Jenna's River Bed & Breakfast

10/10

Exceptional

21 Jul 2026

Lee

⭐⭐⭐⭐⭐

Our stay at Jenna’s Bed & Breakfast was one of the highlights of our trip to Lake Atitlán. From the moment we arrived, The staff made us feel incredibly welcome with their genuine kindness and hospitality. They went above and beyond to ensure we were comfortable and had everything we needed, and they were always happy to share helpful local recommendations (Lino the tuctuc driver)

The property was spotless, peaceful, and beautifully maintained, with breathtaking views of the lake and surrounding volcanoes. Waking up each morning to such a stunning setting was unforgettable.

Breakfast was absolutely delicious—fresh, homemade, and prepared with care. It was the perfect way to start each day before exploring the area.

If you’re looking for a relaxing, comfortable, and authentic place to stay at Lake Atitlán, Jenna’s Bed & Breakfast is an outstanding choice. We left feeling like guests who had become friends, and we can’t wait to return. Highly recommended!

Partner

10/10

Exceptional

17 Jul 2026

Dan

Staff were amazing!

Wonderful views and superb food at the restaurant.

Partner

10/10

Exceptional

12 Jul 2026

Maritza

Me gustó todo muy bonita vista muy buena atención!!

Family

10/10

Exceptional

11 Jul 2026

Neil

A really beautiful property with a great view of the lake and the volcano. Reasonably priced.

Partner

10/10

Exceptional

29 Jun 2026

OLAF

the food was great

Partner

10/10

Exceptional

17 Jun 2026

Briana

Beautiful views

Partner

10/10

Exceptional

07 Jun 2026

Ami

I loved this place with an amazing view. The staff was super friendly and helpful. They offered to pack up our breakfast as we were leaving before breakfast was served.

10/10

Exceptional

07 Jun 2026

marie

Wish the spa had more extended hours

Self

10/10

Exceptional

26 May 2026

Marvin

Staff and food were amazing. Thank you for everything.

Self

10/10

Exceptional

25 May 2026

Jaleah

It was clean and so cute. Keep in mind, it’s a yurt, not a sandals resort. There is no elevator; you’ll be climbing up and down dozens of stairs. It kind of felt like glamping with concierge. This was a positive for me, but it’s good to be realistic about what kind of experience you’ll have. There are bugs, you will probably find them in the bathroom. Not from a lack of hygiene, you’re staying in the middle of the forest. I used shower shoes. The staff is amazing. The rooms are cleaned every day, the bartenders are awesome, and the included chapin breakfast is really good. They have a pool, and there is an incredible view of the lake from your patio. You can also WhatsApp the staff at any time and they will assist you (extra attention to your room, restaurant resy, shuttle set-up, etc). I enjoyed my stay, I would stay here again.

Friends_and_family Friends

10/10

Exceptional

25 May 2026

David

This place is located in one of the best mountain areas, and having such beautiful views made my wife and me very happy with everything we saw. Jenna’s River Bed & Breakfast was spectacular, and the staff were incredibly special and welcoming. They are truly amazing. I recommend this hotel 100%. And the breakfast super good.

Partner

2/10

Poor

25 May 2026

kathryn

This property is beautiful however we felt like it was maybe too much for the owners to maintain as the pool was dirty and looked a bit more run down than pics show. The biggest concern we encountered was that you are locked into the property. There is just one gate you can get in and out of and you have to get staff to open it for you. The issue that happened to us is after 8pm to 8am the staff leaves and only 1 security guard remains on site. The morning we wanted to leave early to catch a boat at 630am we went to leave but none was there, the security guard, who knew we were planning on heading out early, was sent home in the middle of the night due to an emergency and the phone number for the staff we were told to call if needed just rang with no answer. Finally we had to climb over the fence to get out. After sharing our concerns with their manager we were credited some back but then yelled at and scolded that they felt we were not nice by complaining. I've never been treated like that ever either traveling or back home in USA. They also promised to decorate our room as I wanted to suprise my partner for our anniversary but they did not do that either and did decorate for our dinner the next night after I had to remind them. There are so many beautiful places to stay in that area that I would NOT come back to jennas or recommend to anyone based on the level of service they demonstrated. Mistakes happen of course but apologies and showing they value your business 💯

Partner

10/10

Exceptional

24 May 2026

NERY

Tuvimos la mala suerte de bajar y subir muchas escaleras, somoa personas mayores. Una botellita de agua como complemento. La
comida sabrosa y la limpieza impecable

Partner

10/10

Exceptional

22 May 2026

Juan Becerra

Me gustó su tranquilidad y panorama muy tranquilo

Partner

10/10

Exceptional

22 May 2026

Ximena

Everyone was very lovely.

Partner

8/10

Excellent

21 May 2026

Edvin

Staff was helpful and amenities decent, but there is construction noise next door and on the road.

Partner

8/10

Excellent

20 May 2026

Ana

Nuestra estadia en Jenna's fue excelente, fuimos bien recibidos y acomodados desde un inicio. El desayuno requisimo y fresco, la cena en restaurante Sirio deliciosa y el bar muy bien manejado por Alejandra y Fernando. El lugar es apacible, y el personal es muy amable listos para hacer recomendaciones que mejoran la experiencia.

Partner

10/10

Exceptional

19 May 2026

Manish

Great location overlooking Lake Atitlan! Staff was very helpful and friendly. Food and drinks were too notch! Would highly recommend this place!

Partner

10/10

Exceptional

18 May 2026

Gisannette

Stayed at Jenna's and let me tell you... amazing! Incredible experience. The staff was amazing, professional, friendly, respectful and attentive! They were the best part of my stayed... great bartender Alejandra is known in the whole town, Fernando worked the bar and restaurant and he was amazimg too, the food was delicious (THEY MAKE EVERYTHING FROM SCRATCH INCLUDING KETCHUP AND SYRUP FROM SCRATCH). Location was stunning, this view is incredible! The rooms are cozy besides the bugs (I am scary lol, plus the place its up at the mountains) they are no complaints, but I feel like maybe a little bathroom upgrade would do the place good. I recommend!

Self

10/10

Exceptional

06 May 2026

Sonny

Awesome

10/10

Exceptional

05 May 2026

Jacobo

-

Friends

10/10

Exceptional

05 May 2026

Kim

Very beautiful place to stay! Friendly staff, breast and restaurant was delicious.

Friends

10/10

Exceptional

30 Apr 2026

julie

awesome place!

Family

10/10

Exceptional

30 Apr 2026

Shinehah

Would absolutely recommend a stay at Jenna’s! You’re in a world of absolute peace - expect to never want to leave. The location is beautiful, the staff were some of the best people we met, and the food was incredible. Book this place!!

Friends

10/10

Exceptional

26 Apr 2026

Susan

A stunning property with amazing views. It is nestled into the side of the mountain and designed to make the most of the lake views. There is lots of attention to detail. My room was beautiful and very comfortable. The bathroom and shower were great, which also had a lake view! It was nice to have the Guatemalan breakfast included in my rate. There isn’t anywhere else that’s walkable. All the staff were lovely and made every effort to ensure I had the best stay. I used the hotel’s recommended Tuk Tuk driver (Lino) to go into Panajachel for dinner. I also did a tour to Santa Catarina and San Antonio with him, which I would recommend.

Self

10/10

Exceptional

26 Apr 2026

Josue

Beautiful view of Lake Atitlan from our bedroom. Staff were nice enough to carry my wife’s and I’s heavy luggage’s to our room on arrival and to my vehicle at check out. Our outdoor porch view was really nice but it didn’t have100% privacy since it was close to our neighbors porch so we didn’t get to close to the railing to avoid looking over at the neighbors and their porch so I disliked that. Dinner is available for purchase and it is Syrian food I believe. Food was bland but not terrible. Breakfast menu was also not bad. A good small variety available at reasonable prices. The free breakfast is bland too so make sure you take some salt to give more flavor but overall good experience at this place! BE READY FOR STAIRS, A BUNCH OF THEM (depending on which room you stay at)!!!!!

Partner

10/10

Exceptional

20 Apr 2026

Maurice

Best service and incredible views. The B&B messaged us a few days before we arrived via WhatsApp and that was the method of communication throughout our stay. The restaurants Syrian food was amazing. I had the lentil soup.
I was feeling under the weather and our host gave us some electrolytes. Again - wonderful service.
Overall I would recommend this stay to anyone and everyone.

Partner

10/10

Exceptional

16 Apr 2026

Vimal

My wife and I want to give a shoutout to all of the Staff. From the moment we arrived from when we left. They will go above and beyond for you and I really mean it. The Food was excellent especially Dinner! Views are out of this world whether your at your room, the restaurant, or bar. Location is great as well - 10 - 15 Mins to the market, beach, and all kinds of restaurants Thank you again!

Partner

10/10

Exceptional

02 Apr 2026

Daniel

The staff was amazing, the food was fresh, the views were epic… a lil rough at the beginning since the instructions weren’t so clear on how to get into the property but aside from that, amazing experience. Will be back again.

10/10

Exceptional

01 Apr 2026

Douglas

Delicious free Guatemalan breakfast. Great Staff! that only gets beat by the AMAZING view. Since it is on the cliff, the only access is stairs.

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Reya

The hotel is in a beautiful location and the rooms are very spacious. Not to mention, the hotel's restaurant was delicious. The main problem I rain into was that there were scorpions both outside and inside my room. I was told they are part of nature and come with the seasons. While I understand that the proper

10/10

Exceptional

27 Mar 2026

Tessa

Such a beautiful bnb!!!! Most incredible views from the Armadillo room! Delicious included breakfast, made fresh from the sweetest chefs! Also a beautiful view from the restaurant. The staff was the best!! So, so nice and responsive with any questions. They also give you an info guide and were so helpful with booking transport, any activities, doing laundry, etc! It’s about a 12min tuktuk ride from town, they give you a number for a tuktuk driver that you can text when you need a ride- Lino is the best ever, you can also grab one from town, it’s like $3. Great spot if you want to be close but not eight in the busy town!

Partner

10/10

Exceptional

24 Mar 2026

Elizabeth

Couldn’t have had a better stay in Panajachel. This B&B was wonderful. The staff were so friendly and helpful. They helped me set up tours and transfers before I even arrived onsite. I stayed in the Quetzal Yurt. It was spacious and clean. This yurt has the best views by far. There are two large patios on two different levels. WiFi was fast. Breakfast was cooked perfectly and there were many choices in addition to the standard breakfast which is included. We had dinner at Al Jouri restaurant which is prepared by a different chef than the women who prepare breakfast. The dinner was amazing and very reasonably priced. I also had a 90 minute massage which was fantastic. There are two adorable cats on site. Samson and Delilah. Delilah is the friendlier of the two. She is just adorable. The B&B is a short tuk tuk from shopping, restaurants and many attractions. Very easy to take the boats to other areas. The housekeeping staff cleaned the room everyday. We had our laundry washed and it was clean and folded in the same day.

Friends

10/10

Exceptional

23 Mar 2026

Vera

Staff is wonderful and very attentive, breakfast is great! Beds and pillows are super comfortable.

Friends

8/10

Excellent

22 Mar 2026

d

We stayed in armadillo room. Rooms are staggered on the hill , our room was the highest. View is fantastic. Room was nice. Great hot water,lighting,sockets ok, small heater which was definitely needed at night. Room cleaned everyday. Staff were nice, left you alone. Resident cat was friendly. The breakfast was traditional,with a bowl of fruit. It was fine but got a little boring. Other choices you had to pay for and were a little expensive for us. The breakfast got busy and there's only two staff on , I think sometimes they need another helping hand . I would recommend this place , there's a little noise from the road but it's not bad. Tuk tuk into town is 15 Q per person.

Partner

10/10

Exceptional

16 Mar 2026

Lisbeth

Beautiful authentically guatemalan property offering great views of the Volcanoes and Lake Atitlan. No direct access to the lake but quick drive or walk to the Pana docks where you can catch a ferry boat to the different villages. Very clean, attentive staff and amazing food!

Friends

6/10

Pleasant

14 Mar 2026

Karmen

The people were nice and very friendly, but the property is very old and not that clean. It really doesn't look like the pictures that show.

Friends

10/10

Exceptional

12 Mar 2026

Tyson

Great stay! The staff was super friendly.

10/10

Exceptional

12 Mar 2026

Eleanor C

Amazing views and lovely staff. Peaceful location. Restaurant also provided excellent Middle Eastern food.

10/10

Exceptional

09 Mar 2026

Sheila

My stay at Jenna’s River Bed & Breakfast at Lake Atitlán was truly unforgettable. I stayed in the Quetzal Room at the very top of the boutique hotel, and the view was simply spectacular — a panoramic look over the lake and all three volcanoes. Waking up to that view each morning felt like a dream.

What really makes this place special, though, is the staff. From the moment I walked through the gates and was welcomed by Astrid, I knew I was somewhere special. The entire team goes above and beyond. A huge thank you to Sebastian, Fernando, Alejandra, Manu, and Adrina for making everything absolutely perfect during my stay.

The breakfast each morning was excellent, and I enjoyed three delicious dinners there as well. It’s the kind of place where you instantly feel relaxed and taken care of. I also had a 90 minute massage!

I will always cherish my three nights here and only wish I could have stayed longer.

10/10

Exceptional

06 Mar 2026

Sandra

Our stay at Jenna's was amazing! The staff were so attentive and went beyond my expectations. Our room was beautiful and we had our own porch with the most amazing view of Lake Atitlán and 3 of the volcanoes

10/10

Exceptional

05 Mar 2026

Claudio

Everything was great
Moktails are amazing

Partner

10/10

Exceptional

04 Mar 2026

Robert

The views from our room were spectacular of Lake Atitlan. The staff were very helpful in getting us the name of transportation into Panajachel. The room was clean and the beds really comfortable.

Partner

10/10

Exceptional

01 Mar 2026

Lily

We had a very relaxing stay at Jenna’s. The lake views were immaculate, rooms were comfortable & very clean, and the staff were so friendly. They were responsive and extremely helpful with booking excursions and shuttle buses for us. Location is a tiny bit out of town but we preferred this to better enjoy the tranquility of the lake.

Family

10/10

Exceptional

28 Feb 2026

Patrick

Nice B&B with incredible views of the lake. The rooms are large and clean, and the staff is very kind and helpful. Breakfast is great as well, and the Syrian-inspired dinner is a must-try!
The only downside is that it's about 1.5 miles from the center of Panajachel, but the views definitely make up for that.
Would definitely come back!

Partner

10/10

Exceptional

27 Feb 2026

Travis

Room was awesome. Owl room. Staff was awesome. Restaurant onsite was awesome. Would recommend and will be back.

Partner

10/10

Exceptional

27 Feb 2026

Luke

this bed and breakfast was perfect. they had great food, a beautiful view, nice rooms and great massages.

8/10

Excellent

26 Feb 2026

Paul

Room was perfect. We had our own balcony and view of the lake. That staff was super friendly and helpful. There was a place for us to park our car. And the food outstanding. We got to see beautiful sunsets from the bar area. Clean. Beautiful and very authentic.

Partner

10/10

Exceptional

25 Feb 2026

Duc Thanh

Very happy with our stay. Lovely cat. Highly recommended.

Partner

10/10

Exceptional

22 Feb 2026

Melissa

The room was clean and inviting. The bed was comfortable and the view from our private front porch was spectacular. The staff were exceptional - very helpful. I loved the food in the restaurant - we ate breakfast, lunch and dinner and it was all delicious.

Partner

10/10

Exceptional

22 Feb 2026

Emma

We had an amazing stay at Jenna’s! The staff was so friendly and accommodating. We had the most incredible view from the front porch of our yurt, which was spacious, clean and comfortable. The food at the restaurant was so good! We chose to eat there every night instead of venturing out, we wanted to try everything on the menu! Happy hour at the bar was super fun. Definitely will recommend this magical place in the mountainside. We ventured out to Panajachel to catch a boat to the other towns along the lake, take an atv tour and went zip lining at the nature preserve. The staff at Jenna’s had great recommendations and were so helpful setting up transportation and reservations.

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Eric

A wonderfully relaxing place to stay. Super staff - very responsive and helpful. Incredible middle eastern cuisine - best we've eaten outside the mideast. Great location from which to explore Lago Atitlan.

Partner

10/10

Exceptional

21 Feb 2026

Ben

Beautiful peaceful property with a beautiful garden. Very friendly and helpful staff. Food was delicious. Highly recommend

10/10

Exceptional

21 Feb 2026

Lorna

The location is fantastic. The rooms were spotless. But the staff went far and above their serviced requirements. Courteous, friendly, and good natured. Wonderful place to estay.

10/10

Exceptional

19 Feb 2026

Aaron

We had an excellent experience at Jenna’s River! The grounds are beautiful, the room was lovely and charming, the staff were super helpful and friendly, and the restaurant was amazing! We would absolutely recommend staying here for your trip to Lake Atitlán.

Partner

10/10

Exceptional

14 Feb 2026

Lori

Our room was clean, the bed was comfortable and the staff were pleasant and helpful.

Leisure Partner

8/10

Excellent

14 Feb 2026

Gary

The views, food, staff were amazing.

Leisure Self

10/10

Exceptional

14 Feb 2026

Pamela

Perfect location, friendly staff and beautiful view.

Partner

10/10

Exceptional

07 Feb 2026

Rachel

Clean room, beautiful views, very friendly staff.

Leisure Partner

10/10

Exceptional

06 Feb 2026

Taslima

Our experience at Jenna's was incredible! The staff was so friendly and accommodating, while also not hovering, which I really liked. It made for a very peaceful trip. Also, we celebrated our anniversary there and they had a sweet little romance package upgrade for $50 USD which included decorating the room, a bottle of wine, chocolates, and roses. Totally worth it for the vibe!

Leisure Partner

8/10

Excellent

04 Feb 2026

Gabriel

Oui

10/10

Exceptional

01 Feb 2026

Aman

What an absolutely amazing experience staying here! Everything from the prime location between Panajechel and Santa Catarina to the excellent service provided from Manu and the rest of the staff here was more than memorable. We enjoyed the most delicious fresh free breakfast at the restaurant and drinks from the cocktail bar every day. The massage at the spa was otherworldly!! And the best part is the two most amazing roommates Samson and Delilah, the friendliest cats that stay on the property!
Other reviewers may mention outdated rooms or linen, however you don’t come here for the most modern accommodations in Guatemala. You come for it to feel like home. The attention to detail in each room and from the staff gives you everything you might need. We enjoyed massages from the amazing spa staff, were provided cheap, reliable TukTuks back and forth from whatever town we liked, and got the best priced transport back to the airport! They even had our laundry done! For any stay in Panajechel this will always be my go to. Good people, fair prices, and great vibes. Can’t ask for more! Thank you Jenna’s River B&B!

Leisure Partner

10/10

Exceptional

27 Jan 2026

Sarah

The staff were all extremely friendly, the breakfast was amazing and huge. The food for lunch and dinner was very good as well. The place is very pretty and has gorgeous views.
Con: street noise and dogs are fairly loud at night. But earplugs take care of that.

Leisure Partner

8/10

Excellent

22 Jan 2026

Sudhakar

Property On a hill. No elevator facilities.

10/10

Exceptional

22 Jan 2026

Alexander

Very attentive staff. Was a very nice stay. The views are incredible and the restaurant is very good.

Leisure Partner

10/10

Exceptional

09 Jan 2026

Andrea

Spacious room with great view of the lake.
Friendly staff.
Nice restaurant.

Partner

10/10

Exceptional

09 Jan 2026

Elizabeth

A corner of heaven! A perfect getaway away from the hustle and bustle from the main town. The pictures don’t do this place justice. It’s gorgeous and hospitable. From the amazing staff to the tuk tuk drivers they go above and beyond in helping you get to place to place. The staff was helpful in arranging my tour. 10000/10 I highly recommend Jenna’s B&B. You won’t regret it.

10/10

Exceptional

09 Jan 2026

Adriana

Amazing views, wonderful staff, liked the restaurant on the premises.

Leisure Self

10/10

Exceptional

07 Jan 2026

Paul

Great atmosphere!

10/10

Exceptional

06 Jan 2026

Alejandro

Excellent staff, very helpful and kind. Beautiful views

Leisure Partner

8/10

Excellent

05 Jan 2026

Nilesh

Great views, cozy place and helpful staff

Leisure Family

10/10

Exceptional

03 Jan 2026

Jamin

Staff was great and everything was clean. Nice hot shower.

10/10

Exceptional

01 Jan 2026

ANTONIO

Good wine and good food

Leisure Family

6/10

Pleasant

29 Dec 2025

Maya

Beautiful room though I did feel a bit deceived that it said it had a lakeview. If I return, will request to not have \"turtle\" room but one that is higher up. Also, I arrived close to 5 p.m. and reception had already left, though website said to let them know if arriving later than 6 p.m., so was not too pleased. However, kitchen staff was very sweet and still gave me dinner even though I was confused and thought kitchen opened for dinner at 7 (it closed for dinner at 7!).

Business_and_leisure Self

10/10

Exceptional

26 Dec 2025

Yesika

Beautiful property, all rooms have amazing lake views. The people are so genuinely friendly and the service is excellent. The only thing is that next time I'll make sure I don't book Christmas Eve and Christmas Day, as options are limited in the area. I'll visit Jenna's Bed and Breakfast before or after. So grateful to the staff for all their help. My mother was looking for a medicinal plant and they helped her find it. Definitely a must stay @

6/10

Pleasant

24 Dec 2025

Venkatesh

Pros:
1. We were there for our son's 18th birthday. They decorated the room and arranged for a cake.
2. Views of the lake is very nice
3. The food at the restaurant is very good.

Cons:
1. It is very far from everything and in the middle of nowhere. Not within walking distance of anything. The tuktuks don't usually stop in front of this place. The only tuktuk guy that is available thru the hotel is super expensive. We only took his ride once from here to the village of San Antanio and were charged $20. We came back for less than half of it by taking other tuktuks. We took a long walk to the next small place about 15 mins down the road and then got into a tuktuk from there to Pana the couple of days we were there, just to avoid the hotel tuktuk guy.
2. Extremely noisy if you are closer to the main road, which our room happened to be.
3. Very basic breakfast. They were very fussy when my wife asked for some tomatoes to put on her bread, instead of eggs, as she is fully vegetarian. Not what we expect in a place that charges US prices.
4. Take USD or local currency. Credit card has a steep surcharge (in all of Pana). They also have a bad conversion on top of it.
5. Spa is in a gazebo down below and was extremely cold on a windy day (we were there in Nov). They never told us it is almost in open air.

Leisure Family

10/10

Exceptional

23 Dec 2025

Nehha

Clean rooms, gorgeous hotel with a lovely pool.
Amazing staff; I was able to get my shoes cleaned here along with my laundry.
The breakfast is good and we are at the Syrian restaurant they have in the hotel (also amazing).
They have two cute cats roaming around and amazing drinks at the bar.
The biggest perk is probably the tuktuk driver Lino, who you can message for a ride when necessary (7 am to 7 pm usually).
Staff always helps with your luggage and were so helpful. I checked out before breakfast and the had some yogurt, fruit and granola put aside for me to take in the morning.

10/10

Exceptional

22 Dec 2025

Marinna

I never write reviews but this place was exceptional. Incredible views. The staff were above and beyond. More than accommodating with English, provided contacts and translations for transportation and recommendations of places to see. The food was excellent. Truly a wonderful stay.

8/10

Excellent

18 Dec 2025

Richard

Cool room. Clean and unique. Restaurant and bar onsite. Bad cell reception and TV not great. Was a bit noisy at night with cars and dogs barking.

10/10

Exceptional

12 Dec 2025

Angela

Jenna’s is in a magical setting on the side of a hill with a great view of the lake and volcanoes. The front desk folks were incredibly helpful in getting Tuktuks to town and transport to Antigua coordinated. We had the pre fixe dinner which was delicious. I would recommend bringing a beanie and a fleece jacket as mornings on the lake can be a little chilly.

Partner

10/10

Exceptional

10 Dec 2025

Yakov

Great room, great views. Very large bed and comfortable bed. Unique bedroom. Hot water in the shower. There was no hot water in the sink. Wifi was very spotty. Got no wifi 90% of the time. Staff (Andrea and Adriana) were very helpfull

10/10

Exceptional

05 Dec 2025

Kurt

⭐️⭐️⭐️⭐️⭐️ 5/5 – An Unforgettable Stay at Jenna’s BnB!

I can’t say enough great things about our experience at Jenna’s B&B. From the moment we arrived, everything felt warm, welcoming, and thoughtfully handled. The property is beautiful, peaceful, and perfect for a romantic getaway — but what truly made our stay exceptional was the incredible service.

A huge shoutout to Adrina, who went above and beyond for us. She helped me plan a surprise proposal from beginning to end, coordinating every little detail with so much care and enthusiasm. She made sure we were comfortable, informed, and taken care of throughout our entire stay. Thanks to her guidance and support, the proposal went perfectly — something we’ll remember for the rest of our lives.

If you’re looking for a place that feels special, personal, and genuinely cared for, Jenna’s B&B is the place to be. We left with full hearts and unforgettable memories. Highly, highly recommended!

Business Family

10/10

Exceptional

30 Nov 2025

Fernando

Absolutely beautiful place! Adrina was super helpful answering all of our questions and providing recommendations about what to do in the area and how to do them.

Partner

10/10

Exceptional

26 Nov 2025

Nancy

This bnb was fantastic! The food was absolutely delicious and fresh, staff was soo friendly and welcoming, the rooms were comfortable and spacious. The staff helped with booking Tuktuks and other tours. There are a lot of stairs but the views are incredible.

10/10

Exceptional

21 Nov 2025

Marwan

Amazing location with views over the lake and volcanoes to die for. Particularly true at and after sunset.
The room we were staying at (Armadillo) was very comfortable, a bit on the smaller side but perfect for 2 people, with a nice balcony.
Breakfast was tasty (only one option - traditional chapin breakfast - that's included in the room rate, and a few other paid for options). The team is very friendly and helpful.
Wifi works usually well, although may require a bit juggling of multiple networks.
5 parking spots available. Nice pool area in the lower part of the property, although we didn't use it much (pool is not heated).

Partner

10/10

Exceptional

19 Nov 2025

Hailey

The staff were amazing. I felt like I was a guest at my families house. Everything we needed was made so easy. The hotel has a driver they use for their tuk-tuk rides so you do not have to pay an excessive amount. The drive is friendly and always made us feel safe being in a new place. We had gotten couple massages, which were relaxing and much needed after our hike. The hotel even helped us with transportation back to Guatemala City. Everyone we encountered was kind and welcoming. The staff really stood out to me.

The rooms were cozy and clean. I will say that some spiders got in through the cracks, but that is to be expected due to the location. We had a fresh pitcher of water given to us each day. The food served at the hotel restaurant was good. I would stay at this hotel again and again.

Leisure Partner

10/10

Exceptional

17 Nov 2025

steven

Great spot! Adrina is super friendly as is all the staff. Shout out to Norbert as well for his amazing food (and caution for our food allergy). Granted a few items could be upgraded but overall I highly recommend!

10/10

Exceptional

12 Nov 2025

Dakota

You will not find a better place to stay in Panajachel. Seriously amazing staff, food, view is off the charts. The dedicated Tuk Tuk driver was the best we had anywhere in the country. Highly recommend Jenna’s. We will be back!

6/10

Pleasant

09 Nov 2025

Anne

The staff, dinner, and view at Jenna's were great. We really enjoyed that aspect. And we liked there was hot water. The hotel itself could use some love - it is dated and looking old. There are large 2-3 inch gaps under the door and it was very cold in the mornings. The internet did not work well, sometimes not at all, in the rooms. Stairs could all use some repairs and paint. Unfortunately our room was right below the bar and I assume it appeared to be friends of the staff that were quite loud for hours 2 of our 3 nights there (this did quiet down at posted time of 9 so that was appreciated but did detract from relaxing or working in our rooms). Overall the view and dinner were what made our stay enjoyable.

Leisure Partner

10/10

Exceptional

07 Nov 2025

Taylor

Such a beautiful spot! It is well worth being a little outside of town to have such a lovely place. And it is very easy and quick to get to the main streets of Panajachel and the docks from here - 10 mins or less and they have a Tuktuk driver you can text to come get you!

6/10

Pleasant

28 Oct 2025

SANTOSH

The room was outdated and in need of a remodel. The staff were wonderful and the food and view were great. For the price they charge, it would be nice if they had better-furnished rooms and amenities. A nice place, but it needs some attention.

The view is the best from there.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Nora

We had a LOVELY stay. Amazing staff, great drinks, great breakfast and dinner options. Even the bathtub had a view of the lake! We loved the porch and slept like babies. It is outside of town but it's a quick 25 quetzal pp tuk tuk to town!

Friends_and_family Friends

10/10

Exceptional

27 Oct 2025

Dania

Great location, friendly staff and amazing views. Would most definitely stay again!

Leisure Friends

10/10

Exceptional

25 Oct 2025

Jean

This place went over our expectation. Great staff, clean rooms & facility, healthy breakfast options, and overall awesome atmosphere and the most important one is the awesome views of the lake and volcano. Thank you all!

Leisure Friends

10/10

Exceptional

17 Oct 2025

Jose

Very good

Leisure Family

10/10

Exceptional

16 Sep 2025

JIN BUM

Awesome spot with an amazing view of Lake Atitlán

Just a 5-minute tuk-tuk ride from both Panajachel and Santa Catarina Palopó, the location is super convenient yet tucked away in a quiet, peaceful area where you’ll truly find relaxation.

I stayed in the Iguana room, which was great. It doesn’t have a fridge, but the restaurant and kitchen area downstairs can keep your items refrigerated if needed. Very practical!

Although I didn’t get a chance to try the bar, I had dinner at the restaurant and was impressed—the Syrian dish was absolutely exquisite and paired perfectly with the wine I brought. (There’s a Q50 corkage fee, which I found very reasonable given the quality of the food and the priceless view).

The property also has a traditional Mayan sauna, which I didn’t get to try this time but definitely will in the future. It’s all done in a traditional, manual way, so you need to arrange it in advance. I highly recommend guests take advantage of this unique and relaxing experience in nature.

And finally, a big thank-you to Federico (Argentina), Andrea (Colombia), and Stephanie (Honduras)—such a warm, kind, and welcoming team. A lovely melting pot of hospitality!

Partner

10/10

Exceptional

31 Aug 2025

Emill Jose

Excellent service and personal services.

Leisure Partner

10/10

Exceptional

21 Aug 2025

VICTORIA

Excellent hotel. The staff was gracious and responsive. The food was outstanding. Plus, the view is out of this world. Loved my time at this hotel. 10/10 recommend.

Self

10/10

Exceptional

20 Aug 2025

Madison

Beautiful views in the morning. Great breakfast with incredibly kind staff. They also have their own Tuk Tuk that can take you down to the boat area to see the other villages or down into the town for only 15 Quetzales a person - or its about a 30 minute walk.

Leisure

10/10

Exceptional

18 Aug 2025

Adriana

naturally:

⸻

The staff here are truly exceptional—especially bartender Fede, manager Andrea, and Stephanie. They went above and beyond to be flexible and accommodating during an excruciating personal time for me, and I’ll never forget their kindness. The place itself is a total respite, offering unobstructed views of the volcano and lake—absolutely breathtaking, million-dollar views at an affordable price. The Lebanese cuisine is excellent, a refreshing and delicious break from the local fare. Combine that with outstanding service, and you have the perfect escape.

Leisure Friends