Name: Hotel Cocoon Stachus
Address: Adolf Kolping Strasse, 11, München, 80336, DE

10/10

Exceptional

31 Jul 2026

Cari

A beautifully and uniquely designed hotel room that did feel like a literal cocoon. I was comfortable throughout my stay, happy to have a cozy bed and a functional desk, and a good, strong shower. Ideal location, too. Highly recommend this hotel and would gleefully stay here again.

10/10

Exceptional

22 Jul 2026

Krista

Clean and beautiful rooms! Had no problems

Partner

10/10

Exceptional

14 Jul 2026

John

The hotel was unique, relaxing, and had a fun vibe! Room's were spacious and the shower had a rain head option. Cocoon chairs were fun. Staff were very helpful with all of our needs. Unfortunately our room's ventilation system wasn't working so it got really hot.

Partner

10/10

Exceptional

10 Jul 2026

Christopher

Friendly staff and clean rooms

Friends

10/10

Exceptional

07 Jul 2026

Yasmin

Love the location, attention of the staff, and cleaning

Partner

6/10

Pleasant

06 Jul 2026

Xiang

Renovation next door started huge noice at 8am, woke me up and could not go back to sleep at all. Disappointed.

Self

6/10

Pleasant

04 Jul 2026

Jonah

They are in the middle of remodeling. The location is not the safest for tourists. We received a room without AC and could not keep the window open due to people yelling and screaming on the street. We received another room the next day, but it was extremely small and should have been for one person not more. Breakfast is extremely expensive and not worth the price. My sister paid the same amount and received a huge room on the top floor, so I was disappointed to receive such a small one. The person at the front desk seemed confused and it was hard to communicate. This is definitely not made for families.

Family_with_children

10/10

Exceptional

01 Jul 2026

Robert

Great location and price. Would stay there again. Great value

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Kevin

Visited during heatwave and had issue with air conditioning not working properly. Problem rectified quickly after reporting to reception staff, who also offered another room - also in an alternative hotel - as initially thought maintenance staff may not be available straight away. Was also advised to that I could write to hotel management if not satisfied and ask for a refund. That qualifies as good service for me.

Friends_and_family Friends

10/10

Exceptional

30 Jun 2026

Stephen

The room was clean and well maintained. The staff were helpful and pleasant to deal with. The breakfast buffet was delicious. The location was within easy walking distance to the HBF and old town.

The only thing I would say was a negative was in the hallway to our room they had several mattresses and bed frames leaning against the wall. I’m assuming they were overhauling some rooms. This really wasn’t an issue other than it made the hallway a bit cluttered.

I would definitely recommend a stay here as it is just as nice as the larger chain hotels with more charm and a much better price.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Waseem

Very nice location and amazing staff.

Partner

8/10

Excellent

20 Jun 2026

Linda

Convenient location for transport.

Self

8/10

Excellent

11 Jun 2026

Hilary

Nice location close to Munich Hbf

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Tim

Great place to stay. Good location for visiting Munich. The room was very clean and comfortable, everything was in good working order. Staff were friendly and helpful. Would stay here again and recommend to others.

Self

10/10

Exceptional

06 Jun 2026

Craig

Fine

Business

10/10

Exceptional

31 May 2026

Chor Seng

Good location, clean rooms, had a good stay

Partner

6/10

Pleasant

30 May 2026

Stephen

Room was cramped, making it difficult to separate the two single beds.

Friends_and_family Friends

10/10

Exceptional

29 May 2026

Margaret

This hotel is within relatively easy walking distance of the Train Station and within easy walking distance of the main attractions of Munich

Family

10/10

Exceptional

25 May 2026

Veronica

I traveled alone for this trip and honestly this was a great fit for me. I work in the hotel industry, and travel quite frequently, and was aware this was an “economy” style stay. The room was just enough for one person for a weekend - the toilet and shower are in full view next to the bed (all glass) so couples / doubles should consider this. The bed was comfortable, shower worked well. Upgraded Rituals amenities and hair dryer in the room. WiFi worked well and is free.

Yes there is street noise and windows are not soundproof - mostly people from the street level restaurants talking, sometimes loudly. It was warm and I alternated using AC and having the window open. Headphones and a sound app worked for me. Likely not a good fit for light sleepers - perhaps an interior room would be better?

They only clean rooms on request - my habit is to decline daily housekeeping in all my hotel stays so this was not an issue for me. You can always request refreshed amenities. I paid for coffee in the breakfast room in the morning - nice breakfast layout but 20+ € was too much for a light eater. The area was very close to the main train station and an easy 15 min walk to Marienplatz, Karlsplatz areas. I would stay here again as I enjoyed the coziness and felt safe walking in and out.

Self

6/10

Pleasant

25 May 2026

Carlos

Hotel is close the rail station. Did not know the hotel was in the red light district but that was not really a problem. Desperately needed a pharmacy on a Sunday and holiday but the two establishments opened were nude table dancing. Room had no refrigerator, had a tiny toilet room, no shower privacy and a tiny table and one chair. Breakfast and coffee were great.

Family

10/10

Exceptional

25 May 2026

Patrick

The room was clean & the staff were polite and helpful when we enquired about some local amenities. It also has a lift.

Partner

8/10

Excellent

22 May 2026

Rylan

The rooms are clean, the location is convenient. Only real downside is the noise, the windows to the exterior are very poorly sound insulated. Because of the location, the street is pretty much busy at all hours with people speaking loudly outside, loud cars, or people rattling through bottles. The windows seemed almost entirely useless at preventing sound from getting through, and things felt nearly as loud as if the windows were open (which they don’t). Additionally, the walls themselves weren’t very well insulated, we could hear what was going on in the next room, and the hall, which proved to be annoying since the cleaners began rather early. Overall though our stay was fine despite disturbances throughout the night.

Partner

4/10

Poor

18 May 2026

David

Hotel is ok but beware when booking a double room as you have a choice of a Double Room or a more expensive Courtyard View Room. Unfortunately I paid the extra only to find the one window in the room was surrounded outside by scaffolding and walkways if steel. I complained but there were only trainee staff who could not deal with the complaint. I was asked to put this in an email which I did the first day. I checked at reception the next day as there had been no acknowledgment only to be told the manager was on holiday for the weekend. No one has contacted about this and I was there 2 nights and then checked out at 11am Monday. I returned at 5.30pm Monday for our stored luggage and still no reply to the complaint. Beware when booking the more expensive Courtyard View room!

Partner

10/10

Exceptional

16 May 2026

Devon

The room was clean and well maintained. For people traveling solo this is an ideal hotel. Be warned, if traveling with another person the bathroom offers little to no privacy.

Self

6/10

Pleasant

16 May 2026

Ilia

I was first taken aback by the glass bathroom walls that left me exposed through the wall to wall window. I unfortunately had to keep the curtains closed the entire time so the people in the building across the way wouldn’t be able to watch me use the bathroom.

It was extremely noisy until all hours of the night and there was no sound buffering. Each of the three nights I stayed here there were groups of people outside talking very loud,.and it was if

There was also no plug next to the bed which was inconvenient.

Staff was only at the front desk half the time I was there.

10/10

Exceptional

15 May 2026

Kate

Great room but on a very loud street with windows that allow you to hear the noise even if they are closed. Great staff and very modern room. Not really anywhere to put clothes in the double room though but we did a short stay so not a problem.

Partner

10/10

Exceptional

01 May 2026

Lochlan

Great shower, comfy beds and good sized bedrooms.

Self

6/10

Pleasant

21 Apr 2026

Jean-Francois

Room was very small and run-down, no room cleaning service unless you request. Very noisy neighborhood and room poorly insulated. AC not functioning. Staff not fluent in English and rude.

Business

10/10

Exceptional

17 Apr 2026

Aysia

very clean rooms

Self

4/10

Poor

08 Apr 2026

Juliana

Highlights:

- bed was comfortable
- shower is also okay
- Rituals products

Lowlights:

- We were allocated in a room at 6th floor and the lift only goes up to 5th

- It's impossible to close the door of the the toilet and the shower at the same time... If you are travelling alone, it's fine, but if you have someone, it becomes complicated (also, all the smell goes directly to the room if you use the toilet and right to the shower

- Not possible to open the window... Meaning after a day, it feels really claustrophobic, the are becomes thick and there's no ar circulation, as it's also impossible to get the AC to work to cool the room down

Friends

10/10

Exceptional

06 Apr 2026

Joseph

The property was nice good enough for my one night stay. The fact that the toilet couldn’t be closed properly was an issue for me, if you poop and it smells the whole room would smell as well

Self

2/10

Poor

28 Mar 2026

Ariana

Es gab keine Laken auf den Betten, nur Spannbettlaken und eine kleine Bettdecke. Wir hatten ein Vierbettzimmer gebucht, aber es gab nur ein Bett und eine Ausziehcouch. Die Couchkissen waren schmutzig. Als wir die Couch ausklappten, entdeckten wir auf einer Decke Blutflecken und auf der anderen gelbe Flecken. Die Klimaanlage funktionierte nicht. Die Vorhänge waren zu schmal, um das Fenster vollständig abzudecken. Im Badezimmer klebte Zahnpasta an den Wänden. Der Bewegungsmelder im Badezimmer war defekt. Der Ventilator im Badezimmer war laut.

10/10

Exceptional

15 Mar 2026

james

Nice hotel very central

Friends_and_family Family

6/10

Pleasant

12 Mar 2026

Sabrina

clean room, great staff just the area isn‘t great and it is very loud at night.

Self

10/10

Exceptional

06 Mar 2026

Ian

The location of this hotel is excellent, it is a two minute walk from the central station and about the same distance to Stachus (S/U)
My room was facing the rear of the hotel into a courtyard, so I heard nothing from the road and I did not hear anything from the adjoining rooms either.
My room was certainly big enough for one person, even two people would feel comfortable here.
The shower was excellent, and for the price I paid I thought the whole experience was wonderful.
I did not have breakfast at the hotel because it was only a short walk to a local bakery.
I was also able to store my skis and my ski boots in the seller for several days which was also a bonus.
I would definitely stay at this hotel again, were right to get the same price.

Self

6/10

Pleasant

20 Feb 2026

Preston

The streets were very noisy, through the night. Odd bedding for a double bed?? No washcloths or hand towels. Other then that the room was pleasant and clean. The breakfast was decent as well.

10/10

Exceptional

24 Jan 2026

Nathan

Everything was great, food for breakfast was worth the 20 euros!!!! Oh man so good. My only complaint, and it is of no fault of the establishment but navigsting a full bag and a ski bag ( dakine fall line, fully.loaded) was very, tough. Doable and made for some interesting turns but it was definitely different than expected. Room.was great, wster was piping hot, clean, tucked away but very close to the train station. Staff was friendly, even putting up with my horrible attempts at German. Would stay again, maybe requesting a bigger roo if i came with skis, but this room was perfect if it was just me and a bag.

Leisure Self

8/10

Excellent

19 Jan 2026

Adrian

Clean, well maintained, helpful staff

Business

6/10

Pleasant

15 Jan 2026

Anastasia

Neighbourhood is okay, wouldn’t say the best, looks a bit sketchy but it’s convenient as it’s near the main station. The room is a little tired, not extremely clean either. Floor not hoovered, the light switches were filthy. The tv was not working.Check in was okay however check out not the friendliest . The lady just took our key cards and said goodbye. Did not ask if everything was okay or if we enjoyed our stay. Overall average.

Leisure Partner

10/10

Exceptional

07 Jan 2026

Helen

The perfect place for our quick excursions to the xmas markets

Leisure Friends

8/10

Excellent

02 Jan 2026

Spencer

clean room

Self

10/10

Exceptional

29 Dec 2025

Hsin

⭐️⭐️⭐️ (3/5)

The main issue with this hotel is the extremely small room. It was very uncomfortable for two people, with no space to open suitcases or even sit down.

The bathroom had excellent hot water, but the drainage was very poor, flooding the entire bathroom with no proper wet/dry separation, and water even leaked onto the carpet outside. The bathroom door was also very difficult to open, sometimes requiring help from someone outside.

Breakfast was very good, with warm, freshly baked bread. If not included, it costs €19.90.

On the first night, the staff were extremely friendly, and self-service hot water, coffee, and hot chocolate were available in the common area, which we really appreciated.

On the second night, because the room was so small, my sister stayed in the common area while I went upstairs to shower. At that time, the staff told us we were not allowed to use the coffee machine, saying it was only for breakfast, even though other guests had just used it freely without being stopped. This inconsistency made us feel uncomfortable.

Overall, acceptable only for a very short stay with minimal luggage, but not suitable if you value space, comfort, and consistent service.

Friends_and_family Family

8/10

Excellent

26 Dec 2025

Marieta Xaviera

Room was clean, initially we were given a smaller room although we paid for the bigger room. However when we feedback, they gave us the room we paid for.

Room was clean and spacious. Very convenient to the main area. Place was safe. Would stay again if I’m returning to Munich:)

Leisure Partner

10/10

Exceptional

25 Dec 2025

Stephanie

Clean rooms, front desk staff were wonderful and very helpful. Good location.

Leisure Family

8/10

Excellent

23 Dec 2025

Michael

We had a good stay at Hotel Cocoon. Rooms were spacious, comfortable and clean. Beds were neat, had a good night’s sleep. Breakfast was good. Hotel location was near the Central Main Station and Christmas markets.

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Daniel

Cannot fault this hotel in too much in itself, the staff were very welcoming and I was immediately able to store my bags until check-in (check-in was available early for a small fee). For the price I paid at the time of booking, the room was small but enough to feel at home for a single traveller exploring the city. Rooms were clean and sleep was comfortable, and Wi-Fi was free and very fast. You have to ask for someone to clean/attend to your room each day if you require it, but I spent most of the time outside of the hotel and it was a short stay.

Only issues were that the shower temperature could’ve been a little more consistent and the AC didn’t seem to do anything. Another thing to bear in mind is that the hotel is located by the central train station, which makes it very accessible and convenient - but is situated in a slightly dodgy area on a side street - but extremely safe nonetheless, just not as visually appealing as maybe other hotels at this price. Again this is based more on a visual impression than actual experience, though.

Overall I’d definitely recommend checking out this hotel if you’re a single traveller or a couple visiting on a short city break spending most of the time in the city centre.

Leisure Self

6/10

Pleasant

23 Nov 2025

Kevin

The hotel is an average hotel for this part of Munich. The room was a bit dated. The hanging chair was not practical to use. There is almost no space to store bags and belongings. The water in the shower can go from cold to scalding hot with the slightest adjustment. I'll pick somewhere else to stay the next time I am in Munich.

Leisure Friends

8/10

Excellent

16 Nov 2025

Theresiah Nduku

Clean room, friendly staff

Business

10/10

Exceptional

12 Nov 2025

Dustin

The room was nice and the staff was great. The location was great. I would defiantly book again.

I did put the tag on the door for the room to be restocked, they never came for two day. I had to go to the desk to get stuff.

Leisure Friends

8/10

Excellent

10 Nov 2025

Nicole

The hotel was clean and well staffed. There were a few items in the room that I could not figure out how to operate (the thermostat, lights, and rain showerhead) and the hotel staff didn’t know either which surprised me. The area was not high traffic so it felt less safe than other parts of town later at night.

8/10

Excellent

04 Nov 2025

Natalia A.

Staff, location

Business Self

8/10

Excellent

02 Nov 2025

Deborah

Very clean, easy location to walk to the old town from. Great breakfast selection

8/10

Excellent

31 Oct 2025

Tao

Very close to central station but the area does not feel very safe

Leisure Self

8/10

Excellent

27 Oct 2025

Jack

It's a nice hotel conveniently close to the central train station. The area around the central station can feel a bit sketchy (as with almost anywhere in the world) and the area immediately surrounding the hotel is home to many sports betting and gambling venues, so there is quite a bit of noise and yelling through the night, but nothing outrageous. The room and facilities were nice and comforting.

Leisure Self

10/10

Exceptional

26 Oct 2025

Chad

Great property

Highly recommend this hotel

Friends_and_family Family

6/10

Pleasant

22 Oct 2025

Michelle

The staff were accommodating and our room was good. The only problem is if your room is by the street side, you'll need ear plugs to be able to sleep through the night. Outside there's a restaurant and someone just keeps screaming (yes screaming) late at night or maybe even past midnight. Looks like nobody's doing anything about it despite the fact that there are other hotels on that block. Also, another problem is there's no place to hang your towels to easily dry.

Leisure Partner

10/10

Exceptional

20 Oct 2025

Chase

Great staff

Business_and_leisure Self

10/10

Exceptional

16 Oct 2025

Neil

Excellent option for downtown Munich. Short walk from old city and Marienplatz. Close to railway station. Very clean, neat in appearance. Rooms a little 'cosy' but great value for money.

Leisure Self

6/10

Pleasant

14 Oct 2025

Martin

Room was very small, wasnt a great check in, surrounding area wasnt great and at night it was very noisy and raucous. Wouldnt stay again

10/10

Exceptional

07 Oct 2025

Kathleen

Staff was very welcoming and greeted us with beer and cookies. The room was clean and included various amenities. Would definitely stay there again.

Leisure Partner

6/10

Pleasant

06 Oct 2025

Brian

Rooms smaller than advertised. Room option selected showed a balcony in the room-specific picture. We were told there wasn’t a balcony for that selection at check-in. After complaining and getting ready to cancel and book elsewhere, a balcony room was magically cancelled. Staff was courteous enough. But still, misleading ads at best.

Leisure Family

8/10

Excellent

05 Oct 2025

Michelle

We had a nice stay at the Cocoon. The location was great for Oktoberfest as we could walk. There are a few strip clubs around so it’s it brings all sorts, if that’s your thing, great. The gentleman who checked us in was wonderful and we felt welcome immediately! Thank you!

Leisure Friends

8/10

Excellent

01 Oct 2025

gary

One of the rooms I booked was supposed to have 2 twin beds. They put my friends in a room with one double bed. Then said the hotel was full so there was nothing they could do about that. The manager apologized but said there was nothing he could do so I have to email the hotel directly about it. I did so. They have yet to respond. But then I complained to hotels dot com. They called the hotel and whoever answered said that my friends had gotten a room with 2 beds. They outright lied. My friends did not get a room with 2 beds. I'm so outraged at this poor business conduct.

Friends_and_family Friends

6/10

Pleasant

01 Oct 2025

gary

The location was great. The room looked nice but it wasn't very functional. I think they had an artist design it to make it seem artsy but artists don't know how to make a hotel room functional. There were no lights in the bed area so when it was dark out, it was hard to see. The motion sensor lights in the toilet closet went out every 5 seconds so you have to constantly make some kind of motion to get the light to stay on. There were no hooks for the shower towels. The outlets were mid-level on the wall so there was no easy way to set something down that needed to be plugged in - like a phone.
Most importantly, I booked 3 rooms, one of which was supposed to have 2 twin beds but they messed up and put my friends in a room with a double bed and there were no other rooms for them to move to. So two single, straight guys had to share a double bed for 4 nights because the hotel messed up. AND I've tried to contact them about some kind of reimbursement for the inconvenience and they haven't responded yet. I wouldn't stay here again and caution anyone else considering it.

Friends_and_family Friends

10/10

Exceptional

29 Sep 2025

James

Room was clean, reasonably priced, nice decor (but no shelf space). Good breakfast available for purchase, helpful staff, and close to many attractions.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Richard Wiliam Weaver

Room and hotel very clean staff were very friendly and helpful we would stay here again

Leisure Friends

10/10

Exceptional

26 Sep 2025

Jorge

Excellent location

We were in a busy area for travelers and close to Wiesn. Also close enough to walk to the city center and the train station really close by. Excellent location.

Partner

8/10

Excellent

24 Sep 2025

Lisa

The hotel itself was great. The room was comfortable and kind of quirky. It had personality. The room was quiet and we slept well. The staff was not overly friendly but they did their job. The location was close to the subway, bus, train and laundry. The downside is that there were always men hanging outside the hotel on the sidewalks smoking and talking. I did not always feel comfortable walking in the area. The hotel was fine, just not the location.

Leisure Partner

10/10

Exceptional

24 Sep 2025

Jonathan

Front desk was really friendly and welcoming! Definitely would come back here again!

Leisure Friends

10/10

Exceptional

23 Sep 2025

Sandra

Stayed here for our visit to Munich for Oktoberfest. Walking distance to Oktoberfest, shopping, dinning and convinient stores. Hotel is clean, beds pillows and blankets are great, and staff is friendly. Walking distance to bus and train as well. Hotel is aesthetic and cute. Free water always available in the lobby which is great. Snack for purchase as well. Would recommend this hotel for your stay in Munich.

Although the hotel was great, I would like to give a special acknowledgement and thanks to Rustam at the front desk. He was friendly, professional and made our stay great. Thank you Rustam for making the experience unforgettable!

Leisure Family

10/10

Exceptional

23 Sep 2025

Sherry

Great place, helpful friendly staff, walking distance to everywhere we wanted to go, within block of Oktoberfest parades highly recommend

Leisure Partner

8/10

Excellent

21 Sep 2025

Rawa

The property is located close to all the sites and a perfect stay for October fest!!

Leisure Family

8/10

Excellent

20 Sep 2025

Kenneth

The property itself is fine and updated. Clean, nice shower and pressure. The front desk staff is nice and accommodating; it is not staffed 24 hours though. This area of Munich is a bit gritty with strip clubs around the corner. Old Town is close, but if it was a circle, we found ourselves walking to the opposite end usually.

Leisure Self

10/10

Exceptional

19 Sep 2025

Luci

The room was clean and equipped with everything we wanted, except coffee. It had a great shower and very comfortable bed. It is close to the train and bus stations.

6/10

Pleasant

17 Sep 2025

Shahram

Construction, no sign. Staff don’t give a lot of advice.

Leisure Self

10/10

Exceptional

15 Sep 2025

Michaela

Not the nicest area but a good hotel

Don't book with people you are not comfortable using the bathroom in front of as there is no door to block the sight/sound to either the toilet or the shower. But otherwise a good hotel.

Business

10/10

Exceptional

13 Sep 2025

Adriana

The hotel and staff were amazing! The most comfortable bed of our trip and great shower pressure. The area of the hotel is not that great. We actually witnessed a man pin down a woman against a car and start trying to take advantage of her while she’s screaming no and right when we were about to say something her friend came to the rescue. We kept watching just in case they needed more help. Every night we would walk back to our hotel there would be a gang of guys hanging around outside it and smoking. The hotel requires your key card to enter after 10pm for two doors, so just had to make sure no one tried to follow through.

Leisure Partner

10/10

Exceptional

12 Sep 2025

Omar

Very Convenient Location

I’m impressed with the staff who works hard to maintain the hotel in great state. The room was comfortable, quiet, clean supply with all the details that I needed.
Most of all the breakfast service was wonderful.

Self

10/10

Exceptional

10 Sep 2025

Katherine

Great stay

Very nice hotel down a quiet street 8 minute walk from the main train station. One block away where tour buses pick you up and drop off. Nice, friendly n helpful staff. Clean. Only little downfall is there isn’t much shelf room to put your stuff. Room or bathroom. Shower was nice n updated, great water pressure n hot water.

Partner

10/10

Exceptional

09 Aug 2025

Craig

10/10

Hotel in general was great. The staff were always helpful. Breakfast was nice and fresh.

Business

10/10

Exceptional

08 Aug 2025

Edward

Comfortable bed. Outstanding breakfast buffet

Self

8/10

Excellent

05 Aug 2025

Christian

Great hotel, very clean , very comfortable. Just noisy at night on the street side.

Self

10/10

Exceptional

03 Aug 2025

Bjoern

Breakfast was amazing and the room small but very great!

Business Self

10/10

Exceptional

18 Jul 2025

nicholas

Close to everything

Leisure Family

8/10

Excellent

17 Jul 2025

Kate

*

10/10

Exceptional

16 Jul 2025

Matthew

Very close to the old
Town and easy access to train station

Leisure Family

10/10

Exceptional

09 Jul 2025

Benjamin

Rooms kinda small but it was comfortable.

Leisure Family

6/10

Pleasant

12 Jun 2025

Cinthia

Toilet had an odor

Leisure Partner

6/10

Pleasant

21 May 2025

Sonya

Needs a deep clean especially the bathroom. Smelled like urine. Also, room was very small.

8/10

Excellent

17 May 2025

Ray

Munich visit.

Room was small but functional. Shower and bathroom shared same sliding door. Front desk personnel were excellent!

Partner

10/10

Exceptional

03 May 2025

Dylan George Thomas

Second time staying here. Location is perfect, rooms are lovely.

Leisure Family

8/10

Excellent

30 Apr 2025

Alan

I really enjoyed my (our, my son and I) stay at your hotel. Staff were friendly and efficient. When checking in, I used a iPad of some sort and entered my details, which was a bit different, but it went smoothly.

8/10

Excellent

18 Jan 2025

Elizabeth

We had previously stayed at the property that’s a few blocks away Hotel Cocoon Hauptbahnhof and this one is definitely more worn and the surrounding area has adult entertainment and a sketch feel.
Our travelmate tripped on a low stupid level change and had a nasty fall, luckily was not badly hurt. The step is marked but it’s such a low small step that it’s incredibly easily missed. The staff was very nice and helpful and we were glad not to have a hospital visit.
Would choose Hotel Cocoon Hauptbahnhof over this one.

Leisure Family

4/10

Poor

03 Jan 2025

Alondra

The window to our room wouldn’t close which made the room super cold. The shower head kept breaking, and the water kept leaking out the shower. Yes it’s close to the main areas however the hotel is not the best.

Leisure Family

10/10

Exceptional

30 Dec 2024

Justin

Check-in and check-out were very easy. The staff was always very kind, and helped with anything right away. The location of the hotel was perfect.

6/10

Pleasant

29 Dec 2024

Eleni

The room itself was nice it just had not been cleaned very well. The location is right next to the central station which is good but the surrounding area of the hotel was not very nice and felt a bit unsafe.

Leisure Partner

10/10

Exceptional

24 Dec 2024

John Adam

nice place for the price

Leisure Family

8/10

Excellent

14 Dec 2024

ong

Separated bath and toilet. But bath door easy to leak water. Limited privacy in bath. Breakfast selection limited. But staff is friendly and helpful

Leisure Family

10/10

Exceptional

20 Nov 2024

Anna

Wow!

Amazing stay at Cocoon! We even got an upgrade due to my boyfriends birthday and complimentary prosecco! It was a fabulous stay in a great hotel!

Partner

2/10

Poor

16 Nov 2024

Riju

Worst hotel I have ever stayed.
1. Rooms are very small, not enough place for at least opening our luggage
2. Transparent wash room, not comfortable for family with children, not a single towel holder.
3. One switch for all light.
4. Location is not safe.
5. Noisy location, someguy in mid night was playing song on loud speaker in the street. There were some people right below the hotel who was talking loudly at night.

Leisure Family