Name: Eco Hotel Uxlabil Atitlan
Address: Km 175 from Guatemala City, San Juan De La Laguna, 1010, GT

8/10

Excellent

29 Jul 2026

leslie

Breakfast was great and beautiful location, a bit of a walk , to town, but funky.. lots stairs

10/10

Exceptional

19 Jul 2026

Celeste

Excelente, la verdad que el restaurante superó mi expectativa.

8/10

Excellent

17 Jul 2026

LEHANY

El hotel tiene unas vistas espectaculares del lago y el rostro maya desde CADA habitación. Tiene su propio muelle que hace más accesible el transporte por el lago. El personal del hotel es sumamente amable y hace la gestión para pedir lancha cada vez que se necesita. Los desayunos son completos y variados e incluídos en la tarifa. Es un hotel tranquilo y sus alrededores están muy bien cuidados. Hay que tener en cuenta antes de reservar que NO tienen tv, ni a/c y el agua de la ducha es templada, no hay agua caliente. Pero estos dos factores se entienden porque es un hotel ecológico. Las personas con dificultad en su movilidad deben saber que hay que subir escaleras para acceder a las habitaciones y las diferentes áreas del hotel. Está cerca del centro del pueblo San Juan, a donde puedes ir caminando con facilidad y seguridad. Si buscas tranquilidad y buenas vistas este hotel es para ti.

Partner

10/10

Exceptional

17 Jul 2026

Claudia

I had an absolutely wonderful experience at this hotel. Everything exceeded my expectations from the moment I arrived. The view of the lake from the hotel was absolutely breathtaking and one of the highlights of my stay. Waking up to such a beautiful view every day made the experience even more special.

The staff was incredibly friendly and attentive, and the service was outstanding throughout my stay. The food was delicious, with every meal being fresh and full of flavor. The rooms were clean, comfortable, and well maintained, making it easy to relax and enjoy every moment.

Overall, everything was perfect. I couldn’t have asked for a better stay, and I highly recommend this hotel to anyone looking for a memorable vacation. I will definitely be coming back the next time I visit. Thank you for making my stay so special!

Family_with_children

10/10

Exceptional

12 Jul 2026

Rachell

Lots of stairs, as it is throughout the lake but the staff was so helpful and sweet! Great service! Room was comfy and spacious. Overall a great stay! Also the breakfast included was delicious and a decent size meal !!!

Friends

10/10

Exceptional

08 Jul 2026

Vilma

The service was great and the food delicious.

Family

10/10

Exceptional

06 Jul 2026

Manuel

The VIEWS OF VOLCANO
THE PRIVATE TOUR ON THE LAKE $400 quetzal for one hour
Water taxies on time
Staff was wonderful

Partner

10/10

Exceptional

06 Jul 2026

Patrick

Great staff, very helpful. Breakfast was very good. Parking is complicated as it is on the backside of the property which isn’t easy to find. Make sure you get those details in advance.

Self

10/10

Exceptional

03 Jul 2026

Danilo

Amazing view from Hotel. Helpful staff, good breakfast, free kayak. A little hassle going to town center for now until the road going to town is finished.

Partner

10/10

Exceptional

01 Jul 2026

Mario

Todo es perfecto 😍 regreso pronto

Partner

8/10

Excellent

26 Jun 2026

Krystal

The room was clean, basic, no frills. Breakfast was included and very good, a couple options available. 7:30a-8:30a. The restaurant was very good with a great view, only open until 8:30p. Filtered water was available to refill your water bottle in the restaurant. Be ready for lots of steps! If you have any issue with steps, this is not the hotel for you. Steep and rocky steps to/from the main road. Quite a few steps up from the direction of the dock. Great little shortcut to the dock by going “down/behind” the hotel toward San Juan. Wonderful staff, cozy place, would recommend!

Friends

10/10

Exceptional

23 Jun 2026

Jennifer

Wonderful lake view and next to the town so very convenient, but still in a separate section so it will still feel private and quiet. Great breakfast and Wonderful staff. Would recommend

Family

6/10

Pleasant

20 Jun 2026

Katherine

No tiene agua caliente, aire acondicionado, ni abanico, el servicio en el desayuno fue de una hora y 30 minutos en espera y porque le dije a la mesera que llevaba más de una hora.
Tiene muy buena vista y todo estaba limpio.

Family

10/10

Exceptional

15 Jun 2026

Hugo

Great location! Awesome breakfast and staff.

Family

10/10

Exceptional

12 Jun 2026

Lydia

I would highly recommend staying at Hotel Uxlabil! They provided a delicous breakfast each day, filtered water was available, and there were hot showers. The staff was friendly and helpful! The property is beautiful and you get great views of the lake. It is close to town if you want to walk or they can call a tuk-tuk to come get you. We thoroughly enjoyed our stay here!

Partner

10/10

Exceptional

03 Jun 2026

Jaiden

This hotel was exactly what I needed. It was close to town but far enough away where it felt secluded and peaceful. The view of the lake and the breakfast were spectacular. It is a bit tricky to get to if you’re not familiar with the area, you can show the driver of the Lancha the name of the hotel and they will drop you off right at the dock. Otherwise you’ll have to walk 10 minutes from the town dock. The shower doesn’t get super hot, it gets warm. Overall I’d recommend this place and would stay there again, all the people there were super friendly and helpful as well.

Self

8/10

Excellent

30 May 2026

Laura

The hotel have 2 entry and both have to be walking, they need better signage for tourists, but beside that, the view is beautiful.

Friends

2/10

Poor

26 May 2026

Chideraa

Pros:
1. The staff was lovely and very helpful
2. Internet was pretty decent
3. Views from the hotel were magnificent

Cons
Take the ECO in the name very very seriously
1. There was no air conditioning
2. Had to carry my luggage through a dirt path and also a flight of stairs
3. The towel I was given has dirt stains on it but the staff changed it immediately
4. The provided breakfast wasn’t great

If I knew better, I definitely won’t have picked this property; but all in all, I think everything wrong with it was tied it being ECO.

Friends

6/10

Pleasant

26 May 2026

Leslie

Muy buena locacion, bella la vistaa al lago, lo unico malo fue que mi habitacion no tenia agua caliente ni tenia luz en el baño bueno literal solo 1 bombillo funcionana en tosa la habitacion y pues no teniamos abanico

Friends

6/10

Pleasant

24 May 2026

Tarlan

Free kayak, lake view and included breakfast were all great. SO many stairs though, it was really difficult with bags. I didn’t have electricity for 2/4 days though because of a local electricity outage which was difficult. I would stay again.

10/10

Exceptional

22 May 2026

Jennifer

Friendly staff, great food, amazing views! I stayed here five nights, and I’d do it again.

Self

10/10

Exceptional

17 May 2026

James

Amazing location, and grounds. The staff were very friendly and helpful. A wonderful place. We will definitely come again!

Partner

10/10

Exceptional

17 May 2026

Adonias

Un lugar bonito, con personal muy amable y muy buena vista

Family

10/10

Exceptional

11 May 2026

Mia

We were quite pleased to have found this eco hotel. It is basic but comfortable, quiet (except for the birds!) and clean. You can tell there is pride in the property. The staff are lovely and helpful (in Spanish mostly). If you ask, they will call a ferry for you to the private dock. The Mayan sauna and jacuzzi are a neat touch but you have to make a reservation and pay more to access. Kayaks are free to use (but go in the morning before the wind picks up). There is no hot water and beware the many stairs to get to your room. Breakfast was included and yummy.

Family

10/10

Exceptional

09 May 2026

Alba

Excelente atención, el lugar es muy relajante, limpio, tiene su propio muelle lo que facilita el acceso al hotel, las visitas a otros pueblos y la salida. Recomiendo el masaje, súper bueno.

Friends

10/10

Exceptional

03 May 2026

Victoria

Highly recommend staying here in San Juan! It's a bit off the beaten path so it's quiet and peaceful but still super close to everything. The included breakfast was great. They have their own private dock to make for easier travel after your stay. I wish I had known I could use that when I got here! The balcony was absolutely stunning and I ended up relaxing here much more than anticipated. They also have kayaks you can use on the property.

Self

10/10

Exceptional

27 Apr 2026

Mehrnoosh

The most amazing view. We spent a lot of time just at the hotel because of the gorgeous view. You can also use the kayaks free of charge. Very close to the boat deck and very kind and helpful staff.
Very nice breakfast was also included with our reservation. We also had dinner at the hotel restaurant which was delicious

Partner

8/10

Excellent

12 Apr 2026

Pedro

Beautiful views of lake and mountains. Good breakfast.

Family

10/10

Exceptional

11 Apr 2026

Carlos

Awesome view. The food is great and fresh. The staff is kind, servicial and excellent. Is the place to stay.

Friends

10/10

Exceptional

03 Apr 2026

Elvia

Yes, breakfast was delicious

Friends

8/10

Excellent

01 Apr 2026

Tatiana

Beautiful lake and great location, but to many stairs to climb. Rooms have no ac or have refrigerators. The staff is very nice and friendly. Overall I give them a C+.

Partner

10/10

Exceptional

29 Mar 2026

Miriam

Breakfast was good. View is great

Friends

10/10

Exceptional

28 Mar 2026

Thelma

Breakfast delicious, the view extremely beautifully. Very nice people.

8/10

Excellent

22 Mar 2026

Jennifer

Good cliffside hotel with sweeping views of the town and lake. The staff were incredibly friendly and even helped with luggage down the steep winding steps. The restaurant served fresh, delicious food, and the lakeside path made it easy to walk to town without needing a tuk‑tuk. A convenient and memorable stay.

Partner

10/10

Exceptional

18 Mar 2026

David

I was so lucky to get a last minute booking with them! The space is so cute and and might be one of the best views in San Juan. The entrance was a bit off the beaten path (hidden) but it’s a quick 10 minute walk to the art street. Staff was super attentive even during a black out we had. Very cute vibe too.

Partner

4/10

Poor

14 Mar 2026

Deborrah

Only good thing was our room was clean and the location good. Breakfast was edible but even rating it good would be a giant stretch. No screens on our window which they said they would provide and never did. Lots of bugs. And then to top it off overcharged us on our rooms. There are other options I would choose next time.

Family

4/10

Poor

13 Mar 2026

Spencer

Uxlabil is up off the main road between San Pedro and San Juan. An \"Eco Hotel\"(whatever that means here) with nice views that overlook the bay in a rustic garden setting.

Pros:

- nice views from outside the rooms, hammocks as well
- clean room
- nice garden
- dock area, although not much info shared about it but you can see it

Cons:
- many many stairs from the main road/entrance to the reception, beware if you are older/have kids. Might be better to enter from the dock.

- Check-in: not much information shared about anything really. Had to wander around to find the path to San Juan, gardens, restaurant, dock etc.

- Check-out: mostly ruined the experience for me. I checked in and had no issues regarding this, but checking out the front desk insisted I pay an additional 125Q because the booking was made for \"one person\" instead of two.. 125Q is around 30% of the cost of the stay - never had this issue in the past , and I usually search and book for one to uncover hostel options. Felt like a rip off especially because nothing was said about this when checking in - at this cost I wouldn't have stayed here.

- Breakfast was included (which makes slightly more sense as to the additional person cost) but it was unimpressive, and did not have any coffee refills, no tortillas and no fruit/juice as mentioned on the menu. Likely understaffed because the poor (wonderful) ladies working there were all over.

Overall - I wouldve stayed elsewhere if I had known the true total cost.

Partner

10/10

Exceptional

02 Mar 2026

MOnica

Great accommodations excellent friendly staff. Good breakfast with views. Fantastic location and free kayaking.

Family

10/10

Exceptional

27 Feb 2026

Lilyane

The staff is so nice.

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

Cindy

The room felt very clean. And spacious.

Partner

10/10

Exceptional

02 Feb 2026

Ricardo

Staff was friendly, attentive, and always willing to help with anything we needed. The hotel was very clean and well maintained, which made the stay comfortable and relaxing. One of the highlights was definitely the beautiful views — perfect for enjoying the surroundings and disconnecting. Overall, a pleasant and peaceful place to stay. I would definitely recommend it

10/10

Exceptional

01 Feb 2026

Andrew

Great location. Private dock. Breakfast provided. Friendly staff. Good value. Only small issues: bathroom was very tiny, and no air con or fan in the room, and it was pretty warm. Would stay again

Leisure Family

8/10

Excellent

01 Feb 2026

John Brian

Excellent service from hotel staff. Unfortunately a lot of steps to reach the rooms. Rooms are clean.

Leisure Partner

6/10

Pleasant

28 Jan 2026

Lester

Great views, room was spacious, the restaurant menu was somewhat limited, and an eco-friendly water station was needed.

All in all, it was a good place, and I hope to visit again.

10/10

Exceptional

28 Jan 2026

NANCY

El cuarto estaba muy bonito ,limpio y con una vista al lago muy agradable
El restaurante muy rico todo y el servicio excelente

Leisure

10/10

Exceptional

26 Jan 2026

Olivia

Staff were kind and welcoming and it is a beautiful property!

10/10

Exceptional

26 Jan 2026

Brygida

Spacious, quiet room with a beautiful view. The hotel restaurant has one of the best settings in San Juan, and we really enjoyed the food. Service was very courteous. Convenient path to San Juan town, plus the hotel has its own pier for boat access. Free kayaks for guests were a great bonus.

Friends_and_family Family

6/10

Pleasant

25 Jan 2026

Kimberly

We found the property to be quite loud throughout the entire night. The window in our room was only wood shutters (no glass) and there was much road noise, honking horns, dogs barking and fireworks. Additionally, our room was up VERY steep stairs (approx. 200) with limited handrails. This wasn’t advertised or mentioned when we made the reservation or checked in. We are in our mid 50’s and in decent shape and struggled with these steps, not safe for children.

The breakfast that was included was delicious and all the staff was friendly and courteous.

Leisure Friends

8/10

Excellent

24 Jan 2026

Diana

The gentleman at the reception desk was the best, he was so helpful and honestly I rate him and his service as excellent! Unfortunately for me the beds here are not good for me and I was not able to get a good nights sleep.

Leisure Self

6/10

Pleasant

21 Jan 2026

Gordon

Expect to encounter pleasant and welcoming staff and fantastic, rustic landscaping. As for the room, you may be best served contacting directly to confirm the room and to have a reasonable expectation. Our expectation was not met and the room we had matched no other pictures on any of the listings. Everything on Expedia looks luxurious compared to our room. I did see a recent review posted on google in which the picture of the bathroom looked identical, and they expressed a similar opinion.
Again, there appeared to be nice rooms to stay in. We were given, what we can only hope, was the most rundown and rustic room.

Leisure Family

4/10

Poor

21 Jan 2026

Laura

No TV room too lonely

Leisure Partner

10/10

Exceptional

19 Jan 2026

Harriet

Yes, it is an wonderful, friendly hotel and beautiful

2/10

Poor

08 Dec 2025

kenneth

Disappointing. A lot incorrect or misleading items on listing. Many of the activities listed were not evident. Minimal communication about facilities.
This was the most expensive hotel we stayed in in Guatemala and it provided the least amenities.
We were given a room in an annex [that is not mentioned in the listing] which was so far from the main building that the Wi-Fi did not reach it. When we asked to change we were told that nothing was available yet the next morning early, before the maids arrived, we walked past two empty rooms. The stairs to the room were dangerous especially at night because of building debris that had not been cleared.
Not sure what the Eco in the hotel name denotes but it is neither ecological or economical.
The restaurant hours were not greatly convenient and the breakfast service so erratic that we opted to eat elsewhere in the evening when we would have otherwise patronised the hotel
The whole place is badly maintained run down and cheaply run.

Partner

4/10

Poor

13 Oct 2025

Lilly

Beautiful location - however, the room was not great. The shower only had cold water, regardless of how long it was left to run for, and the hotel definitely had more of a hostel vibe. Lots of dead bugs/dust in the bathroom. The balcony is shared and is right outside the window, meaning you need the curtains pulled at all times; otherwise, other people can just peer in. Wasn't a big fan of the food. Overall, OK experience, but could've been improved with warm water and more privacy.

Leisure Partner

10/10

Exceptional

09 Oct 2025

Katherine

I truly loved my stay here. It exceeded my expectations. The amenities were amazing, from the complimentary breakfast to direct lake access with included kayaks. Being able to bring my pet along made it even better!

The staff were wonderful, friendly, attentive, and always willing to help with anything I needed. The rooms were beautiful, very clean, and the beds were extremely comfortable, making it easy to relax and enjoy the stay.

The property itself is stunning. Perfect for spending time outdoors, connecting with nature, and taking in the peaceful views. The free breakfast was traditional, fresh, and absolutely delicious.

I couldn’t have asked for a better experience and would definitely stay here again!

Leisure Pet

10/10

Exceptional

03 Oct 2025

Derek

Beautiful location with GREAT views.

Friends_and_family Family

10/10

Exceptional

09 Sep 2025

Robert

Great breakfast, beautiful lake view and beach access. Everything was awesome

Partner

8/10

Excellent

08 Sep 2025

Genesis

Lake view was nice. Restaurant staff not the best and food was not great either. Overall good stay.

Leisure Self

10/10

Exceptional

07 Sep 2025

Erick

Amazing lake view, Friendly Staff , Yummy Breakfast

Leisure Family

10/10

Exceptional

26 Aug 2025

Elvia

I love to come here

Leisure

10/10

Exceptional

24 Aug 2025

Elvia

I love to come here over and over the staff are very friendly, the place is gorgeous.

Leisure Family

6/10

Pleasant

15 Aug 2025

Ashika

This eco hotel has many charms, not least because it is in walking distant of the charming streets on San Juan. The highlight was our lovely and spacious room which overlooked the Lake - such a beautiful view! However, the property had so many steps that were steep, slippy at times, broken handrails and just unkempt. As an older person, I really had difficulty climbing / descending the steps 2-3 times a day and would not recommend for anyone that may have a disability, young children or like me, with not so young knees!

Leisure Family

6/10

Pleasant

04 Aug 2025

Luis

The people who work at the hotel are hardworking and friendly. The rooms are laid out in an uncomfortable manner. The bathroom door was next to the head of the bed and there were not enough chairs to sit on. The views of Lake Atitlan are spectacular! However, most of the outside furniture was broken so you could not sit down to enjoy it The restaurant has decent food and options. Finally, the shower was incredibly tiny, with the most basic faucets, the types that would typically be used for outdoor plumbing and gardening.

Leisure Partner

10/10

Exceptional

15 Jul 2025

KARIN

The views are amazing!! The breakfast is delicious, the staff is friendly and the location is so convenient, you are 5 minutes away from the downtown tourist area. I will definitely stay again here again.

Leisure Family

10/10

Exceptional

09 Jul 2025

Monica

Beautiful place! One of the best places you can stay. Gardens are beautiful. All hotel has great views. Room were great, confy, clean, culturally decorated, all the place was just beautiful! The hotel even calls the boat for you to be picked up right from the hotel to go to the other beautiful towns in the atitlan lake. And if you need to go to the town, you can just walk to the most turistic points that are in walking distance but if you dont feel like walking they call you a tuk tuk for you to ride! The hotel also has kayaks and life jackets you can use for free. Breakfast is great and FREE. Parking is a bit confusing as you park in an area near by the lake and you walk towards the lake then find a sign that guides you through the fields that crosses other lands and you take stairs that lead to the hotel. Youget the beautiful views from your room as all rooms faced the lake. They have great service and all the staff was super friendly. Overall i was super satisfiedwith everything. Thank you so much. I'll always recommend this hotel to everyone who visits San Juan de los lagos Atitlan

Leisure Friends

10/10

Exceptional

06 Jul 2025

Cody

Great location, beautiful grounds.

Great stay. It is an eco hotel, so it’s not necessarily for the most high maintenance of people who are used to the Hilton. But the rooms were clean and comfortable, the property is beautiful, the location is great— short walk to San Juan, the food is delicious, and the staff is very friendly. Wish I could’ve stayed longer but they were booked up.

Self

10/10

Exceptional

05 Jul 2025

Soraya

So, Beautiful, ecologic. The good fantastic.

Leisure Friends

10/10

Exceptional

28 Jun 2025

Samantha

Beautiful views, clean, and the availability of free kayaks was a major plus

Leisure

10/10

Exceptional

20 Jun 2025

Karol

Beautiful and relaxing place. Customer service excellent. ❤️

Leisure

10/10

Exceptional

19 Jun 2025

Karen

Gorgeous view of the lake

10/10

Exceptional

05 Jun 2025

Alice

Very clean and the personal friendly

Family

10/10

Exceptional

04 Jun 2025

Halle

Staff was very kind and accommodating. Food was good and the stay was overall very relaxing and nice.

Leisure Family

10/10

Exceptional

31 May 2025

Stefan

Nice place by the lake.

10/10

Exceptional

27 May 2025

Ashley

My experience at eco hotel uxlabil atitlan has been the best for my first solo trip. The people there are so kind, workers and the people of San Juan. There is a nice view of the lake and the food they serve is amazing. I highly recommend staying here if you are going to lake Attila. You are supporting the locals with your stay here and I was also recommended by the receptionist to a cooking class with Maribel who is the sweetest and kindest person I’ve meet during my stay. Thank you to eco hotel uxlabil atitlan for everything and especially to the people in San Juan who are very welcoming

Leisure Self

10/10

Exceptional

22 May 2025

Jose

Nice hotel!!

10/10

Exceptional

05 May 2025

Jose

Very nice hotel! A lot of stairs, but very nice.

6/10

Pleasant

27 Apr 2025

Piermarco

A nice eco friendly option in San Juan. Easy walk to the pier. Efficient and very friendly staff. Nice area for breakfast with a view. View of the village but not of the volcanoes.

Leisure Family

10/10

Exceptional

26 Apr 2025

Juan

Everything excellent

Leisure Family

10/10

Exceptional

22 Apr 2025

Jose

.

8/10

Excellent

22 Apr 2025

Teresa

Very cute hotel. It’s 5 stars for everything except it has a lot of stairs to get up to the registration desk and rooms. Carrying luggage up the stairs was a good workout. Still that would not be a dealbreaker. Property is beautiful with all the flowers and hummingbirds all around.

Leisure Family

10/10

Exceptional

11 Apr 2025

Amina

Eco Hotel Uxlabil Atitlan was an absolutely beautiful experience! The property was gorgeous, all the staff was incredibly kind and supportive and the food was delicious as well!

8/10

Excellent

09 Apr 2025

Chandrika

Rooms with spectacular views, worth climbing the stairs

Leisure Friends

10/10

Exceptional

08 Apr 2025

Uzair

It's good. Keep in mind You have to take lots of stairs from main road down to the hotel and back up, and parking might be an issue. Property and staff are great,

10/10

Exceptional

08 Apr 2025

Uzair

Toot to do

8/10

Excellent

04 Apr 2025

Karina

Excellent view , walking distance from boat taxi (Lancha) & shopping, good breakfast , kayaks

Leisure Family

10/10

Exceptional

29 Mar 2025

Terry

It is magic

Leisure Self

10/10

Exceptional

06 Mar 2025

Johanna

Loved this hotel! The room was clean and spacious, the staff was attentive and friendly, and the hotel restaurants food was delicious. The views are incredible!!
Will definitely return

10/10

Exceptional

20 Feb 2025

Abdulhamid

Lots of stairs to get to receptionist.

Leisure Family

10/10

Exceptional

19 Feb 2025

Zuleyka

Excellent location with great views. Food was so delicious!

Leisure Self

6/10

Pleasant

05 Feb 2025

Caroline

Sommaire

Hôtel très sommaire. À flan de colline avec des marches à n'en plus finir. Par contre une jolie vue sur le lac. L'accès au parking était impossible à cause de travaux dans la rue (finition pas pour tout de suite...)aussi nous avons garé notre voiture dans un parking payant. Personnel gentil et souriant.

Partner

8/10

Excellent

20 Jan 2025

Imteaz

Very nice view from hotel and is relatively close to the ferry. Rooms are mid. I personally had a lot of trouble from the bathroom water not working and you can’t flush toilet paper

Leisure Friends

8/10

Excellent

15 Dec 2024

Luis

Is kind too far from downtown needs a better way to the pier

Leisure Friends

6/10

Pleasant

21 Nov 2024

Erin

Dinner wasn’t great but the place is lovely!!

10/10

Exceptional

14 Nov 2024

Melanie

Very charming hotel overlooking the lake. Lovely landscaping made for beautiful outdoor spaces to lie in a hammock, sit by the water, etc. Our room was clean and nice, but the bathroom and sheets could have been better. Breakfast was good - you get some options of traditional Guatemalan, more American style, pancakes, yogurt/granola etc. It is built into the hillside over the lake so there is some walking up and down to get around, but the staff kindly helped us with our luggage. No TVs in our room so would recommend bringing books / a deck of cards. We enjoyed using the free kayaks but were a little disappointed the hot tub was an additional charge.

The area is in between San Juan and San Pedro - it's an easy walk into San Juan by a path down by the water, and easy to walk into San Pedro too but it's along a main road without sidewalks. Tuktuks are cheap and easy ways to get around, as are water taxis.

Leisure Friends

10/10

Exceptional

16 Oct 2024

MONICA

Beautiful views😍

Leisure Partner

10/10

Exceptional

08 Oct 2024

Rakesh

Enjoyed 3 nights stay at Uxlabil. It's not a typical hotel and could classify as a mini-resort with quiet a few things to do. You can take a nature walk, get a massage, take sauna and explore the lake on a kayak. On-site restaurant serves free breakfast and delicious options for lunch and dinner. Staff is very helpful always with a smile.
Rooms are basic but spacious. Each floor has a lookout terrace where you can sit on a chair or sofa or lounge in a hammock to take in panoramic views of hills and lake throughout the day.
One thing annoying though no fault of the hotel is the loud horn sounds buses make while passing by the road close to the hotel. It can wake you up in middle of night.

Leisure Self

10/10

Exceptional

06 Oct 2024

Jonathan

Great stay! Lovely authentic property. Lovely employees there. Nice restaurant.

Friends_and_family Friends

6/10

Pleasant

07 Sep 2024

Marianne

Beautiful view and a good breakfast, but Not a 3 ⭐

I booked the hotel thru Expedia. I arrived at the address, but all I could see was a doorway that led to a mountainside. Finally had my friends leave me, and I made my way down hundreds of feet of the vertical mountain side, on uneven rocky steps w side rails that had fallen & were in disrepair. Finally found a building with laundry going, but as I was calling loudly for at least 5 min on the way down w no answer, I knew it wasn’t near reception.
I finally saw someone on an upper floor in another building. Even tho I was calling, I finally got near enuf to get their direct attention & they said reception was further down.
There’s no mention in the description of the hotel that is not appropriate for anyone who needs special assistance or access, Which made it very difficult, as we had one woman who needs some help walking.
Once I got to reception, they told me that the hotel parking lot has a different address than the hotel, and that it is on the bottom of the Mountainside; that you have to park and walk UP to reception at least 3 flights of steps, plus probably at least 1/8 of a mile on various paths to get to the steps. I was told by reception that they email folks info on Parking when they book, but they don’t do it when booked thru Expedia.
Great views, although some of the things in the rooms were in disrepair. They offered to carry my friend in a chair up the steps once she made it all the way from the lot, but when we returned, they said it was too late (10pm)

Friends_and_family Friends

10/10

Exceptional

22 Aug 2024

Aura

The view was beautiful, and the relaxation in the hotel

Leisure

8/10

Excellent

29 Jul 2024

Amanda

The only complaint I have is that I was lacking hot water for the shower. The staff and facility are amazing!