Hotel Ester

Poland , Krakow
Krakow, Ul. Szeroka, 20
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100 reviews shown

8/10

Excellent

09 Mar 2026

Robert

Friendly staff. Clean and refreshing swimming pools. Good food

Partner

10/10

Exceptional

08 Mar 2026

Nelida

Clean location, very very peaceful right in front of the beach. Nice little room and staff is very very friendly. Would stay again in the future.

10/10

Exceptional

07 Mar 2026

Raul

Clean room,the food is good 👍 and also the staff is friendly,I recommend this place

Family

10/10

Exceptional

25 Feb 2026

Carlos

Excellent service, beautiful setting and resort

Partner

10/10

Exceptional

24 Feb 2026

Cesar

The room was great - clean, spacious, and comfortable. The staff were super friendly and accommodating and we really enjoyed the facilities.

Family_with_children

10/10

Exceptional

19 Feb 2026

Jennifer

Amazing

10/10

Exceptional

18 Feb 2026

Jocelyne

The location was extremely beautiful as were the rooms. We booked two, one bungalow for 6 people and a room for 4 with two queens beds.

The beds in the bungalow were very springy and seemed older but still a good stay.

The restaurant and 4 pools and beach were amazing. One of a kind sunsets and the food and drinks at the bar are really good and priced well for beach front views.

We will definitely be back and highly recommend buying snacks like chips, dips and sandwiches before you arrive . The food is great there but def need more snack options for on the go or for kids who wanna snack, juices, candies etc

Family_with_children

10/10

Exceptional

11 Feb 2026

Kanita

Hotel facility is very cute we enjoy the stay here. The only complaint would be too many men worker standing around made us as family feel little uncomfortable. But the room is clean the staff’s are very friendly.

10/10

Exceptional

11 Feb 2026

Randall

Very relaxing resort. Plenty of pools and the staff were wonderful, however language barrier was an issue. One thing that would enhance the experience would be events at the hotel, example- līve music or shows, local craft nights, etc.. A representative to book tours would be an added bonus for customers who don’t rent a car. There is nothing nearby so if you don’t have a vehicle..after a couple days you’ve covered the whole resort and there is nothing to do. When we arrived SAL , we waited 1 1/2 hrs waiting for Christian (our shuttle driver), we had no idea what he looked like and he spoke no English. When we rented a car for the last 2days- Christian said we can just go into the terminal & get our car and no reservation required. Not true, we couldn’t get into the terminal, car agency rep had to come out and they didn’t speak any English. Luckily we had poki-fi and signed on and got car rental online. Other than language barriers- we were very pleased with the Hotel Estero Y Mar resort. It’s a beautiful resort. however if we ever go to El-Salvador again~ we’d rent a resort in La-Libertad

Leisure Family

10/10

Exceptional

11 Feb 2026

Abraham

Amazing love it going back just relax and take it easy

Leisure Partner

10/10

Exceptional

10 Feb 2026

Aileen

Excellent

Leisure Partner

10/10

Exceptional

09 Feb 2026

Claudia

My family & i come here every time we travel to El Salvador. Beautiful place to stay & SOOO peaceful the staff is 100% the best & reliable. A beautiful hidden gem not too far from the airport & they connected us with someone who could pick us up at the airport his name was Andres what a beautiful soul, so genuine. I forgot the staff members name he was a server a nice man every year we go he is always attentive with everything. Every year we go back he's always so nice & remembers us the hotel staff checking you in is so pleasant & upgraded us to an ocean view when i book through expedia such an amazing establishment.

Leisure Family

10/10

Exceptional

07 Feb 2026

Lucila Alejandra

Clean staff so nice food so good and the best the mini zoo that place has a little of everything recommended

10/10

Exceptional

03 Feb 2026

Yury

all the stuff was so professional.
the place is beautifully cozy
clean and full of fun.

Leisure Family

8/10

Excellent

02 Feb 2026

Cecilia

I recommend

8/10

Excellent

30 Jan 2026

Gladys

Friendly staff, good food
Nice relaxing location

2/10

Poor

29 Jan 2026

Samira

It's a beautiful property by the beach but the quality of the food is terrible, they use frozen ingredients and cans and I found piece of plastics inside of my food (inside of casamiento) and you have to drive more than half an hour to just find a regular restaurant to eat, you smell of sewer everywhere in the hotel, this smell was in my room and i feel it all 7 days of my stay, I throw up few times at the night and I wasnt able to go to bathroom because of this smell, I asked them to fix it but it was just good for few hours then you smell it again, I asked them to use a air refreshener in my room to help the smell go but they used the bug killer spray in my room and whole night I had pain in my chest and caughed and when i woke up in the morning I saw lots of dead bugs in my room that I found out it wasnt air refreshener because nobody knows English there they use app to translate, it was a terrible experince at front desk and when I was going to order food, nobody understand English and this is terrible for a hotel, lots of people that I saw staying there was local or Spanish people, I saw few tourist and I dont recomend this hotel for tourist.
When I reserved the hotel I got %20 off for Spa and I planned to use spa almost everyday but unfortunately they had no spa they said the person that do the spa is sick and she is not gonna come back in few months, then all my plan for relaxing was gone.
The staff are very nice but I dont recomend this hotel to no one.

Leisure Self

10/10

Exceptional

29 Jan 2026

Alirio

Gracias

Leisure Family_with_children

10/10

Exceptional

27 Jan 2026

Yesenia

The place in general it's great, but what I like the most was the patio all they areas where so beautiful. My family and I was able to released some baby sea turtles.

10/10

Exceptional

26 Jan 2026

Aleksandra

Nicely decorated grounds, and beach is right there… would stay again

Leisure Friends

4/10

Poor

26 Jan 2026

James

The hotel advertises deluxe rooms as “ocean or pool view,” which it should not do; they should book rooms with different views separately, so customers can know what they would get. I sent the hotel a message with my reservation pleading for an ocean view. The hotel did not respond. When I arrived, I asked hopefully, “Do you have a room for me with ocean view?” The check-in woman responded: “Did you book on Expedia?” When I said yes, she replied “Your room has a pool view” and gave me a look I interpreted to mean “well that’s what happens when you don’t book directly.\" That makes their advertising here dishonest, if they intend to make only pool view available.
Also do not expect to get any VIP benefit offered. I booked in part because of 20% off massages. But after arriving, I asked to book a massage and was told they would not be offering massage during my stay. Another deception.
Because of these disappointments, I asked, nicely, to leave a day early and have my last night refunded. They refused, rudely.
Also do not book here if looking for a quiet place. They book a lot of large families with young children, and they do not make any of their four pools adults-only.
The place itself is nice and in a lovely (though very remote) location. Room interior fine, though not as nice as the pictures. Toilet seat loose, sole toiletry provided is a mini-shampoo tear-open packet. Good breakfast, friendly staff.

Leisure Self

10/10

Exceptional

25 Jan 2026

william andrew

Much better than I expected! Booked almost at random, last minute. The photos looked nice so I booked. Wow was I impressed. The grounds are whimsical and interesting and my upgraded room was huge, appointed and spotless. The staff, at least one in five spoke perfect English, are attentive, always smiling and plentiful enough that whenever you turn around someone is nearby to assist. Absolutely superb weekend.

Leisure Self

8/10

Excellent

23 Jan 2026

Alejandro

Clean rooms. Good food.
Nice staff.

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

sintia

Delicious food and an excellent staff.

Leisure Family_with_children

10/10

Exceptional

22 Jan 2026

Danny

Excellent service, and hotel was amazing, one of the nicest hotels I’ve been.
El Salvador itself is amazing

10/10

Exceptional

22 Jan 2026

Jeffrey

Amazing facility and grounds. Absolutely gorgeous and ownership and staff were fantastic

Self

10/10

Exceptional

21 Jan 2026

Jaime

Clean rooms, great atmosphere, excellent service

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Jeffrey A

Everything about this place is Top Notch. Multiple beautiful pools, comfortable room, location is dream like. The jungle-ish setting is soup cool.

Self

10/10

Exceptional

16 Jan 2026

Herbert

Great place to relax

10/10

Exceptional

14 Jan 2026

America G

Clean room, nice views, clean pools.

10/10

Exceptional

13 Jan 2026

Andrea

Loved everything about Hotel Estero y Mar

Leisure Family

10/10

Exceptional

12 Jan 2026

Andrea

Loved our stay at Hotel Estero y Mar so much we extended our stay to 3 nights. Loved the proximity to the beach and the breakfast options at the restaurant. The staff was so helpful, kind and eager to provide support as needed.

Leisure Family

10/10

Exceptional

06 Jan 2026

Derrick

Great spot. Amazing beach. Very helpful staff

10/10

Exceptional

06 Jan 2026

Andrea

Staff were great even with the language barrier. Room is amazing

Leisure Family

10/10

Exceptional

30 Dec 2025

Leonard

The staff and location are great, we really enjoyed it

Leisure Partner

10/10

Exceptional

26 Dec 2025

Bessy

Very good my room was excelente

Business Partner

10/10

Exceptional

24 Dec 2025

Nelson

Todo bien, muy amables todos sus empleados

Leisure Family

8/10

Excellent

23 Dec 2025

Cecilia

Breakfast menu was small and their omelette which I chose was not great. Folded ham and Kraft cheese inside of the egg. All the other food was great and the servers were kind. The suite we reserved was spacious with a wonderful view of the ocean. The AC stopped working in the bedroom around 2am but since we were only staying the one night we didn’t call for help. The bathrooms need exhaust fans but everything else was perfect. The property is spacious and well cared for. There are a lot of stray dogs in the restaurant area which is sad and kind of scary because of the risk of getting ticks. They offer a late check out but don’t mention that out comes with an additional charge. FYI

Leisure Family_with_children

10/10

Exceptional

23 Dec 2025

Roxana

The place is Beautiful and well maintenance, staff are very friendly and knowledgeable about their work. Definitely we will repeat this wonderful experience. Also, the layout of the hotel, restaurants and beach is just perfect for families, couples or big groups!

Leisure Family_with_children

10/10

Exceptional

22 Dec 2025

Monica

Overall excellent property.

Leisure Self

10/10

Exceptional

11 Dec 2025

LUIS

Good

8/10

Excellent

09 Dec 2025

Jose

More options for food

Leisure Partner

6/10

Pleasant

07 Dec 2025

Erika

Pros and cons here.
Not sure what’s going on with thru rose rot that pulls its feathers out either.

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

Cristian

What Stood out was the attention from the staff. They all were very attentive and polite. The food was great! And the suite accommodations were amazing! This place is enchanting and charming. Keep up the great work!

Leisure Partner

10/10

Exceptional

27 Nov 2025

Yassmin

Guest service!

10/10

Exceptional

23 Nov 2025

Juan F

I love this place ❤️

10/10

Exceptional

20 Nov 2025

SONIA MELISSA

Live this place

Leisure

10/10

Exceptional

20 Nov 2025

Katya

Siempre Que viajo a El Salvador no me puede damage

6/10

Pleasant

17 Nov 2025

Patrick

Right on Pacific Ocean. Basic hotel near beach with nothing special and small pool. Food at restaurant great. It’s not luxury and there is nothing nearby .

10/10

Exceptional

07 Nov 2025

Veronica

N/A

Leisure Family_with_children

4/10

Poor

18 Oct 2025

Ignacio

The place is nice but nothing to do,

10/10

Exceptional

03 Oct 2025

NELSON

Clean spacious rooms, great views of the beach, nice cool swimming pools. Very nice hotel. Thank you !

Friends_and_family Friends

10/10

Exceptional

23 Sep 2025

Andrej

Hotel Estera Y Mar is 25 min from airport. Christian did transfter from and to airport. Room that we got upgraded was nice and clean. Staff is very helpfull all around the resort. Specially guys on bar/restaurant by the beach. Thank you Carlos. We loved the food, all we had was really delicious. Our favorite drink was Mojito Cubano. We had such a good time. Nothing to complain. Thank you.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Joseph

The room was great, staff professional. Only one restaurant on property, others far from property. The restaurant on property, food good and service very good

Leisure Family

10/10

Exceptional

06 Sep 2025

Robert

Lush, well-kept landscaping, fun labyrinths of paths decorated with whimsical statuary. Several well-kept swimming pools with fun fountains. Spacious rooms. Not overly modern but well maintained. The beach is beautiful but the nature of the surf prevents swimming in the ocean. Interesting nearby fishing boats in active use. Great breakfast, varied menu options.

Leisure

10/10

Exceptional

02 Sep 2025

Dominic

Upon entry, the staff was very kind and accommodating given our limited Spanish skills. The check-in was seamless and the check-out the same. The room was clean and had everything we needed, as well as extra beverages and chocolates in the fridge. The view of the beach was great and was across the street in short walking distance. The hotel at night is breathtaking, great lighting and rainforest aesthetic and the pools were also clean and well-maintained. The restaurant across the street offered free breakfast with the stay and had room service as well. I would definitely recommend coming and would stay again,

Leisure Partner

10/10

Exceptional

31 Aug 2025

JULIO

Friendly staff and great location

Business_and_leisure Family

10/10

Exceptional

31 Aug 2025

Jose Miguel

I like the fact that when we got there, they upgraded us to a suite with ocean view.. Everybody is extremely friendly.

Leisure Family

6/10

Pleasant

26 Aug 2025

Maria E

It was ok , great staff, clean, food its ok

Leisure Family

10/10

Exceptional

24 Aug 2025

Rildon

The hotel has a lot of natural beauty and amazing views to the beach from the rooms. They have exotic animals on site that you can enjoy looking at while walking around the property. Many amazing places to sit and enjoy the beauty of the property. They have multiple pools where you can relax and enjoy your stay. The beach is right in front of the hotel so beach access is very easy to get to and makes it more enjoyable. They also provide a boat tour and it is enjoyable. The only thing that needs improvement is the food at the restaurant in the hotel. Breakfast is provided but could be much better. There are other close by where food is better and better price. If you want an amazing place with natural beauty this is definitely the place for you.

Leisure Family

10/10

Exceptional

19 Aug 2025

Nelson

The property feels very family-oriented and features about five refreshing pools surrounded by plenty of trees, giving it a tropical vibe. The rooms are spacious and comfortable, and the staff is friendly and attentive. With the beach within walking distance and convenient showers and rinse stations to wash off sand and saltwater, the location is perfect for relaxation. I would definitely come back.

Leisure Family

8/10

Excellent

11 Aug 2025

Nora L

I didn’t get picked up from airport,I called the hotel 8 times and no one responded,I ended paying transportation again from airport taxi service,the hotel offered transportation back to the airport and told me that they don’t know wat happened.That was the only problem,other than that all is good ,the restaurant food was great.The ocean in this area was very strong and red flag but the pools were very nice and clean.

Business_and_leisure Family

10/10

Exceptional

09 Aug 2025

Jorge Alberto

Would highly recommend

Leisure Family

10/10

Exceptional

05 Aug 2025

lorena

Environment

Leisure Family

10/10

Exceptional

30 Jul 2025

Christopher W.

Beautiful scenery and friendly attentive staff. Great menu for breakfast nd dinner with a ocean view while dinning. airport transportation with my driver Christina was comfortable and efficient he was very polite.

Leisure Self

10/10

Exceptional

30 Jul 2025

felix

Very clean,sweeming pools are great,pool tables can used some fixing...they should keep away street dogs frome dinning I don't mind,but notes some clients don't....

Leisure Family

10/10

Exceptional

25 Jul 2025

Andrew

What a find. Just the most tranquil getaway for a few days. The grounds are amazing and the ocean view rooms are amazing, the view is panoramic. Quiet nights just the waves for company. Perfect. The Restaurant does some good fare but its a bit basic. There are two or three places nearby as an alternative.

Leisure Self

10/10

Exceptional

24 Jul 2025

edith

I loved the ambiance and the atmosphere. So relaxing. Try the alcohol mixed drinks. The fried fish wasn’t fresh. A bit dry and the pool could have been cleaned more, other than that. I loved everything. I would also suggest going on the canoe ride.

Leisure Family

10/10

Exceptional

20 Jul 2025

Leyda

I love the place

10/10

Exceptional

17 Jul 2025

Lorena

Great stay!

My family and I had a really good time at this hotel! The staff was super nicer and let us check in early with a free upgrade. The restaurant at the hotel has amazing food as well. We enjoyed going down to the beach for a bit and then hopped over to the pool.

There really isn’t anything to do in that area of ES so if you want a low key stay , this is the spot!

Friends_and_family Family

10/10

Exceptional

17 Jul 2025

Claudia

This is a unique property, great walkable areas and there is fauna inside.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Natanael

I totally recommend it. Excellent staff, great facility, room comfortable. My first experience in a hotel in El Salvador 10/10.

Leisure Partner

10/10

Exceptional

02 Jul 2025

Marta

excellent!! everything and everyone was excellent.

Leisure Family

10/10

Exceptional

28 Jun 2025

Nathalie

The atmosphere was breathtaking at night! Very accommodating. Very friendly staff! Even had great suggestions on other attractions near the area. Their restaurant also very friendly and delicious!

Leisure Family_with_children

6/10

Pleasant

28 Jun 2025

Jose

My experience I would say was ok. Some staff need to be more friendly

Self

8/10

Excellent

22 Jun 2025

Judas

Great place to stay

This hotel was probably the nicest of the hotels in this area. It is located way off the beaten path nestled along the famous black sand beaches. Most like about hotel Estero is the safari like setting with a few animals that can be viewed throughout the property. Another great aspect are the many relaxation spots throughout the property. We also like the many swimming pools and were allowed guest/family to visit without issues. The food at the restaurant was ok and there wasn’t many choices nearby so we had to drive quite a ways to find the good food. The only other hassle was coming back in late, and having to find someone to open the gate for parking.

Partner

10/10

Exceptional

15 Jun 2025

Kevin

I had a great weekend at this hotel and i will definitely do it again

10/10

Exceptional

15 Jun 2025

Vilma

The forest in the property. The animals

8/10

Excellent

15 Jun 2025

Deisy Angelica martinez

Muy bonito lugar Yeni de naturaleza la playa no muy bonita pero muy relajante no ay actividades para acer eso es algo que deberían mejorar

Leisure Family

10/10

Exceptional

15 Jun 2025

Maria E

Is very family oriented

Leisure

8/10

Excellent

13 Jun 2025

Miguel

Great Staff!

4/10

Poor

11 Jun 2025

Eduardo

As in many properties, there are things to like and to complain about. we will mentioned a couple of things noticeable for othres to consider, On this stay were a group of 8 adults and 1 child and 2 rooms. We were not given the password for wifi. It was until later we learned from dinner waiter we should have. They will give 1 password for person and only individually-inconveniently. The AC in one room was not working and it took 2 hours, in the mid afternoon heat (95 degrees F) and high humidity to fix. The tech a ill mannered and ill tempered man, was trying to blamed us customers saying someone playing with clicker will make AC Malfunction. It just saw happens it needed freon, which he ended up having to do and we were very displeased. a few other little things, but in all we give it a 2.5 stars this visit They should always cater and be nice to visitors, never blamed them for something, specially when it is not true!

Business_and_leisure Family_with_children

10/10

Exceptional

10 Jun 2025

Maria

Staff is very friendly and the hotel is clean.

Leisure Partner

10/10

Exceptional

04 Jun 2025

Andre

I like that the property was more like a nature retreat with 5 pools and hotel rooms and right across the street from the beach. The hotels restaurant is right across the street and serves delicious food and drinks at the bar. The only “downside” that I hope Expedia and the property will fix is the free airport shuttle. There is no free airport shuttle but they have a private driver you can hire for $35 each way. The driver has a small sedan so anything more than 2 ppl I would suggest find alternative transportation. They have uber and you might be able to get an uber driver from airport to property but not from property to airport because it’s 30 mins away from town/airport so plan accordingly. The property has lush plants and trees all over as well as parrots and monkeys you can see! The waves are very big and rough at the beach which is black sand by the way so @swimming wouldn’t be advisable but still a beautiful site to see and you can definitely go down there and get your lower body wet without risking yourself. Aside from the shuttle issue and the way it’s listed on Expedia this property is great and I will return! Ask for room 21 if you are a couple. Great private balcony/deck overlooking the ferocious Pacific Ocean. The sound of the waves is beautiful. There’s also security on site 24/7 which is great. There is no nightlife at the property so if you are looking to go out while staying at this property it may not be for you. Check out “TravelGuruVT on YouTube for more

Business Self

10/10

Exceptional

30 May 2025

bryan

Hotel was really nice plenty to do on site. Food was delicious. Rooms were nicely kept. Staff was amazing.

Leisure Family

10/10

Exceptional

29 May 2025

Gabriel

The things that we liked was the staff that were more than great, really friendly. Other things was the animals that they have its fun. And the pools are in really good conditions too

Leisure Partner

10/10

Exceptional

26 May 2025

Josie

Staff was very friendly, beautiful property, very clean! Had several swimming pools and the grounds were like a jungle. Right across the beach. Restaurant served delicious food and breakfast was included.

Leisure Family

10/10

Exceptional

24 May 2025

Maryel

This was so much more than we excepted. The staff was so friendly and helpful. You enter there and are transported to a nature oasis. Would stay again

Leisure Friends

10/10

Exceptional

21 May 2025

Tatiana

Some of the swimming pools were closed.

Leisure Family

10/10

Exceptional

17 May 2025

Melissa

Really good service

8/10

Excellent

16 May 2025

Miguel

Long sandy beach not much to do in the hotel after 10 pm. Quit place lots of vegetation and areas to relax.
Not very happy that the owner retain your documents at check in like your passport or DUI. Instead of a credit card.
Over all love this place but I really dislike the fact that they forced you to surrender your documents like Drivers license/DUI or Passport.

Business_and_leisure Partner

6/10

Pleasant

14 May 2025

Juan

Issue???? No problem sir.

Beautiful resort, great location. I only stayed there for 1 night. There was a small issue with the bed but the staff acted fast and switched me to another room. Great customer service. I would definitely recommend this place to friends and family.

Self

8/10

Excellent

10 May 2025

Salvador

Exelent place to relax and rest. Service is a five star but I ll rated it a 10+.

6/10

Pleasant

08 May 2025

Shiela

The room that I reserved was changed when I got there. I wasn’t notified by email or text that I might not get the one that I paid for.
Upon checking out, I was asked if I grab something from the bar, I said, no. Yet, she told me to wait til she had someone personally checked it. Really?

Leisure Partner

8/10

Excellent

07 May 2025

Elisabeth K

The property is great but too many mosquitoes. The food needs an upgrade and more choices. Service is great and the rooms are clean and comfortable.

Leisure Friends

8/10

Excellent

01 May 2025

Eufracia

The property is very well maintained.
The staff is very attentive and ready to assist with whatever the guests needs are !