Name: Smart Stay Hotel Station
Address: Schuetzenstr 7, Munich, 80335, DE

6/10

Pleasant

05 Dec 2025

Lindsay

The room needs some attention. The walls have missing paint on them. The light on the far side of the bed doesn’t work. The wifi is terrible. Also, it wouldn’t be a bad idea to either get smart
TV’s or TV’s with a Chromecast built in. The staff were very friendly and helpful. No complaints about the people who work there.

Leisure Friends

2/10

Poor

12 Jun 2025

Iosvany

Pillows are horrible in this hotel and the AC does not work.

Self

4/10

Poor

13 May 2025

Christine

First the staff we encountered were warm and friendly. The hotel is old and it looks as though they tried to update some of it but you can only do so much without a complete redo. We only saw a couple of wires hanging in the hallways, none in our room. The room was clean, but the size is a definite NO. We had two single beds that were put together to make a king and then literally there was 2 feet or less on both sides of the bed and the foot of the bed. Two people moving around was very difficult. The bathroom was the same way. There is NO air conditioning and the only place they have to put your suitcase is used to hold a standup fan. The suitcase had to be opened in front of the bathroom door, when the door was closed and then close the suitcase and stand it against the entry door. We had to do this with both of our suitcases which made using the bathroom a challenge.

10/10

Exceptional

21 Apr 2025

Allison

Excellent location, near of both: Karplatz and Munich central station.

6/10

Pleasant

13 Apr 2025

Bagrat

The room was extremally small. No safe. The bathroom was not very clean in particular the toilet.

Business Self

4/10

Poor

09 Apr 2025

gert

Got a room at first floor with terrible sounds during the nights

Business

10/10

Exceptional

07 Jan 2025

Diana

This hotel is really great because you’re right next to the train station where we arrived. You are in walking distance to the city center, and it is very centrally located. The Hotel is great for the price and the quality. The room is very clean and very. The pillows were a little flimsy, and the front office location can seem a little offputting, but the rooms are very nice, and the staff is very friendly.

Leisure Partner

2/10

Poor

15 Dec 2024

Joanna

The worst staff! They stole my earrings and did nothing about it. Don’t stay here!!

Leisure Friends

10/10

Exceptional

18 Apr 2024

Adam

Great location for the train station and only 10-15mins walk away from centre.

Leisure Family

4/10

Poor

01 Dec 2022

Frederic

poor wifi coverage & TV was out of order, awful breakfast options

Business Self

8/10

Excellent

18 Jul 2022

Carol

We loved the location for our daily outings. Sometimes a bit noisy at night. Building was under construction and there was construction across the street. Despite the noise, it was just what we needed.

Leisure Family

4/10

Poor

05 Jul 2022

Katty

No ac, no fridge, no blow dryer or iron, only cnn on tv, the shower flooded, parking is a disaster, construction everywhere. Pay couple extra bucks and stay elsewhere. I have seen 5 different staff in 2 days, only one of them was helpful.

Leisure Family

8/10

Excellent

25 Jun 2022

Olivia

Nice, clean and fresh rooms. Recommended

This was a really good stay! From the outside, the reception and staircase it just looks really shady and dodgy, BUT the room was super nice! Very comfortable beds, clean and renovated. The bathroom was new and fresh. It had AC but we couldn't get it to work, but didn't ask for help. It was ok just opening the windows this time. Very happy with the stay.

Friends_and_family Friends

6/10

Pleasant

27 Jun 2025

Lilija

für ein Kurztrip ganz okay. Sehr heiß im Sommer und Zimmer sind sehr klein

Leisure Partner

8/10

Excellent

19 Jun 2025

Naoki

受付の担当が毎日変わるのですが女性の方で皆対応が良く、こちらの聞いたことに親切に対応してくれました　ありがとうございました

6/10

Pleasant

18 May 2025

Verified traveler

Nothing but a budget hostel

Wires hanging from the walls and ceiling, inside the room and in the hallways. No security cameras anywhere. Only a self installed cheap looking camera in the reception. Also no firealarms were to be seen, either in the rooms, or in the hallway.

You are essentially sleeping on a mattress with no legs. Towels smell like straight vinegar. Oh, and AC looks like it’s installed, but you cannot use it. They do provide you with a cheap fan though… No minifridge or phone in the room either.

Luggage room is not checked or attended to by anyone. You just pick up a key from reception, and there you go.

Friends_and_family Friends

8/10

Excellent

16 May 2025

Martina

Sehr nett, früherer Check-in als geplant, sehr gute Lage
Alles bestens

Business Self

8/10

Excellent

09 May 2025

Cornelis

Paar minuten te voet van Hbf, supermarkt en centrum. Gastvrij, schoon, rustige straat. Kamer incl sanitair recent opgeknapt in een oud gebouw, wat binnen en buiten ook zichtbaar is. Gastvrij personeel, kortom een prettige plek!

Leisure

6/10

Pleasant

06 Apr 2025

Alice

Huoneet hyvin pieniä käytännössä vain nukkumista varten .Katumelu ja autojen äänet kuuluvat erittäin hyvin.
Aamiainen hintaansa nähden hyvä. Netti toimi hyvin ja itse hotellin sisätilat hiljaiset.
Kuvat huoneista sivuillanne eivät vastaa todellisuutta.Henkilökunta mukava ja ok.

Friends_and_family Family

6/10

Pleasant

27 Mar 2025

Antonia

Okay Stay, But With Several Issues

Our stay at this hotel had some frustrating moments. We arrived two hours after the official check-in time, expecting a smooth process, but when we got to our room, it was completely unprepared—the bed was unmade, and there was trash left from the previous guest.

After complaining at reception, the staff was friendly and tried to help as quickly as possible, but we still had to wait 30 minutes for a new room. The second room was at least clean, but it had several issues: the light switches worked only sporadically, wires were hanging from the ceiling, and one power outlet was unusable due to an exposed wire, which seemed like a safety hazard.

The bathroom also had a design flaw—a large gap between the shower partitions caused water to spill everywhere when showering.

Overall, the stay was okay, but given these issues, I’m not sure I would book this hotel again.

Leisure Partner