Name: Luxor Bastille
Address: rue Moreau, 22, Paris, 75012, FR

6/10

Pleasant

23 Jul 2026

Hayley

Arrived during the heatwave. Room had no AC and a broken fan. Asked for some tap water in the morning, and was ignored. Room was small, but as expected, and fine for one night. Sheets and towels were of dubious cleanliness. Lift is very small, not good if you're claustrophobic or travelling with a lot of bags.

10/10

Exceptional

18 Jun 2026

Robert

Paris accommodation is expensive. No it's not the Ritz but, our hotel and room were great. Location is excellent! Acouple in our 60's we were travelling by train and access to metro etc was really easy. We spent more time walking though as plenty of really good bars and restaurants etc were so close. No, it's not right in the heart of the tourist district, it's way better! Better pricing, more local Parisian vibe and an easy commute to the key attractions.
The room was spacious and really comfortable. All we needed. Would totally stay again.
Staff were great. Ask very friendly and helpful. Thanks guys!! Totally recommend.

Partner

2/10

Poor

13 Jun 2026

Yumna

Worst hotel I have ever stayed in. So dirty and unhygienic- stains on the sheets, no pillowcases and BUGS. There was a bug infestation in our room, and they were crawling over our bed. I got stung by one (not a mosquito) and woke up with a very swollen eye - the insects are a health and safety hazard. They were on the hallway walls too, clinging to the mold. The fridge in our room didn’t work. The lift is also ridiculously small. They only provide one keycard for the room.

That being said, the reception staff was very lovely and helpful, but the uncleanliness of the rooms would make me never return.

Friends

6/10

Pleasant

19 May 2026

Yannick

-

4/10

Poor

17 Oct 2025

Ivan

This is a extra extra small hotel, room, bathroom, everything small and uncomfortable. But wait to see the elevator, this is a one fit person only elevator, never seen anything like this. Staff not particularly friendly and helpful (except one new guy last day) they dont speak any other language than French, I tried several without success.
Location is great, close to Bastille and at walking distance from Notre Dame.

Leisure Family

10/10

Exceptional

23 Sep 2025

Renee

Good basic hotel.

The hotel is basic but has what one needs. It is clean and comfortable. Convenient location for metro and Gare de Lyon. Would recommend adding decaf coffee to breakfast possibilities and soap in shower. The staff was excellent, very responsive throughout to all of our questions.

Friends_and_family Friends

6/10

Pleasant

06 Apr 2025

Fernando

Close to most venues. Front desk staff were very helpful.

Leisure Self

2/10

Poor

26 Mar 2025

Kevin

i would never stay here again even if it was free. The sheets had stains the bathroom was gross and no one spoke english.

Leisure Partner

2/10

Poor

17 Sep 2024

Matthew

Extremely dirty interior - not many light fixtures working and there was a power outage and loud alarm sound the last day of the stay, as well as screaming child in another room and general chatter from the main floor lobby at all hours.

Leisure Self

2/10

Poor

15 Jun 2023

Hailey

Avoid at all costs

Owner is a scammer. It’s not clean at all. They don’t even change the sheets between stays. It was disgusting and the owner is very disrespectful and rude towards customers. Hotels.com weren't any help either. They still made us pay the entire rate even though we left as the room was gross

Partner

10/10

Exceptional

09 Jun 2023

Camille

Thank you for making our Paris vacation wondweful!

Perfect hotel! Not only was it very clean (every day the staff cleaned our room!), but I always felt safe and comfortable. The staff was very good. They were attentive, kind and always helpful. I would be happy to stay there for every visit to Paris.

Friends_and_family Family

6/10

Pleasant

18 Oct 2022

Armando

Daño en ascensor esto provocó molestia por estar en el cuarto piso para el trasladado de maletas y otros

Business_and_leisure Family

4/10

Poor

04 Sep 2022

Patrick

This was like a mom n pop place. When I went there the place was not clean and no toilet paper. I was locked out of the hotel in the morning. More like a hostel instead of a hotel

Leisure Self

10/10

Exceptional

31 May 2022

Loretta

Near the Gare de Lyon

I moved to this hotel to be close to the Gare de Lyon. I chose an extremely budget option since this was not a planned stay - last minute mixup. So I was prepared to take the smallest cheapest room - only staying one night. When I got to the hotel about 9am, the concierge was happy to store my luggage for me while I went out exploring. When I got back, she had upgraded me to a bigger, nicer room. They were very accomodating. This is not a fancy hotel, but the service ( and the mattress) were just fine.

Self

4/10

Poor

20 Sep 2018

Verified traveler

Unhappy to deal with you hotel.com and this hotel

I had confirmation from hotel.com but when i arrived they said my name is not there and they have not recieve ny email from you about my reservation,they were unhelpful. Then i asked them to call you,then you have sent the email nd the problem solved

4/10

Poor

21 Jul 2017

Anne

Bof

Really dirty.

Family

2/10

Poor

18 Jun 2017

Hervé

A place to be avoided

The room was supposed to be ready at 1.30 pm. I only got it by 3.30 pm. When I arrived, the lobby was dirty (since breakfast?) and the staff was arguing loudly with each other about the work to be done and which hadn't been done... Until late afternoon, it was difficult to pass, especially with suitcases, in the corridor of the 2nd floor as the vacuum cleaner had been \"forgotten\" in the middle. The room was small with an outdated bathroom (with an old tiny bath tub). It wasn't clean either: hair from previous customer on the bathroom floor. All in all, what I got was not worth the money I paid and I certainly don't recommend this hotel. I won't stay there again!

4/10

Poor

18 May 2017

Verified traveler

Needs some work

Bathroom sink broken. Some hallway lights out. Reception was on phone.

8/10

Excellent

17 Apr 2017

James

Great Location and Comfy

The room was a nice size for a single room and the bed was one of the most comfortable beds I've slept on in a long time. The location was great (close to two metro stops, Bastille, central Paris, and not far from Gare de Lyon). Wifi was a little spotty at times but overall pretty nice.

6/10

Pleasant

05 Apr 2017

annick

The room was quiet and big and had a big bathroom. However while the room was clean when I arrived it was then not cleaned daily and I had to ask the reception to handle that.

8/10

Excellent

05 Jan 2017

Carl

Affordable hotel

Very fair hotel considering the price, nice for a quick staying for one or two people, it is next to bastille's cultural and night life and gare de Lyon train station.

6/10

Pleasant

14 Nov 2015

Adam

Good location. Small room, adequate for a 2 star.

It's near the Bastille, and adequate rooms, but if you can afford better, I'd recommend better.

6/10

Pleasant

24 Sep 2015

Verified traveler

on a quiet street . Bastille metro. Very basic

Satisfied our needs for the price and location. Basic room but overall we are not picky --just want clean!

Partner

4/10

Poor

01 May 2015

Jim

OK for 2 Star

The bed was quite uncomfortable and the room small, is may be normal for a hotel of this type. The staff only spoke French.

Partner

4/10

Poor

08 Apr 2015

Verified traveler

2 nights in Paris

Poor noise insulation. I got worst possible room from 1st floor next to stairs and reception. Room was nice anyway.

6/10

Pleasant

28 Jan 2015

Abdelhakim

Simple and no frills

Simple and pleasant hotel, no frills. Staff could with customer training.

Family

8/10

Excellent

10 Dec 2014

Peter

Very happy.

Really good 2 star, warm, comfortable and friendly good service.

4/10

Poor

05 Sep 2014

Celestine

Disappointed

The room had not been cleaned properly. There were coffee stains on the wall, and on the door, and even urine stains on the toilet. Every day, I had to ask one employee to give me some toilet paper. I would not recommend paying for breakfast there either. The bread had been previously frozen, and then warmed up. Go to the local bakery next door! Do not spend 7 euros for breakfast. The carpet, everywhere, was filthy. hopefully, they will change it soon. It is conveniently located to the Bastille metro stop, but that is the only benefit. the employees were nice, but I still would not go back there.

8/10

Excellent

18 Aug 2014

Geoff & Vicky

Great Location

Small, older but refurbished hotel very close to the Seine and walking distance to Notre Dame. Great staff. We arrived in Paris very late - 1am - unexpectedly and a quick call to the hotel was all that was needed to be sure that someone would be there when we arrived. They did not have a 24-hr front desk, so we really appreciated that they waited for us to arrive.

6/10

Pleasant

27 Jun 2014

Verified traveler

Good for 1 nite

It was very well located near the Bastille and metro stops. The internet hardly worked when they said it should. The bathroom looked newly remodeled, but then the toilet seat wasn't clean and the shower towel was raggedy....as I said in the title, it's fine for one night....not for a lengthy stay or even weekend stay in Paris though.

4/10

Poor

27 May 2014

Verified traveler

Very small room ,clean bathroom, Good for 1 night

Tiny tiny lift and very small room, but clean small bathroom and comfy bed.... Good for a budget hotel 3 blocks from Gare de Lyon walking 15 minutes for 1 night stay.

2/10

Poor

17 Apr 2014

Egis

horrible hotel, heating system needs to be repaire

horrible hotel with unreasonably high prices; personnel absolutely unprofessional.
would never come back

6/10

Pleasant

23 Jan 2014

Verified traveler

Cheap in good location

Hotel was cheap and renovated bathrooms a surprise, nothing fancy but fine for the price.

Family

6/10

Pleasant

05 Jan 2014

Mick_1234

Decent budget hotel

Room was modest with basic bed, furnishings, etc as shown in pics but surprise was the renovated washroom/toilette which was great for a budget hotel. There is no elevator so I walked up to my room on old, creaky staircase. Staff only speaks French so that's an issue. I checked in late at night actually and woke up the guy to check in ....who came out wearing PJs and looked quite irritated. So my check in process was quite unwelcoming. Having said that I think for the price I paid, this was one of the better budget hotels I've been to in Eurpore. Esp for the renovated washroom with a big bathtub & big everything inside. Rest of the room and hotel is in the original (read old) state.

4/10

Poor

26 Dec 2012

Anis

Good location but not comfortable

I won't recommend a stay if you have a long day ahead.

6/10

Pleasant

04 Dec 2012

Verified traveler

This is your basic hotel. no frills. a good 2 stars!

6/10

Pleasant

30 Sep 2012

Akers

Not the cleanest, but gd location & could be worse

Basically, you get what you pay for. It's cheap!
I certainly wouldn't want to have a long soak in the bath, but its a great location and I would stay again for a night (if I couldn't find anything else quite as cheap)
There were 3 of us sharing a room. Beds were comfortable, but you wouldn't want to spend too much time in the room, but then why would you, when you're in Paris!
Wasn't all that clean, but it did the job on a very small budget! Wouldn't take kids!!! It's defo somewhere only to store your luggage and get your head done

2/10

Poor

07 Jul 2012

Farideh

The cleanliness of room was not satisfied at all. The bedspread was too dirty and had stains on it. There was two toilet paper in the bathroom and both of them was old. The staff was not very friendly with very bad English. There was no breakfast. If I travel to paris again, this Hotel will be my last choice.

8/10

Excellent

28 Mar 2012

Verified traveler

Good value for money

Excellent location, quiet room, with large single bed. DIdin't had breakfast, I thought it was better to go outside on a sunny terrace

4/10

Poor

31 Oct 2011

Verified traveler

Reminded me of why I didn't want to go to Paris

If you're looking for the true American experience of being totally abused and disrespected by arrongant French people, then I strongly suggest you go to this hotel !!!

When I checked in, the desk person didn't speak one word of English - I understand that I was in France but every other hotel I've stayed at in any country, the reception desk at least had a working knowledge of English. After checking in, I asked for a local map (one was not offered). Upon opening the map, I asked the receptionist where we were - she basically grunted and pointed. I then asked to mark on the map exactly where the hotel was - nope, she wasn't even close.

Internet wasn't working on the 4th floor and, when mentioned to the next person at the front desk, I was told that it was working. I then realized that they had internet at the first floor and they had no interest that it wasn't working on the 4th floor.

The maid left my window open EVERY DAY after she cleaned (?) the room - not my idea of good security.

The continental breakfast was a joke. No buffet, they bring you a crossiant, juice, coffee and some jam - THAT'S IT !!!! I asked for a second crossaint and they had to microwave another one (with an attitude). Now I'm no gourmet chef but I do know that when you leave something in the nuker for too long, it turns to rock. The second crossaint could have been used by the local builders to repair a wall.

Now I know why I didn't want to go to Paris !!!

2/10

Poor

13 Sep 2011

Kiran

Atrocious front desk!

A good front desk services or manners would have compensated poor condition of carpeting in the room and outside. I have never come across people who cared the least about customers (customer service)!

Partner

6/10

Pleasant

14 Apr 2011

Verified traveler

Hotel Luxor Bastille in Paris

I found this hotel just about adequate for a short stay.

The room and bath/shower rooms were small and the mattress old-fashioned, neither sprung nor foam rubber. However, it was firm, which suits me.

Location is reasonably convenient; a five to ten minute walk to the Place de la Bastille, another ten minutes to the Isle St. Louis.

The hotel has no particular character. Receptionists are reasonably pleasant.

8/10

Excellent

17 Mar 2011

Michael

Centrally located and economical

The Luxor Bastille was easy to find I knew it was not going to be the Ritz but I wanted a place to rest myself whilst exploring Paris. It was a very well located, budget hotel for exploring. The bed was comfortable, it was quiet but not very well maintained, the shower room, all servicable was not particularly clean with mould in the shower and a wobbly seat on the toilet. There was no plug for the sink and the floor tiles were badly chacked and chipped. HOWEVER, you pay your money you take your choice, for 50 Euro per night with it central location it was just great and YES I would stay there again, why pay Novotel prices. Just do not expect Champagne at beer prices. OK ?

4/10

Poor

09 Jun 2010

Mary

A little too sleazy

This hotel was about what might be expected fort he price. The room itself was fine but the street it was on was pretty grim and the \"staff\" was mostly invisible, usually in another room watching TV.

4/10

Poor

26 Apr 2010

Massimo

Please dont go!

It was one of the worst hotel we've never seen before.
The room was small with 3 beds. The bathroom was smelling, old and small.
The elevator was really small: no more than one person.
All the hotel is old and a bit dirty.
Good things: good price and nice neighborhood.
Bad things: all the rest.
we dont reccomendet it at all!

Family

2/10

Poor

13 Jul 2026

Christelle

Suite retard train ( hotel prevenu) je me suis présentée à 4h du matin ...porte de l'hôtel ouvert mais le veilleur de nuit en plein sommeil que j'ai eu des difficultés à reveiller... après avoir payé ma taxe de sejour, il me donne la carte d'acces à la chambre 102 ... je rentre dans la chambre, le lit défait, des paquets de chips ouverts et bouteilles, t-shirt et caleçon dans la salle d'eau ...bref je sors illico de la chambre et retrouve mon veilleur de nuit, qui ne semble même pas étonné de la situation. Il me donne une nouvelle carte pour la 406 ...j'ouvre, cela sent bon je vais prendre une douche et dormir quelques heures ...que nenni puisque le lit egalement défait, serviettes encore mouillées du précédent occupant, le savon ouvert, le verre de dentifrice sale, un reste de pizza et canettes de bières dans la poubelle... je descends avec les serviettes mouillées pour en récupérer des fraîches.. au moins prendre une douche et pour dormir tant pis je ne change plus de chambre ...et bien messieurs-dames, réponse du veilleur de nuit : pas de serviette avant 7h du matin , pas plus ému que la 1ère fois face à ce désastre... j'ai dormi 2h ( sans clim, elle fonctionnait pas). Et pour couronner cet hôtel, le detecteur de fumée dans la chambre est inexistant ! Je partage cette situation avec l'hotesse de l'accueil, pas plus compatissante et en souriant me souhaite une bonne journée. Donc A EVITER !!! sauf si vous voulez un scenario pour un film de série B.

Self

8/10

Excellent

18 Jun 2026

Bernard

Très bon accueil malgré mon arrivée tard dans la nuit.
Personnel efficace et serviable

Self

10/10

Exceptional

15 Jun 2026

Guillaume-Benoît

Il manque le bouchon de la baignoire mais sinon nickel

2/10

Poor

31 May 2026

CHJARA LESIA

J’ai réservé cette chambre pour mes enfants adultes, ils m’ont appelé en catastrophe en me disant c’est sale, il n’y a même pas de gel douche, on ne tient pas debout dans la baignoire pour se laver, le pommeau est trop bas.
Ce n’est pas un hôtel à recommander !!

Friends_and_family Family

6/10

Pleasant

26 Apr 2026

Pauline

Salle de bain sale
Le porte PQ était vraiment dégoûtant
Couverture pleine de cheveux et saletés diverses
Matelas trop dur

Mais très calme, température agréable, personnel aimable
Sympa pour une nuit

Self

10/10

Exceptional

23 Mar 2026

Stéphane

Toutes les cases sont cochées: cet hôtel à Bastille est un endroit agréable avec un personnel dévoué. Le petit déjeuner et de qualité, rien à dire.

Self

10/10

Exceptional

09 Mar 2026

YOHANN

Personnel à l'écoute et disponible
Localisation parfaite

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Pierre

Très bien merci !

Business

8/10

Excellent

02 Feb 2026

tierri

sympa

8/10

Excellent

18 Dec 2025

Line

Super pour une nuit c’était efficace et propre !

6/10

Pleasant

12 Dec 2025

Pierre-Alexandre

Chambre très correcte, radiateur non réglable (chaud ou très chaud) = trop chaud

Business

8/10

Excellent

05 Dec 2025

PATRICK

La chambre est petite mais propre et rénovée.
C’est bien pour une seule personne.

Leisure Self

4/10

Poor

26 Nov 2025

Mohamed EL

Bonjour,

Pour le prix j'avoue avoir été un peu déçu de l'expérience. Le point positif c'est la proximité avec la Bastille. Je dirais aussi l'accueil à l'arrivée. Après pas vraiment été satisfait même si on y dort. Les points négatifs c'est le service chambre qui ne semble pas passer, aucun gel douche à l'arrivée et l'impression que la chambre n'est pas toute nouvelle.

Leisure Self

4/10

Poor

12 Nov 2025

miladis

Réservation pour une chambre triple ( 3) adultes, à notre arrivé première difficulté on à trouvait que deux serviettes pour 3 personnes , robinet douche cassé , coupant, dangereux ( attention aux enfants ) chambre propre à notre arrivé mais
Les jours que ont suivis, pas de nettoyage en chambre, pas de serviette propre, pas de endroit pour poser les serviettes
personnel désagréable , manqué de professionnalisme 1,2,3,ou 4 étoiles la consigne
c’est la même dans le milieux hôtelier !! Rester professionnel, accueillant, aimable, sourient à l’écoute de la clientèle
Petit Hôtel bien situé, à 2 pas de la bastille et Gare de Lyon, restaurants
Dommage que le reste ne correspond pas.

Friends_and_family Family

10/10

Exceptional

24 Sep 2025

Joël

Tres bon hotel proche de la gare et du metro

Rapport qualite prix tres satisfaisant

Partner

8/10

Excellent

03 Jul 2025

Alain

Hôtel bien placé par rapport à la gare de Lyon

Self

2/10

Poor

22 Jun 2025

NOBUHISA

エレベーターがない。エアコンがないアメニティーが全くない。朝食ありの予約だったのに追加料金を取られた。タオルも端が破れてるようなタオルだった。当然交換もしてくれなかった。

Leisure Self

6/10

Pleasant

02 Jun 2025

Cirino

Ok

Friends_and_family Family

8/10

Excellent

21 Apr 2025

christine

Séjour convenable .

Séjour convenable , chambre et sdb propres . Le strict nécessaire mais suffisant pour un séjour court . Chambre solo 103 au 1 er étage à éviter car ds le passage du couloir donc un peu bruyant . Sinon , dans l’ensemble , hôtel plutôt calme . Bon rapport qualité prix pour Paris

Self

8/10

Excellent

05 Mar 2025

Jean Claude

Super bien situé rénové impeccable

Partner

8/10

Excellent

22 Jan 2025

JOEL

Hôtel bien ,proche de la gare de Lyon . vraiment bien pour les petits séjours .

Self

10/10

Exceptional

02 Jan 2025

Ismael

Séjour incroyable, chambre et service très incroyables. Personnel également excellent. Hôtel parfait à proximité de tous les transports

Partner

2/10

Poor

02 Jan 2025

Estefania

Estafadores

Increíblemente mal, tanto el trato de los empleados como las instalaciones. Reservamos una habitación más espaciosa ya que íbamos con varias maletas. No solo no nos dieron esa habitación si no que nos dieron la más pequeña que tenían y si no la queríamos nos invitaban a irnos en mitad del día 31 de Diciembre y con ninguna opción en ningún otro hotel. Vendieron nuestra habitación a otros huéspedes y por precio de una habitación doble dormimos en una individual. Sin duda el peor trato que he recibido nunca.

Partner

8/10

Excellent

06 Dec 2024

Doriane

Premier jour satisfaisant mais deuxième jour bruyant des clients de l'hôtel ont fait du bruit parler fort de 02 h a 04h00 sans aucune réaction de l'agent de nuit très déçue du coup

4/10

Poor

11 Oct 2024

Verified traveler

Below par

+ : Personnel were very kind and helpful. Great location.

- : Warm, humid and dirty rooms although newly renovated. You could hear everyone out in the hallway, in the neighboring rooms and out on the street.

Partner

2/10

Poor

11 Oct 2024

Benoit

À fuir

Chambre minuscule lit simple. On a l’impression de vivre avec la chambre d’à cote

Business

8/10

Excellent

08 Oct 2024

pascal

Hébergement pratique pour les voyageurs 24/24

Business

10/10

Exceptional

18 Aug 2024

Diego

Everything was good the owner was so friendly nice ne helpful!!!

Leisure Family_with_children

6/10

Pleasant

10 Aug 2024

Thierry

Hotel pratique birn situé

Self

8/10

Excellent

11 Jul 2024

Jean-Denis

Hotel simple et chambres qui le sont tout autant mais bonne literie, rue calme et procge du métro.
La Coulée Verte au bout de la rue est une superbe promenade !

Leisure

10/10

Exceptional

09 Dec 2023

Frédéric

Très bien et très sympa.

Leisure Partner

10/10

Exceptional

01 Dec 2023

PATRICK

Très bonne expérience

Excellent rapport qualité prix. Accueil et service impecables. Quartier calme et tres bien positionné entre Gare de Lyon et Bastille.

Self

10/10

Exceptional

22 Nov 2023

Isabelle

Très calme, bonne literie, personnel sympathique

Business_and_leisure Self

2/10

Poor

05 Nov 2023

Mohamed

Hotel sans chauffage

J’ai passé deux nuits horrible dans cet hôtel.
J’ai eu très froid et le patron refuse d’allumer le chauffage

Self

2/10

Poor

02 Oct 2023

Svend

Kan ikke anbefales.

Receptionist var helt ligeglad og kunne selv efter 7 dage på hotellet stadigvæk ikke husk mig.

Business

4/10

Poor

21 Aug 2023

Stephane

Pas du tout agreable, j’ai pas du tout aimé

Leisure Self

10/10

Exceptional

17 Jul 2023

Marie

Hôtel près de la gare de Lyon, accessible à pied. Chambre jolie et refaite, ascenseur, propre, personnel agréable.

Leisure Family

6/10

Pleasant

22 May 2023

Leny

Schone kamer, prima ligging maar geen faciliteiten, maar een handdoek voor twee personen, bed was veel te zacht

Leisure Partner

4/10

Poor

30 Mar 2023

isabelle

très moyen

Pas de chauffage avant 20h dans l'établissement. Heureusement le personnel est agréable

Business

4/10

Poor

21 Jan 2023

Verified traveler

pas cool du tout

J'ai eu la malchance de tomber sur une chambre dans laquelle le chauffage ne marchait pas, la chasse d'eau défectueuse (bruit infernal si le robinet reste ouvert)

Business

6/10

Pleasant

14 Nov 2022

Lucas

Problèmes d’humidité dans l’hôtel ce qui rend le séjour désagréable.

Business

2/10

Poor

27 Oct 2022

ERIC

SITUATION

Business

4/10

Poor

24 Oct 2022

Cedric

Pas d’eau chaude…

Hôtel dans un état fatigué, pas d’eau chaude le matin
220€ la chambre : inacceptable

Business

2/10

Poor

29 Sep 2022

Loic

Demandé chambre avec lit double
pour deux nuits.
Pas de changement de fait suite erreur
Dans la douche baignoire impossible de se mettre debout sous la douche.
Eau chaude tiède
Chauffage ne fonctionné pas
Serviette minuscule
Bref très mauvais souvenir
rapport qualité prix catastrophique

Business Self

2/10

Poor

07 Sep 2022

Daniel

El peor hotel

Gas de hotel parecía una casa embrujada nos fuimos inmediatamente

Friends_and_family Friends

2/10

Poor

08 Jul 2022

Laurent

Passer votre chemin

191 euros la nuit !!! C est une honte pour un hôtel si médiocre en accueil et ne parlons pas de la propreté.
Il n y a que le nom qui est Luxor .

Business

10/10

Exceptional

30 Jun 2022

Matthieu

Très bon hôtel

Business

4/10

Poor

13 Jun 2022

Jean-Marc

Expérience dégradée

Pas de serviettes pour 2 personnes à l'arrivée.
Pas de bouchon pour fermer l'évier ou la baignoire
Pas de possibilité d'utiliser la partie arrosoir de la douche, et le pommeau, moitié bouché, débite un jet dont la pression est désagréable...

Partner

2/10

Poor

05 Jun 2022

Verified traveler

Franchement décevant

Besoin d'une chambre pour un événement à l'accor arena, hésitez pas à voir plus loin.
-Prix qui a été doublé par rapport à ces tarifs habituels, suite à l'événement, c'est limite car le prix payé est très loin des services fournis.
-À l'arrivée, chambre pas prête, on m'a fourni une autre chambre, mais on ne m'a pas fourni la clé car le client précédent ne l'avais pas encore rendu. Bien obligé de rester dans la chambre vu que ce client pouvait revenir dans la chambre et partir avec mes affaires...
+La chambre était pas trop mal. Mobilier et lit convenable.
-Par contre la salle de bain, terrible. Une baignoire/douche, où il n'y a pas de bouchon donc pas de bain. La douche fuyait sur le pommeau supérieur. La barre tenant les pommeaux tenait par un petit miracle. La vitre laisse passer l'eau, donc flaque à la sortie. Les tiroirs sous vasques sont pas utilisable.
+Malgré la présence de bar pas loin très fréquenté, j'ai pu dormir la fenêtre ouverte presque sans bruits.
-J'ai limité été plus dérangé par le personnel le lendemain matin. Personnel qui tutoie les clients sans leur demander leur avis.
-Le petit déjeuner n'a rien à voir avec celui présenté en photo (comme le style vestimentaire du personnel). Il n'y avait pas de buffet. On m'a apporté, sans m'avoir demandé ce que je voulais, café/lait, yaourt, jus. Il manquait la cuillère, pourtant seul couvert à mettre vu le contenu du plateau. Pourtant ils ne semblaient pas tellement occupé, vu le temps à flâner par certains

Self

6/10

Pleasant

13 May 2022

occhiali jean

La proximité avec le 15/20.
La gentillesse de l'agent de service
La salle de bain

- La qualité très moyenne de la literie
- Espace bruyante la nuit

Business Partner

8/10

Excellent

09 May 2022

Verified traveler

Bon hôtel

Hotel bien situé. Personnel très aimable. Chambre petite mais pour une personne c'est suffisant

Self

6/10

Pleasant

19 Apr 2022

isabelle

J'avais réservé une chambre triple avec 3 lits simples et nous avons eu une chambre double avec un lit d'appoint pliant peu confortable.

Friends_and_family Family

4/10

Poor

08 Apr 2022

Verified traveler

Mauvais choix d'hôtel

Nous avons été très déçus de notre chambre ainsi que des services quasi inexistants....pas d'eau chaude pour la douche, il a fallu réclamer puis pareil le lendemain matin. Serviettes de toilettes pour une seule personne alors que nous avons réservé pour 2.
Concernant le lit, le matelas en cuvette .nous y avons tres mal dormi.
Tres déçus de ce choix...c'est ma 1ere mauvaise expérience depuis que je reserve mes hotels chez hotels.com

Partner

6/10

Pleasant

28 Sep 2018

Laurent

Correct

Les chambres devraient etre rénovée. La salle de bain contient des elements casses. Un hotel correct malgré tout.

2/10

Poor

21 Jun 2018

Verified traveler

A fuir

Horrible. Hôtel sale et bruyant, des draps tachés et troués, la sdb avec encore des poils des précédents colles au carrelage de la douche, à fuir sans hésitation, je n'y mettrai plus jamais bien les pieds.