Name: Citizenm Paris Gare De Lyon
Address: 8 Rue Van Gogh, Paris, 75012, FR

10/10

Exceptional

07 Aug 2026

Carley

So close to the SNCF station and a metro entrance right around the corner. Very comfortable rooms for a few nights as well

Self

10/10

Exceptional

05 Aug 2026

Edward

We stayed for one night as it was very convenient to the train station. Staff was super friendly and helpful. While rooms are tiñe they are very functional, clean and very comfortable bed. Would recommend and definitely stay here again.

10/10

Exceptional

04 Aug 2026

Frances

I had an amazing experience here! CitizenM is my go to hotel all over the globe, the staff here at the Gare De Lyon location are so helpful, friendly and accommodating!
I loved my room and the city view. The food at the bar was yummy and I also found it cool that’s there an indoor smoking area!
Thank you to all at the CitizenM Gare De Lyon, I’ll definitely be back.

8/10

Excellent

04 Aug 2026

Richard

The staff are really helpful and generous with their time and expertise

10/10

Exceptional

31 Jul 2026

Shelly

Small room but designed to fit all well. Very clean and high technology. Everything is on iPad, from turning on/off lights, curtains and etc. convenient to use.

10/10

Exceptional

30 Jul 2026

Jodaren

Breakfast buffet’s really good, not a lot of options but what they have is good. The rooms are small but very clean and organized. If you’re travelling by yourself it’s perfect.

10/10

Exceptional

30 Jul 2026

Yessica

Very good
Breakfast was delicious ❤️

8/10

Excellent

28 Jul 2026

Staetia

Nice stay at this hotel. Staff was very helpful and friendly. Room looked exactly like the pictures, however was very small. Central location across the street from Gare de Lyon train station. Overall great stay

10/10

Exceptional

27 Jul 2026

Michael

Hotel was nice, close to everything. Staff were really nice and common areas were a plus.

10/10

Exceptional

27 Jul 2026

Abebe

Its a great place to stay!!

10/10

Exceptional

25 Jul 2026

Lorenzo

super easy convenient and comfortable stay. CitizenM is my favorite hotel option

10/10

Exceptional

23 Jul 2026

Catherine

ok

6/10

Pleasant

22 Jul 2026

William

The Citizen M is some type of \"concept hotel\" -- a concept that I did not appreciate. The room size is minimized -- the bed is pushed up against a wall and if shared by two people, one person has to crawl over the other to get out of the bed. I also did not like the all he electronic controls in the room. For example, the need to use an I-pad to turn the lights on and off. Furthermore, there is little is very little space in the room to store your suitcase, and the closet is too small to hang up most of your clothes. They only clean the room once every 3 days. In short the room is a mess. I guess it it is fine for one person, but the facilities are cramped for two people. Finally, I did not like the idea of having to travel down 9 floor to get water and ice (my room was on the 9th floor). Finally, I did not find the breakfast offered worth paying for. It's an economical hotel for Paris but not a great value. The staff was friendly and helpful.

Friends

6/10

Pleasant

22 Jul 2026

Sarah-Jane

Disappointing. Have stayed before so have to highlight this was not our typical experience. Room appeared to have not been cleaned, toilet flush stuck continually running with water on the floor. The blind was broken and could not be opened. Tv remote also not working but could be used with the tablet in the room.

Friends_and_family Family

10/10

Exceptional

22 Jul 2026

Stephen

Stayed only 1 night before flying back home but we found the hotel to be a very cool experience, kind of like a cruise ship cabin but very high tech with all lighting and entertainment controlled via the supplied iPad. Very comfortable bed and a perfect sleep before our long flight home.

Partner

10/10

Exceptional

20 Jul 2026

Melaine

CitizenM hotels are fantastic. Everything was fantastic. Loved the work station and lounge area , comfortable bed. Quiet room, lovely staff. Good breakfast.thank you!

Self

10/10

Exceptional

20 Jul 2026

Baron

Good location with getting everywhere being very convenient. Pretty is well kept and staff is great, highly recommended!

Partner

10/10

Exceptional

19 Jul 2026

Shawn

Very clean. A bit small of a room but really quiet and great AC. Free water at the bar which is a nice touch

10/10

Exceptional

14 Jul 2026

Daniel

Un peu petit

Self

10/10

Exceptional

11 Jul 2026

Sylvie

Près de la gare

Family_with_children

10/10

Exceptional

11 Jul 2026

BRUNO

Great location! Friendly staff! Modern rooms!!

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Julie

Il faut s'enregistrer à l'aide d'un ipad. C'est parfois ardu et le personnel à l'accueil doit nous venir en aide

Partner

6/10

Pleasant

08 Jul 2026

Daniel

Accueil horrible. Informations erronées. Check-in laborieux car instruction incomplète. Bling bling mais bien situé près de la gare de Lyon. Cher, artificiel et on loge les gens qui utilisent Hôtels ou Expedia dans les chambres cheap. On demande de spécifier la vue désirée mais c’est de la foutaise: on ne respecte pas ce choix. Bruits de drainage perpétuel dans la salle de bain. Décor moderne mais le reste?

Partner

8/10

Excellent

05 Jul 2026

Juan Luis

Hotel is ok to sleep, breakfast and lobby is ok, staff is friendly, the hotel is not that well maintained compared to other CitizenM, but is comfortable to sleep, the surroundings are ok, a little bit dirty as usual for beign close to a train station…

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Jorge

Amazing stay at Citizen M in Paris. Super cool room with full control of lights, music, sound, TV, shades and curtains from the room iPad. Also very spacious shower and restroom with cool lighting. Great check in experience as well.

8/10

Excellent

26 Jun 2026

Mark

Really nice room design great bed.

Business

8/10

Excellent

25 Jun 2026

STEVEN

Close to train and metro

10/10

Exceptional

21 Jun 2026

Julie

Excellent location, especially if you need to be near Gare de Lyon. It's right down the street and easy to get to with luggage. It's also near some cool nightlife spots. Lovely lounge and bar inside. I would absolutely stay here again. It's such a hidden gem.

Self

10/10

Exceptional

20 Jun 2026

Ellen

Excellent location across the street from Gare de Lyon. Stylish and comfortable as always!

Partner

8/10

Excellent

17 Jun 2026

Sara-Jane

Very interesting and modern! Check in was a little different for me being on iPads and self serve but the lady helping out was very attentive and did most of it for me.

Partner

10/10

Exceptional

14 Jun 2026

Christine

I loved everything about it ! Fast check in, spotless modern rooms, beautiful common areas, convenient for travelers !

Self

10/10

Exceptional

12 Jun 2026

shreya

Clean room. Slightly small but perfect for solo traveller.

Self

10/10

Exceptional

09 Jun 2026

Philia

Stayed here with my daughter for a 3 day Paris trip. Great location! We went to Disneyland Paris and Gare Du Lyon station is literally next door from which we got the RER A train directly into Disneyland. Staff are super friendly and helpful, always with a smile on their face. Easy to check in and check out on the ipads in reception. Room was spotless and bigger than I thought it would be. My daughter loved that everything could be controlled through an ipad. Would be nice to have a little coffee machine in the room as I can't start my day without one :) but lots of cafes and coffee shops on the doorstep. I would definitely stay here again.

Family_with_children

8/10

Excellent

07 Jun 2026

Bum

Everything is pretty good except there is no electric kettle to boil water.

Family

8/10

Excellent

05 Jun 2026

Konstantin

Air conditioning did not work in the room

Family

10/10

Exceptional

04 Jun 2026

Stewart

Helpful staff and a clean hotel with lots of green initiatives. We were helped at check in and also given information about breakfast and other facilities. We arrived quite late so had something to eat and drink in the bar area, and were there again for breakfast - food and service all good. We added all to the bill and it was easy to pay at checkout.

There is an upper level walkway directly from the Gare de Lyon which looks like it will eventually give direct access to the hotel. It’s not currently possible without descending a flight of stairs on the other side. Given we had luggage, we decided to return to the station via the road outside the hotel when we checked out. That way was on the flat, and there is a pedestrian crossing outside the station.

Partner

10/10

Exceptional

03 Jun 2026

pamela

I loved this hotel. It was a bummer that the rooftop was being upgraded, but that didn't matter. The staff was amazing and the place impeccable. I will definitely stay here again.

Self

8/10

Excellent

02 Jun 2026

Stephanie

This hotel is extremely convenient if you need to be close to Gare de Lyon. I did not like controlling everything with an iPad. I didn’t realize that I had to schedule room cleaning so that kind of sucked the first few days. Room is small but fine for one person. Staff was very nice, especially at the restaurant where I had to install myself one day to deal with work stuff.

One other unfortunate thing is that have covered the hotel in a banner which blurs the incredible view of the city! What a shame! Because I could see ALL of Paris, just through little tiny dots. The club level was not open due to renovations, so maybe there is a better view when that is available.

I would stay here again, if only because it felt a bit removed from the chaos of the city.

Self

10/10

Exceptional

01 Jun 2026

Kevin

We enjoyed our stay at CitizenM which is a very unique concept hotel.
This location is literally steps from the Gare de Lyon station (be sure to exit at the lower level onto Rue de Bercy) so very convenient for travelling.
Everything in the room was very clean and laid out with great efficiency. Even though it was compact, a lot of thought went into the arrangement and placement of various furniture and items for easy access.
Breakfast was excellent with many choices and served in a large cafeteria.
Free water is always available for filling.
Would definitely stay here again and consider it as a first choice for any location we visit in future.

Partner

10/10

Exceptional

01 Jun 2026

Emily

I had a great week-long stay at CitizenM Gare de Lyon! I was in Paris for a week-long academic conference during what turned out to be an extraordinary heat wave. While colleagues staying at the conference hotel (from another well-respected hotel chain) complained about the lack of good air-conditioning, I was fresh as a daisy in CitizenM's excellent a/c. I also appreciated the great filtered water tap in the bar/breakfast area, where I filled up my water bottle morning and evening. If you've stayed at a \"capsule\" hotel like CitizenM before, you'll know what to expect: rooms that are small but well designed, with a place for just about everything. The water pressure and temperature in the bathroom was excellent, and everything was clean. I paid for breakfast everyday, and it was fantastic -- a good selection of croissants as well as fruit, yogurt, granolas, juice, a range of bacon and eggs, and coffee to order in your preference. The multilingual staff was always friendly and helpful. The hotel is a block away from the Metro and trains at Gare de Lyon, but is also a short walk from other subway lines at Gare d'Austerlitz and Bercy. I would absolutely stay here again!

Self

10/10

Exceptional

31 May 2026

Vivian

This hotel is the epitome of a comfortable but beautiful stay. Its high tech features are user friendly and the staff onsite are very kind and helpful. The location is perfect being situated literally steps away from a major metro station in Paris and the canteen food is absolutely perfect. Loved my stay will be booking again.

Partner

10/10

Exceptional

29 May 2026

Wendy

Great hotel in a convenient location. Staff could not have been friendlier or more helpful.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Jason

The staff were excellent. Very friendly and helpful. The air condition is pretty mild, particularly for a heat wave. But that was a minor issue compared to all of the other great offers from the hotel. Would stay again.

Self

10/10

Exceptional

28 May 2026

Stephan

Friendly, helpful staff and great location!

Partner

10/10

Exceptional

28 May 2026

Ida

Simply amazing. From the moment you step off the elevator. Bar/restaurant open 24/7. Everyone was great! The staff is cross trained. So you get the same service at front desk as you do throughout hotel. Location is close to train, or you can uber or taxi. Rooms were great. Everything can be operated from iPad at bedside. They offer cleaning service everyday if you want. With their heavy cleaning everything is stripped from the room. Light is change of towels, etc. We will always stay here when in Paris. There is a “steaming room “ for ironing. The iron is attached to a steamer. I want one for home! There is a buffet breakfast for less than $20, which was amazing.

When we 1st arrived, because it’s in Paris center, you wonder if you made a mistake. Absolutely, not! Can’t wait til next year!

Friends_and_family Friends

10/10

Exceptional

27 May 2026

Konstantin

It was very hot in Paris May 25-27, and unfortunately air conditioning in the room was not functioning properly. Other than that everything was great.

Family

8/10

Excellent

26 May 2026

Laura

Good room amenities.
Good food and good room for cocktails and dining.

Partner

10/10

Exceptional

25 May 2026

Edward

Great hotel, great staff.

Partner

10/10

Exceptional

24 May 2026

Gilles

Perfect location right next to la Gare de Lyon. From there, you have access easily to the main attractions of Paris. The staff was very helpful. Will return next time in Patis!

Partner

10/10

Exceptional

18 May 2026

Kathleen

Super convenient, friendly staff and very comfortable and clean rooms!

10/10

Exceptional

17 May 2026

Mark

Hotel room was very clean but a few things seemed to be out of order, including a rip in the lower part of the bed frame. The shower door was also having a difficult time catching the water from hitting the floor due to the plastic piece attached to the frame being loose.

Booked a room with a view and was not disappointed! I could see the Eiffel Tower even during cloudy days, as well as the Cathedral Notre Dame.

Room felt a tad on the smaller size. If you are claustrophobic I would not recommend, but it does its job overall if you are not.

Would book again.

Self

10/10

Exceptional

14 May 2026

Jennifer

Great location for Gare de Lyon train station, 2 mins walk. We walked to Eiffel tower, took us maybe 30 mins.
The staff were very friendly and helpful to us and we enjoyed our stay. There was an early check in available, which after a 30 hour flight was music to my ears. The room is small but that is known and part of the package! Very well designed rooms, felt like I was back in Japan!

Partner

10/10

Exceptional

12 May 2026

julia

Great location and Stuff
The room feels bigger than in the picture
We stayed for 8 nights in this hotel and our next visit we are planning to come back

Family

10/10

Exceptional

09 May 2026

Bradley

The hotel is very eco friendly, and uses a lot of tech.
The rooms are quiet and the beds comfortable.
The breakfast buffet had a vast selection and was quite tasty.
It's close to Gare de Lyon and many metro/RER/bus lines although it is within a short walking distance to Bastille.

Self

10/10

Exceptional

03 May 2026

Tara

This hotel is a great find. Very modern and efficient, had everything I needed except bottled water. It was cute and clean and the staff was very helpful. It’s conveniently located next to two large metro stations, so commuting into the tourist areas is quite easy after you figure out the system. I would stay at other CitizenM locations after this one. It felt very high-tech and chic. My room was very quiet and had such a lovely view of the Seine and the beautiful clock tower. The bedding was also very comfortable.

Self

6/10

Pleasant

02 May 2026

Serge

L’hôtel manque d’amour. Un exemple le plafond du salon est brisé et taché depuis au moins 5 ans. Les portes des chambres sont souvent en mauvais état. Pas de verre dans les chambres.
Heureusement l’hôtel est bien situé et il y a des grands salons.

Partner

10/10

Exceptional

01 May 2026

Sana

Clean room

10/10

Exceptional

30 Apr 2026

Diana

Helpful front desk

Self

10/10

Exceptional

28 Apr 2026

Louis

Unique property with quirky decor that we like. Very convenient across from Gare d Lyon. Perfect place with a spectacular breakfast for a stay after a long trip. Reasonably easy metro ride from CDG.

Partner

10/10

Exceptional

25 Apr 2026

Albena

Clean room, amazing bed, quiet Good location and very good lounge/ bar area!

Self

10/10

Exceptional

25 Apr 2026

Loghman

I will go back

Self

10/10

Exceptional

23 Apr 2026

Christine

Great location for Gare de Lyon. Lovely walk along the river to Notre Dame. Comfortable, efficient, good breakfast. Great place to stay on a stopover

Partner

10/10

Exceptional

23 Apr 2026

Gianilda

Great location, great vibe in the hotel. Super friendly and helpful staff, and all in one location for convenience. It's also a great location for me, near Gare de Lyon, and it gave me access to all of Paris via the metro, which was clean, safe, and easy to use. I'll definitely come back to this hotel and location. Thanks for making my stay so great.

Self

8/10

Excellent

20 Apr 2026

Aleksandr

The hotel looks weary and chipped off, chips and frayedness on the floor and walls. However the mattress is super comfortable

Partner

10/10

Exceptional

17 Apr 2026

Tracey

I’ve stayed at this property a couple of times in various locations once in New York and the other in Paris however, I must say the location in Paris is next level. The rooms are larger. The amenities are more. The restaurant is amazing with actual food. I highly recommend this property and the staff is great.

Partner

10/10

Exceptional

17 Apr 2026

Tracey

This is my second time staying at Citizen M, I stayed once in New York and this last time in Paris and while both locations are very different, they are also very familiar. However, I must say the Paris location is so nice. I loved it and I will be back.

Partner

10/10

Exceptional

15 Apr 2026

Angela

On checking in, the very sweet staff member whose name I can’t remember, was so kind!! She heard it was my first trip to Europe and upgraded our room to make sure we had an Eiffel Tower view. The rooms are small, but it’s Paris! Who’s spending that much time in room anyway? The location turned out to be a litt farther than we had hoped for some of the things we wanted to do, but a train station hub across the street really helped. I would stay at a citizen M again.

Partner

10/10

Exceptional

14 Apr 2026

Yijian

The breakfast was very good. The room was clean and the staff were excellent. I like to design of the room too.

Partner

8/10

Excellent

13 Apr 2026

Brenda

Good value for your money.

Friends

10/10

Exceptional

03 Apr 2026

Jennings

Clean room but didn’t change the sheets often

Partner

10/10

Exceptional

02 Apr 2026

Anne

Didn’t try

10/10

Exceptional

01 Apr 2026

Alen

didn’t get breakfast, but bartenders and other staff memebers were always very nice and very helpful, good coffee and great cognac.

Partner

8/10

Excellent

29 Mar 2026

Rebecca

Always love a citizenM. Chill vibe, always great staff, everything is made easy for sure. No different this time in Paris. My only observation was that the hallways and elevator and carpets looked like they needed paint and replacement.

Friends_and_family Family

8/10

Excellent

28 Mar 2026

Joan

I arrived late as my train from Milan was delayed. Unfortunately the intercom seemed not to work. Fortunately, a guest was returning, so i could get in. The check in was very quick. All on ipad. The room is controlled by an iPad too. Blinds, TV, colours. Smallish room.

Self

10/10

Exceptional

26 Mar 2026

Hilario

Great location. Friendly and helpful staff. Will stay again!

Partner

10/10

Exceptional

22 Mar 2026

Danielle

Great hotel, would definitely stay again

Friends_and_family Family

8/10

Excellent

18 Mar 2026

Claudia

Comfy bed, good shower, great room settings. Staff was not so friendly. Never once did they say hi or acknowledge us until check out. Trains were 5 minutes away and hotel was very central. Close to all attractions.

Partner

10/10

Exceptional

14 Mar 2026

Tiffany

Perfect stay. Safe area. Huge beds. Easy access to the train station and multiple metro options.
Only negative is the lack of in room amenities. As a 4star hotel I expect at least a vanity kit. Also other citizenM in different countries provide complimentary water in the room. This one had nothing

10/10

Exceptional

11 Mar 2026

Dawn

Conveniently located by the train station. They were restaurants near by. We wanted to stay close to the station and were not disappointed.

Family

10/10

Exceptional

08 Mar 2026

Rohit

Yes

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

Dmitry

Fantastic croissants! I come back here just for those. Great vibe in restaurant and accompanying lounge areas, good food, reasonable prices.

Self

8/10

Excellent

05 Mar 2026

Yasuko

Very clean and excellent location. Very modern and funky vibe. Very limited amenities. Wish they had a coffee machine in the room. There is not even a cup but you can bring them in from the bar downstairs.

10/10

Exceptional

03 Mar 2026

Souebatou

I love this hotel. The staff is very professional. I love the fact that some are Americans. The room was clean and beautiful.

Self

10/10

Exceptional

02 Mar 2026

Patricia A

The check-in process a CitizenM is super quick and I have always had a room ready no matter what time I have arrived. This is unusual in Paris!
The staff is exceptional: friendly, helpful, will accompany you to your room if needed, and perhaps most importantly, exhibit teamwork as it is supposed to be. Location of this is also perfect as there is a little covered passageway or gallery that takes you from Hall 1 of Gare du Nord to the hotel. This is super convenient if it is raining! There is not need to purchase breakfast at this hotel as in Paris there are options if on a budget that are available everywhere. I have stayed here 3 times. The hotel is older each time but wear seems managed and it remains a 4 star experience for we who prefer clean, simple, efficient, and upbeat.

Self

8/10

Excellent

01 Mar 2026

Alison

Room was clean and staff were nice but this hotel is not to my taste. Way too modern. Not even a hot water kettle with coffee or tea in your room. It was annoying to have to use a tablet to control everything in the room.

Friends

10/10

Exceptional

01 Mar 2026

David

Staff were fabulous. Friendly. Helpful. Good natured. Check in was easy and quick. First floor amenities were great. Many cozy spots. A co-working space. Bar with good coffee (and beer). Location was perfect for my early morning train journey from Gare de Lyon. And walkable. The room was spotless and well organized. Only small nit was the pillows. Too thick and too firm. But the place is still a 10 for me.

Self

10/10

Exceptional

28 Feb 2026

Daniel

Clean, convenient, nice rooms, great lounge area to relax. The buffet breakfast was wonderful, would highly recommend. Located across from the train station made exploring the city easy. lots of restaurants around the train station so very walkable.

Highly recommended

Family

10/10

Exceptional

27 Feb 2026

JOSE

Coloco 5 estrellas porque realmente tiene justo lo que menciona, es pequeño y considero que es cómodo para dos personas. El baño está justo en la habitación por lo cual eso es considerar, pero el hotel se describe tal y como es.

Partner

8/10

Excellent

25 Feb 2026

Paola

Room is tiny but very clean and comfortable

10/10

Exceptional

25 Feb 2026

Philippe

Staff is amazing and extremely accomodating.

Rooms are amazing for the price.

Only criticism is walls in rooms and hallways naturally show some damage from over the years as peoole have bumled into them and left narks, but everything is clean and this small cosmetic issue doesnt detract from the overall quality of the stay.

Self

10/10

Exceptional

24 Feb 2026

Didem

Very clean environment, very courteous staff. Breakfast was also good.

Family_with_children

10/10

Exceptional

21 Feb 2026

Bailee

Staff were very friendly, and eager to make our stay as pleasant as possible. Thought the room was really nice, felt very good value. Would gladly stay again

Partner

10/10

Exceptional

20 Feb 2026

Latasha

Great area. Helpful staff. Clean hotel.

2/10

Poor

20 Feb 2026

Mahmoud Refaat M

Bad

Self

4/10

Poor

14 Feb 2026

Jasmine

No wash clothes in the room, stains on the chair and small bench. The covers smelled terrible immediately requested for them to be replaced. I asked for a light cleaning as I was there 4 days no cleaning done.

10/10

Exceptional

11 Feb 2026

Ali

The room was clean and the staff was friendly

Leisure Partner

8/10

Excellent

10 Feb 2026

Roger

Efficient room design

10/10

Exceptional

01 Feb 2026

Racheal Lee

Great room for a week stay. Walkable and residential community near the train station. Room is small- good for one traveling with limited storage space for travel items. Condensed living quarters and bathroom. Clean, functional and corner room with great natural light. Staff was good for recommendations and directions.

Leisure Self

10/10

Exceptional

30 Jan 2026

Katie

Such a lovely stay, great hotel which was very cool and comfortable

Partner

10/10

Exceptional

30 Jan 2026

Edward

Great location between 2 large train stations. Easy to see all the landmarks and museums. Very helpful staff. Room is small but comfortable. No water or coffee amenities in the room. No breakfast. The rate is relatively pricey. I stayed here because of the location and convenience.

Leisure Family