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Hotel y Centro de Convenciones Jardines del Lago
Lago Atitlan · Guatemala
Calle MonterreyView location
8.6/10Excellent370 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort8.2/10 8.2
Condition8.4/10 8.4
Location7.6/10 7.6
Neighborhood9.0/10 9.0
Amenities8.6/10 8.6
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel y Centro de Convenciones Jardines del Lago
When you a stay at Hotel y Centro de Convenciones Jardines del Lago in Panajachel, you'll be on the waterfront, just steps from Multiple Use Area Lake Atitlan Basin and Azul Maya Archaeological Museum. This beach hotel is 0. 5 mi (0. 8 km) from La Galeria and 0.
6 mi (1 km) from Casa Cakchiquel Arts Center. Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and wedding services.
Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Enjoy local cuisine at Vaqueros, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the beach bar.
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Local cuisine breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Make yourself at home in one of the 30 individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads.
Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
When you stay at Hotel y Centro de Convenciones Jardines del Lago in Panajachel, you'll be on the waterfront, just steps from Lake Atitlán and Azul Maya Archaeological Museum. This family-friendly hotel is 0.5 mi (0.8 km) from La Galeria and 0.6 mi (1 km) from Casa Cakchiquel Arts Center.
Make yourself at home in one of the 48 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Non-smoking
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 PM
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
No elevators
Professional property host/manager
Pets not allowed
Important information
-
You need to know
- One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Fee for local cuisine breakfast: approximately GTQ 85 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Italian
French
Spanish
Nearby attractions
Lake Atitlán
0.1 km / 0.1 mi
Azul Maya Archaeological Museum
0.2 km / 0.1 mi
Casa Cakchiquel Arts Center
0.6 km / 0.3 mi
La Galeria
0.7 km / 0.5 mi
Church of Saint Francis
1.3 km / 0.8 mi
Panajachel Municipal Market
1.4 km / 0.9 mi
Atitlan Reserve Butterfly Garden
1.5 km / 0.9 mi
Piedra del Zope
1.6 km / 1 mi
San Jorge Lookout
3.8 km / 2.3 mi
Pintando Santa Catarina Palopó
5.2 km / 3.2 mi
Santa Catarina Palopo Church
7.2 km / 4.5 mi
Tzantizotz Nature Reserve
15.6 km / 9.7 mi
Los Elementos Day Spa
19.3 km / 12 mi
Pascual Abaj
23.7 km / 14.7 mi
Chichi Cemetery
23.7 km / 14.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 30
- hotel
- Car park
- Check-out hour
- Wired Internet
- Wi-fi
- Secure parking
- Airport Shuttle
- Laundry service
- Bicycle hire service
- Hotel safe
- Garden
Show 19 more facilities & services
- Terrace
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Banquet hall
- Meeting room
- Business centre
- Outdoor freshwater pool: 1
- Children playground
- Game room
- Sauna
- Breakfast
- Picnic
- Snacks
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
CE
Dinner Included
This meal plan may be available depending on the selected room/rate.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel y Centro de Convenciones Jardines del Lago
FAMILY ROOM WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel y Centro de Convenciones Jardines del Lago
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel y Centro de Convenciones Jardines del Lago
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel y Centro de Convenciones Jardines del Lago
SINGLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel y Centro de Convenciones Jardines del Lago
FAMILY ROOM TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN COMFORTTWIN • COMFORTTWN.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel y Centro de Convenciones Jardines del Lago
TWIN COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: TWN.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel y Centro de Convenciones Jardines del Lago
100
reviews shown
Xiomara
El hotel esta enfrente del Lago eso es bonito , no hay muchas opciones de comer en el restaurant , el buffet de desayuno pesimo servicio ,l el personal del hotel muy amable esta en buena locacion puedes salir a caminar a buscar algo de comer ó agarrar la lancha para visitar Otros Pueblos . Esta limpio el personal de limpieza muy amble , las camas no es 5 Estrellas ,un poco comodas . La picina las 2 veces Que mus hijos la usaron estaba sucia , solo se metieron y salieron Si lo recomiendo por la locacion. Pero hay Otros hoteles al rededor Que quiza esten mejor
Carlos
Un hotel muy bonito con excelente vista y las habitaciones muy cómodas y está cerca de la avenida principal la Santander
Glenn
The staff were beyond helpful - if you need any excursion, vehicle transfer, restaurant recommendations, they are more than happy to help. The hotel was clean and the rooftop was very enjoyable. Highly recommend El Carmen
Juan Carlos
Not recommended we paid for a room and didn’t get the room we paid for, staff was really unwelcoming and unhelpful, saying to book directly if you want special service, etc. No refund on the extra that we paid for the room that we didn’t get.
Food is nothing special, and it is expensive.
View is nice, but you have the same view from anywhere else from the lake, my recommendation look for somewhere else to stay.
Food is nothing special, and it is expensive.
View is nice, but you have the same view from anywhere else from the lake, my recommendation look for somewhere else to stay.
Elsa
Pool is old and rooms didn’t have air conditioning
Francisco
Great location and awesome lake view and very friendly environment
Guillermo
The gardens and views as well as restaurants and cafes are excellent! The service is very good. The rooms are basic and need some updating. The doors are hard to close with a key. The comforters are outdated and need to be replaced. The towels barely dry, so thin and old. If you are expecting luxury this is not the place. If you are looking for location. Views, food, clean accommodations and service this is your place!
Mario
Good
Jose A
The hotel facilities did not look as pictured. The rooms are extremely dated, they don’t have AC or any temperature control. The property is marketed as a hotel but it looks more like a guest house. Also, the room service started before 8:00am when some of the guests are still sleeping. Food is average.
andrew
The location is fantastic with great lake and volcano views and a short walk to the Main Street. The hotel however is v average. The rooms are v dated, the bathroom smelt of drains and overall it’s noisy. Average at best.
Naomi
The view and the services.
Jean Christian
Room felt neglected, and not all rooms have A/C. The fact that the guest will have A/C or not is randomly selected makes this a bad experience, as there is no rate difference between having or not this amenity. Rooms are old, poorly maintained, towels feel cheap and unclean, TV resolution feels like feom the 90's.
Michael
The staff were helpful and friendly, the rooms were big and clean, and the views were exceptional! The only downsides were the lack of an elevator for our third floor room, and the constant dog barking at night.
Jaclyn
The location was great, the rooms were incredibly clean and the beds and pillows were very comfortable.
We were surprised by how outdated much of the hotel is. It looks like they are trying to improve things which is promising. It would be nice if there were more than 8 lounge chairs that we could see (4 at the pool and 4 on the dock) - instead there were folding tables and chairs by the pool, down by the water, and on the dock. They looked like they were left behind from a party and not at all inviting. This did not make it feel welcoming to sit around and enjoy the surroundings.
We were surprised by how outdated much of the hotel is. It looks like they are trying to improve things which is promising. It would be nice if there were more than 8 lounge chairs that we could see (4 at the pool and 4 on the dock) - instead there were folding tables and chairs by the pool, down by the water, and on the dock. They looked like they were left behind from a party and not at all inviting. This did not make it feel welcoming to sit around and enjoy the surroundings.
Lesly
The staff could be more approachable and kind.
Douglas
Yes
Zaul
Beautiful place, love the gardens and views; however rooms need to be remodel specially the washrooms, but apart from that the hotel it’s very nice and the personal very pleasant
jack
We absolutely loved our stay there, location is perfect, and grounds and place is beautiful.
Alison
Great stay friendly staff in
Suzanne
Room was adequate, walking distance from downtown was fairly short.
Juan
Great staff. Good breakfast
Marieta
Room was a little dated
Sergio
The hotel grounds are beautiful. The view of the lake is expensive and breathtaking. Loved the on site restaurants and coffee shop. The room was clean and staff was on point.
My only complaint is the noise! I read some reviews mentioning it before but I ignored them. Big mistake. Dogs barking loudly non stop at 3 am and there seems to be a disco on grounds. The bass made it impossible to rest.
My only complaint is the noise! I read some reviews mentioning it before but I ignored them. Big mistake. Dogs barking loudly non stop at 3 am and there seems to be a disco on grounds. The bass made it impossible to rest.
E.L.
Good landscape ideal and perfect for photos. From the reception to the dining room, employees are a bit slow and need to improve in that aspect.
Jose
Jardines de Lago is a very cozy, romantic place, very well maintained. The staff is very attentive, especially Sole, who attended to all our requests. The breakfasts were excellent, and the views were wonderful.
Jardines de Lago es un lugar muy acogedor romántico muy bien cuidado el personal es muy atento en especial Sole que atendio todas nuestras peticiones, los desayunos excelentes unas vistas maravillosas.
Jardines de Lago es un lugar muy acogedor romántico muy bien cuidado el personal es muy atento en especial Sole que atendio todas nuestras peticiones, los desayunos excelentes unas vistas maravillosas.
Cindy
The location of the hotel is great! everything is walking distance.
Maria Fernanda
Disfrutamos mucho, está muy lindo. Pero queríamos habitación cerca del hotel y nos tocó hasta afuera
Luis
Beautiful place!
Blanca
The property was beautiful and the stuff very friendly we had a great stay, very safe and convenient to walk around town for shopping and dining
Walter
El hotel es perfecto por el precio las instalaciones y los alrededores muy bonito, a excepción del la piscina necesita más limpieza
Annabella
Habitación muy limpia, excelente desayuno estilo buffet. Lugar miy bonito con jardines. Me gustó mucho!!
Gricel
Highly recommend!
The restaurant food ok but would recommend venturing out and walking to town, lots of good food options. Rooms are simple but very clean. Hotel grounds are BEAUTIFUL! View of lake and volcanoes is amazing!
The restaurant food ok but would recommend venturing out and walking to town, lots of good food options. Rooms are simple but very clean. Hotel grounds are BEAUTIFUL! View of lake and volcanoes is amazing!
ever
Beautiful place recommend
Carly
Beautiful view. Pool was nice but construction was going on, we still enjoyed it. A bit off the beaten path which was nice but easily walkable to everything. Would stay again!
Michelle
This was a nice hotel with a fabulous view of the lake and volcanoes. It has plenty of places to take pictures or just sit down and admire your surroundings.
If you need a quiet room, tell them if they can take you out of the main path. Our rooms where right in the main hall and people would sit down in front of our windows and chat at 6:00 a.m. There are benches in front of each window so of course people sit down and have no idea they're waking you up.
Other than that, the breaksfast buffet was a bit limited but nice all the same. The bed was supercomfortable with dozens of pillows and the shower was great.
If you need a quiet room, tell them if they can take you out of the main path. Our rooms where right in the main hall and people would sit down in front of our windows and chat at 6:00 a.m. There are benches in front of each window so of course people sit down and have no idea they're waking you up.
Other than that, the breaksfast buffet was a bit limited but nice all the same. The bed was supercomfortable with dozens of pillows and the shower was great.
Nora
The drapes should be sunblock the lights of the hallway was in front of my bedroom window. Location is amazing staff is very helpful and very friendly.
Kenjayla
This hotel is beautiful, clean and a beautiful view. It is in walking distance of everything.
Joseph
It was an Amazing stay with beautiful views. Will stay here again
Edwin
Los jardines y vista son hermosos, buena atencion. Las habitaciónes limpias aunque bastante sencillas,
Robert
Great place to stay to enjoy Lake Atitlan
The property is very well kept with friendly and attentive staff. Everyone was helpful and the view was outstanding.
Dinner was what you would expect from a hotel, but breakfast was excellent and the coffee was even better.
Dinner was what you would expect from a hotel, but breakfast was excellent and the coffee was even better.
July
I really like our bedroom and the common spaces
lawrence
Beautiful grounds ,great service, great location, quiet atmosphere, loved it
Richard
Beautiful place great time with the family and kids
Rafael
Muy buena opcion
El hotel esta sobre el lago,con un precioso jardin. Buena cochera que es importante en esa ciudad. Hubo un problema con el agua caliente que luego fue solucionado.
Carlos
Excellent, beautiful and peaceful place
Danielle
Pleasant stay, they allowed me to check in early which was wonderful after a long flight and shuttle from Antigua. I was unaware there was a wedding going on while I was there so it was quite loud until early in the morning but I understand that. Overall I enjoyed my stay and thought the town was super cute. Beautiful view of the lake
Michael
Excellent rooms and beautiful grounds with many options to relax on the property. Flor Cafe has excellent food and drinks.
ELVIA
Thank you very much,my husband and I love the property it was perfect, the free breakfast it was great,staff very welcoming, rooms nice spacious and clean,We recommend this property,planing to go back again..
Ernesto
Good
Ed
We loved this property except for the constant smell of sewage gases both outside our room and in the bathroom. This property is obviously struggling with septic infrastructure, as I am sure most properties around the lake are too. Dogs bark pretty much all night every night, which was a minor annoyance.
Shirma
If you’re traveling with kids I believe is a good place to stay cause they have a nice area for them to run around, unfortunately for us was not a good place because we came tired wanted to relax but couldn’t cause of all the noise. Also the rooms have paper thin walls you can hear everything from your neighbor. Service was good, rooms were relatively clean.
sandra
The rooms are not as nice as what yhe pictures display. They are old. There was a very tiny shampoo and shower gel. Not worth the price. There are better hotels. I thi k you pay forocation and not the room stay. The bext things are the gatdens, the views and the staff. The hotel isnot worth it.
Edgar R
Descent accommodations bu not outstanding. Nice grounds and great views. Wonderful breakfast Guatemalan buffet. While the staff was print to attend to my needs, the pretty much hover over you. I will have to call them the food police. While the were helping us with our luggage, the pretty much searched your belongings stating that by hotel rules (not stated ahead of booking) we weren’t allow to bring any snacks, outside food or drinks. It was super annoying!!! I don’t blame the staff but the hotel administration for such over the top intrusion. They advertise their nice pool all over their web site and Expedia page, but the pool hours are limited plus the pool is not heated. I will never stay there again.
Elvin
Dogs bark nonstop
Wendy
We were on the 13th floor out of 15 stories. At 04:30 there was a loud 'beep' as someone attempted to get into the room. Once awakened, it was difficult to sleep again.
Byron
The Door at our 220 dragged on the floor to open/close, other wise everything was very nice,
Maria
Shorty
Outstanding service
Joy
COULD be a paradise by the lake but….
This hotel is in a prime location on the lakeside. It’s also in easy walking distance of Panajachel with good restaurants.
The staff make this place and couldn’t be more helpful or friendly. The gardens are well kept and the restaurant food was fair value. However….
Unfortunately the room looked like a motel pull in. We could have been anywhere. The decor was retro 60s not colourful Guatemala. The room was large but the bathroom not well appointed. A tiny sink, tired and hanging on the wall for its life and toilet which didn’t flush properly were not what we expected for the money paid. There wasn’t even a shelf to put a tooth brush. Just not thought through.
The restaurant is a huge room, brightly lit with no ambiance. After a meal or drink, there is no where to go of an evening to relax and chat.
Subtle lighting and some sofas and easy chairs in part of the restaurant would have been comfortable and kept us in the hotel bar longer.
This hotel needs some TLC, maintenance and thought regarding guest comfort.
Not value for money or what was anticipated.
The staff make this place and couldn’t be more helpful or friendly. The gardens are well kept and the restaurant food was fair value. However….
Unfortunately the room looked like a motel pull in. We could have been anywhere. The decor was retro 60s not colourful Guatemala. The room was large but the bathroom not well appointed. A tiny sink, tired and hanging on the wall for its life and toilet which didn’t flush properly were not what we expected for the money paid. There wasn’t even a shelf to put a tooth brush. Just not thought through.
The restaurant is a huge room, brightly lit with no ambiance. After a meal or drink, there is no where to go of an evening to relax and chat.
Subtle lighting and some sofas and easy chairs in part of the restaurant would have been comfortable and kept us in the hotel bar longer.
This hotel needs some TLC, maintenance and thought regarding guest comfort.
Not value for money or what was anticipated.
FNU
The property has poor cleanliness in the room and bathrooms. The bathroom sink was shaking.. no hot water ... Showers don't work properly.
They didn't give me a tour of the property and inform me of their sauna timings and other facilities. When I asked them about it they said its something they don't inform guests unless asked.
They didn't give me a tour of the property and inform me of their sauna timings and other facilities. When I asked them about it they said its something they don't inform guests unless asked.
Denise
Safe and Dining options
Lowell
The staff was friendly and helpful. The room was clean and comfortable. The grounds were well maintained. The views toward the lake were incredible. An enjoyable visit.
jenniffer fabiola
Love the view 😍 of the lake
Mayra
Overall an excellent place to stay.
Aldrich
The staff is very friendly. The food is excellent. It’s very convenient to everything.
Aldrich
The hotel is very convenient to everything. Dining, buy some souvenirs, . The food is excellent. The staff is very nice and informative.
isabel
Beautiful, reasonable proce
DARWIN
Great location
Samer
Loved our stay, the views were beautiful and breakfast was great!
Damaris
Wonderful experience. The food is great and priced moderately. The staff is attentive and very inviting. The rooms are spacious and they accommodate every guest. I had 6 guests with two rooms and they made sure that all my guests had a bed. Overall, I loved the stay and will be staying here again.
Morella
Quaint hotel conveniently located at the edge of the lake and next door to the port where you can rent boats to visit other towns by the lake.
It was fine all around but the pictures on Expedia are better that the actual property which is somewhat run down
It was fine all around but the pictures on Expedia are better that the actual property which is somewhat run down
Byron
A beautiful place by the lake.
Juliana
Beautiful grounds. Close to main street, shops, restaurants. I will stay here again.
Jose
The property was very well maintained and the staff was very friendly and helpful.
Morris
Amazing location for a long weekend stay. Nice location next to a small part of the beach which is in front of an amazing view of Atitlan. Has a great restaurant on the location so you can go dine in. Very close to stores and restaurants in the area.
Carlos
Muy limpio, bonito lugar con exelente vista de el lago!!
Edu
La gente es muy amable. En la cafetería pasé gran parte del tiempo por la lluvia y fue agradable.
La vista, espectacular.
La vista, espectacular.
Gabrielle
Everything about this hotel is amazing the staff the food the environment. The hotel is so close to everything you need.
Jessy
Solicite toallas para alberca la cual nunca me las brindaron
Geovanna
Perfect spot in Panajachel
The hotel was well located with recreation areas with amazing views of the volcanoes and lake Atitlan
we enjoyed our stay, but the hot water in the shower didn't get warm at all, also there is no Iron and hair dryer
For this type of accommodating that is expected as it is expected a TV which also was not provided
we enjoyed our stay, but the hot water in the shower didn't get warm at all, also there is no Iron and hair dryer
For this type of accommodating that is expected as it is expected a TV which also was not provided
Otto René
muy bullicioso desde las primeras horas de la mañana.
Jose
Perfect location
Dolores
Excelente hotel, hermosa vista al lago
franicsco
Best view og the lake, great service. Awesome vacation
Reidi
Very pretty
Johany
This hotel has beautiful gardens and view to the lake
Marcel
The hotel is very well located at the edge of the lake with an incredible view but the first room I had was old and super noisy as I was close to the restaurant. The second room in the back of the place was very pleasant although no lake view
Anthony
Everyone was super friendly and attentive. My partner got sick and they immediately contacted a doctor. Beware you’ll have to pay since the doctor doesn’t work with the establishment. Anyhow, the restaurant was meh. The service was bad because they were understaffed. Since this place is a convention center it feel although rooms are an afterthought if you’re just staying with them and not part of any conventions. If you want more of a hotel experience there Don Rodrigo is the best. I stayed at both during my trip.
martha
Good 😊
Juan
A good place to stay.
Hakan
Pleasant clean and affordable
Wendy V
I have a wonderful experience. The cafeteria has good service as restaurants as well.
Just the tiny little thing is hey should provide extra towels when the reservation is for a family and clean a little more the showers.
Just the tiny little thing is hey should provide extra towels when the reservation is for a family and clean a little more the showers.
Wiliam
Great view but basic rooms
Upon arrival to the hotel we could tell the view of the Lake was breathtaking. We had reservations for 3 rooms. The rooms to our opinion did not match the pictures described on site. Very basic rooms, for the price per night, the rooms were good for sleeping but no extra features. Our room had one twin bed, one full size bed and a table. There was one dresser but that was all. Bathroom also was very basic, sink looked like it was barely holding on and in the shower there was a soap holder that also looked as if was falling. The view on the other hand was spectacular. They had an infinity pool looking out to the lake and it was breath taking. We did have to ask if they could turn on the heater for the pool at night since it did get chilly. They also charged us extra at check in for any kids over the age of 8. The onsite restaurant was decent and they did offer room service.
Sadie
The gardens and views are amazing. The room was comfortable and clean. Many staff members were kind but not all of them. There was some construction going on and it started very early (7:00am). There was also a lot of parties and that made a lot of noise late into the night.
Elisia
Great stay
Eli
Location was amazing, everything about it.
Just if the pool could be heated, that will make this hotel perfect.
Just if the pool could be heated, that will make this hotel perfect.
Jose
The hotel is nice enough. Always a few details, for instance the Fajitas were smothered in gravy, not good. But then again service is great and the hotel very comfortable.
Melissa
No habia buen internet desde la habitación que estuvimos.
Cristobal
It was ok
Julio
super lindo todo. nos disfrutamos mucho nuestra estancia
Felix
Ok hotel in Panajachel
Employee could not speak English and provided us with a room first floor near the parking lot. The pool was really dirth with hair and other unknown body part. The view was nice, although we were supposed to see the lake and the volcano from the room which it was not the case.
Location & surroundings
Hotel y Centro de Convenciones Jardines del Lago
Calle Monterrey, Panajachel, Guatemala
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Hotel y Centro de Convenciones Jardines del Lago
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