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Alara Motor Inn

Central Coast - QLD · Australia

52 Nebo RoadView location

9.0/10Excellent393 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Neighborhood8.6/108.6
Value7.6/107.6
Amenities9.0/109.0
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Alara Motor Inn

The Alara Motor Inn staff are dedicated to providing exceptional, friendly service ensuring an enjoyable and comfortable stay.

The Alara Motor Inn is a beautifully presented hotel, located 3 minutes drive from the heart of Mackay on the main thoroughfare of Nebo Road (Highway 1) The property boasts a saltwater swimming pool with a cool spa, licensed a-la-carte restaurant, Foxtel HD television, undercover parking, free NBN Wifi and a guest laundry with coin operated washing machine and dryer.

Read more about this hotelShow less

Located in Mackay (West Mackay), Alara Motor Inn is within a 5-minute drive of Caneland Central and Mackay Enertainment and Convention Centre. This hotel is 1.1 mi (1.8 km) from Jubilee Park and 1.2 mi (1.9 km) from Mackay Base Hospital.

Make yourself at home in one of the 41 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.

Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 7:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees) Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 8:00 AM - 7:00 PM
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately AUD 10 to 50 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Jubilee Park 1.6 km / 1 mi
Caneland Central 1.7 km / 1.1 mi
Mackay Enertainment and Convention Centre 1.7 km / 1.1 mi
Mackay Base Hospital 1.8 km / 1.1 mi
Mackay Regional Botanic Gardens 1.9 km / 1.2 mi
Bluewater Lagoon 2 km / 1.2 mi
Artspace Mackay 2.1 km / 1.3 mi
Pioneer Valley 2.1 km / 1.3 mi
Harrup Park 2.5 km / 1.5 mi
Great Barrier Reef Arena 2.5 km / 1.5 mi
BB Print Stadium 2.7 km / 1.7 mi
Mackay Basketball Stadium 2.9 km / 1.8 mi
Ken Burgess Orchid House 3.1 km / 1.9 mi
Ooralea Racecourse 3.3 km / 2 mi
Icon Cancer Centre Mackay 3.6 km / 2.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 41
  • motel
  • American Express
  • MasterCard
  • Visa
  • Car park
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Garden
Show 12 more facilities & services
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Spa centre
  • Picnic
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Alara Motor Inn

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE QUEEN SIZE BEDTRIPLE • QUEEN SIZE BEDTPL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Alara Motor Inn

    TRIPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Alara Motor Inn

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE AccessibleTRIPLE • AccessibleTPL.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Alara Motor Inn

    TRIPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Alara Motor Inn

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE QUEEN BEDFAMILY ROOM • DELUXE QUEEN BEDFAM.DX-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Alara Motor Inn

    FAMILY ROOM DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Alara Motor Inn

9.0
Excellent
393 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Neighborhood
8.6 /10
Value
7.6 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
18 Jul 2026
Gabriele
We liked the spacious room and that it was pet friendly and the staff were nice. It was very cold at night, an extra blanket would have been nice. But all in all a great place to stay.
Pet
10/10
Exceptional
18 Jul 2026
Monique
Great room for pet friendly spacious, clean and meals. Will definitely stay again and recommend.
8/10
Excellent
12 Jul 2026
Sebastian
Good spot for a night or maybe two. Few items like globes and switches could be better maintained, but otherwise comfortable enough.
Friends_and_family Family
4/10
Poor
12 Jul 2026
Alex
The staff weren’t helpful at all.
Don’t ask for anything because they are not accommodating at all.
Overpriced for the service you receive and the amenities provided.
Self
6/10
Pleasant
02 Jan 2026
Sonika
Good for a one-night stay.
Leisure Family
8/10
Excellent
06 Oct 2025
John
Good
10/10
Exceptional
24 Aug 2025
Pauline

Very central location Clean comfy room

We found the unit to be clean easily accessible with having a car park literally at the door. After a long drive we found having room service available for a meal was excellent - the meal itself & customer service. Jimmy D's restaurant is also open to dine in - breakfast also available for room service if ordered the night before. We will definitely stay again.
Partner
10/10
Exceptional
12 Aug 2025
Garry
May sound minor but the fact that when we booked in late at night, the key was in the safe box at the office and the room had milk and biscuits was great. Nice room as well.
Business Family
8/10
Excellent
12 Jul 2025
Verified traveler

Comfortable overnight stay

Very quick check-in. Our room was spacious and clean with a comfortable bed. Lowset older style motel with convenient parking outside front door. Some aeroplane noise early in the night, but this ceased by bedtime.
Would stay here again.
Partner
10/10
Exceptional
18 Jun 2025
Grant
Quick overnight stay arrived late at night.room was comfortable
Business Self
10/10
Exceptional
05 Jun 2025
Carmen
It was amazing. The bed was the most comfortable I have ever slept on. The place was clean and gave off a real chill vibe. Also love the little smoking area in the centre, great idea
Friends_and_family Friends
6/10
Pleasant
30 May 2025
Janine
The King Bed was Aweful both woke with a sore back way too soft just sunk into it.
Sheets weren’t very nice very stiff not overly nice. The shower head was too forceful it pelted you like needles.
The fridge and freezer didn’t work properly half cold at best and freezer didn’t freeze our blocks.
Leisure Partner
2/10
Poor
05 May 2025
Dan
The hotel turned me away and said ill be refunded but haven't don3 anything about it i had nowhere to stay for the weekend
10/10
Exceptional
21 Mar 2025
Jen
Great place to stay! Wifi was amazing, clean rooms and amenities and parking onsite! Would stay again
Business Self
10/10
Exceptional
13 Mar 2025
Ron

Perfect for overnight stop

Great for an overnight stop , had everything we needed , small suggestion , add a second bedside table .
Very helpful at reception
Partner
10/10
Exceptional
30 Dec 2024
Travis
Had an issue with a work CC and they itemised it to make it easier on our finance staff went above and beyond to accomodate nice work guys x
Business
8/10
Excellent
17 Dec 2024
Jill
Pet friendly room with dog bowl and a snack for the dog was appreciated
Leisure Pet
8/10
Excellent
09 Nov 2024
Lee
I was only in one night whilst travelling. It was clean and comfortable.
Self
8/10
Excellent
28 Sep 2024
Brianna
.
Leisure Friends
10/10
Exceptional
12 Sep 2024
Allan
Excellent accomodation at a reasonable price.
The in house restaurant has a great range of high quality items on the menu.
Business Self
10/10
Exceptional
26 Aug 2024
Debra
Nice room. Good size. Very clean. Quiet.
Partner
10/10
Exceptional
21 Jul 2024
Andrew
I was really impressed with this motel, which is the perfect stop off during the long drive.
Leisure Pet
10/10
Exceptional
21 Jul 2024
Rosemarie

Clean, affordable and nice.

Easy, clean, affordable.
Friends_and_family Family
10/10
Exceptional
05 Jul 2024
Malcolm Joseph
Pet friendly with a super welcoming attitude to our little fur baby. Great restaurant, easy check in, and fantastic staff. Loved it and looking forward to our next visit!! Our first choice xx
Leisure
10/10
Exceptional
24 Jun 2024
Ian
We had our little dog with us and were welcomed by staff. Unit was spacious and clean and great for an overnight stay. We will stay again.
Leisure Pet
8/10
Excellent
23 Jun 2024
Kay
We had a nice room and a pleasant stay
Business Partner
6/10
Pleasant
06 Jun 2024
William
Booked one night the room was fine had my small dog scooter with me room was quite expensive but needed a room at short notice so ok I’ll cope it , had a $48 steak that was very fatty at the onsite restaurant was very disappointing gave half to my dog he was happy should of called domino’s
Business Pet
10/10
Exceptional
26 May 2024
Toni
Accommodation was lovely. Excellent for people travelling with pets. Superb restaurant with wonderful food. I will recommend Alara to friends and will stay there again.
Thank you to all the staff and owners.
Leisure Pet
8/10
Excellent
03 May 2024
Catherine
Would certainly again
Leisure Family
10/10
Exceptional
26 Apr 2024
James

Highly recommend

Would definitely come back
Partner
6/10
Pleasant
07 Apr 2024
Megan
The floors under the beds need to vaccumed this is the second time in 6 months that I have said the same thing. Different rooms and still the same issues we had pistachios nut shells all under on of the beds and rubish.
The parking is terrible not designated and watched two cars for one room which then meant we couldn’t even park for our room. General repairs you can’t use the exhaust fan in the bath room which also controls the main light as it screams and makes a terrible noise.
Leisure Family
8/10
Excellent
03 Apr 2024
Aliceson
Perfect.
10/10
Exceptional
29 Mar 2024
Debbie
For a pet friendly Motor Inn it is brilliant . There was an off the floor bed for our dog , water bowl and chicken chew . It was clean , smelt lovely , air con wasnt too noisy , complimetary bottles of water , staff were friendly and helpful and the price was great .
Leisure Pet
8/10
Excellent
28 Mar 2024
Monique
Booked a room for 2 adults and child (3 year old) and was put in a room with a king bed and no sofa bed. Had to pay for an upgrade for somewhere for our child to sleep which was frustrating
Leisure Family_with_children
10/10
Exceptional
09 Mar 2024
Katrina
Great pet friendly park
Leisure Pet
10/10
Exceptional
27 Feb 2024
Florentino

Good place to stay

Stay was ok
Business
10/10
Exceptional
15 Feb 2024
Lisa
Clean, great restaurant, affordable
Business_and_leisure Self
8/10
Excellent
07 Feb 2024
Kim
Good parking outside rooms
Leisure Partner
10/10
Exceptional
30 Jan 2024
Benjamin

happy customers

myself, my partner and my pooch stayed for the night and everything was perfect. best dog friendly accommodation we have experienced. thank you!
Partner
10/10
Exceptional
04 Jan 2024
Dale
Great staff pool was good however would have liked to have had the full menu at the restaurant.
Leisure Family_with_children
10/10
Exceptional
31 Dec 2023
Cameron
Nice large parking area, rooms were quiet and well kept.
Leisure Family_with_children
8/10
Excellent
25 Dec 2023
Brett
Lovely place, nice pool, friendly staff.
Leisure Pet
8/10
Excellent
02 Dec 2023
Rob
Nice and clean, quiet, friendly staff
Leisure Family_with_children
10/10
Exceptional
24 Nov 2023
Jason
Friendly staff that were very accommodating for our requests. Clean rooms, pet friendly with a long strip of grass just behind the rooms for the dogs to run and investigate. Free washing machine was a nice surprise too. Definitely stay again when we pass through Mackay again.
Leisure Pet
8/10
Excellent
20 Nov 2023
Howard
Convenient location; clean and good parking.
Leisure Family
8/10
Excellent
11 Nov 2023
Colin
Nice motel with good amenities. Just saying, a full length mirror would be great, especially for those of us attending a special event.
Leisure
10/10
Exceptional
02 Nov 2023
Tony

Shall return

Well located, friendly staff. Very clean. Highly recommend.
Partner
10/10
Exceptional
18 Oct 2023
Carl
Very Clean, Spacious and Comfortable Room. Only concern was the Open Shower over a Corner Bath with No Rails for Support while Showering. Very Happy with Room.
Leisure Self
10/10
Exceptional
04 Oct 2023
Kaz
From the booking to the reception to the stay and checkout everything was seamless and professional. The room was very clean, comfortable and dog friendly. This property has now become our motel to stay at as we travel back and forth to Far North Queensland.
10 out of 10 👍
10/10
Exceptional
01 Oct 2023
Tara
Very well set up. Great price.
Leisure Family_with_children
10/10
Exceptional
29 Sep 2023
Glen
I enjoyed staying at the accomodation but I am wondering why I payed $139 for the room and then an extra $150 for something else. Quite expensive for one night. I thought the room would only cost $139 as advertised.
Business Pet
8/10
Excellent
23 Sep 2023
Tracey
Great team easy to deal with. Meals nice and quick to room service. Pet friendly!!
10/10
Exceptional
18 Sep 2023
Shanna
Comfortable pillows, dog friendly, cutlery and microwave in the room
Leisure Pet
10/10
Exceptional
18 Sep 2023
Bernadette
We booked a Pet Friendly room it was co-ordinated very well. Excellent Service staff were friendly and helpful. Room was clean, comfortable. Only negative was we wanted to wash the dishes we used but no dishwashing liquid or tea towel. A very small detail I am sure they wanted us to leave them. A big thank you to the staff we dealt with they went above and beyond to make us comfortable.
Leisure Pet
8/10
Excellent
18 Sep 2023
Guy
Good solid motel with great staff and a much better than average restaurant. Some other review said the bed was too soft I'd say it was a little too firm - so subjective.
A pleasure to have room service at end of a long day. I''ll be staying again.
Business Self
10/10
Exceptional
12 Sep 2023
Amy
Amazing pet friendly accomodation. Very clean and smells lovely when you walk in. Staff so helpful. I loved seeing a doggy bed bowl and treats in the room such an adorable touch. Will definitely be back.
Leisure Pet
8/10
Excellent
08 Sep 2023
Janine
Very pleasant stay room was big & nice with an upgrade to a king room. The Bed was a bit too soft for us though but other than that it was value for money.
Leisure Partner
10/10
Exceptional
04 Sep 2023
Yvonne
Clean and comfortable great space
Leisure Partner
10/10
Exceptional
09 Jul 2023
Maria Christina
I like that it is very cozy and friendly for me and son and my dog.
Business_and_leisure Family_with_children
10/10
Exceptional
22 Apr 2023
Jillian
Amazing staff. Our dogs were welcomed. Food at restaurant was so so good. Can't fault this place. Will definitely stay here again and will definitely tell everyone how good it's.
Leisure Pet
10/10
Exceptional
12 Apr 2023
Brigitta
The room service was exceptional, food was fantastic, even our puppy received a treat. The room was very clean. Management and staff super friendly. Easy walk to the botanical gardens to stretch the legs, which we needed after a long drive in the car.
Business_and_leisure Pet
10/10
Exceptional
09 Apr 2023
Sophie
Staff were incredibly friendly, check in and out was easy and I’m so glad it was pet friendly. Highly recommend!
Leisure Pet
10/10
Exceptional
07 Apr 2023
Thomas
From the personalised doggy chew gift, to the high quality room amenities and sheets/beds, Alara is quite simply one of the best Motor Inns we have stayed in. The pool was a welcomed oasis after the six hour journey as was the fact the room had been pre-cooling for us. The biscuits to go with our tea and coffee were absolutely delicious. This will be our one and only choice for accommodation whenever we pass through Mackay again.
Leisure Pet
8/10
Excellent
02 Apr 2023
Mark Emma
Comfy bed, very clean, great water pressure, pet friendly
Leisure Pet
10/10
Exceptional
25 Feb 2023
Luke
We staued in a pet friendly room, and the staff were absolute amazing with our dogs and accommodated needs required. Thank you. We will definitely stay again.
Business Pet
10/10
Exceptional
19 Feb 2023
Rita
Very welcoming reception, made us feel right at home. Room spacious and very clean…
Leisure Partner
10/10
Exceptional
06 Feb 2023
David
Great location, friendly staff. Kids had fun in the pool.
Leisure Family_with_children
6/10
Pleasant
19 Jan 2023
Mathew
I booked this room specifically on the basis that it was pet friendly however this was not the case and I had to ring around to see if someone would take my pet in for the night. The property manager was lovely and apologetic about the fact that there were no more pet friendly rooms available but I wasn't happy with that outcome because I had paid for a room that was pet friendly.
The room was booked during the time that there was an extreme weather event in QLD so I only used it for a couple of hours and then decided to head onwards to my destination because the motel would not accommodate my pet. The property manager wasn't keen on a refund but I instead asked her to give the room to someone else who was desperate for accommodation in such horrible weather which she wasn't keen to do either.
I would not stay at the this place again.
Business_and_leisure Pet
10/10
Exceptional
26 Dec 2022
Susan
We appreciete very much that a room was made available for us with our 2 small dogs. When we booked the pet friendly Motel, there was no option to select pet or no pet. So we assume all was good with pets.
The managers were so helpful.
The room was great. Comfortable bed and pillows. Nice bathroom and shower.
Highly recommend this Motel.
Leisure Pet
10/10
Exceptional
25 Dec 2022
Narelle
.
10/10
Exceptional
18 Dec 2022
Megan
In the last two properties we stayed at we moved the beds so our son wouldn’t fall out of the bed and under the beds were filthy in both units
Business_and_leisure Family_with_children
10/10
Exceptional
14 Dec 2022
mark
Pet friendly room was very clean & fresh smelling. We would stay there again with pup.
Leisure Pet
10/10
Exceptional
11 Dec 2022
Robert
the great service , the welcoming fruit platter was great , just was a vert nice stay, the meals were great as well.
Leisure Partner
10/10
Exceptional
04 Dec 2022
Barry
Good
Leisure Self
10/10
Exceptional
23 Oct 2022
Ross
Restaurant food and staff awesome, Covid safety still in place
Leisure Partner
2/10
Poor
20 Oct 2022
Jean
Sadly not too much going for the Alara other than the restaurant. The motel is under a noisy flight path with planes going over from 6.30am to 9.30pm. No glasses in the room, only 2 cups and 2 paper cups with one wooden teaspoon. Went over to reception and was told that due to COVID we do not have certain items in the rooms anymore, to go to the kitchen and ask for a glass. Went to kitchen and knocked on the door, no answer so went back to Reception, to be given a glass. The rooms need a decent deep clean, doors and frames were thick with grime and the toilet was dirty. Dinner in the restaurant was good, but probably due to only one friendly waitress was a tad slow. Had breakfast of cereal and toast delivered to room, but no plates came with it! We did bring up the issues with Reception upon checkout the next morning but were met with indifference.
Leisure Family
10/10
Exceptional
19 Oct 2022
Anthony
Super friendly service and clean and tidy room. Hosts were very friendly and happy to chat.Highly reccomend breakfast.
Leisure Partner
10/10
Exceptional
10 Sep 2022
Bernard

Great friendly place to stay

Always, friendly and accommodating at this motel. Highly recommend.
Partner
10/10
Exceptional
07 Sep 2022
Colin
The Property is a wee way from the CBD. But the Transport options are on the Doorstep. The Staff were exceptional and Kind. #1choice
Business_and_leisure Self
10/10
Exceptional
27 Aug 2022
andrew
Excellent in every aspect.
Leisure Family_with_children
8/10
Excellent
20 Jul 2022
Brad
Restaurant food was good.
TV didn't have foxtel.
Business Self
8/10
Excellent
19 Jul 2022
John
Very friendly reception staff and a complimentary fruit plate was a nice touch. Room was super clean and everything was there, again the complimentary 2 x water bottles in the fridge is a nice touch. I give a high rating, the only mark down was a hard bed but I still slept well.
Leisure Self
4/10
Poor
16 Jul 2022
Darren

False advertising

Sick of motels advertising that they have a restaurants when they haven’t. Got put in the wrong room and had to move. Never again.
Business
6/10
Pleasant
29 Jun 2022
Tracy

Under the flight path

Didn’t know the motel was under the Mackay airport flight path. The tradies leaving early were noisy in the morning.
The shower was over a bath and it was both slippery and small.
Bed was comfortable and the room was clean
Partner
8/10
Excellent
05 Jan 2022
Mrs Marie
Very affordable , clean and lovely friendly staff
Leisure Partner
10/10
Exceptional
24 Oct 2021
hermelina
Excellent
Business_and_leisure Family_with_children
8/10
Excellent
21 Sep 2021
Tracy

Great value, clean & comfortable

Check in was easy and staff were friendly. Room was clean, comfortable and smelt fresh. Great shower pressure. Free bottled water and a fruit plate was a nice touch. Breakfast was included with our room consisting of a $20 voucher each for every morning and the breakfast was fantastic with eggs cooked to perfection. Only downside is located in the flight path which is very noisy when planes are landing. We would stay here again without hesitation.
Partner
8/10
Excellent
11 Jul 2021
Verified traveler
The property is close to all amenities that Mackay has to offer.
Leisure Family
8/10
Excellent
05 Jun 2021
Verified traveler
Clean, pet friendly, quiet area, great location close to shops
Leisure Family
10/10
Exceptional
13 Apr 2021
Verified traveler
Close to everything
Friends_and_family Family
10/10
Exceptional
07 Jan 2021
Marilees
All staff are very friendly and courteous. The accommodation is very clean.
Friends_and_family Partner
10/10
Exceptional
03 Jan 2021
Marilees
Staff very friendly and courteous. Room was quite large. Very clean. Amenities excellent. Bonus continental breakfast which was huge. Everything was excellent. Will be staying there again on our journey back home, great choice.
Friends_and_family Partner
10/10
Exceptional
21 Nov 2020
Verified traveler
Easy access and parking. Nice spacious clean room
10/10
Exceptional
17 Jul 2020
Errol
Great place to stay. Close to Cbd & Good restaurants
Leisure Self
8/10
Excellent
21 Jun 2020
Sloane
The owners were fantastic went out of their way to make sure we were locked after, meals great, room very quiet & comfy. Only issue was the toilet smelt bad. The owners advised there were told to use certain products by HO. Totally recommend, close to city very accommodating!!!
Friends_and_family Family_with_children
10/10
Exceptional
01 Mar 2020
Verified traveler
Welcomed even tho late check in. Karen was amazing, settling us into our room, directing us on where to find good food. Property very clean modern and comfortable. Nice and quiet parking directly in front of room all ground level.
Friends_and_family Family
8/10
Excellent
12 Feb 2020
Verified traveler
Very fresh and clean.. It was a good room for an overnight stay.
Business_and_leisure Partner
10/10
Exceptional
03 Feb 2020
Verified traveler
Nice clean and tidy place to stay. Good hot water and pool was nice. Cold aircon was great.
Leisure Partner
8/10
Excellent
04 Jan 2020
Verified traveler
Accomodation was fine. Only issue we had was with the meals. Ours was cold and missing parts of it. My parents didn't even receive one of the breakfasts they ordered. Seemed to be one girl doing all the running around with a full house full of travellers waiting on breakfasts to leave. Otherwise friendly staff and clean rooms. Beds comfy.
Friends_and_family Family
10/10
Exceptional
01 Jan 2020
Verified traveler
Cheap and cheerful motel. Located with easy access to everything Mackay has to offer.
Leisure Partner

Location & surroundings

Alara Motor Inn
52 Nebo Road, Mackay, Australia

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Alara Motor Inn

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