Name: Discovery Parks - Mackay
Address: 379 Harbour Road, Mackay Harbour, 4740, AU

10/10

Exceptional

23 Jul 2026

Alex

Staff were lovely, the cabin was nice and clean with all the appliances and utensils I could need.
Also full sized body wash, shampoo and conditioner.
The picnic table near the pond to watch the ducks was my favourite part.

8/10

Excellent

18 Jul 2026

Gabriele

Our accommodation had everything what we needed. The kitchen and bathroom were great. It was private. Highly recommend it.

Partner

10/10

Exceptional

07 Jun 2026

Therese

Shower was great. Easy checking.

Friends

10/10

Exceptional

08 May 2026

James

Clean room

Partner

10/10

Exceptional

11 Apr 2026

Janelle

I had the best time the other kids at the park were so lovely, the staff were friendly and availiable. Its dog friendly the room was clean everything worked my bed was comfy as. Defs coming back

Family_with_children

10/10

Exceptional

07 Apr 2026

Marie

Easy parking really friendly and helpful staff. Our 2 dogs loved being there and loved walking around the park. Our room was clean and the bed comfortable. Will definitely stay again.

Pet

6/10

Pleasant

06 Apr 2026

Mathew

I've stayed here multiple times but never in the executive single room. Trust me, there's nothing executive about it.

Self

8/10

Excellent

04 Apr 2026

Joel

Cabin was clean and good space with good aircon.

Family_with_children

8/10

Excellent

15 Mar 2026

Nikki

Solo emergency stay over as a family member needed surgery at the local hospital, booked the single cabin - had everything I needed - however I would suggest ear plugs as the highway is close, eye mask as the door is glass and a light shines through all night.
Otherwise all good.

Self

10/10

Exceptional

02 Feb 2026

Beverley

the staff were super friendly and helpful. the room was very clean and had everything we needed

Leisure Family_with_children

8/10

Excellent

17 Nov 2025

Teresa

Room was spotless and staff was great

Leisure Partner

10/10

Exceptional

12 Nov 2025

Rachel

Staff were great and the cabin was perfect for my needs. Comfy bed, lovely cold air con & plenty of room.

Business_and_leisure Pet

10/10

Exceptional

31 Oct 2025

Paul

Room was great. Well set out and comfortable. Customer service excellent. Seamless check-in. Highly recommended...would stay again..

Leisure Family

10/10

Exceptional

26 Oct 2025

Shannon

Pet friendly cabin that was lovely and air-conditioned

10/10

Exceptional

30 Aug 2025

Karen

Happy with the location, liked the site presentation, good sized cabin very clean with everything we needed, hrlpful staff, good parking, nice quiet location but still excessible to everywhere. Will stay again and recommend to friends and family.

Leisure Partner

10/10

Exceptional

26 Aug 2025

Lynley

Bed mattress was very soft from use, lounge chair was very uncomfortable. Everything else ok

Leisure Partner

10/10

Exceptional

23 Aug 2025

Clare

Lovely clean ensuite cabin with balcony. Great value for money.

Leisure Partner

2/10

Poor

20 Aug 2025

john

Management is very greedy!
They will not give a partial refund if you cannot stay!

Leisure Partner

6/10

Pleasant

14 Aug 2025

Stephen

It was ok for night

Partner

8/10

Excellent

22 Jul 2025

Stacey

Great stay!

Leisure

10/10

Exceptional

23 Jun 2025

Amy

Just an overnight stay. Very organised regarding a late check in and early check out. Cabin was lovely and clean and park was nice. Only got to have a short little walk around and looked like the kids would love that pool.

Leisure Partner

10/10

Exceptional

28 Mar 2025

Declan

We had a very pleasant stay! Friendly staff, and plenty for the kids to do and play onsite

Leisure Pet

10/10

Exceptional

21 Feb 2025

Tara

Had a great stay

10/10

Exceptional

13 Jan 2025

Karena

Amazing clean, quiet park even when full.
Helpful, friendly staff.

Leisure Self

2/10

Poor

13 Jan 2025

Dan

Definitely was a letdown coming from discovery parks Airlie where everything was beautiful.

6/10

Pleasant

26 Jul 2024

Verified traveler

Good location for. What we needed
A little tired in quality

Partner

8/10

Excellent

06 Jun 2024

Kok Chai

Sites and cabins are well spaced out. The lagoon is an advantage for the park and should be further deveoped.

Leisure Friends

8/10

Excellent

23 May 2024

Mathew

Great place to stay however the pool was not heated and there was a lot of rainwater accumulated in the parking spot. Suggest installing better drainage.

Business_and_leisure Family_with_children

8/10

Excellent

02 May 2024

Eithne

Great activities to keep kids entertained with minigolf, pool, go karts and jumping pillow.

Leisure Family_with_children

10/10

Exceptional

29 Mar 2024

Bill

Travelling through again with my small fur baby this was perfect for us yet again thank you we will stay whenever we are passing through Mackay

10/10

Exceptional

24 Mar 2024

William

Arrived late afternoon with my small dog scooter just perfect for us , see u again soon Bill n Scooter

10/10

Exceptional

09 Mar 2024

Keara

We didn’t need to leave the park!
The staff were amazing with the kids.
Thank you 😊

Leisure Family

6/10

Pleasant

05 Nov 2023

leanne

A great location. We booked a one bed with bunk beds in the front. Only the main room bed was made up, we had to do the bunk beds.
The floor tiles had large cracks in them w due here. There was quite a bit if dirt under the beds.
The cabin seemed shift/lean when we moved to one side.

Friends_and_family Family

6/10

Pleasant

18 Oct 2023

Liela

Admin ladies were very wonderful to speak in upon check-in. Cabin exterior wasn’t suitable for small children as there was no barrier around balcony and no safety railing for stairs. Other than that, we would stay again, as cabin was clean and tidy.

Leisure Family_with_children

10/10

Exceptional

09 Oct 2023

Stephanie

We liked everything about the park. Cannot fault anything.

Leisure Pet

10/10

Exceptional

17 Sep 2023

Sandy

The staff here were friendly and kind. They gave us a complimentary room upgrade and even some free Squidjigs and rods to enjoy. We caught two fish making our stay here memorable. Great amenities, refreshing pools, splash play area, and kart hire were fantastic. Wonderful experience. Highly recommended!

Leisure Family

10/10

Exceptional

23 Jun 2023

Michelle

It was a great place to spend a night on he way through!

Leisure Family

8/10

Excellent

02 Jan 2023

Jodie

Neat park, laid out nicely, small pools and only the one slide. Putt putt was fun but pretty cramped. Lovely staff and jump mat were highlights. Lowlights were dust and lollies and wrappers under the pullout sofa and overpowering bleach smell throughout cabin. Proximity to mangroves mean that bug spray and mozzie coils are ESSENTIAL!

Leisure

10/10

Exceptional

04 Oct 2022

keriann

Perfect for what we needed. Comfortable , clean villa.

Friends_and_family Family

10/10

Exceptional

18 Sep 2022

Laura

Friendly, helpful staff. Nice touch with the Tim Tams and dog treats on arrival :) Highly recommended. Many thanks :)

Leisure Pet

8/10

Excellent

21 Aug 2022

DUANE

Great place to stay with children

Leisure Family_with_children

10/10

Exceptional

16 Aug 2022

Anne

Really clean well equpped cabin.

Friendly and helpful staff.

Surrounds were well maintained and there was plenty of space.

Leisure Partner

4/10

Poor

21 Jul 2022

natasha

The hot water in the shower was broken, after alerting to staff to the problem the response was surprise but with no offer of getting it fixed or alternative. A cold shower on a cold winters morning was definitely not how I wanted to start my day

Business Self

8/10

Excellent

28 May 2022

Verified traveler

Mackey

The cabins were nicely appointed. The chairs could be a bit more comfortable and possibly a smart TV to watch other stuff.

Partner

10/10

Exceptional

09 May 2022

Stephen

10 out of 10

Great place for the kids and pets. Staff were very welcoming and good at there job

Friends_and_family Family

8/10

Excellent

10 Apr 2022

Adam

Spacious room, we had a villa close to water park and the location was great -very close to shops.

Leisure Family_with_children

6/10

Pleasant

22 Dec 2021

Natalie

The cabin we had had a used Band-Aid left on the shower partition & the benches hadn’t been cleaned. There was also hair in the shower & pubic hair in the toilet.

Leisure Pet

4/10

Poor

06 Mar 2021

Verified traveler

The pool and splash park were amazing. However, the units were not very clean. Staff were very friendly and helpful but overall a bit disappointing.

Friends_and_family Family_with_children

10/10

Exceptional

03 Mar 2021

Verified traveler

It was very clean and a lovely atmosphere. Beautiful view and location.

Leisure Family_with_children

10/10

Exceptional

14 Jan 2021

Kayla

Was a very nice stay! Will be back for sure. Staff are very helpful

Friends_and_family Family_with_children

10/10

Exceptional

02 Jan 2021

Verified traveler

Excellent property, family friendly. Great place to stop.

Friends_and_family Family

10/10

Exceptional

03 Dec 2020

Mara

Great option for families in Mackay

Travelled to Mackay for North Aussies. This is a great option super close to the marina and beach. Great for families.

Friends_and_family Family

10/10

Exceptional

29 Nov 2020

Lisa

Great location with everything we needed in the cabin. Kids had a great time!!

Leisure Family

10/10

Exceptional

26 Sep 2020

Rachael

All your family could need and more!

We stayed in a 1 bedroom villa. It was clean, tidy, comfortable and looked after. The kitchen had all the utensils and crockery you could need for your family. The only thing missing is an oven. But there’s a double stove top and microwave with a full size kitchen. The staff at the big 4 were super friendly and look after you well. The amenities and play areas are well maintained and lots of fun. A great stay for our family.

Friends_and_family Family

6/10

Pleasant

19 Sep 2020

lyn

Needs an upgrade
Window blinds, doors, very dirty, floors needed a mop, bathroom cabinet damaged, otherwise okay.

Leisure Partner

8/10

Excellent

11 Jul 2020

Candieleigh

Nice park to stay at for a few days. Great for the kids. Cabins were clean, tidy & spacious

Friends_and_family Family_with_children

6/10

Pleasant

21 Mar 2020

Verified traveler

We expected a bigger swimming pool with slide as it was in a picture but the slide was under repair. The cabin was clean but very small and a little bit smelly. They had all required amenities there and they asked to leave them clean otherwise there was a penalty in place. Cabins were close together so you could hear the noise from the other cabin.
It is close to the road so you can hear all the traffic too.
It was nice to have a comfortable bed and tv in our bedroom.

Leisure Family

10/10

Exceptional

17 Jan 2020

Verified traveler

Convenient location for Our job, clean site and nice wetlands behind with lots of bird life.

Business Family

8/10

Excellent

28 Dec 2019

Verified traveler

I liked how it had its own little lake where you could take the kids fishing and the place wasn't crowded so you could use all the attractions. The place was friendly as well.

Friends_and_family Family_with_children

10/10

Exceptional

23 Nov 2019

Verified traveler

Loved it! Was in a nice spot with lovely kind staff who go above and beyond!

Leisure Partner

10/10

Exceptional

15 Oct 2019

Jess

Fun activities for the kids. They had lots of fun on the huge jumping pillow, playing mini golf, fishing, swimming in the pools, water slides and park. Really relaxing time for the parents.

Friends_and_family Family

6/10

Pleasant

11 Sep 2019

Verified traveler

Easy location to get too.
Didn’t like the shower, felt like it was the equivalent to being stabbed by needles - should also upgrade to better internet instead of having a 500mb allowance. In this day and age you can’t do much with 500mb..
Overall satisfied with the stay, ladies in the office where friendly to deal with. :)

Leisure Family_with_children

10/10

Exceptional

26 Jul 2019

Lindsay

I found the Big 4 great I didn't have any problem at all

Friends_and_family Family

4/10

Poor

23 Jul 2019

Sarah

Well there wasnt nothing unique about it, its meant to be a friendly/family tourist park where the adults can relax and the kids can run amuck and have fun!?? But NOT AT THIS ONE- Dont let your kids run around, DO NOT HAVE ALCOHOL ANYWHERE NEAR KIDS Because That RESULTS INTO GETTIN THE COPS CALLED FOR A WELFARE CHECK!! Definetly DO NOT RECOMMEND THIS PROPERTY IF YOU LIKE TO HAVE FUN WHILE STAYING AWAY!

Leisure Family

10/10

Exceptional

08 Jul 2019

keriann

comfortable and lots for the kids to do

Family

8/10

Excellent

05 Jun 2019

Verified traveler

I only had a cabin for the night so didn’t see too much.

Friends_and_family Partner

10/10

Exceptional

03 Jun 2019

Verified traveler

Perfect location for the mackay marina run and close to IGA

Leisure Family

8/10

Excellent

02 Jun 2019

Verified traveler

Good activities for kids, rooms clean and well maintained.

Leisure Family

8/10

Excellent

07 May 2019

Verified traveler

Friendly staff, great views :) it was a nice a d quiet, smaller park.

Business_and_leisure Pet

8/10

Excellent

17 Apr 2019

Verified traveler

Pool area is lovely. Reception staff were great. Extra activities (colouring competition, guess the eggs etc) were good for the kids too.

Leisure Family

4/10

Poor

17 Mar 2019

Verified traveler

Rooms smelt like mould, aircon dripping every now and again which landed on my head while trying to sleep.

Leisure Partner

10/10

Exceptional

18 Jan 2019

Verified traveler

The pool area was extremely clean and very relaxing

Business_and_leisure Family_with_children

8/10

Excellent

15 Oct 2018

Jennifer

Clean and convenient

Great place to stay as we had our dog with us. Rooms were very clean and tidy. Beach and restaurants a short distance away.... need to drive as the road was very busy and no footpath to walk along.

Partner

8/10

Excellent

01 Oct 2018

dan

Kids loved it

Heaps to do, beach just up the road.................................;.

4/10

Poor

15 Sep 2018

Nick

Customer service at reception was terrible. Very loud traffic noise also

6/10

Pleasant

04 Sep 2018

Verified traveler

The villa’s are quite old and run down. Having come from Cairns big 4 that day this Mackay big 4 is looking very old and run down. Also the cleanliness wasn’t great. The floors are just swept and mopped in main areas not behind doors etc

4/10

Poor

29 Aug 2018

Verified traveler

Wasnt as pictured for the budget rooms

It was clean. Was disappointed to arrive after driving all day to be told on arrival that I was in a unrenovated room (read demountable, not cabin) along the highway which was not as their online profile sugested. Would have preferred to be told it was right on the highway and really really noisy with trucks passing all night. There were much nicer options within the park but would recommend you select wisely.

10/10

Exceptional

25 Aug 2018

Alma

Great cabin with everything i needed.

10/10

Exceptional

15 Aug 2018

Kelsey

The facilities were fantastic and very clean, we would absolutely stay again!

10/10

Exceptional

15 Aug 2018

Verified traveler

Awesome , kids had a wonderful time.
Clean , friendly and awesome staff ..

4/10

Poor

31 Jul 2018

Verified traveler

very noisy \n

we were told before we booked in that there would be road noise

8/10

Excellent

16 Jul 2018

Lysandra

Stop over

We only had a night here. We had a budget cabin. Could have been a little cleaner, just a little dusty. But the staff were amazing!!! Pools were handy for the kids.

6/10

Pleasant

14 Jul 2018

Verified traveler

Trip with Granddaughters

The unit we stayed in was tired and old and in need of some attention; however the pool areas and the jumping pillow were excellent and were thoroughly enjoyed by our 6 and 8 year old granddaughters. If travelling with children, we would stay there again, just for the aforementioned facilities.

6/10

Pleasant

04 Jul 2018

Verified traveler

Comfortable accomodation for a little family.

Relatively easy to find but driveway into the park was a bit hard to access off the main strip of road. Our accommodation was clean but smelt musty even with us airing it out while we were there. Kitchenette was clean and there was enough stuff to cook little meals if need be. Beds were comfy and sheets appeared clean. Wasnt enough hot water for a family if 3 who generally have quick showers. There were heaps of activities for the little one and it wasnt too far away from a main shopping complex.

8/10

Excellent

25 Jun 2018

Verified traveler

Great activities for family fun

The kids absolutely loved the big jumping pillow and the mini golf with the water fun park. A fantastic 6 night holiday. Well done !

4/10

Poor

24 Jun 2018

Kerry

Spartan Accommodation

We found that eating inside next to impossible, no bedside tables and no lights beside the bed so you had to get out of bed go to the front door and turn the bedroom lights off so making you way back to bed in the dark an obstacle course.
The worst Big 4 we have stayed at and over the years we have stayed at a lot, never again

10/10

Exceptional

26 May 2018

Verified traveler

Awesome, friendly staff and very clean cabin . Kids had a ball , heaps for them to do...

8/10

Excellent

17 May 2018

Elizabeth

Great for the kids

Front office staff EXCELLENT, the grounds and pools very well maintained. Disappointed with the cleanliness of the unit bit more attention to detail by the cleaning staff would be great. Floor was dirty, had black feet after walking around in the unit for about 10mins. Shower could have used some bleach. Chairs are overdue to be replaced. General musty/dusty air from the aircons which appear to need a service. All that aside will definitely stay again and pricing great.

6/10

Pleasant

06 Apr 2018

Verified traveler

Family holiday, stopping on a road trip. Unfortunately it rained the whole time and we couldnt use the pool etc, but the washing machine and dryer was very helpful!

Family

4/10

Poor

19 Mar 2018

Verified traveler

Fantastic pool area

Great pool area however pools were not shaded. Room was disappointing- broken tap, no dishwashing liquid, old and loud air conditioner.

8/10

Excellent

16 Mar 2018

Verified traveler

Convienient location

Safe environment for the children to play. Nice and close to everything in Mackay

10/10

Exceptional

02 Mar 2018

Verified traveler

Lovely staff
Great atmosphere
Everything so neat and tidy

6/10

Pleasant

28 Jan 2018

sarah

Disappointing

There’s a $70 fee if you don’t wash the dishes and tidy up before you leave. Under the beds were dirty

8/10

Excellent

26 Jan 2018

Dee

Great stay for families

Had an excellent stay. The staff were lovely and cabin was perfect for family and contained everything needed. Fantastic facilities at a reasonable price. Only downside was the spare blanket had not been cleaned from previous occupants and smelt like feet so we chose not to use it. Overall a great place to stay and I’m sure we will be back in the future.

8/10

Excellent

14 Jan 2018

Trudy

Awesome place for kids

Definately recommed this place, has great facilities for kids - jumping pillow, 2 pools - 1 with a waterslide and kiddies pool. Small playground for toddlers. 3 min drive to city centre, 2 minute drive to the beach. Will definately be back.

8/10

Excellent

10 Jan 2018

Kayles

Perfect for families

Very Impressed, wonderful staff, very clean room. Kids loved the pool, waterpark, mini golf and play area. Catch and release fishing at the park. Overall great stay with the family.
Only negative is location so close to main road with constant flow of trucks/cars. Still worth the stay and amazing value. Have recommended to friends already.

Family

8/10

Excellent

09 Jan 2018

Tatiana

Great for kids

I spent one night there with my 5 and 7 years old, as a stopover to Townsville. The cabin was clean and comfortable. The kids loved the pool, water park, jumping pillow... we had a great time.
Yoi need to drive to go to restaurant and markets. It is only 5 min away from the Habour.

8/10

Excellent

07 Jan 2018

Verified traveler

Quiet donga close to town

Great waterslide for kids, along with pool and mini golf.

4/10

Poor

04 Jan 2018

Verified traveler

Most dirtiest place I ever stayed in my life. Hair, food crumbs everywhere and dishes are dirty. Could go on forever complaining. Tryed not to touch or use anything in there. Couldn’t wait til leave

6/10

Pleasant

26 Dec 2017

Donns

Great place for kids

Only stayed one night. Facilities covered all our needs. Staff were pleasant and helpfully. Location of jumping pillow for the kids was perfect & waterpark was enjoyable.