good hotel

Partner

10/10

Exceptional

15 May 2026

Cory

Room was very small. We were In the second (off site) tower. Very convenient and close to shibuya station, crossing and shopping.

Family

6/10

Pleasant

14 May 2026

Rosa

I stayed for 6 days and only received 1 cleaning of my room unless i paid extra. I was very disappointed in this. I personally pay more for someone to clean my room when vacationing. I could have saved more money being at an Airbnb at this point. I also kept finding black hairs around my room that weren’t mine. The pillows were super uncomfortable and the comforter was all tangled up with stuffing. The staff was very kind though.

Partner

10/10

Exceptional

14 May 2026

Irinel

Nice place, close to Shibuya crossing. Staff very friendly and helpful.

Partner

10/10

Exceptional

14 May 2026

Kyra

Laundry and Air Conditioning in room - convenient!

Partner

10/10

Exceptional

13 May 2026

Jam Matthew

Clean room.

10/10

Exceptional

13 May 2026

Ashley

The hotel was very close to the train station which made travel easy. I also loved that it was right next to a family mart. My absolute favorite part was the in room washer/dryer. Overall I would stay here again.

Partner

10/10

Exceptional

11 May 2026

Scott

Clean quiet room. Conveniently located minutes away from Shibuya station

Partner

10/10

Exceptional

09 May 2026

Agnes

Staff, clean room

Partner

8/10

Excellent

07 May 2026

Vinesh

Good location,

Partner

10/10

Exceptional

05 May 2026

Stanley

Clean room, washer/dryer in room, staff was helpful and friendly, quiet.

Friends_and_family Family

10/10

Exceptional

02 May 2026

Melissa

A little learning curve since the room entry and bathroom doors open out. Great location close to public trains. Quiet, comfortable rooms.

Friends_and_family Family

10/10

Exceptional

01 May 2026

EMERALD

Laundry facility within the hotel and specific rooms based on requests is a game changer. The staff were super helpful and gave recommendations when asked for! Rooms very cozy but still spacious

Partner

10/10

Exceptional

30 Apr 2026

Kelvin

The staff were very nice and helpful. They informed me that they don't serve a hot breakfast and recommended to go to a nearby cafe for breakfast. Property was clean and the room was amazing

Partner

10/10

Exceptional

29 Apr 2026

feng mei

Our first time in japan. Lots of affordable restaurants nearby, trains and grocery stores nearby. Be prepared for lots of walking and stairs. Good clean affordable hotel we probably pay more for high season unfortunately miss cherry blossom season. We enjoy yakiniku and conveyor belt sushi the most and tried every bento boxes. Hope to come back in the future we enjoyed our visit. Thank you to all the strangers that help us on the train station who help us guide us on the right path when we got lost and must have is apple map good for directions and google translate that help navigate everything in japanese.

Partner

10/10

Exceptional

28 Apr 2026

Elizabeth

We had a superior room that, although tiny, was equipped with a small kitchen and laundry facilities. The washer/dryer unit was very useful to us. The staff's English was a bit hit and miss but we managed to make ourselves understood. The location is very good, being 5 minutes from the famous Shibuya crossing and a bit less to the metro station from which direst trains are available to most of the major tourist sights. I would definitely stay at this hotel again.

10/10

Exceptional

28 Apr 2026

Sandra

Clean rooms and lobby areas. Located in nice neighborhood with Family Mart right next door so that was convenient. Very nice staff member helped us with the online form to send our luggage to the next hotel. I wish I got her name because she was very helpful and friendly.

Friends

10/10

Exceptional

27 Apr 2026

Caroline

Was a great trip

Partner

10/10

Exceptional

24 Apr 2026

Cathy

Washing machine in the room

Friends

10/10

Exceptional

24 Apr 2026

Keisha

The laundry service was convenient with the washer in the room. Staff were friendly and helpful. AC worked, but had to have your room key inserted into the switch to keep it on while away. Would stay again! Conveniently located close to shibuya station.

Friends

10/10

Exceptional

23 Apr 2026

Lilly Thienchau

Clean room and comfortable room

Family

10/10

Exceptional

22 Apr 2026

Marshal

Clean room very convenient location, laundry services were a massive help

Partner

6/10

Pleasant

20 Apr 2026

Nick

The room wasn’t overly clean. I don’t think the room has been vacuumed and I don’t appreciate seeing previous guests’ hair either on the walls or floor.

Partner

10/10

Exceptional

20 Apr 2026

Ryan

Most spacious room I stayed in Japan and washer/dryer in room is unbeatable.

Partner

6/10

Pleasant

17 Apr 2026

Trang Thuy Ngoc

Good service

Friends

6/10

Pleasant

15 Apr 2026

Edward

Very tiny space and limited service.

10/10

Exceptional

15 Apr 2026

EDWARD

The room had everything needed and a washer and dryer. Great location also. Right next to station

10/10

Exceptional

13 Apr 2026

Jerick

Free breakfast buffet and shuttle bus ( text them earlier before you arrive so you dont walk from the station) made the plave satisfactory

Partner

8/10

Excellent

12 Apr 2026

Lloyd

Clean room. Good location. Would stay again for short trips.

10/10

Exceptional

10 Apr 2026

Tersa

Great location for Shibuya. We arrived early and got access to our rooms straight away at no additional cost which after a 14hr flight was greatly appreciated. Room had a washing machine, microwave, induction hob, plates and cutlery. Everything you needed.

Partner

10/10

Exceptional

09 Apr 2026

Caitlin

Loved everything about this property. Very clean. Staff is very helpful. Convenient washer and dryer in the room. Will definitely stay here again.

Partner

10/10

Exceptional

07 Apr 2026

RAUL R

Although it is common that hotels are tiny in Japan. The room is very clean. The only thing missing since our room is located in an annex building, theirs is no water and ice dispenser. Location is within walking to Shibuya station, Shibuya Crossing, commercial and restaurants and airport limousine. Staff are welcoming. We did not use parking since we are travelling by gullet train, train and Uber.

Partner

10/10

Exceptional

04 Apr 2026

Joel

Very convenient location near Shibuya station and restaurants. Also clean rooms and very friendly staff!

Partner

8/10

Excellent

04 Apr 2026

Adam

Rooms are a little small for 2 people. Bathroom is average. Location is great, but depending on the room you can hear the trains passing until midnight.

Friends_and_family Friends

10/10

Exceptional

03 Apr 2026

Julio

Washing/dryer came in handy

2/10

Poor

02 Apr 2026

Hoang

Rooms were extremely dirty. Pubic hair was found on beds even after changing rooms. The rooms had cracked walls, water damage, and strange stains. Completely unacceptable

Partner

8/10

Excellent

31 Mar 2026

Victor

Kitchen had everything necessary. The washer dryer was wonderful. The room had stains in the carpet and bed sheets were towards the end of their useful life. Location was good. Short walk to shibuya.

10/10

Exceptional

25 Mar 2026

khuong An

Perfect with washer/dryer, meal utensils and a light burner. Wonderful