Atitlan Oasis Eco Hotel And Spa Kaalpul

Guatemala , Lago Atitlan
San Antonio Palopo, Lake Atitla N
Show on Google | Map

50 reviews shown

10/10

Exceptional

12 Mar 2026

Adrian

I had an absolutely spectacular stay at Atitlán Oasis Eco Hotel and Spa Kaalpul in San Antonio Palopó, Sololá, Guatemala. From the moment we arrived, the place felt like a sanctuary. The facilities are beautiful and thoughtfully designed, perfectly blending comfort with the natural beauty of Lake Atitlán. There is a deep sense of peace throughout the property—it’s the kind of place where you truly disconnect from the world and reconnect with what matters.

What made our experience truly unforgettable, however, was the incredible staff, led by Alexis, who is without a doubt one of the best hosts I have ever met. She went above and beyond to help create a very special atmosphere and decoration for my girlfriend and me, as we came to spend a few days resting and reconnecting. Her warmth, attention to detail, and genuine care made the experience deeply personal and memorable.

The food was spectacular, the rooms are beautiful and comfortable, and the terrace is simply magical—whether you're enjoying a cocktail at sunset or having breakfast with an incredible view of the lake.

If you are looking for a place that combines tranquility, beauty, exceptional service, and unforgettable moments, Atitlán Oasis Eco Hotel and Spa Kaalpul is truly a gem. We will definitely return.

Partner

2/10

Poor

06 Mar 2026

dylan

Travel to this location was extremely difficult since the host books through Expedia and claims my email was not shared for directions. Additionally, be prepared to remain at the hotel unless you hire a private boat outside of the hours of the public transit boat. The public transit boats will only depart twice in the morning and return twice at night. As for the property itself, while the room had a spectacular view, we were unable to access Wi-Fi or a temperature safe shower in our room. Lastly, there were only three food options available and we failed to bring our own food thinking there was a full restaurant on the premises. We ultimately chose to leave the property since it was not conducive for our needs. Although we did not stay a single night, I was not refunded for any portion of our stay.

10/10

Exceptional

04 Mar 2026

Jose

You only arrive there by boat so make sure you contact hotel ahead of time. We did and they were very helpful with the arrangements even though we arrived after regular hours.

We can't say enough of our stay at Kaalpul, very peaceful and isolated while still easily connected to the little towns around the lake.

Food and attention was amazing as well as the friendliness of the staff, kitchen and bar.

We look forward to staying there again, with our family next time.

Partner

10/10

Exceptional

03 Feb 2026

Joanne

Alexis Marlo and Eric were excellent hosts. We would highly recommend this place to stay if you want a quiet relaxing spot.

10/10

Exceptional

05 Jan 2026

Abigail

Kaalpul lived up to the hype of the photos! Staff were extremely attentive and warm. Only thing to keep in mind is that you will need a boat to get everywhere, but part of the charm.

Partner

6/10

Pleasant

03 Jan 2026

Tom

spectacular view but the rest is so so.

10/10

Exceptional

24 Dec 2025

Vairon

This place as more than I could have expected! Alexis and the staff was amazing. Took care of pretty much everything we needed.

If you are looking for a unique place and memorable... you have found it!

Leisure Family

10/10

Exceptional

21 Apr 2025

ewa

The location...
The atmosphere

10/10

Exceptional

18 Mar 2025

Rachel

A magical spot! Totally secluded with stunning views of Lake Atitlan. Alexis is extraordinarily kind.

10/10

Exceptional

09 Feb 2025

Dewey

The steps to some of the rooms are daunting. Wonderful place with a terrific hostess in Alexis. One of a kind place quiet and relaxing.

Leisure Family

2/10

Poor

07 Jan 2025

Kody

Avoid at All Costs – A Nightmare Experience at Atitlan Oasis Eco Hotel & Spa Kaapul

I booked a stay at Atitlan Oasis Eco Hotel & Spa Kaapul for December 30th to January 1st, expecting a relaxing and memorable New Year’s celebration. The hotel was listed as available across multiple booking platforms, and I reserved their “Design Room,” anticipating a great experience. However, what followed was an absolute nightmare.

At 2:00 a.m. on our check-in day, the hotel contacted me via WhatsApp to inform me they were canceling our reservation. Yes, you read that right—2:00 in the morning. Thankfully, I was awake to see the message. I immediately told them this was unacceptable and explained the impossibility of finding alternate accommodations during peak New Year’s season. Instead of offering any solutions, they coldly responded with, “Sorry, I can’t do anything. Please don’t come to the hotel because there won’t be a room for you. Ask Expedia for a refund.”

I was in complete shock. Their lack of responsibility or care was appalling. I asked the hotel to help find alternative accommodations since they were canceling at the last minute, but they simply refused, claiming it wasn’t their problem. So there I was, at 3 a.m., scrambling to contact Expedia, on hold for hours, trying to get my refund and find another hotel in the middle of peak season—all because this hotel failed to honor its

Leisure Partner

10/10

Exceptional

30 Dec 2024

Alex

This is a very beautiful hotel! We really enjoyed our stay thanks to Alexis and the amazing staff!

Leisure Family

10/10

Exceptional

07 Dec 2024

Damien

Wonderful,magical time in this beautiful hotel,
I recommend this hotel to everyone

Partner

10/10

Exceptional

03 Dec 2024

Cristal

Quaint, quiet, comfortable stay

José and Alexis’ service was impeccable from the start to the finish of my stay. All of the comforts you could ask for at an eco-conscious establishment are here- you’re asked to get in touch with, and respect, nature. Two wonderful pups, Gina and Gucci, roam the property but can be contained if you’re not a cute pup person (but who isn’t?) Obviously, this hotel is pet friendly. Only accessible by a lancha (boat), you’ll achieve the peace and quiet you’ve been craving, and wake up/fall asleep to the sounds of Lago Atitlán. Private swimming area, nice bar/restaurant area with gorgeous views. The most important thing about this hotel is that it’s blessed by the Maya of the region, maintaining the sacred nature of the lake and respecting its natives. I was honored to be shown, by José, the Mayan altar that sits at the top of the hotel.

Self

10/10

Exceptional

11 Nov 2024

JUAN PALACIOS

Good staff an it’s super clian

Leisure Friends

10/10

Exceptional

25 Oct 2024

Stephanie

From the moment we arrived; we enjoyed every second there. The hotel is on a private property so the only ones at the hotel are the employees and the guest so we felt safe. The hotel is so beautiful; they really keep the concept of the Oasis by not having wifi and tv so the guest can literally just enjoy the view; the sound of all the birds; and just relax without the distractions of technology.

The food… omg it was AMAZING. We tried every single option on the menu and we were blown away. Everything was delicious including the hot chocolates. If you let Alexis do her thing; you won’t be disappointed cause she knows what she is doing with the food and drinks.

Jose; one of the employee there is the man! He took care of us from the moment we landed until we left. Very kind man; he answered all of our questions about Guatemala Culture and always made sure we felt at home.

Overall we loved it here and definitely will be coming back. We enjoyed it; from meeting the hotel pets; from getting to know the employees to just enjoying the oasis; we loved it.

Leisure Partner

8/10

Excellent

30 Jul 2024

Jason

Beautiful hotel. It is very isolated and the only way to come and go is by boat. The staff were very friendly and accomodating. The food was ok, but a little plain for the price.

Leisure Partner

10/10

Exceptional

16 Mar 2024

Erik

A stunning oasis literally. Food and staff and property were all amazing. Thank you to Jose for taking such good care of us. Don’t hesitate to book. We were in awe of the beauty of this property and staff!

Leisure Family

6/10

Pleasant

31 Dec 2023

Brooke

Hotel is a unique experience but only if you’re looking for something very remote and quiet. They seem to intentionally not advertise the fact that the hotel is only accessible by boat, has no wifi, and costs a lot of money to take the boat to get anywhere else. If they properly advertise these things, then they will get the right audience. Instead most guests seemed upset by this.

Onsite breakfast is local and decent, but the rest of the food options are not good.

10/10

Exceptional

17 Sep 2023

Mathew

The staff and service are second to none. The setting is outstanding.

Leisure Family

2/10

Poor

05 Jun 2023

Ricardo

The treatment of the staff was mediocre at best, doing the bare minimum to have the best stay. Clean and cooking staff were good though.

10/10

Exceptional

11 Apr 2023

Ayda

Very nice experience

Leisure Self

6/10

Pleasant

19 Feb 2023

veronica

pros: nice views. nice staff. nice rooms. staff was flexible to let us stay next day since we missed our check in the first day due to confusion with directions. ok for one night but otherwise not much to do since you are basically stuck on a side of a cliff. the hotels boat will take you to the next town for free. but it will cost $60 to get to the main town (Pana).

cons: can only get to by boat. address in another town was confusing and directions not clear. FOOD, very limited pizza/pasta/burger options at 1st world prices. bathroom for the basic room was outside and up a flight of steps. can hear the water splashing all night. the curtains on the windows were sheer and the staff kept passing back and forth (little privacy).
a lot of miscommunication with the manager. we asked for temazcal and nowhere did it say that it costs to use it but we were charged for it. the place didn't seem very organized but it's definitely a cool place to experience.
we much preferred hotel Buenaventura near pana.

Leisure Friends

10/10

Exceptional

09 Feb 2023

colt

Breath taking location and views! We had the staff all to ourselves and it was just perfect! This is a must for anyone visiting lake Atitlán! The chef Antonio is very gifted and serves meals that have a special touch you won’t find anywhere else! A little piece of heaven in Guatemala!

Leisure Partner

2/10

Poor

18 Jan 2023

Ewa

The property is very secluded, the only access is by boat. The hosts were most unhelpful in getting any information about public boat access, because they wanted to sell private, expensive boat rides. There are many unique villages around lake Atitlian, so good and unrestricted access is essential. Alexis would not come and talk to us, everything was communicated with her on WhatsApp. The hosts have very limited knowledge about the area and culture. The property is not a hotel and spa as advertised, at best it’s a few rustic cabinas with limited hot water (and you need hot water because it’s very cold at night) and electricity. There is a bar and a restaurant on the property if you choose not to leave. The local lady that made us breakfast each morning was a sweetheart and very helpful. It’s too bad that the hostess was most unhelpful person there. We still managed to have a good time, we used public transportation boat at a fraction of a cost, although restricted by timing of the first and last boat. If you have a rented car, the towns around the lake are accessible by road. Parking at a local restaurant in a town closest to the property costs 50Q only per day. Do yourself a favour, stay in one of the towns and be free to explore the vibrant culture.

Leisure Partner

10/10

Exceptional

08 Jan 2023

Kevin

A Serene Wonder

An absolutely magical place situated right above the lake with incredible views of the breathtaking scenery of Lake Atitlan. Every need is curated with the utmost care. The staff were helpful, courteous and responsive. The food, while limited in choices, is marvelous. The stairs are steep and the altitude is high, so I would only recommend for a certain fitness level unless you are staying in one of the suites closest to the water. And also, be aware that in the winter with low sun, the resort receives direct sunshine only for a short period in winter. Notwithstanding, I cannot wait to go back and experience the beautiful magic serenity of this place.

Self

8/10

Excellent

29 Aug 2022

Sergio

It was a nice place to stay . Beautiful view and the staff was excellent. Is not a good place for people with bad joints , because of the steps to some rooms. But if you have a healthy knee this place is beautiful.

Leisure Family

10/10

Exceptional

27 Nov 2020

Roy

Best stay

Superb view, gorgeous home, i vould hear the waves going to sleep and waking up. Very hospitable staff, Odilia and Edwin were wonderful. I would return in a heartbeat. Delightful touches like bringing a canoe for me randomly. It felt like a family. You can really relax here.

Self

10/10

Exceptional

26 Jan 2020

Shazy

Amazing location,really pleasant and clean rooms, but the think that makes this such a good place to stay are the staffs, all of the people are incredibly helpful and generous whit there time in advance. thank you for make it our visit incredibly

Friends_and_family Partner

10/10

Exceptional

07 Sep 2019

Bearsfruit

Secluded and spectacular low key, meditative vibe. Staff is warm and welcoming in a non-intrusive way. As a carnivore I was skeptical about “giving up” my meat—in fact, it felt like no sacrifice as the meals were delicious and hearty. This place is exactly the getaway that I needed!

Leisure

10/10

Exceptional

06 Sep 2019

Verified traveler

Georgie, the property manager, was more helpful than we could have imagined. She graciously spent time helping us plan activities and find tour guides and shuttles around the lake. Danny, and the rest of the kitchen staff, were so kind and made delicious vegetarian food for us. I cannot recommend this place enough!!

Leisure Friends

6/10

Pleasant

03 Aug 2019

Charlie

Inn with nice service

First of all the property is very beautiful, however it is very misleading to call this place “hotel and spa”, it’s is an inn at best. The address is confusing, you actually have to go to the docks and they will take you by boat to the Propety- so call ahead to make arrangements. Overall it was pretty location and nice service, but I was very dissapointed because they advertise a “full service spa” while it was actually a small rock hut that you had to crawl to get into- and cost an additional fee. Great place for anyone who wants a bed and breakfast, likes water activities and lounging around looking at the view- other than that not much to do. We ended up cutting our trip short because we were expecting something completely different, however some may find that this property is exactly what they are looking for - just depends on what you like to do! But just beware that’s this is definitely not a hotel or a spa and more of an inn with very nice people.

Family

10/10

Exceptional

20 Jul 2019

Verified traveler

An amazing place to stay at Lake Atitlan. The setting is incomparable, the property clean and cozy, and the staff incredible. The food was, as promised, fresh, comforting (gracias, Otilia and Daniel), and tasty and the room was more than adequate - plus the view! In terms of logistics and location: the property is accesible only by boat (from San Antonio Palopo), but pickups were prompt and courteous, and Emilio is an excellent captain even when the lake was choppy. On the property itself, there isn't much to do, but that's kind of the point: drowsing in a hammock or sitting quietly watching the fishermen on the lake were both restorative ways to spend an afternoon. The only little hiccup is the shower, which ran either scalding hot or very cold, but this is to be expected, given the location, and ended up being more funny than annoying. Overall, strongly recommended! An astonishing value for the money, and we didn't want to leave.

Leisure Partner

10/10

Exceptional

07 May 2019

John

Great place

Amazing top notch

Partner

10/10

Exceptional

25 Apr 2019

Verified traveler

excellent place to stay, however, you must be willing to just hang out at the hotel as it is so isolated from any town.

10/10

Exceptional

18 Apr 2019

Verified traveler

A great place to relax and just kick back and enjoy the area

Friends_and_family Family

10/10

Exceptional

07 Feb 2019

Robin

Exceptional and memorable experience

We stayed two nights and while we wish we had booked longer, we felt we got the complete experience and will remember this hotel forever. The hotel is just breathtaking with beautiful stonework and grounds. The rooms are lovely and the views just amazing. We had a room a bit higher up, which we loved (the initial walk up seemed long but we quickly got used to it). All rooms have beautiful indoor/outdoor living space. Myra and Hugo were wonderful hosts and were an integral part of the stay. The food was top notch and better than most restaurants we went to during out 10 days in Guatemala. This was a luxury experience. We had no reason to leave the hotel but did pop over to San Antonio (taken by hotel boat driver who is also fabulous). He toured us through the town and brought us into the pottery workshops, which we never would have found on our own. I took out the kayak in the mornings when the lake was calm and it was a highlight of my stay. I do recommend contacting the hotel prior to arrival to arrange boat transport. We just showed up at the Panajachel dock thinking we could get a private boat (which we could have but had to show the driver where it was and at a greater expense than what the hotel offered). We ended up calling and the hotel boat arrived 20 minutes later. Highly recommend!

Partner

8/10

Excellent

04 Feb 2019

Gary

Great place to stay if you have the right mindset.

Kaalpul Atitlan was a unique hotel located on the southeast edge of lake Atitlan. The only way to arrive at the hotel is by boat. We came from San Marcos and the boat was 375Q. From the time we arrived until the moment we left the service was excellent and both the staff and the hosts were very friendly and helpful.
I don’t remember the name of the room we stayed in but it is half way up the hill and not included in the attached photo. The view was awesome and the room was very comfortable and nicely furnished. We especially liked the sliding French doors and the deck although it did not get sun until the afternoon.

Although it is a hotel it might be better to think of it as a retreat as it’s really a 24 hour experience vs a place just to sleep.

One thing you should know is that the place is vegetarian and as it is all inclusive all of your meals will be vegetarian. On the whole the meals were quite good but having vegetable based desserts was a little over the top for my tastes.

If you go out on the kayak make sure you go in the morning as it gets windier as the day goes on making it a lot more work.

Partner

10/10

Exceptional

05 Jan 2019

Verified traveler

This was an excellent hotel that provides superb service. Every single staff member was friendly and helpful. The food was amazing! Even for non-vegetarians (they serve vegetarian fare). Very secluded and peaceful.
If booking the Sacred Mountain Dome...the 400 steps are serious, but incredibly worth it! Talk about solitude and peaceful with awesome views.
Travelling to and from this location can be a bit difficult, so plan ahead as much as possible.

10/10

Exceptional

13 Dec 2018

Darryl

The Kaalpul Atitlan is an extraordinary property on the shores of an incredibly beautiful lake. The Staff here are extremely friendly and helpful, including the VERY nice property managers Mayra and Hugo. Despite not being native to the area they are both very knowledgeable about things to do in the area, as well as being passionate about ensuring fair and equitable treatment of their employees.

I'm accustomed to altitude so it wasn't an issue - but you MUST be aware that the rooms are all built onto the side of a cliff that plunges into the lake. This means that you must walk UP the stairs that are hewn into the cliffside to reach your room. There are no elevators. If you have mobility issues you better contact the property before you book to discuss this. Otherwise, in my opinion, the climb to your room and the beauty of the surroundings more than make up for the fact that you have to get some exercise going to your room.

A big treat for me, as a coffee lover, is the fact that at the top of the mountain is a coffee producing cooperative! I had the pleasure of hiking up the mountain with one of the staff on a coffee run and was thrilled to be able to walk through the coffee trees that produced the coffee that I drank every morning. I was able to buy some beans to bring home with me which I can't wait to drink. I was also fortunate that Hugo gifted me some green beans that were produced on some trees owned by Kaalpul - I'm really excited to roast these!

8/10

Excellent

02 Sep 2018

Verified traveler

Fantastic hotel. Wondeful staff and facilities. Unfortunately spa was not avaialable during our stay. Word of warning though... I would only stay here purely for relaxation purposes, if you want to travel around the lake you will have to do so at great cost and inconvenience therefore i recommend spending a couple days in San Pedro or San Marcos and then spending a couple days here.

10/10

Exceptional

16 Aug 2018

Jim

A relaxing 3 day break by lake Attitlan

We had managed to book this room without properly realising that the hotel could only be accessed via boat. A quick call the night before was enough to sort out this problem as the hotel provided a boat to the nearby village of San Antonio. The hotel itself has a spectacular setting with beautiful views of Lake Attitlan. The service was first class with enough support with what we wanted but leaving us alone to enjoy ourselves as well. A good understanding of Spanish is helpful as the staff do not speak English (other than the owners). The food was all included and was very good and we certainly did not go hungry!
We had to pay $20 a night to upgrade our room as we thought we were getting one with a private bathroom but it did not. Despite this, the hotel was great value for money and we loved our stay. The rooms are also around 80 steps up from the dining and bar areas which was OK for us but with the altitude we were out of breath by the time we reached the top. I do not think it would be suitable for anyone with mobility or breathing problems.
The wifi was not the best but it was adequate and was available in our room and in the bar area.

Partner

10/10

Exceptional

12 Jun 2018

Jaime A

Great place for a peaceful retreat.

It is a great small hotel with lots of nature around and very peaceful. The staff was very friendly. There its only access is by boat so make sure to plan accordingly.

Partner

10/10

Exceptional

19 May 2018

Verified traveler

This is a special place, meaning that it's not for everyone but ideal for others. It is on the side of a cliff and only accessible by boat. The view is wonderful. If hiking up the cliff is a problem be sure to book a lower cabin. There is a kayak and paddleboat available for guests and a dock for swimming. Although the hotel will arrange transport to the towns nearby for sightseeing the main attraction is the opportunity to relax and unwind. There is a sauna and a massage is available. The food, which is included in the price is vegetarian with a little shrimp or fish. The staff was wonderful. To say that they went out of their way to be accommodating would be an understatement. We arrived only to find that we had booked the wrong dates; they could of said \"sorry\" and kept our money but they managed to improvise satisfactory accommodations. We ate dinner with the head man Hugo, who was the most interesting person there. They turned a disaster into one of the highlights of our trip.

10/10

Exceptional

05 May 2018

Steph

Really nice hotel with breathtaking views. The staff is very nice, the rooms are very cozy, and the food was very tasty. I definitely recommend staying here.

10/10

Exceptional

10 Apr 2018

Howard

Magical place!

We loved this hotel! You have to park your car in a little town and then they take you by boat to the hotel, as there are no roads. It's built into the cliff, is solar powered and it's beautiful. Our room was fantastic. The people who own/run it are charming and hospitable. The food (three meals a day) was excellent. Highly recommended!

10/10

Exceptional

02 Apr 2018

Ana Carolina

Amazing experience, amazing hotel and hosts. Great food and relaxing atmosphere. Just be aware that most rooms are high so a lot of stairs climbing is needed!

Family

10/10

Exceptional

28 Dec 2016

Howard

Heaven on earth!

What an amazing experience, from our wonderful hosts Hugo and Mara to the fantastic Thomas, the Mayan Priest that gave me the best massage of my life! You are treated more like family than a hotel guest. I highly recommend this experience to anyone! Oh we must not forget that its one of the best views in the world stitting on a Mayan spiritual mountain!

Partner

10/10

Exceptional

20 Sep 2016

Miguel

Amazing cozy hotel...super romantic

The hotel is simply gorgeous and the staff is caring and attentive. Since I made the reservation, the staff got in touch with me to ask me if I wanted to arrive earlier to have lunch. Unfortunately, we arrived a bit late, but they still welcomed us with amazing smoothies and snacks. Since there was no one at the hotel, we got upgraded to one of the domes overlooking the lake. The entire weekend the staff took care of us. The food was delicious (it's all-inclusive). And there are kayaks and paddle boats for guests to use. We also received a complimentary foot massage and sauna time in their mayan sauna. It was an unforgettable weekend and I highly recommend the hotel to anyone who wants to splurge a bit and stay at spa-type hotel. It was totally worth it!

Partner

10/10

Exceptional

14 Sep 2016

virginie

lovely little paradise. Perfect to relax. staff very friendly.