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Al Habtoor Palace
Dubai · United Arab Emirates
Sheikh Zayed Road Al Habtoor City 26666 DubaiView location
9.4/10Excellent244 Reviews
Cleanliness9.6/10 9.6
Service9.2/10 9.2
Comfort9.6/10 9.6
Condition9.6/10 9.6
Neighborhood8.4/10 8.4
Amenities9.4/10 9.4
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Al Habtoor Palace
A stay at Al Habtoor Palace - Preferred Hotels & Resorts places you in the heart of Dubai, within a 10-minute drive of Burj Khalifa and Dubai Mall. This luxury hotel is 6.9 mi (11.1 km) from Ski Dubai and 7.3 mi (11.7 km) from Mall of the Emirates.
Make yourself at home in one of the 234 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.
Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Dubai? This hotel has 15339 square feet (1425 square meters) of space consisting of a conference center and 8 meeting rooms.
Free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
3:00 AM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Private host property
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: AED 20.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 9:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
-
Special Instructions
The check-in location differs from the property location. Check-in location: [Inside the room]. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 715019
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately AED 170 per person
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: AED 350.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Hindi
Arabic
Swedish
Russian
Swahili
Ukrainian
English
French
Nearby attractions
Dubai Water Canal
0.4 km / 0.3 mi
Safa Park
0.6 km / 0.4 mi
Dubai Opera
3 km / 1.8 mi
Emirates Hospital
3 km / 1.8 mi
Coca-Cola Arena
3.1 km / 1.9 mi
Dubai Fountain
3.2 km / 2 mi
Jumeirah Beach
3.4 km / 2.1 mi
City Walk
3.5 km / 2.2 mi
Burj Khalifa
3.6 km / 2.2 mi
Emaar Square
3.7 km / 2.3 mi
Souk al Bahar
4 km / 2.5 mi
Dubai Water Canal Waterfall
4 km / 2.5 mi
Dubai Mall
4.2 km / 2.6 mi
KidZania
4.2 km / 2.6 mi
Dubai Aquarium & Underwater Zoo
4.6 km / 2.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Al Habtoor Palace
75
reviews shown
Rashed
الفندق فخم فخم فخم جدا الغرفة كأنها سويت افخم واحلى فندق سكنته في دبي الموظفين طيبين بشوشين من الاستقبال الي موظف التنظيف الغرف كل شي كان روعه في الفندق مكان الإفطار فخم وجميل شكرا الحبتور بلاس
Jelian
All the staff were excellent, Isaac, especially he was so kind to my little boy.
gerson
Great service,
Ram
Excellent
Allison
Excellent hotel, very clean and beautiful. The male housekeeper and the doorman were exceptionally professional.
Laurence
Beautiful hotel
Reggie
It is a Beautiful hotel. Super clean.
steven
The roomservice mente was super nice
Zainuddeen
Great hotel clean rooms staff were all fantastic..
Kerion
Very beautiful hotel. Really feels like you’re staying in a palace.
Ieva
The hotel
Garreth
.
Philippe
Great hotel and staff, its very well located in the middle of everything.
Asaad
Not as expected
Gregory
Was looking for something that was different from the glass tower, American looking type of hotel. This was a perfect substitute. Beautiful rooms, service oriented staff, first class food. Would stay here again for sure.
Maureen
The best! We had an excellent stay. Everything was perfect!
Emmanuel
The hotel was great in terms of rooms, but there was a mixed experience with the service team. The check-in team at the reception was mostly terrible. When I arrived, no one welcomed me. The lady at the check-in was looking at me like, why almost like why are you here. I was the one who had to say hello first and say I am here for check-in. One time another person was helping me, then he just walked away without saying anything in the middle of our conversation to go attend to someone else. Highest level of rudeness.
And then we had someone from the hotel harassing us to buy a timeshare while we were relaxing at the pool. This should not be allowed, not when you are spending 700 dollars plus per night for a hotel. Worst service I have ever received in all my visits to Dubai. Never going back here again.
And then we had someone from the hotel harassing us to buy a timeshare while we were relaxing at the pool. This should not be allowed, not when you are spending 700 dollars plus per night for a hotel. Worst service I have ever received in all my visits to Dubai. Never going back here again.
Danielle
Staff and the hotel was amazing!!!
Khalid
I enjoy saying there
Very friendly staff.
Quite
Good location
Very friendly staff.
Quite
Good location
Alliyea
We loved our stay but found the room to be dusty even though the room was getting cleaned daily.
Chandramouleeswaran
Great property and fantastic service - will stay again
Tracey
We stayed at this Hotel for a week in October. The Hotel isn’t the largest but has around 250 rooms, so if you want quietness and calmness but near to the Dubai Mall, Dubai Fountains and the Burj Khalifa all about 20 minutes in a taxi ( not in rush hour! ) then this is the perfect place.
Pier 7 and the Marina Mall are around 30 minutes away also.
They have 3 Restaurants and several bars, a cafe ‘ afternoon tea all really great food and service.
The staff are just wonderful and will do anything to help you.
It was my birthday during my stay and I received 3 small birthday cakes from the restaurants I had been in, and birthday greetings from numerous stay during the day. Which was so lovely.
The food in all the restaurants was fabulous and the service too.
The hotel is very clean! And well kept.
The Butler / concierge service was excellent too.
This is definitely a fantastic hotel.
Pier 7 and the Marina Mall are around 30 minutes away also.
They have 3 Restaurants and several bars, a cafe ‘ afternoon tea all really great food and service.
The staff are just wonderful and will do anything to help you.
It was my birthday during my stay and I received 3 small birthday cakes from the restaurants I had been in, and birthday greetings from numerous stay during the day. Which was so lovely.
The food in all the restaurants was fabulous and the service too.
The hotel is very clean! And well kept.
The Butler / concierge service was excellent too.
This is definitely a fantastic hotel.
VENKATESH GOUTHAM
the Mini Bar was Empty
VENKATESH GOUTHAM
For some Reason the mini Bar was empty
Denise
The hotel is best in class to provide you with the Arabian experience of grand hotel life. No other hotel can compare in the city. It’s location is within 15mn of EVERYTHING.
Simon
Notably, a very authentic experience from all the staff from arrival to check-in to check-out. Hat's off guys - great job.
Mandana
Luxurious property. Timeless elegance that is rare these days. Excellent breakfast buffet.
But most importantly, the staff demeanor and hospitality made the stay unforgettable.
But most importantly, the staff demeanor and hospitality made the stay unforgettable.
Ella
Totally loved it. Beautiful hotel with great amenities. Staff is extremely knowledgeable, friendly and accommodating. Highly recommend.
Nataniel
Absolutely wonderful! 100% recommend and will be staying again!
Seyed Hamed
Great
GLORIA
We enjoyed the facility a lot , great customer service. From the bell boy to the restaurant staff .
Stephen the concierge was awesome, extremely helpful and knowledgeable of Dubai attractions , he deserves a 10 star.
Coming back in January
Stephen the concierge was awesome, extremely helpful and knowledgeable of Dubai attractions , he deserves a 10 star.
Coming back in January
James
Breakfast was great, the staff were helpful and attentive. There was a wide variety of food to chose from.
Rashed
Very nice place to stay, and I will review this experience in the future
Lucian
We felt so welcomed and we highly recommend this beautiful hotel! They went above and beyond on accommodating us
Sarah
Excellent rooms excellent service
Khaled
O
Khalid
Best hotel
Nechama
Enjoyed emensly! Beautiful, clean, helpful staff was very courteous.
Janelle
Amazing hotel. Great service and very friendly staff.
J
The worst experience ever had in those of 5 start hotels around the world, The room was so dirty it was indexable and at 3am renovation and drilling and hammering started!! I have thus all in video and pictures on the dirt.
Yaqoub
Very classy
Stoyan
Choosing a hotel in Dubai for the first time is challenging, given many excellent options. Our two-week stay at Al Habtoor Palace was perfect, and we enjoyed every day. I read a review from a seasoned traveler who always returns here because of the staff’s genuine hospitality, and I can confirm that. From the moment we arrived to departure, the staff made our stay memorable. Many knew our names, which added a personal touch. Special thanks to Shorouk, the friendly receptionist; Chat, the exceptionally helpful concierge; Dorothy, who greeted us every morning; Mohaned, who greeted us at breakfast with a smile and kind words; and waiters Zelle, May, and Yoon. The kitchen staff worked tirelessly, and the pastry chef’s beautiful creations were a highlight. The breakfast restaurant manager often stopped by to check on us personally. In the evenings, we loved dining at BQ French Kitchen and Bar—gracious manager, helpful waiters Ashif and Neel. Kiran, who welcomed us daily, and late-night concierge Stephen, were exceptionally kind and helpful. Thank you, Adarsh and the housekeeping team, for keeping the rooms spotless. Convenient restaurants and a supermarket nearby made everything easy. The hotel’s complimentary shuttles to Dubai Mall and the beach were invaluable. Its prime location near landmarks and transport made exploring Dubai effortless. Overall, our experience was outstanding—luxury, architecture, and unparalleled hospitality truly set Al Habtoor Palace apart.
Anjanette
I fell in love with this hotel. It was beautiful and beyond my expectations. This palace was where who’s who stays. I would recommend this place overall for its unique architecture and wonderful atmosphere. When in Dubai stay here!!! So much to see and restaurants on premises
Peter
Amazing stay, friendly, helpful staff, love the room and hotel areas. Next time I would request a room away from main street, there is a bar with loud noise that ends at 5am when people leave the club
Mudita
We stayed here 7 nights and had the most excellent experience. The staff is courteous and delightful, the property itself is well kept. Breakfast is expansive and healthy. The gym and spa are lovely too. It’s an excellent experience overall. The highlight are the rooms, very large and best amenities.
MAHMUDA
Amazing place!!! Everyone was very nice. Perfect location
Amanjeet
Excellent property and great service
Dorothy
I really enjoyed my stay at this beautiful hotel. The staff were courteous. The only snag is that the fridge bar wasn’t stocked well. Aside from that, I really like this hotel and recommend it. I’ll surely return here on my next visit to Dubai.
Todd Oliver
The Al Habtoor Palace in Dubai is by far the best hotel I've ever stayed in. From the marble floors to the fine dining to the impeccable service rendered by the concierge and butler staff, this hotel makes you feel like royalty as soon as you step through its doors. The next time I visit Dubai, I will stay at the Al Habtoor Palace.
Debbie Ann
This property is absolutely beautiful and the service is 1st class and impeccable. Our butler Jackie and her crew were just amazing with all the extra touches for our anniversary. This hotel is a must on your agenda! You will not be disappointed with your stay. Look forward to going back to Dubai for another visit and definitely another stay at this hotel.
Melanie Nicole
I felt like a princess. Pure royalty.
Justicia
AMAZING!
I was there to celebrate my birthday and I was given a welcome Happy Birthday cake. The hotel (Palace) is beautifully decorated and we had a great stay with a private butler to cater to all our needs - simply amazing!
Manmeet
You feel like royalty.
Shifad
Excellent Ambience
Cristina
PERFECT
Perfect hotel! Muy bonito agradable! Con una arquitectuea increíble igual que su limpieza
Harish Kumar
Good property good maintenance all good
Ni-Cola
This was an amazing stay! The staff went above and beyond to accommodate my early arrival and late departure. The breakfast buffet is extensive and top quality with ample food and beverage options. The room comfort was amazing and the cleanliness of the room and property was spotless! This hotel is one I would highly recommend and certainly return to.
Gad
5 Stars
Nirav
Some staff was not ok unhappy what i paid for rooms for 7 days
Vasu Ram
Roadside room horn honking issue
It's a beautify property. Very conformable stay, however the roadside rooms having an issue with Late night horn honking issue and very disturbing sleep. this needs to be fixed
Matthias
I am so glad that we booked this hotel in Dubai
Amazing hotel! The rooms are the cleanest I have ever experienced in a hotel anywhere in the world, the breakfast is fantastic, the staff are exceptional and everyone is so polite and helpful. They answer all your questions, help you with special requests like \"sending the Rimowa luggage to the service centre\", they book tours and give advice and really everyone there makes your stay really wonderful.
Sattar
Excellent
Sattar
Excellent service
husam
A very elegant stay with a great view from the top floor and quite environment very helpful staff , I will definitely book there for another visit
Dwayne
Outstanding!!
It was an amazing stay definitely will stay again!!
Inma
Luxury accommodation
Amazing luxury hotel. Recommended
Sanjeet
Good staff , beautiful hall and very close to multiple restaurants
John
Amazing stay at an amazing hotel.
All the staff extremely helpful and facities 10 out of 10
All the staff extremely helpful and facities 10 out of 10
Hanh
Location is good, price is good, breakfast is excellent
Darpan
Great hotel.
Faisal
the hotel wasn't as it used to be, i have stayed in this hotel for couple of times since 2017 but doesn't seem great and some stuff in the room seems outdated.
its great hospitality and location wise is perfect but this is something they should consider.
its great hospitality and location wise is perfect but this is something they should consider.
Janu
Excellent hotel
Sanjeev
It's in a central location. I can understand why Hilton has removed its name. The Ritz is Hilton also. The facilities at this location are just ok. The rooms are just ok. The transportation options were suboptimal. Instead of investing in someone play a harp in the foyer, make the inhouse store, better. Open up more desks for checkin and concierge. Provide sitting area dining. Improve the patio experience. Sound proof your rooms properly. Your staff is very courteous and kind. Your dining experience ( regular and bar ) is also great. Other things - need work.
Emma
Everything about the hotel was great
Location & surroundings
Al Habtoor Palace
Sheikh Zayed Road Al Habtoor City 26666 Dubai, Dubai, United Arab Emirates
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