Name: Hotel Oasis Panajachel
Address: Panajachel, Guatemala, Panajachel, 00710, GT

10/10

Exceptional

22 Jul 2026

Candida Rosa

Good breakfast included,, parking available for your car. 7 Caldos Restaurant 😋in front of the Hotel..Laundry service available too. Easy and short walk to the Lake.

4/10

Poor

05 Jul 2026

Leidy

Such a bad experience. There was a roach and spider in the room. The only fan in the room was broken. The hostel (because it is not a hotel) is under construction. It is dirty all around. Breakfast was awful. There was no has to cook, the lady that serves the breakfast was really not well prepared and presented. The fruit tasted like onion and the coffee was watery. The complimentary coffee they offered had dirty cups that you have to carefully check which was clean to use. We left after the first night. We could no longer stay there.

Friends_and_family Friends

8/10

Excellent

19 Jun 2026

Katherine

Buena ubicación

Family

4/10

Poor

31 May 2026

Manuel de Jesus

El hotel está en remodelación todo el
Lugar no estaba limpio y los servíos de agua no funcionaban el personal poco atento. Nuestra experiencia no fue favorecedora.

Partner

4/10

Poor

25 May 2026

Lorena

No hay agua caliente.. amenidades de mala calidad y desayuno muy poco

Partner

6/10

Pleasant

13 Mar 2026

Alma

It was ok

Partner

10/10

Exceptional

08 Mar 2026

ANGEL MARIO

Great stay and fast checkin

Partner

8/10

Excellent

25 Feb 2026

Edvin

Fair place to stay.

8/10

Excellent

18 Feb 2026

Ricardo Gonzalez

Nice place close to restaurants and attractions

Friends

6/10

Pleasant

11 Feb 2026

Silvia L

We got an upgrade on the third floor with steep steps and the entire floor was still under construction.
Staff is very nice and location good.

Friends_and_family Friends

8/10

Excellent

07 Feb 2026

HONGWEI

Clean room and staff

Leisure Family

4/10

Poor

03 Feb 2026

Kevin

A lot of bait and switch for this hotel and that's why I am giving it a very low score. The stock photos are of finished and decorated rooms published by Expedia bylut the one we got was not totally finished and see signs of dry mold , watermarks from floods, hole in the wall, and unfinished decor. The third floor where this bedroom was located was not fully enclosed and you can see that the walls are not fully erected. Also the breakfast is really bad and doesn't look like the stock photos. I feel like I have been duped and scammed. After we checked in about 1 hour the electricity to the hotel and half a block around it lost power.

Leisure Family

10/10

Exceptional

20 Dec 2025

Harmandeep

Great location by the ferry and the market. Rooms are very spacious, grand, clean, great views of the volcano from the window. Amazing staff.

Leisure

8/10

Excellent

15 Dec 2025

GERMAN ROLANDO

not so good

2/10

Poor

02 Dec 2025

Ana Maria

TERRIBLE !!! It was the worst hotel that I have stayed.
I went with my son and my two nephews. The walls and door were dirty, the soap from the previous visitor was still there, when I opened the faucet, the top came off, the shower curtain was the plastic one that you put under the main curtain, and cheap hooks, and with mold !!!!. No A/C, and the fan was extremely noisy. My nephews room was worst, spider web behind the bed the towels were so used that they have holes, mold also in the curtains, disgusting. When we came back from a night in town, the door for the lobby was locked and nobody was at the front desk, we had to look for the keys in a box that we found at the reception area, it took us an hour to find the right one. Breakfast was included, because I wanted coffee before leaving I went to the \"terrace\", and when I asked for milk for my coffee, they told me that it was extra and I was going to be charged. What???? I don't recommend this hotel to anybody, don't be fooled with the pictures. Not even a nice entrance. Terrible experience.

Friends_and_family Family

2/10

Poor

01 Dec 2025

Margarita

the hotel was a huge disappointment and very unclean. to start there was hair, lint, and dirtiness all over the bed. there was a thick layer of dust, spider webs, and a dead spider in the room. all along the walls, there was dirtiness and mold. but the worst part was definitely the bathroom: moldy, rusted, and nasty. there were holes in the towels they gave us, and mildew all around the drains. This hotel showed a complete lack of cleanliness and upkeeping. When we complained about the holes in the towel, we were given new towels that were also ripped. Additionally, upon returning from the hotel at night, we were locked out of the hotel. We had to fish around the lobby to find the spare keys ourselves. NO RECEPTION and NO FOREWARNING. The staff were friendly, but the standards of hygiene and general upkeep were unacceptable. I would not recommend.

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Emma

Such a sweet place right near the water in Pana. They made us feel so at home. Already talking about when we can come back & stay here!

Leisure Partner

2/10

Poor

15 Nov 2025

Ruth

You can't get the sheets or towels dirty because supposedly they get stained and it's a policy they never read to you.

4/10

Poor

10 Nov 2025

Spencer

- Room had a great view with a nice balcony.
- wifi was slow
- room was newly constructed and not built very well with exposed wires.
- light interior door with loose door knob for main entrance door.
- woken up at 8am by demolition directly down the hall. Should have been closed for construction.
- super close to town and ferry
- ear plugs suggested as dogs bark all night and fireworks go late.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Osmany

Muy buena y acogefora

Leisure

4/10

Poor

29 Jul 2025

Craig

We didn't have water for 4 days. The first day, no hot water, the second and third no water at all, the 4th we had a trickle but the cleaning lady is the one who finally got us got water so we could shower in our own room. The hotel clerks kept telling us they were working on the problem but, I believe they were just lying to us. We booked 3 people, myself, wife and son, they would only honor 2 free breakfasts per day and only gave us 2 towels because they said kids don't count on expedia (travelocity)!!! The location is really good for getting on the boats and close to restaurants. I wouldn't recommend staying here its not worth the hassle!!! There is no a/c and it was too warm at night for us.

Leisure Family

4/10

Poor

13 Jul 2025

Rachael

Miscommunication at check in because their property didn't distinguish between older and younger children. Had to spend 2 hours and rebooked the SAME ROOM for 50 cents less (literally). Breakfast was good, at the restaurant next door. Had to ask for TP, and ask for room cleaning. Only 2 towels for 3 people, shower was horrible, no ventilation in the room, no where to put towels. Nice beds. Would not return.

Leisure Family

10/10

Exceptional

07 Jul 2025

Allison

Nothing fancy, but great location and service

My kids loved the hammocks! Great location and very friendly. We didn’t have hot water, and internet wasn’t great, but the modest accommodations were fine for a couple days at the lake. The restaurant is very good.

Friends_and_family Family

2/10

Poor

30 Jun 2025

Linda

No hot shower. Very noisy. Dirty floors.

Leisure Self

10/10

Exceptional

06 Jun 2025

Benjamin

Good hotel

This was a great hotel to stay at in Pana. The included breakfast at 7 Caldos was amazing.

Self

6/10

Pleasant

26 May 2025

Verified traveler

Old rooms

The room we got was old and dingy. The shower head barely sprayed water and the drain was clogged. Never got hot water. No place to hang towels. Very basic place. Definitely the price was not worth it.

Friends_and_family Family

6/10

Pleasant

18 May 2025

Silverleen

The location is excellent, with everything just a short walk away. The staff is friendly, though it took a little while to find my reservation. The room was as shown in the photos, but could use more furniture for storing belongings. The bathroom is spacious, but there were ants coming from the shower faucet and windows. Breakfast was great, and laundry service was efficient—clothes dropped off at 8 AM were ready by 4 PM.

Although the location is ideal, it can get noisy at night due to parties/karaokes from nearby hotels/restaurants. Overall, a pleasant stay with friendly service, though there’s room for improvement in cleanliness and noise control.

Leisure Partner

10/10

Exceptional

03 May 2025

Lazary

Hotel very close to the lake and main street with lot of options for dining and shopping, hotel provides free breakfast which was really good

Leisure Friends

10/10

Exceptional

03 May 2025

Yujin

Easy to access, and friendly staff

6/10

Pleasant

16 Apr 2025

Marta

Pésima atención, nunca hay nadie en recepción para atender y ni papel higiénico nos dieron suficiente.

Leisure Family_with_children

8/10

Excellent

24 Mar 2025

Gabriel

I had to go to Pana a day early and found this place to stay on short notice. Perfect little spot. Right by the public launch and right by the main street!

Leisure Self

10/10

Exceptional

23 Mar 2025

Alexander

The property was easy to find and in an awesome location. The staff was friendly and very accommodating. Breakfast being included was a terrific surprise and very good. We would stay again and recommend it.

Leisure Partner

10/10

Exceptional

20 Mar 2025

Aury

Wonderful stay in a hidden place

The room was great on the second floor. The front desk host was very friendly and allowed early check in for us. Our room was very big with 5 queens size bed and 1 small twin. Good for families, food at the restaurant was very delicious. nighttime was our favorite time of our stay. enjoyed a cup of coffee outside and took many pictures.

Friends_and_family Family

6/10

Pleasant

19 Mar 2025

Maria

El área es buena, queda cerca de todo hasta puedes salir caminando. El staff es muy servicial. El desayuno rico! Lo único es que pueden mejorar área del baño

Leisure Friends

10/10

Exceptional

16 Mar 2025

Steve

Nice place! Lovely staff, good breakfast included. Off-street parking. Awesome location!

Leisure Friends

8/10

Excellent

05 Mar 2025

Stephen Andrew

Very comfortable place to stay in Panajachel. Right next to a restaurant so super convenient for excellent food. The garden view room curtains don’t really afford you privacy as they are kind of see-through. WiFi was available but didn’t work once while I was staying here so I relied completely on my phone’s data plan for internet. Receptionists very friendly and allowed me to keep my luggage there after check out.

Leisure Self

10/10

Exceptional

08 Jan 2025

Filomena

Love the area

Leisure Family

8/10

Excellent

06 Jan 2025

Carlee

This hotel had the best bed out of every place we stayed during our trip.

Leisure Friends

10/10

Exceptional

26 Dec 2024

El

Amazing and perfect location

This place was amazing and so close to the lake. The restaurant in the hotel has a good selection and delicious food. The staff is also very friendly and courteous and vey attentive

Friends_and_family Family

10/10

Exceptional

16 Dec 2024

Raul

Woderbar

Leisure

8/10

Excellent

09 Dec 2024

Pat

The location and the staff they were excellent.

Leisure Partner

10/10

Exceptional

20 Aug 2024

AJESHWAR

Great and clean property.

8/10

Excellent

16 Aug 2024

Elena

Parking and breakfast included!!
Not easy to find but worth the stay

Leisure Partner

2/10

Poor

13 Aug 2024

Oscar

There was no water all night. I am upset of the service. Your workers were mad.
Terrible

Leisure Family

8/10

Excellent

13 Jul 2024

Elmer

La propiedad está bien ubicada le faltará unas pocas cosas pero con el tiempo las mejorarán dijeron

Leisure Family

10/10

Exceptional

13 Jul 2024

Orlin

Exclente el servicio, buen trat, muy agradable

Leisure Family

10/10

Exceptional

07 Jul 2024

Benjamin

I would definitely stay here again. Otto was extremely helpful and was available to help with whatever we needed; transportation, towels, reservations, etc. The hotel is very convenient to everywhere in Panajachel yet just enough off of the beaten path to be quiet at night. The rooms are a bit Spartan but very clean. Breakfast is included at 7 Caldos next door with great authentic Guatemalan fare. I can’t say enough good things about Otto at the front desk. He is genuinely concerned about providing whatever assistance you may need.

Leisure Family

4/10

Poor

08 Jun 2024

Luis

The pictures in expiria are fake. The property has many zancudos. The room smells so bad and there is a lot of aunts the bath smells bad too for me is pricey.

10/10

Exceptional

26 May 2024

axel

All

6/10

Pleasant

26 May 2024

joseph

No hotel name outside.Located behind 7 Caldos.Took sometime before we found it.I was double charged on my credit card but they refunded me right away when I complained.Free typical guatemalan breakfast. Free instant coffee and water. pillows too thin and mattress sagging , not comfy to sleep.

Leisure Partner