Name: Holiday Inn Paris Gare de Lyon Bastille
Address: Rue De Lyon, 11, Paris, 75012, FR

10/10

Exceptional

28 Jul 2026

Justin

Super hôtel, bien situé et propre. Petit point, l’insonorisation des chambres n’est pas optimale.

10/10

Exceptional

24 Jul 2026

Amy

Great location! Shower was fantastic! Highly recommend m!

8/10

Excellent

17 Jul 2026

Rosa

Great location. The room was clean and nice.

Friends_and_family Family

4/10

Poor

04 Jul 2026

Yanneth

Fui a este hotel por qué decían que te guardan el equipaje pero cuando salí para regresar al siguiente día
Se negaron a guardar el equipaje sus empleados de recepción muy poco atentos
Definitivamente no regresaría a este hotel

Friends

10/10

Exceptional

28 Jun 2026

Cinthia

The breakfast is great! Everybody was helpful and nice

Family_with_children

8/10

Excellent

22 Jun 2026

Jan

We stayed here for the proximity to Gare de Lyon. Were caught in a heat wave. Luckily, the airconditioning was working well enough to keep us cool.

Partner

10/10

Exceptional

09 Jun 2026

Walter

Great location. Close to the Metro and Gare de Lyon. The staff were all very helpful.

10/10

Exceptional

04 Jun 2026

MOSHE

very good and good staff

10/10

Exceptional

03 Jun 2026

MOSHE

Excellent hotel

Friends_and_family Family

10/10

Exceptional

30 May 2026

Chris

Hotel is close to Metro, train station. Very clean.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Greta

Staff provided great service. Room was clean and hotel well-kept. We had a great stay!

10/10

Exceptional

21 May 2026

Caroline

We liked this hotel where we stayed for 3 nights. Very close to Gare de Lyon which worked well with our plans. This isn’t a classic Holiday Inn, it really has more cachet and the architectural details that make you feel you are in Paris. We had a room with a balcony which we enjoyed. Our room was an ok size for Paris but we didn’t have a basic room and heard that the basic rooms were quite small. Ours had a brand new bathroom and was well designed so it didn’t feel too small. The area is average, so there are dining options and your classic Paris staples but nothing earth shattering. The hotel restaurant seemed very nice although not cheap. We didn’t end up going but noticed the food and drinks menu looked top notch. Grocery store in front for basics and snacks.

Partner

8/10

Excellent

21 May 2026

Philip

Elevator service is a problem -- too small and out of service. Dropping off luggage is a problem. There is no place to stop the car except in an active bus lane, and there is no on-site parking. Breakfast was good and the property is well-located, albeit directly next door to a sex shop. The staff is mostly helpful, though it is difficult to enter and exit the property due to the need to use a card key or be recognized by the staff both day and night.

Partner

10/10

Exceptional

18 May 2026

Stephen

It is okay for me to stay there for a few days.

Family

8/10

Excellent

14 May 2026

Luciano

Very nice property in a convenient location if you want to stay closer to a train station, metro stations .
It also offers great dining and entertainment options in a walking distance.
I do recommend this hotel in Paris .

Family_with_children

8/10

Excellent

12 May 2026

Olivia

Teeeny tiny little rooms, as to be expected considering the old Parisian buildings. But we barely squeezed into the room as a family of 4.

Friends_and_family Family

10/10

Exceptional

05 May 2026

Cristina

Staff is wonderful

10/10

Exceptional

04 May 2026

Jane

We arrived at the Gar de Lyon just before midnight after a train trip from Venice and were welcomed and granted a late checkout the next day. The hotel is within easy walking distance of the station. The room was clean and comfortable with a nice bathroom and USB charging ports for devices. Breakfast was buffet style with lots of options and a huge range of good bread and pastry. There was scrambled egg but you could also boil your own eggs. We really appreciated the comfort of the hotel after a day travelling and recommend it highly.

Partner

10/10

Exceptional

30 Apr 2026

Timothy J

Wonderful hotel conveniently situated just a little over a block from the Gare de Lyon train station. Wonderful breakfast and very helpful staff.

Partner

10/10

Exceptional

26 Apr 2026

Jasleen

Amazing stay!

Partner

10/10

Exceptional

26 Apr 2026

Jasleen

Amazing breakfast and super close to the metro! It is my second time back at this hotel and I loved it just as much as the first!

Partner

6/10

Pleasant

20 Apr 2026

Juliette Barker

Breakfast was very good - great selection at buffet
Bar/breakfast room was really nice
Evening barman especially nice
Rooms are a good size, but the towels are thin and our dear little balcony needed a good hose down. The room itself was very clean

Partner

10/10

Exceptional

19 Apr 2026

Cynthia

The staff was very friendly and helpful. The room was pleasant and the breakfast was excellent.

Friends

8/10

Excellent

08 Apr 2026

Soeren

Nice hotel, small but quiet rooms. Beds could be more comfortable. Very convenient location close to the train station.

Partner

4/10

Poor

02 Apr 2026

Rafael

The room appeared spacious at first, but upon lying down, my wife immediately developed hives and itching. We inspected the mattress and found it to be dirty, with hair and debris in the seams, and covered with a ripped plastic/fiber material. My wife is allergic to plastic, dust/carpeting, and had to take allergy medication for the remainder of our stay. We reported the issue immediately to the front desk (Michael and Inez), but the hotel was fully booked and we understood and agreed that we could not change rooms. At the same time, we were exhausted and hungry. Although we asked for the mattress to be cleaned and properly covered, the issue persisted. The carpets are old and the hotel is clearly in need of upgrades. Disappointingly, at my checkout the staff behavior at checkout felt dismissive and unprofessional. What was particularly troubling was overhearing, on the morning of checkout, what appeared to be a dismissive and inappropriate conversation between Michael and another staff member in the breakfast area regarding our complaint, accompanied by laughter. This behavior was unprofessional and added to our disappointment.

Photos and proof of stay are available. This experience significantly impacted our comfort and health for our days at the holiday.

Leisure Family

10/10

Exceptional

28 Mar 2026

Jan

Excellent location if you plan to take a train from Gare de Lyon. Lots of restaurants and bars within walking distance. Its a solid four star hotel.

Self

8/10

Excellent

24 Mar 2026

Minerva

Convenient location. Room was cozy.

Friends

8/10

Excellent

20 Mar 2026

Mr R A

Rooms are clean staff are nice and attentive and the bar and the restaurant were great

Business

10/10

Exceptional

17 Mar 2026

Mark

Nice location, close to rail station or for touring highlights in the area. Good breakfast with assortment hot and cold food. Only stayed 1 night during our travels.

Partner

8/10

Excellent

18 Feb 2026

Maree

Good location, easy access to Gare de Lyon station, excellent breakfast, good size rooms. Really appreciated the amenities beside the bed heads….power points, USB ports etc.
Only down side to the rooms is the top third of the bathroom wall is glass so when a person goes to the bathroom at night, the whole room lights up. This caused an annoying disruption to a good nights sleep.

Partner

8/10

Excellent

06 Feb 2026

Paul

Close to the Gare de Lyon, clean functional room for a one night stay. Staff friendly on check-in

Friends_and_family Friends

10/10

Exceptional

17 Jan 2026

Reda

Great

10/10

Exceptional

12 Jan 2026

Mark

Our room was very clean and comfortable. The shower and tub are combined. The tub has high sides so, if you have mobility issues, it may be difficult to get in and out. The breakfast is excellent. Location is also excellent, only 1 block from the train station.

Partner

6/10

Pleasant

10 Jan 2026

LINDA

The front desk staff were friendly and helpful.
The room we booked was quite small for two people with large luggage. The hotel did not have any luggage racks for our room so it was inconvenient having to put one luggage on a stool in the room and then take the luggage down and put the other luggage on the stool to take our clothes out.
The bathroom was small and only had two hooks to hang the hand and 2 bath towels. I recommend the hotel install more hooks for guests to hang their towels and clothes. The closet was super small and could only fit 2 coats.
For the price we paid for the room, we expected a more spacious room.
The hotel was located in a convenient location to sites and transportation etc.

Leisure Family

10/10

Exceptional

02 Jan 2026

Ezequiel

super clean and nice service

Business Partner

6/10

Pleasant

26 Dec 2025

Victor

The only reason you want to stay here if you have a train to catch up in the morning

Leisure Family

10/10

Exceptional

16 Dec 2025

Lourdes

Clean room, variety of breakfast options

Friends_and_family Friends

10/10

Exceptional

10 Dec 2025

Robert

Everything at this hotel was as promised. We got what we payed for and what we expected.

Business Family

10/10

Exceptional

07 Dec 2025

Reuven-Ilana

Clean very comf bed! Great Location, close to train travel, very nice staff

Partner

10/10

Exceptional

29 Nov 2025

Jaclyn

We stayed here for one night. The room was spotless, very clean and a nice spacious bathroom. Bed was extremely comfortable. The location was good as it was walkable to Gare de Lyon which was important to us. The neighborhood seemed safe. The breakfast buffet was not included but was excellent quality with lots of choice. We would stay here again.

Leisure Partner

10/10

Exceptional

10 Nov 2025

Louis

Everything was great, including the location.

10/10

Exceptional

06 Nov 2025

Cristina

This was our 4th time at Holiday Inn Gare de Lyon and by now it feel like home away from home. The staff many of whom I now recognize greeted us with warmth. The rooms are always clean and comfortable, breakfast is great with good variety. And the location of this hotel couldn’t be better, take the metro line 1 and you’re at the main attraction points. We can’t wait to be back.

Friends_and_family Family

10/10

Exceptional

05 Nov 2025

Kathy

I really appreciated the single room. It was perfect. Clean, ample beautiful bathroom. Bed was extremely comfortable! Beautiful staircase but also appreciated having a lift!

10/10

Exceptional

03 Nov 2025

Susan

Really enjoyed having boiled eggs on good toast

Partner

10/10

Exceptional

30 Oct 2025

James

Room was very modern and spotless. A very high standard of room too.

I was even able to hear the tv while I was on the toilet. Amazing

Leisure Family_with_children

10/10

Exceptional

29 Oct 2025

Ken

I have stayed at the hotel a number of times, good sized rooms and really friendly staff. Great location for Gare de Lyon. Try Bistro de la Gare nearby. My go to Paris hotel

Leisure Partner

10/10

Exceptional

13 Oct 2025

Fabio G.

Wonderful

Self

8/10

Excellent

05 Oct 2025

Virginia

The price was very affordable for the amenities. Room very small but we had everything we needed.

Leisure Partner

10/10

Exceptional

02 Oct 2025

Shadi

Excellent stay

Leisure Family_with_children

10/10

Exceptional

01 Oct 2025

Amber

Excellent! Location location location. One block from Gare de Lyon train station, surrounded by restaurants, coffee shops and shopping. All tourist attractions were a short train ride away and the area is busy and safe into the evening. Rooms werr small bus seemed to have been recently updated bathroom is stunning. Only feedback is showerhas a very high tub so would recommend accessible room for anyone with mobility concerns (making high steps.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Megha

Renovation is excellent. Bathrooms are wonderfully clean. Good lighting for makeup purposes.

Leisure Self

8/10

Excellent

20 Sep 2025

Randall

Multiple times staff members tried to enter our room without knocking and without notice. This is unacceptable.

Leisure Family

8/10

Excellent

17 Sep 2025

Iddo

Nice

Room 612 was extremely small
Mentioned it during checkout and was told we could have asked to change room...
Nice, but too late...
It wasn't our first stay at this hotel, as we like staying there. Good location. Nice rooms (except the one we just stayed in...), good breakfast.
We'll probably stay there again making sure that we'll get a decent size room

Partner

10/10

Exceptional

14 Sep 2025

Victoria

Wonderful Hotel

The mattress was incredibly comfortable! Bathroom very good size, good water pressure, good sound proofing in room, love the decor, the charm. Best Holiday Inn we have stayed at!

Partner

10/10

Exceptional

13 Sep 2025

Jc

Ideally located modern looking and appointed hotel near gare de Lyon and metro/RER. Many good restaurants within a very short walking distance. Rooms are well appointed, look and smell new and are extremely comfortable. One key observation, with 22 sqm these rooms are big, compared to Paris standard room sizes of between 12 and 15 sqm.

Partner

10/10

Exceptional

11 Sep 2025

Debra

Na

Leisure Friends

10/10

Exceptional

06 Sep 2025

Lauren

The property was very nice. Air conditioning didn’t work that great but luckily it wasn’t too hot out. Staff was very nice. Location was close to the train station. All in all, I’d stay here again.

Leisure Family

10/10

Exceptional

24 Aug 2025

Ana Maria

Great restaurants nearby

Leisure Self

8/10

Excellent

20 Aug 2025

Michael

Hotel was very nice, although we had a broken tile in our bathroom shower enclosure. Sex shop next door is not great for visitors with kids but I appreciate it’s not the hotel’s fault.

6/10

Pleasant

14 Aug 2025

Michael

Plastic mattress protectors

A disappointing experience, had to cancel after the first night. They use plastic mattress protectors on their beds - noisey when you rollover and terribly hot to sleep on, they don’t breathe. I woke up 4am and couldn’t get back to sleep.

Reception & housekeeping wouldn’t accomodate removing the mattress protector, so I was forced to cancel my remaining 2 night and look for accomodation elsewhere.

I’ve never before stayed at a hotel that use plastic mattress protectors. Unnecessary, wool protectors are sufficient. Plastic is uncomfortable.

Self

10/10

Exceptional

13 Aug 2025

Keisha

On the corner of everything. Right next to the train station with easy access to the mall. Great area with restaurants all around. The staff was very helpful

Leisure Family

10/10

Exceptional

09 Aug 2025

Guoqing

All was good except that the
bed sheet had a huge stain that looked like a print of something. We did not ask to change it since it was late.

Partner

10/10

Exceptional

06 Aug 2025

Stephen

Lovely and clean! Staff was extremely friendly and kind. Would recommend!

Leisure Partner

6/10

Pleasant

03 Aug 2025

Jessica

The property was fine for one. Igor stay before departing. The room smelled of sewage and the carpet was stained. The staff and facilities were good. Would recommend if looking for a very standard stay.

10/10

Exceptional

02 Aug 2025

Alexandra

Some of the rooms with balconies are amazing! We did have one issue with the air conditioning, and were moved to a different room (it was kind of a downgrade though but not totally awful), but then our second stay on that trip was in a nice balcony room- those are nice!!!

8/10

Excellent

30 Jul 2025

El sayed H

Na

Business

10/10

Exceptional

30 Jul 2025

FOUAD

Dirty

Leisure Partner

8/10

Excellent

23 Jul 2025

Beryl

Comfortable beds and housekeeping was very good

Leisure

2/10

Poor

22 Jul 2025

Miranda

We checked in and the air conditioning was broken in all three rooms we reserved. My son laid down on the bed and within ten minutes a bed bug crawled on him. Luckily we hadn’t unpacked anything, so we quickly left our rooms and went to the front desk. I was very discreet and showed him the video, he claimed he can only refund me for one room. I’m obviously uncomfortable and not allowing my family to sleep in any of the rooms at this point. He said he would have the manager call me the next day, that never happened. We called back the third day and the manager assured us they’d refund us. A week has passed and no refund, we called IHG direct and they informed us that hotel front desks cannot issue refunds. They opened up a case for us and assured we would hear back within 48 hours. Do not trust the Holiday Inn Paris. Also, there’s a sex shop right next door, so if you’re taking your family there, be aware. That should’ve been our first clue!

Leisure Family_with_children

10/10

Exceptional

19 Jul 2025

Elizabeth

Everything was excellent.

Leisure

8/10

Excellent

15 Jul 2025

Gregory

Located next to Gare du Lyon train station. Lots of transportation options. Main squares located near by. If you are going into the main center of the city often for your trip it’s about a 25min train into the main areas.

Leisure Friends

4/10

Poor

12 Jul 2025

Mounia

We liked the location. The first day we there
The bathroom flooded. We did not get the room cleaned until we left. On our last night the AC broke ! We were given a fan that we could not use due to how loud it was. It was exhot . We cracked the windows but flies came in and mosquitos. When we checked out we were given the option of getting our breakfast back which we had already paid for. Terrible stay. Regret so much picking this hotel!! There was a little sign that I took a picture of that said if we were not satisfied with any we would get that part refunded. Flood was not our fault, broken ac was not our fault

Leisure Partner

10/10

Exceptional

01 Jul 2025

Louis

Great!

Leisure Family

10/10

Exceptional

28 Jun 2025

yuniexy

Need menu on restaurant in English

8/10

Excellent

27 Jun 2025

Nai-Wen

The hotel does not replenish the finished items after cleaning the bathroom every day.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2025

Jessica

Perfect distance from the train station for easy travel around paris!

Leisure Partner

10/10

Exceptional

15 Jun 2025

Jacquelyn

.

Family_with_children

8/10

Excellent

15 Jun 2025

Gus

Nice well located hotel, staff is superb !

Leisure Partner

8/10

Excellent

13 Jun 2025

juan

Ok hotel

Leisure Partner

10/10

Exceptional

10 Jun 2025

DAVID

Absolutely the best hotel for the travelers that need to take a train at the Gare de Lion.

10/10

Exceptional

08 Jun 2025

Emilie

This hotel in a great location very convenient to the metro and train station. The staff is wonderful! The breakfast is super. We had a great stay here.

10/10

Exceptional

01 Jun 2025

Emma

Wonderful. Especially the staff. 2 very comfortable nights & close to the river Seine and Gare de Lyon (2 stops on the Metro to Gare de Nord).

Leisure Partner

8/10

Excellent

26 May 2025

Eduardo Javier

Great location to shops, restaurants, etc

Leisure Family

10/10

Exceptional

18 May 2025

Phuong

Wonderful, safe, convenient and great breakfast choices. Been to this hotel each time I come to pario

Leisure Friends

10/10

Exceptional

08 May 2025

Brent

.

Business Self

10/10

Exceptional

27 Apr 2025

Carolyn

Staff could not be more supportive and
Hotel was in immaculate condition. Would return enthusiastically

Leisure Family

10/10

Exceptional

25 Apr 2025

Julie

Great hotel, very clean and comfortable beds. We stayed here because of the location, close to the Gare de Lyon train station.

Leisure Family

10/10

Exceptional

23 Apr 2025

Gene

Excellent breakfast and access to Gare de Lyon

Leisure

8/10

Excellent

21 Apr 2025

Ahmed

Great location, business hotel, basic

Leisure Self

10/10

Exceptional

02 Apr 2025

Patricia

Nice staff, lovely room, central Paris.

Leisure Self

2/10

Poor

28 Mar 2025

Yasmin

I have never felt more unsafe in a hotel. The staff is rude and predatory. I am in the process to write a formal complain to headquarters about a violation of my well being by a staff member.

8/10

Excellent

24 Mar 2025

Katie

Rooms are great / quiet

The rooms are great, clean & spacious.

The reception is slow and it feels more like staying in an apartment as very little engagement with the staff at the hotel.

Friends_and_family Family

8/10

Excellent

22 Mar 2025

Changjiang

Good location. Very close to Gare De Lyon.

Leisure Family

10/10

Exceptional

21 Mar 2025

Susan

Wonderful clean comfortable hotel

It was wonderful. Clean comfortable room with great bed. Easy walk to everything and very customer service oriented staff. Loved the breakfast buffet but was sad when the really excellent round dark loaf was done but not replenished. Had to get there early! Really appreciate the fridge to store milk for tea and other things!

Partner

8/10

Excellent

24 Feb 2025

Carm Di

Great breakfast

10/10

Exceptional

02 Feb 2025

Sonia

Access to train stations and quiet

Leisure Family

8/10

Excellent

08 Jan 2025

JeanPaul

Good

6/10

Pleasant

07 Jan 2025

Martha

Average. Convenient location.

Leisure Self

10/10

Exceptional

04 Jan 2025

Leah

Great location and friendly staff.

Leisure Partner

8/10

Excellent

02 Jan 2025

Maritza

The Hotel was perfect in location.
However I requested a room change and the never gave me a response.
Also, the first day they left two water bottles and the second day they didn’t but I asked them and they said that just was for the first day.
That’s is not costumer service!

Leisure