Howard Johnson by Wyndham Williamsburg

United States , Williamsburg - VA
Williamsburg, 6483 Richmond Road
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100 reviews shown

8/10

Excellent

08 Apr 2026

Staff switched rooms for us due to AC issues. He was very nice

10/10

Exceptional

07 Apr 2026

KaTina

Breakfast was better

2/10

Poor

05 Apr 2026

Melanie

I can look last an outdated building. However the stairwell had a strong urine smell. The pool is advertised as indoor but when we arrived it was closed due to being a seasonal pool. The person that checked us in barely spoke a word to us. The jet tub in the room didnt work, the AC barely worked and leaked all over the carpet.
The breakfast consisted of sticky muffins, cereal bars, juice and coffee from a dirty coffee machine. I recommend finding a different hotel. Its not worth the headache.

Family

8/10

Excellent

05 Apr 2026

Michelle

Room was large and clean. Hotel is dated, but clean. Comfortable bed and pillows. Bathroom had the 1970's original yellow tub, but it was clean and had an updated mirror with the integrated light. The only major isue - there was no hot water for showers!! Fortunately we were only there one night. Overall, it was a good bang for the buck.

Partner

8/10

Excellent

05 Apr 2026

David

Clean room

Self

10/10

Exceptional

02 Apr 2026

Faye

Hot was good no breakfast because kitchen was having work done but had muffins and apple plus orange w

Partner

10/10

Exceptional

01 Apr 2026

Nichole

Everything was amazing the hot tub was perfect it was really deep which I loved the room was cleaning it was very quiet

8/10

Excellent

30 Mar 2026

David

Staff

Self

8/10

Excellent

29 Mar 2026

Randa

Pool out of service and heater very loud. You either had to deal with an engine in your room or be chilled

Friends

8/10

Excellent

29 Mar 2026

Joe

: stains on the carpet and the sleep on the bed was amazing

Partner

4/10

Poor

28 Mar 2026

Kevin

Didn't use

Self

6/10

Pleasant

28 Mar 2026

Amy

Our bathroom sink had stains in it. We had a nonsmoking room but the whole hallway to the room smelled like smoke. It's partially my fault for not checking but breakfast was just muffins, juice, apples and bagels with no toaster/butter or cream cheese available.

Family_with_children

8/10

Excellent

24 Mar 2026

David

Clean room

10/10

Exceptional

22 Mar 2026

Christopher

My only complaint was that i paid for a room for the night with free breakfast, the breakfast lounge was closed and all they offered was a muffin or tiny bags of chips/crackers. Coffee was okay and they was no waters offered or any kind of fruits just some basic orange juice that looked days old. Highly disappointing. Other than that my stay was okay

Self

6/10

Pleasant

22 Mar 2026

Mariah

No hot water and low level of safety, side doors didn’t lock, no breakfast.

Partner

6/10

Pleasant

20 Mar 2026

Sarah

Room is adequate and clean, jacuzzi was definitely cleaned. Pillows were unsleepable (thankfully had our own already) staff was just there. No amenities at all (wasnt expecting any though) just a place to sleep. hallways all smelt like cigarettes though even tho it says no smoke.

8/10

Excellent

19 Mar 2026

David

Clean room

10/10

Exceptional

17 Mar 2026

Linda

It was very satisfied with the hotel..

Self

4/10

Poor

15 Mar 2026

Jennifer

Disappointing - the “hot” breakfast consisted of coffee, tea, mini- muffins & granola bars. The jacuzzi had no knobs on it to start the jets, the in-room phone didn’t work, even to call the front desk. We found out at check out that the jacuzzi controls were in the bathroom. That would have been nice to know ahead of time, as the jacuzzi was in the bedroom. There is an ice maker on each floor, but only the one on first floor works. I stayed 2 years ago & the breakfast was amazing then. It is a completely different hotel now. The advertised indoor pool is closed.

Partner

8/10

Excellent

12 Mar 2026

David

Clean room

10/10

Exceptional

09 Mar 2026

vendy

Clean and quiet

8/10

Excellent

06 Mar 2026

David

Clean room

Self

4/10

Poor

02 Mar 2026

STEPHANIE PEARL

The rooms appeared to be clean but there are roaches, the water took forever to get hot, and the pool was closed because it's seasonal. I would not recommend this hotel

Partner

2/10

Poor

01 Mar 2026

David

Nothing worked. The shower was cold, the inside spa didn’t work either. Smelled like chain smoke in the lobby and halls. If I wasn’t in my nicer car I would’ve just slept at a rest stop instead.

Self

8/10

Excellent

28 Feb 2026

David

Room was clean

Self

6/10

Pleasant

27 Feb 2026

Kayla

the furniture had stains, there was caps left from bottles of lotions and perfumes from previous guest under the table, and one of the chairs were broken. there was no actual comforter on the bed just sheets. the jacuzzi was real nice and big though and the water stayed hot the entire time and even for the shower.

Partner

8/10

Excellent

22 Feb 2026

David

Room was clean

Self

8/10

Excellent

16 Feb 2026

David

Staff was courteous

Business_and_leisure Self

8/10

Excellent

10 Feb 2026

David

Room was clean

Business_and_leisure Self

2/10

Poor

09 Feb 2026

ADRIANA

Not very well lit signage to find the property and frankly looks abandoned. Sketchy people hanging outside smoking cigarettes and weed. Lobby reeked of smoke. Front desk guy checked us in was friendly enough but also said the room number out loud which isnt a safe thing to do (as two females traveling together don’t need random people within ear shot knowing specifically which room we’re in). When we got to our floor our nostrils were immediately filled with the stench of cigarette smoke. non smoking rooms are directly next to and across from smoking rooms which makes no sense. Carpet had red stains which I pray was wine. Cockroach skittered across the floor which we then killed. Shower head prob hasn’t been cleaned since it was installed. Clogged, white and crusty which meant terrible water pressure and uneven spray. Worst hotel i’ve ever stayed in and I travel a lot and have stayed in hostels and low budget motels. would Never recommend this place to anyone. It’s a smokers hotel for sure and can only imagine what the air filters in the room look like. Filthy place. DONT STAY HERE!

Leisure Friends

8/10

Excellent

04 Feb 2026

David

Staff was courteous

Business_and_leisure Self

8/10

Excellent

29 Jan 2026

David

Room was clean

Business_and_leisure Self

8/10

Excellent

23 Jan 2026

David

Clean room

Business_and_leisure Self

10/10

Exceptional

21 Jan 2026

KaTina

Nice to see familiar faces. Spoke of an issue last time when checking out. Stayed again same room issue taken care of

Self

4/10

Poor

19 Jan 2026

Jennifer

We were not able to take a shower morning before check out because we had no hot water.

Partner

10/10

Exceptional

19 Jan 2026

David

Clean room

Leisure Self

8/10

Excellent

18 Jan 2026

SHARI

The room was clean and comfortable. The gentleman at the front desk was very nice. The only thing I need to complain about is that all the jets did not work on the hot tub. The 3 on the end by the exit. I will plan on coming back for another stay sometime soon. Maybe hot tub will work better. But anyway it was a very comfortable birthday stay.

Leisure Partner

8/10

Excellent

11 Jan 2026

David

Parking was easy

Leisure Self

8/10

Excellent

07 Jan 2026

Pratik

Room was spotless. Staff was courteous.

Business_and_leisure Self

10/10

Exceptional

06 Jan 2026

David

Parking was easy

Leisure Self

10/10

Exceptional

05 Jan 2026

Rene

The staff, the cleanliness and the vibes!

Friends_and_family Friends

6/10

Pleasant

04 Jan 2026

Symon

The original room placed jetted tub hot water didn’t work correctly but then we were able to be moved and that jetted tub worked well. The bed was EXTREMELY HARD. My partner and I backs hurt so bad and we attempted to put extra sheets on the bed to make it softer however nothing helped. They need to invest in better mattress desperately. The phone didn’t work when we tried to call downstairs so we had to use our cell phones. The breakfast was horrible just eggs and biscuits no meat. The staff seemed helpful and had good communication skills. I was disappointed they gave options for later stay but then I received a notification saying it was denied it was unclear that there was an approval needed I thought once I paid the money and selected it I could stay later but it ended working out just fine because the bed was so hard that I wanted to run out that hotel to get home to my own bed. I’ve stayed at many hotels but none had a bed that hard before it felt like i was laying on bricks. We even flipped the mattress over in hopes it would help it was still hard as bricks.

Partner

10/10

Exceptional

04 Jan 2026

Frederic

Parking , easy to walk to stores, breakfast was good

Leisure Family

10/10

Exceptional

30 Dec 2025

Theresa

Shower did not get hot was cold and our door would not shut all the way with out slamming the door,our room keys stopped workint at 830 am do one of us had to stsy in the room till ready to check out

Friends_and_family Family

6/10

Pleasant

29 Dec 2025

Sarah

We had two roaches in our room!! That should be enough for a bad review! But we had to change rooms because there were no dials on the AC unit. And the jets in our hot tub didn’t work. Would. Not. Recommend.

Friends_and_family Friends

6/10

Pleasant

27 Dec 2025

Norman

A light for over the Hot Tub, and tightening down the spigots for it.
Pool was cold - indoor. Should be heated.
2nd floor hallway was soaked in the scent of marijuana! Stunk to high heaven!
The Continental breakfast was sad. Rubber eggs and no meat?!?! The guy operating acted as if he could care less about what was there or not.

Leisure Partner

10/10

Exceptional

27 Dec 2025

Catherine

Clean room, comfortable bed, hot shower with good water pressure, easy parking and right next to a grocery store and gas station.

Leisure Family

10/10

Exceptional

26 Dec 2025

Elaine

The room was clean and staff were courteous too.

Leisure Partner

4/10

Poor

21 Dec 2025

Joseph

Trash left in room from previous guests. Non-smoking room smelled like stale cigarettes.

Business_and_leisure Family

10/10

Exceptional

20 Dec 2025

Jennifer

Thank you for a good nights stay. I will be booking again. Next time I’ll be careful not to book a smoking room lol.

Leisure Family

6/10

Pleasant

19 Dec 2025

Shaun

Room good for the price

Leisure Family

8/10

Excellent

18 Dec 2025

David

Clean room

Leisure Self

6/10

Pleasant

18 Dec 2025

Nicolas Manuel

good.

Business Friends

8/10

Excellent

14 Dec 2025

Ahmed

Room was spotless. Staff at the front desk were courteous. Breakfast was very average leaning on the bad side. However, room is more important. It was clean and towels were clean as well.

Friends_and_family Family

6/10

Pleasant

14 Dec 2025

Victoria

Upon back in the front desk clerk was extremely rude because I was 30 minutes earlier then check in which in the past had not been a problem but she tried to charge me an additional $50 for the 30 minutes

Business Self

8/10

Excellent

12 Dec 2025

David

Parking was easy

Leisure Self

2/10

Poor

11 Dec 2025

Tiffany

When I arrived, the hotel looked very run down from the outside. It was late and there were so many people outside smoking. Including the guy who checked us in. The 1st room we were given had mold from floor to ceiling, broken mirrors for decoration, fridge was wobly & didnt work, the phones didn't work. Stains on the sheets, I went back down to the front desk, waited 10 mins for the front desk person to come back inside from smoking and asked for a new room. He proceeded to tell me 'all rooms were like this' I said all rooms are covered in mold with a broken fridge & phone? He said well I dont know about the fridge, but I'll give you a new room. 2nd room didn't have as much mold, but was still disgusting. The fridge worked, but there was mold in the bathroom, the bath tub had been broken & sealed up with caulking I would assume. There was hair & disgusting sticky stuff all over the counter & hair dryer. The toilet wasnt cleaned, the sheets, pillows, & towels were stained with something. Mold in the corners since there was no exhaust fan. It smelled terrible as soon as we walked in. The whole place musty.The best part..ROACHES. I checked out immediately when I was suppose to stay 2 nights & was told I would not be charged. I was charged the full amount & still currently fighting with expedia & the hotel even with receipt proof they provided showing no charge, to get my money back. I would noy recommend.

Leisure Family

8/10

Excellent

11 Dec 2025

Brian

Checkin attendant was excellent

Business Self

10/10

Exceptional

11 Dec 2025

Christian

This hotel is the best value in the area. I will stay here again next time I come.

6/10

Pleasant

09 Dec 2025

Brian

TV did not work

Business Self

6/10

Pleasant

09 Dec 2025

Brian

No hot water

Business Self

6/10

Pleasant

07 Dec 2025

Tiffany

Bathroom should be updated to appear cleaner

Leisure Partner

8/10

Excellent

06 Dec 2025

David

Staff was courteous room was clean

Leisure Self

10/10

Exceptional

06 Dec 2025

Todd

one day there was no hot water. last night a group of people were very loud well past 10, letting doors slam and talking loudly, almost sounding like arguing in the hallway. even in rooms, they were loud.

Business

10/10

Exceptional

06 Dec 2025

Fred

Wonderful staff, very nice rooms

8/10

Excellent

03 Dec 2025

miranda

Water didn’t get hot that is my only complaint.

2/10

Poor

03 Dec 2025

Amy

I was checked into my room for about 45 min, and saw two separate cockroaches. One in the hot tub, and one on the floor in the bathroom. When I spoke to the front desk, it was obvious that the guy had heard this all before. He offered to “try” putting me in a different room, but I’m actually allergic to roaches so I left. It’s been two weeks now: no apology and ABSOLUTELY no refund.

Business Self

6/10

Pleasant

02 Dec 2025

Benedicta

We didnt see any staff aside from the desk person during our stay. There was a refrigerator, microwave and coffee pot. There was also a phone but just for decoration as it did not work. There was also a tv but it only worked about 40% of the time and then it would just turn black.

Friends_and_family Family

8/10

Excellent

01 Dec 2025

Kevin

Staff was very professional. The room was someone had used the

6/10

Pleasant

30 Nov 2025

David

No microwaves in rooms now

Leisure Self

2/10

Poor

29 Nov 2025

Christy

Staff was uninterested in assisting customers. First morning breakfast staff was late customers left to go get breakfast elsewhere. Bugs were in the rooms. No smoking rooms were all on the same hall but could smell cigarette smoke and weed from the hall in the rooms. Beer cans in the lobby. Very disorganized and disappointed.

Leisure Family

8/10

Excellent

28 Nov 2025

Luis Adrián

good.

Business Friends

8/10

Excellent

28 Nov 2025

Alejandro

good.

Business Friends

8/10

Excellent

27 Nov 2025

William

Everything was fine, mattress were very uncomfortable and hard. Couldn’t find the breakfast in the morning

Leisure Partner

8/10

Excellent

24 Nov 2025

David

Room was clean

2/10

Poor

23 Nov 2025

David

The building is old....but that was not the problem. The room looked fine....but when I pulled the sheets back on the bed......BED BUGS!!!! Left immediately! When I told the front desk attendant, he didnt seem surprised, just offered me a refund.

Friends_and_family Family

6/10

Pleasant

23 Nov 2025

Patricia

Decor old, broken table leg in our room, called and asked about the pool hours and was told it was seasonal then I said but it is indoor and he said its broken. Breakfast ran out of food at 9:45 even though hours were until 10.He said there is no hot tub either. Phone was broken but room was clean

10/10

Exceptional

22 Nov 2025

Tammy

Great

2/10

Poor

22 Nov 2025

Paul

Very rude female working in front desk

Self

2/10

Poor

21 Nov 2025

Gary

No micro oven tv ,safe, jacuzzi broke check in staff was sleeping,dinning room roof leaked when it rained

Partner

8/10

Excellent

20 Nov 2025

David

Room clean

10/10

Exceptional

16 Nov 2025

Wilfred R

good.

Business Friends

8/10

Excellent

16 Nov 2025

Christopher

It was good

8/10

Excellent

16 Nov 2025

Joe

: water was in the bathroom trashcan and the tv had the lines of death.

Partner

2/10

Poor

09 Nov 2025

Caitlin

Absolutely awful. It smelled like smoke, the heat in the room didn’t work, the bathroom GFI was broke and despite looking before falling asleep, woke up with a bed bug crawling by my pillow. Absolutely terrible, terrible hotel. RUN!

10/10

Exceptional

09 Nov 2025

Fred

Very nice, clean quiet

Business_and_leisure Partner

4/10

Poor

08 Nov 2025

Curtis

Strong marijuana smell coming from the room across the hall was horrible — and this was on the non-smoking floor. We stuffed towels under our door to try keep the smell out, but it was little help. Air conditioner was very loud, as was the train whistle from nearby train track. Trains kept going by (and whistling) after midnight. Pillows were rock-hard and made sleep even harder.

Friends_and_family Family

8/10

Excellent

06 Nov 2025

David

Room was clean

8/10

Excellent

05 Nov 2025

Wilfred R

good.

Business Friends

10/10

Exceptional

03 Nov 2025

Kamdin

Had an amazing time with my family the whole weekend too was in great shape front desk was amazing and had my keys ready when I checked in

Leisure Family

6/10

Pleasant

03 Nov 2025

Tracey

The hallway smelled like cigarettes and weed. We didn't try the breakfast. We went ahead and checked out and started our day. The room and bathroom was clean.

Leisure Family

10/10

Exceptional

02 Nov 2025

Joseph

The room was clean and comfortable, with good temperature control. There is a large tub and shower combo, much larger than the usual hotel bathroom. We also enjoyed the sauna after a long day of driving to get here. The breakfast included waffles, scrambled eggs, oatmeal, toast, and fruit.

Partner

6/10

Pleasant

01 Nov 2025

Shizue

The hot tub is too big and takes a long time for the water to get filled.
Food was fine .

Leisure

8/10

Excellent

31 Oct 2025

David

Clean room staff was excellent

Leisure Self

6/10

Pleasant

29 Oct 2025

Brandy

The room smelled of mildew. Room was small. Dining area has leaking roof. Breakfast was good. Coff machine broken in cafe. Whole place looks neglected. Needs some TLC. Close to dining and stores.

Leisure Partner

8/10

Excellent

27 Oct 2025

Karoll

good.

Business Friends

8/10

Excellent

27 Oct 2025

Nicolas Manuel

good.

Business Friends

8/10

Excellent

27 Oct 2025

Nicolas Manuel

good.

Business Friends

10/10

Exceptional

26 Oct 2025

Jasper

The room was very clean, and the staff was very courteous

Leisure

10/10

Exceptional

26 Oct 2025

Jeff

Reasonably priced and convenient to everything (Busch Gardens, Colonial Williamsburg, et al). Huge tub in the room perfect for an arthritic old man to enjoy a therapeutic soak after a long day enjoying all the local attractions. This place is my go-to anytime I'm down that way.

Leisure Partner