Name: Los Angeles Panajachel
Address: Calle Chinimaya, Calle Jon Yaxon, 3 1, Guatemala, 710, GT

2/10

Poor

26 Feb 2026

Vilma

Bad service
Breakfast not served !
Bad location!
Staff doesn’t speak English
Noisy
No elevator !!!

Friends

8/10

Excellent

13 Feb 2026

Dulce

Very nice staff, clean room. The hotel is located in an alley, so you have to drag your bags on pebbled streets to get there, as cars and buses do not enter the alley.

The person at the front desk can help with your bags at check out, and take you to the main street.

Leisure Self

10/10

Exceptional

09 Jan 2026

Deivid R

Perfect stay. Very helpful staff. Emerson was great. It felt like being at a local home.

Self

6/10

Pleasant

08 Nov 2025

Helen

I didn’t have breakfast there so I couldn’t comment on it. But the young man at the reception was very kind and he asked me if I knew that breakfast was served in the hotel.

The hotel is very close to the lake. You walk about 50 meters, then around the corner on the right hand side, you will see the lake. This is a big plus for the hotel.

Shower works well. I like it.

Leisure Self

8/10

Excellent

30 Jan 2025

Victor

Friendly staff
Fast check-in process
Neat and clean areas

Leisure Partner

6/10

Pleasant

27 Jan 2025

DONG HOON

Good place

Business_and_leisure Friends

2/10

Poor

16 Dec 2024

Ruben

Not good, I was charged more than the price recerved on line and charged twice I am still dealing with the double charges

Business

6/10

Pleasant

18 Mar 2024

Jesus

The hotel was very clean and the front desk staff were friendly however at night time you can literally hear everyone one on the road and the dogs barking into 5am.

Leisure Family

2/10

Poor

01 Aug 2023

Karina

If you like the smell of sewer as soon as you step outside your room then this is the hotel for you

Leisure Family

8/10

Excellent

03 Feb 2023

Jocelyn

Liked plants and breakfast

Leisure Self

10/10

Exceptional

29 Jan 2023

Martin

Convenient, however, it can be noisy

Partner

6/10

Pleasant

19 Nov 2022

Maria

Location was good in regards to the lake and shopping about 10 min walk.

As far as free complimentary breakfast goes… they told me I had to pay to get my child a plate of food I guess its only free to adults?.. makes no sense to me also the guests who ate prior to us had more choices so if you want a good breakfast wake up early and be the first ones there.

Leisure Family_with_children

10/10

Exceptional

25 Jul 2022

pedro

Sorpresivamente bueno por el precio que pague.

Mi estadía fue solo por una noche y mi habitación era de dos camas individuales, T.V con cable y baño privado. Todo estaba muy limpio y silencioso. El hotel en general y las habitaciones eran muy sencillas pero tenía todo lo necesario para mi viaje. La ubicación es solo a 3 bloques de la calle Santander, la cual es la principal del pueblo y a 6 bloques del embarcadero de lanchas. El desayuno se sirve en una terraza con vista al lago y el volcán y de fue pan, huevos revueltos, frijoles, frutas y café. El hotel provee agua filtrada a sus huéspedes. El wifi es gratis y el joven del front desk muy amable, muy informativo y hasta me dijo cómo ahorrar dinero en la ciudad y en las lanchas. En general lo más relevante en mi estadía fue el servicio al cliente que me dieron los empleados, fue excelente ! Lo recomiendo.

Partner

4/10

Poor

18 May 2022

Merlin

It was clean with comfortable beds and it had a nice garden. The young man who worked a couple of the nights we were there was very pleasant and worked so hard to make our stay very pleasant, but it was very hard to enjoy our stay because the place was so noisy with a very loud evangelical church next door and so many alleys around the property with motorcycles driving by all day. I was very disappointed with the young woman and a young man that were in charge of hotel a couple of nights. The young man did not even let the young woman respond when I asked questions. The hotel's location is very inconvenient for walking. I will not return.

Leisure Family

4/10

Poor

30 Apr 2022

Joaquin

It’s not the best option in Panajachel, but it does include breakfast for a low price. They need to clean the bathrooms and the bed sheets too. Also, the door from the room # 8 was not working well. The staff is friendly and the place where this hotel is located used be quiet during the 3 days we were there.

Leisure Friends

8/10

Excellent

03 Mar 2022

Micheal

Heavy sleepers only.

The hotel is a bit out of the main tourist area so you would think it would be quiet, but the hotel has a very noisy at late hours set of neighbors which make it challenging for light sleepers like me. Plus, the hotel description claims room darkening curtains, but I was in 2 rooms and looked in several others, and there are no curtains in most rooms and very thin ones in the others. I've been in darker solariums at sunrise. So the noise makes it hard to get to sleep early and the sun makes it hard to stay asleep.
The staff are very friendly and the hotel is old but clean. The fescy on hotels.com says they speak Spanish and English, but no one I encountered over 2 days spoke even a little English. No issues, it is a Spanish speaking country, but just be aware you need to speak some Spanish if you want an easier stay.

Friends_and_family Family

6/10

Pleasant

30 Jan 2022

Max

Place is ok good for a couple night, the only concern is the bed, you can fell mattress’s springs.

8/10

Excellent

07 Nov 2021

Cristian

It is located near Lake Atiltlan

Leisure Family_with_children

8/10

Excellent

24 Sep 2021

David

Two blocks from the main street so convenient and quiet.

Leisure Self

2/10

Poor

04 Sep 2021

Jose

Not the best for the money

Business_and_leisure Family_with_children

6/10

Pleasant

12 Jan 2021

Marvin V.

Basic

A place equipped with the basics, it has no water between 10 at night and 7 in the morning.

Friends_and_family Family

10/10

Exceptional

24 Nov 2020

Edwin

Great hotel to spend the night, cozy and clean. Friendly staff at the office.
Buen hotel para pasar la noche, comodo y limpio. Personal amable y amigable en la officina.

Friends_and_family Family

6/10

Pleasant

25 Dec 2019

Mor

Nib

Partner

10/10

Exceptional

15 Sep 2019

Jose

Excellent service, good parking, clean rooms, good location

Leisure Partner

8/10

Excellent

21 Jul 2019

Verified traveler

Great little hotel. Family run. Fairly close to the lake. A block and a bit off the Main Street. Very clean rooms, a bit small. Great private bathroom with a shower but no hot water.
Great breakfast included in the price

Leisure

10/10

Exceptional

06 Mar 2019

Sarah

Great hotel

This hotel was such a pleasant surprise! We chose it because they had large rooms that would fit our family of 7. For the price I wasn't expecting much, but we were pleasantly surprised. We arrived a little after midnight and they were there to let us in and get us settled. Breakfast was amazing! Fresh baked food and fresh fruit up on the rooftop terrace. It was an amazing welcome to Guatemala! The staff were all so kind and helpful. Would highly recommend!

Family

6/10

Pleasant

11 Jan 2019

Verified traveler

Slightly odd place, apparently built for Chinese tourists or business travelers (Chinese statues outside and in hall). Very roomy and ridiculously well equipped in terms of electric kitchen gadgets -- blender, toaster etc. Near the airport, which is what we wanted.

Partner

6/10

Pleasant

31 Dec 2018

Verified traveler

It should be clear that it is in an alley within an alley and it can be very dangerous at night, it is a 3 block walk to get to a Main Street. The hotel is very noisy at night, sine the rooms have metal doors you can hear all your neighbors and people going in and out.

8/10

Excellent

06 Dec 2018

Verified traveler

I was generally happy except for missing any kind of clothing cabinet or at least a standing hanger, at least one chair (I had to grab one from outside) and a small table (I had to use the bedside table for that).

Leisure Self

2/10

Poor

22 Jan 2026

Kleber

Se eu puder dar um conselho, ABSOLUTAMENTE NAOOOO FIQUE NESTE “hotel”. Eu não sei nem por onde começar: sujo demais, até uma maçã PODRE tinha embaixo da cama quando chegamos. Tudo caindo aos pedaços. Tínhamos três diárias e só conseguimos tomar café em um dia, nos outros não tinha café e nem ninguém pra servir, tivemos que tomar fora. O chuveiro virava uma piscina, a água voltava inteira do ralo e era impossível demorar no banho. A localização é PESSIMA! Num beco super escuro e sujo. Enfim, foi o pior lugar que já fiquei na vida. Na recomendo!

Friends_and_family Family

8/10

Excellent

05 Jan 2026

Diana

El checking un poco tarde

Leisure Partner

10/10

Exceptional

10 Aug 2025

Alec

Cordialidad y silencio.

Business_and_leisure Friends

8/10

Excellent

11 Mar 2025

Ka Man Teresa

獨遊入

太嘈吵，因周圍住宅及多電單車出入，居民深夜街頭談話，遠離市居及超市，但價錢合理包早餐，不能要求太多。入住安全為首要原因。因太嘈吵要求換房，職員亦落意安排比較清靜一間，能在這渡過美好回憶。

Self

8/10

Excellent

12 Jan 2025

Josué

El hotel es muy sencillo, pero tiene lo básico para una estancia en Panajachel. Tomando en cuenta que lo que uno necesita es un lugar para dormir y bañarse. Tiene ducha con agua caliente, televisión, cama cómoda. Las señoras del aseo muy amables y el desayuno estaba delicioso.

Leisure Family

4/10

Poor

05 Jan 2025

ADRIAN EMMANUEL

La ubicación real del Hotel no coincide con la que muestran en el mapa, es al fondo de un callejon que de primera vista no se ve muy seguro, al final te das cuenta que es seguro pero la primera impresion es mala. Cuando llegue no habia nadie en la recepcion. Justo a lado hay una iglesia, y el domingo por la noche me toco muchisimo ruido de musica y gente cantando de la iglesia. En la noche cierran la puerta principal y nadie te avisa que tienen una a un lado que debes usar en caso de que quieras salir por la noche. La habitacion estaba bien pero le hacen fala detalles de mantenimiento.

Self

6/10

Pleasant

02 Mar 2024

Erick

Quizas las fotos presentan otras expectativas

Leisure Family

10/10

Exceptional

09 Jan 2024

Glorimar

Para el precio no se puede pedir más. Suficiente para resolver. Tuvimos bien servicio y trato.

Leisure Partner

10/10

Exceptional

18 Jan 2023

SILVIA

Una propiedad muy bien

Business_and_leisure Family

10/10

Exceptional

13 Jul 2022

Dalila

Buena experiencia

Excelente hotel, recomendable.

Self

2/10

Poor

11 Mar 2022

Hollivan

Nada que ver con las fotografias que muestra la entrada es complicada y esta en una zona riesgosa

Leisure Family

8/10

Excellent

22 Jan 2022

Eugenia

Bonito lugar

Friends_and_family Family

8/10

Excellent

04 Oct 2021

Ana

Ok

Leisure Family

10/10

Exceptional

03 Aug 2021

Verified traveler

El parqueo estaba muy cerca. Me encantó mi cuarto y el wifi estaba muy rápido.

Leisure Friends

2/10

Poor

29 Jun 2021

Verified traveler

El lugar es sucio no había agua caliente el personal no resolvió nada

Leisure Family

8/10

Excellent

25 Jan 2020

Verified traveler

Nieuwe gedeelte prima

Kreeg een upgrade naar het nieuwe gedeelte. Ziet er mooier uit dan het oude gedeelte. Jammer dat het ontbijt maar van 8-9 uur is waardoor ik niet kon ontbijten op de 2 dagen dat ik een excursie had. De meneer vroeg wel of ik niet wilde ontbijten, hij is heel attent maar spreekt geen Engels. De eerste dag moest ik zoeken waar ik kon ontbijten en duurde het lang voor het ontbijt klaar was. 2de ontbijt op het dakterras was snel.
Mijn kamer grensde aan het steegje waar de kerk aan ligt. De eerste avond dacht ik dat er een disco was en ben gaan kijken. Bleek de kerk te zijn die zoveel lawaai produceert. Iedere avond van ongeveer 7-9 was er herrie. Als je om die tijd gaat eten ontloop je dat.
Verder prima op loopafstand van de hoofdstraat en het meer of voor 5 Quetzales een tuktuk.

Self

8/10

Excellent

28 Dec 2019

Soila

Muy limpio , y cómodo, sus instalaciones son muy agradables para el descanso, el único inconveniente es el acceso al estacionamiento, muy reducido el espacio

Leisure Family

2/10

Poor

27 Dec 2019

Verified traveler

El PEOR HOTEL de Panajachel.

El peor hotel y servicio que he reservado en hoteles.com, se reservo una habitacion cuadruple y solo asignaron una doble con cargos extras, pesima ubicacion y engañosas fotografias del hotel y habitaciones.

Friends_and_family Family

2/10

Poor

02 Dec 2019

Verified traveler

Al principio, tuve un poco de problema con la reserva, que Expedia, agilmente soluciono.

Despues, lastimosamente se fue la energia electrica en el pueblo, tema que queda fuera de los alcances del Hotel, pero no tenian ninguna medida alterna para que tuvieramos energia electrica y lo peor, agua potable. La energia volvio a las 11 am, pero el Hotel tuvo problemas con el sumimistro de agua. No hubo agua el resto de la noche. Se restablecion hasta como las 6:30 am.

Al hacer el check out, tuve que esperar casi media hora, por que no habia nadie que atendiera.

Por ultimo, a mi criterio muy personal, el costo/benefecio no es muy bueno.

Lo que si tengo que decir, es que la dueña se porto muy amable pero que hay aspectos a mejorar.

Leisure Self

6/10

Pleasant

16 Jul 2019

Verified traveler

No me gusto la ubicación malo tambien en la atención

Leisure Family

6/10

Pleasant

07 Mar 2019

carlos

Intalaciones nuevas , camas buenas y limpieza buena, solo esta un tanto escondido, calle muy estrecha y poco parqueo, se fue la luz en la ciudad por 24 hrs o mas y no hubo apoyo para tener luz en las habitaciones, ni candelas, tuve que ir a comorarlas , ademas al no haber luz los hospedados que llegaron tarde esa noche no abrian la puerta por que no hubonquien abriera, dando de gritos por dos horas hasta que les abrieron lanpuerta, fue totalmente incomodo.

Family