Name: ibis Paris Gare de Lyon Ledru Rollin 12ème
Address: 41/43 avenue Ledru Rollin, Paris, 75012, FR

10/10

Exceptional

15 Jul 2026

Olexiy

Ok

8/10

Excellent

24 May 2026

ANTONIO

Great location: five-minute walk to the train and metro station, numerous bus stops, plenty of restaurants, bakeries, supermarket, etc.

Staff at the reception doesn’t seem to be very motivated to serve guests, plenty of room for improvement.

Business

10/10

Exceptional

07 May 2026

Jean

Excellent choice at breakfast, and fantastic that it was open at 5.30 for our early start.

Friends_and_family Friends

4/10

Poor

05 May 2026

Rosana

Our stay at Ibis Hotels was extremely disappointing.

We booked two rooms and had no air conditioning the entire time—this was the case across both our London and Paris stays. We were repeatedly told it would be turned on, but it never was. Instead, we were offered a small oscillating fan, which was completely inadequate.

We were forced to sleep with the windows open every night due to the heat. As a result, sleep was nearly impossible with constant noise from traffic, ambulances, police, and people outside.

Had we known there would be no functioning AC, we would never have booked these stays. This significantly impacted our experience and made the nights uncomfortable and exhausting.

We will be disputing these charges with Amex, as the accommodations did not meet basic expectations for comfort.

Family

8/10

Excellent

27 Apr 2026

Eduardo

The hotel is just for what a tourist 1st time need in paris

Partner

4/10

Poor

31 Mar 2026

Gerard

Location Only good if you need to be near gare de Lyon
Room:On the 7th floor. Had two dogs, so bit of a trek down to garden out back. Although we did ask for a garden room.
Bathroom: toilet bowl badly positioned, so need to sit side saddle. Shower great but needs a good clean. Got stains towel on one of the towels.
Garden out back: nice and great for the dogs. Family rooms are on ground floor, but not all in use?
Staff: Needs more training in communication with guest. Answers were vague, and not productive. I get a better greeting in Lidl. Asked for wine opener and was told previous guests stole them? Staff need to learn from their mistakes. Staff need to smile more and say hello now and then. Stayed 3 nights, won't be back.

Partner

8/10

Excellent

27 Mar 2026

Andrea

Reasonably convenient location for an affordable price. Some security issues in neighborhood but staff are vigilant, so property felt safe.

Partner

10/10

Exceptional

14 Jan 2026

Ratna

Room is very clean but small. Staffs are very friendly. Hotel has elevator. No coffe/tea in room but they provide it in the hotel lobby until 11:00 pm. Water is free 24 hours at lobby. Overall it’s a nice hotel for traveler on budget.

Leisure Family

8/10

Excellent

02 Jan 2026

jason

Good express hotel

4/10

Poor

16 Oct 2025

Daniel

Ac did not work. Room was not great. Bathroom smelled. For the price not worthy

10/10

Exceptional

07 Oct 2025

maryse

Near metro stations, restaurant groceries, wine and more!

Partner

10/10

Exceptional

12 Sep 2025

Helen

Easy location. Breakfast was great.

Leisure Friends

10/10

Exceptional

07 Sep 2025

Jason

Awesome hotel, great services and excellently located.

Leisure Family

10/10

Exceptional

03 Sep 2025

Lindsay

The property was very central and close to Gare de Lyon. The staff were warm and friendly and the breakfast was delicious.

Leisure Family

8/10

Excellent

22 Aug 2025

Farhana

Convenient location, but rooms are very small.

Leisure Family

4/10

Poor

08 Aug 2025

Christa

There was one front desk staff who was really good and friendly… the rest were ok. Hotel was a good location.
Our room literally had the bathroom power outlet duct taped to the wall with wires hanging out. When we returned in the evening there was no power at all to our room. We did change rooms once I asked for a change but the staff didn’t offer it despite not having power.
Overall, it’s rate it as not bad. Second room was fine so if that was our first experience the hotel would have received a higher score

Leisure Family

6/10

Pleasant

21 Jul 2025

Heath

Good location, nice room

Leisure Family

6/10

Pleasant

19 Jul 2025

Pierce

Hotel

8/10

Excellent

17 Jul 2025

Paul

Met my needs; recommended

The stay was very pleasant; met my needs and expectations in all respects

Friends_and_family Family

10/10

Exceptional

04 Jul 2025

Tina

Great stay

The staff could not have been nicer 100%
Room clean and comfort the little garden area was excellent thankyou for a great stay

Friends_and_family Family

8/10

Excellent

18 Jun 2025

Xiaoxi

Location is great

10/10

Exceptional

31 May 2025

VEDA

1. Breakfast was excellent
2. The staff were very friendly and helpful
3. Clean rooms with nice hot water
4. We stayed 4 nights. All but one day the room was cleaned and beds were made

Leisure Family

8/10

Excellent

23 Mar 2025

Verified traveler

Bien situé

Hôtel bien situé à proximité de la Gare de Lyon, et Bastille.
Certaines chambres sont plus bruyantes que d’autres. Mais quelque soit la chambre on entend les portes des chambres à proximité et les personnes qui parlent dans le couloir.
Chambre propre, lit confortable. Chambre bien chauffée.
Personnel à la réception très professionnel, souriant et serviable.
Je recommande.

Partner

10/10

Exceptional

07 Feb 2025

Rachel

We arrived and our room was ready, check-in was easy, we got good recommendations from the front desk for local restaurants, everything was as it should be. maybe the bathroom could do with a bit of refreshment, the housekeeper sometimes changed the towels and left cups, etc, but sometimes not, so a quick call to the desk got what we needed. the beds were comfortable, the window opened (!) to the morning blackbird chorus and everything worked well.

Business Friends

8/10

Excellent

18 Dec 2024

Sarah

Room stay

It was good S my room is located at level 1- garden area. .
Quiet and comfortable

Friends_and_family Family

8/10

Excellent

15 Nov 2024

Alberto

Perfect hotel if you are planning to stay out and about during your time in Paris.

Business_and_leisure Self

8/10

Excellent

11 Nov 2024

Wu

Average

We checked in late and was given a super far end room on the 1st floor. Service is average. Hot water and coffee have to take from the kitchen beside the reception area.

Partner

8/10

Excellent

08 Oct 2024

Romi

Helpful staff

8/10

Excellent

07 Oct 2024

Tenzin

Clean and good breakfast, friendly staffs and rooms are very small high priced.

Leisure Family_with_children

8/10

Excellent

04 Oct 2024

Eusebio

Apart for being small for 3 pax the property was worth the price.

Leisure Family

10/10

Exceptional

21 Sep 2024

Verified traveler

I like everything

Leisure Family

8/10

Excellent

25 Aug 2024

G

Basic budget hotel. Rooms are good size for Paris, clean but perhaps a bit dated. Breakfast is good, but does get busy. Location is ok, market round the corner 8min walk to stations and 13 min to Bastille area ( which has good restaurants and cafes)

Leisure

8/10

Excellent

23 Aug 2024

Andy

Excellent location and most of the staff are nice. Only thing that my room air conditioner not working. Took them a few hours to change my room. Overall it’s a good hotel

Leisure Family_with_children

10/10

Exceptional

21 Aug 2024

Mostafa

excellent

8/10

Excellent

12 Jul 2024

OMAR

This hotel has a good location. Their staff is nice.

Leisure Family

8/10

Excellent

05 Jul 2024

Michael

Good location to two metro stations, one being Gare de Lyon where we could catch trains for day trips. Close to plenty of good restaurants. Felt safe no matter what time of day we came in and out. Only complaint was that the AC wasn’t working, but the nights were cold enough that we left the windows open all night it was just fine.

8/10

Excellent

05 Jul 2024

Sarah

Good hotel, but check on construction dates

Comfortable, updated hotel in a great location. Only hiccup was the extremely loud construction work happening on our floor at check-in. Ran back down to reception, who assured me they'd be done in 10 mins, which they were. We only stayed one night, and there was no work on Sunday, but it would have been miserable to be in one's room during the 9:00-5:00 construction hours. Suggest checking with hotel to confirm completion plans before booking. Otherwise, reception staff were friendly, rooms were bright but basic, nice garden out back, excellent cafe next door. Breakfast not included, which was disappointing. Would stay again once they finish the remodel.

Friends_and_family Family

6/10

Pleasant

14 May 2024

Hardik

Rooms with 3 bed were ok with limited space for bags. AC was not working and bathroom sink were clogged. Ok for short stay. We booked since it was walkable to gare de Lyon.

Leisure Family_with_children

8/10

Excellent

13 May 2024

Pert

The room is tight for three persons

Leisure Family

10/10

Exceptional

21 Apr 2024

Verified traveler

Ce sondage est-il dispo en Français?
Mon séjour était très agréable!

Parcontre j’ai été surprise de voir que l’hôtel charge 7euros pour un simple appel pour un taxi…?!!

Friends_and_family Family

10/10

Exceptional

19 Feb 2024

Deborah

Although the room was small, there was plenty of storage space and shelf space. It was clean, comfortable and modern.

Leisure Partner

10/10

Exceptional

04 Dec 2023

Elena

Great hotel, great location. Friendly staff.

Leisure Family

10/10

Exceptional

03 Dec 2023

Elena

Great location, easy access to public transport. Very nice staff and great food.

Leisure Family

8/10

Excellent

29 Oct 2023

Lilian

Staff are very helpful and friendly.

Leisure Family

10/10

Exceptional

24 Oct 2023

Dean

Appealing central hotel

Good location, near centre with easy connections, and underground parking. Good standard of IBIS, no complaints. Friendly helpful staff. Good nearby classic French Bistros.

Partner

10/10

Exceptional

22 Oct 2023

Jan Daphne

Super clean. Staff friendly and helpful

10/10

Exceptional

21 Oct 2023

Andrew

Nice hotel

Very nice hotel. Near some nice restaurants. Close to a metro spot. You can get anywhere from that station.

Partner

8/10

Excellent

26 Sep 2023

Verified traveler

Reasonable price, 3 blocks from Gare de Lyon train station, clean, basic (no mini fridge, no room safe), slightly far from most tourist attractions.

Friends_and_family Family

6/10

Pleasant

20 Sep 2023

Diana

Okay but in our opinion not value for money

Only an overnight stop without taking breakfast. All okay, but disappointed the room was not better for the price we paid.
Basic room with no tea or coffee making facilities in the room. We stayed in another hotel in a different French city afterwards which was far superior for half the price.
I assume the high price is probably just due to it being in Paris.
We wouldn’t want to stay there longer than one night.

Friends_and_family Family

8/10

Excellent

17 Aug 2023

Helene

Conveniently located hotel neat Gare de Lyon.

Nice convenient, clean and comfortable hotel near Gare de Lyon and close to Gare d'Austerlitz.

Self

6/10

Pleasant

28 Jun 2023

CHARLENE

Love the location of property. Very convenient n 7-8 min walk to 3 different metro stops. However, I booked this knowing it listed that it had A/C since I am there late June. I asked to fix the barely working A/C on a Friday afternoon but was told that the repair man was done for the day and won’t come back til Monday. I call BS on this. This is a big chain hotel and impossible there’s no one at hand (if not for 24hrs) during the weekends. So sleeping at night was an issue since we have to keep the windows open and let the cool air and the noise from the bars downstairs in. Whomp.

Leisure Friends

8/10

Excellent

18 Apr 2023

Kevin

We struggled to find the hotel initially but it was actually a very short distance from Gare Du Lyon. It is a basic hotel but clean, tidy and comfortable with frindly helpful staff. If I was overnighting in Paris again would I use this hotel ? Definitely.

Leisure Partner

10/10

Exceptional

18 Jan 2023

Sandra

Good

8/10

Excellent

03 Jan 2023

M Yvette

Comfy and convenient

My friend and I enjoyed a comfortable stay here. The train station is only a short walk away from the hotel and Ledru Rollin 12eme is a nice neighbourhood. The staff were all friendly and helpful. The room was nice and cosy, but would have been nicer if there was a twin bed option during the booking process and a water kettle in the room for coffee, tea, etc. But in hindsight, maybe it's intended that way for guests to enjoy coffee or tea at the lobby or any outside cafe.

Friends_and_family Friends

10/10

Exceptional

27 Jun 2022

Jon

This was a lovely property, convenient to so many things from the train station to the sights of Place De Bastille, the Marais neighborhood and Place De Vosges. The staff are very kind and attentive. We enjoyed our stay here.

Leisure Family

10/10

Exceptional

21 Jun 2022

Helen

Excellent hotel in lovely area.

Partner

8/10

Excellent

10 Apr 2022

jane

Very convenient, also surprisingly quiet. But our double room was very small.

Leisure Partner

10/10

Exceptional

26 Mar 2022

Judith

Our stay was short but very convenient and the staff was extremely helpful.

Leisure Friends

8/10

Excellent

22 Feb 2022

Déborah

On a apprécié le calme et le positionnement de la chambre (au rdc près de la cour intérieure)
Chambre propre
Petit déjeuner simple et suffisant
Personnel très sympa
Un service bagagerie (payant) pratique
Un bon ratio qualité prix

Business Family_with_children

10/10

Exceptional

18 Feb 2022

Dervla

Never written a review before but had to for this hotel. Booked last minute and couldn’t be happier with the decision. Staff went above and beyond and were highly accommodating for our stay, they were polite, attentive, friendly and helpful. Offered reccomendations for restaurants based on our preferences and assisted us with travel directions to get around the city. The hotel is just outside of paris city centre but is surrounded by everything you would need for a fraction of the price and with less people! 10/10 reccomend and thank you to the staff for making our stay so enjoyable.

Leisure Family

8/10

Excellent

08 Jan 2022

Aleksandra

The place was ok. Had basic accommodations, nothing too fancy. But it was clean and the staff was nice. It was also close to the train station. Not that many restaurants in the area. The shower was the biggest issue. The shower head just wouldn’t stay put so we had to hand hold it to shower.

Leisure Partner

8/10

Excellent

12 Nov 2021

Marie-Cecile

One night in Paris

The staff was very nice. Check in was a breeze. This is an older hotel. It was clean. The breakfast was good. I can only go by my room but the front of the toilet was about 18” from the wall. So if you need help or grab bars there are none. This stay worked well for my needs

Self

10/10

Exceptional

17 Oct 2021

Nicolas

.

Leisure Family

8/10

Excellent

05 Oct 2021

Verified traveler

Clean rooms, good location, uncomfortable beds, unfriendly staff at reception.

Partner

8/10

Excellent

31 Aug 2021

Eddy

Good service. Parking insidd hotel which is very practical in Paris. Good location. Nice hotel with garden.

Friends_and_family Family

8/10

Excellent

17 Aug 2021

Verified traveler

Good cost benefit

Good cost benefit
Near the bastille

Self

10/10

Exceptional

09 Aug 2021

Samuel Vijay

Nice Hotel in a nice location

The location of this hotel is spectacular and the size of the rooms are bigger than the normal paris hotels, which is a big plus. There are lot of restaurants close to it and Gare De Lyon station is only about a 10 min walk.

Friends_and_family Family

10/10

Exceptional

22 Jul 2021

Patrick

Nice hotel

I have been staying in this hotel years ago and I feel like the standard has been lifted.
Very nice and friendly staff.
rooms were clean.
The breakfast variety of choices was wild enough.
Very close to gare de lyon.

Self

10/10

Exceptional

18 Jul 2021

Verified traveler

I liked how I was able to extend my stay after reserving through Orbitz. Not sure why a lady told me to come extend the day of check-out, but I didn't listen and booked again in the internet to be sure there was room and get a better price. Didn't like to pay for a hot chocolate from the machine that's always there, it could be free, but its Paris.

Leisure Family

10/10

Exceptional

05 Oct 2020

Verified traveler

Three days stay in Paris

The hotel was very comfortable and in a good location. Very friendly and room was very clean. In the area there are nice restaurants, which was very convenient.

Self

10/10

Exceptional

11 Aug 2020

Dana

Staff chaleureux… chambre très spacieuse et propre.

Fenêtres bien isolées et quartier tranquille :) à 5-6 mins de la gare.

Friends_and_family Friends

10/10

Exceptional

08 Jan 2020

Aimee

It is located near an important metro station. Breakfast is delicious.

Leisure Family

6/10

Pleasant

26 Dec 2019

Verified traveler

Great location. Unfriendly staff at check-in. Room is average. Good price

Partner

8/10

Excellent

26 Dec 2019

Verified traveler

Bed uncomfortable and shower blocked.

Friends_and_family Family

10/10

Exceptional

14 Oct 2019

Vicki

The people were very friendly and helpful. The breakfast was great! My room was clean and comfy. No complaints. Also nice to be so close to Gare de Lyon.

Friends_and_family Family

10/10

Exceptional

01 Oct 2019

Verified traveler

In the business part of the city, so it was nice and quite. I would definitely stay here again.

Leisure Friends

4/10

Poor

23 Sep 2019

Verified traveler

Good location near to Gare de Lyon and walkable distance to several point of interest.
We didn't like kitchen staff was rude, impolite and not customer service oriented.
Room cleaning team were not doing good job and toilet was poorly clean on the second day. Also towels were not replaced for a group of 3 people.
Communication channel between Reception and Room Service Cleaning Team is poor and there is a lack of quality control on comments, suggestions and requests from customers.
Breakfast Buffet is excellent but near and after 10:00am many different items were finished and were not replaced.

Leisure Family

8/10

Excellent

03 Sep 2019

Verified traveler

Location was good - very central and near many of the Paris sights

10/10

Exceptional

31 Aug 2019

Verified traveler

The breakfast was special

Partner

8/10

Excellent

24 Aug 2019

Margaret

Clean and friendly staff. Good location to metro

Friends_and_family Family

8/10

Excellent

12 Aug 2019

Verified traveler

Get lost on finding the hotel the first time. My GPS lead me to another Ibis Paris Gare de Lyon hotel near the train station. The staff there guided me to this hotel.

Business_and_leisure

6/10

Pleasant

17 May 2019

Verified traveler

We actually didn’t get to stay at the hotel because when we arrived the gentleman at the front desk told us that our room didn’t have electricity so they were sending us to a nearby hotel, at no extra cost.

Leisure Partner

8/10

Excellent

10 May 2019

Verified traveler

Excellent location, good breakfast, friendly staff.

Leisure Partner

8/10

Excellent

06 May 2019

Verified traveler

Excellent location. Helpful staff. English speakers at front desk. Luggage storage for a fee. Good breakfast selection

Business Self

10/10

Exceptional

30 Sep 2018

heather

A Winner!!

Lovely hotel. Very clean, comfortable and well- situated. Excellent service from the front desk staff. We will be back again!

Friends

8/10

Excellent

21 Sep 2018

Verified traveler

Close to station quiet location

Lots of noise from other rooms above.we were on first floor.would suggest high as possible. Good for one night stop.

8/10

Excellent

04 Sep 2018

Felix

We had a pleasant stay overall. The first day was a little rough as they were renovating the room across from ours and the workers had the doors open while using the machinery, not the best when you just got off an 8 hour flight and want to sleep. Other than that, the stay was good; we were out most of the days so we were not bothered by the noise. The location is good, 2 metro stations each within a 10 minute walk which was convenient. The breakfast buffet was worth the money, tasty and filling. The staff were pleasant and always helpful. Overall we enjoyed our stay.

10/10

Exceptional

04 Sep 2018

Lena

This is not a luxury hotel but very practical. With the price we paid and the location, I give it 5 star!

cons you should know: no shampoo, hair conditioner, no wash towel, no electric kettle, no ceramic or glass cups

8/10

Excellent

26 Aug 2018

Verified traveler

Not close to attractions, spent a lot of time commuting but area of hotel was safe and quiet

6/10

Pleasant

22 Aug 2018

paul

Very basic

One towel per person, clean, good location, quiet but limited one hanger for clothes one towel per person nothing else re comfort.

8/10

Excellent

31 Jul 2018

Verified traveler

Good for the money

Hotel is well located for close to the Gare de Lyon. Our room was in the garden and very quiet. Staff was Friendly. Nice breakfast and cheap compare to certain hotels.

Family

10/10

Exceptional

20 Jul 2018

Ben

We were there the night France won the World Cup. Everyone was nice and helpful and Joyful

8/10

Excellent

30 Jun 2018

Verified traveler

The hotel was clean. The appearance of the room was very contemporary. The staff was really friendly.

4/10

Poor

29 May 2018

Verified traveler

The only pkus point for this hotel was its location.

Rooms are too too small and everything is done in a very economic way! Too cheap!

-We had two colours curtains !
-The wood partition under the shower was broken and sticking out.
-There is no bin in the room! ( apparantly this is ibis style!)
- The little bin in the toulet had no lining!
- A tube of whatever yoy call it , used as face wash + hand wash + shower Gel !!
- You need to pay €20 deposit if you want a kettle and tea/coffee in yoyr room !! ( is in't this a basic facility!?)
- Bedding are so cheap , ther is no mattress! Only a mattress topoer on top of a divan bed frame! and pillows are not comfortable.
- Cleaners didn't change the bed sheets ! So next day I had to remove them and force them to do so!
- No hand towel! If you request it, then maybe they provide another barh towel! Happy days!
- Floors are not clean and don't get cleaned properly.. you can see dust and dirt around all furnitures legs.

Overall so so disappointed ! Waste of money ! Kind of ruined our Paris experience! :-(

Never ever again we will stay in ibis!

8/10

Excellent

29 May 2018

Alistair

Perfect city location

Perfect place to stay to see Paris, close enough to walk or get the tube to everywhere.

Partner

8/10

Excellent

27 Apr 2018

Verified traveler

Nice Hotel

We had a good stay here, the one thing that could be different is that we had to pay for luggage storage even though we were staying the night there, its in a good location, nice and clean room:)

8/10

Excellent

23 Apr 2018

Matt

Conveniently located hotel to the sights

Stayed two nights over the weekend while traveling between business meetings. Great location and convenient walking distance to all of the major sights. Small rooms compared to US, but that’s Europe in general. Good breakfast in the AM. Overall good experience

8/10

Excellent

17 Apr 2018

CarlosDB

Nice Hotel, very close to Metro station

The Hotel is very nice, breakfast buffete is good, location is excellent, 5 minutes walking to Metro station, area is safe for walking even during night ( lot of restaurants on the area) you can find pharmacy and markets around there in case you need some extras, if you like to walk you can do it to Notredame (20 minutes) and Bastille (5 minutes), I recommend it.

8/10

Excellent

25 Mar 2018

Verified traveler

Well connected - good location

Great base location for site seeing in Paris. Comfortable rooms, friendly staff.

8/10

Excellent

11 Feb 2018

John

Very convenient for Gard de Lyon

Perfect stop over. Good night sleep in comfortable room. The only thing was trying to get through the automatic front door,