Aditya
Very comfortable living for a family of four.
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Rafael Kaiser Premium Apartments Vienna
Vienna · Austria
Antonigasse 1 1180 Wien AustriaView location
9.4/10Excellent226 Reviews
Cleanliness9.6/10 9.6
Service9.0/10 9.0
Comfort9.6/10 9.6
Condition9.4/10 9.4
Location9.4/10 9.4
Neighborhood8.6/10 8.6
Value9.0/10 9.0
Amenities9.0/10 9.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Rafael Kaiser Premium Apartments Vienna
With a stay at Rafael Kaiser Premium Apartments in Vienna (Wahring), you'll be within a 5-minute drive of Vienna Christmas Market and Rathausplatz. This apartment is 3 mi (4.8 km) from St. Stephen's Cathedral and 2.9 mi (4.7 km) from Vienna State Opera.
Make yourself at home in one of the 9 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your memory foam bed comes with premium bedding. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.
Conveniences include safes and desks, and housekeeping is provided weekly. Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Entertainment
Non-smoking
Check-in and check-out
Check-in from
2:00 PM
Check-in until
11:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No front desk
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 48 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: EUR 100.00 per stay
- An effective city/local tax rate of 5.00 percent will be charged
We have included all charges provided to us by the property.
-
You need to know
- Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
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Optional fees
- Self parking fee: EUR 19 per day
- A late check-out fee will be charged
- Rollaway bed fee: EUR 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
Russian
Ukrainian
Greek
Slovak
English
Italian
Polish
Nearby attractions
Vienna General Hospital
0.7 km / 0.4 mi
Volksoper Vienna
0.9 km / 0.6 mi
Ottakringer Brewery
1.9 km / 1.2 mi
University of Vienna
2 km / 1.2 mi
Votive Church
2 km / 1.2 mi
Sigmund Freud Museum
2.1 km / 1.3 mi
Rathaus
2.1 km / 1.3 mi
Rathauspark
2.1 km / 1.3 mi
Lugner City
2.2 km / 1.3 mi
Rathausplatz
2.3 km / 1.4 mi
Vienna Christmas Market
2.3 km / 1.4 mi
Wiener Stadthalle
2.4 km / 1.5 mi
Central Library
2.4 km / 1.5 mi
Burgtheater
2.5 km / 1.5 mi
District Heating Plant Spittelau
2.5 km / 1.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Rafael Kaiser Premium Apartments Vienna
100
reviews shown
Brett
This apartment was nicely appointed and roomy, it would be an excellent choice for a long term stay. It was clean and straightforward instructions on parking. The location was also great for public transportation having a main station nearby. Plenty of shops and restaurants nearby.
Pamela
The apartment is amazing ! Very stylish with a fantastic balcony.
Everything was perfect!
Location, cleanliness and staff.
We will be back!
Pam
Everything was perfect!
Location, cleanliness and staff.
We will be back!
Pam
Pamela
Very clean and spacious apartment! The location is perfect , only 5 minutes walk from public transport! Staff responded promptly and kindly let us checked in earlier.
Coffee machine is a plus!
I strongly recommend this property.
We will be back.
Pam
Coffee machine is a plus!
I strongly recommend this property.
We will be back.
Pam
Evelyne
Spacious. Good amenities
Lynda
Everything was perfect. Close proximity to train station, Starbucks in the medical center,
Oge
Beautiful apartment. Loved the amenities. Very spacious house. Flexible checking out. Overall am excellent choice for stay at Vienna
Kate
Lovely flat, everything that we needed. There were some signs of wear (marks on sofas/floors) and the odd dusty corners, but it was otherwise very clean and well equipped. There was a smell from the drains in the shower room. It was very strong, and the door opened opposite the kitchen/dining room, so we had to keep it closed and the extractor fan on.
Lovely location, easy tram to town, kids playground right outside, and EckMeck opposite does good cheap kebabs and pizza. Luggage storage in laundry room is really useful.
Lovely location, easy tram to town, kids playground right outside, and EckMeck opposite does good cheap kebabs and pizza. Luggage storage in laundry room is really useful.
Amjad
Great stay for families in VIE.
Fantastic stay for families. Easy to access location in the heart of Vienna. The staff communicated quickly and were very helpful. Clean, affordable, comfortable.
Dan
perfect stay
Dan
Perfect stay
John
Ideal location with easy access to city centre
Marcelina P
The property is clean. It is quie
Siyi
Spacious and clean apartment. Convenient location - good transportation link to city centre and a few grocery stores nearby.
There is a small air conditioner in each bedroom - definitely help in hot summer days.
There is a small air conditioner in each bedroom - definitely help in hot summer days.
Gillian
Excellent apartment, easy walk to train station. We really enjoyed our stay - thank you!
Sandy
Thanks for a bottle of wine but I don’t drink wine. I left it to the next guests who may enjoy it
Koco
Excellent
Great place.Very nice and clean apartment.
Raymundo
This property is hospitable with their complimentary wine and coffee. The beds are comfy and the area is quiet. It is not at the center but the metro was easy to figure out. We could be at the most popular sites within 20-30 minutes on transit.
Saikat
No
alex
Great apartment with everything you need! Walkable distance away from public transportation!
Ami
Loved, loved these apartments!! Everything about this place is new, innovative and fun. Close to all famous tourist sites in the area.
Masoomeh
My two kids and I absolutely enjoyed our little comfortable apartment at Kaiser Rafael on Antonigasse. We were merely just outside the subway and had a playground under the building. Grocery shopping was around the corner. Little kitchenette and superb nespresso machine and washer/dryer were game changers. We would love to stay again.
Larissa
Wonderful Spot in Vienna
This property is clean, wel located and quiet. I could not have asked for anything more in my apartment. Great access to local transportation. Communication about access and use of appliances well done.
Felix
Beautiful apartment in quaint neighborhood. Very well connected with public transport
Viola
This property is truly Premium: super sized rooms, modern and cleaned, well equipped with almost everything you need to make you feel as if staying at home away from home. Great kitchen with well laid out dining table which makes it a good work station and dining areas.
Just a few minutes walk to train station. Walking distance to great restaurants, supermarkets and parking garage. We basically left our car in the garage and took the public transport for sight seeing which works out great.
Would love to be back here in this hotel.
Just a few minutes walk to train station. Walking distance to great restaurants, supermarkets and parking garage. We basically left our car in the garage and took the public transport for sight seeing which works out great.
Would love to be back here in this hotel.
Jeanhee
We were on a 18 day tour of Europe and stayed in 6 different hotels and rentals. The Rafael Kaiser apartment was the best run and most comfortable stay! Clean and attractively decorated. Comfortable beds. Quiet. Thank you!
Zoran
This is a great, spacious appartment, exceptionally clean, well organized and maintained. Kudos to the management and staff. Directions very detailed and clear, everything that was needed was in its logical place. Very nice looking combination of modern amenities and old style architecture.
Janzal Karlo
Overall, a great experience!
When we first arrived at the property, the contactless check-in was very convenient. They use a traditional metal key as opposed to a key card and that is also what you use to open the door to the building and activate the elevator. The elevator took some time getting used to, but after the second try, it was really easy to operate. Also, if you want to keep the door to the unit locked, you have to manually lock it with the key. If a portion of your party wants to stay behind and keep the apartment locked, you would literally have to lock them in the apartment while the other party leaves. This probably wouldn't do so well in an emergency.
The unit itself felt very homey since these are actually apartment units. Don't come in expecting it to feel like a hotel room. It's very spacious and it came with an in-unit washer/dryer as well as a kitchen.
As far as cleanliness goes, our only issue was with the sheets for the pull-out bed in the living room. When we pulled out the bed, the sheets on the mattress were not clean. We were told to grab fresh clean sheets from the fourth floor, however those sheets were slightly smaller than the mattress, leaving a portion of it exposed.
There was an issue with the payment and I was accidentally charged twice for my booking. When this happens, contact Rafael Kaiser immediately and they will do their absolute best to fix it.
I was in touch with Olena and she was an absolute delight. The staff is definitely friendly and helpful
The unit itself felt very homey since these are actually apartment units. Don't come in expecting it to feel like a hotel room. It's very spacious and it came with an in-unit washer/dryer as well as a kitchen.
As far as cleanliness goes, our only issue was with the sheets for the pull-out bed in the living room. When we pulled out the bed, the sheets on the mattress were not clean. We were told to grab fresh clean sheets from the fourth floor, however those sheets were slightly smaller than the mattress, leaving a portion of it exposed.
There was an issue with the payment and I was accidentally charged twice for my booking. When this happens, contact Rafael Kaiser immediately and they will do their absolute best to fix it.
I was in touch with Olena and she was an absolute delight. The staff is definitely friendly and helpful
Faisal
Very nice stay
I highly recommend it, big apartment and has everything, there is Indian restaurant 1 minute away and turkich also.
Verified traveler
Not many shops around the building but there are lots of Turkish restaurants in walking distance.
Verified traveler
We loved our stay in Rafael Apartments. The place has everything you need, close to a metro station m, and walking distance to some attractions. We would definitely come back to Vienna and repeat stay with them.
Galis
Avoid
Worst sofa ever,minuscule toilet without heating!
Verified traveler
The apartment was great. There are nearby train and tram station. Its in a quiet neighbourhood, there’s a police station around the corner of the building so I feel safe all the time.
Verified traveler
The property was clean and spacious. It had everything we needed on hand for our stay including shampoo, soap, paper products and cleaning supplies. There was a Billa grocery three minutes walk away which was open on Christmas Eve for us to stock up on food. It was easy to walk to restaurants and close to the S Bahn although we Ubered most places we wanted to go for around 10 Euros. The staff we encountered was friendly and helpful with changing the temperature in the unit and with helping with the laundry facilities. I highly recommend!!
laurie
very nice apartment. it would be nice if there were instructions in English for washer, stove and ac/heat. for the price it is a nice comfortable unit to come back to each evening. not a walking area though. we used Ubers to get back and forth. would stay here again
Verified traveler
Beautiful apartment. Wonderfully close to the U-bahn station Michelbeuern. Enough food options close by
Verified traveler
Musty building in stairs and foyers but apt was clean.
Jelena
In general everything was good and comfortable. Just a few slight things that happen sometimes with all apartments.
The location is good and safe (police department is near by). You can walk to the center and there is no high need to use the transport.
Our family of four felt very comfortable due a lot of space. The apartments are big enough and renovated not so long ago, what was a pleasant surprise ;)
The location is good and safe (police department is near by). You can walk to the center and there is no high need to use the transport.
Our family of four felt very comfortable due a lot of space. The apartments are big enough and renovated not so long ago, what was a pleasant surprise ;)
Remiel
PERFECT APARTMENT
It was an amazing stay at the Rafel Kaiser Apartment. The train station is so close with easy access going to the city center. The apartments were clean and with kitchen wares available.
We plan to stay their again when we come back in 2021.
We plan to stay their again when we come back in 2021.
Verified traveler
Beautifully decorated. Great size. Liked proximity to park and shops.
BryanB
The apartment was excellent. It is fully equipped and perfect for a stay in Vienna. Very close to the metro line and close to restaurants and grocery stores.
Greta
The appartment was spacey and clean. Enough room to make a family of four feel at home. The easy access to metro was very convenient, same for the supermarkets nearby.
Claire
Rafael Kaiser, Antonigasse, Vienna
A beautiful, spacious studio apartment with great transport links into central Vienna, at least 2 grocery stores very near by, well equipped and very comfortable. The air conditioning was very much appreciated during the heatwave. Would 100% stay here again and will be recommending it to others.
Verified traveler
First I liked the fact that it was very easy to get the keys, they sent me a code to open a box in front of the building and that's it.
The building was easy to find, you could see a sign in front. The location was great, a 2min walk from a metro station.
And the apartment itself was very clean, nice and cosy with air conditioning!
There was everything we needed, an oven, a fridge, a dishwasher and a laundry room, all those things at no extra cost. It was very pleasant to see that even the detergent was free.
I really didn't find anything negative to say. This was a perfect experience for us.
The building was easy to find, you could see a sign in front. The location was great, a 2min walk from a metro station.
And the apartment itself was very clean, nice and cosy with air conditioning!
There was everything we needed, an oven, a fridge, a dishwasher and a laundry room, all those things at no extra cost. It was very pleasant to see that even the detergent was free.
I really didn't find anything negative to say. This was a perfect experience for us.
Verified traveler
Big and spacious apartment located within the heart of the city. The apartment is clean and very comfortable. Despite its location, it has a great noise proof set of windows. It is well furnished and contains all the utensils you need.
Verified traveler
Strongly recommend!
Wonderful stay in every aspect!
Verified traveler
Door handle to toilet broken, never saw the cleaners except the day after we arrived! Could not get a clean T Towel , only one was given for whole 10 days!!!
Only four mugs, two broke, handles fell off, luckily with no hot drink in them. No small cutting knives, scissors ✂️, poorly equipped. Bedrooms lovely, comfortable beds, bathroom clean....
Only four mugs, two broke, handles fell off, luckily with no hot drink in them. No small cutting knives, scissors ✂️, poorly equipped. Bedrooms lovely, comfortable beds, bathroom clean....
Ethan
The transport to Graben is simple despite not being in the city centre, the apartment is spacious with ample sunlight. There are cooking utensils for cooking your own meal. To nitpick, the toilet is the German style toilet with an examination plate, and the feces is exposed to air which create a horrid smell, luckily, the air ventilation do a good enough job so none of the smell would leak into the house.
Verified traveler
Loved the clothes washer and the amazing communication from our host!
Verified traveler
The property was in excellent condition as advertised. Considering we stayed there in the very cold winter months, there was no complaint about the temperature of the apartments. Located a few meters from a train line and a taxi rank, it is a perfect place to stay for a family of four.
Robert
Kaiser apartment
Wonderful apartment. Very spacious and clean with all amenities. Very close to the local train station which made getting into and out of Vienna very easy. All in all a very pleasant stay.
jane
Modern apartment
Really enjoyed are stay with good location . Would highly recommend
Aditya
The Perfect Place to Stay in Vienna..
Our stay was great, everything was more than expectations. Rafael kaiser is actually has more value than money spent, we highly recommend the property to the travelers.
Verified traveler
No hidden cost, spacious and convenient
We stayed at Kristin on 2F. The apartment condition was neat, clean and spacious - enough for 5 people. We drove so used the garage which cost Euro15 a day. The thing I like best about this place throughout my trip in various cities was that there was no hidden cost. We were charged exactly the amount that was quoted. The place is near U6 subway station and there are many supermarkets and shops around. Not many but enough to get anything that you'd need. There is a laundry room on 4F which is convenient. The garage is in short walking distance. Remember to contact the apartment manager via email for instructions to get your key the first time. They are very responsive and helpful. We enjoyed our stay!!
Tony
Great apartment
It was a great place to stay at Vienna and close to public transport too.
Eddie
Very convenient location for subway access. Taxi stand at the hospital only 300 meters away. Quiet nights, Billa, Spar and Hofer only a few blocks away.
Maryam
location is amazing right next to subway and grocery store and shopping. apartment is super clean and roomy. It would be nice if there was a regular coffee maker not an espresso machine in there and a microwave.
No complaints though... quiet, nice and a little place that have cheap, good foods just cross the street. I will go back there, it was fantastic!
No complaints though... quiet, nice and a little place that have cheap, good foods just cross the street. I will go back there, it was fantastic!
Gigi
Very spacious and comfortable apartment
We stayed at a two bedroom apartment. The place is very spacious and comfortable with plenty of amenities. It’s a few metro stops away from the city center. Metro station is one block away. Grocery store is 3 minutes away. Overall, great place to stay if you don’t mind being a little bit away from the center. We would definitely stay there again.
SUNIL
Great staying at Rafael Kaiser
It was a pleasant experience staying in Rafael Kaiser, very near to metro and tram stations. Also, an Indian restaurant and Pizzeria nearby gas been of great help. The children garden next door is a bonus for families with kids. Amenities are also top class. Will surely recommend to others.
Verified traveler
Very nice apartment. A few minor issues during our stay, but resolved quickly. It was nice to have the extra room this studio apartment provided. Large bathroom and even a walk-in closet. Loved having the kitchen and access to a washer and dryer since we were in Europe for 2 weeks. Beds were hard, but not unlike every place we stayed in Austria, Hungary and the Czech Republic. Seems to be the norm. Only a 5 minute walk to the U6 and close to a Hofer and Billa.
Igor
Fantastic place to stay in Vienna!!!
Absolutely fabulous place! Our second trip to Vienna, this time
as family with 2 kids. The apartment was excellent, spacious, clean and comfortable. The location is 3 min walk to subway station for an easy and quick trip to the heart of Vienna. Booking and communication was easy and really helpful.
I really recommend this accommodation...
as family with 2 kids. The apartment was excellent, spacious, clean and comfortable. The location is 3 min walk to subway station for an easy and quick trip to the heart of Vienna. Booking and communication was easy and really helpful.
I really recommend this accommodation...
Elizabeth
Peace and quiet in the city
Apartment conveniently situated for buses and the underground. It was clean and comfortable, had all the necessary equipment, although a bit more cutlery would have been good. Nice to be away from the centre. Quiet at night and not far from a supermarket.
Keara
Beautiful modern apartment
This was a beautiful, modern apartment that was very affordable, and came fully equipped for all our needs for a 5 night stay. Very clean and comfortable. The only downside was that it was about a 1.5 mile walk to get to anything we wanted to see, or any decent restaurants.
traveler
A very comfortable, well equipped apartment
This was great for two couples traveling together. Ample space, tasteful decorations. We were even able to cook our meals in the fairly well equipped kitchen. Check-in was perfectly fine with the little key box. It is a little out of the city centre, which was great because there were no tourist crowds around. Tram and train services are very close by (2-3 minute walk) and frequent.
Jo
Staff were easily contacted and very helpful
The accommodation is not I the centre of the city but is very close to the train. Staff were generous with our luggage storage and very helpful in general.
Verified traveler
Comfortable place to stay
Close to everything with the trains and for the family just perfect! Thank you so much
Dennis
Wonderful Apartment
The apartment was considerably spacious in a quiet neighborhood. Just down the street from a tram stop and a couple hundred meters from the U-Bahn, so getting around the city was very easy. The bed was comfortable and the unit was clean. It consisted of a bedroom and living room with a small kitchenette. Overall a great place to stay.
Verified traveler
Highly recommended
Highly recommended! Check in is easy, they send you instructions two days prior. No reception downstairs but they are responsive with emails. Didn't call in so can't comment on that. Apartment is clean and includes quality furnishing and equipments. Location is great too, it is a few stops from the city Center, just enough to get away from the hustle and bustle of the city. Trams, subways, grocery stores all within a block or two. Would stay here again.
W Sanderson
Great location. Lots of little problems
Stayed because of location. Apartment has barely enough to cook. Shower had musty odor.
Verified traveler
City break to Vienna
Lovely apartment, very modern and good range of amenities. Comfy bed and lovely bathroom. Location was probably the only downside as it was further out of the centre of Vienna than I had hoped. Also there wasn't much around the area itself as it's mainly residential. An Indian restaurant and what seemed like a bit of a weird pub/restaurant on the corner that we didn't fance. There was also a kebab shop but it might have been nice if the owners had provided some info on more local restaurants/pubs etc
Robert
Very close to public railway system which is easy to use. Apartment is very nice with a separate area to smoke.
MIRNA
Clean and great location.
GOOD LOCATION, CLEAN AND CONFORTABLE APARMENTS.
WE DINT HAVE KEYS OR TELL US ABOUT THE PARKING SITUATION, WE HAD A PARKING TICKET BECAUSE WE PARK IN THE STHEET WAS A SHORT PARKING TERM. WAS NOT PRHONE OR SOMENBODY WHO GIVE US A INFORMATION, ABAOUT the parking!!!! I had to stop in a please and bowoww the prone, coming from the states we dint have access to prhone to call then,
Other then that is a public transport close by, restaurant across the street and places you can buy food.
WE DINT HAVE KEYS OR TELL US ABOUT THE PARKING SITUATION, WE HAD A PARKING TICKET BECAUSE WE PARK IN THE STHEET WAS A SHORT PARKING TERM. WAS NOT PRHONE OR SOMENBODY WHO GIVE US A INFORMATION, ABAOUT the parking!!!! I had to stop in a please and bowoww the prone, coming from the states we dint have access to prhone to call then,
Other then that is a public transport close by, restaurant across the street and places you can buy food.
Steve
Smart Apartment, near to U-bahn
Arrived here as part of a euro-city adventure. The apartments are about 2 mins walk from the u-bahn stop, and easy to find.
Entered the key-code and a little door swung open to reveal the key. Never saw any staff at all.
The apartment was smart and modern, perhaps a bit more on the arty than practical side.
eg. A strange lamp that seemed to have no real point except to look good and a remote control velux blind on only one of the 2 velux windows.
Balcony with a nice view.
Area itself is slightly out of the main town, but it is well connected. Nearby tram takes you straight into the old town.
We had 48 hour transport tickets so just hopped on and went where we needed to.
Entered the key-code and a little door swung open to reveal the key. Never saw any staff at all.
The apartment was smart and modern, perhaps a bit more on the arty than practical side.
eg. A strange lamp that seemed to have no real point except to look good and a remote control velux blind on only one of the 2 velux windows.
Balcony with a nice view.
Area itself is slightly out of the main town, but it is well connected. Nearby tram takes you straight into the old town.
We had 48 hour transport tickets so just hopped on and went where we needed to.
Verified traveler
Good hotel but not enough
The hotel was clean and good enough to serve three people. There is no reception in the hotel so I was asked to go somewhere else about 30 minutes far away to pay the bill as I did not want to use my credit card. You also need to call them before 5 pm to get the key which is only one set for three people. The location is close to subway but you need to spend about 30 min. to get to downtown.
Dianne
Space to relax
Good parking garage and steps away from the subway to take you anywhere in Vienna easily
Allan
Wrong apartment with no apology..Just denial...
We were not given the apartment we booked!!! And paid extra for!!! Though the people will tell you we did. We did not!
Tour help would be appreciated to have a reimbursement...for at least the amount we paid extra for the better apartmemt!!:Thank you for any help you may give to us. Allan n Marion Ralph
Tour help would be appreciated to have a reimbursement...for at least the amount we paid extra for the better apartmemt!!:Thank you for any help you may give to us. Allan n Marion Ralph
Frederick
Management's error ruins our dream Vienna trip
The KR was supposed to leave us a parking key for a garage nearby, along with the apartment key, when we first accessed our lockbox. They failed to do this. Not knowing German, we accidently parked in a time restricted space in front of the apartment (not a handicapped space as management accused us) while we called management to get the parking key. In less than 30 minutes time from arrival, our car was towed. This resulted in a great deal of stress , not to mention 300 euro fine plus taxi fees.
Management refused to take responsibility for their error, other than not charging us the parking garage fee and put the blame squarely on us. We would never recommend this apartment to anyone.
Management refused to take responsibility for their error, other than not charging us the parking garage fee and put the blame squarely on us. We would never recommend this apartment to anyone.
Christopher
Well appointed penthouse apartment
We had a top floor penthouse studio apartment. It was spacious, well laid out and had all the amenities we needed. Check in was a little confusing (both for us and another family waiting downstairs), the front door is locked during check in hours and you need to buzz the office and then proceed to the second floor. This was not clear in our email instructions or on the front door - otherwise checkin was smooth and easy. The apartment is close to a tram stop and underground station and easy to use to get to the city centre. We were there mainly over easter so many things were not open.
Kampol
Great room, wonderful decoration and large.
The room was excellent, large and very nice decoration. Our group is impressive.
However, the apartment is quite far from the tourist attraction a bit, still have tram to reach there in 15-20 minutes. The con is about the reception working time is 11am - 4 pm, it is quite trouble me about check in, check out and mange our luggages on the check out day. It would be perfect is the time is more flexible.
However, the apartment is quite far from the tourist attraction a bit, still have tram to reach there in 15-20 minutes. The con is about the reception working time is 11am - 4 pm, it is quite trouble me about check in, check out and mange our luggages on the check out day. It would be perfect is the time is more flexible.
Lynda
Lovely modern and big. Great quality.
Really lovely but a bit too warm so we had the windows always open. Very easy transport system into the city center and right on our doorstep. Nothing much to do at night locally so we went into the city center that was alive.
Chris
Beautiful apartment close to the U-Bahn
Arrived by taxi and the driver advised us to use the U-Bahn thereafter : typical of the wonderfully friendly folk we met.
The apartment was terrific and the help provided by Elena and Ekaterina was brilliant - really lovely people who went out of their way to help.
The apartment was terrific and the help provided by Elena and Ekaterina was brilliant - really lovely people who went out of their way to help.
Don
Great location, comfortable
This property met our needs very well. It was located away from downtown Vienna but was right next to the subway system and only 10-15 minutes to get to the downtown. The property was very comfortable and met our needs well. They were in contact with us before our arrival with instructions for getting our key (as we had a late arrival) and easily available either during their regular front desk hours or by email. Very responsive to our needs. The apartment was cleaned 1 time per week. All the basic utensils needed for cooking were available in the kitchen.
Guang
Excellent stay!!
Excellent stay! Quiet neighborhood yet easy accessible to supermarket; bus stop to the city center is just around the corner. Fully equipped kitchen basically with everything you need to make a home food cooking; toilet and shower room are separated; comfy bedrooms, master BR is spacious. Very new and tasteful renovation and decorations. The reception is not 24hrs on duty but they will email you to clearly advise on the check-in/out procedure if your check in/out time falls out of their work time. Highly recommended!!
Ellyza
The check in and check out process was fast and smooth. The unit was very comfortable and beautiful. It has everything we need. Love the place.
HYUN SUN
숙소는 청결하고 에어컨 작동이 잘되어 더운 유럽 날씨에 매우 도움이 되었습니다. 다만 사진에는 쇼파(침대?) 비치된 것으로 나왔었는데 실제로는 없어서 문의했더니 1인 예약으로 되어 있어서 그렇다고 하는데 ..안내에 기본항목으로 나와있는 부분은 비치되면 좋겠네요. 주방도 넓고 오븐과 전자레인지 모두 유용하게 잘 썼어요. 집근처에 마트도 5분거리여서 좋았습니다.
Eduardo
Extraordinario, sin duda el mejor, nos encantó el tamaño, la distribución, absolutamente todo, muchas gracias!
Danny
Prima bedden en lekker slapen bij de stille airco. Wel enige gebruik schade bijv. Doorgezakte bank, kapotte wc bril, moeizame deur naar het terras. Fijn was de korte loopafstand naar de metro om zo heel Wenen te bereizen. In d e omgeving kun je goed en betaalbaar eten. Helaas was de lift kapot en moesten wij dagelijks met de trap 4 etages beklimmen. Bij meer dan 30 graden minder leuk.
Ikuko
快適でした
困ったときにはすぐスタッフの女性が動いてくれたので、大変快適でした。近くにスーパーもあり、家で暮らすように料理をすることができました。観光で疲れて帰っても駅のすぐそこ。この次ウィーンに来たらまた絶対ここと決めています。
SOOHYUN
비엔나는 두번째 방문인데,첫번째 방문했을때는 중앙역 노보텔에 묵엇다.비엔나의 외식 물가가 너무 비싸서 이번엔 주방이 있는 곳으로 했는데 너무 만족스러운 여행이였다.비엔나의 마트물가는 비싸지않은편이라서 이틀이상 여행계획이라면 호텔보다는 주방이 있는숙소를 선택하는것이 좋을듯하다.'라파엘프리미엄'숙소는 U6라인이 2분거리에 있는데 그걸타면 서역까지 18분내외로갈수 있다.우리는 잘츠부르크갈때 서역을 이용했다.트램 42번은 5분거리에 있는데 시내 나갈때 주로 이용했다.교통도 나쁘지않고 아파트도 깨끗하고 특히 동네가 너무너무 안전하다.하여튼 6일 여행하면서 불편한건 없었다.만족한다.
Matteo
Appartamento pulito a pochi METRI dalla metropolitana che ti consente di raggiungere il centro storico molto rapidamente ; il posto letto per la terza persona andrebbe migliorato …
Maria de lourdes
Excelente opción familiar
Excelente departamento muy amplio y limpio cerca estación tren
Erdal
Mükemmel
Mükemmel bir ev. Şuana kadar yurt dışında kaldığımız en iyi evdi. Temizlik, konfor, ulaşım kolaylığı çok iyi idi. Bir daha gidince yine aynı evde kalabilirim
?
入室は午後2時以降なのですが、飛行機の関係で荷物を預かってもらう必用がありました。
この場合にも事前に申し込むと、別室での預かりをしてもらうことができました。また、日本人なのでご覧の通り英語はつたないものの、丁寧な返信をしてもらえ安心してウィーンに向かうことができました。
5日に一回のクリーニングでは休憩した妻が少々驚いたようですが、大変丁寧にクリーニングしていたようです。
調味料は塩と砂糖のみですが、用意されていますし、お水もそのまま飲むことも可能です。
また、駅から大変近いため、いろんな場所に向かうにも便利です。
再度ウィーンに向かうことが必ず第一候補にしたいと思います。
この場合にも事前に申し込むと、別室での預かりをしてもらうことができました。また、日本人なのでご覧の通り英語はつたないものの、丁寧な返信をしてもらえ安心してウィーンに向かうことができました。
5日に一回のクリーニングでは休憩した妻が少々驚いたようですが、大変丁寧にクリーニングしていたようです。
調味料は塩と砂糖のみですが、用意されていますし、お水もそのまま飲むことも可能です。
また、駅から大変近いため、いろんな場所に向かうにも便利です。
再度ウィーンに向かうことが必ず第一候補にしたいと思います。
BOYEON
최고의 숙소입니다.
라파엘 카이저 프리미엄 아파트는 이번 여행 최고의 숙소였습니다. 우리는 숙소의 문을 열고 아름다운 인테리어와 깔끔한 내부를 보고 감탄하였습니다.
방 2개, 화장실 1개, 욕실1개, 부엌1개, 거실 1개, 테라스 1개로 구성되어 있으며, 모든 편의시설이 구비되어 있습니다.
테라스에서 보는 성당의 모습과 석양은 여행의 여유를 느낄 수 있는 최고의 장소입니다.
다른 사람과 공유하고 싫은 숙소입니다.
이 곳을 선택하시는 것은 최고의 선택이며, 다시 빈을 방문했을때 꼭 다시 가고 싶습니다.
좋은 추억을 주셔서 감사합니다.
추신. 리셉션이 없으므로 수신 메일을 꼭 확인하시기 바랍니다.
방 2개, 화장실 1개, 욕실1개, 부엌1개, 거실 1개, 테라스 1개로 구성되어 있으며, 모든 편의시설이 구비되어 있습니다.
테라스에서 보는 성당의 모습과 석양은 여행의 여유를 느낄 수 있는 최고의 장소입니다.
다른 사람과 공유하고 싫은 숙소입니다.
이 곳을 선택하시는 것은 최고의 선택이며, 다시 빈을 방문했을때 꼭 다시 가고 싶습니다.
좋은 추억을 주셔서 감사합니다.
추신. 리셉션이 없으므로 수신 메일을 꼭 확인하시기 바랍니다.
SHUHUI
新穎舒適性價比佳
位於地鐵電車不遠處,交通便利,周邊也有奧地利餐廳.中式.義大利及印度餐館,離維也納大學醫學中心附近;若打算散步,到市政廳約半小時,我們在此住了2晚,室內全新裝潢十分乾淨新穎,若要提建議,若能有2間衛浴會更方便.
Verified traveler
とても素晴らしい
清潔で快適なホテルでした！また訪れたいと思いました。
ただ、部屋のドアの鍵を開けるのに苦戦してしまいました。
ただ、部屋のドアの鍵を開けるのに苦戦してしまいました。
Maija-Liisa
Kaunis ja viihtyisä asunto
Asunto oli kauniisti sisustettu ja erittäin siisti sekä sijaitsi rauhallisella alueella. Metro oli lähellä ja kaupungin keskustaan pääsi näppärästi. Viihdyinne siellä hyvin. Kahdesta makuuhuoneesta toinen oli upea, toinen vaatimattomampi.
Rene
Nice, clean og equipped apartment whit terrace
Verified traveler
괜찮은숙소
교통 편리하고 경찰서가 주변에 있어 안전하다고 느낌.비대면으로 이메일 소통이라 조금 불편했지만 대응은 빠른 편이었음
Enrique
All in perfect conditions in the apartment and with the U stop just few meters, it is a perfect place to rest while visiting Vienna.
Location & surroundings
Rafael Kaiser Premium Apartments Vienna
Antonigasse 1 1180 Wien Austria, Vienna, Austria
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