Name: Tokyu Stay Aoyama Premier
Address: 2-27-18 Minamiaoyama Minato-ku Tokyo, Tokyo, 107-0062, JP

10/10

Exceptional

24 Jul 2026

Martin

Personnel accueillant

Family

10/10

Exceptional

03 Jul 2026

DAVID LESLIE, PHILLIP

Just a quaint hotel with great facilities especially for one week plus stays. Kitchenette and washer/dryer are so hsndy

10/10

Exceptional

02 Jul 2026

Natasha

So happy I stayed here! The location was perfect, great area and close to metro lines and the hotel was super clean and comfortable, I really enjoyed my stay, would repeat.

10/10

Exceptional

30 Jun 2026

Donato

We had a room in the 22nd floor and got to see a view of the Ginza stripe. Pretty sweet. I really liked that it had a laundry inside my room, made it easier for me to do laundry if needed.

Partner

10/10

Exceptional

25 Jun 2026

Adriana

It was really nice, the location is amazing, excellent staff. Amazing amenities, the size of the room is not big but is not tiny neither. Laundry inside the room was a great plus!

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Adriana

Staff were really friendly, excellent location and great amenities. For sure I would recommend it. And the washer machine in the room and size room make a huge difference here in Japan

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Boris

Very helpful staff. I forgot my charger, returned next day and it was stored under my name. Was released after showing passport. Good quality shower head, cloth waser in room. Good quality coffee in lounge area.

10/10

Exceptional

12 Jun 2026

Juanita

Great stay! The room was spacious and very comfortable. The hotel is conveniently located close to the train station, which made getting around super easy. The staff were very nice and helpful throughout my stay. Would definitely recommend!

Family_with_children

10/10

Exceptional

10 Jun 2026

Yukiko

we stayed here a few times before. excellent location, easy walk to ometosando for shopping, many restaurants and breakfast options and bakeries a very short walk away, ginza line subway close by and even the yakult swallows baseball stadium a few blocks away. great views out the room windows of most of central tokyo and big beds, a couch and enough space for comfort. the lobby has a smoking lounge and a free coffee, espresso, latte, matcha machine. the new lounge is very nice, its outside in an adjoining building and has drinks, pastries, showers and gym equipment, all complimentary for guests. we will be back next year guranteed.

Partner

8/10

Excellent

08 Jun 2026

Jessica

Lovely place. Wonderful Area. Close to everything you could possibly need, and trains too. Staff was great, met every need I asked for.

Partner

10/10

Exceptional

29 May 2026

Dimitri

Clean. Good location. Decent amenities. In room washer/dryer is great.

Partner

8/10

Excellent

22 May 2026

Jennifer

We had 2 rooms- premier twin and premier double. The twin was large, clean etc and the double was quite dirty. Carpet was filthy, walls needed wiping down, sofa needs deep cleaning.
Nice facility overall but they need to deep clean some of the rooms.

Friends

6/10

Pleasant

20 May 2026

Miyako

Very small room size for the price but clean. Staff was nice.

Partner

10/10

Exceptional

18 May 2026

Kim

Great location, large room and beds, quiet and a fabulous view.
Close to train station and convenience stores. Easy walk to Shibuya and Harajuku. Would recommend. Had a superior twin room on the 24th floor.

10/10

Exceptional

18 May 2026

Susan

Great neighborhood and delightful hotel. Super nice and helpful staff, and a great lounge available to guests if you want to recharge somewhere other than your room. Laundry IN YOUR ROOM was a game changer!!

Partner

8/10

Excellent

15 May 2026

Andrea

+
Convenient location and great city view from the room.
New arrival lounge was nice to grab coffee and light breakfast

-
Mold growing on shower grout that was easily wiped away, therefore had not been cleaned sufficiently
Washer/dryer in room did not dry clothes sufficiently
Arrival lounge has “gym” but only cardio machines

Partner

10/10

Exceptional

13 May 2026

Sara

I often stay at Tokyu Stay hotels during my visits to Japan, this one was probably my favorite. Best room view size and great location.

Family

10/10

Exceptional

04 May 2026

James

Great location and the welcome lounge was a happy surprise.

Partner

8/10

Excellent

01 May 2026

Stephen

This hotel is in a wonderful location but the room and bathroom - and especially the carpet - really need updating. This is the only thing preventing me from rating everything 5 star.
The staff and lobby amenities were great. But what really stands out is the brand new Reset Lounge. Located in the small alleyway next to the hotel itself, this wonderful oasis allows guests to unwind, refresh themselves with coffee, tea or juice (alcohol too if you want), granola, pastries and full showers. You can rest and relax before you check-in or after you check-out. They’ll even deliver your luggage to your room.

Partner

10/10

Exceptional

26 Apr 2026

Krishna

Excellent location

Self

10/10

Exceptional

25 Apr 2026

Yuri

The room is the perfect size for traveling and had everything needed including the laundry machine. AC is old but worked fine.

6/10

Pleasant

17 Apr 2026

Marie

Staff and amenities were excellent, but room condition was not thoroughly clean upon arrival. We found trash under the bed and behind the nightstand. There were also stains on the couch, and the bathroom had black mold in the grout and drain and a bad smell. We let them know about the mold and they did a thorough cleaning of the bathroom which helped. We did appreciate the washer/dryer and mini kitchen in the unit.

Partner

10/10

Exceptional

14 Apr 2026

Rebecca

Everything was perfect

Friends

8/10

Excellent

04 Apr 2026

Katherine

Hotel property seems on the older side, but clean. In-room washer/dryer greatly appreciated. Some staff were not very proficient in English. No daily cleaning unless you pay extra; otherwise just garbage and towel service -- if you request it.

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Julian

This was a great hotel and I really like that the room had a small seating area with a small couch and a table next to the bed. Staff were friendly and the room was clean and comfortable.

Self

8/10

Excellent

31 Mar 2026

Andrea

Nice location, easy to get to the train and easy to find. The facilities and view were great and the staff was helpful and friendly.

The rooms were fine - not spectacular for space (to be expected in Japan) and the bathroom wasn’t great compared to other facilities we had. Having a laundry facility and kitchen in the room was fantastic.

Water and coffee were available in the lobby, which was good.

We didn’t take advantage of the new reception area but would have enjoyed that if we had more time.

Overall a good experience.

Family

10/10

Exceptional

27 Mar 2026

Joey

There were moments when the room was warm. The fan helped but wished it were cooler.

Partner

10/10

Exceptional

25 Mar 2026

Anthony

The beds are pushed to the corner of the room. So it makes it difficult for one person to get out of the bed if you’re lodging as a couple.

Partner

10/10

Exceptional

24 Mar 2026

Smrthi

Great stay, good location

Partner

8/10

Excellent

23 Mar 2026

Sidney

The carpets could use some replacement significant stains on the carpet and walls shows the hotels' age.

Self

10/10

Exceptional

23 Mar 2026

Asana

とても快適に過ごさせていただきました。ベッドが少し硬かったので最後少し腰が痛くなってしまいましたが、ホテルのベッドにあまり期待はしてはいけませんね。笑　
ありがとうございました！

Self

10/10

Exceptional

18 Mar 2026

Jeson

best stay ever!

Partner

10/10

Exceptional

16 Mar 2026

ROBERT

the hotel staff are excellent, location excellent and the room excellent .

Partner

10/10

Exceptional

13 Mar 2026

patrick

Wonderful kind staff. The hotel was lovely. Excellent location.

Partner

10/10

Exceptional

12 Mar 2026

Jared

Great place especially when visiting Tokyo great experience

Partner

10/10

Exceptional

11 Mar 2026

Conway

Clean, comfy and washer for clothes!

Partner

10/10

Exceptional

08 Mar 2026

Jim

As typical of my other reviews, the room was clean and the housekeeping honored the magnet tag for limited cleaning (replace towels, remove trash). The main entrance is a bit confusing if you had exited gaiemmae station via exit 1A since you need to wrap around the corner where Ken’s Cafe is and walk past Citron and you’d see the entrance. If you take the same exit from the train station, but don’t wrap around the corner, and follow the first signs for Tokyu Stay, you will walk into a nice, small plaza-esque area and there is the Tokyu guest rest area (Not the main lobby). Here, the wonderful staff offered a towel as I was drenched from the rain and I asked if they could hold my bags for a few hours until the check-in since I was very early for check-in and the staff took my information and provided me with a receipt for my bags when it was time to retrieve them. Provided in the rest area was water, coffee and some small treats. The lobby area had free popcorn, water, coffee and teas and the staff was nice enough to relocate my belongings from the rest area up to the lobby area.

Self

10/10

Exceptional

07 Mar 2026

PATRICIA

Lots of shops a short walk away.

Self

8/10

Excellent

03 Mar 2026

Mei Che

Great location baby to 2 train stations, friendly staff and good sized room. Bed was a little hard for my liking, and the room could have been a bit cleaner nothing major but just small things.

Partner

6/10

Pleasant

26 Feb 2026

Gary Alexander

The staff was nice and the room has everything you need (microwave, washing machine, fridge) making our stay very convenient. The location is also great, walkable to Shibuya, Omotesando, Harajuku, Roppongi, and more!

However, the room was very small and some parts were dirty. The room is not routinely cleaned so stays between 3-4 days will not be comfortable.

Friends

4/10

Poor

20 Feb 2026

Eugenio

Hidden charges for lat check out, are completely outrageous, original night price was 17K yens (10 USD). I over slept for next day check out, they charge me. Late check out charge of 30K

8/10

Excellent

19 Feb 2026

Emily

Great location, room was a decent size, the mattress was very firm, had all necessities.

10/10

Exceptional

13 Feb 2026

William J

The staff was very helpful with the luggae transfer. Very respectful and kind. If I go back to Japan in the near future, I will stay at the same place.

Leisure Self

10/10

Exceptional

09 Feb 2026

Jonathan

Yes

Business

10/10

Exceptional

06 Feb 2026

Erik

Staff was very helpful and spoke English

10/10

Exceptional

04 Feb 2026

Miranda

This place is perfect for longer stays. It's so convenient how there's a laundry machine. Also close to a metro line. The staff is very nice.

Leisure Family

10/10

Exceptional

02 Feb 2026

Jacob

Clean room, fantastic staff.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Yoshio

Location

Leisure Self

10/10

Exceptional

29 Jan 2026

Ance

Everything was awesome

8/10

Excellent

28 Jan 2026

Hiroki

Good location

Leisure Self

6/10

Pleasant

24 Jan 2026

Jeffrey

Low budget cheap hotel with few amenities

Leisure Family

10/10

Exceptional

21 Jan 2026

Anne Marie

Had a great stay! The staff here are so friendly and made me feel welcome right away. Definitely recommend if you’re looking for a place with great service.

Leisure Partner

10/10

Exceptional

21 Jan 2026

JOEY ALBERT

Quiet neighborhood. Small room but clean and comfy bed. close to train station maybe 45 mins walk to shibuya.

8/10

Excellent

20 Jan 2026

Jeffrey

Clean room

Partner

10/10

Exceptional

20 Jan 2026

Lance

Great location, view was incredible, staff were helpful.

Leisure Friends

10/10

Exceptional

14 Jan 2026

Justin

Was delighted to see that my room had an in-room laundry machine – a single unit washer and dryer! The rest of the hotel experience was flawless as well.

Leisure Self

10/10

Exceptional

29 Dec 2025

Jaqueline

Clean de Room,

Friends_and_family Family

10/10

Exceptional

24 Dec 2025

Holly

The surrounding area of the hotel is quiet. Nearby a 7-11, train station, and fashion district.

10/10

Exceptional

07 Dec 2025

Joshua

Clean and comfortable stay off the Ginza line

Self

10/10

Exceptional

04 Dec 2025

Shirley

Great location

Leisure Self

8/10

Excellent

30 Nov 2025

ramon

Amazing location in a very fancy and peaceful neighborhood. Walkable distance to a lot of shopping and restaurants.

Leisure Family

10/10

Exceptional

30 Nov 2025

Sam

great view, really no issues whatsoever with our room. comfortable and everything was provided. TV supported chrome cast for mobile support to stream more western content like Netflix etc

Leisure Family

10/10

Exceptional

23 Nov 2025

Salem

Spacious room
Amazing location

Partner

8/10

Excellent

23 Nov 2025

Andrew

Great location and amenities.

Business_and_leisure Self

10/10

Exceptional

14 Nov 2025

Say Boon

Nice clean room with apartment like facilities like washer/dryer, microwave etc.

Business Family

6/10

Pleasant

11 Nov 2025

Alejandro

Rooms have clearly seen some damage from tourists. Cleanliness was fine. Convenient washer/dryer. Left luggage at front before check in but when I came back it was just sitting out there for anyone to get to, which is discomforting. Staff was either indifferent or very friendly, depending on the person. Convenient location, safe, but loud cars racing at night so hard to sleep without ear plugs. For a gaienmae stay it’s ok but could’ve been better.

10/10

Exceptional

05 Nov 2025

Nissa

Staff were great and helpful, loved having an in-room washer/dryer.

Leisure

10/10

Exceptional

02 Nov 2025

Adam

Great room and great location. Everything is clean and the staff is very helpful. You can ship luggage from the front desk to your next location.

It's more of a quieter locals feeling area right next to a metro stop. Getting to the major packed tourist areas like shinjuku and shibuya is only a couple train stops away so just takes a few minutes. There's a great local Izakaya, fast food, coffee and plenty of 7-11 and family marts nearby.

Leisure Partner

8/10

Excellent

02 Nov 2025

ector

Staff was very helpful

Self

6/10

Pleasant

28 Oct 2025

JOSELYN

The surprising first thing we saw was how small our room was. It was very challenging to move around even with 2 people and not being able to set out luggages the right way. We had to live this way a week having to put everything on top of each other just to have

10/10

Exceptional

23 Oct 2025

Taylor

What I’ll remember most about my stay was the polite and accommodating staff. They were understanding when my flight was delayed and I couldn’t check in until 4am. They also helped me forward my luggage to my next stay. I’m glad I chose Tokyu Stay Aoyama Premier and would gladly do so again.

6/10

Pleasant

22 Oct 2025

Tobi

Room could use a deep clean, lots of scuffs and stains on the walls. Otherwise it was in a good location.

8/10

Excellent

18 Oct 2025

LORRAINE

The room is a little older, dated, but has been well maintained. The staff were very responsive to my requests. It's convenient to have a little kitchen to make hot tea, microwave food, refrig.etc.. The washer/dryer in the unit is a nice bonus. I liked the location, quiet, clean, close to the train station, easy access to Shibuya, Harajuku, & Omotesando. They supply ReFa body wash, shampoo, conditioner, hair dryer, & shower head, a very posh brand. I loved the brand so much I ended up going to ReFa to buy the products in Omotesando Hills. I would stay here again!

Leisure Family

8/10

Excellent

14 Oct 2025

Neera

Room was clean. Didn't love that full housekeeping was for an addition feel, but I believe that's normal in Japan. The location was 10/10! Close to the train, only 10 minutes from Shibuya, and felt quiet and safe.

Leisure Partner

8/10

Excellent

14 Oct 2025

LEILA

Great location and good hotel overall. Small rooms and a bit dated. Dust on the vents and corners but overall Ok. Great to have a good washer/dryer in the room! Easy to use and gets clothes dry ( albeit needs 4hrs - we launched it in the am and left for the day)
Staff has very limited English so be ready to use Google to translate. Coffee is good. Quiet. Beds are comfy.
No cleaning for 7 days!! If you need new towels etc, they may charge you so just ask the housekeepers.

Leisure Family_with_children

10/10

Exceptional

13 Oct 2025

Olivia

the location was amazing! super walkable to the train station and also to Omotesando/Harajuku. It felt quiet enough from the hustle and bustle but still close and convenient to all major locations. the room was a bit small but that’s to be expected in Tokyo but it was perfect for our needs.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Mary

This room (queen bed) had the most space out of all our stays. The bed was comfortable, there was a kitchenette, and the washer/dryer in the room was super convenient. It was in a walkable distance to the metro lines, had a couple of good eats fairly close, and in a super quiet district. They provide robes and slippers for the rooms. My only complaints were the bathroom had a sewer smell when we first got there, and the hallway soundproofing wasn’t the greatest. Overall, this was a great location that wasn’t busy. I think I would stay here again because it’s nice to walk back to your hotel without a huge crowd all around. Oh, there was a grocery store around the corner and a 711 nearby as well.

Leisure Family

10/10

Exceptional

11 Oct 2025

Tushar

Was good and very friendly staff and room service was excellent.

Thank you Tokyu Stay.

Leisure Partner

10/10

Exceptional

08 Oct 2025

Sandy and Craig

Great location. So convenient to have washer/dryer in the room

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

Isabella Stephanie Priego

Perfect location

10/10

Exceptional

07 Oct 2025

meital

Great location with easy access to three different metro lines. Only two stops from Shibuya on the Ginza Line, and within walking distance of Omotesando and Harajuku. The hotel was very clean, well-equipped, and convenient. The neighborhood is quiet, and there are several convenience stores nearby

Leisure Partner

10/10

Exceptional

06 Oct 2025

Irina

This hotel has a great location! In a nice area of Tokyo, very close to the Gaemma subway station (Orange line). We were in 16th floor - great views! Rooms and hallways were very clean. However, be aware that they are very small (which is not unusual for Japan). Me and my husband were constantly rubbing elbows and in each others space. And absolutely no closet or drawer space. If you are traveling solo, it’s ok size. Overall, for staying in Tokyo, it’s a good price to quality/benefit ratio.

6/10

Pleasant

04 Oct 2025

Roy

Good subway links. Room compact. Nice lobby with tea and coffee. Helpful staff. In room washer dryer is very long cycle.

Leisure Partner

10/10

Exceptional

02 Oct 2025

Ali Riza

Große Zimmer für japan Verhältnisse

8/10

Excellent

21 Sep 2025

JOHANE ALIMAN

The hotel was 15min/20min walk from the Japan National Stadium, which was good for me. Also it's a 5min walk from the train station. I enjoyed my stay at the hotel 😄

Leisure Self

6/10

Pleasant

14 Sep 2025

Adriana

Great location. Used to love staying at Tokyu Stay when I needed a value-for-money option, but the condition of the carpets and upholstery in both rooms my family and I booked was terrible. Dirty, stained, terrible.

Leisure Family

8/10

Excellent

08 Sep 2025

Alex

The staff were very helpful, clean and comfortable, great location to explore.

Business Self

8/10

Excellent

02 Sep 2025

Madilein

Convent spot near the Gaiemmae station (Ginza line). We enjoyed the view and room ammenities. There is a washing machine in the room too which was very convenient for our stay.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Danielle

Location was excellent, air conditioning was amazing. Staff were helpful & the hotel was clean and comfortable. Would recommend for the price.

Partner

6/10

Pleasant

21 Aug 2025

Minseok

not providing bed

10/10

Exceptional

18 Aug 2025

Caroline

Really close to the train and supermarket. Walking distance to Shibuya crossing with convenience of train if you want to explore the wider region.

Leisure Partner

8/10

Excellent

12 Aug 2025

Le an

Hotel was clean and close to a station

Leisure Partner

10/10

Exceptional

09 Aug 2025

Ian

The property was very comfortable in all regards; a big bed, good ac (once you figure the buttons out), most rooms being quite spacious. I enjoyed the time I spent at the Aoyama Premier.

Leisure Self

10/10

Exceptional

09 Aug 2025

Seok Won

This place is located in a great area between Harajuku and Omotesando.
Most of places to shop are walkable.
The hotel area is quite calm and empty.

Business_and_leisure Partner

10/10

Exceptional

04 Aug 2025

Akari

Everything was amazing,especially the view from the room. Thank you so much for great stay experience

8/10

Excellent

29 Jul 2025

Ju

Very good

8/10

Excellent

28 Jul 2025

Verified traveler

Convenient and comfortable

Comfortable, convenient location close to Gaienmae station on the Ginza line. Small supermarket and a couple of convenience stores nearby plus many restaurants and coffee shops. Helpful front desk staff. Opted for a room with a kitchenette and washer/dryer which was very convenient. Kitchenette well enough equipped to make breakfast and, if you're creative, you could probably do much more if you were so minded. The room was bigger than the flat I used to live in in Tokyo so overall, a great option for us.

Partner

10/10

Exceptional

28 Jul 2025

Devine

Construction nearby the property, not the hotel's fault. Everything else is great.

10/10

Exceptional

27 Jul 2025

Hanh

Excellent

Business