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Oaks Mackay Rivermarque Hotel

Central Coast - QLD · Australia

55-63 River StreetView location

8.4/10Excellent592 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort8.4/108.4
Condition8.4/108.4
Location8.6/108.6
Neighborhood8.8/108.8
Value8.4/108.4
Amenities8.4/108.4
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Oaks Mackay Rivermarque Hotel

MODERN APARTMENTS IN THE HEART OF MACKAYMACKAY HOTEL APARTMENTSFor the finest hotel apartments in Mackay, look no further than Oaks Mackay Rivermarque Hotel.

With contemporary, stylish apartments located on the iconic Pioneer River in central Mackay, you'll discover bright, modern and spacious apartments just a short walk from all the city has to offer. The restaurant is also open on weekends during this hour. Saturday 7:30am-10:00am (breakfast) and 5:00pm-8:00pm (dinner)Sunday 7:30am-10:00am (breakfast).

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With a stay at Oaks Mackay Rivermarque Hotel in Mackay (City Centre), you'll be within a 5-minute walk of Bluewater Lagoon and Caneland Central. This hotel is 0.4 mi (0.7 km) from Artspace Mackay and 0.5 mi (0.8 km) from Jubilee Park.

Make yourself at home in one of the 72 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Featured amenities include express check-out, dry cleaning/laundry services, and an elevator.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:30 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 1 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Parking height restrictions apply.
  • Special Instructions
    The front desk is open daily from 6 AM - 10:30 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately AUD 25 to 30 for adults, and AUD 10 to 20 for children
    • Secured self parking fee: AUD 5.00 per day
    • Crib (infant bed) fee: AUD 20.0 per night
    • Rollaway bed fee: AUD 65.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Bluewater Lagoon 0.3 km / 0.2 mi
Caneland Central 0.3 km / 0.2 mi
Artspace Mackay 0.7 km / 0.4 mi
Jubilee Park 0.8 km / 0.5 mi
Mackay Enertainment and Convention Centre 1 km / 0.6 mi
Ken Burgess Orchid House 2.1 km / 1.3 mi
Harrup Park 2.8 km / 1.7 mi
Great Barrier Reef Arena 2.8 km / 1.8 mi
Mackay Basketball Stadium 3.4 km / 2.1 mi
Town Beach 3.4 km / 2.1 mi
Pioneer Valley 3.4 km / 2.1 mi
BB Print Stadium 3.5 km / 2.2 mi
Icon Cancer Centre Mackay 3.6 km / 2.2 mi
Mackay Base Hospital 3.8 km / 2.3 mi
Mackay Regional Botanic Gardens 4.4 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 72
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Airport
  • Harbour
  • Entertainment Area
  • Car parkExtra charge
Show 32 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Laundry service
  • Lift access
  • Gym
  • Clothes dryer
  • BBQ facilities
  • Electric kettle: 1
  • Café
  • Bar
  • Restaurant
  • Highchairs
  • Air conditioning in Restaurant
  • Breakfast room
  • Secretarial service
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Outdoor freshwater pool: 1
  • Breakfast
  • Breakfast served to the tableExtra charge
  • Hot breakfastExtra charge
  • Breakfast a la carteExtra charge
  • À la carte dinnerExtra charge
  • Set menu dinnerExtra charge
  • Breakfast and dinnerExtra charge
  • Special dietary optionsExtra charge
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT EXECUTIVE KING BEDAPARTMENT • EXECUTIVE KING BEDAPT.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Oaks Mackay Rivermarque Hotel

    APARTMENT EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 53 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    53 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Kitchen utensils, plates & cups
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Kitchenette
    • Kitchen
    • Fridge
    Show all 25 amenities
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Toaster: 1
    • Dining Area
    • Clothes Dryer: 1
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Oaks Mackay Rivermarque Hotel

    DOUBLE STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    53 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Kitchen utensils, plates & cups
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Kitchenette
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Toaster: 1
    • Dining Area
    • Clothes Dryer: 1
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE ONE BEDROOMAPARTMENT • EXECUTIVE ONE BEDROOM • 1 Bedroom • 46 m²APT.B1-EJ
    APARTMENT EXECUTIVE ONE BEDROOMPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Electric Kettle: 1
    • Clothes Dryer: 1
    • Dining Area
    • Housekeeping
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    Show all 23 amenities
    • Microwave
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Kitchenette
    • TV
    • Hairdryer
    • Bathroom: 1
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Oaks Mackay Rivermarque Hotel

    APARTMENT EXECUTIVE ONE BEDROOM

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-EJ

    Room amenities

    • Electric Kettle: 1
    • Clothes Dryer: 1
    • Dining Area
    • Housekeeping
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Kitchenette
    • TV
    • Hairdryer
    • Bathroom: 1
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Oaks Mackay Rivermarque Hotel

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE TWO BEDROOMSAPARTMENT • EXECUTIVE TWO BEDROOMS • 2 Bedrooms • 93 m²APT.B2-EJ
    APARTMENT EXECUTIVE TWO BEDROOMSPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    93 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Living room: 1
    • Toiletries
    • Desk
    • Cable TV
    • Individually adjustable air conditioning
    • Bathroom: 1
    • Hairdryer
    • Dishwasher
    Show all 26 amenities
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Alarm clock
    • Electric Kettle: 1
    • Clothes Dryer: 1
    • Dining Area
    • Radio
    • TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Oaks Mackay Rivermarque Hotel

    APARTMENT EXECUTIVE TWO BEDROOMS

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    93 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-EJ

    Room amenities

    • Living room: 1
    • Toiletries
    • Desk
    • Cable TV
    • Individually adjustable air conditioning
    • Bathroom: 1
    • Hairdryer
    • Dishwasher
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Alarm clock
    • Electric Kettle: 1
    • Clothes Dryer: 1
    • Dining Area
    • Radio
    • TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Oaks Mackay Rivermarque Hotel

    APARTMENT KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO KING BEDSAPARTMENT • TWO KING BEDSAPT.2K

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Oaks Mackay Rivermarque Hotel

    APARTMENT TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Oaks Mackay Rivermarque Hotel

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Oaks Mackay Rivermarque Hotel

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 46 m²APT.B1
    APARTMENT ONE BEDROOMPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wake-up service
    • Wi-fi
    • Washing machine
    • Tea and coffee making facilities
    • Balcony
    • Wheelchair-accessible
    • Microwave
    • Ironing set
    Show all 25 amenities
    • Individually adjustable air conditioning
    • Fridge
    • Kitchen
    • Electric Kettle: 1
    • Clothes Dryer: 1
    • Dining Area
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Housekeeping
    • Bathroom: 1
    • TV
    • Hairdryer
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Oaks Mackay Rivermarque Hotel

    APARTMENT ONE BEDROOM

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Room amenities

    • Wake-up service
    • Wi-fi
    • Washing machine
    • Tea and coffee making facilities
    • Balcony
    • Wheelchair-accessible
    • Microwave
    • Ironing set
    • Individually adjustable air conditioning
    • Fridge
    • Kitchen
    • Electric Kettle: 1
    • Clothes Dryer: 1
    • Dining Area
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Housekeeping
    • Bathroom: 1
    • TV
    • Hairdryer
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVE TWO BEDROOMSTWIN • EXECUTIVE TWO BEDROOMSTWN.B2-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Oaks Mackay Rivermarque Hotel

    TWIN EXECUTIVE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.B2-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Oaks Mackay Rivermarque Hotel

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Oaks Mackay Rivermarque Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 36 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Tea and coffee making facilities
    • Mini fridge
    • Microwave
    • Bathroom: 1
    • Hairdryer
    • Electric Kettle: 1
    • Dining Area
    • Housekeeping
    Show all 17 amenities
    • Wake-up service
    • Wi-fi
    • Individually adjustable air conditioning
    • Ironing set
    • TV
    • Cable TV
    • Desk
    • Toiletries
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Oaks Mackay Rivermarque Hotel

    Double or Twin STANDARD

    Room photos

    3 photos

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    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Tea and coffee making facilities
    • Mini fridge
    • Microwave
    • Bathroom: 1
    • Hairdryer
    • Electric Kettle: 1
    • Dining Area
    • Housekeeping
    • Wake-up service
    • Wi-fi
    • Individually adjustable air conditioning
    • Ironing set
    • TV
    • Cable TV
    • Desk
    • Toiletries
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE ONE BEDROOMRoom • EXECUTIVE ONE BEDROOMROO.B1-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Oaks Mackay Rivermarque Hotel

    Room EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1-EJ

    Limited room details from hotel

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  • Room EXECUTIVE TWO BEDROOMSRoom • EXECUTIVE TWO BEDROOMSROO.B2-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

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    Oaks Mackay Rivermarque Hotel

    Room EXECUTIVE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2-EJ

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  • QUADRUPLE EXECUTIVE ONE BEDROOMQUADRUPLE • EXECUTIVE ONE BEDROOMQUA.B1-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Oaks Mackay Rivermarque Hotel

    QUADRUPLE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVEAPARTMENT • EXECUTIVEAPT.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

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    Oaks Mackay Rivermarque Hotel

    APARTMENT EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDROOMSRoom • TWO BEDROOMSROO.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Oaks Mackay Rivermarque Hotel

    Room TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDROOMRoom • ONE BEDROOMROO.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Oaks Mackay Rivermarque Hotel

    Room ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Oaks Mackay Rivermarque Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Oaks Mackay Rivermarque Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 93 m²APT.B2
    APARTMENT TWO BEDROOMSPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    93 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Kitchenette
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    Show all 29 amenities
    • Individually adjustable air conditioning
    • Living room: 1
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Toaster: 1
    • Oven: 1
    • Dining Area
    • Clothes Dryer: 1
    • Bathroom: 2
    • Shower: 1
    • Hairdryer
    • TV
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Oaks Mackay Rivermarque Hotel

    APARTMENT TWO BEDROOMS

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    93 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Room amenities

    • Kitchenette
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Individually adjustable air conditioning
    • Living room: 1
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Toaster: 1
    • Oven: 1
    • Dining Area
    • Clothes Dryer: 1
    • Bathroom: 2
    • Shower: 1
    • Hairdryer
    • TV
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Oaks Mackay Rivermarque Hotel

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Oaks Mackay Rivermarque Hotel

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Oaks Mackay Rivermarque Hotel

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVE KING BEDQUADRUPLE • EXECUTIVE KING BEDQUA.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Oaks Mackay Rivermarque Hotel

    QUADRUPLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Oaks Mackay Rivermarque Hotel

8.4
Excellent
592 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
8.6 /10
Neighborhood
8.8 /10
Value
8.4 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
04 Jul 2026
Amanda
Stayed 1 night in a studio room with breakfast. Room is clean, bed is super comfy. Breakfast was good (select from the menu, 1 food item & 1drink). Convenient location.
Partner
8/10
Excellent
19 Jun 2026
Brandon
Friendly staff
10/10
Exceptional
17 Jun 2026
Jarran
Very clean room and spacious for the price value for money could not fault at all
Business
10/10
Exceptional
31 May 2026
Phil
Great location, amenities including gym were excellent and the cafe/restaurant was fantastic.
Self
10/10
Exceptional
26 May 2026
Brett
I try and make a point of staying at the oaks, the rooms are always clean and well presented.
Staff are very professional especially Theo he’s always on the ball and can generally sort any issues.
Self
10/10
Exceptional
26 May 2026
DAVID
“Great stay overall. The room was very clean and tidy, the staff were friendly and helpful, and the breakfast was good with plenty of options. The kitchen facilities were handy and everything was well maintained. Would definitely stay again.”
8/10
Excellent
28 Apr 2026
meghan
Great location big rooms. They forgot an extra towel in our room as we had 2 adults and 1 child. Didn’t like that the parking wasn’t free but all good because plenty of parking out the front of the hotel.
Family_with_children
10/10
Exceptional
05 Apr 2026
Margaret
Easy check in, helpful staff, clean room and central to amenities.
Friends_and_family Friends
8/10
Excellent
07 Feb 2026
Liz
Really great value for money with included breakfast. Very central. Staff were friendly
8/10
Excellent
17 Jan 2026
Steve
Spacious well fitted out two bed apartment. Excellent breakfast and friendly staff. Easy to walk a few blocks to restaurants and riverside walk.
Leisure Family
10/10
Exceptional
22 Dec 2025
Emily
Clean, secure - great stay for families. Thank you to the lovely lady at reception who was very helpful. The cafe downstairs - delish breakfast!
10/10
Exceptional
22 Dec 2025
Alison
Fantastic, stay welcoming Staff. Beautiful clean comfortable safe rooms.
Friends_and_family Family
8/10
Excellent
11 Dec 2025
Helen
Room was clean, staff friendly & helpful
Friends_and_family Friends
10/10
Exceptional
07 Dec 2025
Carolyn
We had to move rooms due to an emergency and the staff were awesome. And we appreciated it so much.
Leisure Family
10/10
Exceptional
04 Dec 2025
Suzanne
Great staff especially Theo. Very helpful
8/10
Excellent
02 Dec 2025
Melissa
Staff
Leisure Partner
10/10
Exceptional
01 Dec 2025
Emma
Staff lovely, clean, tidy, quiet.
Leisure Family
10/10
Exceptional
17 Nov 2025
Debra
NA
Leisure
8/10
Excellent
14 Nov 2025
James
Nice motel good breakfast
10/10
Exceptional
03 Nov 2025
Tracey
The room was spacious, comfortable and the bed was huge. The bathroom was designed for disabled access so had plenty of space. Kitchen facilities were excellent.
Leisure Family
10/10
Exceptional
15 Oct 2025
Melissa

Chess

Was great love the chess board on the roof clean bbq are greatt staff
Friends_and_family Friends
10/10
Exceptional
06 Oct 2025
Carole
The breakfast being included was great. The cafe did a really nice breakfast.
Leisure Partner
10/10
Exceptional
21 Sep 2025
Ronald
The staff were helpful and pleasant. Close to lots of shopping and dining options. Plenty of parking.
Leisure Partner
4/10
Poor
18 Aug 2025
david

Oaks pool customer service

Internet not working in our room and staff don’t care, told that was normal after trying to connect, 2 visits to reception as room phone didn’t work either, staff didn’t care that it wasn’t working, no offer for compensation, didn’t care they I was going to leave a bad review, other wise room was good
Partner
10/10
Exceptional
12 Aug 2025
Carol
Very good hotel. Staff are helpful and friendly. Facilities clean and comfortable.
8/10
Excellent
12 Aug 2025
Brooklyn

Good 6/10

Hotel room was good, comfy beds but not good for a sleep in.. lots of sun light comes through the blinds early in the morning as blackout curtains are not used. Would be a lot better with blackout curtains. We were given a 10% card for the restaurant below and we were informed this was for all drinks/meals over the weekend - as we found out when ordering it is only dinner meals so that was a bit disappointing as we had brekky there everyday of our stay
Friends_and_family Friends
10/10
Exceptional
11 Aug 2025
Carol
Very quiet snd comfortable. Staff very friendly and efficient.
2/10
Poor
10 Aug 2025
Brendan
This place is as corrupt as the 2020 US election. Arrived at 2.45pm and room wasn’t ready. Told to come back in half an hour. Finally checked in, bathroom floor wet and took about 3 hours to dry out. Next morning went for breakfast as it was included in the room, but told a water main had burst in the kitchen so no breakfast. Was told we would be credited breakfast, but haven’t seen a single cent credited. Tried contacting them twice, nothing but thieves and pimps running this joint.
Leisure Family_with_children
10/10
Exceptional
27 Jul 2025
Brady
Clean and modern apartment. Nice view. 10 out of 10
Business
10/10
Exceptional
17 Jul 2025
Jenna
Friendly staff at check in and the room was beautiful and spacious. Will be back next year for our work trip.
Business
10/10
Exceptional
02 Jul 2025
Robert
.
Business Partner
8/10
Excellent
25 Jun 2025
Gracie
I really liked the cleanliness and the music playing in the room on arrival set the mood and the relaxed environment.
I did not like the outside appearance looking run down. A few maintenance of the property would achieve the safety and security of the area.
Business_and_leisure Self
10/10
Exceptional
18 Jun 2025
Jo
Great location with shopping centre one block away. Plenty of restaurants to choose from within walking distance. Rooms were clean… staff were helpful .. this was the second time we have stayed here and will not hesitate to stay here again.
Partner
8/10
Excellent
27 May 2025
Emma
It is in a very convenient area. Easy to park at as well.
10/10
Exceptional
26 May 2025
Redfield
service was excellent
Business Self
8/10
Excellent
14 May 2025
Donna
Great location handy to major shopping Centre. Felt like carpet had been cleaned prior to checking in as it was wet. Little disappointed that it was advertised with breakfast included which was part of the reason I chose this location, however the restaurant was closed for the Labour day holiday on the Monday.
Leisure Family
8/10
Excellent
10 May 2025
Amanda

Overnight stay

The location is convenient with secure parking. My room was a ‘hotel’ style room, very spacious, comfortable king bed, bathroom was clean with good water pressure in the shower; breakfast in the restaurant downstairs very nice. My only negative is the stains on the carpet in the room (105b), makes the room appear dirty.
Self
6/10
Pleasant
18 Apr 2025
Kylie
Unit was a bit run down, traffic noise was an issue too.
Leisure Partner
10/10
Exceptional
03 Apr 2025
Renee
Love this place!
Leisure Partner
10/10
Exceptional
03 Feb 2025
Drew
Great stay
8/10
Excellent
11 Jan 2025
Paula
The Oaks was conveniently located and comfortable.
Leisure Family
10/10
Exceptional
07 Jan 2025
Ben
Service was great. This was a last minute reservation and they were very accommodating to me and my family! We had a great time here, room was spacious and quite equipped with everything we needed and the gym and pool was amazing too! Great spot, conveniently located near town close to the lagoon, mall and other eateries. Would highly recommend.
Leisure Family_with_children
8/10
Excellent
02 Jan 2025
brian
ok
10/10
Exceptional
01 Dec 2024
David
The breakfast thrown in was a great touch. I enjoyed the stay and will definitely be going back.
Leisure Partner
8/10
Excellent
27 Oct 2024
Andrew
Comfortable and convenient stay, Dee & the other team on reception where fabulous, helpful and friendly. Marque restaurant was great, good breakfast and coffee with friendly helpful staff and plenty of options.
Leisure Family
10/10
Exceptional
18 Oct 2024
Margaret
Car park is very difficult to work out where you can park.
Leisure Partner
10/10
Exceptional
15 Oct 2024
Andrew
Always good to stay at the Oaks.
Business
6/10
Pleasant
15 Sep 2024
Kiri
I had a horrible nights sleep due to some kind of banging noise - like an opening and closing of a door - I alerted staff earlier that evening and asked if i could change rooms but there was no rooms avilable that night. I spoke to staff in the morning of this issue and they were kind and compassionate. Made me a coffee for my troubles and offered a complementry night stay for the terrible sleep i had, I got woken up at 5.30am and the banging was still going on around 10.30pm so I was so grateful and will give Oaks another try. Hopefully a better experience. The bed was comfortable and the room was clean. Will hope for a quieter room on my next stay.
Self
10/10
Exceptional
18 Aug 2024
Tim
Nice quiet rooms, helpful receptionist and could walk to everything we needed
Leisure Family
8/10
Excellent
04 Aug 2024
Malcolm
Great staff that are willing to help as needed. The facility is in need of an overhaul but the location is great, easy walk to either Canelands shopping centre or MacKay CBD. The secure parking was great. We would definitely stay in the location again with three other hotels to compare prices with, River Oaks is worth a look if staying in MacKay.
Business_and_leisure Family
8/10
Excellent
28 Jul 2024
Beverley
Breakfast included was amazing at cafe
10/10
Exceptional
22 Jul 2024
Emma
Decent parking, ice and close to shopping and very accommodating to a late check in.
Leisure Family
6/10
Pleasant
06 Jul 2024
Tracey
Overall experience was disappointing. No wifi given apparent overuse by guests. Tried to phone reception, but phone had no dial tone. TV had limited usage in view of no wifi. Good breakfast and clean room.
Leisure Family
8/10
Excellent
28 Jun 2024
shane
Location and frie staff
4/10
Poor
08 Jun 2024
Amy
Staff were lovely, but rooms were super smelly (like a mouldy smell).
Friends in another room had the same experience.
Leisure Self
6/10
Pleasant
22 May 2024
Derek
While the staff were friendly and very helpful they were let down by the facilities.

We had a standard room so don’t expect the world but in a twin room there were only 4 coat hangers and 2 small bedside draws. No other draws or storage.

A microwave wave is provided but no cutlery, plates or bowels so unless you can heat in a cup and eat with your fingers - good luck.

The internet was nonexistent. Able to connect in the hallway but lost connection on entering the room. Able to get a perfect connection while out walking one street over though!

Somewhat disappointing I must say.
Leisure Family_with_children
10/10
Exceptional
08 Mar 2024
Abel

Great for a longer work trip

Great for a longer work trip, will see me again.
Business
10/10
Exceptional
17 Feb 2024
Sherona
Fantastic stay here and lovely south african lady at reception.
Business_and_leisure Partner
4/10
Poor
16 Jan 2024
Cherrie
Furniture was ripped in lounge-tv in lounge didn’t work - paint peeling in ensuite- this was meant to be an executive apartment- certainly significantly below standard.
Leisure Family
10/10
Exceptional
02 Jan 2024
Andries
Great hotel, clean and safe
Leisure Self
2/10
Poor
31 Dec 2023
Venesa
The receptionist was lovely. The room was sub standard for the price. It stunk of bleach, coming from bathroom sink. The tiles had dirty work boot prints all over them. The fans were covered in thick dust. The room was hot upon arriving and didn't seem to cool down. The bedrooms had better aircon. The balcony had 2 chairs and 1 small table. Room was booked for 3 people and slept 4. The dining table had rust and long time grim under glass. Only one of the 2 keys given to us worked. The pool has rubbish all around it. Loads in the garden beds.
On the plus side the beds were comfortable. For the price, I would stay elsewhere.
Leisure Family
8/10
Excellent
08 Dec 2023
Tricia
Myself and my family find the oaks very comfortable and ideal to convenience
But each time we had been there the quality of furniture and repairs needed makes it quite questionable for the value of money I spend to stay there
Leisure Family
8/10
Excellent
14 Nov 2023
Robert
Proximity to Canelands, Great bathroom. Spotlessly clean
Leisure Partner
8/10
Excellent
31 Oct 2023
Sheree
.
8/10
Excellent
18 Oct 2023
Robyn
The lounges in reception really need replacing - doesn’t give a good first impression. Carpet in room very worn. Housekeeping is hit and miss. Sometimes bed made but not always and missed us completely one day (as we returned late we couldn’t tell anyone reception was closed). Restaurant isn’t always open so forget room service. The room we were in was extremely hot for October and the Aircon doesn’t go lower than 19 so rather uncomfortable and doesn’t cool down until late evening. Rather disappointed as we often stay at Oaks (and are away usually 200-300 nights per year) and this isn’t their usual standard.
Business Partner
6/10
Pleasant
15 Oct 2023
Katie
.
8/10
Excellent
06 Oct 2023
Naomi
Room had a few issues, cracks in the walls in 3 places, very noisy dryer and exhaust fan in bathroom, tv issues but overall very handy to retail and dining outlets.
Leisure Partner
8/10
Excellent
01 Sep 2023
Quinnton
Good stuff
10/10
Exceptional
17 Aug 2023
Kisita
Clean and modern rooms with kitchenette, everything you need to prepare a simple meal and also a great restaurant downstairs with excellent food and live music.
10/10
Exceptional
03 Aug 2023
Scott
Very easy to get around.
8/10
Excellent
27 Jun 2023
Homayoun
Close to shopping centre
Business_and_leisure Family
8/10
Excellent
18 Jun 2023
Robert
Friendly staff nice atmosphere
6/10
Pleasant
02 Apr 2023
Prabjot
Staff were good with easy checkin and checkout. Room carpets need a clean and bathroom door lock doesn't line up so it can't be locked or stay closed.
Leisure
2/10
Poor
11 Jan 2023
Jason
Very noisy, bed was uncomfortable hardly slept.
Business Self
8/10
Excellent
22 Nov 2022
Cameron
Nice property, very close to town and restaurants. Easy walk to town
Business Self
10/10
Exceptional
02 Oct 2022
Lindsay
It felt like we had the place to ourself. It was a brilliant room opening straight to the pool.
Leisure Partner
10/10
Exceptional
23 Sep 2022
Craig
Modern, well looked after. close to everything around town
Business
10/10
Exceptional
13 Aug 2022
Samantha
Location was great. Secure parking a bonus and close to everything!
Leisure Partner
8/10
Excellent
26 Jun 2022
Dean Mervyn
.
Leisure Partner
8/10
Excellent
12 Jun 2022
Michael
This was an overnight stay on our way to Airlie Beach and was adequate for that.
Leisure Partner
6/10
Pleasant
03 Jun 2022
Marcia
Reception had only one staff on duty. & guests waiting 20 plus minutes to check in.We were 3rd of 7 waiting. Only 1 key available. No compendium in room. No instructions for phone, reception, air con etc. Lounge had several tears in seating.Very noisy at night
Bedding was comfortable. Shower hot.
Leisure Friends
8/10
Excellent
29 May 2022
Ryan
Great. Friendly
Business
10/10
Exceptional
03 May 2022
Graham
So close to everything we needed
Leisure Family
10/10
Exceptional
26 Feb 2022
Cameron
clean and comfortable easy walk to city centre.
good dinning and bar down stairs
Business Self
6/10
Pleasant
24 Feb 2022
Peter
Clean, comfortable wth a very comfortable bed and selection of pilllows.
Business Self
8/10
Excellent
20 Jan 2022
michael
Clean, helpful staff
Leisure Family_with_children
10/10
Exceptional
08 Jan 2022
Damien
Location and area
Business Friends
8/10
Excellent
28 Dec 2021
Steven
Great location
Leisure Family
10/10
Exceptional
19 Dec 2021
Jamie
Shampoo and conditioner not great
Business Family
6/10
Pleasant
12 Dec 2021
Shannon
No batteries for the remotes
Tv reception was terrible couldn’t watch tv
No remote for bedroom tv
Radio stereo didn’t work
More lights up around the pool area with kids
Pay extra $60 to book through Wotif then through the hotel?
Business_and_leisure Family
6/10
Pleasant
20 Nov 2021
Verified traveler
Hole in wall
Business_and_leisure Self
10/10
Exceptional
10 Oct 2021
Janeen
Very good location for shopping and walking
Leisure Partner
10/10
Exceptional
09 Oct 2021
CATHERINE
The room was spacious and modern.
Leisure Family
8/10
Excellent
09 Oct 2021
Susan
Nice apartment but maintenance was not the best. Broken towel rail, split in the sofa. Close to the walking track along the river.
Leisure Family
8/10
Excellent
18 Sep 2021
Briohny
It was a good location and had everything we needed.
Leisure Friends
8/10
Excellent
27 Aug 2021
Kylie
I like the location and the fact you can walk to restaurants.
I would prefer the bed not to be made with a doonah.
I was too hot. We dont use aircon. Just a little thing.
Leisure Partner
4/10
Poor
09 Aug 2021
Philip

Never stay at Oaks in Mackay

We arrived only to be told that they didn't have our booking. Luckily I had printed out the confirmation and still they couldn't find it. After 20 frustrating minutes while the staff tried to figure things out, we were told that there had neem a major water leak and we were redirected to another Oaks apartment hotel. This one was not very clean. All in all, very disappointing
Partner
2/10
Poor
16 Jul 2021
Verified traveler
The restaurant service was terrible. The girls serving us had to be torn away from giggling behind the counter to serve their only customers, us. The food was horrible. I ordered char grilled rib eye steak. Got boiled scotch fillet. Chips were not nice. Room had ants all through it. TV was tiny and this was in an executive sweat. Linen smelt odd and hall way smelt disgusting. Even though we got the executive sweat we were asked to pay $5 to park in secure parking. Have stayed in other Oaks hotel with no issues but this will be the last time.
Leisure Family
6/10
Pleasant
15 Jul 2021
Verified traveler
Property wasn't clean properly and had ants all through it. When we told staff there was ants throughout the room they didn't apologies but just said they come in when its wet.
Business Self
10/10
Exceptional
30 Jun 2021
Verified traveler
Spacious one bed apartment with lovely walk out patio (1st floor)... staff couldn’t be more helpful
Self

Location & surroundings

Oaks Mackay Rivermarque Hotel
55-63 River Street, Mackay, Australia

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Oaks Mackay Rivermarque Hotel

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