Name: Novotel Paris Gare de Lyon
Address: Rue Hector Malot, 2, Paris, 75012, FR

10/10

Exceptional

23 Jul 2026

Mernice

Great hotel and great staff. Definitely recommend

10/10

Exceptional

18 Jul 2026

Fernanda

Hotel is amazing! Well located close to everything. Stuff is amazing!

Family_with_children

8/10

Excellent

17 Jul 2026

Meenu

The staff were helpful but the aircon was horrible. We slept with a standing fan in the room as the room felt so warm. I stayed for 4 nights. The first night it was so hot and I had complained so they did something and the aircon improved for the next two days (not perfect as I still needed the fan) but it was better and the last day was similar to the first night. I feel the hotel was intentionally reducing the temperature as my family could feel the difference in the temperature throughout our stay.

Family

10/10

Exceptional

07 Jul 2026

Mary

Loved the location next to Gare De Leon train station. Great having the pool and the breakfast was one of the best I’ve ever had!

Family

4/10

Poor

23 Jun 2026

YOGESH

Bad breakfast

Partner

8/10

Excellent

22 Jun 2026

Hwee Ling

Room was clean but rather small. Beds were comfortable.

Breakfast options was great but they close the dining restaurant at 10 when breakfast is until 10.

Hotel is located conveniently next to Paris Gare De Lyon. It feels less safe when it gets dark which people loitering around outside the hotel. The hotel entrance needs card access when it gets late so that makes feel safer once you’re inside the hotel.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

JIVTESH

Rooms were very tight for the price we Paid. We initially booked for 2 nights but switched to another 4 star hotel next night as we got a better view. Choose Marriott if prices are same. Marriott is a great hotel compared to this one.

Family_with_children

10/10

Exceptional

13 Jun 2026

Mark

Clean

Self

8/10

Excellent

11 Jun 2026

Jasbir

Our stay was good, particularly with children and easy access to transportation. Room was serviced daily. Staff was pleasant and helpful. Room was prepared well upon arrival.
Only feedback we have is, we ordered take out one night and we were hoping to sit and eat in the common area downstairs however we were advised all the seating in the lobby was for bar patrons and were asked to eat in our room which wasn't ideal for us.

Family_with_children

10/10

Exceptional

17 May 2026

Ghutai

Clean good breakfast

10/10

Exceptional

15 May 2026

Pankaj

Great Stay and good breakfast.

6/10

Pleasant

01 May 2026

Eduardo

Located right next to one of Paris Central stations . If you are passing through Paris is a good place to stay. However, if you plan to stay for a few days , I recommend staying on another centrally located hotel ( this hotel is 30 min by car to the Eiffel Tower and other attractions) . Please use the forward entrance of the hotel as the back entrance looks like very unsafe. Very good breakfast, food on the room service was tasteless. Staff was very nice. Overall 3/5.

Family_with_children

10/10

Exceptional

24 Apr 2026

BRIDGET

The hotel was quite clean. The breakfast was fresh and delicious with a wide variety of options. I used the pool often. It was a nice room with jungle style wallpaper and the sound of chirping birds. It is near the # 1 Metro which provides easy transportation to Notre Dame, the Louvre, Champs Elysees. There were other Metro lines as well and RER.
Although the lobby was attractive I would have liked it if there were more places to hang out to chat. There was only one couch. The rest tables and chairs where it seemed that you would have to buy something to sit there. All in all I have a favorable impression of the hotel.

Friends

10/10

Exceptional

17 Apr 2026

Lucy

Really enjoyed our stay at Novotel Paris Gare De Lyon! Staff were wonderfully friendly, the room was immaculate, and the beds were lovely and comfy. Tres bonne! We'd highly recommend it to anyone considering staying here!

Friends_and_family Family

6/10

Pleasant

06 Apr 2026

Lesly

Stay was ok, location close to train station is very convenient. Requesting things for the room was difficult. No outlets in the bathroom or close to a mirror to do hair. Didn't get enough towels, conditioner was not refilled. In the hotel lobby, made us move from the table we were sitting to give to another group.

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Johnne

Best location right beside Gare De Lyon train station.

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Fabiano

Perfect. Very close to the train station

Family_with_children

10/10

Exceptional

20 Mar 2026

Doug

I really enjoy the sensible design of the rooms to accommodate a person inhabiting it for a few days. It's aesthetically pleasing and super-functional. So many hotels don't have good room layouts.
It's too bad this quality is difficult to quantify/identify on ratings/offering sites. Too bad we don't have an AI agent to replicate my tastes. Oh wait, i can probably do that.

8/10

Excellent

31 Dec 2025

Karen

The room was clean. Friendly front desk staff.

Leisure Family

10/10

Exceptional

25 Dec 2025

Gosia

Very good experience, family friendly.

Family

10/10

Exceptional

21 Dec 2025

Momoko

The location is good, checkin process was efficient, the room was clean with complementary drinks and snacks.

10/10

Exceptional

20 Nov 2025

Mara

Clean room, courteous staff, good breakfast. Great location.

Leisure Partner

10/10

Exceptional

17 Nov 2025

James

Comfortable room, courteous staff, excellent breakfast, great location.

Leisure Partner

10/10

Exceptional

30 Oct 2025

Dominique

Large room. Great staff

Partner

2/10

Poor

17 Oct 2025

Jose

Greedy location

8/10

Excellent

10 Oct 2025

R K Dieter

Convenient

8/10

Excellent

25 Sep 2025

Glen

The hotel didn't arrange anything to celebrate our 40th wedding anniversary, not even a card. The property was good, disappointed with the swimming pool that looks smaller than advertised online

Leisure Partner

10/10

Exceptional

21 Sep 2025

Marek

Great location, good hotel.

Business Partner

10/10

Exceptional

09 Sep 2025

Kshitiz K

Great breakfast

10/10

Exceptional

01 Sep 2025

John

Excellent location for transport, 1 minute walk into the station plus loads of convenient and varied food options. Hotel is very clean and the staff friendly and helpful, beds and sofas etc. comfortable and relaxing.

The only possible downside is the pool could do with being a few degrees warmer - it's fine when you get in and get used to it...

Leisure Family

10/10

Exceptional

08 Aug 2025

Lindsey

Loved this hotel. It's right outside the train station so couldn't be closer. Cute little pool. Breakfast is mediocre but the rest of the hotel is excellent.

Leisure Family_with_children

8/10

Excellent

03 Aug 2025

Julian

Polite and helpful staff

Leisure Family

10/10

Exceptional

23 Jul 2025

Torkpour

Great hotel and service

Leisure Family_with_children

8/10

Excellent

20 Jul 2025

Yuzo

Located next to station Gare de Lyon. Convinient place for sightseeing Paris.

Leisure Family_with_children

10/10

Exceptional

19 Jul 2025

Patty

A quality hotel

8/10

Excellent

08 Jul 2025

David

Air conditioning did not work so room was stuffy. We were only staying a night so we didn’t pursue a fix.

Leisure Family

4/10

Poor

24 Apr 2025

Ayman

Terrible value for money, AC in the room doesn’t work, bathroom ventilation as well and most of all, despite having the DND sign on the door, someone went through our luxury shopping bags that were sealed!!!! Spend your well earned money elsewhere where they respect your privacy.

Leisure Family

10/10

Exceptional

14 Apr 2025

Amir

Excellent locations around for restaurants. 2 min walk to Gare de Lyon. Breakfast has lots of options but there is usually a few min wait time.

Leisure Self

10/10

Exceptional

08 Apr 2025

Charles

Close to train station pleasant and helpful staff.

Business Self

10/10

Exceptional

07 Mar 2025

Victoria

Great location and stay

Chose this location for ease of getting around it is literally next door to the train station and a direct route into centre of Paris and also Disney so perfect location for us as we wanted to do both. Didn’t explore the area itself but didn’t have any issues. Hotel staff were friendly. Complimentary drinks and snacks in room, handy fridge. Nice big shower and clean bathroom. Beds were clean and comfy. Can’t complain. Didn’t use restaurant or pool so can’t comment but all looked good.

Friends_and_family Family

10/10

Exceptional

05 Mar 2025

ALEXANDER

Rooms were very comfy and the hot chocolate from the bar was gorgeous!

Business_and_leisure Family

10/10

Exceptional

14 Feb 2025

Jason

It was en excellent stay. The staff were very professional.

8/10

Excellent

03 Feb 2025

Devi

Good stay close to everything.

Leisure Family_with_children

10/10

Exceptional

01 Feb 2025

Verified traveler

Perfect location, clean, modern

Location can’t be beat. Clean, friendly, modern, neat layout, dog friendly, tiny elevators, truly awesome stay!

10/10

Exceptional

01 Dec 2024

Verified traveler

Great stay.

Hotel staff were really helpful and friendly except the one bar/restaurant staff. Would be ideal if the hotel had a waiting area for guests. My elderly parents were waiting for our transfer to the airport and had a sandwich. I understand it’s policy for us to not consume outside food in a restaurant but we did not know/expect the entire lobby to be part of the restaurant/bar/cafe. Were promptly told to eat outside or in our rooms, so I bought a tea to stay seated and told my parents packed their sandwiches away as our transfer was still on its way. Unfortunately, me ordering to stay seated there made the staff really annoyed and became rather rude after.

Friends_and_family Family

6/10

Pleasant

30 Nov 2024

Pallavi

The bathroom door was broken and couldn’t be fixed as there was no technician available. As compensation, the person on duty offered to arrange transport to airport and provide breakfast. We were provided with free to-go breakfast the next morning during checkout but we had to pay for the taxi (even though the hotel manager called/ arranged for it). Overall the property is ok for short stay due to proximity to the Gare de lyon station.

Leisure Family

10/10

Exceptional

29 Oct 2024

Gisli Jon

Weekend in Paris

Very well located.

Friends_and_family Family

10/10

Exceptional

18 Oct 2024

DEREK

it was very convenient

Leisure Self

10/10

Exceptional

14 Oct 2024

Zi Yun

This hotel is family friendly with a kids area and a pool. and close distance to the gare de lyon train station. large rooms to accommodate families too. highly recommended!

Business_and_leisure Family_with_children

10/10

Exceptional

10 Oct 2024

Rayneil

Nice hotel with added bonus of pool and kids corner. Being so close to Gare de Lyon train station helps to get around Paris quickly.

Leisure Family

8/10

Excellent

06 Oct 2024

Vincent

Great hotel, service, location, value

This hotel? It's awesome! Right the Gare de Lyon, so you can't beat the location. Tons of restaurants around, and the train station's got all these cool little shops. Metro and RER are super close, so you're in Paris in no time. The hotel itself? Spotless. Staff's really nice, hook you up with extra towels, soap, a robe in a heartbeat. And they got a pool, which is great for the kids to burn off energy or just chillin' after a long day of sightseeing. I'd totally bring the whole family back here. Oh, the gym's not bad, a little light on equipment if you're a serious lifter, but it gets the job done.

Friends_and_family Family

10/10

Exceptional

05 Oct 2024

Gurinder

Vacation

Amazing stay

Partner

10/10

Exceptional

11 Sep 2024

BAO YUAN

Hotel is so convenient next to the train station and reasonable hotel price and lot of resturant

10/10

Exceptional

16 Aug 2024

Rosa

Amazing stay and location!

Leisure Family

8/10

Excellent

04 Aug 2024

Jayaprakash

Clean, Convenient and Cost-effective!!!

10/10

Exceptional

06 Jul 2024

Lisa

Great breakfast, clean and super close to the train station, Gare de Lyon.

Friends_and_family Family

10/10

Exceptional

05 Jul 2024

Laure

Parfait pour notre famille

10/10

Exceptional

24 Jun 2024

Andinet

I love the transport access to Paris city centre to international train station/eurostar/. I like it . The price is amazing and affordable

8/10

Excellent

20 Jun 2024

Darija

Nice hotel with good amenities. Pool great for kids. Front desk staff super helpful.

Business_and_leisure Family_with_children

10/10

Exceptional

17 Jun 2024

Arlene

Perfect location for our short stay, concert

Leisure Family

6/10

Pleasant

20 May 2024

Verified traveler

Mother/ child getaway

Hotel itself is good. It’s very big and attached to the station. The immediate area surrounding it is not advertised to go out after 8pm (it’s not safe) reception advises you so but it’s obvious. There is security on door. Our room right in front of elevator was a little noisy.
The area to anywhere is easily accessible by bus, metro and train (in main station) 10 mins by foot you are in a lovely walking area already.
Our room was large and comfortable. Very functional. The lobby area is a big open setting (pool also there). Bar and checkin in the middle. Breakfast restaurant also in this area and there is a children play corner.
A few room towels would be good. 1 bottle free water.
Breakfast ran out of food by 9 am which we found strange. Breakfast should enforce a clothes policy - some British tourists came in their pajamas (not appropriate ones either).
Overall ok for an affordable hotel with easy access links.
Lastly pool is great, we mentioned that a toddler had had an accident (poo) and next day it still wasn’t clean which is a shame.

Friends_and_family Family

10/10

Exceptional

01 Apr 2024

JEFFREY

Great staff, very helpful. Very close to metro which made travel easy.

Leisure Family_with_children

10/10

Exceptional

19 Feb 2024

Gloria Ximena

very well located with easy access to all places

Leisure Family

10/10

Exceptional

10 Jan 2024

Yankaday

Great location. The Metro is literally just outside and Metro Ligne 1 is the best metro line for getting to the major tourist spots. Lots of great dining options all around. The family had a fabulous time! Staff were very helpful and friendly

Leisure Family

8/10

Excellent

23 Oct 2023

Holly

It’s about Location

The furnishings in rooms were very simple, personally I like a bit more flair. .
The breakfast buffet was good.
Location good and close to station.

Business

10/10

Exceptional

07 Oct 2023

Andreea

Was looking for a safe hotel close to Gare de Lyon, this hotel is just steps away from the Gare. Friendly staff, wonderful location.

Leisure Self

2/10

Poor

29 Sep 2023

Shirwin

Upon arriving in our room we noticed that it was visibly unclean, particularly the bathroom (there was other people’s body hair in the bathtub). There was construction happening outside our room (constant jackhammering) that began at 7:30am. Our room was not cleaned the first or second day of our stay.
The second day of our stay we stepped into the elevator and noticed an overwhelming terrible smell. We looked down to see human feces on the floor of the elevator.
At this point is was obvious that the standards of cleanliness at this hotel were unacceptable.
We spoke to the managers Carla and Antoine, to let them know about these issues and to check out. We explained that we had no problem paying for the two nights we had already spent there, but we wanted to check out and be refunded for the remaining 8 nights that we prepaid for. The managers were extremely rude and unreasonable, refusing to refund us for the remaining 8 nights. The only thing they offered us was complimentary breakfast, given the disgusting condition of the hotel it is truly the last place in Paris I would eat. Our interactions with them were infuriating, they were dismissive and incredibly rude. They would still be able to rent that room out after we left, so there was no reason that they couldn’t reimburse us given the circumstances. We decided to leave and check in to an Airbnb which was lovely and clean. I will never stay at a Novotel Hotel again. Overall it was an awful experience.

Leisure Partner

10/10

Exceptional

20 Sep 2023

Ann

Very happy to visit this hotel.

My second visit, always a pleasure to be there.
A lovely pool to swim in as well.
Food excellent, staff kind and helpful and friendly.

6/10

Pleasant

06 Sep 2023

Birol

too many homeless and close the train station

Business_and_leisure Family_with_children

10/10

Exceptional

05 Sep 2023

Thierry

Perfect setting and conditions when seeking for a stay close to Gare de Lyon.

Leisure Partner

8/10

Excellent

12 Aug 2023

Angelica

Super convenient location if you want to stay close to the train station. The park in front of the hotel did not feel safe at night. I would definitely stay here again.

Leisure Family_with_children

8/10

Excellent

09 Aug 2023

Carolyn

Modern hotel right next to Gare de Lyon

Really nice modern hotel very close to Gare de Lyon. We paid extra for a room with a balcony on the 5th floor - really nice to have an outdoor space to have breakfast. Nice pool to have a swim in the morning.

Partner

6/10

Pleasant

08 Aug 2023

ATM JAFOR

Really dirty outside the hotel, saw a homeless person defecated a couple meters from the hotel entrance. Swimming pool is dark. Only good thing the train station is literally next door.

Leisure Family_with_children

8/10

Excellent

25 Jun 2023

JOSE

Train station proximity

Leisure

10/10

Exceptional

24 Jun 2023

Celine

I recently stayed at the Novotel Gare de Lyon and it met all my expectations and more. I highly recommend it. I stayed 2 nights with my 13yo son, in a 1 queen bedroom. The staff accommodated us with providing a room that had a sofabed. The pool is a nice warm lappopl, the gym has everything you need, the breakfast is excellent and can fit any tastes and food reduction. Delicious food. There is also a kids game room with a small baby foot and playstation games. The location was great. My son and I picked up scooters and we t everywhere with them. There is a lot of restaurant and nighife around as well as point of interests.the Seine is within a walking distance. Of course not around the corner from the Eiffel tower but we did not mind. We will be back!

10/10

Exceptional

18 Jun 2023

Armando

Excellent location

Leisure Family

8/10

Excellent

04 Jun 2023

Ricardo

Right next to train station.

10/10

Exceptional

28 May 2023

Giraux

everything was perfect, people amazing and kind. room excellente. free bar each day.

Friends_and_family Family

10/10

Exceptional

01 Apr 2023

Lisa

Excellent location and comfort

I will stay here any time for travel. It is just a few steps to the train station which means it is convenient for travel plus there are multiple food options nearby. The rooms are excellent and clean. Staff is great.

Business

10/10

Exceptional

30 Jan 2023

Victoria

Great, easy stay. Thank you!

We had such a lovely time, the staff were friendly and pleasant and very helpful. I had asked if we could leave our bags as we arrived early in Paris on the date of arrival and was offered a room as it was ready. This just made our day as we were able to freshen up and head out again. The room was a great size, bathroom spotless, the refreshments were such a nice touch and the place was so clean. The pool was lovely too.

Friends_and_family Family

8/10

Excellent

24 Jan 2023

Emanuele

Very satisfied, although I would include more veg friendly options at the restaurant

Leisure Pet

8/10

Excellent

30 Dec 2022

Zhan

Nice place and good staff

Leisure Family

10/10

Exceptional

27 Dec 2022

Gaelle

Family Trip

Perfect room for a couple and 2 young kids. One of them slept on the sofa (very comfy) and the other in the baby cot (very clean). We had a very peaceful and warm night. We used the pool twice and the area was clean and well kept. The staff was friendly and helpful. The Nespresso in the room was a nice touch. The location of the hotel is great with plenty choices for diner and loads of metro option from Gare de Lyon.

Friends_and_family Family

6/10

Pleasant

22 Nov 2022

SANG CHULL

Tem

Business

10/10

Exceptional

14 Oct 2022

Linda

Convenience to train station and it was very clean!

Leisure Friends

10/10

Exceptional

04 Sep 2022

Jean Philippe

Centrally located in Paris close to transportation hubs
Surroundings with starnge crowd at night

Leisure Family

10/10

Exceptional

30 Aug 2022

Marcio

Newly renovated rooms

Leisure Partner

8/10

Excellent

29 Aug 2022

Stephen

Good location, spacious room

Convenient location, near Metro (M1) and Train. Many restaurants. Rooms are clean & spacious with modern design.

Friends_and_family Family

10/10

Exceptional

28 Aug 2022

Pascale

I loved this hotel - great location near the Gare de Lyon, large room, quiet, very comfortable bed, and a balcony!

Leisure Self

10/10

Exceptional

09 Aug 2022

Natalia

Novotel le Gare De Lyon was a pleasant surprise! We booked because of location as we had to catch TGV train from that station, but it turned out to be a wonderful hotel, nice pool and work out room. Comply beds. Highly recommend!

Leisure Family

10/10

Exceptional

01 Aug 2022

Rockland

Fantastic staff! Went the extra mile. The hotel sits directly next to the train station. The metro, trains and buses were all in the same block. The breakfast buffett is well stocked and served from 7-11am.

Leisure Family

10/10

Exceptional

30 Jul 2022

Tracey

Great breakfast, clean rooms, quiet location after hours, close to transportation.

Leisure Family

4/10

Poor

21 Jul 2022

Deanna

Do not let the pictures fool you! This hotel is not user-friendly! Overpriced, and the pool is the only amenity. The air conditioning is a joke. The fridge is big enough to hold 4 small water bottles. The room size is small and the shower has a glass wall that is open to the rest of the room, who needs to watch their friends shower?! The beds are uncomfortable and the bedding and pillows suck. There is no ice machine in the hotel, but the staff in the bar were kind enough to fill up our ice daily. The daily buffet style breakfast was very nice. The only positive about the area is that it is close to a good metro station.

Leisure Family

2/10

Poor

07 Jul 2022

Antonio

Room cleanliness was very poor. Dirty walls and hair. Room was dark and uninviting. Check in was not friendly.

Partner

10/10

Exceptional

21 Jun 2022

Giovanni

Ok

Business

8/10

Excellent

09 Jun 2022

Verified traveler

Overnight stay.

The hotel was very good for our overnight stay as we were catching an early train to Milan the hotel is next to the Gare de Lyon so it was very convenient.

Partner

6/10

Pleasant

21 May 2022

SHERRIE

Property was clean, everything good except for the air conditioning, the staff controls the temperature, could not get room to cooldown enough to sleep, on the 5 th floor. Staff controlled the temperature at a level that is unacceptable. Hotel advertises air conditioning, but doesn’t allow you to use it. Hotel would be great except for that. Do not recommend due to this.

Leisure Partner

10/10

Exceptional

01 Jan 2022

Michael C

The front desk staff is always amazing. However, the housekeeping staff is a little relaxed about masking.

Always a good experience! Love this place!

Leisure Family_with_children

10/10

Exceptional

30 Dec 2021

Abdelhamid

Excellent location right next to the train station with very easy access. Property is clean. Staff is very helpful. Rooms are of a good size.

Leisure Family_with_children

10/10

Exceptional

22 Nov 2021

Allison

The service was excellent.