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Quest Mackay on Gordon

Central Coast - QLD · Australia

Gordon Street, 27View location

9.2/10Excellent497 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.4/109.4
Condition9.0/109.0
Neighborhood9.2/109.2
Value8.0/108.0
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quest Mackay on Gordon

Quest Mackay on Gordon features 115 one, two and three bedroom apartments and studios. This purpose built property is a great alternative to your traditional hotel room offering spacious well equipped serviced apartments with kitchen, laundry facilities, separate living/dining area, broadband internet access and balcony.

The property also features onsite reception, swimming pool, gymnasium, BBQ area, car parking and conference room for added convenience. Located in the heart of the Mackay town centre on Gordon Street, Quest Mackay on Gordon suits business and leisure travellers alike whether travelling for a night, week or longer.

Read more about this hotelShow less

With a stay at Quest Mackay on Gordon in Mackay (City Centre), you'll be within a 15-minute walk of Artspace Mackay and Mackay Enertainment and Convention Centre. This luxury hotel is 0.7 mi (1.1 km) from Ken Burgess Orchid House and 0.8 mi (1.2 km) from Jubilee Park.

Make yourself at home in one of the 113 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.

Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 8:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 8:00 AM - 8:00 PM
    To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 7:00 AM to 7:00 AM. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: AUD 15 per day
    • Early check-in fee: AUD 50 (subject to availability)
    • Late check-out fee: AUD 50 (subject to availability)
    • Crib (infant bed) fee: AUD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    Thai

    Filipino

    English

Nearby attractions

Artspace Mackay 0.6 km / 0.4 mi
Mackay Enertainment and Convention Centre 0.9 km / 0.6 mi
Jubilee Park 1 km / 0.6 mi
Ken Burgess Orchid House 1 km / 0.7 mi
Bluewater Lagoon 1.4 km / 0.9 mi
Caneland Central 1.5 km / 0.9 mi
Harrup Park 2.1 km / 1.3 mi
Great Barrier Reef Arena 2.2 km / 1.3 mi
Mackay Basketball Stadium 2.4 km / 1.5 mi
BB Print Stadium 2.7 km / 1.7 mi
Town Beach 2.8 km / 1.8 mi
Far Beach 3.4 km / 2.1 mi
Mackay Base Hospital 4 km / 2.5 mi
Illawong Beach 4.2 km / 2.6 mi
Icon Cancer Centre Mackay 4.2 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 115
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Babysitting service
  • Lift access
  • Terrace
  • Gym
  • Newspapers
Show 14 more facilities & services
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Café
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Quest Mackay on Gordon

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVEAPARTMENT • EXECUTIVEAPT.EJ

    Photos are not available for this room type.

    Quest Mackay on Gordon

    APARTMENT EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOM AccessibleAPARTMENT • ONE BEDROOM AccessibleAPT.B1-H6

    Photos are not available for this room type.

    Quest Mackay on Gordon

    APARTMENT ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Quest Mackay on Gordon

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Quest Mackay on Gordon

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVE KING BEDSTUDIO • EXECUTIVE KING BEDSTU.EJ-KG

    Photos are not available for this room type.

    Quest Mackay on Gordon

    STUDIO EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE TWO BEDROOMSSUITE • EXECUTIVE TWO BEDROOMSSUI.B2-EJ

    Photos are not available for this room type.

    Quest Mackay on Gordon

    SUITE EXECUTIVE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVESTUDIO • EXECUTIVESTU.EJ

    Photos are not available for this room type.

    Quest Mackay on Gordon

    STUDIO EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ

    Photos are not available for this room type.

    Quest Mackay on Gordon

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED TWO BEDROOMSAPARTMENT • KING BED TWO BEDROOMSAPT.B2-KG

    Photos are not available for this room type.

    Quest Mackay on Gordon

    APARTMENT KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE 2 DOUBLE BEDSAPARTMENT • EXECUTIVE 2 DOUBLE BEDSAPT.2D-EJ

    Photos are not available for this room type.

    Quest Mackay on Gordon

    APARTMENT EXECUTIVE 2 DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE 2 DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2D-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    Quest Mackay on Gordon

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT AccessibleAPARTMENT • AccessibleAPT.H6

    Photos are not available for this room type.

    Quest Mackay on Gordon

    APARTMENT Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Quest Mackay on Gordon

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO KING BEDSAPARTMENT • TWO KING BEDSAPT.2K

    Photos are not available for this room type.

    Quest Mackay on Gordon

    APARTMENT TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Quest Mackay on Gordon

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Quest Mackay on Gordon

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT Accessible KING SIZE BEDAPARTMENT • Accessible KING SIZE BEDAPT.H6-KG

    Photos are not available for this room type.

    Quest Mackay on Gordon

    APARTMENT Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Quest Mackay on Gordon

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE ONE BEDROOMAPARTMENT • EXECUTIVE ONE BEDROOMAPT.B1-EJ

    Photos are not available for this room type.

    Quest Mackay on Gordon

    APARTMENT EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE TWO BEDROOMSAPARTMENT • EXECUTIVE TWO BEDROOMSAPT.B2-EJ

    Photos are not available for this room type.

    Quest Mackay on Gordon

    APARTMENT EXECUTIVE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE KING BEDAPARTMENT • EXECUTIVE KING BEDAPT.EJ-KG

    Photos are not available for this room type.

    Quest Mackay on Gordon

    APARTMENT EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG

    Photos are not available for this room type.

    Quest Mackay on Gordon

    APARTMENT KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Quest Mackay on Gordon

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quest Mackay on Gordon

9.2
Excellent
497 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.0 /10
Neighborhood
9.2 /10
Value
8.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
paul
We don’t review a lot of places we stay in unless they are something special . This hotel is a special place and an amazing building and hotel . Like a self contained mini city . We had a large one beddy apartment and it would have to be the best laid out space on the market . Everything worked so perfectly and the stay was amazing . The pool complex is a stunner as well. Staff were top itch and really made us feel welcome . Fun stay and would head back there any time . Good work Quest you have nailed this hotel
10/10
Exceptional
24 Jul 2026
Carmen
We had a very enjoyable stay. The room was clean, tidy, and well-presented, with comfortable beds and everything we needed. The staff were friendly, welcoming, and happy to help whenever we had questions. There was plenty of convenient parking, which made coming and going easy. Overall, the motel was quiet, comfortable, and great value for money. I would happily stay here again and recommend it to other travellers.
10/10
Exceptional
18 Jul 2026
John
Modern clean rooms. Building and rooms have a bit of a smell but you get used to it quickly. Good location.
Partner
10/10
Exceptional
16 Jul 2026
Heidi
The rooms were vey clean and spacious in a very convenient location with underground parking. The spots were very small to park in. The staff were very helpful
Self
10/10
Exceptional
15 Jul 2026
peter
This is a great place to stay very clean and comfortable. Check in was welcoming and check out was a little different. I think if customers are a bit confused as to how to get to the car park be a little bit more helpful
Partner
10/10
Exceptional
31 May 2026
Beth
Clean and well positioned
10/10
Exceptional
31 May 2026
Ann
Beautiful property, couldn't fault anything
Partner
8/10
Excellent
05 May 2026
Pam
n/a
8/10
Excellent
24 Apr 2026
Jonathon
Great choice for Mackay. Reasonably priced and good facility
Partner
10/10
Exceptional
20 Apr 2026
Eric
So neat, tidy and clean. Always a pleasure staying here. Very convenient in a safe area.
Partner
10/10
Exceptional
30 Mar 2026
Rodney
Perfect situation. Close to shopping and lovely staff. Great underground parking and plenty of room to move in the apartment.
Self
10/10
Exceptional
26 Mar 2026
JANE
I always enjoy staying at this property. The team is friendly, and the whole place has such a calm, relaxing feel. The rooms are well maintained, the mattress is incredibly comfortable, and the air conditioner works beautifully — such a relief after a long day.

There’s also a laundry available (located in a separate area at the property), which is really handy, and the kitchen is well equipped with everything you need for cooking. The bathroom is clean and modern too.

Overall, it’s a comfortable, welcoming place to stay and always a great experience.
4/10
Poor
24 Mar 2026
hamiduddin
The carpet squares were falling apart. There was mold in the shower grout. The shower faucet was limited to dispense only Luke warm water. I would not stay again.
Self
10/10
Exceptional
26 Feb 2026
Judith
Room is good, staff were really friendly
Partner
8/10
Excellent
26 Feb 2026
Alan
Very clean
8/10
Excellent
15 Feb 2026
Peter W
Lovely staff, clean land comfortable room with kitchenette, right next to an Coles, and good view. Quest comfort as always.

Coles loading trucks woke me up at 730am. Maybe ask for a room on non coles side. No coffee pod machine disappointing. Scent of toiletries not superb.
8/10
Excellent
23 Jan 2026
Michelle
Room was spotless, staff were courteous and accommodating. The only issue or concern was the exit to the parking seemed to be left open which raised concerns for safety. Would definitely stay there again.
Friends_and_family Family
10/10
Exceptional
14 Jan 2026
karen
Amazing helpful staff, very clean room, great ym and bbq area, great position
Partner
10/10
Exceptional
12 Jan 2026
Clayton
Amazing under 350 for 2 days and nights in a king sized super comfortable bed with a kitchen aircon and 50 inch tv haha wicked ill be staying here from now on when I breeze through town every now and then 😁👍
8/10
Excellent
10 Jan 2026
Nathan
Air conditioner was leaking on floor
10/10
Exceptional
01 Jan 2026
Melanie
Always a pleasure to stay at quest. Great service and the amenities are always great.
10/10
Exceptional
31 Dec 2025
Lucinda
The staff were very accomodating and helped us out when we were unhappy with our initial room selection.
Leisure Partner
10/10
Exceptional
30 Dec 2025
Bevan
Great place to stay, very quiet and clean
Leisure Partner
10/10
Exceptional
28 Dec 2025
Jasmin
It was the perfect room. Everything we needed for our week in Mackay. Will definitely be back.
Leisure Partner
10/10
Exceptional
27 Dec 2025
laura
Spotless and extremely comfortable. Loved our stay. Excellent coffee shop in Coles precinct very close by and Burgerurge had excellent food
Leisure Family
8/10
Excellent
25 Dec 2025
Jodi
The room was great. My only complaint - the dishwasher needs to be replaced.
10/10
Exceptional
09 Dec 2025
Mia
The room was comfortable. The pool was nice and the staff were all exceptional. Thanks for the great stay!
Leisure Family
10/10
Exceptional
30 Nov 2025
Melanie
Quest is always fab. Would recommend.
10/10
Exceptional
29 Nov 2025
Melanie
Fantastic staff and always happy to help. We stay here every time we visit mackay and can not fault it.
Business_and_leisure Family_with_children
8/10
Excellent
09 Nov 2025
Stuart
Clean room and friendly staff
Business
10/10
Exceptional
07 Nov 2025
Nick
Great room
Good pool area
Close to main area
Business
10/10
Exceptional
02 Nov 2025
Mathew
Excellent rooms, friendly and helpful staff, great location, good amenities with awesome pool.
Business Self
8/10
Excellent
02 Nov 2025
david
an aircon timer was set room was nice untill 2am as it turned off other wise great stay will be back
Leisure Family
8/10
Excellent
31 Oct 2025
Melinda
Unit was clean & tidy
Leisure Friends
10/10
Exceptional
19 Oct 2025
Daniel
Reception staff were amazing. Very friendly and helpful
10/10
Exceptional
05 Oct 2025
Margie
Close to everything. Friendly staff. Good size room.
Leisure Partner
10/10
Exceptional
07 Sep 2025
Hank
Location
Family
10/10
Exceptional
31 Aug 2025
JOANNE
Very nice
Leisure Partner
8/10
Excellent
23 Aug 2025
Ian
Clean spacious rooms one issue was in main bathroom shower was inside bath and for elderly people difficult to get in an out
Leisure Friends
10/10
Exceptional
19 Aug 2025
Heath
Stay was excellent, thank you Quest team
Leisure Partner
10/10
Exceptional
18 Aug 2025
Kerry
Pleasantly surprised with our apartment Very roomy
Excellent facilities. Would definitely stay there again
Business_and_leisure Family
10/10
Exceptional
14 Aug 2025
Stephen
Good property which has been well sorted by a great management team.
Business
10/10
Exceptional
10 Aug 2025
helen
Good location
We asked for quiet room , it was
Bed comfortable
10/10
Exceptional
03 Aug 2025
Dale
Onsite manager was very helpful when i locked myself out
Leisure Self
10/10
Exceptional
31 Jul 2025
Oliver
Perfect location. Very clean inside and out.
Leisure Family_with_children
10/10
Exceptional
28 Jul 2025
Graeme
Very good would highly recommend
10/10
Exceptional
26 Jul 2025
Scott

Business trip

Everything was as expected
Business
10/10
Exceptional
10 Jul 2025
Clive
A great place to stay. Staff accommodated our request for a late check out. Highly recommended.
10/10
Exceptional
30 Jun 2025
Geraldine
Good location, good size room, comfy bed!
10/10
Exceptional
26 Jun 2025
Christopher
A great place to stay. Perfect location close to pubs and supermarkets.
The only negative was there was one of the two lifts operational. We definitely will be back.
Partner
8/10
Excellent
11 Jun 2025
jacinta
... It was perfect
Self
10/10
Exceptional
21 May 2025
Amanda
Amazing staff, rooms very clean and well maintained
Dislike pool was not available and was not informed prior to booking
Leisure Family
8/10
Excellent
19 May 2025
Eric
1lift was non operational which than left only 1 that was otherwise i would have given this accommodation 5 stars. I will be staying here again.
Leisure Partner
8/10
Excellent
20 Apr 2025
Jacinda
Nice spot in the heart of Mackay
Leisure Family
10/10
Exceptional
20 Apr 2025
Katie
Our stays at Quest on Gordon are always great. The room we stayed in this time was a one bedroom apartment on the 10th floor. Fully self contained, spacious, modern and clean.
Leisure Family
10/10
Exceptional
13 Apr 2025
Tony
Friendly helpful staff, clean and spacious apartment.
Leisure Partner
10/10
Exceptional
01 Apr 2025
Ben
Clean, neat and tidy,
Business Partner
10/10
Exceptional
29 Mar 2025
Emily
Had a great last minute stay here, the room was lovely and well priced!! All the people behind the reception desk were really friendly!!
Leisure Partner
10/10
Exceptional
27 Mar 2025
Kathy
Great place to stay in the city .
Leisure Partner
10/10
Exceptional
09 Mar 2025
Jarrod
The 2 bedroom apartment was great. Beds and pillows were comfortable. It was good to have a washing machine and dryer to use as well.
Well equipped kitchen.
Coles and the other shops was over the road. Easy 1 min walk.
Overall highly recommend. We would stay again.
Leisure Family
10/10
Exceptional
31 Jan 2025
Anthony
Nice room and loved the amenities and proximity to the rest of town.
Leisure Partner
8/10
Excellent
29 Jan 2025
Greg
Easy access, neat & tidy, close to shops, secure parking, friendly staff, reasonable prices
Business_and_leisure Partner
10/10
Exceptional
26 Jan 2025
Rebecca
Absolutely loved our stay the staff were amazing
10/10
Exceptional
05 Jan 2025
Stephen
The property was immaculate. Staff were friendly and stay was easy.
Leisure Family
10/10
Exceptional
01 Jan 2025
Jeanette
Nice and fresh and clean and tidy.
M
Leisure Family
10/10
Exceptional
01 Jan 2025
Christine
Cannot recommend this accommodation highly enough. We stayed for New Year’s Eve and it was VERY reasonably priced with free parking and the most amazing view of the fireworks. The staff were absolutely lovely and very helpful. Accommodation was very spacious and really well stocked - right down to Tupperware containers.

It was very clean, modern and all furnishings really comfortable. I cannot fault a single thing - it really was perfect. Thank you so much 🙏

Leisure Family
10/10
Exceptional
22 Dec 2024
Glen

Excellent stay in great central location

Excellent stay. Great, quick check-in. Secure parking available. Room and bathroom both spacious and clean. Bed was very comfortable. Very quiet and good sleep. Room safe. Kitchen with oven top, microwave, fridge, toaster, saucepans etc. Tea and coffee. Shower had good hot water and pressure. Great central location, short walk to everything. Fantastic pub with good restaurant across the road. Overall wonderful stay. Will be back next time I'm in Mackay!
Self
8/10
Excellent
20 Dec 2024
Patrick
The staff are very friendly .
10/10
Exceptional
19 Dec 2024
Kathy
Nice to stretch out and not have to watch tv in bed. Love having the choice of a small kitchenette and laundry facilities
Leisure Partner
10/10
Exceptional
24 Nov 2024
Jan-Willem
Nice room, clean, easy to check in late, good location
8/10
Excellent
24 Nov 2024
Monty
Loved the size of the room
Leisure Partner
8/10
Excellent
23 Nov 2024
Stephen
Price
Leisure Partner
8/10
Excellent
12 Nov 2024
Sue
Only 1 elevator was working which caused delays
Leisure Family
10/10
Exceptional
09 Nov 2024
Wayne
1 elevator out of order made getting the lift tedious.
Leisure Self
8/10
Excellent
14 Oct 2024
Rhonda
Great accommodation, comfy bed, great shower except it leaked all over the bathroom floor, good facilities and parking. Good washing and drying facilities.
Leisure Partner
10/10
Exceptional
28 Sep 2024
Amy
Really nice room and service. It was clean quiet and had everything we needed and wanted. Comfortable bed big tv good internet and walking distance from loads of dining venues.
8/10
Excellent
27 Sep 2024
Aaron
Good location
Leisure Family
10/10
Exceptional
20 Sep 2024
Anthony
It was clean and tidy, classy and not overdone. Staff were amazingly helpful and courteous. Thoroughly enjoyed the stay
Leisure Family_with_children
8/10
Excellent
06 Sep 2024
Gobi
It would be excellent if they have bath tub in wash rooms. Sporting events need a recovery bath tub would be preferred
Leisure Family_with_children
10/10
Exceptional
26 Aug 2024
Michelle
It was a room that had a microwave, kettle and toaster. Very comfortable bed
Leisure Family
10/10
Exceptional
26 Aug 2024
Gavin
We would stay again for sure.
Leisure Family
10/10
Exceptional
20 Aug 2024
Mark
Clean, comfortable,spacious,well equipped and close to great restaurants
Leisure Partner
10/10
Exceptional
20 Aug 2024
Gavin
Fine Stay. Would definitely recommend.
10/10
Exceptional
15 Aug 2024
Callan
Was very close to everything I needed
8/10
Excellent
10 Aug 2024
Jenny
A nice, tidy, comfortable room. Value for money.
Leisure Partner
10/10
Exceptional
04 Aug 2024
Kyle
Great location, modern rooms, well presented. Easy access to city and public transport.
Leisure Partner
10/10
Exceptional
23 Jul 2024
JANE

Great place to stay

I enjoy staying here has everything I need home away from home
Business
8/10
Excellent
22 Jul 2024
Callum
Charming but the bed sheets were dirty when we got there. We informed the lady and she brought us new ones but we had to help her make the bed. She said they’d send someone the next day to do it all correctly and change the sheets again. That didn’t happen. Otherwise lovely place with friendly staff
Leisure Partner
10/10
Exceptional
16 Jul 2024
Stephen
Good quality accommodation at good price. Convenient if you need to park a vehicle with onsite carpark.
Business Self
10/10
Exceptional
13 Jul 2024
STEPHEN

Very good stay

The hotel staff were very good and helped with the problem that I had with the family member by changing our room. I can’t think them enough for it.
Friends_and_family Family
10/10
Exceptional
05 Jul 2024
Hideaki
Good
Business
10/10
Exceptional
29 Jun 2024
Maria

Convenient Mackay hotel

My go to place in Mackay. Always quiet and clean and comfortable beds. Like that you can stream your phone to the TV.
Self
10/10
Exceptional
26 Jun 2024
joe
Good
10/10
Exceptional
16 Jun 2024
Vicki
As described in advertising
10/10
Exceptional
02 Jun 2024
Linda

Excellent!

Fantastic place to stay. We only had one night but would’ve liked to stay longer
Partner
10/10
Exceptional
26 May 2024
Warren
This is always a quality stay when in Mackay. Secure undercover parking, excellent balcony rooms. Close to shopping and dining.
Business Self
8/10
Excellent
09 May 2024
Leigh
Location is convenient to most things. Room was clean and comfortable, but there was a slight musky smell as if the carpet was damp.
Friends_and_family Friends
10/10
Exceptional
02 May 2024
Lorraine

Great accommodation in Mackay.

Great hotel, very quiet but close to restaurants, cafes and a supermarket. Spotlessly clean, well maintained. Staff were all friendly and helpful. Would definitely stay here again.
Partner
10/10
Exceptional
18 Apr 2024
Kathy
Clean, fresh and modern facilities. Staff very friendly.
Leisure Self
10/10
Exceptional
31 Mar 2024
Mark
Great short break. Pool area was amazing and a short walk to restaurants and shops.
Leisure Partner

Location & surroundings

Quest Mackay on Gordon
Gordon Street, 27, Mackay, Australia

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Quest Mackay on Gordon

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