Name: Arthotel ANA Gala Vienna Trademark C. by Wyndham
Address: Viriotgasse, 5, Vienna, 1090, AT

2/10

Poor

27 Jun 2026

Ivan

I would highly discourage to book this hotel. Even the basic amenities like AC was not working. My family was not able to sleep properly, considering how warm it was they didn't even provide a fan. After repeated requests nothing was done to solve the issue. They didn't even have anyone at the reception to address your issues..

The Manager simply washed his hands saying that we cannot do anything... it's rated as a 4 star hotel, but the services were totally sub standard.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Gyorgy Peter

Rooms are okay but a deeper cleaning would be advised. Beds are clean, comfortable and bedding changed every other day. Bathroom is clean and maintained. Staff is friendly and helpful, breakfast is absolutely delicious and there is a great selection with high quality items. Warmer days I would stick with rooms that has a window to the courtyard rather than to the street, cars sound like drag racing almost every evening and the birds were extremely loud on the close tree. I would still recommend it as a great hotel to stay when visiting Vienna. Good price/value ratio.

Friends

2/10

Poor

08 Jun 2026

Deepak

Very dirty Unheignic

Business

2/10

Poor

08 Jun 2026

Deepak

Breakfast menu was not good at all and very limited option

10/10

Exceptional

24 May 2026

Jennifer

Location was close to a metro. A grocery store was at the corner for fresh fruit and snacks in the room. The room was spacious and comfortable.

Family_with_children

4/10

Poor

03 May 2026

Kristin

Great location.

8/10

Excellent

31 Mar 2026

Alessio

Not enough choice for a sweet breakfast however if you like English breakfast, it's good!
Nothing you complain, all that you need for a stay in Wien plus a coffee machine in the room that's a nice addition that can help a lot when outside it's raining and you need to take your time before starting to wonder around

Family_with_children

6/10

Pleasant

02 Mar 2026

Ivette

The stay here was average. The room felt a little dated, but there was nothing wrong with it. I will say, I think the room ran a little warm -- it was December and I had to crack open a window because the room felt stuffy. The TV was definitely from a decade or two ago. The staff were usually not at the desk...

Self

2/10

Poor

26 Dec 2025

Oleksandr

I made a reservation at night, arrived and the door was closed and no one was opening it. I was not sent the code for the entrance!!! It's terrible

8/10

Excellent

01 Nov 2025

James

Room was about dated and needs a refresh

Self

8/10

Excellent

17 Oct 2025

Oksana

Die Ausstattung ist sehr alt (Glass auf dem Tisch ist zerbrochen und so weiter)

Leisure

8/10

Excellent

05 Oct 2025

shabico

Good

Leisure Family

10/10

Exceptional

04 Oct 2025

Anna

Good service, clean, good location 👍

8/10

Excellent

29 Sep 2025

Wei Liang

Good have small kitchen I can cook

8/10

Excellent

19 Sep 2025

Wendy Michelle

Nice staff. Good breakfast and lobby is clean and stylish. Front desk attendant was a gem. Was gaps in communication prior to arrival, and make sure you have a phone card for late check ins! You have to call a number when you arrive to get the code so you can get the key from the key box.

Self

8/10

Excellent

31 Aug 2025

Yuhui

A good hotel

It was a pleasant trip. The hotel is in a convenient location to the town. The staffs were helpful and the our room was big. It is slightly old styled. But it matches the feel of the city.

Friends_and_family Family

2/10

Poor

02 Aug 2025

Tobias

Apart from the friendly front desk employee, there was nothing positive about this hotel.
The room was filthy, dust in the wardrobe, Windows have not been cleaned in month, carpet you don't want to step on, a broken picture with glass sticking out, non functioning AC and Safe and Minibar
Terrible

Business Self

8/10

Excellent

01 Aug 2025

james

Would stay again.

Clean and tidy. Concierge was very helpful and welcoming.

Partner

8/10

Excellent

27 Jul 2025

Kwang Jo

Staff were kind, and the location was very good for easy access to transportation. However, the facility was a bit outdated, especially the air-conditioning. It does have air conditioning, but it didn't quite work well enough. I had to keep the windows open with two extra fans even when 'airconditio' was at full blast. Avoid the facility during hot weather.

Leisure Family

10/10

Exceptional

10 Jul 2025

Zoya

Really loved this hotel. Clean nice room with a fridge and big wardrobe and nice shower and toilet. Really nice decor as well. People were really nice at the front desk and there was free water and juice in the dining area. Close to the metro stop as well.

Leisure Partner

6/10

Pleasant

06 Jul 2025

George

basic stay in a quiet area

poor hospitality at check in, minimal information, unfriendly greeting. The stay improved to average after this point.

Business

2/10

Poor

26 Jun 2025

Luis

Worst experience of my trip. The room was old and dirty, the carpet had stains and dust. The toilet was disgusting.
The worst part was the AC, which didn’t work, and it was 90F outside. We complained to the front desk and they told us the AC was old, and we could try other rooms. We checked 2, which were as hot as ours, so It didn’t make a difference. We saw similar complaints from last year, so I guess maintenance is not a priority to this hotel. There was a strong cigarette smell as well. I will not stay here again for sure.

Leisure Family

4/10

Poor

10 Jun 2025

Lilly

I booked the hotel because it stated it has parking. When I got there the unfriendly desk man said I can't use their parking (no idea why) and that i need to park in the public garage at the station. He also didn't let me unload my bags, so I had to walk with my bags 10 back to the hotel. It states that the desk is open until 11pm and when I got back at 8:30 nobody was there, door was locked, and I had no code to get in and nobody answered the phone.
I put the no disturb sign out because I didn't want service and when I returned from my day trip the cleaner was in there anyway and move my belongings around.
The hotel smells a bit moldy and would need some updated. would not recommend this place since it doesn't reflect anything of this beautiful city.

Self

8/10

Excellent

26 May 2025

Verified traveler

Good little economical hotel

Cute art deco hotel. If you're looking for an affordable hotel I would recommend this one. PROS: near subway and grocery, clean, nice breakfast, quiet rooms- walls are not paper thin like a lot of European hotels, you can leave your bags at the front desk after checkout if you want to explore the rest of the day before your flight, staff was very nice.
CONS- their idea of airport transfer is calling a taxi for you. It costs €55. They will not answer the phone if you try to call before your stay. You need a passcode to get in after hours but they don't tell you that when you check in. All the hallways smelled like cigarette smoke, however, my room did not smell like smoke The mattress was pretty hard. I never like carpet in rooms because you never know how dirty it really is.
I stayed at a time of year when I didn't need heating or air conditioning, so I really can't say anything about those either way.

Self

8/10

Excellent

23 Mar 2025

James

Had a great stay here. Hotel may be slightly outdated but served its purpose and was convenient to travel into the city.

Leisure Partner

8/10

Excellent

27 Feb 2025

Simon Paul

Quiet and clean, courteous staff. Location is out of the centre but trams run so close to it and they are cheap. Supermarkets close too. It is what it is, doesn’t try to be the ritz so don’t expect that. Good place

Leisure Partner

6/10

Pleasant

16 Dec 2024

Amanda

Run down, didnt receive amenities advertised, unfriendly staff.

Leisure Partner

6/10

Pleasant

01 Dec 2024

Reka

It was adequate. Nothing fancy. I was greeted by a guy that clearly didn't aspire to be in this line of work at this stage in his life. To be sure, I was early, so i just left my luggage there and went off, I ended up checking in much later, by a much nicer guy. Breakfast was adequate, too, coffee left much to be desired.

6/10

Pleasant

04 Oct 2024

Janette

Breakfast was awesome.
Breakfast staff awesome.

Carpets were hoovered but could do with a deep clean. Beds changed regularly, bins emptied every day. Towels clean and changed when needed. Plenty of loo roll. There was a kettle in the room, but nespresso coffee pods ... ? and, no tea, no sugar and no cups. Little things like wardrobe door handles need fixing.Some of the reception staff seemed grumpy, others couldnt be more helpfull. Tram and train within walking distance. Eateries, supermarket, chemist all within walking distance.

Leisure Partner

10/10

Exceptional

16 Sep 2024

Debra

Nice place

6/10

Pleasant

09 Sep 2024

Xuehe

nice and friendly staff. But the hotel doesn't look as modern & fresh as in the photos. Facilities are old. Even the door was completely locked from inside the room, it still could be opened from outside with the key. A janitor broke in when I was in the room, right after check-in!
No service tag. There is a safety box in the room, but not usable.

Business Self

10/10

Exceptional

02 Sep 2024

James

Very friendly staff and close to attractions

Leisure

8/10

Excellent

19 Aug 2024

Sandra

Céntrico, pero no tenían parking, que estaba incluido en la recervacion.

Leisure Family_with_children

4/10

Poor

16 Aug 2024

Amir

Air conditioning did not work before us and I am sure after us too.
NO

Leisure Family_with_children

2/10

Poor

15 Aug 2024

VASYL

AC not working for 2 nights when temperature was over 35 celsius

Leisure Family

8/10

Excellent

12 Aug 2024

David Paul John Thomas

Nothing wrong with the room just a little dated.
Breakfast was a good buffet with enough to set you up for the day.
Staff were friendly.
Cant complain for the price.

Leisure Family

8/10

Excellent

09 Aug 2024

Emma

Great hotel

Decent location, a maximum of 2 public transports away from the main attractions/centre of Vienna.

Hotel is clean and very nice staff. Rooms were decent enough too.

Partner

4/10

Poor

16 Jul 2024

Jessie

We arrived to this hotel, check in was speedy and all started well. We left for lunch and returned to find that the AC was not working, I went to check to the front desk since no one answered the phones. They failed to notify us that the AC went down. We were assured that it was back up we waited with no change, and I was traveling with a child. We continued to wait, but anyone in their right mind would not keep a child in a hot room during a heat wave. I attempted to cancel with Expedia and the hotel before the deadline, and they failed to assist us. We left and found another hotel that was able to accommodate us. When asked why they didn't answer the phone, the clerk claimed that he was the only one and could not deal with the phones and deal with guests checking in. I was hopeful for this location, but it was a let-down, and so was Expedia in handling our unique and stressful situation.

Leisure Family

4/10

Poor

09 Jul 2024

Claire

Who rated this 4 star ?

Property is extremely dated, I felt as if I’d stepped back into the early 80’s. The walls were dirty, there were holes in the net curtains, the window blinds were bend, and to top it off there was construction right outside our window, causing the room to vibrate. The air conditioning barely functioned, but after now having read a previous recent review we were grateful for that ! There was no in room safe, and the mini bar was an empty fridge, also no coffeemaker or kettle. We were extremely disappointed in such a beautiful city. I’m still blown away how this got a 4 star rating, I’ve truthfully stayed in nicer 2 stars with more amenities …. And would hate to think of people traveling far for this, it was my mistake, but others be advised.

Partner

6/10

Pleasant

05 Jul 2024

Nagar

During the last 2 days,, the LIFT was broken and we were on the 4th floor. We were not told that it was going to be shut own. We are 75 years old. This was very dangerous for us considering our age to go up and and down four floors .... and also bring all our luggage by ourselves. Nobody was there to assist us. They did not have bellhops. WE WOULD LIKE A REFUND FOR THE LAST TWO NIGHTS OF STAY.

Leisure

4/10

Poor

02 Jul 2024

Claire

Who rated this 4 star ?

Property is extremely dated, I felt as if I’d stepped back into the early 80’s. The walls were dirty, there were holes in the net curtains, the window blinds were bend, and to top it off there was construction right outside our window, causing the room to vibrate. The air conditioning barely functioned, but after now having read a previous recent review we were grateful for that ! There was no in room safe, and the mini bar was an empty fridge, also no coffeemaker or kettle. We were extremely disappointed in such a beautiful city. I’m still blown away how this got a 4 star rating, I’ve truthfully stayed in nicer 2 stars with more amenities …. And would hate to think of people traveling far for this, it was my mistake, but others be advised.

Partner

6/10

Pleasant

02 Jul 2024

MANUEL

Front desk closes at 11:00 pm.
Not convenient

Leisure

4/10

Poor

25 Jun 2024

soheil

not ok

2/10

Poor

21 Jun 2024

Sam

Do not stay here. Way overpriced and the staff was awful. We had multiple nights of no AC. It was 85 in the room and unbearable to inhabit. They told us they would fix the AC and promised a different room if it couldn’t be done. The maintenance person didn’t fix it and the hotel clerk rented out our room to someone else. When I asked another hotel clerk why this happened he said his colleague lied to us because he knew he wouldn’t be on shift when we returned to the hotel. Could not believe he was that forward in admitting his coworker deceived a guest and did not care about us losing the room. Windows didn’t open so Neither of us slept. Coffee machine was breaking on and off in the lobby.

Hoping management reads this and refunds us. The hotel failed to fulfill its end of the bargain by providing a habitable room for us

Leisure Friends

8/10

Excellent

14 Jun 2024

Shailranjan

Centrally located.

Leisure

10/10

Exceptional

08 Jun 2024

Judith

Very nice hotel and very nice and helpful staff. Restaurant near the hotel was really good and service was awesome.

Leisure Friends

4/10

Poor

02 Jun 2024

Igor

The location is convenient, close to the subway and public transportation. However, the hotel is old and poorly maintained. Housekeeping starts talking loudly early in the morning, and people slam doors all night. We couldn't sleep at all. Very disappointed.

Leisure Family

2/10

Poor

01 Jun 2024

john

The hotel was under construction with a lots of noise. Very discouraging.

6/10

Pleasant

27 May 2024

Catherine Rosemary

Decor in room a little tired, door handle on wardrobe missing, fire door in corridor handles fell off. Bedroom door difficult to open initially. Air conditioning not working properly. Insufficient table space in room for 2 people. Bathroom well appointed but a little cramped. Hotel staff courteous and helpful.

Leisure

8/10

Excellent

19 May 2024

Iko-ei-Ojo

Very helpful, friendly staff. Public transport to city centre very close to hotel, easy and quick.

Leisure Family_with_children

10/10

Exceptional

19 May 2024

Emad

Enjoyed our stay at Arthotel ANA Gala in Vienna. We arrived at the hotel quite late and the hotel out of ours support was already aware of our late arrival and checked us in over the phone. The room was nice and clean. The hotel is a few stops away from the Vienna central and it's close to the D tram link and U6 metro line.

Leisure Partner

10/10

Exceptional

11 May 2024

Kirby

Our room was large, the showersoap and shampoo was very good quality. We enjoyed the restaurabt at the hotel after a long day visiting Rome and was able to relax.

Leisure Family

8/10

Excellent

10 Mar 2024

Jorge

The hotel was overall quite good. It is a bit old and some things should get some updating such as not the greatest lightning by the elevators. Other than that no complaints would stay again

Leisure

10/10

Exceptional

20 Feb 2024

Khatija

Good transport links in and out of the city very clean and lovely decor. Access to coffee and drinks machine anytime as not refreshments in room but to be honest the machine drinks were lovely as coffee is freshly grounded

6/10

Pleasant

07 Jan 2024

Marta

Nice stay

Hotel is located within 30-min walk to the centre. We had a family room which was big and comfortable and have availed the early check in. Reception staff very accommodating. Minus for plastic cups and lack of toiletries, only 2in1 shower gel.

Friends_and_family Family

8/10

Excellent

11 Dec 2023

Inyang

This hotel was very clean, nice room with lots of space, lovely big window. It wasn't noisy, the breakfast was good and the staff were professional and friendly. My only criticism would be it's proximity to the city centre, it's a 10 minute tram ride away or a 20-30 minute walk.
Apart from that it was great.

Leisure Partner

10/10

Exceptional

20 Nov 2023

Catherine Mary

A very comfortable stay at this hotel. Very large room/suite, enjoyed the free hot drinks in the foyer, breakfast was plentiful and we easily found our way about using the undergrounds nearby.

Leisure Partner

8/10

Excellent

17 Oct 2023

IAROSLAV

Not a bad location, not in the center but close enough to metro station. Hotel is not new, but well done, clean and pleasant. But I have a couple troubles - like shower was not really working, had weak drops but not with a full power. Bathtub was ok but shower is a huge minus.
And the wardrobe in the room was a bit broken.
But it definitely worth the money.

Leisure Self

6/10

Pleasant

21 Jul 2023

Michele

The staff was extremely friendly and helpful and the hotel and room was very clean. I was traveling alone and felt safe in the quiet neighborhood that it’s located in safe walk to the train.

The hotel is very dated and the room accommodations reflected that. The bed was so hard that I had to sleep on top of 2 comforters! The pieces within the room were cheap and very mismatched and the fridge did not work.

I was to have a king sized bed and I’m not even sure it was a queen.

For the money it was ok for a few nights.

Leisure Self

6/10

Pleasant

25 Apr 2023

ihab

Need TL Ekram

10/10

Exceptional

10 Apr 2023

Mikayla Amalia

We really enjoyed our stay here.

Leisure Family_with_children

6/10

Pleasant

26 Feb 2023

Verified traveler

Ok

Didn’t receive my member perk (Free bottle of wine) when checked in. Had to ask and then was given ONE 250ml bottle (Which is a glass of wine) between two of us.

Comfortable bed and good location but outdated decor and building.

Partner

4/10

Poor

18 Dec 2022

Sara

Hotel is ok and close to TRAM D easy to move around, but based in my experience I wouldn’t stay here again .
I arrived by noon horribly tired after traveling all night . When I mentioned I had a reservation I was shut down (not even asked by my name or so), was told “check in is at 2.30” I asked again if possible to have early check in as I was extremely tired but didn’t even get a reply, I literally crashed at their sofa…By 2 pm the same guy told me ok to check in now . I asked again why don’t have check in early (I was 100 willing to pay as my situation) and only Saify we are full. I never received the VIP amenities nor was welcome as GOLD member. When I did the check in I was given a tiny piece of paper with hotel info. No further interaction.

Even if hotel is sold out there are ways to say bad news , try to improve . I didn’t see the exceptional service.

Leisure Self

6/10

Pleasant

13 Sep 2022

Gary

While away from the historic district the hotel was well connected to trams and the metro. Good road access back to the airport as well. Public areas of the hotel were quite nice, our room (102) was pretty tired and could do with redecoration. It was also really dark, as you couldn't see any windows from the bed. It was quiet though and the bed comfortable with good quality bedding

Leisure Partner

8/10

Excellent

28 Aug 2022

WendeLynn

The staff was excellent very friendly and readily assisted when asked.
The elevator was out of order the day we arrived meaning we had to carry luggage up to the 4th floor - now the desk attendant did assist with the bags however the elevator was then out for the entire week we were there. I just turned 70 and have asthma so this was not ideal after a day of site seeing which was every day. Also with the temperature while we were there a fan would have helped as the air conditioning was ineffective making getting a good sleep difficult.

Leisure Partner

8/10

Excellent

03 Aug 2022

Soleyman

Nice stay

Clean room with daily change of sheets and towels. Friendly staff. Location was a bit away from center, 10 eur each way for taxi was I think expensive. Free coffee and tea. Air conditioner working fine.

Elevator had issue but fixed later.

Bathroom and bathtube waw working perfectly. We enjoyed our stay.

Friends_and_family Family

6/10

Pleasant

11 Jul 2022

karen

Poor internet

10/10

Exceptional

16 May 2022

Rickilyn

We really loved this boutique hotel at a great price. Very clean and charming. The location is close to metro with a close grocery, park and restaurants. Felt very safe and great shower, great service

Leisure Family

8/10

Excellent

09 May 2022

Afrooz

It was ver clean, great staff and location. Free coffee all the time:) But the bicycles were not useable. Easy access to trains and subway. Thanks

Leisure Partner

2/10

Poor

20 Nov 2021

Johann

The hotel had a COVID-19 case. Most of the time there was no one at the reception and no one at the bar!

Business Partner

10/10

Exceptional

07 Oct 2021

Mercedes

Very clean, the staff super helpful. Our room was big, great furniture, bathroom had all supplies we need. Was clean daily. He had the breakfast Buffett was great, different food variety. If I return to Vienna I will choose this hotel.

Leisure Partner

6/10

Pleasant

04 Aug 2021

Verified traveler

The front desk is not always available. The fridge is not working.

Leisure Partner

8/10

Excellent

02 Aug 2021

Peter

Tal in bathroom wasnt working
Only an overnight stay so didn't complain. But definitely worth checking all bathroom water is working.

Friends_and_family Friends

10/10

Exceptional

26 Nov 2019

Guy

Great success

The location is very good. Close to trams, busses and train to the center.
The room was very nice, the breakfast was good and overall we liked it very much

Partner

8/10

Excellent

25 Nov 2019

Verified traveler

The hotel location is excellent as it is only a 5 min walk from the metro station. The check in and check out processes were smooth. The room was stylish and very clean.

Leisure Partner

10/10

Exceptional

18 Nov 2019

Mstone

What a steal of of deal! Checked in after 2:30 and never had better service. The staff was friendly and treated us with a smile everytime we walked innor out the build. Easy Location to find, and a beautiful walk around the area. Would love to stay here again.

Friends_and_family Partner

2/10

Poor

16 Nov 2019

A

If I have to describe this hotel in one sentence: absolutely awful staffs but hotel itself is decent for the price. I travel Europe quite often for pleasure; France, Belgium, and Netherlands mostly. Pretty much my first time in vienna. I stayed in hotels from 3-5 stars. I understand that property or amenities can be bit different from what they stated on the website but it’s always the staffs who make your experience more pleasant. This place, however, I simply don’t understand why they are in hospitality industry in the first place. Starting from my checkin, I didn’t get my VIP access when it clearly said it on my confirmation email. Hotel receptionist didn’t even want to check my email and merely insisting, “My system says nothing so I can’t.” I believe that proper way would be, they ask me to wait and they check and follow up on me later, but they just said no instead: what a way to treat their guests. A complimentary water bottle is once per stay here, most of the hotels I stayed were once per night, so I went down and asked. Hotel receptionist who were in her duty around 22h-23h couldn’t speak English very well (can be frustrating but they don’t have to speak English fluently it’s ok). She didn’t know the difference between once per night/day and once per stay. The problem here was her attitude her, surprise! Although she was wrong, the way of her tone was rather “patronizing” the guest, who would appreciate this kind of attitude? Will never come back this place.

Friends_and_family Family

10/10

Exceptional

08 Oct 2019

ssilagi

The hotel is located on a small quiet road, the economy room was great. Breakfast was ok too. Location suited my needs

Friends_and_family Family

8/10

Excellent

22 Sep 2019

Verified traveler

The hotel is well located with good access on trams and metro. Despite the good location it is quite.

Business Self

10/10

Exceptional

19 Sep 2019

Verified traveler

Very good: clean, and safe, free coffee and nice tea all day long.

Leisure Family

2/10

Poor

24 Aug 2019

Amanda

VERY dissatisfied

Upon booking the pictures are very deceiving. The hotel looked nothing like the pictures advertised on arrival. Outdated, dirty furniture. Was embarrassed to bring my family here to see the condition it was in. The room was stuffy, hot, dirty, outdated, subpar, and NOT a 4-star as advertised. Absolutely disgusting. The only reason why we stayed is because we were traveling for 12 hours that day and got in closer to midnight. We had absolutely NO choice but to stay. When confronting the concierge regarding temperature of the room. They told us “housekeeping will take at look at it “. That was at 1am upon checking in. Next morning after we had fallen asleep NO ONE EVER came to look. We mentioned something AGAIN in the morning. NO ONE EVER CAME. absolutely disappointing after using our free night on this place. What a huge disappointment!! Will think twice about booking with hotels.com after that!

Friends_and_family Family

8/10

Excellent

22 Aug 2019

Yvonne

We spend close to 2 weeks at this hotel and enjoyed the friendly staff, the location, safe surroundings, and free coffee/etc 25/7.

Friends_and_family Family

8/10

Excellent

20 Jul 2019

Sandro

Nicely located hotel

This hotel is nicely located in a quiet street with nearby transport options to go anywhere in the city. Didn't bring a car but looking around it seemed a fairly easy parking location also. Staff was a mix between very helpful and some that where there to do the basics. Room wifi was ok and the room itself was nice. Breakfast was average but with all I usually eat in a hotel stay. Recommended.

Partner

10/10

Exceptional

24 Jun 2019

Verified traveler

Indeed, it is true that this place is part of smiling hotels. The staff were very helpful and friendly. Good customer service. The hotel is located in a very quiet Neighbourhood, close to public transport and restaurants.

Leisure Family

8/10

Excellent

20 May 2019

Verified traveler

Clean with friendly & helpful staff. Bit out of the way on the outskirts, lift wasn't working which meant stairs to the 4th floor and just a little tired looking ...... on the whole pretty alright although no evening meal facilities

Leisure Family

8/10

Excellent

11 May 2019

Verified traveler

Close to transport links, quiet and clean. Friendly staff and locals

Leisure Partner

10/10

Exceptional

17 Apr 2019

Soumendra

The staffs are really helpful, except the person in duty during day-time. We like the 24-hour coffee machine with different flavors. Rooms are good and clean with a bit old touch.

Business Family

8/10

Excellent

26 Feb 2019

Verified traveler

I loved the bathroom. 502 room awful view and I supposedly paid extra for the last floor and good view!

Friends_and_family Family

10/10

Exceptional

24 Feb 2019

Verified traveler

Location close to tram routes. Complementary breakfast. Good room size. Free coffee from quality machine.

Leisure Partner

10/10

Exceptional

16 Jan 2019

Verified traveler

Close to transport (4mn tram, 10mn tube). Decent breakfast and large rooms. Polite and smiling staff. Overall very good quality for the price

10/10

Exceptional

14 Jan 2019

Verified traveler

Nice hotel , good link into centre either by tram or walking

8/10

Excellent

07 Jan 2019

Verified traveler

Nearby public transportation.
Nice rooms.
Good breakfast

Friends_and_family Partner

10/10

Exceptional

28 Dec 2018

Verified traveler

The staff were very friendly and helpful. Breakfast buffet was simple but perfect. Free tea, coffee and juice from the breakfast room all day. Room
Was very comfortable. I’d definitely stay there again. We had a family of 4 adults. 1 room. 1 queen bed. 1 pull out couch. Plenty of room.

8/10

Excellent

05 Nov 2018

Cristina&Oscar

The property is very well located, about five hundred meters from U4 Metro line, Spittelau stop. The hotel is very well kept as concerns construction state and general design. The room was very comfortable .Service and staff very good also. Breakfast was fair and breakfast place was excellent. There was only a small problem with the design of the place where coffee and juice machines were located.

10/10

Exceptional

28 Sep 2018

Verified traveler

Great value for money w/ good transport options

The hotel was in a quiet area of the town, but had great transport connections. There were 2 U-Bahn stations within a 5 minute walk (U4 and U6), and additionally there are 3 trams that run equally as close (D, 37, 38).

The hotel itself was small, and the reception was extremely friendly and helpful. On the evening that we arrive, the lady at the front desk took about 10 minutes to go over the local map and to make recommendations and suggestions for things we could do during our weekend to make it the most rewarding trip.

The room was spacious and clean, there was a two seater sofa set off to the side that made the room feel very open.

The morning breakfast was nice with a mix of cold meats, cheese, bread, yogurt, and several types of bread. Hot items included two types of eggs, cooked bacon, and the ability to make waffles.

Partner

8/10

Excellent

20 Sep 2018

BHUVANSHYAM

Vienna 4 nights stay

We had an amazing stay here. The staff is courteous, rooms and clean , and breakfast is delicious! Absolutely loved our stay with no regrets at all. The only tiniest complaint is that the pillows are too soft and flat, but that hardly matters
Thank you for making our visit a memorable one

Partner

10/10

Exceptional

04 Sep 2018

Jim

Extremely helpful staff. Their suggestion on parking saved me lots.

10/10

Exceptional

03 Sep 2018

Verified traveler

Very Good budget hotel

The staff is super helpful. They really differentiaite themselves. Besides that, the hotel is worth the money you pay for. The only downside was the limited options for breakfast. It is not bad, however, I have seen a little more for the same price.
To make up for it, a lot of sweets, chocolates and good coffee is free 24 hours.

Family

10/10

Exceptional

01 Sep 2018

Jim

Extremely good price and location for the activities we had booked. The staf were extremely friendly and helpful. Their advice on where to park saved us quite a bit.

8/10

Excellent

30 Aug 2018

Verified traveler

Nice hotel - a bit too far from city centre.
Clean.
Friendly and efficient staff.