BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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9.8/10Excellent41 Reviews
Cleanliness10.0/10 10.0
Service9.8/10 9.8
Comfort9.4/10 9.4
Condition9.8/10 9.8
Location9.0/10 9.0
Neighborhood9.6/10 9.6
Value10.0/10 10.0
Amenities9.6/10 9.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Crystal Suites chez Helena
Housed in a beautiful historic building, once the home of Helena Rubinstein, the apartments offer high-quality amenities for maximum comfort, including AC, Wi-Fi, and a fully-equipped kitchenette.
Guests are asked to provide their approximate arrival time at least a few days in advance at +48 504 046 653 or via email: bookinghelena@crystalsuites. info. The apartment building is located in paid parking zone.
Parking on the sidewalk is payable to parking meter Mon-Sat, 10:00-20:00 (subzone A: 9 PLN/1st hour, 10 PLN/2nd hour, 11 PLN/3rd hour and 9 PLN every following hour). There is no fee on Sundays and selected holidays.
There is also option of leaving car on one of nearby guarded parking lots: Dajwor 12 or Miodowa 55a.
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With a stay at Crystal Suites Chez Helena, you'll be centrally located in Kraków, within a 5-minute drive of Main Market Square and Wawel Castle. This aparthotel is 7.4 mi (11.9 km) from Wieliczka Salt Mine and 0.1 mi (0.1 km) from Remu'h Synagogue.
Make yourself at home in one of the 3 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Your room comes with a pillowtop bed. 26-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.
Conveniences include safes and desks, and housekeeping is provided on request. Featured amenities include express check-out, multilingual staff, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Airport transfers
Dining services
Concierge
Non-smoking
Check-in and check-out
Check-in from
1:00 PM
Check-in until
Anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
No front desk
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- A car is not required for transportation to and from this property.
- The property is professionally cleaned.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property is professionally cleaned
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately PLN 40 for adults and PLN 40 for children
- Airport shuttle fee: PLN 129 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: PLN 129 (one-way), (up to 18 years old)
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee and varies based on unit size
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Polish
Nearby attractions
Old Synagogue
0.1 km / 0.1 mi
Jewish Cemetery
0.2 km / 0.1 mi
Remu'h Synagogue
0.2 km / 0.1 mi
Galicia Jewish Museum
0.2 km / 0.1 mi
Tempel Synagogue
0.4 km / 0.3 mi
Corpus Christi Basilica
0.6 km / 0.4 mi
Aquarium and Natural History Museum
0.7 km / 0.4 mi
Galeria Kazimierz
0.8 km / 0.5 mi
Father Bernatka Footbridge
0.8 km / 0.5 mi
Planty Park
0.8 km / 0.5 mi
Royal Road
0.9 km / 0.6 mi
Holy Trinity Church
1.2 km / 0.7 mi
Little Market Square
1.2 km / 0.8 mi
Church of Saints Peter and Paul
1.3 km / 0.8 mi
Main Market Square
1.3 km / 0.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2026
- Total number of rooms: 3
- Number of floors (main building): 3
- Apartments: 3
- aparthotel
- American Express
- Diners Club
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
Show 27 more facilities & services
- Key Collection
- Check-in hour
- Check-out hour
- Wi-fi
- Transfer serviceExtra charge
- Airport ShuttleExtra charge
- Laundry service
- Smoke detector: 3
- Hotel safe
- Luggage room
- Toaster
- Electric kettle
- Towels and bed linen
- Non-smoking area
- Printer
- Photocopier
- Breakfast
- Breakfast buffet
- LGTBIQ friendly
- Children get free accommodation, meals payable on the spot
- Early departure
- Identification card at arrival
- Flight information required
- No hen/stag or any other parties allowed
- Non-smoking establishment
- Credit card is compulsory as a deposit, no deposit in cash is accepted
- Self check-in
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
APARTMENT DELUXEAPARTMENT • DELUXE • 1 Bedroom • 30 m²APT.DX-2
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, Sofa bed
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hi-fi
- Radio
- TV
- Hairdryer
- Shower
- Bathroom
- Dishwasher
- Smoke detector
Show all 31 amenities
- Children share the bed with parents
- Toaster: 1
- Dining Area
- Electric Kettle: 1
- Individually adjustable heating
- Safe
- Living room: 1
- Wi-fi
- Cot on demand
- 220V power supply
- CD player
- Alarm clock
- Toiletries
- Desk
- Satellite TV
- Individually adjustable air conditioning
- Ironing set
- Washing machine
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen utensils, plates & cups
- Kitchenette
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Suites chez Helena
APARTMENT DELUXE
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, Sofa bed
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: APT.DX-2
Room amenities
- Hi-fi
- Radio
- TV
- Hairdryer
- Shower
- Bathroom
- Dishwasher
- Smoke detector
- Children share the bed with parents
- Toaster: 1
- Dining Area
- Electric Kettle: 1
- Individually adjustable heating
- Safe
- Living room: 1
- Wi-fi
- Cot on demand
- 220V power supply
- CD player
- Alarm clock
- Toiletries
- Desk
- Satellite TV
- Individually adjustable air conditioning
- Ironing set
- Washing machine
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen utensils, plates & cups
- Kitchenette
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Suites chez Helena
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT DELUXEAPARTMENT • DELUXE • 1 Bedroom • 28 m²APT.DX
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Toiletries
- Alarm clock
- CD player
- 220V power supply
- Cot on demand
- Wi-fi
- Terrace
- Safe
Show all 31 amenities
- Individually adjustable heating
- Individually adjustable air conditioning
- Washing machine
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen utensils, plates & cups
- Kitchenette
- Hi-fi
- Radio
- TV
- Hairdryer
- Shower
- Bathroom
- Toaster: 1
- Dining Area
- Electric Kettle: 1
- Children share the bed with parents
- Smoke detector
- Dishwasher
- Satellite TV
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Suites chez Helena
APARTMENT DELUXE
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: APT.DX
Room amenities
- Toiletries
- Alarm clock
- CD player
- 220V power supply
- Cot on demand
- Wi-fi
- Terrace
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Washing machine
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen utensils, plates & cups
- Kitchenette
- Hi-fi
- Radio
- TV
- Hairdryer
- Shower
- Bathroom
- Toaster: 1
- Dining Area
- Electric Kettle: 1
- Children share the bed with parents
- Smoke detector
- Dishwasher
- Satellite TV
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM PENTHOUSEFAMILY ROOM • PENTHOUSEFAM.P6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Suites chez Helena
FAMILY ROOM PENTHOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Room code: FAM.P6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Suites chez Helena
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT DELUXEAPARTMENT • DELUXE • 1 Bedroom • 58 m²APT.DX-4
Room overview
Non-smoking room- Room size
- 58 m²
- Occupancy
- Guests: 1–6 • Adults: max. 5 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Bathroom
- Kitchen utensils, plates & cups
- Children share the bed with parents
- Toaster: 1
- Dining Area
- Electric Kettle: 1
- Desk
Show all 30 amenities
- Satellite TV
- Dishwasher
- Toiletries
- Smoke detector
- Alarm clock
- CD player
- 220V power supply
- Wi-fi
- Living room: 1
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Washing machine
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchenette
- Hi-fi
- Radio
- TV
- Hairdryer
Facilities with extra charge
- Cot on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Suites chez Helena
APARTMENT DELUXE
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 58 m²
- Occupancy
- Guests: 1–6 • Adults: max. 5 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: APT.DX-4
Room amenities
- Shower
- Bathroom
- Kitchen utensils, plates & cups
- Children share the bed with parents
- Toaster: 1
- Dining Area
- Electric Kettle: 1
- Desk
- Satellite TV
- Dishwasher
- Toiletries
- Smoke detector
- Alarm clock
- CD player
- 220V power supply
- Wi-fi
- Living room: 1
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Washing machine
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchenette
- Hi-fi
- Radio
- TV
- Hairdryer
Facilities with extra charge
- Cot on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Suites chez Helena
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE WITH VIEWSTWIN • DELUXE WITH VIEWSTWN.DX-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Suites chez Helena
TWIN DELUXE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE WITH VIEWSRoom • DELUXE WITH VIEWSROO.DX-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Suites chez Helena
Room DELUXE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Crystal Suites chez Helena
20
reviews shown
Michael
Right in the middle of the Jewish Quarter. Excellent location to access the old town as well.
Verified traveler
Stayed on top floor apt, parking nearby (3-4 min walk, currently 70 pln per 24 hours. Clean and comfortable. No elevator. Good location. Recommend Kolanko No 6 (5 mins walk) for breakfast as the nearby options (infeb). Good location. Slightly out of the way if you are with young children and plan to do lots of walking.
Steve
The Crystal Suites Chez Helena Is a very unique lodging opportunity. It was a portion of the home of Helena Rubenstein (famous for cosmetics products) and a unique peek into where she lived in her youth. The unit was modernized with a new bathroom and kitchenette, in a nice neighborhood within walking distance to the old city and with casual restaurants and live acoustic music very nearby. Anna, the manager was great at welcoming us and arranging transportation to the airport after our short stay. I would definitely stay there again if the opportunity becomes available.
Anita
Amazing location. Owner extremely helpful. Had a wonderful stay. Definitely recommend.
Verified traveler
Even though we arrived much later then expected, Christopher was very attentive, helpful and communicative.
Lauren
An amazing stay!
An amazing . Could not fault anything about this place. The staff were extremely helpful; even showing me to my room and carrying my bag (I was on my own and my bag was super heavy, coupled with no elevator!). I forget the name of the gentleman who showed me around but he was superb. Location is excellent and the apartment had everything you need - decent bed, great shower and facilities. The extra touches such as coffee and tea, just went above and beyond anywhere I have stayed before. I will definitely be recommending this place to everyone and for the price, it was a bargain. Thank you for a great stay. KR, Miss L Whittingham.
christopher
Superb hotel
Amazing hotel, really friendly and helpful staff, decor is fab, located in Jewish quarter, our room overlooked the main road and just above the restaurants, at night we could hear the live band playing to 10 but it was great to hear the traditional music added to the ambience of the hotel, we will be back
Clive
Krakow stay
Great place to stay right in the heart of the old jewish quarter, apartments are lovely, clean and well equipped stayed in the courtyard apartment. The staff were friendly and helpful would definitely stay here again.
Patricia
Very good location
Kel
Lovely property in a central location. Courtyard facing room was extremely quiet. Note that there are two crystal suites on opposite sides of the town, I found out the hard way unfortunately.
Verified traveler
Located in heart of Jewish quarter, rooms were clean, quiet and well maintained.
Stephen
Lovely, smooth, there is a great location for this house and a great history there. Breakfast in a restaurant a couple doors down. Descriptions not clear enough online. It all worked out great!
Verified traveler
The apartments are located in a lively square filled with restaurants, bars, book shops and an old Synagogue, now a museum. It is about a 20 minute walk from the main square and also very convenient for walking to attractions in the Jewish area of the city eg, the Oscar Schindler factory and the Ghetto. The square always has several Electric Kart Tour vendors, if required, though we preferred to walk.
Despite the liveliness of the surroundings we were never affected by noise in our room.
We had the ground floor Patio Apartment which was very nicely decorated and well equipped with a kitchenette, very nice bathroom (with a hot shower) and a roomy bedroom. Access to the patio was via the bedroom and proved a nice place for a nightcap.
Despite the liveliness of the surroundings we were never affected by noise in our room.
We had the ground floor Patio Apartment which was very nicely decorated and well equipped with a kitchenette, very nice bathroom (with a hot shower) and a roomy bedroom. Access to the patio was via the bedroom and proved a nice place for a nightcap.
Verified traveler
Heart of the Jewish quarter
Great location & helpful staff
Verified traveler
Great location , spacious clean warm apartment, helpful staff
Loved the area lots of nice restaurants and quirky bars
Loved the area lots of nice restaurants and quirky bars
Verified traveler
Ticked All Our Boxes
This apartment (no. 5) ticked all our boxes. Located in the Kazimierz, the apartment offers a good choice of restaurants outside the front door, and is a short walk to a tram stop, taxis and mini-market.
It is comfortably and smartly furnished with full kitchen, with dish washer, sofa, dining table and chairs, in one room and a separate bedroom with generous cupboard space and a small desk. My only reservation was that the bedroom is small and not much space between bed and walls. OK for us but may be a problem for larger people. The bathroom, with walk-in shower was functional and modern. Plenty of shelf space. It has a washing machine.
There is no elevator. Staircase is wide and staff helped with luggage.
Wifi was secure and strong. Air conditioning worked well for which we were most grateful as temperatures were high.
Reception is normally from 9am to 9pm but staff wait for late or delayed checkins. The reception and cleaning staff were welcoming and helpful in making phone calls and booking taxis.
The units are serviced weekly, daily service costs extra but towels were changed every second day at no charge.
Breakfast can be taken at extra charge at the nearby Rubenstein hotel. We didn't do this preferring to breakfast in our room with supplies from the minimart.
For us, Crystal suites was ideal and I highly recommend.
It is comfortably and smartly furnished with full kitchen, with dish washer, sofa, dining table and chairs, in one room and a separate bedroom with generous cupboard space and a small desk. My only reservation was that the bedroom is small and not much space between bed and walls. OK for us but may be a problem for larger people. The bathroom, with walk-in shower was functional and modern. Plenty of shelf space. It has a washing machine.
There is no elevator. Staircase is wide and staff helped with luggage.
Wifi was secure and strong. Air conditioning worked well for which we were most grateful as temperatures were high.
Reception is normally from 9am to 9pm but staff wait for late or delayed checkins. The reception and cleaning staff were welcoming and helpful in making phone calls and booking taxis.
The units are serviced weekly, daily service costs extra but towels were changed every second day at no charge.
Breakfast can be taken at extra charge at the nearby Rubenstein hotel. We didn't do this preferring to breakfast in our room with supplies from the minimart.
For us, Crystal suites was ideal and I highly recommend.
Mark
Perfect nights
Decided to try apartment instead of hotel.
Loved this place as there was lots of space and great location. Perfect option to pricier hotel stay
Loved this place as there was lots of space and great location. Perfect option to pricier hotel stay
Ellie
Nice apartment, lovely staff
Stayed here for 2 nights, really lovely apartment, fantastic amenities and really lovely, friendly staff who can't do enough to help in anyway they can. Would definitely stay here again.
Rosie
Fantastic!
I booked four apartments here for 8 of us and each apartment was absolutely beautiful. They had everything you needed and more. Decorated beautifully, clean and tidy and i honestly had the best nights sleep in the very comfy beds! The location is perfect, amazing restaurants right outside your door and the center a short walk away. Honestly could not fault this place at all will definitely be back!
Emily
Highly recommend!
Fantastic! The apartment is cute, comfortable, and in a great location. We had a fabulous time. Great value for the price.
Location & surroundings
Crystal Suites chez Helena
Szeroka, 14, Krakow, Poland
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Crystal Suites chez Helena
32 hotel photos
