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Hospedaje El Viajero

Lago Atitlan · Guatemala

Final De La Avenida SantanderView location

8.0/10Excellent73 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort7.8/107.8
Condition7.8/107.8
Neighborhood9.0/109.0
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hospedaje El Viajero

With a stay at Hospedaje El Viajero in Panajachel, you'll be steps from Lake Atitlán and Azul Maya Archaeological Museum. This hostal is 0.4 mi (0.7 km) from La Galeria and 0.5 mi (0.9 km) from Casa Cakchiquel Arts Center.

Make yourself at home in one of the 8 guestrooms featuring microwaves. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Entertainment
Smoking areas

Check-in and check-out

Check-in from 12:00 PM
Check-in until 8:00 PM
Check-out until 11:30 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 27226-95
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: GTQ 900 per room (one-way)
    • Uncovered self parking fee: GTQ 50.00 per day
    • Nearby parking fee: GTQ 50.00 per night (164 ft away)
    • Rollaway bed fee: GTQ 100.0 per night
    • Credit card charges are subject to a surcharge of 5 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Lake Atitlán 0.2 km / 0.1 mi
Azul Maya Archaeological Museum 0.2 km / 0.1 mi
Casa Cakchiquel Arts Center 0.3 km / 0.2 mi
La Galeria 0.5 km / 0.3 mi
Church of Saint Francis 1.1 km / 0.7 mi
Panajachel Municipal Market 1.2 km / 0.7 mi
Piedra del Zope 1.4 km / 0.9 mi
Atitlan Reserve Butterfly Garden 1.8 km / 1.1 mi
San Jorge Lookout 3.9 km / 2.4 mi
Pintando Santa Catarina Palopó 5 km / 3.1 mi
Santa Catarina Palopo Church 7 km / 4.3 mi
Los Elementos Day Spa 20.1 km / 12.5 mi
Pascual Abaj 23.6 km / 14.7 mi
Chichi Cemetery 23.6 km / 14.7 mi
Cerro Tzankujil 27 km / 16.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Hospedaje El Viajero

8.0
Excellent
73 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
7.8 /10
Condition
7.8 /10
Neighborhood
9.0 /10
Amenities
7.8 /10
50 reviews shown
8/10
Excellent
14 May 2026
Line
very friendly staff
Self
6/10
Pleasant
02 Feb 2026
Seiko
At 1 o'clock in the morning, people started having a party on the terrace playing music and talking so loud that woke me up. It seems like there is no rule for guest to be quiet at night. I could not sleep at all.
Self
8/10
Excellent
05 Jan 2026
Elsy Iliana
The staff was great. The place was quiet. We were able to rest after a full day of activities. They offered complimentary coffee or teas daily in the morning and evenings.
The only thing was that the hot water was not working and the water is pretty cold.
Partner
6/10
Pleasant
31 Dec 2025
ZOE
Room is ok, but bathroom is pretty beat up. Staff are nice. Good for backpackers, but not for family.
Friends_and_family Family
8/10
Excellent
30 Dec 2025
Tracee
Simple friendly accommodation and good value for money. Excellent location.
6/10
Pleasant
12 Dec 2025
Jane
The room was fine and the staff were curtious. Exactly what I needed and affordable.
Leisure Family
8/10
Excellent
28 Nov 2025
Stephen
Clean, pleasant helpful staff
Business Self
4/10
Poor
26 Nov 2025
Edwin
The property is ok but the rooms smell and bathroom where discussing
Leisure Family
10/10
Exceptional
20 Aug 2025
EDWIN
Great location, clean, staff friendly.
Rooms and bathrooms need a little upgrade.
Leisure Family
8/10
Excellent
29 May 2025
Kristie
The staff is excellent they kept the property very clean. They are very accommodating. There's a lovely garden setting complete with a cat a parrot and a goldfish pond. Out of their control. the water is brown. It leaves you and your clothes unclean. Construction next door starts at 7:00 a.m. 7 days.
Leisure Self
10/10
Exceptional
25 Feb 2025
Jackson
It was overall super nice
Leisure Partner
6/10
Pleasant
27 Jan 2025
Dorcas
The bad thing in this place …. The bathroom of our room was outside the room on the hallway so totally disappointed 😗
Leisure Friends
10/10
Exceptional
10 Jan 2025
Cristyna johanna
I love Capricho
Leisure Family
8/10
Excellent
21 Jul 2024
Julian
Very nice location just seemed a little outdated. It was very hot in the room, but we understood due to the season. Maybe extra fans in the room would’ve helped.
Leisure Family
6/10
Pleasant
25 Mar 2024
Veronica
Good location. The towels smelled unfresh but other than that it was fine for one night.
Leisure Family
10/10
Exceptional
22 Jan 2024
Verified traveler
Love this place, second year I've stayed here. It's clean, colorful and cheerful, also off main street so quiet.
Self
8/10
Excellent
01 Sep 2023
Anna
Essentially a private room hostel, it’s a safe and easy spot to stay, great location in Panajachel (just a couple minutes walk to the lake). The staff is friendly and responsive.
Leisure Friends
4/10
Poor
26 Dec 2021
Verified traveler

Great room and cute pets

Very nice staff and spacious room. Lovely cat & parrot at reception too!
Self
8/10
Excellent
03 Aug 2021
Robert

Good value

Staied in large room on top with own terrace. Great reception by hotel staff. Good value for money. Only cold water in shower.
Partner
8/10
Excellent
26 May 2021
Alexandra
This hotel is in good condition, nice rooms and ambiance. It has a great location along the main road and close to the lake, easy access to food, shopping, ferries. The main intersection of the road plays loud music, but you are at the opposite end so it is quiet except for a rooster that continuously crows all through the night...bring ear plugs! :D This place was safe and great value.
Partner
8/10
Excellent
15 Apr 2021
Verified traveler
Cute little corner of Panajachel! Love the garden, parrot and flowers in courtyard and entry area. Awesome bedspread colors :)
Friends_and_family Partner
10/10
Exceptional
01 Mar 2020
Maria
Great place! Clean, comfy rooms and a beautiful garden. We really enjoyed our stay
Friends_and_family Friends
10/10
Exceptional
30 Nov 2019
Ricky J

Great value!

The hotel was an excellent value for the price. Very conveniently located near boats for the lake, restaurants, and shopping. I would stay here again!
Partner
8/10
Excellent
11 May 2019
Verified traveler
Location is great.
Room is good size for 3 people.
5% credit card surcharge is very high and not necessary.
Bathroom lacks privacy with window directly looking into neighbouring hotel.
Leisure Friends
8/10
Excellent
21 Apr 2019
Verified traveler
the plants and location service was excellent,friendly,free coffee every morning
Leisure Partner
6/10
Pleasant
17 Feb 2019
Verified traveler
I had reserved a third floor room with private rooftop terrace but when we checked in at 2pm we were told that the only room available was on the main floor right next to the office, kitchen and washing machine. We were not given a discount . The beds were comfortable but it was noisy with people talking by the office very early in the morning and some kind of pump going on and off constantly. The small courtyard was pretty and it was set far enough back from the main street that we didn't heard the Saturday night party crowd.
Leisure Family
10/10
Exceptional
19 Jan 2018
Diana

Nice hotel clase to the lake

Close to the lake and súper confortable and with excellent staff
6/10
Pleasant
10 Jan 2018
Thilde

Ok budget hostel

We had booked a room with 2 beds but we ended up with one queen size. I was traveling with my brother so it wasn't too comfortable to share the bed. Also, you couldn't close the bathroom door. However, the room was clean and the place was very cosy. The location and the Wifi was great. I also like that they had free water and coffee.
Family
6/10
Pleasant
20 Aug 2017
Manuela

An ok hostel

El Viajero is a very charming place at the first impression. Me and my boyfriend were put in a very nice private room with an ok private bathroom. Breakfast was not included, which it was fine, though for the price (USD35) it should be. We wanted to stay another night, but the room was not available anymore, and they wanted to move us to another room a bit more expensive. We decided it wasnt worth it and went to a 20 dollar hostel next to it, since we would only spend the night and be out the whole day. The staff was not very friendly, they did not have any map or helpful informations about the city, and for sure, if you want to book any tour or shuttle, you have to go out to some agency on the streets, since the hostel doesnt seem to provide any of those services. Overall, an ok stay that could be way better if the people working there wanted to.
8/10
Excellent
29 Jul 2017
Jocelyn
It was a pretty good hotel. The location was perfect, you can walk around town, eat at a good restaurant or even buy colonial art near by.
Family
2/10
Poor
30 Mar 2017
Verified traveler

Small hotel or Nighttime daycare for family's kids

The first room that was booked was on the garden, and the room was despicably small. OK, I thought, can make do with this. The bathroom was clean, though the room had dirty floors near the corners. What was most difficult to comprehend were the owner's family's kids making noise and screaming in the evening. Wanted to get an early rest and make it nearly start of sight seeing in the morning. Could not get to bed until after the kids were sent to their rooms and had an extreme migraine and wondered why I am staying in this place. Very inexpensive, on the strip... Though no sleep. Also, there was a group that came into the place very late and used blender at 11:30 pm and none of the staff walked into the kitchen to correct them. I was about to ge tout of bed, then the blender stopped, and just heard a little chatter until 12 am..... I paid to switch rooms the next day and was away from the first floor garden.
8/10
Excellent
21 Feb 2017
Jen

Very warm, welcoming, and hospitable.

Located just minutes away from the lake and right on the main strip. The staff are very accommodating and overall has a very welcoming home feel to it.
2/10
Poor
06 Oct 2016
Yaniv

Worst night in Guatemala

This was a terrible night, i wish i could see the reviews before. The hotel is also a home of a family so that comes with noise from downstairs (children, tv, and a parrot...). As for the room itself, the bed sheets were so old and used that you wake up at night because it's so itchy, the pillows could not even support your head. There's sign on the door says that hot water available from 6-9 am/pm. There were no hot water. After asking twice and hour later there were hot water that lasted for 10 minutes. Also, the shower windows are not covered so people can see you from the next building. Wifi was terrible too. Do yourselves a favor and book somewhere else.
Partner
6/10
Pleasant
09 Mar 2016
Verified traveler

convenient location hotel

The place was pretty with tropical plants around and a cute parrot that greeted you but the rooster crowing from 3 am on was not pleasant. The online price was more than they charged to others who showed up without a reservation. It was set off the road which was nice and the location was convenient to the lake, restaurants, ATM's, etc.
8/10
Excellent
25 Feb 2026
Tero
Beautiful place close to lake Atitlan
Friends
10/10
Exceptional
31 Aug 2025
jose eduardo
Mucha tranquilidad muy bonito
Leisure Family
8/10
Excellent
06 Mar 2025
Christiane
Petit hôtel très agréable. Les chambres sont bien, la salle de bain correcte mais il n’y avait pas d’eau chaude. Un joli perroquet nous disait allô tous les jours.
Leisure
10/10
Exceptional
06 Nov 2024
Guadalupe
Alrededor en costruccion
Leisure Friends
10/10
Exceptional
05 Dec 2023
Johanna
Me gustó que todo está cerca, lo que se debe mejorar es el desagüe del baño para que funcione correctamente.
Leisure Partner
8/10
Excellent
30 Oct 2022
David
.
Leisure Partner
8/10
Excellent
17 Jul 2021
Monica

Amabilidad

Fueron muy amables en el hospedaje
Friends_and_family Family
10/10
Exceptional
14 Jul 2021
Verified traveler
La habitación muy cómoda al igual que las camas y muy bonita y limpia, muy bien ubicado en toda la vía Santander varios restaurantes cerca con muchas opciones de comida, los embarcaderos para los pueblos al igual que para sta cruz muy cerca a unos pocos pasos, la atención muy buena, tiene agua y café todo el día y cocina y nevera a disposición aunque no las usé se veían muy bien y limpias, hay un loro hermoso Capricho. Gracias
Friends_and_family Friends
10/10
Exceptional
07 Jun 2021
Daniel Javier

Viaje inolvidable

Un lugar muy acogedor, muy limpio, la atención como huésped fue muy buena, los trabajadores del hotel muy serviciales. Tienen agua y café gratis todo el día. Lo mejor del hotel es su ubicación, tuve acceso al centro de Panajachel pude realizar mis actividades muy comidamente.
Partner
10/10
Exceptional
31 Jan 2021
Ana Leticia

Hotel muy bueno, con excelente ubicación!

El hotel tiene una limpieza impecable, en el lobby Cristian muy amable nos asesoró con respecto a las actividades en mis alrededores.

Excelente ubicación.
Friends_and_family Friends
10/10
Exceptional
29 Sep 2018
ROSAURY

Buen lugar!

Súper limpio y céntrico. No comimos en el lugar.
Tienen agua y café gratis por las mañanas. En el mero centro del pueblo. Recomendable!
Partner
6/10
Pleasant
21 May 2018
marco antonio
Un lugar sencillo, pero agradable para el costo
10/10
Exceptional
07 Dec 2017
Pedro Antonio
Gracias por atendernos, estadía del grupo fue excelente, buena ubicación y acceso. Lo que dificulta es el paqueo. (Se me olvido pedir factura)
Family
4/10
Poor
26 May 2017
Elisa

No volvería

El personal del hotel desconoce la atención al cliente. Más preocupada en cobrar que en atender al cliente. No informan de las posibilidades de turismo. Experiencia muy negativa.
8/10
Excellent
03 Apr 2017
Maria Dolores

habitación limpia

Una experiencia muy buena
Family
6/10
Pleasant
07 Mar 2017
Juan

Hotel Comodo

Hotel con buena ubicación
Family

Location & surroundings

Hospedaje El Viajero
Final De La Avenida Santander, Panajachel, Guatemala

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